Localz Celebrates Product and Office Launch
Localz Celebrates Product and Office Launch Localz had a lot to celebrate this month with product launches for our latest Localz Collection and Localz Field Services solutions, as well as moving into our fab new Melbourne office. We had an awesome party to celebrate – it was great to see some of you there. You can see if you can spot yourself in the highlight reel. We are excited about the latest release of Localz Collection, which is built for the Iconomy customer, who wants everything when, where and how it is best for them. Collection options are a key part of any logistics ecosystem. Without a smooth collection process, the delivery doesn’t work. Whether that be drivers collecting from drop-off areas, customers collecting from store or 1 hour delivery drivers collecting orders from a store for delivery. Localz knows where each part of the puzzle is in real-time, the person, the parcel, the driver and the collection attendant. With these smarts, Localz ensures that the collection process is fast and simple, both for the person processing the collection and the person picking up. So customers receive their parcel in the way they want, when they want and where they want it.
SCLAA Newsletter August 2018
Localz Collection is used by Woolworths, Dan Murphy’s and Countdown. You can see how it works in this video
Localz Field Services makes the job easy for anyone working in the field by bringing transparency to the day of delivery. Localz recently conducted research that suggests that field service personnel lose 23% of their working day to absent customers. This is mostly made up of lost time due to customers not being there when they arrive and customers rescheduling at the last minute. Logistics and delivery businesses have known similar challenges with first time delivery rates for many years. Localz Field Services takes last mile delivery technology to mobile workers, reducing missed appointments and providing a better service to the customer. No one wants to wait at home all day for a delivery or to get their meter fixed – Localz uses real-time location to ensure Iconomy customers get what they want, when they want it, first time. Localz Field Services is used by British Gas and Autoglass. You can see it in action in this video.