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What advice would you give someone looking to work in the luxury lifestyle and Hospitality sector? Don’t try to do it my way! I never saw a hotel school from the inside - I’m totally self-trained and made! Try to get the very best education and training available in our todays evolving and very demanding industry! Work your way up expeditiously by choosing the right hotels and try hard to stay an ‘individual’!

You are obviously a very busy man with lots going on, what is your main focus on at present.

Together with my partners in New York, the seventh art group, one of the top branding companies in the world, we are busy to further position the new VP limitedEdition label, the brand extension of the renowned Villa Padierna

assistance of a few willing ‘Ambassadors’, fellow hoteliers who shared our foresight and embraced our philosophy.

Today it has an impressive global membership through the active help of a selective group of distinguished supporting partners from our industry, ‘Special Trustees’ for ‘Branding & Marketing’, ‘Luxury Hotel Investment’, ‘Branded Hotel Networking’. And we still stand firm to our policy of not admitting applicants!

Hotels can look amazing but some are not quite up to scratch, what do you think really makes a hotel exceptional? I guess we all agree that the definition of luxury has definitely changed, and shifted from opulence to experiential design and simple elegance. Consequently,

Ribbon cutting by Princess Bhargavi Mewar of HRH Hotels and F.M. Pfaller, assisted by Filip Boyen, the CEO of Small Luxury Hotels & the lovely TV presenter Ece Vahapoglu. Collection Marbella, Spain. As I already mentioned, we presently also involved in some very special independent properties in Europe, Asia and South America.

Beside your day-to-day are very actively involved in various professional and social activities.

This is indeed very important to me - I want to give back to the industry which has been so good to me! Therefor, I founded HoteliersGuild some years ago as “The global association of discerning hoteliers, a closed, private and strictly confidential web-community, comprising active and well established colleagues and their families as a means to initiate, implement and guide social interaction and creativity among members. I did this with the kind

this trend also means moving away from conformity and paying more attention to technology influences. The goal must be to create authentic, experiential hospitality and architecture - something which is evidently absent and missed in so many of today’s chain hotels.

To be different! To foresee and offer what you guest segment really wants and/or expect and to try to surpass their expectations. Sounds too academic? Well, actually it’s not at all rocket science! All you’ve got to do is to KNOW your customer, their needs and desires - in travel and beyond! Then create a new level of engagement by being authentic and an offer of personalized experiences which provide unique added value. Personal service always was and remains the KEY topic - it’s the little things that count for a lot!

CHC BrandBook & Excerpt from IndexBook | Jan.2018  

CoutureHospitalityConcept partners are providing made-to-measure management & concept solutions for discerning Hoteliers

CHC BrandBook & Excerpt from IndexBook | Jan.2018  

CoutureHospitalityConcept partners are providing made-to-measure management & concept solutions for discerning Hoteliers

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