Neighbourhood Action Plan SUMMARY

April 2011 - March 2012

Hazel Grove and Marple Introduction This Neighbourhood Action Plan (NAP) has been developed for Hazel Grove and Marple by Stockport Homes in partnership with customers, services and organisations working and living in the area. The Neighbourhood is located within Stockport Homes’ East Area Housing Team and is managed by a Neighbourhood Housing Officer (NHO), contact details are below. NAPs are developed in order to identify the key issues in a neighbourhood and to develop actions to address these issues. NAPs can cover a range of social, economic and environmental issues, which includes housing, the environment, community safety, leisure and access to services and facilities. It has been developed in partnership with customers and partners living and working within the neighbourhood. Contact Details: Neighbourhood Housing Officer: Telephone: Email:

The NAP covers a number of dispersed housing areas in the vicinity of Vale Close, Bosden Fold, Hibbert Lane, Hazel Grove and Edwards Way, Marple and a number of dispersed properties in Compstall. Stockport Homes manage 668 properties, including 151 flats, 322 houses, 37 maisonettes, 96 bungalows and 62 studios. In addition there are three Sheltered Accommodation Schemes within Hazel Grove and Marple, a number of garage units, play and landscaped areas within the neighbourhood. Hazel Grove and Marple lie to the east of Stockport Town Centre and are two distinctive neighbourhoods. Hazel Grove is a predominantly residential area and is one of Stockport’s eight district shopping centres. The main A6 road runs through the centre of Hazel Grove, connecting to Manchester City

East Area Housing Team Peter Hornsby 0161 218 1553 peter.hornsby@stockporthomes.org

Centre and the Peak District. Hazel Grove has one railway station served by the Manchester to Sheffield line, and a direct rail link into Manchester City Centre and the Peak District. Within the neighbourhood is Stepping Hill Hospital, providing services to approximately 350,000 people, the hospital has an Accident and Emergency department, maternity unit and a psychiatric unit, it is found along the A6 between Great Moor and Hazel Grove. Hazel Grove has a number of local primary schools and a High School.

Neighbourhood Activity 2010 - 2011

NAPs are influenced by a range of existing polices, strategies and action plans at national, regional and local levels. The information used to develop the plan links to Stockport Council’s strategic plans and supports Place and People strategic objectives. The NAP has been developed by analysing data about the area, looking at current and developing policies and plans in the area, results of consultation with customers and talking to other partners and services about their plans for their areas.

The following highlights the key areas of activity of the last 12 months in Hazel Grove and Marple:

East Area Housing Office

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A range of projects have been delivered in the neighbourhood over the last 12 months. This has included physical improvements to properties and within the neighbourhood, in addition to a programme of activities and events throughout the year. Regular updates have been made to customers through the Neighbourhood Newsletters, and this will continue throughout this year.

• Works started to provide a new play area at Bean Leach Road, Hazel Grove supported by funding from Play England, Stockport Council and Stockport Homes • Improvement works to the rear of Cotefield Road, Marple to remove unused greenhouses and undertake a community clean up • Bramhall Moor Lane, improvement implemented to provide additional car parking to alleviate concerns of residents • Erncroft Road, works undertaken to improve community safety to provide gates and fencing.

• A programme of community clean ups and estate walkabouts across the neighbourhoods with partners and residents, including Farndon Avenue, Bosden Hall Road, Catherine Street and Edwards Way Marple • A programme of kitchen and bathroom replacements have been completed • Area Forum held in Marple which identified need to improve areas including Park Bungalows and Cotefield Close, subsequently the NHO has undertaken estate walkabouts • Works to improve communal external landscaped areas, access new recycling bins and garage improvements were carried out on Catherine Street, Hazel Grove

Neighbourhood Action Plan

www.stockporthomes.org

Neighbourhood and Customer Profiles This section provides a profile of the area covered by the NAP, including information on population, households, ethnicity and employment. The majority of properties within the NAP are located in two wards, Marple South and Hazel Grove and are covered by two Area Committees Stepping Hill and Marple. The following information provides data on customers living within the Hazel Grove and Marple areas. Of the 662 Stockport Homes customers which data is held living in the neighbourhood, 4.23% are from a Black Minority Ethnic (BME) background. Of the 662 customers who have supplied disability and aged information, 25.08% have indicated a disability, which is the second highest percentage of customers living within Stockport Homes’ properties, 40.18% of customers are aged 65 and over, the second highest neighbourhood managed by Stockport Homes, and conversely a lower percentage of customers aged 16-24.

Stockport Homes’ customers are involved in many ways to ensure that all customers have the chance to get involved and influence the decisions and services received that affect their home and neighbourhood. Within the neighbourhood there are no active Tenants’ and Residents’ Associations, however there are a number of key customers who regularly attend the many activities and events that customers get involved in.

Bean Leach Road Play Area

www.stockporthomes.org

Neighbourhood Action Plan

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Frequency in which actions will be reviewed. Key:

Monthly

M

Quarterly Q Sub Area

Bi-annually

B

Yearly

Stockport Homes’ Strategic Aim

NAP Objective

Neighbourhood Issue

Maximize contribution to social inclusion

The neighbourhood is a safe place to live

Anti-Social Behaviour (ASB) Vale Close, Identify families and develop issues Hazel Grove action to undertake consultation with customers to reduce ASB

Lack of recycling facilities

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Neighbourhood Action Plan

Timescale May 11 to Mar 12

Q

Vale Close, Bramhall Moor Lane and Newbourne Close

Work with Greater Manchester Police (GMP) to carry out 'street a week' activities programme

May 11 to Mar 12

Farndon Avenue

Identify families and develop action to undertake consultation with customers to reduce ASB

May 11 to Mar 12

Review of all communal doors to low rise blocks to develop programme of improvments

May 11 to Mar 12

Deliver a programme of clean ups

May 11 to Mar 12

Estate wide

There is a good quality Environmental issues local environment relating to graffiti, litter and fly tipping

Action

Y

Estate wide

Deliver a programme of monthly community skips Bramhall, Moor Lane, Newbourne Close and Mount Pleasant

Improve waste collection areas by developing joint Action Plan with Environmental Services

www.stockporthomes.org

Q

Q

M

Q May 11 to Jan 12

Q

Stockport Homes’ Strategic Aim

NAP Objective

Neighbourhood Issue

Maximize contribution to social inclusion

There is a good quality Lack of recycling facilities local environment

Sub Area

Action

Estate wide

Support Environmental Services continued programme of roll out of recycling bins

May 11 to Dec 11

Identify areas for new litter bins and develop programme of improvements

May 11 to Nov 11

Limited number of cigarette Estate wide bins outside blocks

Ensure customers lead, drive and shape services

There are improved outcomes for children and young people

Improved play opportunities Hazel Grove Support diversionary activities for children programme at Bean Leach Road

There is improved economic wellbeing for local people

High levels of unemployment

Timescale

M

M May 11 to Mar 12

Q Estate wide

Deliver a course on "How to get a job" as part of the Skills for Life programme at tenant visits

Hazel Grove Develop projects with Employment Support Officer

Aug 11 to Jan 12

Y May 11 to Mar 12

Q Advice for people

Estate wide

Estate wide

Provide all customers at sign up with leaflet promoting home insurance

May 11 to Mar 12

Promote Credit Union at tenant visits

May 11 to Mar 12

Q

Q There is an improved quality of life for older people

www.stockporthomes.org

Poor condition of footpaths Bosden Hall Develop action plan to improve and signage Flats, Hazel signage and access to flats Grove

Neighbourhood Action Plan

May 11 to Jan 12

Q

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Stockport Homes’ Strategic Aim

NAP Objective

Neighbourhood Issue

Sub Area

Action

Ensure customers lead, drive and shape services

Improve mental health wellbeing

Awareness of services / projects for customers

Marple

Promote and signpost customers to customer contact and services

Timescale May 11 to Mar 12

Q There is a strong local community where people feel they can improve their area

Lack of customer engagement

Development of block champions

Marple and Marple Bridge

Deliver a programme of housing surgeries

Estate wide

Identify block champions and develop programme activity

May 11 to Sep 11

Q Jul 11 to Sep 11

Q Lack of customer attendance at walkabouts

Estate wide

Promote estate walkabouts and activities to increase attendance

May 11 to Mar 12

Q Effective asset management and maximize the use of resourses to do more

There are good quality Vacant and underused land Estate wide housing and housing potential to be services redeveloped Long term sustainability of garages sites

Age restrictions property review

Estate wide

Estate wide

Support identification of unsustainable property and sites within the neighbourhood

May 11 to Mar 12

Implement improvement programme of sustainable garages

May 11 to Mar 12

Implement age restrictions action plan

May 11 to Dec 11

Q

Y

B

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Neighbourhood Action Plan

www.stockporthomes.org

Stockport Homes’ Strategic Aim

NAP Objective

Effective asset management and maximize the use of resourses to do more

Neighbourhood Issue

Sub Area

Action

There are good quality Perception of areas housing and housing managed in Hazel Grove services and Marple

Estate wide

Promote projects in bi-annual Neighbourhood News and other media

May 11 to Mar 12

Improvements required as part of Planned Maintenance and Capital Programmes

Estate wide

Implement Capital and Planned Maintenance Programme

May 11 to Mar 12

www.stockporthomes.org

Q

Q Estate wide

Improvements to physical appearances of the neighbourhood

Timescale

Investigate potential to improve external and internal communal areas in low rise blocks and develop programme of improvements

May 11 to Aug 11

Hazel Grove Review signage in all low rise blocks and develop programme of improvements

Aug 11 to Jan 12

Estate wide

May 11 to Dec 11

Work with customers to identify and implement Estate Improvement Budget projects

Neighbourhood Action Plan

Q

Q

Y

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