Page 1

Building a better future


Building a better future Meet Shaylor Group........................................................................... 4 Chief Executive Officer’s Review.................................................... 6 Frameworks........................................................................................ 10 Case study: HMP Wandsworth.......................................................... 12

Residential.......................................................................................... 14 Case study: Royal Sutton Place........................................................ 16

Commercial......................................................................................... 18 Case study: Finsbury Dials................................................................. 20

Leisure................................................................................................. 22 Case study: The Belfry Green Zone................................................


Retail..................................................................................................... 28 Case study: Mount Pleasant Branch................................................ 30

Industrial.............................................................................................. 32 Case study: Rolls Royce Infrastructure Modifications...............


Education............................................................................................ 36 Case study: Birmingham Institute of Forest Research................ 38

Healthcare........................................................................................... 42 Case study: The Warren, Mary Ann Evans Hospice..................... 44

Justice and Custodial....................................................................... 46 Case study: Nottingham Magistrates’ Court.................................. 48

Heritage............................................................................................... 50 Case study: Swan Wing Theatre, RSC............................................. 52

Student Accommodation................................................................. 54 Case study: City Edge.......................................................................... 56

Our team.............................................................................................. 60 Our communities............................................................................... 62 Our clients........................................................................................... 66 Our environment................................................................................ 68 3

Meet Shaylor Group Founded nearly 50 years ago, Shaylor Group is a key player in the UK construction market. We provide a fully integrated service and flexible approach that encompasses major build, interiors, heritage, small works and specialist fast track projects. Operating in our chosen sectors, we are able to provide a single source solution for our clients. We understand the sector specific challenges our clients face and, by applying our experience, we create appropriate, innovative and affordable spaces. Central to our success is the core ethos of ‘One Team’. This approach ensures we develop collaborative partnerships with clients, suppliers and the communities in which we work.


Chief Executive Officer’s Review

Market performance

provides the best opportunity for us to demonstrate our credentials and deliver

It is no surprise that we continue to fulfil our

added value.

strategic goals of growth and profitability across all sectors and build upon Shaylor

Drawing upon our experience of embracing

Group’s solid reputation as a regional

relationships that are underpinned by mutual

contractor operating on a national basis.

trust, we continue to increase repeat business

Shaylor Group’s core operating ethos ensures

and framework agreements and are mandated

we are fully prepared for the future by aligning

to almost 30 framework agreements nationwide.

with the Government’s Construction 2025

Our focus is such that frameworks and

strategy and offering bespoke and fully

relationship-led contracts make up more than

integrated solutions for an impressive range

80% of our business.

and number of clients.

Team Appreciation We continue to make positive steps to assist industry growth. To achieve this we have

We display a genuine commitment to support

focused on innovation and the increasing

and develop everyone throughout our

use of technology such as drone surveys

organisation and recognise that our people

and BIM software whilst maximising working

are our biggest asset – they make us what

in collaborative environments. This includes

we are. Our employees are actively involved

recognising the importance of addressing

in all aspects of the business whether it is in

the skills gap and actively engaging with our

the wider management team supporting the

supply chain. For the first time we are also

development of strategy or company-wide

looking to Europe and beyond as an arena for

through biannual staff forums.

delivering projects and identifying long-term client relationships.

Learning and development is fully integrated within our employee experience and

Relationship Focus

progression is actively encouraged with numerous employees having developed

Recognising the importance of relationship-led

themselves and their careers.

appointments, we have built a resilient business geared around framework activities with

Without doubt, the outstanding delivery of

organisations that recognise the full benefits of

first rate projects coupled with a company-

collaborative working. We seek to operate in an

wide ethos of development and support for

environment where the qualitative aspects are

employees has ensured Shaylor Group remains

a significant part of the selection criteria as this

one of the nation’s leading construction

companies. Keeping our eyes firmly on the future has safeguarded our market position and our skilled and knowledgeable employee base guarantees that we will continue to go from strength to strength.

Stephen Shaylor Chief Executive Officer


Kin Fan SENIOR ESTIMATOR I thoroughly enjoy meeting our clients as this enables me to understand their project goals be they financial, aesthetic, time relevant or a combination of factors. It’s great closing a deal after all the hard work, and leaving my clients happy helps secure negotiations for future projects together. Whilst working for Shaylor Group I’ve participated in numerous charity events both for the company charity of the year alongside Macmillan, who I do a lot of personal fundraising for. I’m given days off to enable me to take part in charity events and Shaylor Group has always supported me throughout my fundraising.

Shaylor Group really is one team. We’re well looked after and receive plenty of benefits


I could never sit in an office all day, I love being on site

Heather Teevan CARPENTRY APPRENTICE I joined Shaylor Group in 2015 as a multi-skilled apprentice, however I quickly narrowed my skills to become a carpentry apprentice as I found I loved the work. My days on site never feel like a job as I’m getting to do things I enjoy so much. I was nervous when first working on construction sites, being both female and young, but our site based teams have made me feel really welcome and appreciated. I’ve recently secured a place to study a Level 4 HNC diploma in Construction and the Built Environment at Walsall College which will aid my industry development and I can gain the necessary skills to proceed to managerial level or university.


Frameworks With a continuously growing portfolio of framework placements reflecting our sector specific expertise, we strategically focus on client engagement, repeat business and programmes of work. We are mandated to almost 30 framework agreements throughout the UK for clients including the Ministry of Justice, City of London Corporation, Mapeley Estates and Virgin Trains. Frameworks form a critical platform for stability, particularly with regard to visibility, transparency and our ability to iron-out seasonal based downturns within the industry. By taking a long term partnering approach with our clients and their stakeholders we are able to evidence best value and continuous improvement. Our recognition in this arena is notable including winning the Client of the Year category at the National Federation of Builders Awards 2015 for the Post Office’s Crown Transformation Programme and three Finalist places at the South West LABC Building Excellence Awards 2015 for our Clockwise from L Harman Boulevard Office, Royal Bank of Scotland; Newquay Harbour Fisherman’s Stores, Cornwall Council; Kennington Park Branch, Post Office Limited

performance on the Cornwall Council framework.


Shaylor Group are an excellent company to work with, and throughout the project health and safety was managed extremely well. It was a pleasure working with Shaylor Group on HMP Wandsworth. Philip Morrison, Lead Site Manager, Sweett Group

case study

Complex Roof Replacement, HMP Wandsworth Client: Ministry of Justice - Strategic Alliance Agreement Project:





HMP Wandsworth was originally constructed in 1851. Because of its age and constraints to its aesthetical appearance, a sympathetic and thoughtful approach was undertaken during the Rotunda’s re-roofing and refurbishment works. Works involved the complete re-roofing of the Rotunda and Lantern Light Roofs including structural timber repairs. The old slate roof was replaced by composite insulation boards with a Terne Coated Stainless Steel sheet covering giving a thermally efficient, maintenance free roof with an expected 50 year life span. Shaylor Group’s design team brainstormed a unique solution which entailed the installation of a working platform with integral waterproof barrier fixed to the internal brickwork upstands to the roof lantern. External access scaffold was installed to provide safe and uninterrupted access to the roof areas. A Sarnafil roof membrane was installed over the scaffold platform to allow works above to proceed, and an internal and external access walkway was installed for future maintenance.


sector overview

Residential Commitment to quality, service and innovation is the basis of our residential offering and working closely with our clients is a key element of our success. With residential experience encompassing social housing, private residences, retirement living and apartments, we are able to work with equal ease navigating the complex budget restraints of public sector remits through to realising a client’s residential dream. This is achieved through our relentless attention to detail and experienced team with the drive and customer focus to ensure client satisfaction. Working through the full spectrum of accommodation offerings we deliver inner city urban apartments with the same level of care as exclusive rural luxury retirement communities. Our portfolio of permitted development schemes continues to grow nationwide with particularly strong demand in the central London area. Utilising our substantial expertise in all key areas ensures that cost effective and sustainable developments are created, with a focus firmly placed on the end user experience. Clockwise from L Trenance Heritage Cottages, Cornwall; The Franklin, Birmingham; Platform, Bedford 15

The residential development of Royal Sutton Place was an ambitious and challenging project. It provided a complex design within an existing locally listed building which presented many challenges. Shaylor Group rose to the challenge and helped to “Court Collaboration’s residential development at Royal deliver an exceptional end product. The building was Sutton Place was an ambitious and challenging project. It painstakingly taken back to the original shell and then provided a complex design within an existing locally listed refurbished into 18 high quality apartments. Shaylor Group building which presented many challenges. Shaylor Group retained the original features and ensured the character of the rose to the challenge and helped to deliver an exceptional building was not lost. It really was a labour of love that Court and end product. Shaylor Group skilfully retained the original Shaylor Group can be proud of! features and ensured the character of the building was not Alex Neale, Construction Director, Court Collaboration lost. It really was a labour of love that Court and Shaylor Group can be proud of!”     Alex Neale, Construction Director, Court Collaboration.

case study


Royal Sutton Place


Court Collaboration




Sutton Coldfield

The project included the remodelling of Sutton Coldfield’s former Council House to create 18 new luxury apartments including external works and car park. The locally listed building, formerly The Royal Hotel built in 1865, has seen each apartment sympathetically renovated to retain many original features and a high standard of specification. Shaylor Group’s dedicated Heritage Specialist worked alongside the delivery team to ensure each residence enhanced the existing traditional elements, whilst introducing modern technologies and styling. Designer fittings comprise luxury Spanish bathrooms and Italian kitchens, whilst historic features including timber framed sash windows and fireplaces were painstakingly restored. Following on from the success of the project, Shaylor Group has also been appointed

Highly Commended ‘Innovation’ at Celebrating Construction 2015 Awards

to deliver The Sutton, adjoining the original structure, which includes the design and construction of 41 new build apartments over seven floors. 17

Sector Overview

Commercial Shaylor Group’s experience and expertise in the construction and refurbishment of commercial buildings covers a broad range of projects in terms of size, design and construction value. Working for a range of clients including prestigious public sector entities, we have completed commercial office fit-outs nationwide with projects varying from small single premises refurbishments to large scale relocations across multiple storey commercial units. With experience in all areas of the construction process we are fully equipped to make any client’s ideas a reality. This involves strategically programming works and developing a great understanding of how their business works to deliver the end result within budget and on time. By working closely with our clients we are able to plan for minimal disruption and also have a strong track record in commercial dilapidations to assist with office relocations.

Clockwise from L Entrepreneurial Spark Centre, Manchester; Bank House, Birmingham; Curtins Consulting, Birmingham 19

Finsbury Dials will be a milestone in our history. I want to congratulate the teams working on the project and thank them for the stunning job. Thank you to Shaylor Group for the talent application and extraordinary commitment to this project. It is a totemic change and I am confident it will play a huge part in making us a more open, agile and innovative business. The company have achieved something extraordinary, and I am so proud of them. Paula Vennells, Chief Executive, Post Office Limited

case study

Project: Finsbury


Client: Post

Office Limited

Value: ÂŁ5.6m Location: London

The project consisted of the detailed refurbishment of the ground, first and second floors of Finsbury Dials to create a new headquarters for the Post Office Ltd. The works included the construction of new internal divisions, new floors, walls and ceilings as well as full decorations and bespoke joinery throughout. The works were undertaken in the busy London city centre environment with restricted access and egress, whilst also ensuring that noisy and dusty works did not disrupt offices on the upper floors of the building. The client and Architect’s high expectations were fully met and the modern and improved facilities were delivered by ensuring stringent quality control procedures were followed throughout the programme of works.

Awarded SKA Gold rating


Sector Overview

Leisure We enjoy delivering a varied and exciting range of projects in the leisure sector. Working alongside a diverse client base, our portfolio ranges from theatres and conference centres to hotels and restaurants. In the hotel arena we have built an enviable reputation for carrying out fast paced and complex projects to exacting high standards, many within live hotel environments. We work with some of the largest names in the hospitality industry to refurbish and remodel existing hotels in addition to forming new hotels in prominent locations. Our quality of work on The Belfry Hotel was such that we received a ‘Highly Commended’ award in the Refurbishment of the Year category at the National Federation of Builders 2014 Awards in addition to Project Manager Paul Fairholm taking home the Silver Medal at the Construction Manager of the Year Awards.

Clockwise from L Royal Shakespeare Company Swan Wing, Stratford-upon-Avon; The Edgbaston Hotel, Birmingham; The High Field Restaurant, Birmingham 23

Shaylor Group’s knowledge of the project was flawless, at any given time their Project Manager was able to answer queries and give guidance to any aspect of any phase. I respect Shaylor Group’s commitment to quality and the extremely high standards set for their team, which they would always deliver. I am delighted to be working with Shaylor Group on the next Belfry project, the Red Zone. Mark Bruce, Divisional Director, 3DReid

case study


The Belfry Green Zone


TB Resort Holdings Sarl




West Midlands

The Green Zone project involved a series of fast track refurbishments and remodelling exercises to a number of areas including the restaurant, kitchens, bar, main lobby and external entrance. With a programme of just 20 weeks and a tight budget, it required a great deal of planning, professionalism and supply chain collaboration to achieve this demanding task. Every phase was completed exactly to programme, regardless of additional orders and variations from the client. The key to success on this project was in the planning, and having the ability to constantly tweak programming and cascade new information to all relevant parties quickly.

Silver Medal winner, Construction Manager of the Year Awards


Jennifer Reynolds QUANTITY SURVEYOR Despite specialising in re-fit and refurbishment projects I love the diverse opportunities within my role and the way each day differs. One day I can be on site holding meetings with the wider project team, the next I can be in the office calculating build material quantities and obtaining quotes. I thoroughly enjoy the money side of my role and keeping an eye on the finer details, ensuring the contractual specifics are as accurate as possible. In terms of the company, there’s always someone to talk to for assistance or advice and I really enjoy the close-knit family nature of the business.


Shaylor Group operates on a truly personal level and despite its growing size, you always feel part of the team


Within my role, I find every day a new and exciting challenge


I’m absolutely fascinated with all old buildings - from modernist concrete structures to medieval moat houses or ancient stone monuments. I believe Shaylor Group is unique in the regional construction market place in employing a dedicated Heritage Specialist like myself. This enables us to offer expertise in this really technical and complex area of the industry, giving our clients confidence in our skills in all aspects of construction. It’s great when an Architect or client asks for a sensitive repair but aren’t sure how to approach it. We have the expertise to explore or find materials to match their request, whilst also finding skilled craftsmen to carry out the work.


Sector Overview

Retail The design, construction and furnishing of retail premises requires a thorough understanding of the client’s needs for both their target market and consumer offering. With the escalating growth of e-commerce presenting huge challenges for the traditional retail channels, we work closely with our clients to provide a welcoming, efficient and ambient shopping experience. In addition to working with multinational companies such as Starbucks, we provide dedicated in-house teams to cover our framework agreements with the Post Office, Royal Bank of Scotland and The Co-Op Food stores, giving a continuity to support brand identities and preferred suppliers. A high proportion of our projects involve working within live and sensitive environments. We are well-practiced in maintaining ‘business as usual’ during programmes for major works, upgrades and refurbishments and take pride in delivering premises that offer a highly effective brand experience for both customers and employees.

Clockwise from L AFG Kitchens, Abingdon; Gregynog Hall, Powys; Battery Retail Park, Birmingham 29

Shaylor Group were so easy to work with – providing plenty of information and always fully explaining and clarifying any queries. Programmes were met and additional works were included into the project programme. Shaylor Group adapted to any changes very quickly and easily. They’re a very good company to work with. Jason Hopkins, Associate Partner, The Livemore Partnership

case study


Mount Pleasant Branch


Post Office Limited





As part of the Crown Transformation Programme, the Post Office instructed Shaylor Group to deliver the full refurbishment of their flagship Post Office at the famous Mount Pleasant site in Central London. The project was divided into two parts. The first part of the project was to deliver the enabling works which comprised of creating a temporary mobile Post Office on another part of the Mount Pleasant site, removing the existing railings and creating temporary access. We then erected an enclosed hoarding to accommodate temporary welfare facilities at the back of the mobile Post Office. The second part of the programme was the Crown Office Refit which was completed after all the asbestos had been removed. The short seven week programme entailed a complete M&E overhaul which

Supplier of the Year Finalist, London Construction Awards

included the installation of a new mains supply back to the board. Once the Crown Office Refit was completed, all the temporary facilities were removed, including the mobile Post Office.


Sector Overview

Industrial In the industrial sector, our continued success has led to the delivery of a number of notable projects for the UK’s leading companies. Often working on live sites, we are able to deliver projects within exacting time constraints and through successful planning work within active and busy environments without disrupting tenants or business operations. Having a large and diverse portfolio that spans utilities, aero engineering, automotive and engineering industries has enabled us to develop a keen understanding of the operational challenges of working in such environments. Our skill and experience working on fast paced projects and live operational sites continues to win recognition including a Construction Manager of the Year Awards 2016 Finalist place for Contracts Manager Phil Steele’s seamless installation of infrastructure modifications to Rolls Royce’s iconic Goodwood plant.

Clockwise from L BMW Plant, Warwickshire; Parkhouse Interchange, Newcastle Under Lyme 33

I was massively impressed with how Shaylor Group were able to adapt their skills on this particular project. In my opinion, the main reason Shaylor Group had such a successful delivery was the team and Site Manager’s attention to detail and their proactive approach to communication with all parties. With regard to this project, I can’t speak highly enough of Shaylor Group and I am very much looking forward to working together on future projects. Michael Cooper, Associate Architect, Darnton B3 Architects

case study

Rolls Royce Infrastructure Modifications Client: Rolls Royce Motor Cars Ltd Value: £2.5m Location: Chichester Project:

Construction Manager of the Year Awards Finalist

The works undertaken at Rolls Royce were commissioned to increase the existing production line at their flagship Goodwood factory in Chichester. The project comprised the installation of three new production tracks and two turntables including associated high level services consisting of new lighting, data, ventilation and compressed air. A new air handling unit was installed to the pits as well as associated duct work. Shaylor Group prepared the pits ready for the installation of equipment by specialist pit installers based in Germany. The production lines remained dust free throughout the works by erecting purpose fitted tents equipped with fresh air plus dust and fume extraction, to achieve a negative pressure environment.


Sector Overview

Education Our proficiency in the education sector spans all levels of schooling including both further and higher education as well as a proven track record in delivering sports, performance and specialist research centres. Shaylor Group feels at home in this arena, with over £20 million worth of projects completed in 2015 alone and vast experience in both the public and private sectors. We understand the considerations that need to be made when working within an educational environment, some of which may extend far beyond the project brief. Wherever possible, we involve our clients in their projects through an integration of both the construction and learning processes with the aim of adding value to our client’s investment rather than be an unwelcoming disruption to daily activities. This drive for integration has reaped benefits for teachers, pupils and employees alike and we are active advocates for encouraging future careers in the construction industry.

Clockwise from L William Morris Building, Coventry University; British Irish Modern Music Institute, Manchester; Salisbury Road School, Plymouth 37

Throughout the life of the project I was impressed by the Project Manager’s ability to focus on the overall programme whilst working on the minute delivery details. He made the effort to be aware of the daily operations of the estate so the construction activities could be planned around minimal disruption to normal estate operations. Nothing would please me more than to be able to work with Shaylor Group again in the future. Dan Holmes, Project Surveyor, University of Birmingham Estates Department

case study Birmingham Institute of Forest Research University of Birmingham Value: ÂŁ10.4m Location: Staffordshire

Project: Client:

The BIFoR project is a 10 year

Construction Manager of the Year Awards Finalist

experiment to simulate the atmospheric conditions expected in 2070, investigating the effects of climate change on existing woodlands by building a Free-Air Carbon Dioxide Enrichment (FACE) experiment site set in mature, unmanaged woodland. This is the first and only deciduous research facility in the world. Delivery of the project included the design, supply and installation of six CO2 FACE ring structures with canopy access incorporating 1,000m of pipework throughout the forest to distribute the CO2 through a network of 102, 25m high masts located in 30m diameter rings. The 52 acre site required unique logistical solutions. We delighted the client with cost and programme savings, conducted all activity within strict environmental and contamination restrictions, found exceptional solutions to impossible challenges and along the way made lasting and meaningful relationships across the project team. 39

Stan Tweede SITE MANAGER I began working with Shaylor Group as a carpentry subcontractor in 1999 before joining the company officially in 2002. I’ve experienced numerous promotions and started my current role of Site Manager in 2006. The company always treat you well, making you feel valued and supported. Even before officially joining Shaylor Group, they always knew who I was despite only working as a subcontractor on project sites. It’s that personal feel that makes the company so great. Seeing previous employees come back is testament to Shaylor Group and really highlights that it’s a great company to work for.


Shaylor Group has supported my advancement and motivated me to invest in my future


I love the approachability of our senior management and decision makers

Tom Tunstall SENIOR PLANNER As Senior Planner and Building Information Modelling (BIM) Controller, I require specialist IT support to produce first rate programmes and interrogate design models. I’m grateful to work for a company that recognises the importance of investing in expert tools to support me in my role. I enjoy visiting sites and working alongside the whole project team to assist with project delivery and BIM implementation. Working on different structural solutions within buildings can always be challenging, however it’s enjoyable being able to use a variety of build methodologies within different types of construction.


Sector Overview

Healthcare Shaylor Group’s successful relationship with a number of key healthcare service providers has enabled continuous growth in this sector. Spanning the country we have worked with both private and public sector clients on hospitals, medical centres, care homes, treatment centres and educational research facilities. Our delivery of successful healthcare projects starts with early communication with designers and clients, with patient care at the top of our agenda. Our commitment lies in working with all parties to develop solutions that focus on patient needs. We also thrive working within the community and have a wealth of experience working with charitable organisations, community centres and a diverse range of religious bodies. To accommodate our ageing population, we work with major retirement living providers to deliver both specialist care homes and large, self-contained retirement communities.

Clockwise from L GeTec Centre, George Eliot Hospital, Nuneaton; Life After Stroke Centre, Bromsgrove; Royal Orthopaedic Hospital, Birmingham 43

We had a good relationship with Shaylor Group’s Site Manager who recognised the challenges in the scheme and was committed to constructing to a high standard. His attention to detail was refreshing. The site was well organised and he maintained a good relationship with the Hospice Client, who continued to run services from their existing building during construction. Emily Kippen, Associate, KKE Architects

case study Project:

The Warren


Mary Ann Evans Hospice





We returned to the George Eliot Hospital

Awarded CCS Performance Beyond Compliance certificate

site to build a new bereavement centre, The Warren, for the Mary Ann Evans Hospice. The name was chosen to reflect the intention of being a warm safe place; a refuge to turn to when needed. This new two-storey building overlooks the wonderful gardens and was designed to be a place of belonging and acceptance. The building has allowed the Hospice to expand its present service and can now offer one to one sessions and monthly Sanctuary Communion groups.The works were carried out within an operational hospital complex, adjacent to an existing operational hospice and nursery buildings. The two storey steel frame was aesthetically finished externally with Western Red Cedar Shingle cladding along with environmental features including solar panels to the roof space.


Sector Overview

Justice and Custodial The majority of our secure environment projects are appointed through our placements on framework agreements with the Ministry of Justice. We are the only SME in the UK to be appointed to two separate regional frameworks under their six year agreement launched in 2012, building on our successful relationship developed for over a decade. Shaylor Group has vast experience working in secure, restricted access environments and our portfolio includes projects within some of the UK’s largest prisons through to historic listed criminal court buildings. Our work with the Ministry of Justice clearly demonstrates our capability of delivering to tight programmes despite logistical challenges caused by high security and regimented daily schedules. Our performance in this sector gained a Finalist place in the Commitment to Collaborative Working category of the National Federation of Builders Awards 2015 for our HMP Stocken Demolition project. Clockwise from L Bedford Magistrates’ Court, Bedford; HMP Featherstone, Wolverhampton; Digbeth Police Station, Birmingham 47

The project was managed very effectively by the Shaylor Group team. The relationship developed between HMCTS and the delivery team helped ensure the transition to a modern Justice Centre providing facilities for all jurisdictions. The requirement to continue to maintain our operations at Nottingham during delivery of the project presented a number of significant challenges to the Shaylor Group team which they were able to overcome through the close co-operation developed between the project team and HMCTS. HMCTS are very satisfied with the transformation. Andrew Williams, Head of Project Delivery Team, HM Courts & Tribunals Service

case study Project:

Nottingham Magistrates’ Court


Ministry of Justice





Work on Nottingham Magistrates’ Court included the design and construction of additional court facilities and the refurbishment of existing offices. Procured through the Ministry of Justice Strategic Alliance Agreement, the existing facility operates as a Magistrates’ Court alongside the former parcel office. The works included the strategic phasing of the project to suit the client’s requirement to keep the surrounding courts in use. The project team had to overcome a number of complications linked to the requirement to remove an existing structural wall which led to the re-programming of all 4 phases of the works. Throughout the project close liason was kept with the Ministry of Justice representatives to ensure smooth closing down and re-opening of the court facilities and all works were undertaken from ‘back of house’ facilities with restricted access and egress. 49

Sector Overview

Heritage The repair, restoration and conservation of England’s heritage buildings requires construction and refurbishment skills of the highest level. Shaylor Group’s approach to delivering heritage schemes lies in our detailed understanding of the sector and our collaborative approach to working with designers and local planning authorities. Having our own in–house Heritage Specialist ensures each project is planned and delivered using expert skills and enables a unique and personalised approach. Alongside our specialist supply chain we work to restore buildings to their former excellence, resulting in an established and proven track record with a portfolio that includes schools, banks, prisons, museums, churches and places of cultural interest. Our expertise in this sector was recognised in the 2016 Celebrating Construction Awards where we were named winner of the Heritage category for the Royal Shakespeare Company Swan Wing Restoration project.

Clockwise from L The Edgbaston Hotel, Birmingham; Hornby Cottage, Stratford-uponAvon; St Giles Church, Birmingham 51

All of us at the Royal Shakespeare Company are so delighted with the impressive restoration of the Swan Wing and we are grateful to Shaylor Group for their work with us on this very important restoration. My congratulations go to the company on their well-deserved win in the ‘Heritage’ category at the Celebrating Construction Awards. Lisa Ramsell, Head of Corporate Development, Royal Shakespeare Company

case study


Swan Wing Theatre


Royal Shakespeare Company





The Swan Wing is the only remaining element of the orginial 1879

Heritage winner, Celebrating Construction Awards

Shakespeare Memorial Theatre which burnt down in 1926, and is a Grade II Listed Building.The works comprised comprehensive conservation repairs of the external and internal historic fabric, a refurbishment and alteration of the internal finishes and fit-out of the interior as an exhibition space. External conservation works included an initial Joss clean of the whole façade and then careful Torc to selected areas, mirco air abrasion to finer detail works including terracotta panels and poultice to detailed stonework. Internally all stonework was cleaned by conservators with some minor repairs and complete redecorations throughout. Working hours were restricted due to theatre performances, rehearsals and ‘quiet’ periods as required by the RSC.


Student Accommodation We have considerable experience in the student accommodation sector, covering more than a decade of working with high profile public and private sector clients. From refurbishment and redevelopment to new construction projects, we are able to fulfil our client’s needs beyond handover through our in-house Customer Service resource. Our relationships with the UK’s largest private accommodation providers are continually growing, with eleven sites completed nationwide for The Mansion Group and a framework agreement in place with Greystar Student Living. We have an enviable track record in this market and understand the pressures clients face in achieving tight programmes with immovable deadlines, often with tenants still in residence. Our sympathetic approach involves close communications with both tenants and clients to successfully programme works in close down periods and during term times, limiting risk in the re-letting process. Clockwise from L The Spinney, University of Birmingham; Bowman House, Nottingham; Mansion Canalside, Birmingham 55

During the tender process I found the Shaylor Group team to be very honest, and I also liked the fact they challenged the other consultants I had employed, which reduced the contract sum. The build programme ran smoothly and the Project Manager was excellent and kept me informed during the duration of the 50 week project. The project was delivered to a high standard and on time, and I’ve been really impressed with the aftercare team. This has been our first major development with Shaylor Group and the experience has been a good one. Roger Cardin, Partner, Hagley Road Properties

case study


City Edge


Hagley Road Properties





This high profile project is located on Hagley Road in Birmingham and was set to bring an important building back into active use. The scheme involved the provision of 136 studio bedrooms, seven common rooms, basement bike parking and a 6000 sq ft ground floor retail unit. A new steel frame was installed extending the building in height by two floors with the new top floor running about two thirds of the length from Hagley Road in order to reduce the impact on the adjacent listed building. The fast track student accommodation project was delivered on time for the 2016 intake and provides self catering facilities for all students, en-suite bathrooms, mini fitted kitchens and lounge areas. The project was delivered in a busy part of the city centre so Shaylor Group maintained close liaison with Birmingham City Council in order to obtain relevant road closures and permits. 57

Paul Fairholm OPERATIONS MANAGER Since joining the company in 2002 as a trainee bricklayer, I’ve had numerous promotions and progressions in my career which has led to my current role. Through my work on The Belfry Resort in Wishaw, I was lucky enough to be named as the 2014 Silver Medallist for the ‘New Build & Refurbishment between £4-5m’ category of the Construction Manager of the Year Awards. This achievement, alongside my professional development and progression, would not have been possible without the continual help and support of Shaylor Group. As employees we are well looked after and our CEO and Directors operate an open door policy.


I thoroughly enjoy working for a family company where everyone is part of the team


The amount of negotiated work we deliver is testament to the performance of everyone within the business

Keith Batson DESIGN CO-ORDINATOR I am fortunate to work for a company that provides the tools and resource required to achieve successful design co-ordination. This enables my colleagues and I to complete our work to the highest standards. The process of design co-ordination is about achieving synergy. I work with a diverse professional team who represent a cross section of the construction process. At Shaylor Group we emphasise the value of teamwork and reap the benefits both internally and externally. Our client focus has allowed the development of longer term relationships leading to repeat business where we can use our understanding of the client’s requirements and product to increase efficiency in both the design and construction processes.


our team With the ever-changing demands of the construction industry it is crucial to develop a workforce that is flexible, adaptable and committed to life-long learning to ensure that we meet the demands of our clients, their projects and our industry as a whole. At the heart of our company is a genuine commitment to support and develop everyone throughout the organisation. Chief Executive Officer Stephen Shaylor is a firm advocate of this stating “People are our biggest asset – they make us what we are.” We continue to invest in training and development through our management academy, graduation programmes, apprenticeships and collaborations with professional bodies. Learning and progression is fully integrated within our employee experience with numerous employees developing themselves and their careers including Chartered Institute of Building ‘Construction Manager of the Year’ Finalists and a silver medal winner.

Clockwise from bottom L Shaylor Group Awards winners; Team Visioning, SiteLink company conference; Ladies Site Visit, Norbury Wood

Understandably, we are incredibly proud of our Sunday Times Best Companies 2015 ‘2 Star: Outstanding’ award as well as our 2012 attainment of Investors in People Gold accreditation - awarded to only 40 companies in the West Midlands and just 200 across the entire UK.


our communities We are committed to supporting and working with local communities on our projects. Our involvement ranges from education liaison support right through to charity fundraising. Engagement with our supply chain also allows us to deliver local employment opportunities and select partners for our projects based on locality, experience, performance and specialism. Shaylor Group policies have been developed to limit our impacts whilst contributing to the communities in which we are employed. We place great emphasis on working with educational establishments to explain what we do and encourage careers in the construction industry. Each year we receive a number of work placements from local schools, run workshops, hold mock interviews and attend career fairs. Every two years employees vote to support a dedicated charity, Clockwise from Bottom L Topping Out ceremony at Wells Cathedral School, Somerset; Stephen Shaylor presenting at the Midlands Construction Summit; Health & Safety posters by Bournville School on display at The Franklin site; Charity cheque presentation to Teenage Cancer Trust

undertaking fundraising activities both internally and with our large network of suppliers and clients. Recent campaigns have seen both Beating Bowel Cancer and the Teenage Cancer Trust receive donations well in excess of our ÂŁ10,000 pledges, raised through initiatives ranging from Family Days through to the highly successful Fred Shaylor Golf Classic.


Steve Underwood DIRECTOR OF BUILD As a member of the Industry Economic Forecasting Panel, I am working to sustainably grow our major build expertise, providing greater opportunities for our teams. I’ve been given the ‘Game Changers’ award by the Prince of Wales as part of Business in the Community. This honour recognises the most influential people in responsible business over the last 30 years. Working as a Director is all about leadership and creating an environment for our people to grow. Everyone contributes to the end results no matter how small a part they play.


Success is about developing our people, building competencies and relationships


I’ve gained experience and confidence as I’ve progressed through the company

Pauline Madden SUPPLY CHAIN CO-ORDINATOR Shaylor Group has always supported my career, especially with my move to Supply Chain Co-ordinator. I needed to establish an entirely new team and had the full support of the company, being able to use my initiative and equally seek help and guidance when required. I enjoy setting up systems, procedures and resources that will assist my colleagues and also putting new practices into place. As Shaylor Group continues to grow, my focus is to ensure we have a skilled and integrated supply chain that is able to move forward with us.


our clients Our strategy remains to build a relationship based customer focused business, where price is not the only driver. We have aligned our resources and business practices to deliver a quality product and exceed expectation, ensuring an enjoyable journey throughout the duration of each project and the legacy beyond for our clients and stakeholders. We put clients at the heart of our business and work handin-hand with them to understand their needs. Together, we deliver world-class innovative solutions and thrive on helping our clients succeed. Our continual focus on surpassing expectations, delivering on time, to budget and in a sustainable way, keeps our customers returning again and again. We continue to increase our presence on framework agreements and our approach to relationship led business has seen over 80% of the projects we undertake derived from repeat clients and programmes of work.

Clockwise from L Ground breaking ceremony at The Jewel Court, Birmingham; Time capsule burial at Wells Cathedral School, Somerset; Norbury Manor completion celebrations, Staffordshire

We are proud to be working with some of the UK’s leading high street brands, public sector bodies, hotel chains and residential housing providers. We also excel at working within the education sector, providing outstanding learning environments, specialist buildings, student accommodation and world-first research facilities.


our environment Protecting the environment now, for the wellbeing of future generations, is of prime importance to our business. We acknowledge that construction can be a destructive activity so to avoid this environmental considerations have been incorporated into all areas of business decision making via our Integrated Management System. To eliminate the risk of our activities and prevent pollution of the environment, we implement enforceable control measures on our sites that include environmental, archaeological and geological considerations. A notable example of our goal to deliver sustainable and environmentally sound projects, saw us complete delivery of a world-first climate change research facility for the University of Birmingham, set in mature unmanaged woodland. Our approach to this project was truly collaborative enabling a 35% reduction in cost and 30% reduction in time for our client. The outstanding Clockwise from L Norbury Manor moated site, Staffordshire; Wells Cathedral School, Somerset; Researchers and Visitors at the Birmingham Institute of Forest Research, Staffordshire

delivery of the project won industry recognition by both being named winner of the Environmental Award at the prestigious Building Safety Group Awards and the Project Manager gaining a Finalist place in the Construction Manager of the Year Awards.


design: 71

Shaylor Group Building a better future


Head Office Frederick James House 52 - 54 Wharf Approach Aldridge, WS9 8BX

T 01922 741570 F 01922 745604 W @ShaylorGroup


Shaylor Group Brochure  

Going from strength to strength, we continue to build upon our solid reputation as a regional contractor operating on a national basis. We o...

Shaylor Group Brochure  

Going from strength to strength, we continue to build upon our solid reputation as a regional contractor operating on a national basis. We o...