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HUGS Anti-cyberbullying Support Network MFA Thesis Project

Selina Ping-Hsuan Wu


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“ Unless and until our society recognizes cyberbullying for what it is, the suffering of thousands of silent victims will continue.” —Anna Maria Chavez

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Anti-cyberbullying Support Network


Book design copyright Š 2018 by Selina Ping-Hsuan Wu. All rights reserved. Selina Ping-Hsuan Wu salinwu@gmail.com No portion of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photo-copying, recording, or otherwise without the express written permission of the publisher.


Table of Contents

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Introduction

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Research

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Strategy


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Design Process

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Development

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Conclusion


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Introduction


Background

As technology advances, cyberbullying is getting worse in the middle and high school.

Bullying used to only happen at school. However, as technology advances, this problem is getting worse because people get cyberbullied on social media. They may receive hate comments and harassment long after the school day has ended. According to the Cyberbullying Research Center, approximately 34% of students have experienced cyberbullying in their lifetime (17% within the last 30 days). Notably, nearly two-thirds (64%) of the students who suffered cyberbullying stated that it affected their ability to learn and feel safe at school.

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Problem

Cyberbullying is a growing problem because in-creasing numbers of kids are using and have completely embraced online interactivity. A remarkable 95% of teens in the U.S. are online, and the vast majority access the internet on their mobile device. They do so for school work, to keep in touch with their friends, to play games, to learn about celebrities, to share their creations, or for many other reasons. Because online communication tools have become such a tremendous part of their lives, it is not surprising that some youth have decided to use the technology to be malicious or menacing toward others. The fact that teens are constantly connected to technology means they are susceptible to victimization (and able to act on mean impulses toward others) around the clock. And because some adults have been slow to respond to cyberbullying, many feel that there are little to no consequences for their actions. Many even feel that there is little chance of detection and identification, let alone sanction.

According to the Cyberbullying Research Center, approximately 18% of middle and high school students in the US report experiencing cyberbullying in their lifetimes. It has long know that there is significant overlap between school and online bullying. 83% of the students who had been cyberbullied recently (in the last 30 days), had also been bullied at school recently. Similarly, 69% of the students who admitted to bullying others at school also bullied others online. Since social media become the most important things for teenagers, we need to take cyberbullying more seriously.

Cyberbullying crosses all geographical boundaries. Online connectivity across a broad variety of devices has opened up the whole world to users, and for the most part this has been a good thing. Nevertheless, some kids feel free to post or send whatever they want while online with-out considering how that content can cause harm.

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Solution

HUGS Anti-cyberbullying Support Network aims to help teenage students, and their parents and educators deal with cyberbullying.

People are unaware about what cyberbullying would cause and change a person’s life. Base on my research, HUGS Anti-cyberbullying Support Network aims to help teenage students, and their parents and educators deal with cyberbullying. We provide an informational website, anti-cyberbullying workshops for adults, and the HUGS app for teenage students to report of instances of cyberbullying.

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Research

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Research Process

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Connection Mappping

Generate ideas from different aspects.

I draw a map with six categories: environment, economic, political, cultural, personal, and relationship(wildcard). Base on my topic, each category should be divergent several indivisible elements. At the end these elements has to be connected with each other. After drawing a map, I choose 3 words from each category to create total 18 cards. Each card has one word with an image.

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Discuss Event

The event is about discussing with people who are interested in my thesis topic. We started with having dinner together and knowing each other. After that, I asked some questions related with my thesis topic and had a conversation together.

Every participant had a name badge, booklet and raffle ticket to knowing each other and understand the event topic quickly.

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Questions 1 How long do you use your smart phone a day? What do you use it for? 2 Have you ever suffer from the Internet addiction? What makes you so into it? 3 How many social media account do you have? Are you often posting and commenting on it? 4 Have you ever bullied/cyberbullyied by classmates during middle or high school? What do you think the difference between these two? 5 Do you think cyberbullying is worse than bullying? 6 According to the research, cyberbullying is more common with girls. What do you think? 7 Is social media good or bad? 8 Is cyberbullying related with gender? 9 How to educate students/kids to stop cyberbullying? 10 What will happen if you get cyberbullied?/ What happened when you get cyberbullied? 11 Is cyberbullying related with economy? 12 What are some causes of social problems among teenagers? 13 How to stop cyberbullying? Why we should stop cyberbullying? 14 How to let teenagers know their words or action are too over online? 15 Is cyberbullying the same issue as Internet addiction?

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Quotes from event participates

Insights

“Bullying is a way to release stress. It’s fun to see others reflections. If people be bullied won’t fight back, I will keep bullying them.”

Here is an opinion from a real bully. Here is a sign: victims need to stand out for themselves. If victims choose not to speak or search for help, no one will know.

“When I was a freshman in the college, two of my classmates bullied my friend. They broke into his dorm room and sat on his body. Bully was strong and heavy. I have to ignore their behavior, or I might be the next victim.”

Some people afraid they will become next victims. Therefore they have to bully others with bullier. It’s important for victims or introvert unite together. At least, education of cyberbullying in middle/high school is necessary.

“What is cyberbullying? That means a lot of people bullying a person online right? Could it be a person cyberbullying several people at once?

Obviously people still unfamiliar with cyberbullying. It is possible a person has several social media accounts and use several identity to cyberbully others.

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“My brother is a member of a wellknown band in Taiwan. He broke up with his girlfriend months ago; then some folks posted unkind comments on his Facebook page. My brother felt annoying of those strangers and their comments.”

Some people may suffer from cyberbullying, but they may not know that is cyberbullying. They regard cyberbullying as one of the many daily troubles.

“If you get cyberbullied, just stop surfing the Internet. Teens have to go to school five days a week, and it’s hard to escape from the school bully. Therefore I think bullying is more horrified then cyberbullying.”

From this event, I realize some people don’t think cyberbullying is an urgent problem. They believe Internet things are not real, and easy to escape from it. It is hard for some people to imagine how cyberbullying severe could be and some girls killed by cyberbullying.

“Once a bully starts cyberbullying a victim on social media, others are like copycats and feel they have to do the same things.”

Conformity is the act of matching attitudes, beliefs, and behaviors to group norms. Humans are living in groups. Some people are afraid out of the group. Therefore they become bully to protect themselves from getting hurt.

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Quotes from event participates

Insights

“Cyberbullying often happens on celebrities or political figures. Donald Trump always says he has been cyberbullied, but maybe he doesn’t think that way. He probably feels good and thinks folks just envy at him.”

I never thought about it before. What if people ignore everything says about he or she online? Is that possible to ignore all comments and fight back? How to reverse the situation from disadvantage to advantage?

“Bullying is different between boy and girl. Boys are direct and like to face to face talk with each other. What girls do is pushing others out and giving victims a silent treatment.”

When I did my research, I found out the way of bullying could be different with different gender. Now what I found matching the real situation.

“People who always been bullied in middle/high school have some disagreeable personality. They may be weirdo, having body odor, short and looks easy to be bullied.”

Victims of bullying or cyberbullying may have some special personality. If we can find the specific group of teenagers, maybe we can help those victims or who is going to become victims escape from cyberbullying.

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Survey

Voice from high school students

Questions During 2017 winter vacation, I went back to Taiwan and designed a survey for teenage students in order to understand how teenagers thinking about cyberbullying. I went back to my high school and spared the paper survey� the exploration of cyberbullying and youth behavior.� At the end, I received around 125 survey from 14-17 years old students.

1 How much do you know cyberbullying? Could you describe a little bit? 2 Bullying or Cyberbullying, which one do you think more dangerous for teenage students? Why? 3 Most often used social media/website services? (Click all that apply) Facebook/Instagram/Twitter/Plurk/Webo/Wechat/ Line/Ptt/Dcard/Meteor/Btalk/Others 4 Most commonly used equipment for surfing the internet. Laptop/Smart Phone/ipod/Others 5 Do you think cyberbullying related to social media? Why? 6 Currently, is social media important to you? Why? 7 Have you ever suffer from cyberbullying? If yes, could you simply describe the situation during that time? 8 If you suffer from cyberbullying, who will you call for help? Friends/Siblings/Teacher/Relative/Parents/Police/ Lover/Others 9 If you eyewitness the cyberbullying, would you stand up to support victims? Why? 10 How to deal with cyberbullying among teenagers?

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Insights 01

Teenagers take social media seriously. However, they don’t have idea that results cyberbullying caused is more danger than physical bullying.

According to one of my survey questions: Bullying and Cyberbullying, which one do you think more serious for teenagers? Why? The result shows teenage females believe bullying is 13.72% more serious then cyberbullying. There are several reasons teenage girls think bully is more serious than cyberbullying. Such as stop using social media, or bullying is more real in the daily life, etc.

Is socail media important to you? (Respondents 111 of 130)

N

60.32 %

N

Y

High school males

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70.83 %

Y

High school females

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Interview

Voice from students, teen, and parents

To conduct enough first-hand information, I interviewed seven people in two weeks. The first week I talked three people. They are Laura, Andy, and Jack. All of them are between late 20 and early 30, AAU students. The second week I interviewed four people. This time my interviewee including teenager and workers. Zoe and Jeff are father and daughter. Jin is a computer programmer, and David is a student from Berkeley. After the first interview, I refined my interview guide to approaching my topic more specifically. Although my target audience is teenage, I still interview people from different ages to get more perspective. Since my topic is same as my thesis topic, a lot of info I already know, but others still not familiar with it. Also, I gathered something new insights during the interview from different age groups. Overall, the problem of cyberbullying does not only exist but also become more severe since technology advice. Raising the awareness of cyberbullying better start with educating in the school that’s almost, all my interviewees agree with it.

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Questions 1 What’s your name? 2 How old are you? 3 On average, how many hours per day do you spend on the Internet? 4 What do you like doing most online? (doing research/news/checking email/ writing blog/social media(which)shopping/watching video/gaming) 5 What are the most commonly used social media? 6 How much do you know about cyberbullying? Cyberbullying is bullying that takes place using electronic technology. Electronic technology includes devices and equipment such as cell phones, computers, and tablets as well as communication tools including social media sites, text messages, chat, and websites. (stopbullying.gov) 7 Bullying or Cyberbullying, which one do you think more serious to teenager girls? Why? 8 What do you think about social media?(what’s good and what’s bad…) 9 Is cyberbullying linked to social media? Why? 10 Why do some teenager girls cyberbully each other? 11 If you see someone suffer from cyberbullying, would you speak for the victim? 12 How to let everyone pay attention to cyberbullying problem, especially for teenage girls? 13 How to help teenage girls deal with cyberbullying problem?

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Interview

Interview Participants

Laura, 30 Only spent 1-2 hours on social media every day, but she thinks cyberbullying is a serious problem nowadays. Andy, 27 Andy is more afraid of physical bullying then cyberbullying. Cyberbullying can prevent when victims stop using the internet. Jack, 27 Jack had been bullied at college before. He feels bullying is more dangerous then cyberbullying. Zoe, 13 One of her classmates cyberbullied her last semester, so Zoe knows a lot of information about cyberbullying. Jeff, 49 Zoe’s father. He believes that the school should cooperate with non-profit organizations to deal with teenager cyberbullying problems. Jin, 34 Jin thinks the internet has both good and bad part of it. Everyone should be more aware what they type/speak on the internet. David, 24 David doesn’t know much about cyberbullying. He thinks the way to deal with cyberbullying is encouraging victims to speak out and fight back. Talking with people is a good result as well.

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Insights

• People don’t know cyberbullying quite well. • Education is the main solution to stop cyberbullying. • People have empathy with cyberbullying victims. • Some parents don’t know much about cyberbullying, also how to talk with kids about cyberbullying is a question. • People don’t have an idea that results cyberbullying caused is more dangerous then bullying.

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Online Survey

Voice from the Internet

Questions At 2017 Spring, I made a online survey

1 How much do you know cyberbullying? Could you describe a little bit? 2 Bullying or Cyberbullying, which one do you think more dangerous for teenage students? Why? 3 Most often used social media/website services? (Click all that apply) Facebook/Instagram/Twitter/Plurk/Webo/Wechat/ Line/Ptt/Dcard/Meteor/Btalk/Others 4 Most commonly used equipment for surfing the internet. Laptop/Smart Phone/ipod/Others 5 Do you think cyberbullying related to social media? Why? 6 Currently, is social media important to you? Why? 7 Have you ever suffer from cyberbullying? If yes, could you simply describe the situation during that time? 8 If you suffer from cyberbullying, who will you call for help? Friends/Siblings/Teacher/Relative/Parents/Police/ Lover/Others 9 If you eyewitness the cyberbullying, would you stand up to support victims? Why? 10 How to deal with cyberbullying among teenagers?

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Result

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18 insights

1. There is a lot of information about how to prevent and stop cyberbullying. However, cyberbullying tragedies continuously happen in our daily lives. 2. Teenage girls have to know cyberbullying is a crime. Thus, learning how to stop cyberbullying by law is important. 3. Freedom of speech is not the shield of hate speech. 4. Teachers are also on the receiving end of cyberbullying, especially when it comes to disgruntled students. 5. Cyberbullying policies should focus on changing school climates. 6. Teens should use social media wisely; don’t forbid it. 7. Adults often respond by removing technology from the victim, which seen as a punishment for kids. 8. Learn new things from your children to stop cyberbullying. 9. Social media is a platform for bullies. 10. 70.83% High school students think social media is essential. 11. 13.33% the public thinks cyberbullying is not serious at all. 12. Teenagers take social media seriously. However, they don’t have the idea that results cyberbullying caused is more dangerous than physical bullying. 13. Girls were more likely to have been bullied online at some point in their lifetime. 14. While about one-quarter of teens report lying, the same percentage claim that they use computers their parents never check. 15. 90% of revenge porn victims are females. 16. Having low self-esteem is what gives the bully power over the victims. 17. It is necessary for a victim to understand that a person who behaves like a bully knows what can hurt you. 18. In YouTube videos, kids ask an Internet audience to tell them if they’re pretty or ugly.

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“ Today too many parents haven’t had the chance to step in and rescue their loved ones. Too many have learned of their child’s suffering and humiliation after it was too late.” —Monica Lewinsky

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Deliverable Matrix Target Audiences Teenagers

Parents

Educators

Teenagers who are cyberbullied often feel ashamed and don’t know what to do. Or some teenagers try to tell an adult, but they don’t feel heard.

Help parents who have teenage children find out and handle cyberbullying problems with their

Provide enough information for educators to understand and help their teenage students deal with cyberbullying.

App

Website

Workshop

Create a website for parents and educators to know how to communicate with their teenage children about cyberbullying effectively.

Interactive workshops for educators and parents to implement anticyberbullying awareness and prevention strategies.

Design an app for helping users (cyberbullying victims, bullies, and eyewitness) to talk with trusted adults to get help.

Victims

Bully

Witness

Features • Define What kind of cyberbullying • Report Cyberbullying by providing the evidence • Talk with trusted adults

children.

Poster • Parents • Educators

Website

Booklet • Parents+Educators

Printed Material Booklet/Flyer/Poster(Including printed & download PDF files on the website) _Raise the awareness of cyberbullying _Provide information for educators and parents

Poster • Parents • Educators

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Flyer • Parents • Educators

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Identity development

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Voice

Supportive Positive Professional

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Identity Exploration

The wordmark is created by a combination of hugging arms and capital letters from Museo rounded type. The rounded typeface gives the feeling of friendliness and inclusivity. The arc-shaped lines of the logo represent two arms holding together.

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Logo Anatomy

The word mark is created by a combination of hugging arms and capital letters from Museo rounded type. The rounded typeface gives the feeling of friendliness and inclusivity. The arc-shaped lines of the logo represent two arms holding together.

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Logo Clear Space

It is necessary to designate clear space around the logo to ensure that there is sufficient padding when used in applications. The minimum clear space surrounding the signature is measured by a unit (x) equal to the x-height of the logotype.

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Alternative Version of Logo

Anti-cyberbullying Support Network

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Logo Don’t

The logo should not be distorted or modified in any situation. Breaking the guideline could cause the legibility issue and misunderstanding of the brand to viewers. The following are examples of alternations that must be avoided.

01 Do not rotate logo 02 Do not remove elements from logo 03 Do not overlap logo 04 Do not compress logo 05 Do not stretch logo 06 Do not change the color of logo 07 Do not outline logo 08 Do not create the drop shadow

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Ant i - cy be Sup port rbullyin g Net wor k

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HUGS

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03

Anti-cyberbullying Support Network Anti-cyberbullying Support Network Anti-cyberbullying

Anti-cyberbullying Support Network

Support Network 05

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Typographic

Logo Type

Museo Rounded ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 0123456789

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Type

Adelle PE

ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 0123456789

Gotham ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 0123456789

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Color Palette

Primary Color

C 5 M 25 Y 95 K 0

R 250 G 190 B 22

C 70 M 8 Y 22 K 0

R 35 G 185 B 205

C 0 M 85 Y 100 K 0

R 255 G 80 B 0

C 25 R 215 M 0 G 225 Y 95 B 35 K 0

Secondary Color

C 15 M 10 Y 10 K 0

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R 215 G 215 B 215

C 30 M 25 Y 25 K 0

R 180 G 180 B 180

C 65 M 60 Y 60 K 40

R 75 G 70 B 70

C 0 M 0 Y 0 K 100

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R 0 G 0 B 0

C 75 M 0 Y 85 K 0

R 30 G 200 B 95


Graphic Elements

Clouds The graphic elements: clouds. The idea of clouds are generated from HUGS logo circles. Clouds also means cyber society.

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Photography Style

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Development

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HUGS App

For Teenage Students

HUGS App aims to help teenage students better handle incidents of cyberbullying. Whether users are a victim, a bully, or an eyewitness, they can use the HUGS App to report cyberbullying with evidence and with the option talk with trusted adults.

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o1

Choose what you have faced before or recently.

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o2

Identify what situation you had or have been facing and click all the options that all the apply.

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o3

Provide the evidence and talk with trusted adults.

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HUGS Workshops

HUGS Anti-cyberbullying workshops for Parents and Educators

HUGS Support Network offers anti-cyberbullying workshops to help parents develop a comprehensive approach to prevent cyberbullying. We provide tools to help teenage children respond in appropriate ways to incidents of cyberbullying. Our work is part of a broader strategy to create a safe environment for adolescent children.

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HUGS Anti-cyberbullying workshop booklet for Parents and Educators

HUGS Support Network offers a small booklet that will be send out free to parents and educators. It includes cyberbullying facts, and more details on HUGS anti-cyberbullying support network and workshop info.

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Print Materials

HUGS Anti-cyberbullying Flyers and posters for Parents and Educators

These are HUGS poster and flyers. Parents and Educators can download the files at HUGS Anticyberbullying Support Network website to circulate at school for PTA/PTO/PTSA meetings.

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HUGS Website

HUGS Website for Parents and Educators

HUGS website includes home page, HUGS app, HUGS workshops, talk early, talk often section provides several articles for parents and educators to know more about cyberbullying.

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Conclusion


Conclusion

To conclude, I ‘d like to say cyberbullying is not a problem that can or should be ignored. HUGS aims to support teens and the adults who care for them so we can all deal with cyberbullying together.

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Future Possibility

Cyberbullying is not only happened in the US but also cyberbullying is a worldwide problem. In the future, HUGS Anti-cyberbullying support network may have a chance to translate the contents into different languages to help other country’s teenage students, parents, and educators deal with cyberbullying together.

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Anti-cyberbullying Support Network

hugssupportnetwork.org

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Thesis Project Process Book_HUGS Anti-cyberbullying Support Network  

Thesis Project Process Book_HUGS Anti-cyberbullying Support Network

Thesis Project Process Book_HUGS Anti-cyberbullying Support Network  

Thesis Project Process Book_HUGS Anti-cyberbullying Support Network

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