Page 14

The Communication Game Supporting conveyancers through effective communication

Did you know that conveyancing is the most complained about area of law in England & Wales?

and the client, it is important for them to be regularly updated on the information from other parties within the transaction chain.

In 2016, the Legal Ombudsman claimed that 23% of all complaints sent to the Regulator were in relation to conveyancing issues. The majority of these complaints were regarding reported failures on advising clients appropriately, in addition to a lack of communication, poor information and significant delays.

With this in mind, Searches UK have collaborated with The Conveyancing Exchange - A modern quotation-and-sales service that connects estate agents and brokers to law firms to provide direct, real-time conveyancing quotes that can be instructed on a client’s behalf immediately.

With more than one party involved in a property transaction, excellent communication between parties is essential in delivering clients an efficient, accurate and satisfactory process. With estate agents generally acting as the ‘middle-person’ between the conveyancing firm

14 | ConveyancingFOCUS

Streamline and accelerate your internal quote process The Conveyancing Exchange encourages homebuyers to instruct a conveyancer early in the process and highlights to clients and introducers that your firm is forward thinking, using state of the art software.

Conveyancing FOCUS Issue 12  

Welcome to the 12th edition of ConveyancingFOCUS brought to you by Searches UK.

Conveyancing FOCUS Issue 12  

Welcome to the 12th edition of ConveyancingFOCUS brought to you by Searches UK.

Advertisement