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Providing housing related support and accommodation for the residents of Stockport

The Housing Support Point provides a single point of contact for all people to access short-term accommodation and housing related support services.

On behalf of:

Part of:

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The Housing Support Point provides a single point of contact for all people to access short-term accommodation and housing related support services (up to two years) within Stockport, funded by the Supporting People programme. Housing related support covers a wide variety of areas such as assistance with life skills, for example: • cooking; • budgeting; • shopping; • help to access health, education and employment services; • support to claim the right welfare benefits; and • how to stay safe and secure in the place you are living. This support can take place in both accommodation schemes (covered in the first section of this leaflet ) and floating support services where support workers can visit you in your own home to help you settle into a new home or support you in maintaining your current home (covered in the second section ). 2

Housing related support does not include personal care such as help with personal tasks like bathing or giving medication. The Referral Process A referral form can be completed by a person directly or by any agency working on behalf of a service-user to help them get support. Referral forms are available at www.stockporthomes.org or from the Housing Information Centre, 1 St. Peter’s Square. Referrals can either be completed through our website, be posted, emailed, faxed or handed in to the office at the Housing Information Centre. The Housing Support Point will carry out an assessment of what support is needed and inform applicants and the person making the referral of the availability of services. This leaflet provides basic information about many of the services available in Stockport. This is not a full list and other services may also be available. Please contact us for more details.


SECTION 1 Supported Accommodation Schemes in Stockport Name of Accommodation Scheme

Number of Units

Who is the Service Accommodation Information for?

Offenders / risk of offending Adullam Homes

13

Single people who are homeless, at risk of offending aged 18-65.

Single self-contained flats and a two bedroom shared house.

Brindale House, 44 Stockport Homes

Families who are homeless, single people and couples subject to homelessness assessment aged 16 years and older.

Accommodation ranges from ‘studio’ units to three bedroom flats. Fully adapted units are available. All units are fully furnished and self-catering.

Buxton Road 22 Centre, Stockport Homes

Single males who are homeless aged 16 years and over.

20 units are single rooms with shared bathroom and kitchen facilities. The other two units are fully adapted, one of which is self-contained with own kitchen and bathroom. All accommodation is fully furnished and self-catering.

Generic Homeless

3


SECTION 1 Supported Accommodation Schemes in Stockport Name of Accommodation Scheme

Number tWho is the of Units Service for?

Accommodation Information

Generic Homeless Stockport Council Community Supported Lodgings scheme.

12

For those who are homeless or at risk of home-lessness aged 16-21.

A room in someone’s home, fully furnished, with access to the lounge, bathroom and kitchen. Breakfast and evening meals provided.

Stonham Resettlement Service

20

Men and women aged 18 years and over.

Accommodation includes self-contained flats and shared houses (females can be referred to self contained flats only).

Stonham Lesley Wright House

11

Single males who are homeless aged 16-25 years.

Single room within 4 flats, fully furnished with shared facilities. All rooms are self catering.

Strathclyde House, Stockport Homes

16

Women and women with very young babies who are homeless aged 16 years and over.

Cluster type accommodation containing three single rooms, a communal kitchen and bathroom. Mother and baby accommodation units are self-contained, one of which is adapted. All units are fully furnished and self-catering.

4


SECTION 1 Supported Accommodation Schemes in Stockport Name of Accommodation Scheme

Number of Units

Who is the Service for?

Accommodation Information

Single women and women with children who are homeless as a result of fleeing domestic abuse.

Nine self contained family units and four single units for women which have a communal kitchen.

Domestic Abuse Refuge Stockport Women’s Aid

13

SECTION 2 Floating Support Schemes in Stockport Places available

Who is this service for?

Carr-Gomm

4

People aged 18 and over with varying support needs.

Mediation Services Stockport Homes

8

A mediation service is provided for those who are homeless or threatened with homelessness due to family breakdown primarily working with 16-25 year olds but any age group and household type accepted.

Name of Scheme Generic

5


SECTION 2 Floating Support Schemes in Stockport Name of Scheme

Places available

Who is this service for?

Generic Resettlement and Tenancy Support Services Stockport Homes

Resettlement Resettlement and tenancy support - 57, Tenancy offers a comprehensive support Support - 45 package to help service-users set up a home and sustain their tenancy on a long term basis, or offering help to existing tenants who may be in crisis and / or at risk of losing their home.

Mental Health Creative Support Ltd.

12

Adults aged between 18 to 65 years with mental health support needs. Accommodation may also be available through this service.

Creative Support Ltd.

30

Single people and couples with mental health needs over the age of 18. You do not need to have a formal diagnosis or be under the care of other services to access this support. Accommodation may also be available through this service.

Richmond Fellowship

3

Women over the age of 18 with complex needs and those who are experiencing mental health problems as a result of surviving childhood sexual abuse, rape or domestic violence.

6


SECTION 2 Floating Support Schemes in Stockport Name of Scheme

Places available

Who is this service for?

Mental Health Pennine Care 38 NHS Foundation Trust

Those with a mental health problem aged 18 and over, who require intensive support as a result of this. All service-users have to be receiving care co-ordination from Mental Health Services.

Stockport Supported Tenancies

21

People with Mental Health problems aged 18 or over. Accommodation may also be available through this service.

25

Women and children affected by Domestic Violence and abuse.

Domestic Abuse Stockport Women’s Aid

Offenders and those at risk of offending English Churches Housing Group (ECHG)

10

Single offenders and ex-offenders over the age of 18 years.

Independent Options Ltd

35

Adults over the age of 18 who have a mild / borderline level of learning disability or a mental health need and have offended or are at risk of offending.

7


SECTION 2 Floating Support Schemes in Stockport Name of Scheme

Places available

Who is this service for?

Offenders and those at risk of offending Threshold

30

Offenders living in or relocating to Stockport over the age of 18 years.

43

People over the age of 60 who are living in Stockport and require housing related support.

30

Young people aged 16-25 years who are living in Stockport and require housing related support.

Johnnie Older people Johnnie Johnson Housing Trust Young People Nacro

Housing Support Point staff are bound by a code of conduct which expects them to carry out their role to the highest standard and stipulates the professional boundaries between staff and service-users. You can get further information on this by contacting the Housing Support Point. If you have any concerns around professional boundaries or have a complaint around the service, please direct these initially to the Housing Options Manager at the Housing Options Team, the contact details for this team are located on the following page. 8


Useful addresses / telephone numbers Housing Options 1 St. Peter’s Square, Stockport SK1 1NZ Tel: 0161 474 4237 Fax: 0161 474 1934 Email: housing.options@stockporthomes.org Web: www.stockporthomes.org

Homechoice 1 St. Peter’s Square, Stockport SK1 1NZ Tel: 0161 474 4567 Fax: 0161 474 1934 Email: homechoice@stockporthomes.org Web: www.stockporthomes.org

Housing Benefits and Council Tax Benefit Town Hall, Edward Street, Stockport SK1 3XE Tel: 0161 217 6015 Email: benefits@stockport.gov.uk

Shelter Open 8am - 8pm, 7 days a week Tel: 0808 800 4444

Welfare Rights and Debt Advice Service Tel:

0161 474 3093

Stockport Direct Local Centres Tel:

0161 217 6009 for locations and opening hours

9


Useful addresses / telephone numbers Stockport District Citizens Advice Bureau (CAB) You can call in for face-to-face advice at: • Stockport CAB, 39 Greek Street Open 9.30am - 1pm, Monday to Friday • Cheadle CAB, Cheadle Library Open 10.30am - 3.30pm, Monday to Friday • Marple CAB, Hollins House, Memorial Park Open 10.30am - 3.30pm, Monday to Friday Tel:

0844 826 9800 for telephone advice

National Debtline Tel:

0808 808 4000

Gamblers Anonymous Tel:

0161 976 5000

Connexions Tel:

0161 475 7700

Age Concern Tel:

0161 477 1213

Job Centre Plus Tel:

0845 608 8526

Adult Social Services Tel: 10

0161 217 6029


Useful addresses / telephone numbers 16 / 17 Social Services Tel:

0161 217 6029

Social Care Emergency Contact Tel:

0161 718 2118

Stockport College Tel:

0161 958 3414 / 3100

NHS Direct Tel:

0845 4647

Community Drugs Team Tel:

0161 249 4000

Community Alcohol Team Tel:

0161 249 4070

Mosaic (drug and alcohol services for young people) Tel:

0161 480 5939

Alcoholics Anonymous Tel:

0161 236 6569 24 hours

Stockport HIV Clinic Tel:

0161 419 5377

11


Useful addresses / telephone numbers Women’s Aid North West Helpline Tel:

0161 636 7525

Rape Crisis (Manchester) Tel:

0161 7273 4591 Open Weds Thurs 6-9pm, Friday 2-5pm

Stockport Victim Support Tel:

0161 477 9597

The Samaritans Tel:

0161 480 2222

Mind Information Line Tel:

0161 480 7393

Lesbian and Gay Foundation Helpline Tel:

0161 235 8000

Childline (Freephone) Tel:

0800 1111

Message home. Have you left home or run away? Tel:

12

0800 700 740 24-hour National Helpline to leave a message, no questions asked. Just phone and leave a message.


Useful addresses / telephone numbers The Wellspring (resource centre for homeless and disadvantaged people) Tel:

0161 477 6344

Refugee Action Tel:

0800 917 2719

Refugee / Asylum Services Team Tel:

0161 474 3651

Immigration Advisory Service Tel:

0844 974 4000

Stockport Probation Tel:

0161 429 0010

Youth Offending Team Tel:

0161 476 2876

FLAG Tel:

0161 474 1042

Supporting People Tel:

0161 474 4317

13


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Diversity and Accessibility This leaflet gives you information about the Housing Support Point. If you would like a copy in large print, Braille, on audiotape or CD, please contact the Social Inclusion Team on 0161 474 2860 or email: inclusion@stockporthomes.org

15


For more information please contact: Housing Support Point, Housing Information Centre, 1 St. Peter’s Square, Stockport SK1 1NZ Phone:

0161 474 3719

Fax:

0161 474 1934

Text:

07800 617 690

Minicom:

0161 474 3730

Email:

housingsupportpoint@stockporthomes.org

Web:

www.stockporthomes.org

In an emergency out of office hours please call: 0161 477 2626

Working in partnership

Ref: 728/September 2010


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