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BUSINESS OF TRAVEL & TOURISM

By Shannon, Karolina, Raya &Anna


INTRODUCTION OF THE GROUP • Raya Metodieva - (aims of Ryanair) • Karolina Danielewicz - ( How do organisations achieve competitive advantage) • Shannon Doherty - (Sources of funding) • Anna Cupal - (Cash Flow forecast)


INTRODUCTION TO THE PRESENTATION Our presentation is about Ryanair and Claridge’s. In the presentation we will be talking about the types of ownership in the companies, the source of funding, what the company aims are, how they achieve competitive advantage and their cash flow forecast.


INTRODUCTION TO THE COMPANIES The companies that we will be talking about are Ryanair & Claridge's .


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COMPANY AIMS  Many companies have their own and different aims and objectives and they all have it for the same reason.

 The main aim a company can have is to make profit – keeps the business running; benefits owners and indicates shareholders how well a company is performing.

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RYANAIR  Ryanair is an Irish low-cost airline.  Set up by the Ryan family  Offer the lowest price at all time on all routes  Respond quickly to passenger complaints and provide prompt refunds.  Speed up check-in.

 Provide Passenger Information  Good customer service


CLARIDJE’S AIMS  The Claridge's team aim to achieve the highest standards of services at all times.

 Provide excellent customer service.  To make profit  To be seen as environmentally friendly

 To be competitive


SOURCE OF INCOME


RYANAIR’S SOURCE OF FUNDING


CLARIDGE’S SOURCE OF FUNDING


H O W D O O R G A N I S AT I O N S A C H I E V E C O M P E T I T I V E A D VA N TA G E ? •

Training and development of staff

Advertising

Locational Advantage

Sales techniques

Innovative pricing policies

New and Inactive product and services

Providing added value

Total quality management



Buisness of travel and tourism