Page 1


July 2011


Contents Contents

Page 2

Introduction/ Welcome Aboard

Page 3


Page 4

Achievement Awards

Page 5-8


Page 9-10

Haymaking Festival

Page 11-12

Chaucer Homecare Update

Page 13

Competition Time

Page 16


Hello all and welcome to July’s edition of Cascade. The last few weeks have been pretty eventful as you will see as you read through; certainly, it was a wonderful experience to be able to see the sheer joy and pride shining through in individuals at the 2011 Employee Awards Ceremony, and an absolute pleasure, personally, to be involved in helping with the Haymaking Festival which was a superbly organised event, appreciated by many. More good news came in the shape of the agreement by the boards to go ahead with the Chaucer Homecare integration with All Seasons, potentially opening up new and exciting possibilities for the future. Of course there are lots of things going on over the coming weeks and months, but as a starter for ten, what an exciting month July is already shaping up to be. Please read on and enjoy this excellent edition YOUR Newsletter. Sean Sullivan—Senior HR Manager

Welcome Aboard! Facilities Assistant

Community Care workers Sarah McGlen

Rachel Wong

Sheralyn Johnson

Michelle Pollard

Personal Assistant

Quality Partnership Manager

Victoria Windsor

Helen Brown

Grant Langfield

Emma Drewett

Out of Hours Officers

Business Development Manager

Mark Perkins

Sam Hadlow

Emily Whittaker

Lisa Blacklocks

Lindsay Sowter

Suzanne Tsangardines

Michelle Thompson

Dinah McLaughlin

Anita Ralph

Charlotte Bosher 3

Enterprising Opportunities NVQ/Certificate Success Heidi Dunster

NVQ Level 3 Health and Social Care.

Joanna Corris

Certificate in Personnel Practice

Sharon Minton

Institute of Leadership and Management Level 3 in management.

The Enterprising Opportunities Employee of the Month is… Lesley Wing Congratulations to Lesley Wing Emma Quinlan who nominated Lesley said that “Lesley has a very positive attitude at work and she has a very good relationship with her clients and always goes the extra mile and is happy to do this”. Other nominees included June Aldus, Nicky Phillips, Dawn Taft, June Hinks and Diane Hyde.

CCW Collective Meetings Herne Bay, Whitstable, Canterbury

Deal (Venue—Dover Office)

(Venue– Head Office)

July 13th, August N/A

July 13th, August 10th

Aylesham & Ash (Venue—Dover Office)

Margate (Venue - St Johns Church)

July N/A, August 9th

July 12th, August 9th Ramsgate ( Venue—Cursons House)

Swanley (Venue—1 Silver Birch Suite, The Woodlands)

July 13th, August 10th

July N/A, August 11th

Broadstairs (Venue—St Clements Court)

Sittingbourne ( Turrets, Sittingbourne)

July 6th, August 10th

July 5th, August 9th

Folkestone (Venue—Dover Office)

Faversham (Turrets, Sittingbourne)

July 28th, August N/A

July 5th, August 9th

Dover (Venue—Dover Office)

Isle Of Sheppy (Turrets, Sittingbourne)

July N/A, August 24th

July 5th, August 9th 4

Employee Achievement Awards

Monday July 4th 2011 saw the first annual Employee Achievement Awards- an afternoon of celebration and recognition which rewarded employees for their committed hard work. All those nominated won £200 and the winners for each category received £750. The Runner up of the Employee of the Year won £1000 and the overall Employee of the Year won £2000 The afternoon’s events started with a traditional cream tea reception giving staff the opportunity to catch up with one another and anticipate the results of the day’s ceremony. With an excellent turn out of attendees the room was soon bustling with chat and laughter as they awaited the start of the ceremony. The afternoon ran smoothly with Claudia Sykes giving small speeches on why the event was being held and what the staff in the room had achieved whilst John Bland got ready to present each and every employee with their award. There were seven key categories for the awards ceremony which broke up the nominations. There were awards for Teamwork, Customer Service, Going the Extra Mile, Contribution To Business Growth, Personal Development, Best Newcomer and Employee of the Year. 5

The overall winners for the awards were: Amy Chapman, awarded for Teamwork. Chrissi Martin, awarded for her Customer Service, Christine Prentice our Broadstairs carer awarded for Going the Extra Mile. Kay Gordon, our Swale coordinator was awarded for her Contribution to Business Growth. Linda Taylor, our Dover/Deal carer was awarded for her Personal Development and Best Newcomer went to Donna Groombridge our Folkestone carer. All awards were met with great shock and surprise and each award was a tremendous moment for John to thank each employee for their recognised effort and achievements over the last year. The final category was the ultimate accolade- ‘Employee of the Year’. This is where hard work, loyalty, dedication and admirable achievements are recognised. A culmination of the years efforts which encompasses all the awards in one. Jo Corris was runner up to Employee of the Year for her fantastic

efforts and professional approach to work and there was cheers and applause through-out the room when Jackie Pettit, our Ramsgate carer, was named as Employee of the Year 2010-2011. Jackie is an outstanding member of staff who not only has an excellent track record but her unquestionable commitment and dedication to her career is what really sets her apart. This award ceremony was an excellent way to personally thank Jackie, and the other winners for their work and it was a remarkable success. The afternoon rounded up with photo opportunities and another chance to congratulate one another. The event really lifted the spirits of all those who attended and we look forward to another year with everyone we work with. 6

Achievement Awards Event Nominees Guest List Connie Layton

Emma Quinlan

Camilla Ware

Polly Cole

Charmaine Rock

Heidi Dunster

Kirsty McKee

Diane Coleman

Janice Bowman

Julie Hughes

Chloe Whittaker

Hazel Bailey

Elaine Crow

Chris McDonagh

Stevie Hughes

David Dyer

Caroline Farrow

Kevin Hawkes

Jo Ferguson

Pat Broad

Pam Cox

Chris Back

Chris Bedford

Gail Currums

Jean Halford

Jo De Wit

Sasha Wadhams

Jackie Leivers

Maryann Hawks

Jodie Culver

Dot Harris

Kathernie Odle

Sharon Minton

Helen Waters

Lesley Wattingham

Kathleen Epps

Eloise Hammond

Pat Smith

Maria Nicholls

Heather Bersey

Marion Manning

Carol Kember

Janet Turner

Jean Cairns

Sam Hadlow

Jane Wilson

Bianca Fagan

Kevin Powell

Jon Butterworth

Janet Maggs

Nicky Morters

Kerry Williams

Bev Jones

Pauline Naismith

Kirsty Hawkins

Chris Webster

Alex Bowsher

Julie Wilkinson

Angie Watchus

Donna Chinn Jackie Chapman


Employee of the Year Jackie Pettit The Employee of the Year is someone whom we feel reflects all of what we want to be as an organisation. Jackie won Employee of the Year as she has always been an excellent carer since she joined All Seasons. Jackie even cooks Christmas dinner for her service users. Her colleagues and service users have all noted how she is always caring and reliable. She is well respected by her colleagues and service users alike.

Runner up Jo Corris Jo has come a long way in her training and has been very helpful and supportive and is now a very valued member of staff. She was unanimously voted Runner Up for Employee of the Year by the whole senior management team, who commented on her friendliness and professionalism, as well as her commitment to personal learning and development.

Best Newcomer Donna Groombridge Donna won this award as she has at times been the only carer in the Folkestone holding the calls. She will cover calls on her days off when required and has always shown exceptional team support.

Teamwork Amy Chapman As well as her role as an assessor with Learn to.. in which she always gives feedback or makes other aware of any issues, Amy also helps out, providing care in the community for All Seasons. The feedback received from the clients Amy has visited is always positive and those who have worked alongside Amy have seen how good her quality of work is and how well she communicates with her clients.


Personal Development Linda Taylor Linda was nominated as she is a well respected member of the team, always helping her colleagues when required and is always helping out on days off, even cancelling holidays to help the team out .

Contribution to Business Growth Kay Gordon Kay is unique in her position as she has built a reputation with the Case Managers in her area based on mutual respect and trust, Kay manages both the Active Care Force Contract and the Enablement contract in her area, and has recently been chosen to pilot the complex enablement clients which is seen as the KCC “jewel in the crown�. Kay services have also now extended to a Senior Case manager approaching All Seasons to set up Peg feeding training within that area, this entails six carers attending hospital training at the Memorial Hospital in Sittingbourne, with a view to All Seasons taking on Clients from these hospitals in order for them to return to their own home with Kay and her team managing their specialist feeding in their home environment. Such is the confidence within the case management team towards Kay; they have also agreed that we can involve a trainer in that training.

Going the Extra Mile Christine Prentice Christine is very experienced CCW who provides good quality care to all her service users. She is very approachable and often takes on extra calls to help out. Always willing to go that extra mile for her clients ensuring that their needs are met

Customer Service Chrissi Martin Nominated for her excellent customer service skills, always chasing up KET customers and stepping in to help out when there are issues, eg recently the Appleseed gardener left and Chrissi was very dedicated in phoning around to make sure customers were kept in touch with. She often goes the extra mile, roping in friends and family to help out with KET events in evenings and weekends, and is passionate about helping the organisation to become a better place in which to work. 9

A Great success

More than 700 visitors enjoy annual haymaking event Visitors made hay while the sun shone in Canterbury on 2nd July 2011. A Haymaking Festival, featuring all things rustic, attracted more than 700 visitors to Hambrook Marshes. David Goodwin took his two finest Shire horses from the Isle of Sheppey to provide a demonstration on traditional grass cutting and the Stour Valley basket makers showed the crowds how to weave wicker baskets. Canterbury singer-songwriter Alice Heggie delighted the crowds with her whimsical strumming and visitors got the chance to ride on the Wheelie Groover, a bicycle powered machine which played world music. The festival was organised by Social Enterprise Kent a group of diverse, 10

2nd July 2011

pioneering and innovative partner organisations, with shared goals to support well-being in people’s lives and the communities in which they live. Each of the partner organisations had stalls and prepared demonstrations to entertain crowds on the day. This included All Seasons’ care staff running the tea tent, a First Aid tent operated by Learn to …’s qualified Assessors, providing demonstrations of life saving CPR techniques. Organiser Becky Richards said “It was absolutely fantastic. Hundreds of people turned up, so much so that we ran out of stickers to give to visitors and lost count! We had lots of musicians who plated for free so I would like to say a huge thank you to everyone who came along.” Date for your diary: Haymaking Festival, Saturday July 7th 2012 11

Following Board meetings on the 30th July, it has been agreed that Chaucer Homecare Ltd will merge with All Seasons (Kent) Ltd. We are aiming for a completion date of 8th August, subject to certain final legal points being resolved. This is fantastic news for both organisations, who share a similar commitment and history in providing excellent standards of care to our customers, and in valuing and supporting our staff. It will enable All Seasons to expand into mental health care services, whilst giving Chaucer the benefits of being in a slightly larger organization. We foresee that this will allow all our staff to have greater career development opportunities. No redundancies are expected, as we are aiming to grow the organization in line with our business plans and develop new contracts and private clients. David Stone will remain as the All Seasons Registered Manager, responsible for domiciliary care services. Working alongside him will be Di Killian, who will become the Manager of Specialist Services. Di will be responsible for mental health, dementia care, and our new services, end-of-life care and learning disabilities, as these are developed over the next few months. Other roles will be subject to further announcements in the next few weeks. Over the next month, we will be working hard to align our IT and HR systems and finance reporting, ready for 8th August. During this time, we will continue to have more formal consultations with all staff to ensure everyone is kept fully informed as we progress, and have the opportunity to raise any concerns or questions. I hope you join with the Boards and senior management teams of both organizations in welcoming this merger, which is a really exciting opportunity for us all. John Bland, CEO Enterprising Opportunities CIC and Kent Enterprise Trust Jacqui Davis, CEO Chaucer Homecare Ltd


Course Places Available… Book Now! Learn to… forms part of Social Enterprise Kent (SEK) which is a group of organizations working in partnership. We are pioneering and innovative, focusing on the positive changes we can make to peoples’ lives and to our community. We deliver a diverse range of services with shared goals, values and ethics.

Courses and Dates


CARE SECTOR COURSES Friday 22nd July 2011

Study Day 2 Multiple Sclerosis, Epilepsy, Parkinsons, Diabetes and Strokes

Friday 29th July 2011

Study Day 3 Introduction to Dementia

Tuesday 23rd August 2011

Safeguarding Vulnerable Adults

CARE SECTOR 2 DAY INDUCTIONS Wednesday 3rd and Thursday 4th August 2011

HEALTH AND SAFETY AND FIRST AID Wednesday 27th July 2011

Basic First Aid (Non Accredited)

Wednesday 10th and Thursday 11th August 2011 Wednesday 24th and Thursday 25th August 2011

Tuesday 9th August 2011 Emergency First Aid at Work (Accredited Training) Friday 19th August 2011

Health and Safety at Work Training (CIEH Accredited)


Sophie’s Snacks “many people are turned off by the higher prices that organic food seems to have, but here are some real health benefits gained from eating organic. ” - Sophie Murray


St Anne’s Court Herne Bay Thursday 25th August 2011 For more details Contact Trevor on 01227 844533 15

Kent Enterprise House

All Seasons 01227 265 899

Kent Enterprise Trust

1 The Links

01227 844 500

Herne Bay

Learn to …


Enterprising Opps CIC


01227 844 499

Tel: 01227 844 544

Social Enterprise Kent

01227 844 486

01227 844 466

Fax: 01227 200 120

Can you match the name of the awards to the staff who won them Jackie Pettit

Personal Development

Kay Gordon

Best Newcomer

Linda Taylor

Donna Groombridge

Employee of the Year

Contribution to Business Growth

Your name ……………………………………………………………………….. For the chance to win a £10 High Street voucher, send back your solution to reception by 30th July. Congratulations to Trevor Scandrett for winning last months competition A quick reminder, if any of you would like to suggest content or have any feedback on Cascade then please send it to 16

Cascade July 2011  

Staff magazine

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