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SAP Australian User Group Sydney 40th Plenary and Annual General Meeting Thursday 22nd November, 2012 Australian Technology Park, Sydney

SAUG Welcome

Networking Evening Event Dear Members and Partners, Welcome to the 40th Sydney Plenary, the final event for SAUG for 2012.

It has been a successful year for SAUG. We unveiled our new branding at the recent SAUG Summit in August, which strengthens our core values of networking, knowledge and influence for the success of the user community. We’ve also recently launched our new website, which has greater user functionality and will provide the most up-to-date information about our events, SIGs and other SAUG news. During the course of the event, you will have the opportunity to: • Hear 14 speakers covering over 20 SAP solutions in the Plenary breakout sessions • Network with fellow SAUG members, SAP customers, experts, partners, SAP Mentors and others • Gain access to the very best resources in the industry by visiting our exhibitors • Celebrate at the networking function at the conclusion of the Plenary Your attendance at this conference is evidence of your commitment to learning, and an investment in your own professional growth. This vibrant community is only possible with your support, participation and contribution. Looking forward to a prosperous 2013! Connie Iong SAUG Vice Chairperson

The SAUG Committee and staff welcome you to an evening of networking, following the final presentations. All delegates are invited to the exhibition area to meet the exhibitors and review the day’s events with other attendees. This is a great opportunity to meet like-minded SAP colleagues and make the most of your attendance by sharing ideas with your peers.





Registration and arrival coffee & tea


SAUG Update Connie Iong, Vice Chair, SAUG / Enterprise Architect, Australand Property Group


SAP Executive Keynote Tim Sleep, General Manager NSW, SAP Australia & New Zealand SAP has reported double digit growth globally supported by key investments in innovations like cloud, mobile and HANA. How are Australian customers adapting and innovating within the local market? And what can local customers expect from SAP in the coming 24 months? Hear from SAP General Manager for NSW Tim Sleep as he provides a local perspective to SAP’s strategy, and explores how SAP can help your Australian business run like never before.


Transition time


Breakout 1

Breakout 2

Topic: Innovation within the SAP Application Lifecycle Management Model

Topic: Project Spectrum - An Example of Value Realisation

SAP Solution area: RunSAP / SAP Operations / Enterprise Support In this session, hear how SAP’s ‘implement, operate and innovate better’ Run SAP ethos and CBA’s focus on technical innovation has influenced the way the CFS GAM SAP system is operated. Speakers David Remollino & Chris O’Brien will explain how they use SAP Enterprise Support tools (including Solution Manager 7.1) and a regular patching cycle to innovate within the same BAU budget as they had in R/3.

SAP Solution area: CRM 5.0, ISU 5.0, BW7.3 In 2005, AGL embarked on an ambitious transformational program to move its mass market customer base onto an SAP IS-U solution, known as the ‘Phoenix Change Program’. A further decision was made to consolidate AGL’s 20,000 Commercial & Industrial (C&I) customers onto this core SAP Retail Billing solution in 2010, known as Project Spectrum. This customer section represents approximately $3 billion in revenue and is the most complex segment with many customer specific tariffs and charges. AGL is a recent winner of the Best Run Value Realisation at the SAP Awards of Excellence.

Speakers: David Remollino, Manager, Property IT Support, Colonial First State Global Asset Management

Speaker: Jason Clark, Head of Group Risk & Compliance, AGL Energy

Chris O’Brien, Manager, SAP Application Management Services, Harms Consulting

10:35am Morning Tea Thursday 22nd November, 2012 || Australian Technology Park, Sydney





Breakout 3

Breakout 4

Topic: Reducing the Complexity of SAP Related Communication

Topic: ‘Going Pervasive’ – making decisions based on real‐time information

SAP Solution area: All

SAP Solution area: Business Intelligence/HANA

All SAP users can use multiple communications channels, such as e-mail, fax, SMS or EDI, to exchange information with their business partners, clients and service providers. The infrastructure and the processes are typically quite complex and not easy to maintain. This presentation will demonstrate how a communication service provider can help reduce the complexity of business communications and stabilise communication processes at the same time by highlighting the experiences of two companies (Ranstadt and B/S/H).



Breakout 7

Breakout 8

Topic: SAP in the Cloud SAP Solution area: HCM / Cloud Recently SAP has made substantial investments in Cloud. The results are coming in and the clouds are looming. Chris will take you through the Cloud journey, focussing on the HCM area with SAP and SuccessFactors integration along with Jam, SAP NetWeaver Cloud PaaS and SAP NetWeaver Cloud Portal.

Topic: Database and Technology SAP Solution area: Solution Manager Justifying the expense of keeping your application up-to-date is a difficult task. While upgrading for upgrading’s sake is not a sound strategy, hanging on to an out-dated application layer could cost your business more than you think. Listen to the story of how Landmark used innovative and creative ways with Solution Manager to extract maximum business value form their SAP upgrade of Enhancement Packs to ECC, EP and BI. Landmark is a recent winner of the Best Run SAP Upgrade at the SAP Awards of Excellence.

Speakers: Chris Paine, SAP Mentor

Speaker: Tony de Thomasis, Landmark Operations Ltd

The concept of “Pervasive Business Intelligence” is not new. The term, that refers to “a data warehouse that combines historic and real‐time data, available to the majority of the organisation’s employees 365/24/7” has been used since 2008, associated with democratised data warehouses, which can be used by all levels of the organisation, to make decisions based on real‐time information using SAP HANA. Speaker: Alexandra Carvalho, SAP Mentor & Managing Partner, BI Group Australia

Speaker: Bernhard Hecker, Director Product Management, Retarus



Transition time


SAP Australian User Group – Annual General Meeting


Afternoon Tea


Breakout 9

Breakout 10

Topic: Keeping Things Simple SAP Solution area: FI/PP/MM/PS/SD To achieve and meet the brief of a short implementation timeframe and strict monthly cash-flow parameters, the strategy was to implement the Best Practice baseline and use the thinking of many people and numerous resources including the SAP supplied collateral. The key to success was to “keep it simple”. The implementation was deployed using a path well-trodden, utilising people from within the business. Business practices were adapted to SAP, rather than modifying SAP to suit the business practice. Valley Longwall is a recent winner of the Best Run ERP with Channel Partner at the SAP Awards of Excellence.

Topic: Workforce Performance Builder, Supporting End User Adoption & Error Reduction in Applications SAP Solution area: Education – Workplace Performance Builder Introducing the newly acquired SAP solution Workforce Performance Builder. Matthew will give a brief history of the product, the business benefits, the problems it solves and a demonstration of those aforementioned areas followed by Q&A. Delegates will understand what Workforce Performance Builder is, who to contact for more information, see it in action and understand how it may benefit their organisations and software implementations.

Speaker: Peter Kelleher, Business Systems Manager, Valley Longwall International

Speaker: Matthew Sleaford, Education Executive, SAP Australia and New Zealand


Closing: Thank you and close – Mark Baker, CEO, SAP Australian User Group

Closing: Thank you and close – Grahame Reynolds, Secretary, SAP Australian User Group / IS Analyst, Qenos


Networking Drinks in the Exhibition area

12:55pm Lunch 2:05pm

Breakout 5

Breakout 6

Topic: BI Mobile use case at KPMG and BI Mobile Roadmap (Mobile BI and BI4.0)

Topic: A Unique Use of SAP CRM

SAP Solution area: Business Intelligence / Mobile SAP & KPMG will deliver a joint presentation on “BI Mobile use case at KPMG and BI Mobile Roadmap”. Vinay Bedre will cover the use case of how SAP BI Mobile has been developed and deployed at KPMG and what the future direction of this deployment is. The SAP BI Roadmap will be presented by Sanjiv Bansal from the BI Solution Management team in ANZ. Speakers: Vinay Bedre, Business Intelligence Lead, KPMG

SAP Solution area: SAP CRM, SAP REFX, SAP EP7, SAP PI This presentation will detail how Australand harnessed SAP to drive a single integrated CRM and Real Estate process, with their unique use of SAP CRM and SAP REFX Module; SAP Architecture and Design principles. Australand is a recent winner of the Best Run CRM at the SAP Awards of Excellence.

Speaker: Anand Murthy, Business Systems Manager, Australand Property Group

Sanjiv Bansal, Solution Manager for BI, SAP



Transition time

SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

Thursday 22nd November, 2012 || Australian Technology Park, Sydney


SAP Australian User Group Sydney 40th Plenary and Annual General Meeting Speakers

Connie Iong

Vice Chair / Enterprise Architect SAUG / Australand Property Group

Manager, Property IT Support & Manager SAP Application Management Services

Connie has more than 15 years’ experience in the SAP space, progressing from project analysis to technical development, program management, architecture and executive leadership roles.

David manages all Enterprise Services for the CFSGAM Property business (Australia and New Zealand) and the Group Services Corporate Real Estate business. This includes applications such as SAP, AMS, INVESTRAN and Dyna.

Connie held various SAP implementation and management roles in SAUG member sites such as GPT, Transfield Services, Goodman Fielder and Carter Holt Harvey. She has recently completed Australand’s greenfield SAP implementation, responsible for architecture, governance and transition to support.

David Remollino

Global Asset Management & Harms Consulting Colonial First State

Connie is an active participant of SAUG conferences and initiatives through speaker roles, networking and knowledge sharing with other members. She served two terms on the SAUG Committee as Treasurer and is currently the Vice-Chair.

Chris O’Brien General Manager NSW SAP Australia & New Zealand

Tim Sleep

Tim was appointed as general manager for the NSW branch of SAP in February 2012. Tim leads an experienced and successful team of account managers and consultants, and is responsible for all customer facing engagements. In his capacity he works closely with customers, connecting SAP’s innovations with the modern challenges faced by customers. Tim joined SAP in early 2010 as sales director, managing SAP’s strategic accounts group across Australia.

Head of Group Risk & Compliance AGL Energy Jason has more than 10 years’ experience in the energy industry, holding Senior Leadership positions for the last 9 years. Jason was the Program Director for Project Spectrum.

Jason Clark

Throughout his career, Tim has worked and lived in the UK, Europe, Asia and Australia in a variety of business development, general management and consulting capacities. Prior to his tenure at SAP, Tim worked for seven years at Thomson Reuters. His roles included head of strategy, European sales director and general manager, ANZ. Tim also spent seven years at Ernst & Young, in both sales and sector leadership roles. During his tenure his project work included risk management reviews, operational reviews and the development of international expansion strategies.


SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

Chris is a professional certified SAP FI consultant and runs the SAP Application Management Services Business Unit at Harms Consulting. In this role he also takes responsibility for managing the outsourced SAP system at CFSGAM.

Director Product Management Retarus

Bernhard Hecker

Bernhard has worked with electronic business communications since 1989. Prior to joining Retarus, Bernhard worked for IBM/Lotus in Germany and the US, where he was responsible for product management, as well as sales and distribution of cc:Mail. Since 1999, he has been a product manager at Retarus, and Director of Product Management since 2005. In his current position, Bernhard co-ordinates collaboration with partner enterprises and is responsible for Retarus product portfolio. The expansion and continued development of all out-tasking services fall under the scope of his duties.

Thursday 22nd November, 2012 || Australian Technology Park, Sydney


SAP Australian User Group Sydney 40th Plenary and Annual General Meeting Speakers

Alexandra Carvalho

SAP Mentor & Managing Partner BI Group Australia

SAP Mentor and HR Consultant Discovery Consulting

Alexandra has been working with SAP for 16 years, mostly in SAP BI. Alexandra works with clients to improve their business performance with a focus on Business Intelligence, Business Objects, Data Warehousing, Mobile BI, Big Data, Predictive Analysis, Agile BI, BI Strategy, Governance, Enterprise Architecture, Pervasive BI, Hadoop, HANA, RDS, and Smart Grid Analytics.

Chris is an SAP HR Consultant, with expertise in architecting solutions for maximum reuse, flexibility and supportability. His specialties are in Web Dynpro ABAP, HR system design, HR Cloud solutions. Chris is also an SAP Mentor.

Chris Paine

Alexandra has recently been appointed an SAP Mentor; the first female SAP Mentor in the Asia Pacific region!

SAP Mentor and NetWeaver Technical Lead Landmark Operations Ltd

Business Intelligence Lead KPMG Vinay is a Reporting Lead within KPMG’s ITS with over 8 years of Business Intelligence experience, focusing on SAP. Vinay is a SAP Certified Solution Consultant.

Vinay Bedre

Prior working with KPMG, Vinay has been part of many successful BI implementations while working with Deloitte Australia and Logro Consulting Pty Ltd. Vinay has spent a good portion of his career at SAP Labs India Pvt Ltd. in BI Product development. Solution Manager SAP Australia & New Zealand

Sanjiv Bansal

Sanjiv is the Solution Manager for Business Intelligence for SAP Australia since July 2010. Prior to working at SAP, Sanjiv has worked at Oracle, PeopleSoft, Hyperion, J D Edwards, Intentia for the last 15 years in the areas of BI, EPM and Financials. Sanjiv holds a Bachelor of Commerce degree and is also a member of the Institute of Chartered Accountants of India. Business Systems Manager Australand Property Group

Anand Murthy 6

Tony de Thomasis

Tony has been working with SAP software since 1986. Tony has several years Basis experience with large companies including National Australia Bank, Telstra, Coles Myer, Australia Post and BHP Billiton. Most recently, Tony has deployed Solution Manager for several large Australian customers as an initiative to reduce support costs, introduce proactive capability and manage change. Business Systems Manager Valley Longwall International

Peter Kelleher

Peter has 20 years of IT and Systems Management experience, as well as more than 10 year’s Senior Management experience – all in a manufacturing environment. VLI was recently awarded the SAP Best run ERP with a Channel Partner 2012 (with Stream Consulting). The Australian solution has since been rolled out to China and is currently being implemented in the USA. Education Executive SAP Australia & New Zealand

Matthew Sleaford

Matthew originally worked at datango as a Pre-Sales Consultant, then as a Sales Manager where he focused on the UK Finance sector. With the acquisition of datango by SAP, he then transitioned to SAP UKI, before relocating to Sydney, Australia.

With over 15 years of experience in various roles in IT Management, Anand has managed the full life cycle of SAP ERP and best of breed business solutions. Anand has worked in large ASX and International NYSE listed companies within Australia. SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

Thursday 22nd November, 2012 || Australian Technology Park, Sydney


SAUG 40th Plenary Exhibitors


SAUG would like to thank our valued sponsors for their support: Platinum Sponsors:

Supporting Sponsors:


SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

Thursday 22nd November, 2012 || Australian Technology Park, Sydney

influence network


Network. Attend SAUG events, which are an opportunity to learn from experienced SAP customers who are implementing the same solutions you are.

Influence. Become a part of the CIO Council, which provides opportunities for networking, education and the chance to participate in open dialogue with the SAP executive team.

Knowledge. Join a Special Interest Group, to broaden your knowledge in your particular area of specialty, and learn from others in similar environments as your own.

Head to for information on how to become a member today!

SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

SAUG Sydney Plenary - Event Guide  

SAUG Sydney Plenary - Event Guide

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