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Main image: Hotel Schani. © Haefele. Photo: studio-khf.de Left: Smart maisonette room. © Haefele. Photo: studio-khf.de
The smartest hotel in Vienna
Schani’s garden. © Hotel Schani. Photo: Arnold Poeschl Below: Multifunctional: lobby, reception and bar in one. © Hotel Schani. Photo: Arnold Poeschl Smartphone as room key. © Haefele. Photo: studio-khf.de
What is a smart hotel and how does it work? We spoke to Benedikt Komarek about his smart Hotel Schani and how guests can book, check-in and enter their rooms simply by using their smartphones.
homely as possible. Not having a traditional reception means staff have more time to take on classic concierge tasks.
TEXT: MARILENA STRACKE
There is so much more to say about this outstanding and very unique hotel, from its lush garden to the communal workspaces, but in the meantime you will just have to go and see for yourself.
Can homely tradition and modern technology work hand in hand? The answer is a clear yes. Hotel Schani is a pioneer in the field of smart hotel management without losing sight of wonderful Viennese traditions. “It was our mission to make the guest’s journey from booking to check-in as simple as possible by using modern technology,” says Komarek, who comes from an established hotelier family. “As a starting point, we looked at technology used for flight travel.” Here is how it works: you go on Hotel Schani’s website and, just like selecting a seat on an airplane, you pick your favourite room from a floorplan. 48 hours before arrival, you will receive an e-mail to doublecheck or complete billing information. There is a link to download the app and do the quick check-in. As soon as the room is available on the day of arrival, the digital key is directly sent to your smartphone. There are no queues at reception, guests
can go straight up to their room and open the door with the smartphone. Of course, guests can also choose to have a normal key card.
www.hotelschani.com/en As the room is charged for upon arrival, there are also no check-out queues. Instead guests get the bill via e-mail, which also supports Hotel Schani’s environmentally friendly approach, promoting a paperless office. Sustainability is a fundamental part of Hotel Schani’s philosophy and it has been awarded the GreenBuilding Award from the European Commission.
Get 20 per cent off with the booking code ‘fly2schani’ on www.hotelschani.com
“Hotel Schani is not only about modern technology, it is important to us that the hotel stays true to its location in the heart of Vienna. There are too many hotel chains where everything looks the same. We want to be different,” emphasises Komarek. Beloved traditional designs, Viennese cake and coffee, and friendly staff who are always happy to chat and give tips for local adventures, make sure guests feel as Issue 53 | August 2017 | 37
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