Discover Germany | Business | Top Estate Agent, Austria
is more. There should be less hierarchy and more personality. “We never push or urge our clients,” explains Arnold further. “This is not what we have to do in order to make a good deal. Sometimes we even reject special kinds of requests from the vendor if they are just too ridiculous.” Instead, Arnold and his team strategically plan and think through all selling and marketing activities. The aim of Arnold Investments is to build long-lasting personal relationships with the clients instead of getting through a quick sale. Since many of the agency’s clients are“repeat offenders”this approach seems to be working really well, continues the director. New buyers from overseas “Wealthy, private clients have become more courageous,” replies Arnold when asked about the current trends in his industry. “An increasing number of them is prepared to not only invest in a secure residential property, but also in commercial real estate. Furthermore, the market becomes more international and the money comes from far away.” The local market operators still prevail of course, but in recent years Arnold Investments has also seen an increasing number of Asian, Arabian and American investors. “Given the current financial uncertainty, properties are still seen as the most secure investment everywhere in the world,” concludes Arnold. Investing in the future So what kind of investments are the investment specialists planning to set up themselves?“Next year, we will open a new office branch in Berlin,”reveals Arnold. On 1 November, the office in Vienna will also receive a commercial department, which exclusively handles the organisation of institutional investors and their financial assets. “Generally speaking, our main target is to remain a prime European estate agent regarding property investments for family offices and foundations. The most important aspect is, however, to increase the volume of our transactions and at the same time deliver a constantly high service to our clients.” www.arnold.investments Issue 44 | November 2016 | 121
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