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Highlights

Why you cannot miss this event? Resiliency Forum Asia 2013

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IRD (Interactive Roundtable Discussions)on themed topics - a new format!

Businesses today operate in a volatile environment—from hurricanes, earthquakes and tsunamis to terrorism, cyber attacks and economic downturns, no one is spared! An organization is only as strong as its weakest link; businesses are beginning to realize resiliency is not an option, it’s a must.

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Smart organizations recover from disasters. Smarter organizations are able

International Experts lead the exchange!

to adapt – continuously adjusting to the challenges and threats that can permanently impair their organization. Which are you? Where will you stand in five years?

20Continuous

ECC International – through its learning solutions arm, Apex Global – is proud to present the Resiliency Forum Asia 2013, a first and

Learning Points (CLPs)

one-of-a-kind event to help businesses embed a culture and system of

at the end of the 2-day conference!

resiliency so that your organization can be ready right from the start!

PURPOSE Exchange

Enable

Excel

Standards & Best Practices

Tools & Technologies

DIMENSIONS

Case Studies

IRD TOPICS Supply Chain Continuity

Crisis & Communication Management

Facilities Management

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Risk Management

Information Security

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Emergency Management

Audit & Insurance


Who Should Attend?

Breakdown of Delegates

C-level Executives, VP’s, Directors, HOD’s and Managers responsible for the ff: • • • • • • • • • • • • • •

Business Continuity Disaster Recovery Emergency Planning & Response Crisis Management Risk Management IT/Corporate Security Internet Security & Information Security Infrastructure/Facility EHS Supply Chain Auditing/Compliance By Industry Human Resources Senior Management- 60% Corporate Affairs PR/Marketing

By Geography Philippines- 60% Southeast Asia- 30%

East Asia- 5% Others- 5%

C-Level - 30%

Middle Management 15% Other Executive level - 5%

Key Benefits of Attending LEARN

NETWORK AND EXCHANGE DEVELOP

MASTER

EXPLORE

GAIN

ACQUIRE

how to design and embed the resiliency framework into your organization’s people, processes and technologies with peers on relevant topics that are of high interest an effective business continuity management plan practical and realistic strategies to withstand any future threat or disaster the latest tools and technology to enhance your organization’s resiliency the knowledge and skills to maintain business operations under any condition CLP’s to advance your profession

This program is researched and designed for: • Essential Services (including utilities, banking, transport, healthcare and food services) • Enterprise and Business (including retailers, manufacturing, construction, education, food providers) • Non-profit, NGO’s a nd volunteer organizations • Emergency Services • National and Local Government / Councils • Solution Providers

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Interactive Roundtable Discussion Delegates are divided into groups of eight to ten Each group will visit every table for a 45-min. discussion Each table will be moderated by a subject expert and feature a different discussion topic After each 45-min. discussion, each group follows the directional arrow to the next IRD Keynote presentations and panels break-up the day

Discussion Leader Co-Discussion Leader Participant

IRD Rotation Topics

CRISIS & COMM

SUPPLY CHAIN

EMERGENCY MGMT

FACILITIES MGMT

Our IRD format will enable you to: Engage in peer-to-peer discussions on themed roundtables Interact with all delegates and speakers through roundtable rotations Get inside expert advice on nuts-and-bolts issues Learn hands-on by bringing case studies to the table

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RISK MGMT

INFORMATION SECURITY

AUDIT & INSURANCE


Key Speakers & Discussion Leaders Usec. Eduardo Del Rosario Administrator & Executive Director

Lynnda Nelson President

Dr. Alfredo Mahar Lagmay Executive Director, Project NOAH

Hon. Joey Salceda Governor Albay Province (PHILIPPINES)

Office of Civil Defense, National Disaster Risk Reduction and Management Council, NDRRMC (PHILIPPINES) “The Local Authority in Disaster Risk Reduction”

Department of Science and Technology, DoST

(PHILIPPINES)

“Leading Technology Platform in the Country for Disaster Mitigation!”

Gloria Steele Mission Director

United States Agency for International Development, USAID (PHILIPPINES)

Aslam Perwaiz Department Head

Disaster Management Systems, Asia Disaster Preparedness Center, ADPC (THAILAND) “The Regional Authority in Disaster Risk Reduction”

International Consortium for Organizational Resilience, ICOR (USA) “Leader in Organizational Resilience”

“Green Economist Governor of the Philippines”

Sujit Mohanty Regional Programme Officer

United Nations International Strategy for Disaster Reduction, (UNISDR) (THAILAND) “World’s Leading Report in Disaster Risk Reduction”

Nisar Ahmed Khan Manager, Business Continuity Management Kuwait Finance House (KUWAIT)

“Winner of BCI Middle East and Asia 2012 AWARDS” “Winner of BCI Middle East 2012 AWARDS”

Nathaniel Forbes Director

Victor Bai President

Asia Council, International Association of Emergency Managers (CHINA) “Distinguished Speaker on Risk Management”

Mark Keim M.D. Associate Director of Science(OEHE) Center of Disease Control and Prevention (USA)

“US Department of Health and Human Services Secretary’s Award for Distinguished Service”

Parul Soni Executive Director & Practice Leader Development Advisory Services Ernst & Young (INDIA)

Raj Kumar Kunhiraman Manager

Training & Skills Development, International Multilateral Partnerships Against Cyber Threats (IMPACT)

(MALAYSIA)

“The Largest Global Cybersecurity Alliance”

Tony Ahn Chief Digital Architect Tony Ahn & Co. (PHILIPPINES)

“Most Highly Sought After Reputation Management Consultant”

Forbes Calamity Prevention Pte. Ltd (SINGAPORE) “Expert and Entertaining Trainer and Speaker on Business Continuity”

Kuldip Nar Managing Director Asia, AidMatrix (INDIA)

“World-Class Leader in Supply Chain Management Technologies”

Wynnford Medrano Head of Procurement

Property Management and Alternate Business Continuity Manager, AXA (PHILIPPINES) “Member of Business Continuity Managers Association in the Philippines (BCMAP)”

Henry Ee Asia Regional Director

Business Continuity Institute Asia (SINGAPORE) “Asia’s Leading Institute for Business Continuity”

Patrick Mcilwee Director, Resilience

Legislation & Enforcement, Syndicus Information Security LLP (UNITED KINGDOM) “Most Sought-after Speaker in Disaster Management and Business Continuity

Kathlyn Kissy Sumaylo Disaster Risk Reduction and Climate Change Adaptation Programme Specialist (PHILIPPINES)

Ron Chua Director, Risk Management Banyan Tree Hotels & Resorts

(SINGAPORE)

“Devex 40 Under 40 International Development Leaders”

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Key Speakers & Discussion Leaders Marco Carlos Head, Saftey and Environment Manila Electric Co., (PHILIPPINES)

Myra Ocampo Deputy Head of Operations

Fort Bonifacio Development Corporation

“Company of the Year 1st Runner Up” -2012 Quill Awards

(PHILIPPINES)

“The Only Flood-Free City in the Country!”

Sponsors ASSOCIATE EXHIBITOR

Partners Co- Organized by

Media Partners

Supporting Partners

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Conference At A Glance Day 1- Wednesday - 28 August 2013 Pre-Conference Workshop WORKSHOP A – 8:30am-5:30pm How Your Profession contributes to Organizational Resilience About the Workshop: The Master Class is a day-long tabletop exercise interspersed with explanations, case studies and presentations. During the class, you will be a member of a planning team responding to an emergency that will unfold in five (5) stages – situational awareness, risk assessment, impact analysis, stakeholder perception and issues analysis. You will have to think quickly; no segment of the course will last longer than thirty (30) minutes. Before and after each stage, instructions, case studies and answers to questions will be provided.

• Understand the convergence of BCM, CM, EM& RM professions to achieve ‘resiliency’ • Identify four techniques of risk managers: Tolerate, Terminate, Transfer, Treat • Develop a framework of the ‘needs’ and ‘gaps’; The needs assessment checklist • Recognize threats, vulnerability and risk reduction for prioritizing projects agency wide and at particular facilities

This workshop is designed to prepare risk managers, contingency planners and disaster management executives for response to any disaster and threats and leveraging your organizations disaster and risk programs. About the Course Facilitator: Nathaniel Forbes is the Director of Forbes Calamity Prevention Pte Ltd. He is professionally certified as an MBCI by the British Business Continuity Institute and as a CBCP by the American DRII. He was the first President of the Asia Council of International Association of Emergency Managers (IAEM) until 2011 and was also President of the Business Continuity Group, a chapter of the Singapore Computer Society, from 1999 to 2001. He is a sought-after consultant, trainer and speaker in many areas such as business continuity management (BCM), emergency management (EM) and crisis management (CM) to multinational companies with offices in Asia and Europe.

WORKSHOP B – 8:30am-5:30pm BCM AUDITING - Guidelines and Good Practices About the Workshop: Attend this full day workshop and learn how to align your BCM program to the requirements of ISO 22301. Gain an understanding of the key practices of a business continuity program for organizations of all sizes and the essential elements of the following standards: •ISO 22301 •ISO 22313 •ISO 19011 •ISO 17022 The workshop reviews the following topics: Part 1: Requirements for a Business Continuity Management System Part 2: Developing Strategies to Mitigate Risk & Continue Operations Part 3: BCM Program Implementation Part 4: Developing a BCM Culture Part 5: Program Maintenance & Improvement Part 6: The Role of the Auditor and Understanding the Audit Process About the Course Facilitator: Lynnda Nelson is the President of the Board of The International Consortium for Organizational Resilience, a non-profit 501c3 education and credentialing organization in the disciplines that support resilience. Lynnda manages ICOR’s education program and serves on WG 4 of the TC for the development of the ISO 223 series of standards. As a member of WG 4 on the ISO 223 Societal Security Series of Standards, Lynnda is an expert on international standards for business continuity and emergency management systems. Lynnda holds a Bachelor’s degree from Northeastern Illinois University and a Master’s degree from the University of Illinois.

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Conference At A Glance Day 1- Wednesday - 28 August 2013 Pre-Conference Workshop Day 2- Thursday, 29 August 2013 7:30

Registration

8:30

Opening Address by Chairperson

8:45

Welcome & Keynote Speech

9:00

Plenary 1 - Panel Discussion: Organizational Resilience: How to survive and thrive in the face of adversity

10:15

Technology Spotlight

10:30

Morning Refreshments

11:00 11:45

Plenary 2 - Case Study: Making the connection between IT and reputational risk Plenary 3: Hardening a city’s lifelines to become disasterresilient

12:30

Networking Luncheon

2:00

Interactive Roundtable Discussion 1

2:45

Interactive Roundtable Discussion 2

3:30

Afternoon Refreshments

4:00

Interactive Roundtable Discussion 3

4:45

Interactive Roundtable Discussion 4

5:30

END OF DAY 1

SUPPLY CHAIN CONTINUITY

Failure of a supplier to deliver goods and services has potential to seriously damage the productivity, financial performance and reputation of a company. Be able to identify supply chain risks and their impact on supply chain to come up with a strategic contingency plan that will ensure operations during disaster.

CRISIS AND COMMUNICATION MANAGEMENT Knowing that crisis is no longer a question of “if” but a question of “when” organizations must invest more in creating a holistic communication plan to ensure operations and safety of employees during incidents. Understand the different crisis communication activities that should be undertaken in the different stages of a crisis and utilize social media strategy during crises.

RISK MANAGEMENT Organizations are exposed to a variety of risks that if not managed well may result to a loss of revenue, customers and confidence of stakeholders. Be aware of the different risks and how resiliency can be achieved through proper risk assessment, contingency planning, systems security, crisis and incident management and recovery planning.

EMERGENCY MANAGEMENT Ongoing impacts of a disaster or emergency event and the resources and efforts needed to truly recover are rarely given such attention or are fully appreciated. Traditional emergency programs have focused on preparedness and response. Gain a better understanding of how organizations were able to demonstrate a recovery plan that allowed them to continue operations in the event of an emergency.

DAY 3 – Friday, 30 August 2013 8:30 9:00 9:45

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FACILITIES MANAGEMENT

Networking Reception Plenary 1 - Project Noah: A scientific approach to disaster prevention and response Plenary 2 - Best practices in emergency response and crisis management for future resiliency

10:30

Morning Refreshments

11:00

Plenary 3 - Case Study: GAR13: Highlighting the risk ‘blind spot’ in the private sector

11:45

Interactive Roundtable Discussion 5

12:30

Networking Luncheon

2:00

Interactive Roundtable Discussion 6

2:45

Interactive Roundtable Discussion 7

3:30

Afternoon Refreshments

4:00

Plenary 4 - Panel Discussion: Public-Private Partnerships in disaster risk reduction for greater resilience

5:15

Technology Spotlight

5:30

END OF DAY 2

Facilities management is often sidelined during the initial business continuity and disaster recovery planning. Whilst many business continuity plans offer a brick and mortar solution in the form of disaster recovery centers, acknowledging the problem of staff relocation should be at the forefront of any business continuity exercise. Learn how to include office space, office facilities, staff welfare and transport in your contingency plan.

INFORMATION SECURITY The Information Security Forum (ISF) predicted the top 5 security threats businesses will face in 2013 – from cybersecurity, supply chain security, big data, data security in the cloud and mobile devices in the workplace. If businesses want to stay ahead from these unforeseen, high-impact events resilience-based approaches to mitigating risk need to be at the forefront of risk management and business continuity planning teams.

AUDIT AND INSURANCE Events such as the Eyjafjallajökull eruption, Hurricane Sandy, the Thai floods and tsunami in Japan raised issues such as the scope of the cover provided and the burden of proof required to establish losses. Verifying the amount of coverage sufficient to cover an organization’s needs becomes a very laborious and complex process. Develop an all-risks approach to perform a comprehensive audit and determine sufficient coverage.

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Conference At A Glance Day 1- Wednesday - 28 August 2013 Pre-Conference Workshop Day 2- Thursday, 29 August 2013 7:30 8:30

Registration Opening Address by Chairperson

8:45

HON. JOEY SALCEDA , Governor, Albay Province (PHILIPPINES)

9:00

10:15 10:30 11:00

11:45

Welcome & Keynote Speech

Plenary 1 - Panel Discussion: Organizational Resilience: How to survive and thrive in the face of adversity The concept of resilience has become increasingly popular as organizations are beginning to realize that a one-size-fits-all approach is not the only solution to manage uncertainty. • Learn how to design resilience into your management of people, places, process and technology using the Resiliency Framework • Be able to assess your organization’s resiliency and make informed decisions and strategies on how to allocate resources • Understand the crucial steps in implementing the ISO22301 to complement your business goals Speakers: LYNNDA NELSON, President, International Consortium for Organizational Resilience, ICOR (USA) NISAR KHAN, Head of Business Continuity, Kuwait International Bank, (KUWAIT) HENRY EE, Asia Regional Director, Business Continuity Institute Asia, BCI Asia (SINGAPORE)

Technology Spotlight Morning Refreshment Plenary 2 – Case Study: Making the connection between IT and reputational risk

IBM conducted the 2013 Global Reputational Risk and IT study linking business continuity and disaster recovery to reputational risk with more than 600 executives in 23 industries across the globe as participants. • Learn the 6 Steps you can take to protect brand value with security and business resiliency • Find out how you can rate your company’s ability to protect its reputation in comparison to companies with “excellent” reputations • Explore industry perspectives for reputational risk in the banking, insurance and utilities industries

Plenary 3: Hardening a city’s lifelines to become disaster-resilient

Amidst heavy flooding in the Philippines, only one city remains flood-free. The Bonifacio Global City (BGC) has developed an anti-flooding technology to mitigate heavy rains and floods in the country. The aim of this session is to discuss disaster risk mitigation strategies through disaster-resilient critical infrastructure as well as encourage developers to replicate the same technology in other cities that are flood-prone. Speaker: MYRA OCAMPO, Deputy Head of Operations, Fort Bonifacio Development Corporation, FBDC (PHILIPPINES)

12:30

Networking Luncheon

2:00

Interactive Roundtable Discussions

5:30

END OF DAY 2

Day 3- Friday, 30 August 2013 8:30 9:00

Networking Reception Plenary 1: Project Noah: A scientific approach to disaster prevention and response

The Nationwide Operational Assessment of Hazards (NOAH), commonly known as ‘Project Noah’ is a program undertaken by the Department of Science and Technology (DOST) to put in place a pro-active approach to disaster prevention and mitigation. The aim of this session is to tackle how ‘Project Noah’, through partnership with the academe and other stakeholders, has mitigated the impacts of natural hazards by leveraging advanced technology, systems and tools. Speaker: DR. ALFREDO MAHAR LAGMAY, Executive Director, Project Noah, Department of Science and Technology, DOST (PHILIPPINES)

9:45

Plenary 2: Best practices in emergency response and crisis management for future resiliency

It is critically important for your emergency management to be reliable and dependable. The aim of this session is to highlight industry best practices in increasing the resiliency of your emergency management plan. • Learn how to integrate a social media strategy during crises • Designing and Testing your Emergency Management Plans to become robust • Integrating systems and tools Speaker: NATHANIEL FORBES, Forbes Calamity Prevention Pte. Ltd. (SINGAPORE)

10:30

Morning Refreshment

11:00

Plenary 3: Case Study: GAR13: Highlighting the risk ‘blind spot’ in the private sector

The United Nations Office for Disaster Risk Reduction (UNISDR) will be launching the new edition of the Global Assessment Report on Disaster Risk Reduction (GAR13) with a focus on risk as a major blind spot for the private sector. Whether you are a MNC, medium enterprise or SME, the findings of this report will help your organization integrate disaster risk reduction into business planning and encourage investment in critical infrastructure in years to come. Speaker: SUJIT MOHANTY, Regional Programme Officer, United Nations International Strategy for Disaster Reducition, UNISDR (THAILAND)

11:45

Interactive Roundtable Discussions

12:00 2:00

Networking Luncheon Interactive Roundtable Discussions Plenary 4: Panel Discussion: Public-Private Partnerships in disaster risk reduction for greater resilience

3:30

The cost of natural disasters poses a significant economic challenge and new risk for vulnerable populations. New approaches and investments aimed at building resilience towards natural disasters are needed by both public and private to help stem future losses. • Learn new frameworks and models for cooperation towards resiliency • Develop concrete actions for catalyzing innovative public-private partnerships in disaster risk reduction Moderator: KATHLYN KISSY SUMAYLO, Disaster Risk Reduction and Climate Change Adaptation Programme Specialist (PHILIPPINES) Speakers: GLORIA STEELE, Mission Director, United States Agency for International Development, USAID (PHILIPPINES) Usec. EDUARDO DEL ROSARIO, Administrator & Executive Director, Office of Civil Defense, National Disaster Risk Reduction and Management Council, NDRRMC (PHILIPPINES)

5:15

Technology Spotlight

5:30

END OF DAY 3

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Complete this registration form and email it to info@resiliencyforumasia.com

If you have not received an acknowledgement before the Conference please email us to confirm we have received your registration.

FEES STRUCTURE

Please highlight the registration type applicable to you

REGISTRATION TYPE

EARLY BIRD *

STANDARD*

NGO & ACADEME*

Pre-Conference Workshop only

$ 448.00 USD

18,368.00 PHP

$ 560.00 USD

22,960.00 PHP

$ 336.00 USD

13,760.00 PHP

Two-Day Conference only

$ 504.00 USD

20,664.00 PHP

$ 672.00 USD

27,552.00 PHP

$ 392.00 USD

16,072.00 PHP

Two-Day Conference + Workshop

$ 728.00 USD

29,848.00 PHP

$ 840.00 USD

34,440.00 PHP

$ 560.00 USD

22,960.00 PHP

*All fees are INCLUSIVE of 12% VAT and transaction fees are to be covered by the delegate. 15% Discount for group registration (3 or more). Exchange rate used for local billing is USD1 = PhP41.

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Non-Vegetarian Vegetarian Diabetic Others, pls. specify:

Non-Vegetarian Vegetarian Diabetic Others, pls. specify:

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Email Address All payments should be made before the event to guarantee seat or to avail any discount TERMS AND CONDITIONS

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Contact C IInformation Philippines, Manila 5/F A & V Crystal Tower 105 Esteban Street., Legaspi Village Makati City, Philippines

ECCI CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY: All fees are subject to prevailing taxes. ECC International Corporation (ECCI) reserves the right to make any amendments in its conference venue, scheduled dates, or to cancel the conference due to unforeseen circumstances without any prior notice but all measures will be taken to reach the delegates/ sponsors. ECCI shall assume no liability whatsoever in the event a program is cancelled, rescheduled or postponed due to fortuitous event, Act of God, unforeseen occurrence not limited to: war, fire, labor strike, extreme weather or other emergency conditions. Please note that while speaker and topic were confirmed at the time of publishing, circumstances beyond the control of the organizer may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, ECCI reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. In the event that ECCI postpones the conference for any reason and the delegate is unable to attend on the rescheduled date, the delegate’s registration can be waived off. Cancellation of program registration should be received in writing not less than eight (8) working days prior to the commencement of the program. Registered delegate will receive 90% credit to the next scheduled conference or attend any ECCI programs with equivalent monetary value. The credit must be utilized within one (1) year from the date of its issuance. Cancellation request done in less than eight (8) working days prior to the commencement of the program is not entitled for credit and the paid amount is forfeited in favor of ECC International. DISCOUNTS: Any discount (Early Bird; Group & any other special discount) offered by Apex Global can be availed if the payment is made on or before the specified promotion dates only. Payments made after the scheduled conference date will not be eligible to avail any discounts offered previously. PAYMENT TERMS: Following completion and return of the form, full payment is required within 5 business days from the receipt of invoice. PLEASE NOTE: A receipt will be issued upon payment reception. Due to limited conference space, we advise early participation registration to avoid disappointment. We reserve the right to refuse admission if payment is not received on time. DATA PROTECTION: Personal Data is gathered in accordance with the E-commerce Act 2000.

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