Neighbourhood Action Plan SUMMARY
April 2011 - March 2012
Hazel Grove and Marple Introduction This Neighbourhood Action Plan (NAP) has been developed for Hazel Grove and Marple by Stockport Homes in partnership with customers, services and organisations working and living in the area. The Neighbourhood is located within Stockport Homes’ East Area Housing Team and is managed by a Neighbourhood Housing Officer (NHO), contact details are below. NAPs are developed in order to identify the key issues in a neighbourhood and to develop actions to address these issues. NAPs can cover a range of social, economic and environmental issues, which includes housing, the environment, community safety, leisure and access to services and facilities. It has been developed in partnership with customers and partners living and working within the neighbourhood. Contact Details: Neighbourhood Housing Officer: Telephone: Email:
The NAP covers a number of dispersed housing areas in the vicinity of Vale Close, Bosden Fold, Hibbert Lane, Hazel Grove and Edwards Way, Marple and a number of dispersed properties in Compstall. Stockport Homes manage 668 properties, including 151 flats, 322 houses, 37 maisonettes, 96 bungalows and 62 studios. In addition there are three Sheltered Accommodation Schemes within Hazel Grove and Marple, a number of garage units, play and landscaped areas within the neighbourhood. Hazel Grove and Marple lie to the east of Stockport Town Centre and are two distinctive neighbourhoods. Hazel Grove is a predominantly residential area and is one of Stockport’s eight district shopping centres. The main A6 road runs through the centre of Hazel Grove, connecting to Manchester City
East Area Housing Team Peter Hornsby 0161 218 1553 peter.hornsby@stockporthomes.org
Centre and the Peak District. Hazel Grove has one railway station served by the Manchester to Sheffield line, and a direct rail link into Manchester City Centre and the Peak District. Within the neighbourhood is Stepping Hill Hospital, providing services to approximately 350,000 people, the hospital has an Accident and Emergency department, maternity unit and a psychiatric unit, it is found along the A6 between Great Moor and Hazel Grove. Hazel Grove has a number of local primary schools and a High School.
Neighbourhood Activity 2010 - 2011
NAPs are influenced by a range of existing polices, strategies and action plans at national, regional and local levels. The information used to develop the plan links to Stockport Council’s strategic plans and supports Place and People strategic objectives. The NAP has been developed by analysing data about the area, looking at current and developing policies and plans in the area, results of consultation with customers and talking to other partners and services about their plans for their areas.
The following highlights the key areas of activity of the last 12 months in Hazel Grove and Marple:
East Area Housing Office
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A range of projects have been delivered in the neighbourhood over the last 12 months. This has included physical improvements to properties and within the neighbourhood, in addition to a programme of activities and events throughout the year. Regular updates have been made to customers through the Neighbourhood Newsletters, and this will continue throughout this year.
• Works started to provide a new play area at Bean Leach Road, Hazel Grove supported by funding from Play England, Stockport Council and Stockport Homes • Improvement works to the rear of Cotefield Road, Marple to remove unused greenhouses and undertake a community clean up • Bramhall Moor Lane, improvement implemented to provide additional car parking to alleviate concerns of residents • Erncroft Road, works undertaken to improve community safety to provide gates and fencing.
• A programme of community clean ups and estate walkabouts across the neighbourhoods with partners and residents, including Farndon Avenue, Bosden Hall Road, Catherine Street and Edwards Way Marple • A programme of kitchen and bathroom replacements have been completed • Area Forum held in Marple which identified need to improve areas including Park Bungalows and Cotefield Close, subsequently the NHO has undertaken estate walkabouts • Works to improve communal external landscaped areas, access new recycling bins and garage improvements were carried out on Catherine Street, Hazel Grove
Neighbourhood Action Plan
www.stockporthomes.org
Neighbourhood and Customer Profiles This section provides a profile of the area covered by the NAP, including information on population, households, ethnicity and employment. The majority of properties within the NAP are located in two wards, Marple South and Hazel Grove and are covered by two Area Committees Stepping Hill and Marple. The following information provides data on customers living within the Hazel Grove and Marple areas. Of the 662 Stockport Homes customers which data is held living in the neighbourhood, 4.23% are from a Black Minority Ethnic (BME) background. Of the 662 customers who have supplied disability and aged information, 25.08% have indicated a disability, which is the second highest percentage of customers living within Stockport Homes’ properties, 40.18% of customers are aged 65 and over, the second highest neighbourhood managed by Stockport Homes, and conversely a lower percentage of customers aged 16-24.
Stockport Homes’ customers are involved in many ways to ensure that all customers have the chance to get involved and influence the decisions and services received that affect their home and neighbourhood. Within the neighbourhood there are no active Tenants’ and Residents’ Associations, however there are a number of key customers who regularly attend the many activities and events that customers get involved in.
Bean Leach Road Play Area
www.stockporthomes.org
Neighbourhood Action Plan
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Frequency in which actions will be reviewed. Key:
Monthly
M
Quarterly Q Sub Area
Bi-annually
B
Yearly
Stockport Homes’ Strategic Aim
NAP Objective
Neighbourhood Issue
Maximize contribution to social inclusion
The neighbourhood is a safe place to live
Anti-Social Behaviour (ASB) Vale Close, Identify families and develop issues Hazel Grove action to undertake consultation with customers to reduce ASB
Lack of recycling facilities
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Neighbourhood Action Plan
Timescale May 11 to Mar 12
Q
Vale Close, Bramhall Moor Lane and Newbourne Close
Work with Greater Manchester Police (GMP) to carry out 'street a week' activities programme
May 11 to Mar 12
Farndon Avenue
Identify families and develop action to undertake consultation with customers to reduce ASB
May 11 to Mar 12
Review of all communal doors to low rise blocks to develop programme of improvments
May 11 to Mar 12
Deliver a programme of clean ups
May 11 to Mar 12
Estate wide
There is a good quality Environmental issues local environment relating to graffiti, litter and fly tipping
Action
Y
Estate wide
Deliver a programme of monthly community skips Bramhall, Moor Lane, Newbourne Close and Mount Pleasant
Improve waste collection areas by developing joint Action Plan with Environmental Services
www.stockporthomes.org
Q
Q
M
Q May 11 to Jan 12
Q
Stockport Homes’ Strategic Aim
NAP Objective
Neighbourhood Issue
Maximize contribution to social inclusion
There is a good quality Lack of recycling facilities local environment
Sub Area
Action
Estate wide
Support Environmental Services continued programme of roll out of recycling bins
May 11 to Dec 11
Identify areas for new litter bins and develop programme of improvements
May 11 to Nov 11
Limited number of cigarette Estate wide bins outside blocks
Ensure customers lead, drive and shape services
There are improved outcomes for children and young people
Improved play opportunities Hazel Grove Support diversionary activities for children programme at Bean Leach Road
There is improved economic wellbeing for local people
High levels of unemployment
Timescale
M
M May 11 to Mar 12
Q Estate wide
Deliver a course on "How to get a job" as part of the Skills for Life programme at tenant visits
Hazel Grove Develop projects with Employment Support Officer
Aug 11 to Jan 12
Y May 11 to Mar 12
Q Advice for people
Estate wide
Estate wide
Provide all customers at sign up with leaflet promoting home insurance
May 11 to Mar 12
Promote Credit Union at tenant visits
May 11 to Mar 12
Q
Q There is an improved quality of life for older people
www.stockporthomes.org
Poor condition of footpaths Bosden Hall Develop action plan to improve and signage Flats, Hazel signage and access to flats Grove
Neighbourhood Action Plan
May 11 to Jan 12
Q
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Stockport Homes’ Strategic Aim
NAP Objective
Neighbourhood Issue
Sub Area
Action
Ensure customers lead, drive and shape services
Improve mental health wellbeing
Awareness of services / projects for customers
Marple
Promote and signpost customers to customer contact and services
Timescale May 11 to Mar 12
Q There is a strong local community where people feel they can improve their area
Lack of customer engagement
Development of block champions
Marple and Marple Bridge
Deliver a programme of housing surgeries
Estate wide
Identify block champions and develop programme activity
May 11 to Sep 11
Q Jul 11 to Sep 11
Q Lack of customer attendance at walkabouts
Estate wide
Promote estate walkabouts and activities to increase attendance
May 11 to Mar 12
Q Effective asset management and maximize the use of resourses to do more
There are good quality Vacant and underused land Estate wide housing and housing potential to be services redeveloped Long term sustainability of garages sites
Age restrictions property review
Estate wide
Estate wide
Support identification of unsustainable property and sites within the neighbourhood
May 11 to Mar 12
Implement improvement programme of sustainable garages
May 11 to Mar 12
Implement age restrictions action plan
May 11 to Dec 11
Q
Y
B
6
Neighbourhood Action Plan
www.stockporthomes.org
Stockport Homes’ Strategic Aim
NAP Objective
Effective asset management and maximize the use of resourses to do more
Neighbourhood Issue
Sub Area
Action
There are good quality Perception of areas housing and housing managed in Hazel Grove services and Marple
Estate wide
Promote projects in bi-annual Neighbourhood News and other media
May 11 to Mar 12
Improvements required as part of Planned Maintenance and Capital Programmes
Estate wide
Implement Capital and Planned Maintenance Programme
May 11 to Mar 12
www.stockporthomes.org
Q
Q Estate wide
Improvements to physical appearances of the neighbourhood
Timescale
Investigate potential to improve external and internal communal areas in low rise blocks and develop programme of improvements
May 11 to Aug 11
Hazel Grove Review signage in all low rise blocks and develop programme of improvements
Aug 11 to Jan 12
Estate wide
May 11 to Dec 11
Work with customers to identify and implement Estate Improvement Budget projects
Neighbourhood Action Plan
Q
Q
Y
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