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INSIDE LOOK

The Upside And Downside Of A Connected Society As mobility and technologies like Artificial Intelligence (AI) and Machine Learning (ML) continue to change how we live and work, people and things will become far more susceptible to a wide range of threats and increased risks. This reliance on technology threatens individuals, businesses and governments as threat surfaces increase and expose data and information. This is especially true as the infinite supply of data becomes more interconnected in infrastructure and daily operations, whether that is data shared between people, between machines or all the above. One of the most urgent matters that the country must tackle in its Smart Nation initiative is to secure data protection, privacy and safety of all businesses and its residents. Recent episodes of data compromises and cyber attacks in public sector agencies like SingHealth and financial institutions like AXA insurance underline the urgent need for safeguard measures, skills development and security by design. Like any smart ecosystem, we must first ensure that government and private organisations provide trusted systems, training and business continuity procedures to combat potential cyberrelated crises head-on.

Data Protection And Trust: The Key To A Smart Ecosystem In this digital age, data is one of society’s most fundamental assets. Big data has the power to convey insights and assist in decision making and actions required to solve everyday problems. At the forefront, data can be used to develop something as simple as cashless payments. Take for instance, PayNow, a banking service in Singapore that allows one to send or receive money in an instant using the recipient’s National Registration Identity Card (NRIC) or mobile number. But it is a fine balance, particularly for government and other industries like finance, health and online services that are facing a technology trust crisis. Millions of businesses and people trust institutions with personal and business critical data. How can they be assured that their data is both secure and private? With connectivity comes responsibility. At BlackBerry, we believe it is the economic, social and ethical responsibility of technology leaders to build security and privacy into their products by design. This request is not a tall one.

Singapore’s Smart Nation efforts are about the transformation of our country through technology. We will continue to create a better lived experience for our citizens, and these efforts must benefit our future generations as well. First, build products that have security ingrained in each layer and commit to ensuring the product has no backdoors. Second, respect that an individual’s personal data is his and do not profit from the data or use it without his consent, which must be transparently obtained. BlackBerry is in the business of protecting data – not monetising it – and is focused on helping industries around the world to keep data and people safe, so they can get on with business. One example of this is the delivery of complete endpoint management and policy control for a wide range of devices, connected endpoints and apps with BlackBerry’s Unified End-Point Management (UEM) software. One of the largest banks in Indonesia, Bank BRI, uses BlackBerry’s UEM software in their back-end management. By empowering the bank to protect the financial data of its customers and allowing employees to collaborate more effectively, Bank BRI can be proactive in mitigating cyber risks.

Tightening Security Measures For Singapore to progress towards its Smart Nation goals, information must be secured at every layer (devices, software, apps and networks) to minimise potential threats. For instance, there are ‘smart lamp posts’ in Singapore equipped with a network of wireless sensors that observe unusual/illegal street activity and climate change through functions like facial recognition, noise detection and

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