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Speakers Added to Symposium Lineup Dr. Cohen has done it again. He’s taken a program that was already bursting at the seams and made it even better. For those of you planning to attend Symposium in Scottsdale you now have three more presenters to look forward to.

Dr. John Kois “Disruptive Innovations: Creating Affordable Dental Health Opportunities” Mr. Haydn Shaw “How Understanding Traditionalists, Baby Boomers, Gen Xers and Millennials Can Grow and Improve Your Practice” Dr. Sascha A. Jovanovic “Ridge Augmentation Using rhBMP-2 for Implant Placement” These, along with all of the other presentations, will leave all in attendance with countless tips to implement into practice right away. There are still a few spaces, so if you’d like to attend and have yet to register give us a call – 425.576.8000. See you there!

Winter 2009

Help Patients Make Informed Credit Choices By CareCredit

In May 2009, President Obama signed the Credit Card Accountability, Responsibility and Disclosure (CARD) Act. The Credit CARD Act, which will affect all financial institutions and businesses that offer consumer credit programs, is designed to provide new consumer protections for credit card holders. Some of these new regulations have already been enacted in 2009, but the majority of provisions will take effect in February 2010. The Credit CARD Act will affect the availability of credit and how it can be offered to patients. However, patients still view credit as a valuable tool for managing finances and continue to seek flexible payment options for their out-of-pocket healthcare expenses. As a responsible lender who has focused solely on providing financing for patient care for over 20 years, we believe keeping practices informed about these changes is important. We want to ensure that practices and patients have the resources available to make thoughtful decisions about when and how to use patient financing. As consumer credit sources change, it will become important to let all patients know that there are flexible payment options available. Based on input from practices across the country here are some of the key points to consider when offering patient care financing:


Understand the motivation of each patient regarding care. Is the care necessary to prevent further damage and expense?

2. Educate the patient on the value of maintaining oral health. Many people don’t understand how oral health is linked to overall wellness. 3. Clearly communicate to patients what portions of the treatment plan are recommended for oral health and what is elective or more cosmetic in nature. 4. Inform the patient of all payment options through a written Financial Policy (available at financialpolicy) along with treatment and fee discussions. 5. Encourage patients to read all of the credit disclosures and to make credit decisions that may fit with their financial situation. The Credit CARD Act is an important step in protecting consumers. We will continue to enable patients to better manage their healthcare budget and pay for care with convenient, predictable payments over time. For more information on offering the CareCredit program call 800.300.3046 ext. 4519 or visit


Dr. John Kois “Disruptive Innovations: Creating Affordable Dental Health Opportunities” 3. Clearly communicate to patients what portions of...