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Seniors’ Symposium 2015

AGE FRIENDLY CITIES & RURAL COMMUNITIES: THE NEXT STEPS

Friday, June 12 Coast Hotel & Conference Centre 1250 Rogers Way, Kamloops 9:00 am - 4:00 pm Registration Information: 250-828-3500 Program #241182 Cost: $15

Presented by:

For more information about the Symposium, or any of our services, please call Oncore Central Services at 250.828.0600 Seniors’ Symposium June 2015 | 1


2 | Seniors’ Symposium June 2015


WELCOME FROM THE MAYOR

On behalf of my colleagues on Council and the citizens of Kamloops, I would like to take this opportunity to welcome you to the second annual Seniors Symposium, “Age Friendly Cities and Rural Communities, the Next Steps”. The symposium will be hosted by Oncore Central Services and the City. Kamloops is an age-friendly city, and we pride ourselves on providing activities and support for citizens of every age. The City of Kamloops is proud to be hosting this year’s symposium. The agenda is full of information sessions that have been designed specifically for seniors, caregivers, family members, and service providers. Programs include Home Health Care Information about Access and Options, Best Practices, Housing for Seniors - Information on Publicly-funded Assisted Living and Residential Care, How to Excel at Active Aging, Innovations in Chronic Care Management, and a presentation from the Alzheimer Society. The symposium offers the unique opportunity to meet our community’s support team if you ever need to call on them as resources. I extend my best wishes for a successful conference. Yours truly,

Peter Milobar Mayor

Seniors’ Symposium June 2015 | 3


MESSAGE FROM ANN McCARTHY Oncore Central Services and the City of Kamloops are committed to making Kamloops an age-friendly community with an inclusive and accessible environment that encourages active and healthy living. At the 2nd Annual Kamloops Seniors Symposium, we will address a variety of topics that will help make Kamloops a more age-friendly city, and help to keep you safe, healthy and happy.

I would also like to recognize the amazing work of the army of volunteers who work for Oncore, and who are working today to make this event such a success. Our volunteers are people who have worked silently behind the scenes, day after day, year after year, and who give their time and talents with no expectation of return. You are an inspiration and a blessing, and I thank you all for everything you do.

This symposium recognizes the work in Kamloops that is making life better for seniors and their families. This event would not be possible without the support of the City of Kamloops, Interior Health Home Health Care Team, Kamloops Seniors Village, and a variety of other service providers.

Thank you also, to the wonderful team at Oncore, and the Symposium Planning Committee for sharing your skills, expertise, time, and hard work to make sure this event took place. We are proud to be part of the service provider group in Kamloops who are working to improve the lives of seniors.

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Wills ON Wheels Is your Will up-to-date? • Wills • Probate • Enduring Powers of Attorney • Representation Agreements

250-374-3737

Bruce Swanson Lawyer

(and granddaughter Amelia)

Gibraltar Law Group 102-418 St. Paul St., Kamloops V2C 2J6 Seniors’ Symposium June 2015 | 5


Glover’s Pharmacy Prescription & Compounding Specialists

• Vaccinations

• Veterinary Medicine

• First Aid Products

• Hormone Replacement

• Vitamins

• Blister Packing

• Herbal Products

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Having trouble remembering to take your medications? Questions about your medications? Do you know what compounded medications are? Our pharmacists care about your health, and we are always happy to answer any questions. Give us a call, or better yet, drop by our pharmacy to say hello and see for yourself how we may be able to help. Aaron Glover, owner/pharmacist, and his pharmacy staff

250-851-3131 • #10-1380 Summit Drive glovers@medicinecentre.com • www.medicinecentre.com Monday - Friday 9:00am - 5:30pm • Saturday 10:00am - 3:00pm Sundays & Holidays - Closed Glovers_Experience 50Plus_Ad_V1.indd 1

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2015-02-25 10:13 A


KEYNOTE SPEAKER: DAVID PARADISO David Paradiso was appointed Deputy Ombudsperson for the Province of British Columbia in August, 2014. Mr. Paradiso’s appointment brought British Columbia 25 years of experience strengthening the oversight and investigation of public sector agencies. Starting in the Ontario Ombudsman’s office, Mr. Paradiso provided legal services and worked as an investigator, dealing with complaints about a variety of provincial programs including workers’ compensation, social benefits, corrections, family responsibility, the Public Guardian and Trustee, the Human Rights Commission and psychiatric services. Mr. Paradiso later assisted in the establishment of the Ombudsman for Canada Post, before moving to the RCMP Public Complaint Commission, and later to the Correctional Investigator of Canada where he served as Director of Investigations responding to complaints from offenders serving sentences in federal penitentiaries. Mr. Paradiso then joined a statutory administrative tribunal, the RCMP External Review Committee, as the Executive Director and Senior Counsel, before taking over as interim Chair, reviewing employment grievances and disciplinary decisions affecting RCMP members.

in Victoria with his wife and four daughters. He has a law degree from Western University in London, Ontario and is a member of the Ontario Bar. The Second Annual Senior’s Symposium Planning Committee is very pleased to welcome Mr. Paradiso to Kamloops, and we look forward to hearing him speak about the advances made in seniors care since the office of the Ombudsperson of BC published THE BEST OF CARE: GETTING IT RIGHT FOR SENIORS IN BRITISH COLUMBIA (Part 2) in February 2012. The Ombudsperson is the voice for fairness in our province, and this report is dedicated to seniors in British Columbia who require care and support, and their families and friends. It is also dedicated to the hardworking people who provide care to seniors in British Columbia. As seniors, caregivers, families and friends gather today at our Symposium, we look forward to a future where we can all work together to improve the lives of seniors in British Columbia.

Having recently moved from Ontario, Mr. Paradiso is very happy to be living

Seniors’ Symposium June 2015 | 7


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• A no smoking no pet facility • Kamloops tallest building offering great views from most apartments • Security cameras • Laundry facilities within building • Rents start at $650 for a batchelor suite and $765 for a 1 bdrm. suite • References, credit check, security deposit and signed 1 year lease are required • All utilities are included

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MESSAGE FROM THE CHAIR On behalf of the Board of Oncore Central Services, we are pleased to welcome you to the 2nd Annual Kamloops Seniors Symposium “Age Friendly Cities and Rural Communities – The Next Steps.” This symposium was designed to provide useful information to people in the Kamloops regions. The Keynote Speaker for our symposium this year (2015) is David Paradiso, Deputy Ombudsperson, BC. Mr Paradiso has had a long career working for fairness and justice and we welcome him to Kamloops to hear his thoughts on how the lives of seniors in BC have been improved since The Best of Care, part 2, was published in 2012.

I would like to extend a special thank you to the Oncore staff for putting together this outstanding symposium. Based on feedback from last year’s event, our themes for this year focus on Seniors’ Housing and Home Health Care. Thanks to all of the presenters and speakers from Interior Health and various housing facilities in our community. I very much hope that you enjoy the symposium, and continue to participate in future years. Best Regards, Garry Limpright Board Chair, Oncore Central Services

BOARD OF DIRECTORS Garry Limpright...............................Board Chair Gord Hammond..............................Vice-Chair Don Anderson..................................Treasurer Andy Philpot.....................................Secretary Mona Murray....................................Director Doug Springford..............................Director Gary Grono.......................................Director Shelley Trudeau...............................Director Jay Burgomaster...............................CAO

Seniors’ Symposium June 2015 | 9


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Vanessa Cullen


File photo

WHY YOU SHOULD BE HERE TODAY Welcome, and thank you for taking part in our 2nd Annual Kamloops Seniors Symposium. If you participated last year, you gave us strong feedback. You wanted to know more about housing options for seniors. We recognize that your home is extremely important to you. Your home is your strength, your memories, and your place of refuge. It is your safety and your joy. As you age, all of these factors become so much more important, especially if you have to say goodbye to a family home for financial reasons, or because of declining health. We want you to know all of your options as you age. So we have brought the people to you that you should be talking to. They are here to answer your questions. We want you and your family members to have all the information you need to make informed choices. Information about access and options in Home Health Care is another reason you should be here. Last year you voiced your opinions about lack of information

pertaining to Home Health Care. You need to know what is available to you, and what you should expect when you are dealing with health issues. We have invited the whole team from Home Health Care in Kamloops. They are here to answer your questions. We want you and your family members to have all the information you need to make informed choices. Are you concerned about Alzheimers? That’s why you should be here today. We have the latest and most up to date information about an issue that could affect every family in our community. We want you and your family members to have all the information you need to make informed choices. Informed choices………… if you don’t know what to do, or where to turn, it’s because you don’t have the right information. At Oncore Central Services, our job is to keep you informed. You should be here today. Your job is to help us help you!

Seniors’ Symposium June 2015 | 11


Seniors’ Symposium TIME

THEATRE PLENARY SESSIONS HOME HEALTH CARE ROOM hosted by Interior Health

9 am - 10 am

WELCOME & KEYNOTE SPEAKER David Paradiso - Deputy Ombudsperson, BC

10 am - 10:30 am

THREE FIVE MINUTE “SNAPSHOT” PRESENTATIONS with time for questions TOPICS: Best Practises in Seniors Care

10:30 am - 11 am

NETWORKING BREAK

11 am - Noon

HOME HEALTH CARE (A) INFORMATION ABOUT ACCESS & OPTIONS Presentation team led by Francesca Brar, Manager, Home Health, Interior Health

Noon - 1 pm

LUNCH (included in registration fee)

1 pm - 2 pm

HOME HEALTH CARE (A) INFORMATION ABOUT ACCESS & OPTIONS Continued

2 pm - 2:30 pm

NETWORKING BREAK

2:30 pm - 3:30 pm

HOME HEALTH CARE (A) INFORMATION ABOUT ACCESS & OPTIONS Continued

3:40 pm - 4:00 pm

WRAP UP

12 | Seniors’ Symposium June 2015


Presentations 2015 BALLROOM A HOUSING ROOM

BALLROOM B Program Information & Hosted by Bonnie Johnson and Community Services Room

Symposium Sponsor Kamloops Seniors Village

BALLROOM C Exhibitors’ Room

Exhibitors set up begins at 8am Available all day for participants to meet with Exhibitors

HOUSING FOR SENIORS (B)

INFORMATION ABOUT PUBLICLY-FUNDED ASSISTED LIVING & RESIDENTIAL CARE, AS WELL AS OPTIONS FROM NON-PROFIT & PRIVATE ENTERPRISE

THE AGE FRIENDLY CITY HOW TO EXCEL AT ACTIVE AGING (C) Presentation team from the City of Kamloops

Presenters: Interior Health Exhibitors: non-profit groups and private seniors’ housing facilities HOUSING FOR SENIORS (B) Continued

INNOVATIONS IN HEALTH CARE MANAGEMENT (D)

HOUSING FOR SENIORS (B) Continued

WHAT YOU NEED TO KNOW ABOUT ALZHEIMER’S (E)

Seniors’ Symposium June 2015 | 13


PROGRAMS & SERVICES • Information and referral • Emergency suites • Elder Abuse support • Outreach and advocacy • Social Events • Housing Coordination • Independent and Supportive Housing (RiverBend, Mayfair)

Better at Home programs & services: • Light housekeeping • Grocery shopping • Simple home repairs • Snow shoveling • Light yard work • Friendly visits • Better with technology • Better in Motion • Better with Books • Good Morning Program • Fire & Fall Prevention

PAWS-N-TAILS DOG & CAT GROOMING

READERS’ CHOICE AWAR

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W12INNER YEAR RUNNINGS!

Join our crime prevention team

Volunteers needed for:

864 C -8 th Street, Kamloops For appointment please call:

376-6533

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Citizens on Patrol & Speed Watch www.kamloops.ca/communitysafety

250-828-3818


D

O W

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TO W

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Seymour & 2nd

One & Two Bedroom Suites for Sale 55+ Adult Complex Call 250-376-4777 to view NorKam Seniors Housing Cooperative Association Fax 250-376-4792 Phone 250-376-4777 nkshca@shaw.ca

730 Cottonwood Ave, Kamloops BC V2B 8M6

Seniors’ Symposium June 2015 | 15


Cathy McLeod, MP Full service personal banking. • Mortgages • Investments

• Accounts • Loans

Drop by our branch, meet our staff and learn how we work hard to be efficient, down-to-earth and responsive in everything we do.

979 Victoria St. Kamloops, BC V2C 2C1 Phone: 205-851-4991 cathy.mcleod.c1@parl.gc.ca

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Kamloops branch 101 - 1211 Summit Drive T. 250.828.1070 cwbank.com


THANK YOU, ONCORE VOLUNTEERS! Seniors Symposium could not be a success without the help of the many volunteers who donate their time to make this event a successful one. The success of our organization is a reflection of the ever-increasing dedication and enthusiasm our volunteers display on a continual basis — offering their time and commitment to our mandate. We would like to take this opportunity to say a heartfelt Thank You!

Seniors’ Symposium June 2015 | 17


So nice to come home to. Great food in a warm and welcoming home.

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What more can you ask for?

Visit Kamloops Seniors Village Today!

Residential Care, Assisted and Living Independent Residential Care, Assisted andAvailable

For a Living personalAvailable visit, call 250-571-1804 Independent 1220 Hugh Allan Drive, Kamloops BC For a personal visit, call 250.574.0037 1220 Hugh Allan Drive, Kamloops

retirementconcepts.com Bonnie Johnson of Kamloops Seniors Village is pleased to host you today in the Housing Room. Please come visit! retirementconcepts.com 18 | Seniors’ Symposium June 2015


“Something for everyone...”

Visit your local branch for free access to:

At www.tnrdlib.ca you can: • Download Ebooks and e-audiobooks • Check out Zinio magazines and PressDisplay digital newspapers • Access a variety of other databases • Manage your account and place holds

• Books, magazines, newspapers, large print books • CDs, DVDs including feature films & tv series • Computer & Wireless internet access • Programs for all ages • Computer & technology classes

Serving the regional District with 13 branches and a bookmobile www.tnrdlib.ca • 1-877-377-8673

• All Requisitions Accepted • Open During Lunch Hour • No Appointment Necessary • Two X-Ray Machines • FREE Covered Parking • Minimal Wait Time Monday to Saturday: 9:00 AM - 5:00 PM

Located in the Lower Level of the Lansdowne Village Mall (London Drugs)

250-377-0773 • 107-450 Lansdowne Street, Kamloops BC Seniors’ Symposium June 2015 | 19


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SENIOR LIVING SUITES AVAILABLE

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We our readers. Thank you for your loyalty.

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TRADE SHOW PARTICIPANTS 1. 2. 3. 4. 5. 6. 7. 8.

TELUS In Home Care TNRD Libraries Mountain Medical Little Foot Nurse The Hamlets at Westsyde Cottonwood Lifeline - Philips Home Monitoring 9. Chartwell Kamloops Ridgepoint 10. Canadian Hearing Care 11. Interior Health - Home Health Care 12. Surander Singh, Investor’s Group 13. Berwick on the Park 14. Kamloops Seniors Village

15. Oncore Seniors Society 16. Better at Home Program 17. Hospice Association 18. Riverbend and Mayfair 19. Bocklehurst Gemstone Care Centre 20. Ridgeview Lodge 21. The Shores Retirement Home 22. Spirit Warriors Dragon Boat Team 23. Community Response Networks 24. United Way Thompson Nicola Cariboo 25. The Alzheimer’s Society 26. Centre for Seniors Information 27. Kamloops Adult Learner’s Society

Welcome to Our Family

A Community Where Health & Happiness are a Way of Life Suites starting at

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The Hamlets at Westsyde is a unique community designed for individuals and couples seeking quality assisted living and complex care for seniors and young adults. The distinctive design of The Hamlets promotes socialization and offers necessary support to help each and every person achieve his or her personal best. Our resident-centred care philosophy provides a focus on residents’ personal choice and dignity and creates a community where health and happiness are a way of life. At The Hamlets you can look forward to: • Healthy and tasty meals prepared on site which includes breakfast, lunch, dinner, and snacks throughout the day

• Amenities include a multi-media center, greenhouse, fireplace lounge, billiards/games room with carpet bowling, tuck shop, chapel, hair salon and fitness room. • Time to relax with family and friends and not have the worry of cleaning, cooking or home maintenance • Having support to “age in place”, including couples who are able to stay together at The Hamlets, even if their individual care needs change and are different • Our onsite Team Professionals include Registered Nurses, Physiotherapist, Rehabilitation Assistant, Dietician, Social Worker, Red Seal Chef and more

Where Health & Happiness are a Way of Life

ydyukwd  d   whh ud bk, uh, d, d dy. 3255 Overlander Drive Kamloops, BC V2B 0A5 u-d,ghu,fiug,bd/g For more information or to register: Phone : 250-579-9061 ukh,h,hdfi. www.thehamletsatwestsyde.com info@thehameltsatwestsyde.com ydddhvhwyg,kgh Call and book a tour and lunch is on us!

Seniors’ Symposium June 2015 | 21 g  ”, udg u wh  b  y gh  Th


So nice to come home to.

File photo

THANK YOU TO OUR SPONSORS:

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Easy to get to! At the corner of Halston and 12th Street on Kamloops North Shore


You do not have to move far to find luxury and support… RiverBend and Mayfair offer the perfect combination of community, security and optional support services specifically designed for seniors. Our luxury suites are designed for independent living with full kitchens and the convenience of in-suite laundry in every unit. • Private pet-friendly 1 and 2 bedroom suites allow you to lock-and-leave • Optional support services include meals, cleaning and laundry services – as much or as little as needed as your lifestyle changes. • Use of private dining room and guest suite for hosting visiting family and friends • Activity room, exercise area, computer room, library, games room workshop, activity coordinator, theatre room and community gardens — there’s always something to do!

Mayfair Ownership – Only 2 Units Left – Call Now! RiverBend & Mayfair Rentals from $1,400 / month Learn more about how you can make RiverBend Seniors Community your new home:

Call Jacquie at: 250-682-4378 Take a tour at both Mayfair & RiverBend: 755

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info@theriverbend.ca | www.theriverbend.ca Seniors’ Symposium June 2015 | 23


KAMLOOPS DENTURE AND IMPLANT CENTRE LTD. GARY SALLAWAY, DD DENTURIST

2 Locations to serve

Kamloops Better NORTH SHORE OFFICE

LIBRARY SQUARE #2–685 TRANQUILLE ROAD (250) 376-8045

DOWNTOWN OFFICE

903 BATTLE STREET (250) 372-8045 www.kamloopsdenture.ca 24 | Seniors’ Symposium June 2015

CONTINUING THE TRADITION OF 48 YEARS OF QUALITY SERVICE

Profile for The Connector

Seniors' Symposium Program 2015  

Seniors' Symposium Program 2015 in Kamloops, BC on June 12, 2015 at Coast Hotel & Conference Centre, 9 to 4 pm.

Seniors' Symposium Program 2015  

Seniors' Symposium Program 2015 in Kamloops, BC on June 12, 2015 at Coast Hotel & Conference Centre, 9 to 4 pm.

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