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disp@tch edition 33 National news       

Over 500 staff and volunteers attend brand roadshows Victim Support's seven day service Victims of crime wanted to curate national arts exhibition Victims and witnesses with mental health problems needed IS strategy project Call for contributors to new documentary 'My life' Information for Witness Service managers: Criminal Justice Act 2003, implementation of sections 34 and 51 Diversity news

 Awareness days/diversity events 2010 Regional news  Help for young victims in Great Yarmouth, Norfolk  Quiz evening in County Durham Regional events  Pub managers take to the skies for crime victims

National news

Over 500 staff and volunteers attend brand roadshows Brand roadshows took place in London, Bristol, Birmingham and Manchester over the last couple of weeks with over 500 staff and volunteers attending. The events gave attendees the chance to find out more ahead of the launch of the new VS brand and logo on May 24. Each session included an interactive activity and a Q&A session where staff and volunteers were able to put forward any concerns or suggestions to the panel. Those who attended also left with a number of resources to help them spread the word about our new brand and identity - including a brand booklet and a new brand film on USB memory sticks. A set of Q&A's from the panel discussions at the roadshows will be published on the extranet next week. In the meantime, if you need more brand books or USB sticks that have all the roadshow materials on, please email your name, office contact details and requirements to yourfeedback@victimsupport.org.uk The presentation materials from the brand roadshows are available here. New branding - next steps


The brand will be rolled out in a phased way across Victim Support so don't worry that all material needs to change from day one. The website will change for 24 May and a new, interim standard letterhead will be available to all offices (with instructions for where and how to overprint your local office details). New badges and display stands are also in the pipeline. Over the summer you will see the extranet change and new publications produced in our new brand. New merchandising will become available along with new standard internal document and PowerPoint templates. Look out for more information in disp@tch, national brief and Support Network about the brand rollout. Top

Victim Support's seven day service Our new seven day service started over the weekend of 24-25 April as part of the development of the National Victims' Service. So far this seems to have been a great success. Over that first weekend, 32 offices across England and Wales opened on Saturday and Sunday. We made a total of 1,290 calls as a result of referrals and successfully reached 566 victims. Staff also had the opportunity to catch up on other work. Karen Froggatt, Regional Manager for the North East said: "It went well with very few problems. Most people welcomed our call and we were surprised by the high number of people we were able to contact. The teams were particularly pleased to come in to work on Monday knowing that they would not have the usual backlog of work that builds up over the weekend." Because this is a new way of working, we're monitoring things closely so we can learn from the outset and use this to improve the service. We are now focusing on getting police referrals in from all forces, enabling all locations to identify and contact high-needs victims effectively and updating our contact directories to make sure we know what other services are available at the weekend. Overall, the pilot has got off to a great start. We'd like to thank everyone who worked on our opening weekend, and all those who have agreed to work during the three month pilot. Top

Victims of crime wanted to curate national arts exhibition We are looking for a dozen people seriously affected by crime for a ground-breaking collaboration between Victim Support, the Koestler Trust and the Royal Festival Hall. The project is to curate Britain's annual national exhibition of art by offenders. The Koestler Trust is a long-established charity that encourages positive achievement by offenders by awarding, exhibiting and selling their artworks. The Koestler awards have been running for 48 years. They attract 6,000 entries in 52 artforms from prisons and probation services across the UK. A selection of the entries is showcased to the public at the annual Koestler exhibition. This runs for six weeks at the Royal Festival Hall in London's Southbank Centre (28 September - 14 November 2010). It attracts widespread media coverage and 14,000 visitors. But what does the creative expression of offenders have to say to victims of crime? How does it feel for victims to see prison art displayed in a world-famous arts venue?


To explore these issues, the Koestler Trust is inviting a group of victims of crime to take control of the exhibition this year. The aim is for the group to be recruited by Victim Support and include a representative range of our service-users. How to get involved Victims we've supported do not need any previous arts experience to be involved. Over the threeweek project in July and August, they will be trained in how to curate an art exhibition. There will be gallery visits and input from arts professionals. As a group they will then select around 150 exhibits from the hundreds of awards entries in the Koestler Trust's base near Wormwood Scrubs Prison, West London. The group will plan and design the displays at the Royal Festival Hall, write comments to be shown alongside the art, take part in a film of the process, and be special guests at the opening festival on 28 September. Those victims who enjoy the experience can do more - helping the physical build of the displays, leading tours of the exhibition for the public, giving talks and speaking to the media. Training and guidance will be given for everything. This is a unique opportunity to learn and take the lead in a prestigious arts initiative. Most importantly it is a chance to generate personal and national debate about crime and creativity. Can the arts help lead to a better future for both offenders and their victims? If you know of a victim of crime who would like to get involved please email 'yourfeedback@victimsupport.org.uk' by 28 May. If you have any specific questions about the initiative you can contact Paul Fawcett at the National Centre. Two information sessions for anyone interested in getting involved are also taking place on Thursday 3 June 2010 from 5pm to 7pm and on Friday 4 June 2010 from 10am to noon. Both sessions take place on the Spirit Level at the Royal Festival Hall on London's South Bank. Top

Victims and witnesses with mental health problems needed Victim Support is helping mental health charity Mind with a project to improve the chances of people with mental health problems getting justice. Mind would like to hear from victims and witnesses of crime who have experienced mental distress and have been through the court process or tried to get a case prosecuted. Their experience of the criminal justice system will be really valuable in helping to shape the project. To find out more read the press release on the Victim Support website. Top

IS strategy project Following improvements to the security and stability of the CMS system in March 2010, the IS team have started a second phase of work which involves a major strategic review of how we use technology within Victim Support.


The IS strategy project will have five work streams: 1. 2. 3. 4. 5.

The IS strategic review IS audit and encryption project Data management Creation of IS (and specifically CMS) training and security capability Review of our existing arrangements with third parties for the hosting of IT servers.

The IS strategy project will work extensively with the National Victims' Service programme to make sure that we develop technological solutions for our new services and improve the efficiency of existing services. To help us undertake this project we have hired technology consulting firm SAIC who will work with our IS department and other technology support staff. We are also involving existing and potential new users of technology across the organisation to help with the project. At the same time Greg Baker, Head of IS, has been looking for a new challenge within Victim Support. Greg has successfully managed the IS team through very difficult times so I am delighted that he has agreed to take on responsibility for data management and security within Victim Support. As a result we have just appointed an interim Head of IS, Ray Cross, to take over Greg's current responsibilities. Top

Assembly elections - results We have some new Assembly members from 19 May as a result of the annual Assembly elections:      

Wales - John Bellis (re-elected) & Veronica Simpson Yorkshire & Humber - Bernard Solly North East - Bob Rutherford North West - John Shufflebottom East Midlands - Anthony Blackett (re-elected) & Jane Burns South West - Alison Smith

Many thanks to everyone who stood for nomination or took part in the election process. Top

Call for contributors to new documentary 'My life' True Vision, the BAFTA award-winning production company behind BBC documentaries 'Eyes of a Child' and 'Evicted' are making a new documentary called 'My life' which will follow the lives of six children living in very low income households throughout the UK. True Vision are keen to speak to Victim Support staff and volunteers who work with low income families or in socially deprived areas and are willing to share their thoughts about common issues affecting these families which will contribute to the film. They are also looking for children to


participate in the film aged 8-12 yrs, willing to talk about their lives, homes and family over three months during June, July and August 2010. If you think you know a family who would like to put themselves forward please put them in touch with Ally Roberts at True Vision Productions on t: 020 8742 7852, m: 07967 492066 or email ally@truevisiontv.com by Friday 28 May, 2010. Top

Information for Witness Service managers: Criminal Justice Act 2003, implementation of sections 34 and 51 The Ministry of Justice has recently issued a circular with guidance on section 51 (live links in criminal proceedings) and section 34 (notification of intention to call defence witnesses) of the Criminal Justice Act 2003. Section 34 of the 2003 Act inserts a new section 6C into the Criminal Procedure and Investigations Act 1996. It requires the accused to give the prosecutor and the court advance details of any witnesses he or she intends to call at the trial. The new disclosure requirement will be mandatory in both the Crown Court and the magistrates' court. Section 51, and associated provisions of the Criminal Justice Act 2003, enable the court to allow witnesses (other than the defendant) to give evidence by a live link from any suitable facility (it is not limited to those in a court building) if the court is satisfied that it is 'in the interests of the efficient and effective administration of justice' and where the necessary facilities are already available. Click here to view the circular. Top

Diversity news Awareness days/diversity events 2010        

International day against homophobia - 17 May World day for cultural diversity - 21 May Gypsy, Romany Traveller month - June Refugee week - 14-20 June Deafblind awareness week - 21-27 June Learning disabilities week - 15-21 June Disability awareness day - 11 July International youth day - 12 August

If you would like a list of all the awareness days and events for the year contact natasha.broomfieldreid@victimsupport.org.uk.


Upcoming religious festivals:  Ascension Day (Christian ) - 16 May  Shavuot (1st day) (Jewish ) - 19 May  Pentecost - Whitsun (Christian ) - 23 May  Declaration of the Bab (Bahai ) - 23 May  Birthday of Guru Amar Das (Sikh ) - 23 May  Wesak or Buddha day (Buddhist ) - 27 May  Ascension of Baha'u'llah (Bahai ) - 29 May  Trinity Sunday (Christian ) - 30 May  All Saints' Day (Orthodox) (Christian ) - 30 May For more information on religion and faiths, click here. Top

Regional news Help for young victims in Great Yarmouth, Norfolk The Young Person's Zone is the centrepiece of the new Victim Support centre in Great Yarmouth where any victim of crime can get practical help, emotional support or information. The zone is a supportive place and is home to a pioneering project which uses music and drama workshops to help young crime victims rebuild self esteem and confidence. The project includes a two day workshop where young people create their own script and soundtrack for a film and then shoot it. Topics relate to real experiences and have included bullying, loss, friendship changes and growing up. To find out more read the press release on the Victim Support website. Top

Quiz evening in County Durham Staff and volunteers from Victim Support in County Durham got together at Hurworth Grange in Darlington on Friday 17 April for a charity quiz evening. Everyone had great fun taking part in a picture and general knowledge quiz, stand up bingo and a raffle. £119 was raised and prizes were kindly donated by volunteer Norah Crooks and staff members Lynda Todd and Sherry Fothergill. Top

Regional events Pub managers take to the skies for crime victims Mike Mitchell and Charlotte Smith of the Two Brewers pub in Clapham will be sky diving for Victim Support on 12 May and then re-living their exploits on the big screen as part of a fundraising night at the pub on 23 May. The pair have organised this fundraising event to raise £4,000 for Victim Support


and the night will also feature live cabaret and a raffle with great prizes including dinner and drinks for two at a new lounge bar in Wimbledon Village. People can show their support by sponsoring Mike and Charlotte's sky dive at their JustGiving page. Top

Reminder for articles next disp@tch Friday 28 May, copy deadline Thursday 27 May @ 12noon, send to dispatcheditor@victimsupport.org.uk disp@tch note: please be aware that Victim Support has no control over the content of external websites and links are provided purely for information purposes.

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