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FOCUS Staff and Volunteer Bulletin December 2013 GLADYS HARRISON, CHAIRMAN Christmas is approaching and the work of the Hospice is very poignant as families join together to celebrate this most special time of year. During the last twelve months we have seen the praise for what we do expressed so eloquently in letters of thanks to the staff and volunteers, who have ensured that the families and loved ones in our care receive the true meaning of palliative and end of life care. The Chief Executive and Board of Trustees have worked with you to ensure that our families benefit from the privacy and dignity of single rooms in the clinical environment; that we continued to keep our doors open during this time was a tribute to you all. The Hospice continues to expand its services and we will, with your continued excellence, strive to meet the future challenges of an increased elderly population who will require our care. Next year we say goodbye to Alun Davies, who has served us well over the last eight years as our Chief Executive. Together you have placed St David’s Hospice at the forefront of palliative care in North West Wales, but most importantly you have given so much comfort and peaceful memories to families who came to us in distress It is a privilege to be part of this team and on behalf of the Board of Trustees I offer a sincere thank you and wish you all a very happy Christmas. Gladys Harrison, Chairman

ALUN DAVIES, CHIEF EXECUTIVE I would like to thank the staff and volunteers for their tremendous efforts and commitment throughout 2013. In my last year as Chief Executive Officer in this festive season, I would like to wish everyone a very happy Christmas and a prosperous New Year. Alun Davies

NIA ROSSER-HUGHES, CLINICAL SERVICES MANAGER A very big thank you to the Clinical Teams, both Inpatients and Day Care, for all your hard work throughout the year, your work is very much appreciated. Thanks also to all the support services, Catering, House-keeping, Administration, and to the Fundraisers and Lottery staff for enabling us to give yet another year of exemplary care to our patients.

Nadolig LLawen, a Blwyddyn Newydd Dda! Merry Christmas and a Happy New Year! JANET MAGILL, HOSPICE ADMINISTRATOR/VOLUNTEER CO-ORDINATOR To volunteers, admin and support staff: Once again I’d like to say In a very special Christmas way A huge thank you to a fantastic team For all you’ve achieved in 2013! Wishing you all a Merry Christmas and a very happy New Year. Janet Magill

LOTTERY We would like to take this opportunity to wish all our collectors, volunteers and supporters near and far, a very happy Christmas and very best wishes for 2014. 2013 has been a year of change for the Lottery Office, saying a fond farewell to Tom who had set up the Lottery and made it so successful over the years, although he didn’t escape far and continues to undertake collections from our members on our behalf! This year we will have raised over £300,000 thanks to the support of over 11,000 regular players in the Lottery. Julie would also like to say a huge thank you to everyone for making her and her family so welcome to St David’s Hospice and Llandudno. From all the St David’s Hospice Lottery Team

WENDY CLARK, FUNDRAISING TEAM LEADER Thank you to all our fabulous volunteers and supporters who have helped us throughout the year; from collecting cans, helping in the office and working so hard at our events, to making and donating items for us to sell or raffle off - we appreciate your help and couldn’t manage without you all. On behalf of all the Fundraisers, I would also like to thank the St David’s Hospice staff in the Catering Department, Distribution Unit, Hospice Shops and Clinical Departments for all their support. Many of you have taken part in events and challenges to help us raise the much needed funds for the Hospice. This year we have raised over £300,000 through Community Fundraising and Hospice initiated events with more still to come in – many thanks to the local community and businesses who have shown their continued support – we are looking forward to the new events in 2014! We wish you all a very happy Christmas and a great New Year!

CAROLINE THOMAS, SHOPS TEAM LEADER I would like to thank all our Shop and Distribution Volunteers for their total dedication and hard work to make our shops a success, and to all the Shop Managers and Assistants for all their hard work and support. Enjoy your festive break Best wishes Caroline xxx

Focus December 2013