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WELCOME HOME


TABLE OF CONTENTS

CONSTRUCTION SEQUENCE Schedules, delivery date updates, meetings, and a timeline. RESOURCES Learn where to quickly and easily find the information you need across multiple platforms. SERVICE + WARRANTY PROGRAM Instructions on how to get the service you may need and what's covered under your warranty.

CARE + MAINTENANCE Easy reminders on how to care for your new home.

APPENDIX Paper forms for service requests and your Pre-Occupancy Home Orientation.

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SCHEDULES

"NOTHING'S HAPPENING"

The delivery date for your new home begins as an estimate. Generally speaking, Scarmazzi Homes will complete your residence approximately 120 working days from the time we begin construction. Construction will begin approximately 45 days after execution of your contract and completion of your home personalization selections. The official start date will be subject to existing sales in a particular community.

Expect several days during construction of your home when it appears that nothing is happening. This can occur for a number of reasons. Each trade is scheduled days or weeks in advance of the actual work. This period is referred to as "lead time." Time is allotted for completing each trade's work on your home. Sometimes, one trade completes its work a bit ahead of schedule. The next trade already has an assigned time slot, which usually cannot be changed on short notice.

CLOSING UPDATES Scarmazzi Homes recognizes that timing is critical to planning your move. Although a guaranteed date is unrealistic in the early stages of construction, we will provide updates as the home nears completion. You can anticipate knowing your delivery date 60 days in advance and will be advised by your salesperson or closing coordinator.

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Progress pauses while the home awaits building department inspections. This is also part of the normal sequence of the construction schedule and occurs at several points in every home. Also, throughout construction of a home, work progresses rapidly at some stages as highly visible stages are completed (such as installing large expanses of walls) and more slowly at others (such as detail work in framing in soffits and closets). If you have questions about the pace of work, please contact your sales associate for an update.


Although the specific sequence of construction steps varies and overlaps, generally we build your home in the following order:

EXCAVATION AND FOOTER INSTALLATION FOUNDATION WALLS, FRENCH DRAIN, WATERPROOFING (IF APPLICABLE) AND

Your one-on-one Pre-Construction meeting is designed with your homebuilding experience in mind. At this time your Project Manager will review your selections, lot location, schedule and other items associated with building your home.

INSPECTION FRAMING AND WINDOW INSTALLATION, EXTERIOR DOORS, AND INSPECTION ROOFING INSTALLED ROUGH-IN OF MECHANICAL SYSTEMS INCLUDING HVAC, PLUMBING AND ELECTRICAL (EXTRA OUTLETS NEED TO BE INSTALLED AT THIS POINT) ROUGH INSPECTIONS INSULATION + INSPECTION

Your Pre-Drywall Meeting will show you the behind the scenes features of your home before the drywall is put into place. At this time you can inspect and confirm any electrical extras you may have selected.

DRYWALL + INSPECTION INTERIOR TRIM INCLUDING DOORS, BASEBOARDS, CASINGS, OTHER DETAILS PAINT, FINISH WORK INCLUDING CABINETS, COUNTERTOPS, TILE AND FINISH MECHANICALS FLOOR COVERINGS APPLIANCES AND HARDWARE CONSTRUCTION CLEANING, BUILDER'S PUNCH LIST, AND QUALITY WALK EXTERIOR TRIM - SIDING SOFFIT, FASCIA, GUTTERS, AND DOWNSPOUTS

Customer satisfaction is our top priority. This home orientation is intended to explain the operation of the mechanical systems, demonstrate other features, and provide you with maintenance suggestions.

DRIVEWAY INSTALLATION DECK (IF APPLICABLE) FINE GRADING, LAWNS, LANDSCAPING

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STEP 1 Public Offering Statement Expires after seven (7) days. If obtaining a mortgage, a pre-approval letter is due.

TIME OUT House plans are drafted, the permits are filed, and the schedule is prepared.

STEP 2

Home personalization selections are finalized.

STEP 3

Review Selected Options (NO CHANGES can be made at this point) Rough completion date discussed Review Homesite Layout Review Building Process

STEP 4

Review and confirm proper location of electrical and security extras. Closing date reviewed.

STEP 6 It's time for you to shop for homeowner's insurance and moving company services.

STEP 8 This will take place at the sales office. All outstanding money is due at this time. You will be given your keys to your new home and the deed to your property!

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STEP 5

Our closing coordinator will contact you 60 days prior to completion of home to schedule Pre-Settlement Walk Through and closing date.

STEP 7

Your Project Manager will demonstrate features, mechanical systems, and review home maintenance and warrany with you.


Your customized Homebuyer Homepage is an online vault of documents for your use and reference such as your contract, selections, meeting notes, and certain manufacturers' warranties. It's also an online portal where you may submit any warranty work or service request.

To assist you in homeowner maintenance, we've assembled a series of short, easily digestible tutorials on everything from replacing the furnace filter to cleaning a faucet aerator.

This comprehensive handbook is yet another resource we're pleased to offer.

At the time of closing, a third party warranty through Residential Warranty Company (RWC) will be purchased to protect you from catastrophic failure of structural elements of the home. The RWC Warranty also provides a guide for warranty standards and required action under year one of coverage. For more detail, please refer to the RWC Warranty.

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6


A UNIQUE USERNAME AND PASSWORD WILL BE GIVEN TO YOU AFTER CONTRACT

bit.ly/homebuyerpage

NEED HELP NAVIGATING YOUR HOMEPAGE? email: warranty@scarmazzihomes.com / telephone: 724.745.4250 x3

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Your 45-day Service Request and Warranty Service Requests should be submitted electronically through the BuildTopia Homebuyer Homepage. Please note any warranty service requested through face-toface conversation or voicemail may not be processed. All requests must be documented through your Homebuyer Homepage to be considered effective. To submit a service request: Log in to your Homebuyer Homepage Click on the "Service Tab" Select "Submit a New Request" Select "Add Items to Your Request" PLEASE NOTE: If you are submitting a 45-day Checklist request, please type "45 Day" into the text box and click "Add to List."

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A PLUMBING PROBLEM IS AN EMERGENCY WHEN ONE OF THE FOLLOWING OCCURS: All plumbing fixtures stop working in the home. If water is flowing into the home from a broken or backed-up pipe. All toilets in the home are not flushing.

HEATING: When heat is lost due to malfunction in the air handler or furnace, and when the outside temperature is 30°F and falling. COOLING: All calls will be handled during normal business hours. Cooling failures DO NOT CONSTITUTE an emergency condition unless a health problem requires air conditioning in the home.

AN ELECTRICAL EMERGENCY INCLUDES TOTAL ELECTRIC FAILURE THAT IS ISOLATED TO YOUR HOME ONLY. CONTACT THE APPLICABLE SUBCONTRACTOR FROM THE LIST GIVEN TO YOU ON YOUR HOMEBUYER HOMEPAGE.

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The warranty on your new home has several distinct areas. This overview is designed to briefly explain each component of your warranty and what you can expect. For greater detail and scope, please refer to your RWC Warranty contained at the end of this section.

The one-year warranty coverage begins the day you take possession of your home. The workmanship facet of your Builder Warranty includes items that are impacted by the human element of new home construction. It covers the performance standards for scopes of work completed by the Trade Partners who worked on your new home. The categories, warranty standards and action required are outlined in Section II of your RWC Warranty.

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You should read and follow the manufacturer's requirements for the various components contained on your Homebuyer Homepage. All warranties for appliances, equipment and various components of your home are assigned to you by Scarmazzi Homes at closing. We recommend taking the time to FILL OUT ANY WARRANTY CARDS AND INFORMATION.

Since you've chosen a Scarmazzi Home, it includes the RWC Limited Warranty to protect you from catastrophic failure of the loadbearing elements of your home. This means for any Designated Structural Element as defined in Section II of the RWC Warranty, your investment is protected. For more detail, please refer to the RWC Warranty.


The following Limited Warranty is included with the purchase of your new home and we encourage you to read it carefully. The warranty includes important information regarding warranty standards and actions required throughout the first year as well as for Structural Elements of the home. For more detail, please refer to the RWC Warranty which follows.

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TWELVE YEAR WARRANTY FOR NEW HOMES

PENNSYLVANIA Warranty Confirmation Your Warranty consists of your Limited Warranty book and your Warranty Confirmation. AFTER 60 days from your closing, you may obtain your Warranty Confirmation at confirm.rwcwarranty.com. You do not have a warranty without the Warranty Confirmation. If you do not have access to the Internet, please contact the plan Administrator to obtain your Limited Warranty book and Warranty Confirmation.

THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES. TO THE EXTENT PERMITTED BY LAW, THE PURCHASER OF THIS HOME AND ALL SUBSEQUENT PURCHASERS HEREBY WAIVE ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE WARRANTY OF GOOD WORKMANSHIP AND THE WARRANTY OF HABITABILITY. THOSE WARRANTIES HAVE BEEN REPLACED BY THIS EXPRESS, INSURANCE BACKED WARRANTY. For your Limited Warranty to be in effect, you should receive the following documentation: Limited Warranty #3175 • Application For Warranty form #316 (Refer to Section V.C. for applicability) • Warranty Confirmation Insurer: Western Pacific Mutual Insurance Company, A Risk Retention Group

RWC 15 WPMIC #3175 Rev. 11/15 ©2000 Harrisburg, PA


contents Section I. The Limited Warranty ....................................................1 - 4 A. Introduction .................................................................1 B. What your Limited Warranty Covers ..........................1 C. Responsibilities, Limitations, and Conditions .....1 - 2 D. What your Limited Warranty Does NOT Cover .....2 - 4

Dear Home Buyer,

Section II.

Congratulations on the purchase of your new Home. This is probably one of the largest, most important investments you’ve ever made and we wish you many years of enjoyment. You’ve chosen a Home built by a leading Builder which includes the RWC Limited Warranty, assurance that your investment is well protected. This book explains the Limited Warranty in its entirety, and we encourage you to take time to READ IT CAREFULLY.

Warranty Standards ...................................................5 - 18 A1. Foundations .........................................................5 - 6 Basement, Crawl Space, and Slab on Grade A2. Framing .....................................................................7 Ceiling, Floor, Roof, and Wall A3. Exterior .............................................................. 8 - 11 Structurally Attached Wood or Composite Decks, Doors, Roofing, Sitework, Structurally Attached Stoop, Porch, Patio, Wall Covering, and Windows A4. Interior .............................................................11 - 13 Doors, Walls, Ceilings, Surfaces, Finishes and Trim, and Floor Covering A5. Mechanical...................................................... 14 - 15 Electrical, Heating and Cooling, and Plumbing A6. Specialties....................................................... 15 - 16 Bathroom and Kitchen, Chimney and Fireplace, and Insulation B. 12 Year DSE Coverage ................................... 17 - 18

This Limited Warranty provides you with protection in accordance with this warranty book for twelve full years of Home ownership. During the first year, your Builder is responsible for specified warranty obligations. In the unlikely event your Builder is unable or unwilling to perform, the Warranty is provided subject to the conditions, terms and exclusions listed. Your Warranty also includes a twelve year Designated Structural Element protection as defined in this book. This is not a warranty service contract, but a written twelve year limited warranty which your Builder has elected to provide with your Home. Take time now to read this book. Familiarize yourself with the Warranty and its limitations. Contact your Builder regarding specific construction standards and how they apply to your Home. Again, congratulations and enjoy your new Home! Very truly yours, Residential Warranty Company, LLC

Section III. Requesting Warranty Performance ........................ 19 - 21 A. Notice to Warrantor ..................................................19 B. How to Notify the Administrator...............................19 C. Mediation and Inspection ........................................20 D. Arbitration .........................................................20 - 21 E. Conditions of Warranty Performance ......................21

Section IV. Provisions that Apply to Warranty...................................22

Section V. Definitions ................................................................. 23 - 24

16 RWC Residential Warranty Company, LLC • 5300 Derry Street, Harrisburg, PA 17111 • 717.561.4480


SECTION I.

THE LIMITED WARRANTY

A. INTRODUCTION 1.

2.

3.

This book explains what this Limited Warranty on your Home covers, what it does not cover, how it works, and other details, conditions and limitations that apply. Some of the important terms contained in this Limited Warranty are defined in Section V. When reading this Limited Warranty, you will recognize the terms that are defined, because these words are in plain bold print, like this. Read this document in its entirety, including its definitions, to understand the protection it provides, the exclusions that apply, your responsibilities, how the Warranty is interpreted, and how it operates. If you have questions, you may call RWC at (717) 561-4480. This Limited Warranty will automatically transfer to a new Owner if you sell your Home during the twelve (12) year term of the Limited Warranty, except in the case of a foreclosure that voids the warranty as provided in Section I.A.3. This Limited Warranty becomes void and all obligations on the part of Warrantor cease as of the date an Owner vacates the Home due to foreclosure proceedings.

C. RESPONSIBILITIES, LIMITATIONS, AND CONDITIONS 1.

2.

3.

4.

5.

B. WHAT YOUR LIMITED WARRANTY COVERS 1.

Beginning on the Effective Date of Warranty, your Home is warranted as follows: a. During Year One: Your Builder warrants that, for a period of one (1) year, Warranted Items will function and operate as described in the Warranty Standards of Year One described in Section II. b. During Years One through Twelve: Designated Structural Elements (DSEs) are warranted for twelve (12) years from the Effective Date of Warranty. The Insurer is the Warrantor for Designated Structural Elements.

6.

You are responsible for regular maintenance of your Home and surrounding areas. General and preventative maintenance is required to prolong your Home's life. You must establish a written, final walk-through inspection list of items in need of service prior to occupancy or closing, whichever is first. This list must be signed and dated by you and your Builder. Keep a copy for your records. There are no warranties that extend beyond the description contained in this Limited Warranty. To the extent permitted by law, all such other warranties, expressed or implied, including, but not limited to, implied warranties of fitness, merchantability, good workmanship and habitability, are hereby waived. You must obtain written authorization from the Administrator prior to incurring expenses. Costs incurred for unauthorized repairs to Warranted Items are not reimbursable. It is anticipated that your Builder will assign to you all manufacturers’ warranties on products included in the Final Sales Price of your Home. Neither the Insurer nor the Administrator will be liable for your Builder’s failure to do so. Appliances and similar products and Equipment are not covered by this Limited Warranty. The Warrantor will repair, replace, or pay the reasonable cost of repair or replacement of Defects. In the case of a warranted Defect in a DSE, the Warrantor’s obligation is limited to actions as are necessary to stabilize the load-bearing element or to restore its load-bearing capability. The aggregate cost to the Warrantor under this Limited Warranty shall not exceed the lesser of: the Final Sales Price of the Home as listed on the Application For RWC 17


THE LIMITED WARRANTY

7. 8.

9.

Warranty form or as otherwise provided to the Administrator by the Builder at the time the Limited Warranty is validated OR $100,000. The Warrantor in all cases shall choose whether to repair, replace, or make payment. Actions taken to cure Defects will NOT extend the periods of coverage provided in this Limited Warranty. If your Builder fails to complete any part of the Home that is reasonably foreseeable to cause damage to a Designated Structural Element, then it is your responsibility to complete such parts of the Home to avoid such damage. If you fail to complete the work, then any resulting damage is not covered under this Limited Warranty. The warranty period for any item completed after the Effective Date of Warranty shall be deemed to have commenced on the Effective Date of Warranty. The Warrantor is not responsible for matching color, texture, or finish where materials must be replaced or repaired.

D. WHAT YOUR LIMITED WARRANTY DOES NOT COVER This Limited Warranty does NOT cover: 1. a. Loss, damage or injury to land, persons, animals, personal property, and improvements or structures, other than Warranted Items in the Home. b. Loss or damage to any item listed as an additional exclusion on the Application for Warranty form. 2. Loss or damage which, directly or indirectly, results from or is made worse by the following: a. Insects, birds, vermin, rodents, or wild or domestic animals.

18 RWC

b. c. d.

e. f. g.

h. i.

j. k.

SECTION I.

Use of the Home for non-residential purposes. Any condition which is covered by any other insurance or for which compensation is granted by Legislation. Flood, surface water, waves, tidal water, spray from a body of water (whether or not driven by wind), water that backs up from sewers or drains, changes in the water table which were not reasonably foreseeable, water below the surface of the ground (including water which exerts pressure or seeps or leaks through a building, sidewalk, driveway, foundation, swimming pool or other structure), wetlands, springs or aquifers. Deterioration due to normal wear and tear. Material or work supplied by anyone other than your Builder or your Builder's employees, agents or subcontractors. Failure to routinely and properly maintain your Home and the property on which your Home is located, including failure to provide proper and routine ventilation. After year one, Structurally Attached decks, balconies, patios, porches, stoops, porch roofs and porticos. After year one, elements of the Home which are constructed in a way that is separate from foundation walls or other structural elements of the Home like, but not limited to, chimneys and concrete floors of basements and attached garages. The grading of the property surrounding your Home by anyone other than your Builder or your Builder’s employees, agents or subcontractors. Erosion.


SECTION I. l.

THE LIMITED WARRANTY

Any modification or addition to the Home or the property under or around the Home, made after the Effective Date of Warranty (other than changes made in order to meet the obligations of this Limited Warranty). m. Water in crawlspaces. n. The weight of a water bed or any other type of furnishing or Equipment that exceeds the loadbearing design of the Home. o. The presence of radon, formaldehyde, carcinogenic substances or other pollutants and contaminants, or the presence of hazardous or toxic materials within the Home. p. Acts or omissions by you, your agents, employees, licensees, or invitees; accidents, riots, civil commotion, nuclear hazards, acts of God or nature, fire, explosion, blasting, smoke, drought, water escape, windstorms, tropical storms, hurricanes, hail, lightning, ice, snow, falling trees, aircraft, vehicles, flood, mudslides, sinkholes, mine subsidence, faults, crevices, earthquake, land shock waves or tremors occurring before, during or after a volcanic eruption or manmade events such as war, terrorism or vandalism. q. Your failure to minimize or prevent loss or damage in a timely manner.

r.

Improvements not part of the Home itself, including, but not limited to: recreational facilities; driveways; walkways; patios, porches and stoops not Structurally Attached to the Home; decks and balconies which are not bolted to or cantilevered from the Home; boundary and/or retaining walls; bulkheads; fences; landscaping, sodding, seeding, shrubs, trees and plantings; subsurface drainage systems (other than footer drains); lawn sprinkler systems; off site improvements, including streets, sidewalks, adjacent property and the like; garages or out buildings (except those which contain a Heating, Ventilating, and Cooling System, Plumbing System or Electrical System serving the Home, and then only to the extent that these systems are affected). A detached garage or out building is one that is constructed on its own foundation separate and apart from the foundation of the Home. A breezeway, fence, utility line or similar union between the Home and a garage or out building does not cause it to be considered attached. s. Negligent operation of the Home, or its systems by anyone other than your Builder, its agents, employees or subcontractors. t. The Water Supply System, private or public, including volume and pressure of water flow and quality and potability of water. u. The Sewage Disposal System, private or public, including design. v. A swimming pool whether located within or outside the Home. 3. Your Builder’s failure to complete construction of the Home, or any portion of it, on or before the Effective Date of Warranty, or damages arising from such failure. An incomplete item is not considered a Defect. (Your Builder, however, may be obligated to complete such items under separate agreements between you and your Builder.) 4. A deficiency which does not result in actual physical damage or loss to the Home. 5. Consequential Damages. 6. Violation of applicable building codes or ordinances, unless such violation results in a Defect which is otherwise covered under this Limited Warranty. Under such circumstances, the obligation of the Warrantor under this Limited Warranty shall be only to repair the Defect, but not necessarily to restore or bring the Home into compliance with the codes or ordinances. 7. A Defect that is a subject of a request for warranty performance submitted to the Administrator after an unreasonable delay or later than thirty (30) days after the expiration of the Applicable Warranty period. 8. A Defect that you repair without prior written authorization of the Administrator. RWC 19


THE LIMITED WARRANTY

SECTION I.

not Structurally Attached to the Home; decks and balconies which are not bolted to or cantilevered from the Home; boundary and/or retaining walls; bulkheads; fences; landscaping, sodding, seeding, shrubs, trees and plantings; subsurface drainage systems (other than footer drains); lawn sprinkler systems; off site improvements, including streets, sidewalks, adjacent property and the like; garages or out buildings (except those which contain a Heating, Ventilating, and Cooling System, Plumbing System or Electrical System serving the Home, and then only to the extent that these systems are

9.

10. 11. 12. 13.

14. 15.

16.

17.

20 RWC

The removal and/or replacement of items not covered by this Limited Warranty, like landscaping or personal property, and items not originally installed by your Builder, like wallpaper, where removal and replacement are required to repair a Defect. Wiring, wires and cables that connect the Home to communication services like telephone, television, intercom, computer and security systems. The Water Supply System, including volume and pressure of water flow. The Sewage Disposal System, including design. Any Defect consisting of, caused by, contributed to, or aggravated by moisture, dampness, condensation, wet or dry rot, mold, mildew, fungus, rust or heat build-up, regardless of the originating cause of any moisture or water penetration that leads to the Defect. Sound transmission and sound proofing. Appliances and Equipment in your Home. The Appliances and Equipment in your Home may be covered by warranties issued by the manufacturers or suppliers, and your Builder should pass these warranties on to you at closing. Damage caused by improper maintenance or operation, negligence, or improper service of these items by you or your agent will not be covered under this Limited Warranty. After year one, elements of the Home which are constructed separate from foundation walls or other structural elements of the Home like, but not limited to, chimneys and concrete floors of basements and attached garages. Improvements not part of the Home itself, including, but not limited to: recreational facilities; driveways; walkways; patios, porches and stoops

affected). A detached garage or out building is one that is constructed on its own foundation separate and apart from the foundation of the Home. A breezeway, fence, utility line or similar union between the Home and a garage or out building does not cause it to be considered attached. 18. A swimming pool whether located within or outside the Home. 19. Any item not listed as a Warranted Item in this Limited Warranty. The enumeration of the Exclusions above is not intended to be exhaustive of the items that are not covered by this Limited Warranty. 20. Modifications or additions to the Home, or property under or around the Home, made after the Effective Date of Warranty (other than changes made in order to meet the obligations of this Limited Warranty).


SECTION II.

WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

1. FOUNDATIONS OBSERVATION

BASEMENT

ACTION REQUIRED

COMMENTS

1.1 Cracks appear in control joints.

No action required.

The expansion/contraction joint is placed to control cracking. This is not a deficiency.

1.2 Uneven concrete floors in finished areas of a basement.

Builder will correct those areas in which Defect exceeds 3/8 in. within a 32 in. measurement.

In rooms not initially finished as living areas or where a floor or a portion of a floor surface has been designed for specific drainage purposes, a slope which exceeds 3/8 in. within a 32 in. measurement is not a deficiency.

1.3 Cracks in poured concrete foundation walls.

Builder will correct any crack which exceeds 1/4 in. in width.

Shrinkage cracks are common and should be expected. Surface patching and epoxy injections are examples of acceptable repair methods.

1.4 Cracks in block or veneer wall.

Builder will correct cracks which exceed 1/4 in. in width.

Some cracks are common through masonry and mortar joints. Cracks 1/4 in. or less are considered routine Owner maintenance.

1.5 Leaks resulting in actual flow or trickling of water through wall or floor, causing an accumulation.

Builder will correct.

A one-time occurrence may not indicate a Defect. Owner must maintain proper grading around the Home and maintain any surface water control systems installed by Builder. Dampness and condensation are normal conditions and are not covered by this Limited Warranty.

1.6 Disintegration of the concrete floor surface.

Builder will correct disintegrated surfaces caused by improper placement of concrete.

Disintegration caused by erosion due to salt, chemicals, implements used and other factors beyond Builder’s control is not a warranted deficiency.

1.7 Cracks in concrete floor which rupture or significantly impair performance of floor covering.

Builder will correct so Defect is not readily noticeable when floor covering is in place.

Minor impressions in floor covering are not considered significant imperfections.

1.8 Cracks in concrete floor of unfinished area (no floor covering) or in areas not designed for living.

Builder will correct cracks which exceed 1/4 in. in width or vertical displacement.

Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.

1.9 Condensation on walls, joists, support columns and other components of basement area.

No action required.

Maintaining adequate ventilation and moisture control is considered Owner maintenance.

RWC 21


WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

1. FOUNDATIONS

(continued)

OBSERVATION

CRAWL SPACE

SLAB ON GRADE

22 RWC

ACTION REQUIRED

COMMENTS

1.10 Cracks in poured concrete foundation walls.

Builder will correct any crack which exceeds 1/4 in. in width.

Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks of 1/4 in. or less are common and should be expected.

1.11 Cracks in block or veneer wall.

Builder will correct cracks greater than 1/4 in. in width.

Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks of 1/4 in. or less are common and should be expected.

1.12 Inadequate ventilation.

Builder will install properly sized louvers or vents.

Maintaining adequate ventilation and moisture control, including seasonal adjustment of vent openings, is considered Owner maintenance.

1.13 Condensation on walls, joists, support columns and other components of the crawl space area.

No action required.

Maintaining adequate ventilation and moisture control, including seasonal adjustment of vent openings, is considered Owner maintenance.

1.14 Cracks appear at control joints.

No action required.

Expansion/contraction joint is placed to control cracking. This is not a deficiency.

1.15 Uneven concrete floors in finished areas.

Builder will correct areas in which Defect exceeds 3/8 in. within a 32 in. measurement.

In rooms not initially finished as living areas or where a floor or a portion of a floor surface has been designed for specific drainage purposes, a slope which exceeds 3/8 in. within a 32 in. measurement is acceptable.

1.16 Disintegration of concrete floor surface.

Builder will correct disintegrated surfaces caused by improper placement of concrete.

Disintegration caused by erosion due to salt, chemicals, implements used and other factors beyond Builder’s control is not a warranted deficiency.

1.17 Crack in concrete floor which ruptures or significantly impairs performance of floor covering.

Builder will correct so Defect is not readily noticeable when floor covering is in place.

Minor impressions in floor covering are not considered significant imperfections.

1.18 Cracks in attached garage slab.

Builder will correct cracks which exceed 1/4 in. in width or vertical displacement.

Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.

1.19 Cracks in concrete floor of unfinished area (no floor covering) or in areas not designed for living.

Builder will correct cracks which exceed 1/4 in. in width or vertical displacement.

Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.

1.20 Cracks in visible face of foundation.

Builder will correct cracks in excess of 1/4 in. in width.

Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.


SECTION II.

WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

2. FRAMING OBSERVATION

ACTION REQUIRED

COMMENTS

2.1 Uneven ceiling.

Builder will correct if unevenness exceeds 1/4 in. within a 32 in. measurement.

Some minor framing imperfections should be expected.

2.2 High and low areas.

Builder will correct if high or low areas exceed 1/4 in. within a 32 in. measurement.

Some minor framing imperfections should be expected.

2.3 Floor squeaks.

Builder will correct if caused by a defective joist or improperly installed subfloor. Builder will take corrective action to reduce squeaking to the extent possible within reasonable repair capability without removing floor or ceiling finishes.

A large area of floor squeaks which is noticeable, loud and objectionable is a Defect. A squeak-proof floor cannot be guaranteed. Lumber shrinkage as well as temperature and humidity changes may cause squeaks.

2.4 Split or warped rafters or trusses.

No action required.

Some splitting and warping is normal and is caused by high temperature effects on lumber.

2.5 Bow or bulge.

Builder will correct if bow or bulge exceeds 1/2 in. within 32 in. horizontal or vertical measurement.

Minor framing imperfections should be expected.

2.6 Out-of-plumb.

Builder will correct where out-of-plumb condition exceeds 3/4 in. within 8 ft. vertical measurement.

Minor framing imperfections should be expected.

2.7 Wall is out-of-square.

No action required.

A wall out-of-square is not a Defect.

CEILING

FLOOR

ROOF

WALL

RWC 23


WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

3. EXTERIOR OBSERVATION

STRUCTURALLY ATTACHED WOOD OR COMPOSITE DECKS

DOORS

24 RWC

ACTION REQUIRED

COMMENTS

3.1 Wood twisting, warping or splitting.

Builder will correct only if due to improper installation.

Twisting, warping or splitting of wood deck material is normal due to exposure to the elements. Owner maintenance is required.

3.2 Settlement.

Builder will correct slope of deck which exceeds a ratio of 2 in. in a 10 ft. measurement.

Some slope is often provided to allow for water drainage.

3.3 Loose railing or post.

Builder will correct if due to improper installation.

Owner maintenance is required.

3.4 Binds, sticks or does not latch.

Builder will correct if caused by faulty workmanship or materials.

Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

3.5 Wood door panel shrinks.

No action required.

Panels will shrink and expand and may expose unfinished surfaces.

3.6 Warping.

Builder will correct warping which exceeds 1/4 in., measured vertically, horizontally or diagonally.

Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

3.7 Split in panel.

Builder will correct if split allows the entrance of elements.

Splits which do not allow the entrance of elements are considered normal. Owner maintenance is required.

3.8 Separation between door and weather-stripping.

Builder will correct if daylight is visible or if entrance of elements occurs under normal conditions.

Even with properly installed weatherstripping, some movement of the door, when closed, may be expected. Owner maintenance is required for minor alterations to adjustable thresholds and other parts of the door.

3.9 Screen mesh is torn or damaged.

Builder will correct only if damage is documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

3.10 Overhead garage door fails to operate or allows rain or snow to leak through.

Builder will correct garage doors which do not fit or operate properly.

Some entrance of elements can be expected and is not considered a deficiency. If Owner installs a garage door opener, Builder is not responsible for operation of door.


SECTION II.

WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

3. EXTERIOR

(continued) OBSERVATION

ROOFING

ACTION REQUIRED

COMMENTS

3.11 Roof and roof flashing leaks.

Builder will correct active and current leaks that occur under normal conditions.

No action is required if leak is due to snow or ice buildup, high winds or driving rains. Prevention of snow or ice buildup is the Owner's responsibility. Substantiation of an active and current leak is the Owner's responsibility.

3.12 Lifted, torn, curled, or cupped shingles.

No action required.

Owner maintenance is required. Cupping in excess of 1/2 in. should be reported to the manufacturer.

3.13 Shingles that have blown off.

Builder will correct affected area if due to poor installation.

Shingles shall not blow off in winds less than the manufacturer's specifications.

3.14 Inadequate ventilation.

Builder will provide adequate ventilation.

Moisture accumulation in attics which are not adequately vented is a deficiency. Owner is responsible to keep vents clear of obstructions to promote air flow.

3.15 Water stays in gutters.

Builder will correct to limit standing water depth at 1 in.

Owner is responsible for keeping gutters and downspouts clean.

3.16 Gutter or downspout leaks.

Builder will correct leaks at connections.

Owner is responsible for keeping gutters and downspouts clean. Gutters may overflow during heavy rains.

3.17 Standing water within 10 ft. of the foundation.

Builder will correct water which stands for more than 24 hours, or more than 48 hours in swales.

Standing water beyond the 10 ft. perimeter of the foundation is not covered by this Limited Warranty. Owner is responsible for establishing and maintaining adequate ground cover.

3.18 Settling of ground around foundation walls, utility trenches or other filled areas on property where there has been excavation and backfill which affected foundation drainage.

If final grading was performed by Builder, he will replace fill in excessively settled areas only once.

If settlement does not exceed 6 in., it is Owner’s responsibility to fill affected areas. The party responsible for establishing the final grade shall provide for positive drainage away from foundation. Owner is responsible for establishing and maintaining adequate ground cover.

3.19 Settlement, heaving or movement.

Builder will correct if movement exceeds 1 in. from the Home for stoops, porches and patios which are structurally attached.

Stoops, porches and patios which are poured separately and simply abut the house are not covered by this Limited Warranty.

3.20 Concrete splatters on adjacent surfaces.

Builder will correct only if damage is documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

SITE WORK

STRUCTURALLY ATTACHED STOOP, PORCH & PATIO

RWC 25


WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

3. EXTERIOR

(continued) OBSERVATION

WALL COVERING

26 RWC

ACTION REQUIRED

COMMENTS

3.21 Entrance of elements through separations of wood, hardboard or fiber cement siding or trim joints, or separation between trim and surfaces of masonry or siding.

Builder will correct entrance of elements or separations exceeding 3/8 in. by caulking or other methods.

Any separations 3/8 in. or less are considered routine Owner maintenance.

3.22 Cracks in stucco or similar synthetic based finishes.

Builder will correct cracks which exceed 1/8 in. in width.

Caulking and touch-up painting are examples of acceptable repair methods. Builder is not responsible for exact color, texture or finish matches. Hairline cracks are common.

3.23 Siding materials become detached from the Home.

Builder will correct affected area if due to improper workmanship or materials.

Separated, loose or delaminated siding can be due to improper maintenance and is not considered a Defect.

3.24 Aluminum or vinyl siding is bowed or wavy.

Builder is responsible only if installed improperly and waves or bowing exceed 1/2 in. within a 32 in. measurement.

Check your manufacturer's warranty on this product for coverage regarding dents, holes, wind specifications, etc.

3.25 Paint or stain peels or deteriorates.

Builder will correct. If 75% of a particular wall is affected, entire wall will be corrected.

Some fading is normal due to weathering. Mildew and fungus on exterior surfaces are caused by climatic conditions and are considered routine maintenance. Varnish or lacquer deteriorates quickly and is not covered by this Limited Warranty.

3.26 Paint splatters and smears on other surfaces.

Builder will correct only if damage is documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

3.27 Faulty application of paint on wall and trim surfaces.

Builder will correct affected area. If greater than 75% of wall or trim piece is affected, entire surface will be corrected.

Some minor imperfections such as overspray, brushmarks, etc., are common and should be expected.

3.28 Knot holes bleed through paint or stain.

Builder will correct affected areas where excessive bleeding of knots appear.

Knot holes will be apparent depending on the quality of material used.

3.29 Vent or louver leaks.

Builder will correct if caused by improper installation.

Properly installed louvers or vents may at times allow rain or snow to enter under strong wind conditions and is not a deficiency.

3.30 Cracks in masonry, veneer, stone, etc.

Builder will correct cracks which exceed 1/4 in. in width.

Some cracks are common through masonry and mortar joints. Cracks 1/4 in. or less are considered routine Owner maintenance.


SECTION II.

WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

3. EXTERIOR

(continued) OBSERVATION

WINDOWS

ACTION REQUIRED

COMMENTS

3.31 Condensation or frost on interior window surface.

No action required.

Condensation is relative to the quality and type of windows. Temperature differences in high levels of humidity along with individual living habits will cause condensation.

3.32 Clouding or condensation between panes of glass.

Builder will correct only if damage is documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

3.33 Glass breakage.

Builder will correct only if damage is documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

3.34 Excessive drafts and leaks.

Builder will correct poorly fitted windows.

Relative to the quality and type of windows, drafts are sometimes noticeable around windows, especially during high winds. It may be necessary for the Owner to have storm windows installed to provide a satisfactory solution in high wind areas. All caulking materials expand and contract due to temperature variation and dissimilar materials. Maintenance of weather-stripping is Owner's responsibility.

3.35 Difficult to open, close or lock.

Builder will correct.

Windows should open, close and lock with reasonable pressure.

4.1 Latch is loose or rattles.

No action required.

Some minor movement should be expected.

4.2 Binds, sticks or does not latch.

Builder will correct if due to faulty workmanship and materials.

Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

4.3 Warping.

Builder will correct warping which exceeds 1/4 in., measured vertically, horizontally or diagonally.

Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

4.4 Excessive opening at bottom.

Builder will correct gaps in excess of 1-1/2 in. between bottom of passage door and finished floor or 2 in. between bottom of closet door and finished floor.

Gaps under doors are intended for air flow.

4.5 Rubs on carpet.

Builder will correct.

Builder is not responsible if Owner installs carpet.

4. INTERIOR

DOORS

RWC 27


WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

4. INTERIOR

(continued) OBSERVATION

WALLS, CEILINGS, SURFACES, FINISHES & TRIM

28 RWC

ACTION REQUIRED

COMMENTS

4.6 Cracks and separations in drywall, lath or plaster; nail pops.

Builder will correct cracks in excess of 1/8 in. in width. Builder will correct nail pops which have broken finished surface. Repair cracks and/or nail pops to match as close as possible, one time only. Such conditions should be reported near the end of Year 1 of the warranty period to allow for normal movement of the Home.

Minor seam separations and cracks, and other slight imperfections, are common and should be expected. Minor depressions and slight mounds at nail heads are not Defects.

4.7 Peeling of wallpaper.

Builder will correct if not due to Owner neglect or abuses.

Builder is not responsible for wallpaper installed by Purchaser. Owner is responsible for maintaining adequate ventilation in areas of high humidity, such as kitchens and bathrooms.

4.8 Separated seams in wallpaper.

Builder will correct if wall surface is readily visible.

Minor imperfections can be expected.

4.9 Lumps, ridges and nail pops in wallboard which appear after Owner has wall covering installed by himself or others.

No action required.

Owner should insure that surface to be covered is suitable for installation of wall covering.

4.10 Surface deficiencies in finished woodwork.

Builder will correct readily apparent splits, cracks, hammer marks and exposed nail heads, only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

4.11 Gaps between trim and adjacent surfaces, and gaps at trim joints.

Builder will correct gaps in excess of 1/8 in. at trim joints and 1/4 in. between trim and adjacent surfaces.

Some separation due to lumber shrinkage is normal and should be expected.

4.12 Cracks in ceramic grout joints.

Builder will correct cracks in excess of 1/8 in. one time only.

Cracking of grout joints is common and is considered routine Owner maintenance unless excessive.

4.13 Ceramic tile cracks or becomes loose.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

4.14 Cracking or deterioration of caulking.

No action required.

All interior caulking shrinks and deteriorates. Owner maintenance is required.

4.15 Wall or trim surfaces visible through paint.

Builder will correct affected area. If greater than 75% of wall, trim piece, or ceiling is affected, entire surface will be corrected. The surface being painted shall not show through new paint when viewed from a distance of 6 feet under normal lighting conditions.

Some minor imperfections such as overspray, brushmarks, etc., are common and should be expected.


SECTION II.

WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

4. INTERIOR

(continued) OBSERVATION

FLOOR COVERING

ACTION REQUIRED

COMMENTS

4.16 Resilient flooring comes loose at edge.

Builder will correct.

Owner maintenance is required.

4.17 Gaps at seams of resilient flooring.

Builder will correct gaps of similar materials in excess of 1/8 in., and 3/16 in. where dissimilar materials abut.

Minor gaps should be expected.

4.18 Fastener pops through resilient flooring.

Builder will correct affected area where fastener has broken through floor covering.

Sharp objects such as high heels, table and chair legs, can cause similar problems, and are not covered by this Limited Warranty.

4.19 Depressions or ridges in resilient flooring at seams of sub-flooring.

Builder will correct depressions or ridges which exceed 1/8 in. in height or depth.

This is determined by placing a 6 in. straight edge over ridge or depression, with 3 in. on either side, and measuring height or depth at sub-flooring seam.

4.20 Cuts and gouges in any floor covering.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

4.21 Hollow sounding marble or tile.

No action required.

Hollow sounding marble or tile is not a deficiency of construction and is not covered under this warranty.

4.22 Fades, stains or discolors.

Builder will correct stains or spots only if documented prior to occupancy.

Fading is not a deficiency. Owner is responsible for establishing a pre-closing walk-through inspection list.

4.23 Premature wearing of carpet.

No action required.

Excessive wear in high-traffic areas such as entryways and hallways is normal. Wearability is directly related to quality of carpet.

4.24 Visible gaps at carpet seams.

Builder will correct gaps.

Seams will be apparent. Owner maintenance is required.

4.25 Carpet becomes loose or buckles.

Builder will correct one time only.

Some stretching is normal. Owner should exercise care in moving furniture.

RWC 29


WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

5. MECHANICAL OBSERVATION

ELECTRICAL

HEATING & COOLING

30 RWC

ACTION REQUIRED

COMMENTS

5.1 Circuit breakers trip excessively.

Builder will correct if tripping occurs under normal usage.

Ground Fault Circuit Interrupters (GFCI) are intended to trip as a safety factor. Tripping that occurs under abnormal use is not covered by this Limited Warranty.

5.2 Outlets, switches or fixtures malfunction.

Builder will correct if caused by defective workmanship or materials.

Owner should exercise routine care and maintenance. Replacement of light bulbs is Owner’s responsibility.

5.3 Wiring fails to carry specified load.

Builder will correct if failure is due to improper installation or materials.

Owner maintenance is required.

5.4 Condensation lines clog under normal use.

No action required.

Condensation lines will clog under normal conditions. Continued operation of drain line requires Owner maintenance.

5.5 Noisy ductwork.

Builder will correct oil canning noise if caused by improper installation.

When metal heats and cools, ticking and cracking may occur and are not covered by this Limited Warranty.

5.6 Ductwork separates.

Builder will correct.

Owner maintenance is required.

5.7 Insufficient heating.

Builder will correct if Heating System cannot maintain a 70 degree Fahrenheit temperature, under normal operating and weather conditions. Temperature shall be measured at a point 5 ft. above center of floor in affected area. All rooms may vary in temperature by as much as 4 degrees.

Orientation of the Home, location of rooms and location of vents will also provide a temperature differential. There may be periods when outdoor temperature falls below design temperature thereby lowering temperature in the Home. Certain aspects of the Home including, but not limited to, expansive stairways, open foyers, sunrooms or cathedral ceilings may cause abnormal variation from these Standards and are not covered by this Limited Warranty.

5.8 Insufficient cooling.

Builder will correct if Cooling System cannot maintain a 78 degree Fahrenheit temperature, under normal operating and weather conditions. Temperature shall be measured at a point 5 ft. above center of the floor in the affected room. On excessively hot days, where outside temperature exceeds 95 degrees Fahrenheit, a difference of 17 degrees from outside temperature will be difficult to maintain. All rooms may vary in temperature by as much as 4 degrees.

Orientation of the Home, location of rooms and location of vents will also provide a temperature differential. There may be periods when outdoor temperature rises above design temperature thereby raising temperature in the Home. Certain aspects of the Home including, but not limited to, expansive stairways, open foyers, sunrooms or cathedral ceilings may cause abnormal variation from these Standards and are not covered by this Limited Warranty.

5.9 Refrigerant line leaks.

Builder will correct.

Owner maintenance is required on the system.


SECTION II.

WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

5. MECHANICAL (continued) OBSERVATION

ACTION REQUIRED

COMMENTS

5.10 Pipe freezes and bursts.

Builder will correct if due to faulty workmanship or materials.

Proper winterization of pipes is considered routine maintenance and Owner should maintain suitable temperatures inside the Home.

5.11 Noisy water pipe.

Builder will correct hammering noise if caused by improper installation.

Some noise can be expected due to flow of water and pipe expansion. This is not a Defect.

5.12 Plumbing fixtures and trim fittings leak or malfunction.

Builder will correct if due to faulty workmanship and materials.

Owner maintenance is required. Scratches, tarnishing or marring must be noted on a pre-closing walk-through inspection list.

5.13 Damaged or defective plumbing fixtures and trim fittings.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list. Defective trim fittings and plumbing fixtures are covered under the manufacturer's warranty.

5.14 Pipe leaks.

Builder will correct.

Condensation on pipes does not constitute leakage.

5.15 Water supply stops.

Builder will correct if due to faulty workmanship or materials inside the Home.

Drought or causes other than faulty workmanship and materials will not be covered under this Limited Warranty.

5.16 Clogged drain or sewer.

Builder will correct clog within structure caused by faulty workmanship or materials.

Clogs and stoppages beyond the exterior wall are not covered by this Limited Warranty. Routine Owner maintenance and proper use is required.

6.1 Cabinet separates from wall or ceiling.

Builder will correct separation in excess of 1/4 in.

Some separation is normal. Caulking is an acceptable method of repair.

6.2 Crack in door panel.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

6.3 Warping of cabinet door or drawer front.

Builder will correct if warp exceeds 3/8 in. as measured from cabinet frame.

Seasonal changes may cause warping and may be a temporary condition.

6.4 Doors or drawers do not operate.

Builder will correct.

Owner maintenance is required.

6.5 Chips, cracks, scratches on countertop, cabinet fixture or fitting.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

6.6 Delamination of countertop or cabinet.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

6.7 Cracks or chips in fixture.

Builder will correct only if documented prior to occupancy.

Owner is responsible for establishing a pre-closing walk-through inspection list.

PLUMBING

6. SPECIALTIES

BATHROOM & KITCHEN

RWC 31


WARRANTY STANDARDS

A. YEAR 1 COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to Warranted Items stated in Section I of this Limited Warranty. Read Section I to determine if the following Warranty Standards apply.

6. SPECIALTIES

(continued) OBSERVATION

CHIMNEY & FIREPLACE

INSULATION

32 RWC

ACTION REQUIRED

COMMENTS

6.8 Exterior and interior masonry veneer cracks.

Builder will correct cracks in excess of 1/4 in. in width.

Some cracks are common in masonry and mortar joints. Cracks 1/4 in. in width or less are considered Owner maintenance.

6.9 Firebox color is changed; accumulation of residue in chimney or flue.

No action required.

Owner maintenance is required.

6.10 Chimney separates from the Home.

Builder will correct separation in excess of 1/2 in. within 10 ft.

Newly built chimneys will often incur slight amounts of separation.

6.11 Smoke in living area.

Builder will correct if caused by improper construction or inadequate clearance.

Temporary negative draft situations can be caused by high winds; obstructions such as tree branches too close to the chimney; the geographic location of the fireplace; or its relationship to adjoining walls and roof. In some cases, it may be necessary to open a window to create an effective draft. Since negative draft conditions could be temporary, it is necessary that Owner substantiate problem to Builder by constructing a fire so the condition can be observed.

6.12 Water infiltration into firebox from flue.

No action required.

A certain amount of rainwater can be expected under certain conditions.

6.13 Firebrick or mortar joint cracks.

No action required.

Intense heat may cause cracking.

6.14 Air infiltration around electrical receptacles.

No action required.

Air flow around electrical boxes is normal and is not a deficiency.


SECTION II.

WARRANTY STANDARDS

B. TWELVE YEAR DSE COVERAGE ONLY

The following Warranty Standards are applicable only to elements of the Home that are load-bearing. Read Sections I and V to determine if the following Warranty Standards apply. The following Defects in Designated Structural Elements (DSEs) are warranted for twelve (12) years from the Effective Date of Warranty. The Insurer is the Warrantor for Defects in DSEs.

B. TWELVE YEAR DSE COVERAGE OBSERVATION

CONCRETE ELEMENTS

COMMENTS

B.1

Concrete beam/structural cracks.

Warrantor will correct structural cracks which exceed 1/8 in. in width.

Common shrinkage and non-structural cracks are normal and should be expected.

B.2

Poured concrete wall cracks.

Warrantor will correct cracks which exceed 1/4 in. in width in conjunction with vertical or horizontal displacement.

Common shrinkage and non-structural cracks are normal and should be expected.

B.3

Cracks in poured concrete slab with finished floor covering.

Warrantor will correct cracks which exceed 1/4 in. in width and 1/4 in. vertical displacement.

Warrantor is only responsible to repair floor finishes in the direct location of the structural repair and will match finish as closely as possible.

B.4

Poured concrete floor movement.

Warrantor will correct movement which exceeds 1-1/2 in. per 10 ft. from original construction.

Some movement should be expected due to regional soil conditions and seasonal climate changes.

B.5

Cracks in footing.

Warrantor will correct cracks which exceed 1/2 in. in width.

Common shrinkage and non-structural cracks are normal and should be expected.

B.6

Concrete/masonry wall cracks.

Warrantor will correct cracks which exceed 3/8 in. in width in conjunction with vertical or horizontal displacement.

Common shrinkage and non-structural cracks are normal and should be expected. Masonry veneer and its components are not deemed to be Designated Structural Elements.

B.7

Wood column movement.

Warrantor will correct movement which exceeds 1 in. per 8 ft. of vertical height.

Some bowing, splitting and checking is normal and should be expected.

B.8

Steel column movement.

Warrantor will correct movement which exceeds 1/2 in. in any direction.

B.9

Concrete masonry unit column movement.

Warrantor will correct movement which exceeds 1 in. per 8 ft.

MASONRY ELEMENTS

COLUMNS

ACTION REQUIRED

RWC 33


WARRANTY STANDARDS

B. TWELVE YEAR DSE COVERAGE ONLY

SECTION II.

The following Warranty Standards are applicable only to elements of the Home that are load-bearing. Read Sections I and V to determine if the following Warranty Standards apply. The following Defects in Designated Structural Elements (DSEs) are warranted for twelve (12) years from the Effective Date of Warranty. The Insurer is the Warrantor for Defects in DSEs.

B. TWELVE YEAR DSE COVERAGE OBSERVATION

WOOD FOUNDATIONS

WOOD/STEEL FRAMING

34 RWC

(continued) ACTION REQUIRED

B.10 Movement of a wall framing member.

Warrantor will correct movement which exceeds 1 in. per 8 ft.

B.11 Wood beam Deflection.

Warrantor will correct Deflection which exceeds 1 in. per 10 ft.

B.12 Steel beam Deflection.

Warrantor will correct Deflection which exceeds 1 in. per 10 ft.

B.13 Floor joists or truss Deflection.

Warrantor will correct Deflection which exceeds 1 in. per 10 ft.

B.14 Movement of wall framing members.

Warrantor will correct movement which exceeds 1 in. per 8 ft.

B.15 Ceiling joists, rafter or ridge beam Deflection.

Warrantor will correct Deflection which exceeds 1 in. per 10 ft.

B.16 Roof truss Deflection.

Warrantor will correct Deflection which exceeds 1 in. per 10 ft.

B.17 Broken wood framing member.

Warrantor will correct.

COMMENTS

Minor warping, checking or splitting is common as the wood dries out and is not considered a Defect.


SECTION III.

HOW TO REQUEST WARRANTY PERFORMANCE

A. NOTICE TO WARRANTOR If a Defect occurs, you MUST notify the Warrantor in writing as provided below. 1. Notice to Warrantor in year one. a. If a Defect occurs in year one and is not a Defect in a Designated Structural Element, you must notify your Builder in writing. Your request for warranty performance must clearly describe the Defect(s) in reasonable detail. b. A request for warranty performance to your Builder does not constitute notice to the Administrator, and it will not extend applicable coverage periods. c. If a request for warranty performance to your Builder does not result in satisfactory action, you must give written notice to the Administrator as provided in Subsection B below within thirty (30) days of the expiration of the applicable coverage period or the request will be rejected as untimely made. 2. Notice to Warrantor for Designated Structural Elements in years one through twelve. a. If a Defect related to a warranted DSE occurs in years one through twelve of the Limited Warranty, you must notify the Administrator in writing as provided in Subsection B below. b. Your request for warranty performance must describe the condition of the DSE in reasonable detail and must be mailed or emailed no later than thirty (30) days after the expiration of the applicable warranty period, or your request will be rejected as untimely made.

B. HOW TO NOTIFY THE ADMINISTRATOR 1. Written notice to the Administrator of a request for warranty performance must be emailed to warranty. resolution@rwcwarranty.com or must be sent by Certified Mail, Return Receipt Requested, to: RWC Administrator, 5300 Derry Street, Harrisburg, PA 17111, Attention: Warranty Resolution Department. 2. Your notice to the Administrator must contain the following information: a. Validation Number and Effective Date of Warranty; b. Your Builder’s name and address; c. Your name, address, email address and telephone number (including home, cell and work numbers); d. A reasonably specific description of the Defect(s); e. A copy of any written notice to your Builder; f. Photographs, if they would be helpful in describing the Defect; and g. A copy of each and every report you have obtained from any inspector or engineer. 3. When a request for warranty performance is filed and the alleged Defect cannot be observed under normal conditions, it is your responsibility to substantiate that the need for warranty performance exists and to pay both the cost of the substantiation and the cost of correcting any damage done by such substantiation. If properly substantiated, your reasonable expenses in this regard will be reimbursed by the Warrantor. RWC 35


HOW TO REQUEST WARRANTY PERFORMANCE

C. MEDIATION AND INSPECTION FOLLOWING A REQUEST TO ADMINISTRATOR FOR WARRANTY PERFORMANCE 1.

2.

3.

4.

Within thirty (30) days after the Administrator receives proper notice of a request for warranty performance, the Administrator may review and mediate your request by communicating with you, your Builder and any other individuals or entities who the Administrator believes possesses relevant information. At any time after the Administrator receives proper notice of your request for warranty performance, the Administrator may schedule an inspection of the alleged Defect. You must fully cooperate with the Administrator by providing reasonable access for such inspection and by providing any information requested of you by the Administrator regarding such Defect. If your Builder has defaulted regarding a year one Defect obligation for which the Builder is the Warrantor, and you are entitled to a remedy under this Limited Warranty, prior to repair or replacement of the Defect(s), you must pay to the Administrator a Warranty Service Fee of $250.00 for each request for warranty performance. If the Administrator elects to pay you cash rather than to repair or replace the Warranted Item, the Warranty Service Fee will be subtracted from the cash payment due you. During years one through twelve you must pay the Administrator a Warranty Service Fee of $500.00 for each request for warranty performance regarding a Designated Structural Element prior to repair or replacement. If the Administrator elects to pay you cash rather than to repair or replace the Warranted Item, the Warranty Service Fee will be subtracted from the cash payment due you.

D. ARBITRATION 1.

2.

If after thirty (30) days the Administrator has not been able to successfully mediate your request, or at an earlier time when the Administrator believes that your Builder and you are at an impasse, then the Administrator will notify you that your request has become an Unresolved Warranty Issue. If the Administrator determines that an Unresolved Warranty Issue exists, either you or the Warrantor may request arbitration. Arbitration is the sole recourse for an Unresolved Warranty Issue. It is in lieu of court proceedings, the right to which is hereby waived, and the findings of the Arbitrator are final and binding on all parties with no right to an appeal.

36 RWC

3.

4.

5.

6.

SECTION III.

To begin the arbitration process, you must give the Administrator written notice requesting arbitration of the Unresolved Warranty Issue. If the Unresolved Warranty Issue to be arbitrated concerns a Defect related to a warranted DSE, the written notice requesting arbitration must be made within four years of the date on which the alleged Defect was or should have been discovered, but in no event may a request for arbitration proceed more than fourteen years after the Effective Date of Warranty. If you make this request, you must pay the arbitration fees before the matter is submitted to the arbitration service. The Arbitrator has the power, however, at the close of the arbitration to charge this fee to any party or to split it between the parties. Within twenty (20) days after the Administrator receives your written request and the arbitration fees, your Unresolved Warranty Issue will be submitted to a neutral, reputable arbitration service experienced in arbitrating residential construction matters for resolution. The arbitration service will select a qualified Arbitrator to arbitrate the matter.

The arbitration will be conducted by an independent arbitration service upon which you and the Administrator agree and will be conducted in accordance with this Limited Warranty and the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. In the event that you and the Administrator do not agree on an independent arbitration service, either you or the Administrator may petition an appropriate Pennsylvania court for appointment of an Arbitrator. If any party begins litigation in violation of this Arbitration clause, that party must reimburse the other parties for their costs and expenses, including attorneys’ fees incurred in seeking to dismiss such litigation.


SECTION III. 7.

HOW TO REQUEST WARRANTY PERFORMANCE

Enforcement of Arbitration Award. Except as provided in Subsection b below: i. For a year one Defect that is not a Defect in a Designated Structural Element, the Builder must comply with the Arbitrator’s Award within sixty (60) days from the date the Administrator sends it to the Builder. ii. In years one through twelve for a Defect in a Designated Structural Element, the Warrantor must comply with the Arbitrator’s Award within sixty (60) days from the date the Administrator receives it. b. The Warrantor must begin compliance as soon as possible and complete it within the sixty (60) day compliance period, except for repairs that would reasonably take more than sixty (60) days to complete for reasons including, but not limited to, inclement weather. In such circumstances, the Warrantor will complete such repairs or replacement as soon as possible without incurring overtime or weekend expenses.

a.

E. CONDITIONS OF WARRANTY PERFORMANCE 1.

2.

3.

4.

c.

d.

Before the Warrantor pays for the reasonable cost of repair or replacement, you must sign and deliver to the Builder, and/or the Insurer and the Administrator, as applicable, a full and unconditional release, in recordable form, of all legal obligations with respect to the warranted Defects and any conditions arising therefrom. When repair or replacement of a warranted Defect has been completed, you must sign and deliver to the Builder, and/or the Insurer and the Administrator, as applicable, a full and unconditional release, in recordable form, of all legal obligations with respect to the warranted Defects and any conditions arising from them. The repaired or replaced Warranted Items will continue to be warranted by the Limited Warranty for the remainder of the applicable periods of coverage. If the Warrantor repairs, replaces or pays you the reasonable cost to repair or replace a Warranted Item, the Warrantor shall be subrogated to all your rights of recovery against any person or entity. You must execute and deliver any and all instruments and papers and take any and all other actions necessary to secure such right, including, but not limited to, assigning the proceeds of any insurance or warranties to the Warrantor. You shall do nothing to prejudice these rights of subrogation. You must provide the Warrantor and/or Administrator with reasonable weekday access during normal business hours to inspect the condition of your Home and/or to perform their obligations.

You may request a compliance arbitration within twenty (20) days after the sixty-day compliance period has expired by giving the Administrator written notice of your request. You must pay the fees for the compliance arbitration prior to the matter being submitted to the arbitration service. You must provide the Warrantor with reasonable weekday access to your Home during normal business hours so that it can perform its obligations. Failure by you to provide such access to the Warrantor may result in further damage that will not be covered by this Limited Warranty and may extend the time during which the Warrantor may fulfill its obligations.

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OTHER PROVISIONS THAT APPLY TO THIS WARRANTY

A. This is NOT an insurance policy, a maintenance agreement or a service contract. B. This Limited Warranty provides coverage only in excess of coverage provided by other warranties or insurance, whether collectible or not. C. This Limited Warranty is binding on the Builder and you and your heirs, executors, administrators, successors and assigns. D. This Limited Warranty shall be interpreted and enforced in accordance with the laws of Pennsylvania, except that arbitration hereunder shall be conducted pursuant and according to the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.

H. All notices required under this Limited Warranty must be in writing and emailed to warranty.resolution@ rwcwarranty.com or sent by Certified Mail, Postage Prepaid, Return Receipt Requested, to the recipient’s address shown on the Application For Warranty, or to whatever address the recipient may otherwise designate in writing. If you send your written notice by email to warranty.resolution@rwcwarranty. com, the written notice will not be considered received without a valid confirmation of receipt number. If you do not receive a confirmation of receipt number within 48 hours of emailing your written notice, contact RWC by calling 717-561-4480 and request to speak with the Warranty Resolution Department's Customer Service. I.

If performance by the Warrantor under this Limited Warranty is delayed by an event beyond its control, such performance will be excused until the delaying effects of the event are remedied. Such events include, but are not limited to, acts of God or nature, acts of the common enemy, war, riot, civil commotion or sovereign conduct, or acts or omissions by you or a person or entity not a party to this Limited Warranty.

J.

In this Limited Warranty, reference to a person includes entities and vice versa. Use of the singular includes the plural. Use of one gender includes the other gender.

E. This Limited Warranty is separate and apart from other contracts between you and your Builder, including any sales agreements. It cannot be affected, altered or amended in any way by any other agreement, except as stated in Subsection F below. F.

This Limited Warranty cannot be modified, altered or amended except by a formal written instrument signed by you, your Builder, and the Administrator.

G. If any provision of this Limited Warranty is determined by a court of competent jurisdiction to be unenforceable, that determination will not affect the validity of the remaining provisions.

38 RWC

SECTION IV.


SECTION V.

DEFINITIONS

To help you better understand certain terms in your Limited Warranty, the following definitions apply:

F.

A. Administrator. Residential Warranty Company, LLC (RWC) is the Administrator of this Limited Warranty. RWC is neither the Warrantor nor the Insurer. B. Appliances and Equipment. Water heaters, pumps, stoves, refrigerators, compactors, garbage disposals, ranges, dishwashers, washers and dryers, bathtubs, sinks, commodes, faucets, light fixtures, switches, outlets, thermostats, furnaces and oil tanks, humidifiers, oil purifiers, air conditioning materials, in house sprinkler systems, and similar items, including all attachments and appurtenances. C. Application For Warranty. The form signed by you, the Purchaser, and your Builder which identifies the location, the Effective Date of Warranty, and the Final Sales Price of the Home. If the Builder participates in the RWC Electronic Enrollment Process, you will not receive an Application For Warranty form. This information will be included on your Warranty Confirmation. D. Arbitrator. The person appointed by the independent arbitration service to resolve an Unresolved Warranty Issue. E. Builder. The person or entity that built your Home and has obtained this Limited Warranty for you.

Consequential Damages. All Consequential Damages, including, but not limited to, damage to the Home that is caused by a warranted Defect, but is not itself a warranted Defect, as well as costs of shelter, transportation, food, moving, storage, or other incidental expenses related to relocation during repairs.

G. Defect. A condition of a Warranted Item that, according to the Warranty Standards described in Section II, requires action by the Warrantor. Failure to complete construction of the Home or any portion of the Home, in whole or in part, is not considered a Defect. H. Deflection. A turning or bending of a Designated Structural Element from its original position. Deflection is measured from any two end points and a third reference point. The reference point may be located at any distance between the two end points. I.

Designated Structural Elements (DSE). Those items defined specifically in the Limited Warranty Standards Section II.B provided that the element is load-bearing to the Home itself. A load-bearing structural element is one of the Designated Structural Elements listed in Section II.B., the principal purpose of which is to support designed dead loads in addition to its own weight. For example, floating slabs and partition walls that are not designed to carry any load other than their own are not loadbearing structural elements. This Warranty is limited to ONLY those Designated Structural Elements of

RWC 39


DEFINITIONS

the Home which exceed the tolerances explicitly set forth in Section II.B. J.

Effective Date of Warranty. It is the date coverage begins as specified on the Application For Warranty form. If the Builder participates in the Electronic Enrollment Process, the Effective Date is as identified on the Warranty Confirmation.

K. Electrical System. All wiring, electrical boxes and connections, that provide electricity to the Home up to the house side of the meter base. L. Heating, Ventilating, and Cooling System. All ductwork, refrigerant lines, steam and water pipes, registers, convectors and dampers. M. Home. The single family dwelling identified on the Application For Warranty form, which may be a detached house, a townhouse, or duplex. If the Builder is participating in the Electronic Enrollment Program, it is the dwelling identified on the Warranty Confirmation. N. Insurer. Western Pacific Mutual Insurance Company, a Risk Retention Group (WPMIC), located at 9265 Madras Ct, Littleton, CO 80130, phone: 303263-0311. (Refer to Section III. for instructions on requesting warranty performance.) O. Limited Warranty. The terms and conditions contained in this Book. P.

Owner. See Purchaser.

Q. Plumbing System. All pipes located within the Home and their fittings, including, but not limited to, gas supply lines and vent pipes. R. Purchaser. You. The Purchaser includes the first buyer of the warranted Home and anyone who owns the Home during the warranty period. S. Residence. See Home. T.

40 RWC

Sewage Disposal System. This System includes, but is not limited to, all waste, drainage, sewer pipes and lines, cleanouts, tanks, pumps, drain fields and seepage pits, outside and beyond the exterior wall of the Home, whether the System is private or public.

SECTION V.

U. Structurally Attached. An integral part of the Home being structurally supported by footings, block walls or reinforced concrete and connected to the foundation of the Home. V. Unresolved Warranty Issue. All requests for warranty performance, demands, disputes, controversies and differences that may arise between the Purchaser and the Warrantor that cannot be resolved between them. An Unresolved Warranty Issue may be a disagreement regarding: a. What this Limited Warranty covers; b. An action performed, to be performed, or not performed under this Limited Warranty; or c. The cost to repair or replace any item covered by this Limited Warranty. W. Warrantor. Your Builder in year one for Defects that are not Defects in Designated Structural Elements; the Insurer in years one through twelve for Defects in Designated Structural Elements and for Defects other than those in Designated Structural Elements in year one if your Builder defaults. X. Warranted Items. Those items in the Home that are specifically identified in the Warranty Standards described in Section II that can require action from the Warrantor if a Warranty Standard is not met. Y. Warranty Confirmation. The document you obtain by going to confirm.rwcwarranty.com and then following the directions to validate your warranty. It includes your Validation Number, Effective Date of Warranty, Term of Coverage and any applicable Addenda. Z. Warranty Standards. The standards, described in Section II, by which the condition of a Warranted Item will be judged to determine whether action by the Warrantor is required, and if so, the type of action that such condition requires of Warrantor. AA. Water Supply System. This System includes, but is not limited to, all supply and distribution pipes, fittings, valves, pumps and wells, outside the exterior wall of the Home, which supply water to the Home, whether private or public.


PENNSYLVANIA NEW HOME LIMITED WARRANTY RWC 41


Look for the YouTube icon!

Throughout this Handbook, you'll find this icon to let you know when there's a corresponding tutorial located on our Scarmazzi Homes YouTube Channel. Simply visit www.youtube.com/scarmazzihomes to view these instructional videos.

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Your appliances are covered by a limited warranty from the manufacturer. Properly cared for, they should provide years of efficient service. Read the operating manuals provided by the manufacturer before using any of your appliances.

It's suggested that normal cleaning techniques be used to prevent grease and dirt build-up. This includes periodically cleaning the metallic filter with hot water. Also, when replacing light bulbs, make sure that they fall within the required specifications defined in the operating manual.

The disposal is self-cleaning. A lemon or orange rind, or baking soda will help to keep it odor free. The disposal golden rule: If you wouldn't eat it, DON'T put it in the disposal (eggshells, cigarettes, plastic, grease, paper, bones, banana peels, cornhusks, or fabric).

1 2

Push the food refuse through the splash guard into the disposal.

3

Turn the starting switch on. When shredding sound ceases, food is gone.

4

Run the cold water for several seconds to insure all waste is washed down the drain. Cold water also cools the motor.

5

Turn on the cold water to full flow.

Turn switch off.

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Your kitchen is furnished with quality wood cabinets - treat them as carefully as you would a piece of furniture. The countertops are fabricated with a high-pressure laminate material which is not resistant to burns, scratches, or heat damage. Countertops should be cleaned with soap and water. DO NOTuse abrasive cleansers as they can scratch the surface. At installation, your countertop was attached to your cabinets, and the space between the wall and your backsplash was caulked. You must replace this caulk periodically due to normal wear, humidity changes, and lumber and caulk shrinkage. A siliconized latex caulk is recommended and can be purchased at your local hardware or home improvement store. Pure silicone caulk is not recommended. Any grease that may splatter on your cabinets should be wiped off immediately. Spray waxes are not recommended and when mixed with the moisture of your kitchen can turn wooden surfaces milky. A soft, damp, cotton cloth is usually sufficient to clean your cabinets. If more thorough cleaning is required, please use a fresh solution of mild dishwashing liquid mixed with warm water. Visit Aristokraft's care and cleaning webpage.

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Interior doors are painted to match the interior trim and require only minor cleaning and dusting. Lubricate interior door latches periodically with a few drops of WD40. If the latch sticks, check the mechanism to make sure it's binding. If it won't engage with the strike plate, check for loose hinge screws or warping due to seasonal variations (door stop can be adjusted). Door sticks or won't close? Check for loose hinges, swelling or shrinkage due to seasonal variations. French doors stick or won't stay closed? Ball clasps can be adjusted up or down and clasps can be lubricated. Your home is equipped with a fiberglass insulated entry door at the main entry and an insulated metal clad door at the garage service entrance. These doors do not require an additional storm door. If you choose to install one, you must first obtain permission from the Homeowners Association.

Your windows are built with thermal-pane, insulated glass. They also feature a thermal break stop located between the interior and exterior frame, which further reduces the cold and heat transfer from outside to inside. Due to the nature of single-hung and sliding windows with movable sashes, you may experience slight drafts around windows during high winds. Windows are single hung, meaning only the bottom sash is operable. Windows and sliding glass doors have warranty tags. The screens are fiberglass mesh are NOT a warranted item. The operating sash must be raised several inches and tilted in to remove screen.

Windows will collect condensation with extreme temperature differences or high humidity. To clean, use glass cleaner and a soft cloth or paper towel. If you need to scrape paint or stickers off glass, use a sharp razor blade FLAT against the glass.

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A registered plumber has installed all water lines in your home in accordance with state and local building codes. The shut off valve for the water in each home is located in the mechanical closet in the laundry room. The valve is normally located approximately 18 inches above the floor with a flat 1/4 turn lever handle. This valve will turn off the water to your entire home. Additionally, your home is equipped with individual shut off valves adjacent to each fixture in case a repair is needed to that particular fixture.

Located in your garage or on an outside wall, the hose bib is designed not to freeze in cold weather. However, leaving a hose connected during winter months can cause frozen water lines and possible damage to those lines.

48

Regardless of whether or not you have a frost proof hose bib or not, it's important to remove your garden hose from the outdoor hose spigot. After you remove the hose, completely drain the water from the hose.


The manufacturer recommendation is to never use steel wool pads to clean your sink as they will scratch the surface. Rubber sink mats are also discouraged as they trap organic particles, which may cause hard-to-remove stains. To prolong the life of your sink, DON'T let food waste stand in the sink. DON'T use sinks to hold tools when redecorating. Cover sinks when repainting walls and ceilings.

DON'T leave metal cans sitting in the sink for prolonged periods of time as they may leave rust rings. DO clean sinks frequently to avoid time-induced staining. To keep faucets "like new," wipe as needed with a soft, damp cloth. Use only warm water to remove dry water spots. DO NOT use cleansers containing abrasives, alcohol, or other harsh chemicals.

AERATORS are devices in faucets which reduce splashing by incorporating air into the water coming out of the faucet. They contain screens which collect unwanted deposits and must be cleaned every 3-4 months. To clean, unscrew it from the mouth of the faucet, remove any deposits, rinse all of the components, and replace them in reverse order.

Non-abrasive cleansers or commercial glass cleaning solutions are recommended. On stainless steel sinks, follow with a thin coat of commercial stainless steel polish.  49


Porcelain enamel sink surfaces are smooth, glossy, and durable. However, carelessness can cause chips, scratches, and stains. Shiny new fixtures can be easily dulled or stained in a short period of time through improper use of strong abrasive cleansers. Therefore, a non-abrasive cleanser is recommended. Normal wood shrinkage and minor settling of your home may affect ceramic tile. A separation between the tub and wall tile and between the shower base and wall tile may occur.

Cracking of joints between ceramic tile in tub and shower stall corners may also occur due to excessive moisture in these areas. Prompt attention to such areas is important to avoid possible damage to underlying materials. You can remedy these situations by simply filling the crack with a grouting compound available from a hardware store. The toilets in your home have 1.6-gallon tanks that are required by state and federal code. As a result, they may clog more easily.

In order to maintain the luster and shine, these household items need to be cleaned after every use with a mild, non-abrasive detergent. This is especially true for glass shower doors. Never walk in your shower or tub with shoes as it will scratch the surface. Also, the use of rubber mats is not recommended since they can cause surface blisters and trap fungus and mold. WHIRLPOOL TUBS: Aside from regular cleaning, special cleaning instructions are provided for the bath system. Refer to the operating manual for maintenance instructions. DO NOT OPERATE THE WHIRLPOOL WITHOUT ENOUGH WATER TO COVER THE JETS! 50

General cleaning should be done using one of the commercially marketed toilet bowl cleaners that do not contain abrasives. If the water chamber appears to leak, it may only be condensation forming on the outside of the tank and dripping to the floor. This may be caused by cold water, warm room temperatures and high humidity. Do not flush products other than toilet tissue down the toilet.


CARPET Regular vacuuming and prompt removal of spots and stains is recommended (most stains can be removed if immediate action is taken). Remove any solid matter and blot as much moisture as possible with a clean, white cloth. Then, working from the stain edge to the center, blot with a carpet cleaning agent or water. Sponge up the excess moisture and allow the cleaned area to dry. CERAMIC TILE Needs only the occasional cleaning with a damp cloth or mild soap solution. Avoid using excessive water.

VINYL FLOOR Exercise daily care to maintain a "like new" appearance. Remove loose dirt with a broom, vacuum, or dust mop. Wipe up spills immediately or remove dried spills with a damp sponge, cloth, or mop. For regular cleaning, use a manufacturer-recommended detergent and follow the package instructions. Preventative measures include: Proper floor protectors on furniture and chair legs Avoid high-heeled shoes Prevent excessive heat from contacting floor Prevent asphalt and lawn fertilizer from coming in contact with floor as it will cause staining Rubber-backed mats or rugs may lead to discoloring

The walls and ceilings of your home are constructed of gypsum wallboard (drywall) and should last, without undue maintenance, for the life of the structure. You can expect DRYWALL to shrink over time and require possible repairs. Nail pops in no way compromise the wall strength and can be easily fixed. Reset the nail, respackle, and repaint. Spackling is included in your Homeowner Kit.

The PAINT in your home is a flat wall paint that is designed for bare drywall in new home construction. Flat paint has a clay base that can be removed by excessive cleaning or harsh cleansers. A damp cloth will remove most dirt without any problems, but a quick touch-up with the paint supplied to you may be necessary. It is recommended to wait one year before repainting to allow for settling and shrinkage. 51


Your electrical system includes many advanced features. The wiring in your home meets current state and local codes and safety standards. The home is protected by circuit breakers in the panel box located in the garage. Tripped breaker switches are out of alignment with the other breaker switches. GFI (GROUND FAULT INTERRUPTER) outlets in the bathrooms, kitchen, garage, laundry room, and exterior walls feature a GFI circuit breaker. Bathroom outlets are on one circuit and the reset button is located in the master bath. Kitchen countertop and island outlets are on GFI protected circuits. Two reset buttons can be found on the wall above the kitchen counters. The washing machine receptacle must now be a GFI outlet. It can be tripped by the current draw of the washing machine motor. In the event your washing machine does not work, the GFI is the first place to look. The exterior outlets on your home are similarly protected. Typically, the reset button is located on the receptacle at the front door. The garage circuit is a GFI as well and the garage door opener is now required by code to be on the GFI loop. The reset for this circuit is typically located on the back wall of the garage.

Never DEPEND ON YOUR GARAGE DOOR AS THE ONLY ACCESS TO YOUR HOME. PLUG A REFRIGERATOR OR FREEZER INTO A GFI PROTECTED OUTLET (you may lose the contents should the GFI be tripped). ALLOW AN AMATEUR TO ALTER YOUR HOME'S WIRING.

Recent building codes have required installation of outlets with "arc fault" protection. This new outlet is very sensitive and may trip your breaker. If an outlet is not working, please check the circuit breaker located in the garage. Ordinarily, small appliances may be added without tripping a circuit, however, larger ones or too many smaller ones operating at the same time may cause the tripping of a circuit. Your new home is equipped with combination smoke and carbon monoxide detectors which are hard-wired with a battery backup. It's recommended that the batteries be replaced annually. That tell-tale chirping sound indicates that the detector's batteries are in need of replacement. It's recommended that you replace the batteries in all of your detectors at the same time. It's also recommended that you press the "TEST" button on the detector after the batteries are replaced and the battery cartridge is back in the device. 52


The rated capacity of the HVAC system designed for your home was designed to ensure that your home could be heated or cooled to a comfortable temperature, taking into account climatic conditions common to this area. Poor performance of the air conditioner may be an indicator of a low freon charge or a frozen coil. Ambient temperatures must be approximately 40 degrees to obtain a full freon charge. Homes completed late in the year during cold weather may require the HVAC trade partner to return in the spring to perform a full freon charge. If the air conditioner ceases to cool, a coil may be frozen. In this instance, turn system to "OFF" and the fan to "ON" and allow to run until thawed. Follow up service may be required from the HVAC trade partner. For service requests, please refer to your Homebuyer Homepage to locate the HVAC trade partner and contact them directly. Lennox provides detailed manuals and care instructions online at lennox.com/owners

Should you encounter any operation difficulties the following checks should be made: should be replaced a minimum of FOUR TIMES PER YEAR. A dirty filter will restrict the air flow over the coils of the air conditioning unit and can contribute to icing of the coils. This will cause failure of the air conditioner.

Check your circuit breaker. Check the thermostat. Switch to "heat" or "cool" and set blower to "on" or "auto." Check that the furnace filter is clean. If heating or cooling distribution is unsatisfactory, check each room's ceiling register for proper opening position and adjust accordingly.

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Interior Slab It is very important to understand that due to the nature of the materials, it is impossible to prevent cracking in concrete slabs. Concrete will contract due to curing and changing temperatures which can cause minor cracks. In anticipation of these events, Scarmazzi Homes has provided control joints in the cement slabs to minimize and control cracking. For more detail, please refer to the RWC Warranty for acceptable tolerances and standards. Salt and other chemicals for melting ice and snow may cause erosion of the concrete surface. Even though you may not use salt, concrete may flake or scale as a result of salt tracked in from the street.

Overhead Door + Optional Opener Garage doors are not weatherproof and the entrance of air, dust, rain, snow and light should be expected. Sweeping out any water or snow in the winter will keep the door from freezing shut. The moving parts of the garage doors should be lubricated every six (6) months and the cables should be checked for fraying. The screws connecting the hinges to the door should also be checked and tightened as necessary.

Pull Down Stairs + Storage The optional pull down stairs located in the ceiling of your garage will give you access to the additional storage above. Be aware that the attic area is suitable for light storage only. Garage door going up and down or not shutting properly? Check for any items that may be blocking the garage door sensors which are located on the door tract on each side of the door near the floor. 54


Sleep. Creep. Spring. There is an old landscaping adage: Sleep. Creep. Spring. Meaning: It takes a full three growing seasons for a new lawn to become established. Scarmazzi Homes provides a "starter lawn." This amenity includes spreading of the topsoil that was stripped from the site prior to development, back onto your lot. It also includes the grass seed, starter fertilizer and a mulch of straw. Beyond this, the lawn is the homeowner's responsibility. Once the straw has been spread, the lawn must be watered consistently to assure germination of the grass seed. Lawns installed in the heat of the summer (late June through early September) are stressed by the heat and may come in slow and spotty. Unfortunately, the lawn installation is constrained by the timing of the home's completion date.

Your management company will maintain the lawns. This will include application of fertilizer and/or herbicide as well as grass cutting. Although it may be desired, the straw is not raked out by the maintenance company. The straw can be left to break down or you can contract to have it removed. Over seeding, repair of bare spots, soil amendments, aeration and any other treatments are the homeowner's responsibility. The first season your grass is spotty and weeds seem to prevail. As time passes, the grass comes in thicker and the weeds die out. Be patient...you'll be enjoying your beautiful new lawn shortly!

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Condensation takes place in a home whenever warm, moist air comes in contact with cooler surfaces such as windows. New construction has better insulation, and tighter doors and windows, which lessen drafts and air leaks, making condensation more likely. Condensation is at its peak during the first year due to the many gallons of water that went into the materials used in the building of your new home. All vinyl windows may collect some condensation even though they feature insulated glass and have thermal breaks. A family of two will put an average of ten to twelve gallons of water a week into the atmosphere of a home just as a result of laundry, bathing, cooking, and dishwashing.

Ensure clothes dryer vent is properly connected. Keep the drapes and curtains open during the day as much as possible to allow good air circulation. Homeowners are encouraged to purchase a dehumidifier for the basement to operate according to the manufacturer's instructions. Maintaining indoor humidity levels within a recommended range of 30 to 50 percent relative humidity is the homeowner's responsibility. 56

Your lamp post is equipped with an electric eye. As daylight fades, the light on the post will automatically turn on. If the post light ceases to operate, check the bulb and replace if needed. If the bulb is good, test the electric eye by covering the sensor with black electrical tape to occlude the sensor. If the light fails to turn on, replacing the sensor may be necessary.


warranty@scarmazzihomes.com 724.745.4250 x3

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