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STRATEGIC PLAN 2012-2021


The Library’s Role Our mission is to be actively engaged and make a significant contribution to the social and economic success of the community by providing free, convenient and equitable access to information for all residents as well as programs and services that support creativity, imagination, innovation and entrepreneurism.


To fulfill this role, we will: make a positive difference in the community by mobilizing knowledge, actively participating in the affairs of the community, and effectively collaborating with our partners in education, culture, business and government.

We will achieve this by focusing on four key strategies: Engage the Community  Enhance Service Delivery  Build Internal Capacity  Secure Sustainable Funding 


Some specific initiatives: Engage the Community

Enhance Service Delivery

Develop & implement a Communication & Marketing Plan that “gets the word out” about the Library & its offerings to the County.

Review our current offerings, identifying those to be continued, those to be enhanced & those to be divested to make room for improvements & new offerings.

Work with the Friends of the Library groups & other community groups to combine our efforts & identify, market & implement appealing, relevant services & programs.

Redesign our service delivery model, identifying the types of physical & virtual spaces required for delivering our new service portfolio of offerings.

Deliver services & programs “beyond the buildings” both electronically & physically in other community venues to convey the message that the Library is not about the building but is about the community.

Implement a revised facility model with facilities that can accommodate the full range of technologies, programs & in-library services demanded by future generations of library users.

Develop & implement a Volunteer Strategy.

Transform our website into a web place for virtual service offerings.


Build Internal Capacity

Secure Sustainable Funding

Develop & implement a Staff Training Plan

Report on & discuss the Library’s contribution with Council semi-annually, & with partner organizations & local governing bodies at least once a year.

Enhance our internal communications with staff, the Board & Council to keep everyone current.

Work with Council to identify performance measures that are meaningful to Council, the Library & the community, & that demonstrate the Library’s role in addressing County issues.

Enhance the Board’s role & understanding of the Library’s role & value in the community.

Develop & implement a broad- based Fundraising Strategy aligned with the Communication & Marketing Plan.

Develop annual objectives, timelines & performance measures, based on the Strategic Plan.

As a result of the organizational review & service delivery model redesign, identify & implement operating efficiencies.


Stormont, Dundas & Glengarry County Library 106-26 Pitt Street, Cornwall, ON K6J 3P2 (613) 936-8777 www.sdglibrary.ca Click here for the full version of the Strategic Plan.

BRANCHES: Stormont: Avonmore · Crysler · Finch · Ingleside · Long Sault · St. Andrews Dundas: Chesterville · Iroquois · Morewood · Morrisburg · South Mountain · Williamsburg · Winchester Glengarry: Alexandria · Dalkeith · Lancaster · Maxville · Williamstown


SD&G County Library - Strategic Plan 2012-2021