Manufacturing Today Issue 194 November 2021

Page 24

They can also show real time information, such as rail, airport, weather and Twitter feeds, and include different content on different displays simultaneously to deliver a complete range of information from various sources. Developed to operate under a seamless process, the templates and media content can be updated wirelessly and are capable of integrating IP-based displays through on-board architecture. For operating companies, the new Smart TFTs maximize opportunities to communicate with passengers in a highly engaging format. Slimmer and lighter than previous TFTs, and able to be specified in different sizes, aspect ratios and mounting options, they also make the most of available space. The use of LED backlighting makes for clearer messaging, and they can be operated through a choice of interfaces including Ethernet based, VGA, DVI, HDMI and Display Port. With features including multiple displays, mixed display sizes and resolutions, the new TFTs offer greater flexibility, attractive aesthetics and the reassurance of extended warranty as standard.

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Hanover’s extended warranty is part of the organization’s total focus on customer service, which encompasses not just product quality but peripheral facets as well, such as reliable logistics. In order to maintain its agility, and also deliver to short lead times, the business keeps a close eye on what is happening in the market, and thanks to its financial independence it is able to invest in stock as a buffer against challenges in the supply chain.

Growth trajectory

Forming close relationships with both customers and suppliers and working in partnership with them is another high priority for Hanover. Communication between parties is key, and its suppliers are reassured by the company’s more than 35 years of industry experience and strong position, and therefore often go the extra mile in their support and assistance with Hanover’s projects. In the words of Sean Winter: “Understandably, multiple checks take place before we start working with any supplier, including an in-depth audit, ISO 9001 compliance, quality tests, and an


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