BUSINESS OF TRAVEL & TOURISM
By Shannon, Karolina, Raya &Anna
INTRODUCTION OF THE GROUP • Raya Metodieva - (aims of Ryanair) • Karolina Danielewicz - ( How do organisations achieve competitive advantage) • Shannon Doherty - (Sources of funding) • Anna Cupal - (Cash Flow forecast)
INTRODUCTION TO THE PRESENTATION Our presentation is about Ryanair and Claridgeâ€™s. In the presentation we will be talking about the types of ownership in the companies, the source of funding, what the company aims are, how they achieve competitive advantage and their cash flow forecast.
INTRODUCTION TO THE COMPANIES The companies that we will be talking about are Ryanair & Claridge's .
COMPANY AIMS Many companies have their own and different aims and objectives and they all have it for the same reason.
The main aim a company can have is to make profit – keeps the business running; benefits owners and indicates shareholders how well a company is performing.
RYANAIR Ryanair is an Irish low-cost airline. Set up by the Ryan family Offer the lowest price at all time on all routes Respond quickly to passenger complaints and provide prompt refunds. Speed up check-in.
Provide Passenger Information Good customer service
CLARIDJE’S AIMS The Claridge's team aim to achieve the highest standards of services at all times.
Provide excellent customer service. To make profit To be seen as environmentally friendly
To be competitive
SOURCE OF INCOME
RYANAIR’S SOURCE OF FUNDING
CLARIDGE’S SOURCE OF FUNDING
H O W D O O R G A N I S AT I O N S A C H I E V E C O M P E T I T I V E A D VA N TA G E ? •
Training and development of staff
Innovative pricing policies
New and Inactive product and services
Providing added value
Total quality management