12 Pools + 24 hours of Pool Cleaning
Data Analysis
User centered design focuses the design process on the immediate users of the product. In this case it was home owners, 12 of them across 3 states. In order to capture everything, from visual frustrations to unspoken product triumps it was necessary to video tape every second of the pool opening and cleaning process. Task Architect (shown opposite) was used to keep track of every tool used, procedure, question, comment, complaint, self made tools, design suggestions, design failures, etc. This was then used to produce 27 different concepts for review and redesign. The following represent two areas of focus, innovative hand tools and seasonal tool storage.