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SCLAA NEWSLETTER February 2018 p: 1300 364 160 p: 1300 364 160

February 2018

e: secretary@sclaa.com.au w: sclaa.com.au e: secretary@sclaa.com.au w: sclaa.com.au

SAVE THE DATE: 23 November 2018 Australian Supply Chain and Logistics Awards Gala Dinner. Submissions open 2 April 2018. View 2017 Video Here

Join the SCLAA - For more information on how to join the SCLAA go to www.sclaa.com.au or follow us:

SCLAA National Chairman - Amanda O'Brien Amanda O'Brien is the National Chairman of the SCLAA. Amanda is a Transport & Logistics Professional and the CEO and Managing Director of Australian Worldwide Logistics Pty Ltd trading as Xtreme Freight with head office based in Melbourne.

The Supply Chain Industry has been a hot topic and everything seems to be centred on block chain technology and the IOT.

by Thomson Reuters in collaboration with the SCLAA. The speakers were outstanding and included: •

Vanessa Zimmerman, Chair of the Global Compact Network Australia for the Human Rights Leadership Group and working for Rio Tinto implementing Rio Tinto’ human rights strategy;

Not that this is unimportant but with all this technology are we getting enough rest? With information overload and the emphasis on speed and efficiency, are we all burning the candle at both ends. With different time zones and all the talk about globalisation, we all work in a 24/7 world from which there is no escape. This is the result of the technological age we live in and more than ever we do not dare mention the impact this is having on our humanity - are we ourselves becoming obsolete? With the phenomenal importance currently put on technological advancement, digital presence and constant innovation to advance big and small businesses, are we focussing more on IT than people? With the combination of regulation, compliance and IT becoming onerous costs to business, is it any wonder that anyone working in the industry gets enough shut eye? But we don’t go there because we don’t want to mention our humanity in today’s cut throat business world. We look at ourselves as perfectly efficient and turning a profit even with the acceleration of technological advancement. Let’s race to the pinnacle of service to reach the pot of gold at the end of the rainbow - higher profits more success, ground breaking innovation. And let’s not forget our reputation! Consumers are all over that one. They are our harshest critics. Oh, the pressure - death by media or social media. But at what cost? Humanity!

Jean Roux, partner in the Cyber and Forensic Team for Price Waterhouse Coopers who was previously based in Shanghai whose outstanding insight into the depth of the problem and the mitigating strategies business must take to ensure due diligence is met. He lead the Price Waterhouse Coopers Forensic Services Practice and been involved in investigations in the retail, manufacturing and financial institutions uncovering fraud and anti money laundering. Inevitably, this environment is putting more responsibility on third parties operating in remote markets that may have very different operating standards and understanding of risks;

Mark Rigby, Director for PwC, who spoke both eloquently and passionately about integrity in business, providing expertise to clients and carrying out investigations on anti-bribery and corruption and fraud and third-party management risk.

Cate Harris, Acting Executive Director at the UN Global Compact Network whose drive is to enhance sustainability and is the Global Head of the Lendlease Foundation; and

Phillip Malcolm, Market Development Manager - Risk Pacific Thomson Reuters, whose experience in the past with the Financial Crime and Compliance Division at Oracle for the JAPAC region, has provided him with consummate insight into the area of the hidden supply chain and the importance of uncovering and eradicating commodity supply chain corruption, and ensuring a collective commitment to build responsible and sustainable supply chains.

So with that I must mention the unseen issues not highlighted in the supply chain, the deprivation of humanity in modern slavery. This is hidden from the consumer for corporate greed and higher profits in our consumer driven society. What are businesses doing to reduce the risk of modern slavery in the supply chain? There are more than 21-36 million people in slavery globally, more than the population of Australia, of which 26% are children. The current business environment is increasing both the benefits and risks of third party relationships. 65% think that the current economic climate is encouraging organisations to take risks in relation to regulations to win new business. 14% of third party management professionals do not use the Foreign Corrupt Practices Act (FCPA) to inform their decisions and 13% are not even aware of this legislation. I facilitated in at the “Modern Slavery – Hidden in Plain Sight” events last week in Melbourne and Sydney which were hosted 2

SCLAA Newsletter February 2018

It is essential that industry understands that when it comes to both regulation and reputation, organisations simply cannot afford to risk any serious due diligence breaches. Even unwitting involvement in any form of human rights abuse will have serious consequences. There is growing intolerance from consumers and any organisation linked to human rights abuse and those organisations are likely to suffer significant reputational consequences which can be far more serious than any enforcement action.

Finally, my update it would not be complete without highlighting 2018 being the Year of the Dog; where would the supply chain be in Australia if not for the Chinese investment into Australia. Chinese investment in Australia has reached the highest level since the GFC, up 12% since 2015 to $15.4 billion last year. Australia is the second biggest recipient of Chinese investment globally behind the US. Investment in infrastructure rose to 28% to a record $4.34 billion, with China’s sovereign wealth fund taking stakes in transport firm Asciano and the Port of Melbourne. It was a great honour to be invited by Mr Raymond Fan, the Director of the Hong Kong Economic & Trade Office, to the Chinese New Year Reception jointly hosted by the Hong Kong Trade Development Council, Invest Hong Kong and Hong Kong Australia Business Association. More than 500 delegates and MP’s, including the Hon David Coleman MP – Federal Assistant Minister for Finance

who represented the Prime Minister and Mr Victor Dominello MP, NSW Minister for Finance, Services and Property and other highly ranked government officials who celebrated in style at the Sheraton Wentworth Grand Ballroom in Sydney. The SCLAA will, by personal invitation from the AITA Australian International Trade Association, be represented at the 2018 Global Logistics Technology Conference in Bejiing in March. The SCLAA will continue to highlight the issues that matter and important events in the Supply Chain both domestically and overseas. For SCLAA event information and how you can join the only Association in Australia covering the whole supply chain, visit our website sclaa.com.au or call our national secretariat on 1300 364 160.

SCLAA Newsletter February 2018


Out and About... “Modern Slavery | Hidden in Plain Sight”

Kate Harris and Mark Rigby Amanda O’Brien, SCLAA Chairman

“Jean Rouz and Tabinda Syeda

Phillip Malcolm and Simon Bund

Celebrating the Chinese New Year 2018 (Year of the Dog) - at a reception in the Grand Ballroom, Sofitel Sydney, jointly hosted by HKETO, Hong Kong Trade Development Council, Invest Hong Kong and Hong Kong Australia Business Association

Victor Dominello MP, NSW Minister for Finance Services and Property and Amanda O’Brien, SCLAA Chairman.


SCLAA Newsletter February 2018

Straight Talking - David Doherty OAM David Doherty OAM is a past President and Life Member of the SCLAA and a highly regarded logistician. Send your Straight Talk feedback and comments to davdoh1@optusnet.com.au

Another year underway! Hopefully 2018 will deliver good times and happiness to all Australians. However, I know that many people are experiencing difficulties. I fervently hope all those people struggling with physical, emotional, or financial disadvantages will find ways to build quick, and longer-term improvements that will change their lives. In our own Profession, or if you like,” Industries”, many are finding it hard to find meaningful employment or to sustain careers. Often publicized bleak predictions about the impact technologies and such will have on supply chains and logistics are causing anxiety and alarm. Offshoring has likewise taken many jobs overseas. Sometimes, with good reason and sometimes merely as a cost cutting exercise. Donald Trump for all his chaos has moved to encourage American organisations to bring there operations back on shore. The demise of the Automotive manufacturing in Australia is a real blow, not just to the big auto companies but to the myriad supply chain partners. This includes Supply Chain and Logistics operators. I would not argue in favour of excessively supporting loss making manufacturers (in fact I am a believer in the theory of comparative advantage, but unfortunately it is having real problems in implementation). I am certain you cannot cost cut your way to sustainable growth. Moving operations off shore to capture low cost labour is unpatriotic and of short term benefit. Shareholders should stand up to oppose these moves. Investment, government(s) support and rewards for businesses that will

innovate, develop and employ Australians should be a no brainer. Government subsidies and grants are frequently wasted with money squandered on meaningless projects as electoral bribes. Investment in future thinking Supply Chain and Logistics strategies would be a very good initiative for governments of all persuasions. Time for them to stand up for the future of Australia. Globalisation is staggering through mistrust and such. Free Trade Agreements sound good when they are negotiated and formalised but often fail to deliver over time. Time for a rethink about the future of Australia and the next generation. Where will they work? What work will they do? How will we train and educate those people for the new tasks? What will consumers want in the next decades? What are our “comparative advantages” in Australia? New style collaborations with neighbouring nations may be a necessity. If that occurs, then we must understand and compromise on cultural differences. This has not been a strong point for Australian business and governments to date. Of course, some of our colleagues are riding a wave of success that may or may not endure. Good luck to them. Peter Drucker (Management Guru in the 1950’s) decades ago predicted that excessive executive remuneration should not be tolerated and would detrimentally impact workplaces. He got that right! He also said it is more important to do the right things, than to do things right. We might add that doing the right things right is even better!

of many Supply Chain and Logistics people who are having trouble in gaining employment and/or in building meaningful careers with security and productivity. What can we do to take real action to address this developing serious problem? Can we mount a genuine collaborative project to assess and develop future employment opportunities in Supply Chain and Logistics? Would you volunteer to participate in such a Project? Contact me with your suggestions and/or willingness to get involved to transform our workplaces and prospects in our chosen field. One of the tenets of Supply Chain is to eliminate waste and duplication along the various value chains. Can we convince Governments to pursue those objectives in funding and awarding Grants? Supply Chain and Logistics must seek appropriate investment to participate in building a prosperous Australia, and to promise to deliver on our promises! I recently saw the film on Winston Churchill. Title of the film is The Dark Hours. I enjoyed it very much especially noting his battle with depression and his enjoyment of daily copious intake of alcohol and continuous smoking. The salient point is that Churchill gave England hope when failure and defeat seemed inevitable. That is what we need to do in Australia. Restore hope for all our people regardless of their status or beliefs. We must make 2018 the year of hope for all Supply Chain and Logistics people and for all Australians! Who will stand with us to pursue that lofty aim?

“Success is what comes between failures”. Sir Winston Churchill.

When I started out on this column my purpose was to draw attention to the plight SCLAA Newsletter February 2018


Women in Logistics Erica Gilcrist - Director SCLAA

Hello SCLAA Members and Sponsors. I am very excited to have joined the Board of Directors for 2018. As a member of the Logistics and Supply Chain community, I find my new position an honour and am looking forward to the year ahead. In collaboration with Amanda O’Brien and the SCLAA Team, I intend to personally bring a creative and exciting dimension to this already fantastic organisation. Just like the ever-changing landscape in business and the world today, the SCLAA is agile and at the forefront of all things impacting our industry. Included is continuing to bring the vision of gender parity in Logistics to the forefront.

As most of you are already aware, International Women’s Day is March 8th. While this important date has been recognized since 1977 when the United Nations proclaimed it to be, “A day of women’s rights and world peace”, history goes back more than a century and features a genuine and global storyline. International Women’s Day is about celebrating the social, economic, cultural and political achievements of Women. There are celebrations and events being held around the world and in Australia I recommend you visit the following link to learn more about the activities being held in your local area: https://unwomen.org.au/campaign/international-womensday-2018/ .

Further, and on behalf of the SCLAA, I strongly encourage all Members and Organisations to acknowledge the importance of this day by participating and using it as a catalyst for change while fostering open and compelling conversation around the workplace.

SAVE THE DATE In support and recognition of International Women’s Day 2018, the SCLAA is thrilled to announce that our 3rd Annual Women in Logistics Luncheon is being held on Friday the 3rd of August at the stunning Leonda by the Yarra venue. I have been charged with leading the coordination of the format for the day, and in efforts to kick-start my promise of bringing even more creativity and change, I am planning a very different and exciting format. In following suit with the success of the previous two years, the SCLAA will be featuring top talent, great food and exceptional networking on the afternoon. However, there will be a twist! Moving forward I intend to use this column as the forum for continuing discussions on this important topic, as well as dropping further snippets of information and clues leading up to the day. Registration forms will be distributed early June with promises of an afternoon adventure you won’t want to miss. With that said, I look forward to developing the next installment of Women in Logistics and wish a happy and successful International Woman’s Day 2018 to all!



SCLAA Newsletter February 2018


Unlocking Value from Constraint Innovation Tuesday, 27 March 2018 Continuous Improvement can be applied in every area of life, whether work, career or home, and of course in Supply Chains . Constraint Innovation (based on Theory of Constraints- ToC) is a the key to unlocking value. When: Tuesday, 27 March 2018

Kindly Sponsored by:

Where: Griffith University - Nathan Campus Room N16-0.06, Macrossan Building Cost:

SCLAA Members: Affiliates (CILTA, CIPSA, AIP, APICS): Non-Members: Griffith University Students:

$15.00 $20.00 $25.00 No charge

Times: 17:30 Registration and Networking 18:00 Presentation commences 19:30 Presentation concludes

Light refreshments will be provided.

Lewis will present the central themes of Constraint Innovation from a personal perspective while completing Israeli Air Force Officer training. From his training, Lewis will describe how “Herbie” (the constraint – slowest trooper) can impact the outcomes of most management systems in today’s modern world. How we manage these constraints will determine the optimisation of supply chains and direct/indirect benefits for multiple organisations in the supply chain. This will lead to successful outcomes in comparison to other forms of processes.

Presenter: Lewis Trigger For the past 17 years, Lewis has shared his expertise through workshops to many leading Australian companies such as Newcrest Mining, Arnott’s, Coopers Brewery and various government agencies. Lewis is a recognised international expert in Constraint Innovation. Australian born, Israeli resident, Lewis is an industrial engineer (MBA, MSc) with over 25 years experience in applying ToC with Israeli Military’s maintenance, engineering and logistics systems. In addition, he is a senior lecturer in leading academic institutions including the prestigious M.B.A program at the University of Tel Aviv

Registrations close 23 March 2018 Limited Spaces Available


Email: secretary@sclaa.com.au

Phone: 1300 364 160

SCLAA Newsletter February 2018


More unfair dismissal cases and lower success rates for employers On average, every three and a half minutes, an unfair dismissal claim is made against an employer. That’s 127 a day and employers are losing 60% of the claims. Unfair dismissal claims are consistently the most common claim year on year. According to Ed Mallett Managing Director of Employsure, “Unfair dismissal claims has become a growth industry of sorts. With options available to employees like unions, and advocacy groups, and particularly with the rise of no-win-no-fee lawyers, it’s no surprise the employer success rate in unfair dismissal cases are dipping. Lodging an unfair dismissal case is easier than lodging a tax return.” Last financial year, the Fair Work Commission (FWC) lodged a total of 33,071 applications with unfair dismissals being the most common application more than double that of any other. “The FWC has not provided the data split between large, medium, and small businesses, but what we know from over 14,000 small and medium sized business clients across Australia is that they typically don’t have access to the same resources, time, or money to manage and address unfair dismissal claims, as larger organisations. Overall, employer success rates in unfair dismissal cases is only 40% contrasting to an 86% successful outcome when employers contact us for assistance.” Ed says ending an employment relationship is never easy, both for the employer and the employee:

“The truth is that it is no different to any other relationship break up. It is industrial divorce.” “SMEs are under a lot of pressure. They’re often swamped and struggling to keep their head above water running their business. So, it’s hard to keep across the guidelines, legislation and requirements that they need to be across. SMEs commonly do what they believe is fair, not realising that they have not followed the Fair Work guidelines.” Despite the reason for ending employment, employers must first ensure they understand and comply with the regulatory guidelines or risk a claim for unfair dismissal.


SCLAA Newsletter February 2018

According to Ed: “It’s critical that the right process in line with the Fair Work Act is followed to the letter or employers run the risk of an unfair dismissal claim. If in any doubt, employers should get advice in advance of taking any steps to terminate employment. This is not a risk restricted to big business. All employers are potentially liable.” “We hear from employers all the time that it is hard to understand what is actually required. The complexities of the Fair Work Act can leave employers exposed”. Ed suggests these five ways to minimise the risk of being hit with an unfair dismissal claim:

1. Have clear descriptions of unacceptable behaviour. Employers need to train staff on good conduct and include clear descriptions of unacceptable behaviour in employee handbooks. This can cover every aspect of employee functions from absenteeism, sick leave, performance and, most importantly, conduct.

2. Don’t keep policies in a drawer. When employers have created workplace policies, it’s important that staff know about them. A written or computer quiz could ensure employees have read and understood the policies.

3. Consistency is key. All disputes should be dealt with consistently. Employers should adhere to their own policies and procedures to the letter, in every case. Consistently addressing conduct issues will help staff perceive what is appropriate workplace behaviour and what is not.

4. Have meetings before the situation gets out of hand. If an employee is stepping out of the defined code of conduct, employers are within their rights to schedule a disciplinary meeting to clearly outline the employee’s unacceptable behaviour. Following this meeting, a formal, written warning may be justified. If the misconduct is repeated or it constitutes serious misconduct, this could ultimately justify dismissal.

5. Get the best advice. Get expert advice to develop solid employee contracts, workplace policies and performance management programs to put you in the best position possible before a dispute occurs. Employers shouldn’t act hastily but instead use expert guidance to gain knowledge of your rights and obligations as an employer.

With an average of 127 unfair dismissal claims made against an employer every day, and employers losing 60% of all cases, employers need to ensure correct process is followed. For advice on how to manage an unfair dismissal, or for ways to stop an issue getting so far, speak to an Employsure specialist today on 1300 932 795 or visit www.employsure.com.au

Ed Mallett Managing Director of Employsure 1300 932 795 www.employsure.com.au

Customised expert advice, documentation and solutions across employment relations and work health and safety, packaged for small and medium businesses. Call us today on 1300 932 795 or visit www.employsure.com.au.

Employsure are the leading workplace relations specialists in Australia, bringing together human resources and access to compliance advice to help SCLAA establish fair and safe work conditions. Employsure has practical experience in serving and providing solutions for the Transport and Logistics industry.





Employsure have partnered with SCLAA to support members with managing employees and keeping your workplace safe.




SCLAA members will receive free advice on anything from interpreting awards to Fair Work legislation. For complete peace of mind, talk to the SCLAA Employsure Specialist today on 1300 832 795.

SCLAA Newsletter February 2018


New CoR laws support heavy vehicle safety New Chain of Responsibility laws for Australia’s heavy vehicle industry are coming in mid-2018. The NHVR’s Chain of Responsibility Manager Kym FarquharsonJones has been travelling across Australia outlining the changes to many of the 165,000 businesses which make up the heavy vehicle supply chain. “The real question we are asking business: Is your business ready?” Kym says. “These changes apply to everyone in the heavy vehicle supply chain. “They are a significant step forward in recognising that everyone in the supply chain has a role to play in ensuring heavy vehicle safety. “The reforms aim to complement heavy vehicle and national workplace safety laws, and place a positive duty of care on all heavy vehicle supply chain parties. “The new laws make it clear the responsibility of duty holders to understand and assess their risks, and ensure they are complying with the law.” According to Kym, the replacement of existing prescriptive obligations means the heavy vehicle industry can also benefit from a reduction of red tape and better apply risk management processes to focus on safety outcomes. “The aim of new laws is to make sure everyone in the supply chain shares responsibility for ensuring safety and that breaches of the Heavy Vehicle National Law (HVNL) do not occur,” she says. “Under CoR laws, if a person – including a company, not just the driver – exercises, or has the capability of exercising, any control or influence over any transport activity, they are part of the supply chain and therefore, have a responsibility to ensure the HVNL is complied with.” This means all parties in the supply chain including consignors, dispatchers, packers, loaders, schedulers, consignees or managers must ensure safety as far as reasonably practicable with respect to mass, dimension, loading, speed, fatigue and vehicle standards. A person may be a party in the supply chain in more than one way and legal liability can apply to their actions, inactions and demands. (Information regarding each role may be reviewed here: https://www.nhvr.gov.au/files/201703-483-cor-your-role. pdf ) According to Kym, what is reasonably practicable will vary depending on circumstances however, business practices should include methods to identify, assess, control, monitor and review situations that may cause a HVNL breach. “It will be necessary for consultation with all employees and supply chain partners to ensure safe practice and share 10

SCLAA Newsletter February 2018

relevant information,” she said. “An organisation should have a documented system to ensure all relevant persons are trained. The practices should be comprehensive yet flexible enough to incorporate contingencies. “Duty holders must also make sure the terms of consignment or work/employment contracts will not result in, encourage, reward or provide an incentive for the driver or another party in the supply chain to contravene the HVNL. Contracts and requests that result in or encourage a driver to break the law are illegal. “Under CoR laws, all parties that have control or influence over transport activities are responsible for complying with and for breaches of these laws.” The National Heavy Vehicle Regulator is available to support your business with information and resources to assist you to prepare for the changes. Whether you are a driver, or part of the supply chain, heavy vehicle safety is your business. For more information visit www.nhvr.gov.au/cor In summary • In mid-2018, the HVNL will be amended to make it clear that every defined party in the supply chain has a “duty” to ensure safe practices, rather than being deemed liable for breaches detected. • CoR requirements and legal responsibilities will also extend to other transport activities including vehicle standards and maintenance, and the liability of executive officers will broaden to require due diligence for safety across the entire HVNL. • This approach is similar to that of workplace health and safety laws and will be a significant step towards improving safety in the transport industry. Please refer to this video https://www. youtube.com/watch?v=4Lzab9GIt48 The HVNL does not define how relevant safety and compliance systems are implemented however some key points for companies to consider are: • If a company can directly or indirectly exercise, or has the capability of exercising, control or influence over any transport task, (such as how and when loads are loaded and dispatched) they are part of the chain of responsibility and have an obligation to ensure compliance with the HVNL • Obligations and responsibilities cannot be ‘written out’ or ‘contracted out’ of agreements • They must ensure that they don’t contract for, ask for or require activities that may breach the law • Among other obligations, relevant business systems and controls should be documented and must ensure: o Drivers are not fatigued and adhere to work and rest requirements

o Loads do not exceed vehicle mass or dimension limits

Useful tools and links

o Goods carried on their behalf are appropriately secured

• CoR Gap Assessment Tool https://www.nhvr.gov.au/safetyaccreditation-compliance/chain-of-responsibility/cor-gapassessment

o Delivery arrangements can be met without speeding o Vehicles are properly maintained.

• Introduction to Risk Management https://www.nhvr.gov.au/ files/201709-0707-introduction-to-risk-management.pdf

SCLAA Newsletter February 2018


Be honest, how gender neutral is your recruitment process? Australia, along with many countries worldwide, has made significant progress towards gender equality in the past decade. We have also seen the momentum build especially in those industries that could be described as typically male dominated – like the supply chain and logistics industry. The business case for gender diversity is sound. Survey after survey shows those companies who have women on their management teams and at board level are reaping greater financial rewards than those who don’t. The truth is companies cannot afford to ignore 50% of the potential workforce and expect to be competitive. However, the reality is many don’t even know they are doing it. This is what is known as unconscious bias. An individual’s background, personal experiences, societal stereotypes all have an impact on our decisions and actions, especially when it comes to hiring. Implicit or unconscious bias happens by our brains making incredibly quick judgments and assessments of people – all of which, may not be entirely accurate. So how do you mitigate bias in the recruitment process especially when it’s at a subconscious level? As an experienced recruiter here in Australia and the UK, I have seen many interventions that can assist in the successful recruitment and retention of women in an organisation. A great place to start is reviewing your existing recruitment practices. Employers might consider having at least one woman on their selection panel to combat against affinity bias, which is the tendency to like people who are just like us. You need to ask yourself the question, am I truly assessing on a candidate’s ability or because of familiarity?


SCLAA Newsletter February 2018

Another important yet often neglected item is the position description. Many organisations fail to update descriptions to ensure they truly reflect the quality and skills required in the role today. Employers should look at not just qualifications and experience but also qualities and transferable skills. This is an all too familiar tussle with companies who are insistent on “x number of years’ industry experience” as the safe option for hiring people. Sometimes this is necessary but in my humble opinion, doesn’t always deliver the best long-term solution. As an example, I met with a Transport Manager from a major global transport business the other night – her background was marketing and business – they gave her the opportunity based on her passion, potential and desire. An additional strategy employed by many employers is the introduction of the blind CV. The aim is to neutralise biases by removing personal details such as name, age and gender from job applications. Candidates are then only reviewed on a person’s ability and competencies, nothing else. In addition to these practical suggestions, its also important to note that education is key for change. Employers need to encourage all team members to understand the impact unconscious bias has in the workplace and the importance of interrupting it. There will always be a best person for the role policy at Vertical Talent – we’ve already bucked the trend with our placements in Logistics – something we intend to continue and will unashamedly champion.


Division Report Gary Pearce - ACT/SNSW State President

Here’s looking forward to a happy, healthy, safe and prosperous 2018 for all! The ACT/SNSW Division has been off to a relatively quiet start to the year, with most of the action occurring in the “back room” as the Committee considers strategies for increasing membership levels, broadening our local base, and providing training, certification and development opportunities and experiences for our existing membership. I attended the annual Christmas cocktail evening hosted by the Australian Industry & Defence Network in December, which was also attended by the ACT Chief Minister and other dignitaries. As part of the welcoming address, a special mention was made of the SCLAA and the Australian Supply Chain & Logistics Awards, and in particular the success of our ACT/SNSW member National Mailing & Marketing in winning the prestigious Supply Chain Management award. Our Divisional General Meeting is scheduled for Thursday 22 February, at which all honorary Committee positions will be filled for 2018. Encouragingly, all current committee members have made themselves available for re-election. In the spirit of inclusion and fostering increased participation, they are also offering to stand aside or accept alternate roles should other members wish to nominate for positions. Given the lack of activities to report over the past couple of months (with Canberra in virtual shut-down for the ChristmasNew Year period), we’ve decided instead to reproduce a snippet from a local organisation’s newsletter, expressing some concerns about Canberra and neighbouring drivers. This is perhaps timely given the horrendous NSW and National road tolls over the holiday period. It never ceases to amaze me how thoroughly committed our local tradesmen (in particular) are, rushing to work in the early hours of the morning as though their lives depended on it (unfortunately for some of these drivers, that turns out exactly to be the case!). I’m not sure how we manage to have so few accidents, with closet formula 1 drivers racing around in large utilities, while towing over-sized trailers, without lights, in poor light conditions, and more recently in morning fogs and on wet roads?! That’s to say nothing about some of our 2-wheel friends (“temporary Australians” as my dear old dad used to call them) who obviously haven’t acquired the ability to read speed signs (or maybe they’re just travelling so fast that they don’t see them?!).

And don’t get me started on some of our heavy vehicle “drivers”, many of whom are apparently very environmentally-conscious, trying to minimise fuel use and emissions by sitting a meter or so from the back of cars driving on or near the speed limit in the left lane (obviously to get the benefit of their slip stream?). I also often wonder in amazement as to how some drivers manage to get to and from work every day without so much as a scratch on their beloved 4-wheel “get-out-of-my-way-orI’ll-run-you-down” machines? Or take a few seconds to observe the absolute hysterical “close-your-eyes-and-hope-for-thebest” driving skills on display at some of our round-abouts and merging lanes! And apparently if you manage to squeeze in front of even one car during your trip, you can be awarded the winner’s blue ribbon, magically become a better person/driver, and are rewarded with a bonus of getting to your destination at least 5 - 6 seconds earlier (unless of course the gods are against you, as they always are, and you have the utter misfortune of being held up by a red light 100 meters up the road). Whatever happened to a little road courtesy and consideration for other road users? Contrary to some popular beliefs, roads were built for ALL road users – the young and the not so young; the new P plater and the experienced; both male and female; the seasoned traveller and the week-ender; the new cars with all the flash new technology and those that have seen better days; the driver in a cheery mood and those who have just survived a pretty ordinary day at work. Let’s all cut each other a bit of slack, back off a little, and give a friendly wave of appreciation when somebody shows us a little road courtesy. And try not to get too upset when some idiot flies past you at a great rate of knots – just shake your head and pray that the police get them before they do some real damage. There might be something in there for us all to have a think about?? We have also included below a brief biography of our Divisional Secretary, Luke Martin, as part of our efforts to introduce our committee and all members to the wider SCLAA family.

Thought for the month: If today was perfect, there would be no need for tomorrow!


Division Report Defence’s largest prime logistic support contract, and managing the strategic supply chain for commodity items ranging from aviation fuels through to pharmaceutical items; and •

Chief of Plans NATO Training Mission in Afghanistan where he was awarded the United States Bronze Star in recognition of his strategic planning for the training and logistical support to the Afghan National Security Forces.

Luke has held a range of senior executive logistic appointments in Defence including Deputy Director of Logistic Capability, where he was awarded the Conspicuous Service Cross in recognition of his service to Defence strategic logistics as the member responsible for the logistic assessment of all major capital equipment projects’ integration with the Defence supply chain.

Introducing Luke Martin Luke Martin is currently the Secretary of the SCLAA, ACT/SNSW Division. He has a diverse supply chain and logistic background evolved mostly through 23 years’ service in the Australian Defence Force. Luke initially commenced his service in Army’s Medical Corps managing Army Health Units and Facilities but later transferred to Army’s Ordnance Corps to become a supply chain and logistic specialist. He trained in logistic support to Airborne operations and undertook a range of roles managing logistic elements that supported both Australian and United States Airborne and Special Operations forces.

Before formally retiring from the Army in November 2017, Luke had held the position of Director of logistic and sustainment for the Army’s conventional combat forces. Luke is now happily exploring the bounds of his new civilian lifestyle. He has been fortunate enough to take up a position as a Principal Consultant with a great team at Providence Consulting Group, where he continues to provide strategic planning and reform support to a range of clients. In 2018, Luke achieved Certified Practising Logistician status through the SCLAA.

Luke has held a range of command, management and executive director positions across the Australian Defence Force as a senior logistician. Luke’s military career highlights include the logistic and supply chain roles performed overseas in support Australian Defence Force operations. These ranged from: •

the United Nations Supply Chain operations manager in East Timor in 2001;

Commander of logistic forces responsible for the Australian logistic hub in Kuwait and the supply chain support to Defence units deployed across Kuwait & Iraq post the 2003 Iraq War;

a strategic logistic advisor to Commander International font of the SCLAA lettering. It is a Stabilisation Force Timor Leste in 2006 where he was ‘safe’ font. awarded a Conspicuous Service Medal for establishing

This font is Arial. It goes well with the


SCLAA Newsletter February 2018

Australia’s largest Association for Supply Chain and Logistics professionals and practitioners.


Exploring Supply Chain opportunities in Defence Gary Pearce - ACT/SNSW State President Australian supply chain and logistic companies have a great opportunity to participate in the programs identified in the Defence White Paper. The Defence White Paper sets out a comprehensive, responsible long term plan for Australia’s defence. The Government is investing $200 billion to modernise Australia’s defence capability. Australian businesses, large and small, will be essential to delivering these new capabilities.

This means there will be more opportunities for SMEs to join the thousands already working in the defence industry. A number of new Defence programs have been identified, in particular in the Maritime environment. A number of Navy programs have been acknowledged to replace a number of aging platforms within the RAN fleet, below is a RAN Poster depicting the current Navy Fleet.

One of the significant projects identified is Sea 5000, the Future Frigate, a $35 billion project to replace the Anzac Class Ships. Construction of the nine Future Frigates is scheduled to begin in Adelaide in 2020. A decision on the successful tenderer is expected by April this year. UK firm BAE Systems, Italy's Fincantieri and Spanish shipbuilder Navantia are all tendering to win the contract to design, build and sustain nine new

anti-submarine warfare frigates to replace Australia's Anzac frigate fleet. An example below left illustrating a Future Frigate, provided by BAE. It has been stated recently that Australian industry participation for the project has only been set at 50 per cent, which is creating serious conversations as Australian Industry was expecting a higher percentage, however still worth exploring.

SCLAA Newsletter February 2018


Exploring Supply Chain opportunities in Defence cont'd From the ‘Defence Connect’ website “The Future Frigate program will be one of the largest nation-building projects Australia has ever undertaken. Not only will it support the Defence Force in addressing our region’s rapidly changing Defence and security challenges, but it will have a positive impact on the country’s workforce, our tertiary institutions and local business”. SCLAA members and partners should explore opportunities to be involved in Defence programs, although the three international contenders for the Future Frigate have no doubt have set supply chain footprints; it is expected they will need further Australian Industry support to maintain the quality and integrity of the program, which includes support of the frigates when in service. There are over 3,000 small and medium enterprises (SMEs) throughout Australia providing services such as software development, precision manufacturing and specialist engineering for the defence industry. Many of these businesses do not work directly with Defence, but as part of a supply chain assisting larger companies with Defence contracts. There is also an improved focus on defence industry and innovation programs to help Australian businesses become more competitive and to harness the best of Australian innovation. The Centre for Defence Industry Capability (CDIC) has been established to help SMEs understand opportunities and provide assistance on improving business capabilities.

A number of other Navy projects have been awarded contracts in recent years. The acquisition of 12 Future Submarine Program (SEA 1000) is a future class of submarines for the Royal Australian Navy based on the Shortfin Barracuda proposal by French shipbuilder DCNS to replace the Collinsclass submarines. The class will enter service in the early 2030s with construction extending into the late 2040s to 2050. The Program is estimated to cost $50 billion and will be the largest, and most complex, defence acquisition project in Australian history. The Offshore Patrol Vessel (OPV), a $3 billion project, awarded to German company Lürssen to lead the design and 16

SCLAA Newsletter February 2018

There are many other Navy projects that present opportunities to the supply chain industry. The two Canberra Class landing helicopter docks (LHDs), picture below left, a $3 billion project, are the largest vessels ever constructed for the Royal Australian Navy (RAN). Navantia and BAE Systems Australia, both ships have been commissioned into service. Another Navy project is the Hobart Class Air Warfare Destroyer (AWD), pictured below right, a $9.1 billion project, where three ships are being constructed as part of the AWD Alliance in Adelaide, Navantia being the designer. The first ship has been accepted by Defence, the second ship is preparing for acceptance trials and the third ship is completing construction.

build 12 OPVs. The first two OPVs will be built at the Osborne Naval Shipyard in South Australia by ASC commencing this year. A further 10 will be constructed at the Henderson Maritime Precinct in Western Australia from 2020. Details are yet to be finalised however Austal (an Australian-based global ship building company and defence prime contractor that specialises in the design, construction and support of defence and commercial vessels) and Civmec (a heavy engineering constructor including ship building capabilities) will build the remaining 10 ships in Western Australia. Civmec will provide the steel from Australian suppliers for all 12 OPVs.

There are many other Defence projects that present opportunities to the supply chain industry, not only in the Maritime environment, there are opportunities in the Land and Aerospace environments, one high profile project that has been in the news for over a decade is the Lockheed Martin Joint Strike Fighter (JSF), a $17 billion project to acquire 72 aircraft, with the first expected to be delivered to Australia in 2018 and enter service in 2020.

As outlined there are countless opportunities SCLAA Members and National Partner can explore to be involved. It should be noted the project costs provided are basically acquisition, opportunities also exist for operational support requirements, projects will be in service for 20-40 years, including programed refits/upgrades. One could use the phrase “The world is your oyster”, or simply “you are in a position to take the opportunities that life has to offer”. As mentioned above CDIC has been established to help SMEs understand opportunities and provide assistance on improving business capabilities. Another organisation is the Australian Industry & Defence Network Incorporated (AIDN) is a peak industry association for small-to-medium enterprises (SMEs) wishing to do business in the defence and security sectors. AIDN is made up of State and Territory Chapters with a combined membership of around 600 principally SME companies. An ACT SCLAA Corporate Member National Mailing and Marketing (NMM) is a member of AIDN.

SCLAA Member Companies and National Partners are advised to contact CDIC and AIDN to explore supply chain opportunities. It is also recommended to visit Defence News websites, such as Defence Connect, Australian Defence Magazine (ADM), Asia Pacific Defence Reporter, just to mention a few, to identify potential Defence capabilities that could be explore. For the big projects most Prime Contractors will set up a dedicated website (for example BAE SEA5000 ‘our naval future’ website) to investigate opportunities. It is planned to follow-up in future Newsletters to feature other Defence opportunities. Gary Pearce a SCLAA Director and ACT/SNSW President, is a Principal Consultant with QinetiQ Australia providing Integrated Logistics Support (ILS) specialist support/advice to Defence Projects for over 20 years as a Defence Public Servant and Defence Consultant.

SCLAA Newsletter February 2018



Division Report Brian Lynn - WA State President The SCLAA WA has two exciting event coming up in what promises to be a memorable year for the association.

Please also diarise this important date so you are available to join us.

Firstly on 12th March there is an event at Edith Cowan University (ECU), Mt Lawley to support its launch of the new Supply Chain and Logistics Undergraduate course. At the event, generously sponsored by ECU, Ferry Jie - Associate Professor, Discipline of Commerce will present the new course, and Kanwar TrevisanSingh from Illuminate Group, leadership and management consultants will speak about Supply Chain Psychology for Success.

Details of how to make an award submission and how to register for the event are provided in the Awards brochure, and associated publicity.

The topic will be extremely relevant to both potential new entrants to the industry and to seasoned professionals. Watch out for the publicity and registration links. Secondly and highly significantly April 7th sees the relaunch of the West Australian Transport, Supply Chain and Logistics Awards, recognised by Industry and Government as pre-eminent in celebrating outstanding performance by individuals and organisations in the WA marketplace. A crowd of more than 100 Transport and Logistics professionals and their partners are expected to attend the Awards event, which will be held on Saturday 7 April 2018 at Matilda Bay Restaurant (Roe Room) overlooking the beautiful Swan River and Perth City. Spend a moment to ponder the great things that your Company and staff have achieved in the last year, and consider nominating for one of the award categories. • • • •

Young Professional of the Year Excellence in Transport Planning, Supply Chain & logistics Innovation Excellence in Training & Professional Development

More exciting events are planned for the remainder of the year, including site visits, sundowners and lectures. Planning for the 2018 Golf Day is also well underway; watch this space for more announcements. It was also great to recently introduce Amanda O’Brien, the SCLAA’s National President to the WA committee over dinner, and to hear first-hand of her support for the association in WA. Finally, but very importantly I’d like to welcome the new members of the SCLAA WA committee: •

Sherie Mclaren and Cecile Touze have recently arrived in WA from overseas, both with Supply Chain experience. They have both immediately recognised the value that involvement with an industry association can deliver in getting established in a new country.

Daina Kennedy, from Schenker already has substantial experience in the WA market.

All three bring a refreshing level of enthusiasm which will revitalise the association in years to come, and enhance the potential to deliver events focusing on the role of women in the Supply Chain and Logistics industry.

Dinner with WA Committee Members L-R Sherie McLaren, Stanley Fan, Brian Lynn, Yury Sukov, Amanda O’Brien, (Chair) Daina Kennedy, Indrasen Naidoo, Cécile Touzé and Navinder Singh.


SCLAA Newsletter February 2018

SCLAA WA Supply Chain Psychology for Success - Developing Effective Leadership Qualities Monday, 12 March 2018 The SCLAA WA is proud to support the launch of the Graduate Certificate of Supply Chain and Logistics Management at Edith Cowan University with an event that will be of value to both students and industry professionals. Illuminate Group will present the case and an argument that the supply chain industry need to strengthen their collective leadership traits like self-awareness, self-regulation, social awareness, relationship management and align their systems maturity to that of cognitive one. These otherwise known as soft skills can have hard consequences for the supply chain process maturity. Kindly sponsored by:


Monday, 12 March 2018


Room 10.131, Edith Cowan University, Mount Lawley Campus


SCLAA Members: ECU Students Affiliates (APICS / CILTA): Non-Members:


17:30 - 19:00

$No charge $No charge $10.00 $25.00 Refreshments will be provided and sponsored by the School of Businesss and Law, ECU

Parking: Free parking available on campus.

A 2016 study of corporate professionals working in supply chain management conducted by Queensland forensic psychologist Nathan Brookes found that 21 per cent of those individuals had clinically significant levels of psychopathic traits such as insincerity, lack of empathy or remorse, egocentric behaviour and the ability to be both charming and superficial. The study compared the supply chain management professionals with psychopathic traits with those of the broad prison population. About one in five people in prison and one in 100 people in the general community are psychopathic, according to emerging studies. The volatility, uncertainty, ambiguity, and complexity within which supply chain industry operates requires supply chain cultures that can constantly learn, unlearn and relearn. Illuminate Group will present the case and an argument that the supply chain industry need to strengthen their collective leadership traits like self-awareness, self-regulation, social awareness, relationship management and align their systems maturity to that of cognitive one. These otherwise known as soft skills can have hard consequences for the supply chain process maturity. Associate Professor Ferry Jie, PhD, Discipline of Commerce Ferry will briefly introduce the new Graduate Certificate of Supply Chain and Logistics Management, MMIS and Master of Project Management.

REGISTER ONLINE NOW Registrations close 7 March 2018

Presenter: Kanwar Trevisan-Singh Kanwar is a qualified, experienced and passionate Leadership and Organisational Development professional with Illuminate Group with over 15 years of experience across a broad range of sectors, including heavy resources industry, professional services and public enterprises within Europe and Australia. Illuminate Group are leadership and management consultants in Perth that provide game changing leadership and management consulting solutions.

Email: secretary@sclaa.com.au

Phone: 1300 364 160

For more information and to register - CLICK


SCLAA Newsletter February 2018



Division Report Tim Charlton - NSW State President 1. NSW Update 2018 has kicked off to a good start for the NSW division. The committee are working hard plan out the events and opportunities for this year, including our first thought leadership event, more exclusive site tours and industry show cases. Late last year we sent an expression of interest to NSW members for the upcoming mentoring program. If you’re interested in giving back as a Mentor or would like to participate as a Mentee, sign up via the SCLAA website or email us at nsw@sclaa.com.au As always, we look forward to welcoming others in the industry who would like to be part of this opportunity to network, learn and gain access to exclusive opportunities across NSW. Don’t hesitate to reach out via email or through LinkedIn.

2. What’s coming up? An update from Emory White (VP of Events) We have numerous events in the pipeline for 2018, including NSW’s first Thought Leadership event, more site tours and an exciting opportunity to see first hand autonomous material handling equipment in action! Registrations are open for the - Direct Freight Express Tour on Wednesday February 21st at 4pm. Stay tuned and make sure to register once the opportunities are released to members.

Meet your NSW Committee Ben Summut How long have you been in the logistics and supply chain industry? I've been in the supply chain industry for 5 years. The majority of this has been as a replenishment manager contracted to Big W responsible for the stock flow of home entertainment products nationally. At the start of this year I moved to sales planning for Woolworths Group.

What is your 'day job'? I'm currently responsible for the sales planning and store service level of grocery/food products in Woolworths & Countdown stores for AUS/NZ. This involves ensuring the accuracy and integrity of forward forecasts and implementation of systems and processes. This has provided a unique opportunity to link IT, category management, procurement, logistics and other functions of the business. 20

SCLAA Newsletter February 2018

What’s your role in the NSW committee and what are you working on for members? My role on the SCLAA committee is to implement a mentoring program during 2018 that can help connect mentors and mentees. We're aiming to create a scalable process for setting up these relationships and ensuring both parties grow their careers & network.

Why did you join SCLAA? I joined the SCLAA looking for an experienced mentor within the organisation who could help guide my career and provide insights into the industry. What's something of interest to you in the logistics and supply chain space? Machine learning and AI applications to supply chain systems. The technology is currently in a prototype phase and not many supply chains have utilised the potential available for automation of process based tasks. I'm expecting big changes to ways of working within major players over the next couple of years.

PLUGGING THE WAREHOUSE PRODUCTIVITY DRAIN. From the back of the warehouse to the retail floor, productivity has never been more important. Accurate and timely order picking in a warehouse is critical to ensuring delivery of the right products, at the right time, to the right customer. The volume of orders a warehouse can handle is dependent on the efficiency, accuracy and productivity of the order picker. Most warehouses have transitioned from paper-based to electronic systems, trading paper forms for the instant delivery and collection of information at the point of task via wireless handheld mobile computers. Enterprises have already extracted the maximum available efficiency increases available through today’s handheld mobile computers, but new operational challenges require warehouses to seek new ways to further increase productivity and accuracy. Online sales and home delivery are creating a major increase in order volume and SKUs. Expedited service has become the norm, requiring orders to be fulfilled faster. Additionally, changing worker demographics add a new challenge – today’s workforce wants a familiar easy-to-use touch application interface instead of the traditional terminal emulation “green screen” application interface between workers and the Warehouse Management System (WMS).

With warehouses already reaping the maximum benefits out of their mobility solutions, what can warehouse managers do to obtain the needed increase in productivity? The hidden productivity drain can be plugged by making

devices more ergonomic, more quickly maintained, less likely to cause fatigue, and less likely to result in errors. Improvements to device design leads to real results. After intensive investigation and trials Zebra’s own Innovation and Design team has been able to create a device (the TC8000) that increases productivity by 14 per cent. How? Zebra minimised the ‘tilt and verify’ motion required to interact with the device. While it might seem that the time users spend tilting the device is inconsequential to warehouse operations, as testing revealed, nothing could be further from the truth. The new design means a 55% reduction in wrist motion and a 15% reduction in muscle effort. While it only takes just over a second to tilt the device up to see the screen and back down to scan, when multiplied by the number of picks per day, times the number of workers in the warehouse — and times the number of warehouses for those businesses with multiple locations — the result can be millions of wasted motions every week and a shocking time drain can be measured in months and years’ worth of lost time. Zebra’s latest device is also 33 per cent lighter to minimise fatigue. And, unprecedented by a device manufacturer, Zebra integrated a tool that allows users to transform legacy Terminal Emulation (TE) “green screens” into elegant, graphics-based All-touch TE screens that are not only highly intuitive, but also dramatically reduce the number of interactions required to complete a task — no coding and no modifications to host applications are required. Together these improvements generate approximately one hour saved per worker over an 8-hour day. Find out how Zebra can help take warehouse productivity to places it’s never taken it before HERE.

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Division Report Charles Edwards - VIC/TAS State President Bring on the New Year! We hope all our members had a wonderful Christmas break and New Year! As we work to shed those Christmas Pudding pounds, we have an exciting chapter ahead for SCLAA VIC! The new committee leadership team has been formed. I look forward to working with them as SCLAA VIC President to build off the strong platform Dan Esdaile established as President in 2017! Congratulations to new Vice Presidents; Maddison Timperio, Levi Del Fiero, Ryan Foenander, Jason Alison, Jesse Wilson and Federick Nasol! In 2018 we will further grow the Thought Leadership Series, Mentoring Program, Industry and Networking events with the goal of delivering as much membership value as possible. We have an exciting pipeline of events ahead including an exclusive tour of Australia's first fully automated container terminal, and the 1st Thought Leadership Series event for 2018 on “Disrupting the food supply chain” in March! Finally, we, the committee, only exist for the members, to create the opportunities you want to get out of Australia’s leading supply chain and logistics association. If you have any ideas for events, or would like to participate in our fun and talented committee, please contact me at vic@sclaa.com.au or personally via LinkedIn. - Charles Edwards (Victoria President)

What’s next?

Victoria International Container Terminal is situated in the Port of Melbourne at Webb Dock East. The site has achieved an ISCA Leading Rating for both its Design and Build and has been recognised for its dedication to innovation in 2017 by winning the SMART Infrastructure Project Award at the National Infrastructure Awards. As well as winning the award for Supply Chain Innovation & Technology at the 2017 DCN Australian Shipping and Maritime Awards. A charter bus collected members at Southern Cross Station last Thursday afternoon for the exclusive tour! - Federick Nasol

Disrupting the food supply chain in 201b - Thought Leadership Series #1, 7 March Plans for our 1st Thought Leadership event of 2018 - "Disrupting the food supply chain in 2018" are underway! This event will be held at Melbourne's newest co-working space WeWork off Elizabeth St, on the evening of the 7th March. We have speakers from Monash Food Incubator, Rocketseeder accelerator, PwC and CH Robinson presenting which is very exciting! Further comms will be distributed shortly so stay tuned, but make sure you keep the date free! - Jesse Wilson & Kyle Rogers

To Be Disrupted Collaboration, Date TBD


RMIT School of Business IT and Logistics and the SCLAA are excited to announce the launch of our Industry Collaboration Program - “To Be Disrupted.” There are 2 distinct components for the industry collaboration: (1) Single day Ideation (2) 12-week program focused on solving an industry driven problem – The program will be designed to be a part of course syllabus for students.

Full Auto: A tour of Victoria International Container Terminal Site Tour, 22 February 2018 For our first 2018 site tour we were proud to offer an exclusive look at Australia's first fully automated container terminal! 22

SCLAA Newsletter February 2018

The program will see students, industry professionals, companies, and academics come together and solve on real world problems in an innovative setting. Dates and details for how you can get involved for both these programs will be announced shortly. - Jesse Wilson

2018 Highlights - 2018 Launch Event

Why did you join SCLAA?

To celebrate the New Year, the SCLAA held our annual launch event on 6 February at the Aer Rooftop Bar in Melbourne’s CBD. Melbourne’s weather shone through and the committee and members from over 30 different SC&L companies came together to celebrate the new year on the sunny rooftop bar.

Being from overseas, I wanted to grow my network and find out more about Australia's Supply Chain and Logistics industry. I felt like the SCLAA was a great way to achieve both of these goals. After attending my first event mid last year, I met some incredible people, and I am sure I will meet many more.

Thought provoking discussions were had with members tackling the counterfeit wine industry and others running organisations which integrate the sharing economy into logistics and trace proof of providence for food across the supply chain with advanced pallet technology. Looking forward to the next event!

I am very passionate about the industry as a whole and found the SCLAA a great way to keep up the latest industry trends and understand more of Australia's unique challenges. Australia is a HUGE country, and therefore the challenges here are much different from Ireland, after all, you can drive from the top to bottom of Ireland in six hours.

Why did you choose supply chain?

SCLAA Partners with Vative! Vative, Lean Six Sigma Specialist consultancy, have recently signed on as an SCLAA partner and we look forward to cohosting a breakfast series with an operational excellence theme over the coming months. Vative will also be running the full day Yellow Belt Lean Six Sigma course for our 2018 Mentees and Mentors!

FOCUS on a C ommittee Member Kyle Rogers | Business Development Manager - Silk Contract Logistics

What is your current occupation? I recently started working with Silk Contract Logistics. An Australian owned & operated, Logistics Company. Silk is a land-based solution provider that provides a range of services including Wharf Cartage, Warehousing & Distribution.

I think everyone that works in the Supply Chain asked this question at some point in their career. I have to give credit to my Dad on this one, coming from family haulage and production business he advised that going to university to study Transportation and Logistics would be a good idea. Looking back, it turned out to be a great decision. In my opinion, technology can continue to enhance the industry but the physical goods still have to move, and I believe there is a particular art to that.

What is the proudest moment of your career? Great question. It’s a mix of a few things. Making a move from one side of the world to another and then finding work in an industry I love certainly gave me a feeling of satisfaction. Once I had settled, I was fortunate enough to be a speaker at Logistics conference and have since been asked to attend a few more (which is undoubtedly a good sign). In early February I will be presenting at the Artificial Intelligence (AI) & Deep Learning Conference in Melbourne around how AI is being applied in the Supply Chain & Logistics Industry.

What are your career aspirations? In the short term, I want to learn as much as possible and continue to grow my network here in Australia. Never before has an industry been so ripe for disruption like the Supply Chain & Logistics industry is. With disruption, comes challengesand I believe we need people (Not robots or AI) to solve them. 2018 is sure to throw up another few buzzwords to get us all excited. In the long term, I hope to be part of something unique within the industry and have some fun along the way.

SCLAA Newsletter February 2018



Leading the way, special guests and industry leaders from:

Join the SCLAA for the launch of 2018’s Thought Leadership series. Explore the exciting possibilities that await food and agri businesses this year whilst networking over finger food and drinks! REGISTER NOW Wednesday 7th March 2018, 6:30pm – 9:00pm WeWork: Level 4, 152 Elizabeth Street Members $25 | Non Members $40 | Affiliate Member $35 Limited seating available – Finger food provided RSVP by 06.03.18 secretary@sclaa.com.au


SCLAA Newsletter February 2018

1300 364 160

The emerging Supply Chain Talent Crisis The Asia Pacific supply chain sector is facing a looming talent shortage challenge. If the extent of this shortage isn’t readily addressed, it will quickly transition from a talent gap, into a major crisis.

and operationally literate.

The keys to closing the gap

The number of logistics jobs needed is booming to such an extent that current demand for supply chain professionals already outstrips supply by six to one.

Acknowledging the problem – “Leading companies fully recognise that the talent shortage exists and that the industry has an image problem”

Further, forecasting also shows that demand for supply chain professionals may soon outstrip supply by up nine to one. (Source: DHL, ‘The Supply Chain Talent Shortage: From Gap to Crisis’)If this trend continues many prominent supply chain organisations will face serious operating and revenue risks.

Talent acquisition – “Supply chain as an industry needs a more focused approach to attracting talent, and especially Millennials, into the industry.”

Development pathways – “Clearly defined career pathways, education and training programs, talent development partnerships, and cultural adaptation programs are all vital to retaining and attracting talent.”

Mentoring – “Another highly effective aspect of talent development is the implementation of ongoing mentorship programs. Mentors are usually best selected from within the organisation but at two-levels above their assigned sponsor. They can provide tailored coaching and support as well as access to their wider professional networks.”

Leading companies recognise that they need to move rapidly to resolve this skills gap in order to stay competitive. It is essential that companies can operate and maintain a workforce with the capabilities to evolve with the emerging technologies shaping the industry. What's behind the talent shortage The supply chain industry is so large and complex that there are a wide range of reasons for the emerging talent shortage. These are driven by some factors common to many industries, such as the expanding role of technology in operational processes as well as factors specific to the needs of supply chain. Underlying all factors however is the reality that supply chain in the Asia Pacific is facing a world of changing job requirements. Ideal employees today need both operational competencies and analytical skills, which is a combination that is not always easy to find, and a skill set that cannot be rapidly addressed through informal in-house training programs. While it may be straightforward to find people with strong technical skills or solid professional competencies, it is the combination of the two that organisations within the industry are struggling to find. Additional skills that are also beneficial include leadership and strategic thinking skills to go with analytic and innovative capabilities. This situation has mainly arisen due to the rapid transition from a purely operational and logistics based industry to one now infused with technology at every level. The effects of globalisation and disruptive technologies such as blockchain, 3D printing and greater reliance on automation, as well as consumer expectations for rapid and track-able delivery, mean that supply chain talent needs to be both technologically

This is a combination of skill sets that has not traditionally been emphasised in educational, training, or industry environments. Talent also need to be adept communicators so that they can make connections both vertically within the company as well as horizontally across national and international supply chain partners.

Where to next? Talent skill sets and expectations are changing rapidly as technology transforms entire industries at a rapid pace. Supply chain industry leaders need to shape and secure their workforces in line with these changes and to remain competitive to 2020 and beyond. Supply chains in the Asia Pacific region need to transform their operating and cultural environments to make the industry and their company attractive to the next generation of talent. Bastian Consulting has a deep industry understanding of supply chain in the APAC region. Managing Director, Tony Richter, is a supply chain industry expert with 7+ years executing senior supply chain search across APAC. He works exclusively with a small portfolio of clients and prides himself on the creation of a transparent, credible, and focused approach. This ensures long term trust can be established with all clients and candidates. To find out more about the challenges and opportunities facing the industry or to talk to an industry expert, visit http:// bconsult.io/

SCLAA Newsletter February 2018


At the time of publication of the SCLAA February Newsletter, confirmation was received that:

HOSPITALOG ASIA-2018 dates have changed to 4 - 6 July 2018

2 1 ST – 2 3 RD M A R C H 2 0 1 8 • O N E FA R R E R H O T E L & S PA • S I N G A P O R E

Technological innovations and strategies to increase patient safety, improve operational performance and enhance bottomline figures through effective disruptive healthcare logistics


Attend Hospitalog Asia 2018! - The revolutionary conference for the healthcare logistics industry in the Asia Pacific region Keynote Address Dr Peng Chung Mien CEO, Farrer Park Hospital Expert Panel of Industry Speakers:

Dr Timothy Low, Board of Directors, Farrer Park Hospital Lawrence Koh, Executive Director Supply Chain Operations, Cleveland Clinic Abu Dhabi, UAE Thomas Ng, Board Director & Honorary Treasurer, Chartered Institute of Logistics & Transport, Singapore Krister Partel, Advocacy Director, Australian Healthcare & Hospitals Association Roger Lee, Director, Singapore Institute of Materials Management Andy Siow, Manager, Technical Standards & Services, GS1 Singapore Joy Lee, Manager, Membership Services, Training and Support, GS1 Singapore Paul Bradley, Chairman & CEO, Caprica International Narongrid Galaputh, CEO, Non-Hospital Group, Bangkok Dusit Medical Services Frank Hu Hang, Executive President, Foshan Chancheng Central Hospital John Paul, Managing Director, iCognitive

Supply Chain Asia Connect. Communicate. Collaborate.

Register today www.stratcoms.com/HospitalogAsia2018 SCLAA members enjoy 20% discount off registration fee Programme at a Glance: 21st March 2018

Pre-Conference Workshops

22-23rd March 2018

1½ day Conference

23rd March 2018

½ day Post Conference Site Visit to Farrer Park Hospital

Hospitalog Asia 2018 will focus on patient-centric, customized healthcare through adopting innovative technology business models. The 2 day conference will address: • The role that big data plays in ensuring the success of healthcare operations • Ensuring effective interoperability and continuity across the entire healthcare supply chain • Using disruptive healthcare operations to ensure patient safety whilst optimizing healthcare operations


Pre-Conference Half Day Workshop Introduction to GS1 Standards for Healthcare GS1 Standards enable full visibility of pharmaceuticals and medical devices, from point of production to point of sales, point of dispense or point of care. Implementation of GS1 Standards ensure maximum interoperability between traceability system across the healthcare supply chain and across borders. With the recent development of Pharmaceutical and Medical Device Regulatory Requirements such as US Drug Supply Chain Act (DSCSA) and EU Falsified Medicine Director (FMD), US FDA UDI and EU EDI, an understanding of GS1 Standards will be crucial in assisting your organization in complying to various labeling and traceability requirements while making your supply chain more efficient and improve overall patient safety.

It is estimated that at least 30% of a hospital’s total operating cost is spent on logistics related activities! Whilst external supply chain integration initiatives like continuous replenishment, EDI and e-procurement are gaining more attention, the internal supply chain of a hospital still remains the weakest link in the supply chain integration.

Contact Information: For enquiry, please contact Shandy Poh at enquiry@stratcoms.com Website: www.stratcoms.com/HospitalogAsia2018


SCLAA Newsletter February 2018


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SCLAA February 2018 Newsletter

18 02 sclaa february newsletter  

SCLAA February 2018 Newsletter

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