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A Private Society

for discerning Luxury Hoteliers by invitation only


Dear Friends & Colleagues

Looking back more than a decade now, when we first started HoteliersGuild as “The Exclusive Global Society of Discerning Hoteliers who embrace the Principles of Deeper&Sustainable Luxury...", we did this with the kind assistance of just a few obliging ‘Ambassadors’, fellow hoteliers who shared our foresight and embraced our philosophy. Today, with an impressive global membership and the active help of our dedicated supporting partners, we still stand firm to our policy of not admitting applicants. We are not just a listing site, and we definitely do not solicit membership. Affiliation may be obtained only by personal nomination and subsequent invitation through an Ambassador or Trustee, followed by the approval of our Board of Directors and an introductory courtesy visit by a designated board member. HoteliersGuild’s guiding philosophy is that excellence is not an aspiration, but an ongoing commitment to sustainability and and eco-luxury in all the respective aspects of modern hotel-keeping.

Warm personal regards, Frank M. Pfaller Founder President

we are

A private and independent society of active Luxury Hoteliers, created with the aim of bringing the hospitality industry’s best & brightest to a round table of ideas in a highly personalized, strictly c o n f i d e n t i a l , d i re c t a n d f r i e n d l y collaboration. Our mission is simple and can be explained in a few words: To connect our community; to instigate an exchange of ideas and to encourage personal friendships. We are a forum of debate and exchange. We inspire a fruitful collaboration and create innovative business opportunities for our HoteliersGuild members in todays volatile luxury market segment to which we are so deeply attached.

Raison d’être

HoteliersGuild is the ultimate membership community for those at or aspiring to the pinnacle of the hospitality industry. When we first started it more than a decade ago as “The global association of discerning hoteliers, a closed, private and strictly confidential web-tool, utilized by active, professional hoteliers for their families and their respective properties, as a means to initiate, implement and guide social interaction and creativity among members…”, we did this with the kind assistance of a few willing founder members and ‘Ambassadors’, international colleagues who shared our foresight and who embraced our philosophy. Today, with an impressive global membership and the active help of most distinguished supporting partners from our industry, ‘Special Trustees’ for ‘Branding & Marketing’, ‘Global Luxury Hotel Investment’, ‘Branded Hotel Networking’, we still stand firm to our policy of not admitting ‘applicants’: Overwhelmed by the initial response from friends and colleagues from our industry subsequent to its introduction, we are now greatly stimulated by the fact that HoteliersGuild has gathered momentum with presently well above eighty member hoteliers world-wide. However, it is very important to understand that we are not just a listing site, that we definitely do not solicit membership, and affiliation of fellow hoteliers may be obtained only by personal nomination and subsequent invitation through an Ambassador or Trustee, followed by the approval of our Board of Directors. This also takes advantage of the various tools which are so kindly on offer to you by WorldGuide, our supporting web-platform which puts an array of additional communications, marketing & PR tools as well as other interesting guest services at the fingertips of our membership. However, members are not to be worried regarding an additional workload: It is entirely up to them how deeply they wish to get involved, but due to their own standing in our industry, we expect an inspiring and constructive exchange of ideas and intellectual contributions to our cause. In simple terms: The ‘duties’ of a Member are really defined by how much one is prepared to contribute and as a result, receive back from our colleagues! And finally, it is also important to understand the truly ‘independent & private character’ of HoteliersGuild, which is aimed towards the individual hotelier and not toward the group or chain he or she may be associated with.

terms & benefits

HoteliersGuild is a Private Society, a League-of-its-Own, with affiliations limited to an elite of the most established luxury hoteliers from around the globe. Members will abide by the Rules & Regulations set out in a Code of Conduct Members have pledged to cherish the classic hospitality tradition of excellence in quality standards and to deliver superior guest services. Membership admission by nomination from existing members and subsequent invitation from the Board of Advisors only HoteliersGuild provides a strictly private & confidential personal communication system. Member hoteliers extend ‘Complimentary Courtesy Stays’ of 2 nights to fellow members upon their request (upon availability) who will subsequently provide their professional feedback in the form of a “Confidential Inspection Report to them. Fellow hoteliers are offered a minimum of 50% industry discount on lowest available rate plus upgrade to suite, transfer etc. for their family vacation when staying at a member hotel. When available, a ‘preferential rate’ for food & beverages will be offered. HoteliersGuild members may nominate colleagues for affiliation.

Honorary ambassadors

Sol Kerzner - former President of TheOne&Only Hotels & Resorts Raymond N. Bickson - former CEO, Taj Hotel Resorts & Palaces The Honorable Sir Rocco Forte - Chairman, Rocco Forte Hotels Geoffrey A. Gelardi - former Managing Director - The Lanesborough & Vice President of Operations - St Regis Hotels and Resorts Dieter R. Klostermann - Chairman & CEO, Palmerston Hotels & Resorts, UK

Sonu Shivdasani - Chairman, Soneva Hotels & Spas; Founder Six Senses Jaume Tapies, President - former Relais & Chateaux John & Gail Ueberroth - Chairman/Chief Marketing Officer, Preferred Hotel Group, USA Hans Wiedemann - Managing Director, Badrutt's Palace Hotel, Switzerland


ambassadors & Trustees

Joseph W Y Chong, Area Vice President and Managing Director, The Peninsula Hong Kong & The Peninsula Shanghai Francis Mallmann, Celebrity Chef/Hotelier, Garzon, Uruguai Emanuel Berger - Former Delegate to the Board of Directors The Victoria-JungfrauCollection, Switzerland Filip J.M. Boyen - CEO, Forbes Travel Guide Frank Marrenbach - CEO, Oetker Collection, Germany Bill Bensley - President, Bensley Collection, Bangkok Ronen Nissenbaum - President & CEO, Dan Hotels Ezio Indiani, General Manager, Grand Hotel Principe di Savoia, Italy Francois Delahaye - COO, Dorchester Collection, Plaza AthĂŠnĂŠe, France Jan Brucker, General Manager, Hotel Widder, Zurich Duncan Palmer - Managing Director at Marco Polo Hotel Group, Xavier Lablaude, General Manager, Belmond Mount Nelson Hotel, Cape Town Walter C. Neumann - Managing Director, AZIMUT Hotels, Europe Alexander Pichel - General Manager, Kempinski Hotels, Indonesia Lindsay Ueberroth - President, Preferred Hotel Group, USA Henrik Muehle - Managing Director, Flemings Mayfair, London Abid Butt - CEO, DREAM Hotels & Resorts Daniele Vastolo - General Manager, Chiva Som, Doha Ricardo Arranz de Miguel - Owner | Operator, Villa Padierna Hotels & Resorts, Marbella,Spain

Florian Werner, Managing Director, Arlberg Hospiz Hotel, Austria Gianni van Daalen, President, Palmerston Hotels & Resorts, UK Bernhard Bohnenberger, CEO, Six Senses Resorts & Spas Gregg Anderson, Global Vice President, The Registry Collection

Supporting Partners & Special Trustees

Matteo Thun - Matteo Thun & Partners, Milano, Italy Michael Mein - Partner & Executive Director, SeventhArt Group, U.S.A.

Peter Knipp - CEO, Peter Knipp Holdings Pte. Ltd., Singapore

Mark Greedy - CEO, Elite Resorts of Asia Pacific, Singapore

Prof. Dr. Burkhard von Freyberg, Munich University of Applied Sciences, Munich, Germany

Onno Portier, Founder Rembrandt Management; former CEO Peninsula

Tim Tse, President - The House of Roosevelt, Shanghai, China

Mary Gostelow - Editor-at-Large, KIWI Collection

affiliated members

Heinz Hunkeler, General Manager, Kulm Hotel, Pontresina

Natalie Seiler Hayez, General Manager, The Connaught, London

Sokoun Chanpreda, Owner/Operator, HMD Asia Hotels & Resorts, Thailand

Jason Friedman, COO, HMD Asia Hotels & Resorts, Thailand

Sinan Yilmaz, General Manager, Shangri-La Hotel, Manila

Gerhard Mitrovits, General Manager Hotel Baltschug Kempinski, Moscow

Michael Smithuis, General Manager Fairmont Le Montreux Palace, Switzerland

Eric Favre, President, Le Richemond, Geneve

Tim Weiland, General Manager, The Alpina, Gstaad

Attilio Marro, General Manager, Bvlgari Hotels & Resorts, Milano

Henk Meyknecht, Chief Operating Officer Middle East & Africa - Kempinski Hotels

Thomas Brugnatelli, General Manager, The American Colony Hotel, Jerusalem

Gregg Anderson, COO, The Registry Collection

Hansjoerg Meier, General Manager, The Setai, Miami

Frank Beck, Managing Director, St. Regis, Singapore

Anthony Costa, Regional Vice President and Managing Director Burj al Arab

Sue Williams, General Manager, Whatley Manor, UK

Nicolas Anghelopoulos, General Manager, Grand Hills Village, Beirut

Adrian Rudin, General Manager, NUO Hotel, Beijing,

Thierry Douin, Vice President, General & Area Manager, Shangri-La, Bangkok

Lucienne Anhar, Owner/Operator, Tugu Hotels, Indonesia

Franka Holtman, General Manager, Le Meurice, Paris

Paolo Lorenzini, General Manager, Gritti Palace, Venice

Samuel Porreca, General Manager, J.K. Place, Roma

Yanping Xi, CEO Igo Hotel & Wine International

Pierre Jochem, General Manager, Hotel La Mamounia Marrakech Morocco

Andrew Hirst, Operations Director Asia, Mandarin Oriental Hotels Group

Omer Acar, Corporate Director Asset Management, Katara Hospitality - Paris

Henning Fries, General Manager, Fairmont Bab Al Bahr

Marco Montagnani, General Manager, Chateau Monfort, Milan

Danilo Zucchetti, General Manager, Villa D’Este, Lago di Como, Italy

Jean-Luc Naret, CEO, La Réserve Hotels and Spas

Samuel Porreca, General Manager, Mandarin Oriental Hotel, Lago di Como,Italy

Valeriano Antonioli, CEO, Lungarno Collection - Hotels Retreat Villas, Italy

Elmar Greif, Managing Owner, Greif Hospitality Assocites

Beatrice Zarges , Owner / CEO Thurnher’s Alpenhof, Austria

Eric Favre, President,Le Richemond , Switzerland

Christophe Chauvin, General Manager, BYBLOS, St. Tropez

Laurent Branover, General Manager, Palais Namaskar, Morocco

Urs & Yasmin Grimm, General Managers, Schloss Ellmau, Garmisch-Partenkirchen

Ingo Peters, General Manager, Fairmont Hotel Vierjahreszeiten, Hamburg

Nir Peretz, Owner/Operator, Hanging Gardens, Ubud

Pauline Tew, Owner/Operator, MyHotel, Australia

Ronald Akili, PotatoHeadFamily - Owner/Operator, Katmama Hotel, Bali

Alfredo Pellas, Owner/Operator, Nekupe Nature Retreat, Nicaragua

Christopher E. Stafford, COO, 137 Pillars Hotels & Resorts, Bangkok

Vivien Hong Lin - CEO Club Gold, China

Ewald Biemans, Owner/Operator, Bucuti & Tara Beach Resorts, Aruba

John Blanco, General Manager, The Nam Hai, Viet Nam

Thies Sponholz, Managing Director, Hotel The Fontenay Hamburg, Germany

Yngvar Stray, General Manager, The St. Regis Beijing, China

Herbert Laubichler-Pichler, General Manager, The Anam, Cam Ranh, Vietnam


Steve Halliday, Managing Director, Rosewood Hotel Georgia, Vancouver


Stefan Bollhalder, General Manager, Park Hyatt Niseko and Residences, Hanazono


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INAUGURATION at Palacio Linares The official ceremony by from left to right: Filip Boyen, CEO,Small Luxury Hotels; Princess Bhargavi Mewar from The House of Mewar, Executive Director of HRH Hotels; Frank M. Pfaller, President HoteliersGuild Hall of Fame and Ece Vahapoglu.

and the exclusive private event by from left to right: Frank M. Pfaller; Miguel Briones Artacho – Subdelegado del Gobierno; Ricardo Arranz, President of Villa Padierna Hotels; Isabel Borrego Cortes, Secretaria de Estado de Turismo; Margarita del Cid, Presidenta Mancomunidad Elias Bendodo , Presidente Diputación Málaga

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Dear Friends & Colleagues, Warm greetings from HoteliersGuild’s Member Services.

In 2018, we

shall further concentrate on our professional relationship with independent owners and operators of private luxury hotels & retreats.

a deeper understanding of all you can get out of your membership with HoteliersGuild. It is very important to us that you have

So without further ado, let us point your attention to our


certain pro-bono services to independent colleagues and provide you a few more tips to take full advantage of your HoteliersGuild membership. Please also note that you are welcome to


introductions to hoteliers who may be interested to join our private society. And for your

we may also consider favorables grants for non-members information,

upon availability of one or more of our Senior Hoteliers partners! Do contact us, and we’d be happy to answer any questions you may have! And, of course, we are happy to assist members with our private executive search and staff exchange programs in place with international member hoteliers. Thanks for your attention and I look forward to hear back from you!

we support

THANK YOU! Member hoteliers for their generous donations! All financial proceeds will go to the

Regine Sixt Foundation “Drying Little Tears�

we support

visit us | join us

Watch Sir Richard’s Introduction Video on YouTube WWW.WHOLEWORLDWATER.CO

Sonu Shivdasani


we support

encouraging colleagues from around the globe for their gracious support

A new initiative calling for accountability and sustainability in travel

“Doing nothing is no longer acceptable. We want to ignite global consciousness about the urgency and the need for responsibility, creative solutions and action.�

Onno & Alexa Poortier


Ohla Hotel, Barcelona, Spain

Hotel Balzac, Paris, France

The Beaumont Hotel, London, England, UK

Covo dei Saraceni, Positano, Italy

It’s a big world. What do you Prefer? 650 hotels. 85 countries. An infinite number of unique experiences. Explore the entire portfolio at

n, u y h l nal tteo T for o i at , Ma stee n r te itect Tru n i >>Sustainable g ch ecial n i r r a d tu Sp architecture means fea owne uild’’ G designing the soul of the place ren eliers t Ho << Profile$architect->getAbstract() ? html($architect->getAbstract()) :

Matteo Thun was born in Bolzano, Italy, studied at the Salzburg Academy under Oskar Kokoschka, took his degree in architecture in Florence in 1975 with Adolfo Natalini and moved to Milan in 1978, where he met and started working with Ettore Sottsass. In 1981. He was a co-founder of the Memphis group, the design movement that so shaped events in the eighties. Matteo Thun stands for long lasting solutions with holistic approach. Architecture means designing the soul of the place. This implies an aesthetic, economic and technological sustainability. It means to create a synthesis of the existing, the purpose and the area. The solution is different, each time. Product design must reflect the soul of the brand. It is architecture of simple, pure and beautiful gestures to serve a daily life that goes well beyond our present life. His Buergentock Healthy Living concept as seen above,is immersed in the biosphere created by the forest and gently stepping down the slope thanks to its terraced shape, the hotel overlooks Lake Lucerne and offers panoramic views on the mountain scape. The use of local stone and the façade’s wooden lattice structure, which is reminiscent of local Walser architecture, seamlessly integrate the architectural complex into the wild. The use of lake water (to cool technical equipment and for wastewater uses), the “green” roofs for temperature regulation and the room’s southern exposure ensure a high level of energy efficiency.

â&#x20AC;&#x153;Eco-Friendliness is intrinsic of a design aware of the craftsmanship and of the materials easily available. These aspects create emotional attachment and generate the ideal value of objects, transforming them into timeless pieces.â&#x20AC;?

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WholeWorldWater Watch Sir Richardâ&#x20AC;&#x2122;s Introduction Video on YouTube




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MADE-TO-MEASURE LUXURY HOTEL MANAGEMENT, REPRESENTATION, BRANDING & MARKETING Creating distinctive branding, operating and marketing concepts for luxury hotels around the globe.


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Profile for Selected Hotels Promotion L.C.

HoteliersGuild | Membership by invitation only  

The exclusive and fully independent private society of discerning luxury hoteliers who embrace the principles of sustainable luxury and resp...

HoteliersGuild | Membership by invitation only  

The exclusive and fully independent private society of discerning luxury hoteliers who embrace the principles of sustainable luxury and resp...