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February/March 2014



Rolling with the times Third generation leads bowling into the 21st century

From collective empowerment to effective outcomes The power and potential of volunteer committees

Also inside: Get to know a member, Business news, and Events

Allison Hunter of Hunter’s Bowling Centres, Saskatoon SK

[We need to rebuild our power grid.]

It takes

power to grow

Saskatchewan is enjoying incredible growth. That growth means we need more power. With an aging power grid, it’s an ongoing challenge to meet the needs of today — and tomorrow. We’re hard at work and ready to meet that challenge. Learn more at

BUSINESS View February/March 2014

Featured Articles

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Rolling with the times

Third generation leads bowling into the 21st century

Get to know a member Chem-Dry and Auto Spa and Imports of Saskatoon

From collective empowerment to effective outcomes The power and potential of volunteer committees

Eastview Bowl in Saskatoon is in its third generation of owners. Photo: Grant Romancia

Promotional Features


University of Saskatchewan



21 BUSINESS View足is a bimonthly publication of the Greater Saskatoon Chamber of Commerce 104-202 4th Avenue North, Saskatoon, SK S7K 0K1 Phone: (306) 244-2151 Fax: (306) 244-8366 Email: Website: Twitter: @stoonchamber Reproduction of any material contained in Business View is permitted provided credit is given to the Greater Saskatoon Chamber of Commerce. Articles and criticisms are invited, but views expressed in Business View are those of contributors and are not necessarily endorsed by, or are policy of, the Greater Saskatoon Chamber of Commerce. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions.

BUSINESS View足 February/March 2014

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The Chamber

Greater Saskatoon Chamber of Commerce Building the Best Business Climate in Canada, Thereby Creating a City of Opportunity


Cover image by Grant Romancia

Kent Smith-Windsor, Executive Director Derek Crang, Membership & Marketing Director Terry Lawrence, Administration Roz Macala, Executive Secretary Breanne Lishchynsky, Director of Operations Linda Saunders, Bookkeeper Kevin Meldrum, Business View Publisher Dean Dangas, Committee Activity Coordinator



Calibrating growth


or the first time in years, it seems business owners are starting to catch their breath.

Since this boom started, we’ve all been running just to keep up. In the face of more contracts, more customers and more business we’ve struggled to grow fast enough to keep pace. Now, for the first time in recent memory, we are returning to a more manageable level of healthy growth. This moment allows us a chance to take stock, plan for the coming years, and calibrate our plans to match the growth forecasts for Saskatoon. For the past five years, many local companies have grown at doubledigit rates. Today, fewer companies are experiencing this sort of explosive growth. Nevertheless, Saskatoon remains one of Canada’s fastest growing metropolitan economies, with the Conference Board of Canada forecasting 3.5 per cent growth for 2014. People

are still flocking to Saskatoon from around the world to build their future here, where unemployment rates are the lowest in Canada. We can all feel confident about this positive outlook. With clear plans for the future, smart execution and a good sense of timing, myriad businesses can flourish here in Saskatoon. We need to invest to grow, and to ensure a prosperous future for our city. Leaders in Saskatoon’s business community must also be mindful of the fundamentals of sustainable growth: invest in developing the people you need, do not lose your presence within your direct market, and watch your business plan closely. The temptation to overbuild can be strong, especially since business owners can see it as a chance to finally get on top of things. However, think hard about where the high watermark will be in your sector, and build accordingly. It can also be tempting during boom

times to dedicate your people and resources on one or two major contracts with laser focus. However, be sure to balance this instinct by diversifying. Take some time to develop new markets, products and clients while you have extra cash flow to do so. This will ensure the floor doesn’t fall out from under your business when one major contract is complete. Saskatchewan’s economic outlook is positive, and there is plenty of long term success in store for those who plan for it.

Tracy Arno is president and founder of Essence Recruitment, and currently the President of the Greater Saskatoon Chamber of Commerce


2013-14 Board of Directors Barry Berglund Lawson Heights Pentecostal Assembly Kristy Rempel Saskatoon Community Foundation

Gerry Bonsal Individual Member

Debby Criddle Synergos Management

Kelly Bode WMCZ Lawyers - Mediators

President: Tracy Arno Essence Recruitment

1 Vice-President: Tony Van Burgsteden AREVA Resources Canada Inc. st


Rich Gabruch Gabruch Legal Group

Karl Miller Meridian Development

2nd Vice-President: Tanya Knight MNP LLP

Jason Yochim Saskatoon Region Association of REALTORS®

Sanj Singh AdeTherapeutics Inc.

Ainsley Robertson Golden Opportunities Fund Inc.

Chris Woodland MacPherson, Leslie & Tyerman LLP

Past President: Christian Braid Braid Flooring & Window Fashion

February/March 2014

Executive Governance Chair: Silvia Martini Interlink Research Inc.

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Rolling with the times

Third generation leads bowling into the 21st century By Jeff Davis

the market,” she said. “You have to be willing to change.” These days the entertainment options available are virtually endless, Hunter says, and bowling alleys are facing off against a wide range of challengers in the battle for scarce entertainment dollars. “We’re not competing just with rinks or curling – we’re competing with restaurants and movie theatres and everything else,” Hunter said. The family business operates two locations in Saskatoon: E a s t v i e w Bowling Centre Allison Hunter is part of the third generation of owners and Fairhaven of this family-run business. Photo: Grant Romancia Bowling Centre. The business employs around fter paying her dues working 70 people, including family members the till and spraying shoes as a of all ages. teenager, Allison Hunter has The future now depends, Hunter taken the reins of the family said, on striking a balance between business. developing new markets while staying Representing the next generation, true to their long-time customers and and bringing in a fresh perspective, she their roots. is guiding Hunter’s Bowling Centres Bowling was played in North America though the choppy waters of the 21st since the Colonial days, but only became century entertainment industry. a viable business in the late 1950s, with “In the last 10 years, 25 per cent of the invention of the automatic pinsetter. bowling centres in North America have It was during this period, that closed because they’re not adjusting to


BUSINESS View­ February/March 2014

brothers Ken and Bill Hunter got into the bowling business. Allison’s father Ken was a hockey player from Calgary who had come to play for the Saskatoon Quakers, a professional team competing in the Western Canada Senior Hockey League. After a number of years of hard knocks, low pay and frequent travel Ken decided to make his living on the lanes instead of the ice. Luckily for the Hunter brothers, it was the heyday of bowling. League bowlers formed a large and loyal base of customers who played several times every week and participated in tournaments. Profits from food and beverage sales were strong, and the arrival of video arcade games provided yet another source of revenue. “Back then, the bowling alleys were packed every night, with both the seven o’clock and nine o’clock shifts full up,” Hunter said. “There were waiting lists to get into leagues.” The Hunter family business soon grew to include four bowling centres in Saskatoon – including the muchmissed downtown Bowlarena – and one in North Battleford. In the early 1980s, Canada’s bowling fever began to cool. Changing lifestyles and cable television led to a severe dropoff in league membership, taking a deep bite out of the bowling revenues across Canada. Three of the Hunter family’s locations had to shut their doors. “Leagues used to be like 90 per cent of our business, and now it’s about 40,” Hunter said. “People don’t sign up to things like they used to - nobody wants to make the commitment.” League bowling still keeps the lanes busy on weekdays, Hunter said, and many of her loyal customers have been Continued on Page 6


COVER STORY “Rolling with the times” Continued from Page 5 playing with them for as many as 60 years. This hard core is important to the business, she said, but is no longer sufficient to keep the business profitable. According to a market report by White Hutchison, a firm of leisure architects, casual bowlers now make up about 79 per cent of all bowlers. This is a huge change from the Golden Age of bowling – between the 1960s and early 1980s – when 75 per cent were competitive league bowlers. At the same time, the type of people who are bowling has also changed. Whereas bowlers were mostly blue collar and middle class during the Golden Age, today’s casual bowlers are often college-educated and from a higher socioeconomic class. This set is looking for more upscale decor, good food and a lounge ambience that could draw you in even if you don’t bowl. Marketing to these modern casual bowlers has presented both a challenge and a lifeline for the family business, Hunter said. Hunter said she has embraced the idea of becoming a location-based entertainment centre, with something to offer the whole family. “Bowling has changed in that we don’t just consider ourselves a

bowling centre, we’re an entertainment centre,” she said. Hunter said she takes inspirations from Toronto’s Ballroom and the United States chain Lucky Strike, both of which offer the feel of a high-class lounge, while including activities like bowling and pool. Walk into Hunter’s on a given evening, and it feels more like nightclub Keeping the ambiance fun and modern helps than a stodgy old bowling draw in patrons to the alley, even if they don’t alley. Music is pumping bowl. Photo: Grant Romancia and high-energy music videos are playing on giant projection A major breakthrough in Hunter’s screens. Black lights make everything entertainment overhaul was the hiring glow, from clothing to bowling pins. of well-known chef Terry Schulhauser, formerly of Tusq. Since his arrival, This glow bowling is a huge hit with the large restaurant at the Eastview children, who often requests birthday Bowling Centre has been tapping into parties at Hunter’s. Bonnie Daniels of the lucrative foodie market. They have Prince Albert recently held a birthday even begun catering outside events as party for her 14-year-old daughter at word of Schulhauser’s move to Hunter’s Hunter’s. “She loves bowling and she has spread. wanted to come,” she said. “They wear their brightest colours and they love it.” Local companies have begun booking corporate events more frequently, In the summer, Hunter said, kids can Hunter said, including full banquet come bowl free every day. This does a dinners. What is attracting them, she lot to increase traffic and develop a new said, is a venue that can offer great generation of bowling food, entertainment and a few drinks enthusiasts. all under one roof. By the time evening rolls around, especially on weekends, a totally different crowd rolls in. This time its adults, many more interested in a beer and a bite to eat than bowling. Hunter says her entertainment centres really connect with people looking for a fun time, but are sick of the nightclubs.

“It’s a bar that’s not a bar,” she said. “On Friday or Saturday, it’s packed in Eastview Bowl has overhauled their lounge and here.” restaurant to appeal to a new crowd. Photo: Grant Romancia


“With bowling you can only do so much, but we can always encourage people to have some food or a drink,” she said. “We’re adjusting, trying new things and doing our best,” she said. “That’s what it takes to keep up with the times and grow.” Eastview Bowling Centre 2929 Louise St E, Saskatoon, SK (306) 373-4333 Fairhaven Bowling Centre 3401 22nd St W, Saskatoon, SK (306) 382-2822

February/March 2014

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Get ready for the 2014 Celebrate Success! Awards - presented by PotashCorp


et ready for another great year of celebrating our community with the 2014 Celebrate Success! Awards on May 15th.

The SABEX awards, given annually at the Celebrate Success! event (presented by PotashCorp), is a great way to celebrate a business doing great things in our community. The SABEX Awards also offer benefits and promotion for businesses through nomination: Business View Magazine appearances, website recognition, and logo display. These will not only help gain recognition but build a strong reputation for outstanding business contribution in the city of Saskatoon! The 2013 award recipients were as follows:

SABEX Environmental Sustainability (Sponsored by Cameco) Shercom Industries Inc. SABEX New Business Venture (Sponsored by SaskPower) LB Distillers SABEX New Product and/or Service (Sponsored by BDC) LB Distillers SABEX Small Business of the Year (Sponsored by TD Canada Trust) Koenig & Associates

Business for Peace Nominee (Sponsored by the Greater Saskatoon Chamber of Commerce)

SABEX Business of the Year (Sponsored by Edwards School of Business)

Mr. Jim Halford

Loraas Disposal

SABEX Community Involvement (Sponsored by SaskTel)

SABEX Hall of Fame Inductee (Sponsored by RBC Royal Bank)

Alliance Energy Ltd.

Mr. Jack Brodsky

SABEX Customer Service (Sponsored by CGI Group Inc.) TinyEYE Therapy Services SABEX Growth & Expansion (Sponsored by Certified General Accountants) Superior Cabinets SABEX Marketing (Sponsored by Handy Group of Companies)

Recognizing business excellence is an important element in creating the best business climate in Canada and to create a city of opportunity. The Greater Saskatoon Chamber of Commerce, under the “Celebrate Success!” masthead, will recognize and celebrate the many successes of Saskatoon businesses and individuals who have attained excellence on a local, national, and international level. These individuals and businesses have contributed greatly to improving the

Photo by Grant Romancia

business climate of Saskatoon and area and have made a significant contribution that has reflected positively on the community of Saskatoon. The Chamber of Commerce believes that “Celebrate Success!” demonstrates why Saskatoon shines in so many ways.

Kavia Auto Body

BUSINESS View­ February/March 2014


Bring on the wear and tear.

The Sonim XP5560 BOLT 2 is designed for those who work in extreme environments. It comes with a three-year comprehensive warranty and, when used with SaskTel 4G Push-to-Talk, is unstoppable. This rugged device can survive being submerged in water, dropped on concrete, or driven over by a pickup truck. We’d say it’s tough as nails, but it’s really more like the hammer. SaskTel 4G

Visit a SaskTel Authorized Dealer or SaskTel Store | | 1-800-SASKTEL


“Chamber on Tap” event kicks off 2014 with guest Curtis Olsen of Shift Development


hamber on Tap was a huge success to kick off the New Year, with special guest Curtis Olson of Shift Development. Curtis spoke on the new and exciting development opportunities in Saskatoon. Come join us at Hudson’s on the first Wednesday of every month throughout the year to listen to local successful business professionals talk about their trials and successes of starting and growing a business right here in Saskatoon! Special thanks to Grant Romancia photography for supplying the photos, as well as to Hudson’s Canadian Tap House and the Chamber’s Group Insurance plan team for sponsoring this event.

Curtis Olsen (Shift Development) and host Evan Drisner (NuFab Building Products) kicked off the new year of Chamber events at Hudson’s Canadian Tap House. (Photo: Grant Romancia)

BUSINESS View­ February/March 2014



Getting to know Chem-Dry and Auto Spa and Imports of Saskatoon By Dean York, Owner, Chem-Dry and Auto Spa and Imports of Saskatoon


ackie and I have been involved with the Chem-Dry carpet and upholstery cleaning system for over 17 years; the first 6 as a client and the rest as owners. This business operates as Chem-Dry of Saskatoon. Within the last 4 years, we have added our other business – Auto Spa and Imports of Saskatoon – to leverage the knowledge we have acquired in taking care of people’s homes’ and businesses’ carpets and fabrics in order to take care of their vehicles as well. Our clients simply were asking for it! Why did we purchase a Chem-Dry Franchise? Did we stay awake late at night as children dreaming about becoming a carpet cleaner? Not at all. In fact, our friends looked at us funny when we told them we had made the decision to buy our first ChemDry Franchise several years ago. What really made us move forward with this was a love for people (both our amazing clients and incredible staff), having a passion for excellent customer service and fully believing in the system and philosophy of Chem-Dry. Whether in a commercial business or in someone’s home, Chem-Dry of Saskatoon uses proprietary products and equipment that leave your carpets drier, cleaner and healthier. Our flagship product “The Natural” consists of elements copied from Mother Nature to carbonate within your carpet and fabrics surfaces. With this active process, a deep cleaning occurs with much less moisture than traditional cleaning methods (about 80 percent less moisture than a ‘steam’ cleaning). Because of this your carpets are dry, clean and fresh about an hour or two after my staff leaves. Our products and equipment have been certified a Platinum Cleaning Level (the highest level in the industry) by the Carpet and Rug Institute which backs up our claim as Saskatoon’s premier carpet and


upholstery cleaning business. We are one of approximately 5,000 franchises in over 40 countries. ChemDry has grown very quickly, to be the largest carpet cleaning organization in the world because of our unique, effective, environmentally-safe deepcleaning process. Carpet manufacturers and unbiased professional observers in the industry rate Chem-Dry second to none. With Auto Spa and Imports of Saskatoon, the same attention to detail and a w a r e n e s s of ensuring your vehicle is returned to you in a refreshed state applies as well. Utilizing state of the art cleaning systems and processes, we excel at both making your car look and feel new along with addressing those “hard to deal with” situations such as stain removal, unpleasant odors or stone chip or glass repair. I would be proud to be given the opportunity to earn your

business. Please give Jackie or I a call to answer any questions you may have. Chem-Dry of Saskatoon – 306.934.5995 Auto Spa and Imports of Saskatoon – 306.664.8843

How competitive are your salaries & benefits?

SALARY SURVEYS Four things every organization needs to know:

 Is it paying fairly & competitively?  Is the group insurance benefits coverage appropriate?

 What are the prevalence & magnitude

DOWNLOAD TODAY surveys/pricelist

of retirement plans in the market?

 Are its compensation policies & procedures sound?

15% discount for Chamber members

WCBC’s easy-to-use surveys give you access to information on salaries, bonuses, group insurance, retirement benefits and compensation best practices.

INFO | Nancy MacLeod | 1-800-781-2411 |

February/March 2014

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Solutions for any size business Small to Medium Business

Remove the burden of managing your wireless program internally. Let our corporate team implement and manage a cellular service plan designed for your business. No more worries about device upgrades, changes to rate plans or lost or broken phones. Our team will handle it all.

Large Business Our corporate team will work closely with your IT group to ensure that your employees have the devices they need. And your dedicated account manager will ensure maximum cost savings with regular reviews of your rate plans.


Vist online, in-store or call 306-310-5867. Š 2013 Samsung Electronics Canada, Inc. Samsung  and Samsung Galaxy Note 3 are trademarks of Samsung Electronics Canada, Inc. and/or its related entities used with permission. Screen images simulated.

We invite you to attend Compensation Institute 2014 A free educational event about workers’ compensation March 24 & 25, 2014 Delta Regina Since 1998, the WCB has presented this event for anyone who wants to know more about the Saskatchewan workers’ compensation system.

Featured sessions include: • Hazard identification and control. • What is PTSD and psychological injury. • Return to work roles and responsibilities. • The claims management process. For full agenda and registration visit our website Follow us on Twitter @saskwcb hashtag #CI2014 for real-time updates.


SREDA and RROC officially launch applications for Saskatchewan Business Challenge


he Saskatchewan Business Challenge (SkBC) has officially launched the 2014 competition and applications are now being accepted until February 15, 2014. The Saskatchewan Business Challenge (SkBC) is an entrepreneurship development program that increases start-up success through training, mentoring and networking opportunities. It is presented by the Regina Regional Opportunities Commission (RROC ) and the Saskatoon Regional Economic Development Authority (SREDA) with major support from the Saskatchewan Ministry of the Economy. “Saskatchewan’s economy is growing and it is an exciting time for innovative entrepreneurs,” said Economy Minister Bill Boyd. “We are pleased to work with RROC and SREDA as they support emerging businesses in our province.” Created in May 2012, the Ministry of the Economy brings an integrated focus to maintain the province’s competitive position and encourage sustainable

economic growth. The competition officially kicked off last night in Saskatoon, at the Bassment, where entrepreneurs, business leaders, and SkBC applicants came together to celebrate the thriving business community in Saskatchewan. Tim LeClair, President and CEO of SREDA, officially opened the applications period and encouraged people from all over the province to apply online at “The provincial competition celebrates our emerging entrepreneurs, and the involvement of the Saskatchewan business community has helped make this competition truly unique” says Le Clair, “There are a lot of strong ideas that become successful businesses after completing our challenge, largely due to the mentoring and coaching that takes place throughout the six months.”

are tasked with choosing the grand prize winner and two runner-ups. The winners will be announced at an Awards Celebration to be held in Saskatoon that will once again bring together the Saskatchewan entrepreneurial community. The Awards Celebration is held in collaboration with the Saskatchewan Young Professionals and Entrepreneurs (SYPE). Applications will be accepted from January 15 to February 15, 2014 and are open to entrepreneurs within the province. This year, the top twenty will be identified following the application period and will participate in the intensive Design Weekend, March 2123, 2014. For more information on the challenge and how to apply, please visit

In June, the competition will conclude with the exhilarating Limo Pitch and a final business plan presentation, where the top ten participants will compete for over $50,000 in prizes. The judges

Greater Saskatoon Chamber of Commerce wins 2013 “Chambers Plan Marketing Award”


n November 19th, 2013 Chambers Plan was delighted to present Kent Smith-Windsor with the prestigious Marketing Award at the Chamber of Commerce Executives of Saskatchewan (CCES) Fall Conference in Saskatoon. Kent and his staff were recognized for their Chambers Plan marketing efforts which included: • •

Co-sponsoring “New Member Breakfasts” twice a year. The Chamber on Tap networking event (interview with local business leaders).

• •

Presentation from Chambers Plan representatives in the Board Member Orientation. “Faces of Business” campaign featuring 5 local members who participate in Chambers Plan.

Are you a Chamber Member that has an announcement or news release you’d like to share?

As a result of their efforts, the Greater Saskatoon Chamber increased their Chambers Plan administration fees by $19,000 or 21% last year. This is an increase of 94% from four years prior!

Contact Derek Crang, Membership and Marketing Director at

Congratulations Kent and staff!

BUSINESS View­ February/March 2014

for more information.



Business Furnishings expands operations to Precision Autodoor Systems


ake a drive around the city and you’ll spot them everywhere – at the local grocery store, hotel or even at your favorite restaurant. Once the domain of large institutional buildings, automatic pedestrian doors have become commonplace in recent years, thanks to their affordable installation and maintenance, and increasing demand from the public. In late 2013, Business Furnishings expanded its operations to include Precision Autodoor Systems, in order to meet the ever-changing needs of its customers. Wayne Wilson, President of Business Furnishings, says he’s excited about the new opportunity. “As the city and province continue to grow, so too does the need for safe, convenient entrances for our clients. With Precision, we’re bringing a wealth of knowledge and experience to our company.”

Saskatchewan owned and operated, Business Furnishings has been creating environments that are functional and flexible, while adapting to the continuously evolving needs of its customers. Operating from facilities in Saskatoon and Regina, Business Furnishings is a trusted and wellrecognized furniture and architectural wall solutions provider to industries including education, healthcare, finance, government and commercial. Now, with staff having over 25 years of combined experience in the automatic door industry, this new member of the Business Furnishings’ family will provide industry-leading automatic door operators, sensors and controls, while specializing in servicing all makes and models of automatic doors.


quick, easy access for everyone, they also help to position a business as a leader by creating a welcoming atmosphere,” says Wayne. “At Business Furnishings, our motto is ‘for a better day at work’. Now that Precision Autodoor is part of our growing family we may have to change it to, ‘for a better door at work,” he adds. “With Pat Moroney, Kevin Edmonds and their team, along with the GyroTech product line, we can supply products and services that are unsurpassed in the industry.” To learn more about Precision Autodoor Systems Ltd., please contact Pat Moroney or Kevin Edmonds at (306) 651-2112 or email or

“Automatic doors not only provide



“The Value Leader” 14

February/March 2014

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Promotional Feature

Investing in our community; CGI opens doors in Saskatoon


n December 1st, 2013 the doors of CGI’s newest Canadian office opened in Saskatoon at 118-23 Street East. Allan Fair, Saskatoon Regional Director at CGI, answers questions about what this means for Saskatoon – and CGI. Who is CGI? Allan Fair: CGI is a Canadian IT services company that’s been in business for over 35 years. CGI is a home grown success story employing 12,000 technology professionals across Canada and 68,000 around the world and we work with businesses of all sizes to help them win and grow. Why is CGI coming to Saskatoon? What opportunities do you see here? AF: I’ve lived in Saskatchewan all my life and see Saskatoon as a place with expanding opportunity. We’ve actually been working with clients in Saskatoon for decades – opening an office was the next logical step. Saskatoon is a growing city with a viable workforce and I think CGI can help by providing high-end consulting value locally. One of CGI’s core values has always been client proximity. Living and working in the same communities as our clients is a key factor in CGI’s success. To provide value to our clients we need to fully understand their business needs.

What better way to do that than be on the ground in Saskatoon? What are some of the business challenges in Saskatoon that CGI can address? AF: Well, business is competitive— whether you are a credit union, a potash producer or a manufacturing company. CGI collaborates with our clients to achieve results through technology. Because CGI is a company with a broad range of experience from all over the world, we help companies, small and large, to become more productive, more efficient, and provide higher levels of service while still reducing overall costs. CGI has industry experience that benefits Saskatoon including three global centres dedicated to mining and metals manufacturing. Another one of CGI’s strengths is change management. Small, medium, and large organizations all experience change at some point – be it a complete overhaul or automating workflows. CGI offers consulting as well as IT services in order to help smooth the transition. What makes CGI different?

Allan Fair, Saskatoon Regional Director

together to find solutions that lead to sustainable and profitable outcomes. About 95% of our employees are also shareholders and that breeds pride in what we do. I’d like to extend an invitation to anyone who would like to know more about CGI or just to say hello to drop by our new office. We look forward to meeting and working with you.

AF: While a number of companies provide similar services, it’s CGI’s approach that makes us different. We want to partner with our clients, understand business challenges and opportunities, and then work

CGI is proud to be

your neighbour. Did you know…

CGI has provided healthcare solutions and support services in Saskatchewan since 1989? 306-382-4555 | 118 23rd Street East, Saskatoon, SK | S7K 3M3 CGI Saskatoon ads_10.5x2.856.indd 2

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See what CGI can do for your organization. 1/7/14 2:24 PM



Major milestone achieved by local group benefit team


iegers Financial & Benefits is extremely proud to be recognized as the first ever Chambers Plan marketing agency in the Prairie Region (Alberta and Saskatchewan) to achieve $5 million of in-force premium. “We are extremely proud of Deb Wiegers, Tamara Dundas and the entire group benefits team at Wiegers Financial & Benefits. They have truly set the pace and the bar for other agencies in the region and across the country! We are very pleased to have their agency on our Chambers Plan team,” says Ken Willoughby, Regional Marketing Director. Nationally, Chambers Plan provides group benefits to more than 30,000 small and medium sized businesses who are members of 900 chambers of commerce which endorse the program. The Plan was introduced over 35 years ago to make group benefits available to smaller firms. Chambers Plan has become the largest small group insurance program of its kind in the country. The Chambers Plan is administered by Johnston Group Inc., named one of Canada’s 50 Best Managed companies in each of the past 12 years.

In addition to being in operation for over 20 years, the team at Wiegers Financial & Benefits are active members in the community, supporting both charitable organizations and the business community at large (supplied photo).

As an agency for over 20 years, Wiegers has grown their annual Chambers Plan production from $70,000 per year to $500,000 per year. Ten years ago, Wiegers had approximately $500,000 of in-force premium and has increased that 10 fold in 10 years. They currently service over 560 businesses that employ over 7,200 employees.

With a desire to make a difference in the community, Wiegers created a charity arm called Wiegers Care for Kids. The charity facilitates events by which the community can rally together in support of causes for the children of Saskatchewan. In particular, their comedy and cabaret events have risen over $325,000 in the past four years. “It’s amazing how contagious giving can be,” Cliff Wiegers comments.

Wiegers Financial & Benefits is a leading financial planning and group benefits consulting firm in Saskatoon. Locally owned and operated for more than 24 years, they are committed to providing clients with a level of service, professionalism and expertise that is

To encourage youth in business, Wiegers has entered into a new partnership with the Chamber. The initiative has been named “tweet seats” and will encourage young aspiring business professionals to become more


second to none. With a team of over 40, Wiegers is able to provide each client with the personal, dedicated service they deserve.

involved in the business community by attending Chamber meetings and interacting via social media. For more information on Wiegers Financial & Benefits visit their website at or phone: (306) 244-0949. Offices located at 120 33rd Street East Saskatoon, SK S7K 0S2.

February/March 2014

BUSINESS View­­­ ­


Promotional Feature

Paying it forward: investing in Saskatchewan’s future

Royan and Bobbi Stewart of Breck Scaffold Solutions (2009) are helping more students succeed at the University of Saskatchewan through their annual company-named scholarship award.


or over a century, the University of Saskatchewan has played a key role in fostering the talent our province needs to thrive. U of S graduates have confidently stepped into vital leading roles in all sectors of society, bringing their skills and ingenuity to communities across Saskatchewan. The U of S believes that an investment in students pays large dividends for everyone, and that the business sector is a valuable stakeholder in helping future graduates learn and grow. Local entrepreneur Royan Stewart, president of Breck Scaffold Solutions (2009), believes in the value of higher education and in making that crucial investment in U of S students. In 2013, Stewart established the Breck Scaffold Solutions Education Bursary in appreciation of his parents, who were both teachers. “My parents helped me out a lot when I was at school and starting out in business,” said Stewart. “They would do whatever it took to help. Success isn’t something that just happens—people

help make you the success that you are. So I feel we should give back.” By committing to a company-named annual award that helps students with a minimum $2,000 bursary per year for five years, Stewart is helping U of S students grow and succeed. The U of S first began offering businesses the chance to help students in this longerterm way last year, and three Saskatoon businesses generously came on board, each with a five-year gift to students. The university plans to help even more students this year by encouraging gifts of any size to the Building Futures Fund, a general awards fund where businesses can direct all sizes of annual donations to support academic excellence and leadership across disciplines. These awards, distributed through student scholarships and bursaries, are solely funded by the generosity of U of S business partners. “You’re helping people grow, which helps Saskatchewan become the best it can be,” explained Stewart. “It’s a pleasure to deal with the U of S, and

it’s surprising what a huge difference $1,000 can make to someone. Plus, you get that permanent recognition of giving back to your community…everyone likes to be appreciated!” Charitable giving is an important source for scholarships and bursaries at the U of S. Recurring annual giving from business partners can create immediate funding for students, so they can get the most out of their time at the university. For more information, or to make your business donation today, please contact: Namarta Kochar Development Officer, Leadership Giving 306-966-2402 Sandra Lazar Associate Director, Annual Giving 306-966-7910

Canada Revenue Agency Charitable Registration Number 11927 9313 RR0001

BUSINESS View­ February/March 2014



Tommy Gun’s Original Barber Shop opens second location in Saskatoon


ommy Gun’s Original Barbershop has now opened a second location in Saskatoon at Stonebridge. The first shop opened in December at Millar Crossing and Saskatoon residents have responded with a warm welcome. Saskatoon’s hot new southern development area of Stonebridge has a lot of drawing cards for new business. The Saskatoon franchisee chose Stonebridge as the location for the second store, because the business district and residential area offers a steady stream of traffic and convenience for the male demographic in this area. Franchise spokesperson Richard Worth had this to say, “Several business opportunities exist yet its really about finding the right business model combined with excellent locations and great people. We know that if we combine these elements we will enjoy success. Tommy Gun’s fills a niche for men’s grooming, and this has created opportunity right here in Saskatoon.

Image © Tommy Gun’s Original Barber Shop

“The Tommy Gun’s people have done an excellent job putting the business together, creating an environment that caters to the man. There’s nothing out there quite like Tommy Gun’s at this time. We have a few more positions to fill, so we’re actively seeking members for our team.” Tommy Gun’s caters to men of all ages, offering haircuts, hot shaves, scalp massages and a few other grooming options. The new location in Stonebridge is approximately 1,200 square feet, offering 9 grooming stations. Tommy Gun’s concept is a modern man cave with a retro feel, incorporating brick, steel and red leather. Guests can

catch up on the scores during their haircut from the in-mirror television at their station or on the big screens out front. Plus they’ll enjoy a free beverage and scalp massage with their service. Other perks include the iPads for surfing, arcade style games and a good selection of products for purchase too. About: Tommy Gun’s Original Barbershop is a national Franchisor of barbershops across Canada, based in Red Deer Alberta. Tommy Gun’s Original Barbershop currently has locations in Alberta, British Columbia, Ontario and Saskatchewan, with Winnipeg, Manitoba opening shortly. For more information visit






February/March 2014

BUSINESS View­­­ ­


From collective empowerment to effective outcomes

The power and potential of volunteer committees By Silvia Martini

© Feng Yu |

10. Full participation by members at meetings is encouraged and facilitated by an effective meeting leadership.


11. Agendas and Minutes of Meeting are issued in a timely manner for appropriate preparation and follow-up.

usy personal schedules are often managed with artful talent, particularly so for those serving on committees and boards. Not all such commitments, however, share the same platform in one’s hierarchy of importance. Some of these committees elicit enthusiasm and are eagerly supported, while others are displaced from time-to-time with deemed higher priorities, and some may even be removed altogether.

success over time:

What makes the difference? And, how can we ensure that volunteer investment is respected, nurtured and rewarded to successful outcomes for all stakeholders?

4. Terms of reference are provided to all the committee members. These are understood, and regularly reviewed.

We likely come to our committee participation with a passion for its cause, and even shared values with the organization and its vision and mission. Even if at times they may not yet be fully formed, we join with expectations of what we can offer, an understanding of what we need to work most effectively, and with what we hope to achieve – even if altruistic. Not surprisingly, and supported by recent survey results by The Chamber Board of the organization’s 11 committees, the following committee effectiveness practices are worthy of consideration. These appreciate that we all bring various skills, unique and valuable experience, vision, knowledge and talent as leaders and members, and that each committee evolves its own culture, needs and terms for

1. The mandate is understood and supported by committee members, with decisions regularly tested against it. 2. The committee’s role to the organization is understood, as well as the overall vision, mission and strategy. 3. The organizational code of ethics are understood, respected and upheld

5. Goals are clearly articulated, shared, and S.M.A.R.T. (Specific, measurable, attainable, realistic and timely). These are developed in participation with, and supported by the committee as a whole. 6. Present at the meeting are the competencies, talents and personality types that will help to meet mandate. 7. An understanding and appreciation of the strengths, personality types and motivations of the committee members are captured, and utilized to enhance outcomes. 8. Committee and members’ needs and expectations are shared and understood. 9. Meetings and communiqués are productive and respectful of members’ time and staff resources.

BUSINESS View­ February/March 2014

12. Pertinent intelligence is shared through the Committee Chair to the Board (or whoever is designated) to assist with strategic insights. Committees are rarely stagnant. The change of committee members and needs, along with changing environmental conditions make regular evaluations and modifications, as deemed beneficial, prudent investment of effort and time. All who serve on volunteer committees understand that there can be no greater reward than to serve meaningfully, and in return to enjoy the many positive outcomes of such a shared journey. Such generosity, and commitment to doing and being the best create the vibrancy and passion for which Saskatoon’s become well known.

Silvia Martini, Vice-President – Interlink Research Inc., is a Director of the Board for the Greater Saskatoon Chamber of Commerce, a member of its Executive Committee, and Chair of its new Board Governance Committee. She is also member of GSCC Health Opportunities Committee, and Mentor with the Edwards School of Business Betty-Ann Heggie Womentorship Program. She has been a member of numerous Boards, led countless committees, facilitated workshops, been guest speaker and writer on strategic development issues since the 1980s. Silvia can be reached at martini.interlink@, or at (306) 281-9019.


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Business building lessons from “Breaking Bad” By Mouneeb Shahid, CEO and Founder


hree weekends and 50-plus hours of a Netflix triathlon later, I confess that I have committed an “entrepreneurial sin” by watching TV with the sole purpose of entertaining myself. The exercise has helped me achieve a new level of endurance for withstanding television, but it never occurred to me that I would learn some very important business lessons through this entertaining ordeal. The series that got me hooked was “Breaking Bad.” For those that are unaware, it is an award-winning series which highlights a two-year journey of an ailing high school chemistry teacher who overcomes financial challenges by turning to a life of crime. Without including any spoilers, I want to focus primarily on 11 key points that made him successful as an entrepreneur and the lessons we can learn from his experiences: 1) Pursuit of excellence Every business should regularly invest in making themselves better at what they do. This is a crucial part of making your business known and credible among your target market. The product or service that you offer should have the highest standards and be the best in the industry. Period. There is no room for mediocre companies in an aggressive market. 2) Service with an extra-mile Your customers will decide how good you are, so it is important you take good care of them. Go beyond and deliver more, with a better quality than they expect. Make it your goal to ensure that your customers have fond memories of you. This is absolutely necessary if you want them talking about your product to their network. 3) Extreme level of passion Your product or service is a reflection of you as a business owner. If you are

passionate about your business, your customers will sense that and be excited about your offering. Passion really counts when the going gets tough. When everything is breaking apart and things go downhill, it is the passionate entrepreneurs that survive the market slump.

8) Be Patient

4) Partner with care

9) Innovate

Partnerships are like marriage. They go well at times but they can break apart as well. Partnerships are mutually beneficial if you have a clear understanding of responsibilities between the partners and focus on the strengths of each other. Once in a while you will need to carry your partner’s weight and make sacrifices, but keeping the goal in mind and having a clear direction will allow you to sustain key relationships. Always have an exit strategy that all parties are clear about.

It is a fact that most innovations happen when there is a period of recession. This is understandable because when money is rolling in, businesses are not worried. It is when times get difficult that we need to rethink our strategy to survive. At times all doors seem closed and that is exactly when we need to take a step back and get a little creative.

5) Build an empire Make efforts to continually expand by selecting the right distribution and sales channels. By employing distribution channels you can streamline the delivery of your product and grow revenues consistently. It also adds a layer of stability to your business so you can have a healthy cash flow. 6) Negotiate Whenever there is hard-earned money or resources involved, always negotiate. Try to have an unbiased understanding of the commitments and value of each negotiating party. Your negotiating power will depend on your approach, the value you bring to the table and your position in the market place. 7) Dominate Dominate your industry. In addition to delivering the best product and service, take aggressive measures to be the one your customers will think of when there is talk about your industry.

BUSINESS View­ February/March 2014

Patience is a virtue. When dealing with people and hardships in business, being patient with the conditions at hand is critical. How you deal with struggles today will influence your success tomorrow.

10) Keep your goals in sight Never lose track of your goals. Always remember your goals and keep an active mindset as to why you are doing what you are doing. 11) Keep family first Most entrepreneurs are guilty of not spending enough time with their families. It is a known fact that most us accept that as a by-product of “striving to achieve success.” We live in a world full of rat races and whatever we achieve never seems to be enough. When you are trapped in this mindset of moving forward professionally, you might actually be moving backward personally. Keeping your family first as part of your goals is necessary to live a full life and actually be successful. If you haven’t already, watch the series and share your comments on our blog:


CHAMBER VOLUNTEER COMMITTEES COMMITTEE CHAIRS Aboriginal Opportunities Chris Sicotte - Affinity Credit Union

Meetings: 1st Tuesday of the month - 9:00-10:30 am

Agribusiness Opportunities Bert Sutherland - Loran Forer - BMO

Meetings: 2nd Monday of the month - 3:30-5:00 pm

Business Growth Elise Hildebrandt - The Mortgage Centre

Meetings: Last Tuesday of the month - 8:00 am

Business of Science Sanj Singh - AdeTheraputics Inc.

Aboriginal Opportunities Committee: The Aboriginal Opportunities Committee would like to welcome Chris Sicotte as the new Chair of the committee. This committee has been very active and working hard to highlight Aboriginal business in the Saskatoon area and expose them to the business community to help facilitate partnerships. Agribusiness Committee: Everyone month a guest speaker embedded in the agricultural sector presents on informative and best practices in the agricultural industry. The Committee is focused on connecting and learning about new and innovative measures taking place in the agricultural industry.

Celebrate Success! Lynn Nastiuk - Sask. Health Research Foundation

Business Growth Committee: The Business Growth Committee is happy to present Business by Design. Each Monday of March a speaker will be highlighting factors within technology that affect business operations. These information sessions will be very informative for anyone looking to increase their effectiveness using technology.

Environmental Sustainability Colleen Yates - Equinox3 Consulting Ltd.

Shaken with a Twist continues to interview predominant women in the Saskatoon business climate. Come join every third Thursday of the month.

Going Global Ken Ziegler - Robertson Stromberg Pedersen LLP Monica Kreuger - Global Infobrokers

Celebrate Success! Committee: The 2014 SABEX award nominations close February 11th! The committee is busy planning another great event for May. Please visit to nominate a business in our community.

Government Affairs Michael Chudoba - Innovative Residential

Future Opportunities Committee: The Future Opportunities Committee is keeping Saskatoon updated on the new innovations happening right here and internationally to help Saskatoon stay prepared and propel successfully into the future.

Meetings: TBA

Meetings: Depending on need - more closer to event

Meetings: Last Monday of the month - 3:30-5:00 pm

Meetings: Last Thursday of the month - 3:30-5:00 pm

Meetings: 2nd Wednesday of the month - 4:00-5:30 pm

Health Opportunities Dave Dutchak - MD Ambulance Care Ltd. Debby Criddle - Synergos Capital Management Inc. Meetings: TBA

Knowledge & Youth Development Ainsley Robertson - Westcap Mgt. Ltd.

Meetings: 2nd Wednesday of the month - 5:00 pm

Membership Development Evan Drisner - Nu-Fab Building Products Kristy Rempel - Saskatoon Community Foundation Meetings: 2nd Thursday of the month - 11:45-1:30 pm

More information available online at under Committees.


Knowledge & Youth Committee: The Knowledge & Youth Committee is currently stimulating two focus groups called “Bridging the Gap”. These focus groups are aim to gather the perspectives of new young professions who have recently entered the workforce and from professionals who have experience hiring recent graduates. These focus groups will help identify the difficulties and limitations faced on both ends. The Chamber is excited to share the results! Membership Development Committee: Chamber on Tap was a huge success to kick off the New Year, special guest Curtis Olson of Shift Development spoke on the new and exciting development opportunities in Saskatoon. Come join us at Hudson’s on the first Wednesday of every month to listen to local successful business professionals talk about their trials and successes of starting and growing a business right here in Saskatoon!

February/March 2014

BUSINESS View­­­ ­

For membership information contact Derek Crang

(306) 664-0702 Visit today under Member Services for more details

Area Home + Lifestyle Retail - Furniture / Appliances 249 2nd Ave S, Saskatoon Phone: (306) 934-2732 James Rayner Auto Spa and Imports of Saskatoon Automobile - Other Vehicle Services 1738 Saskatchewan Ave, Saskatoon Phone: (306) 934-5995 Dean York Ball and Associates Coaching and Consulting Consultants - Employment / Training 311 Thode Ave, Saskatoon Phone: (306) 291-9693 Glenda Ball Chem-Dry of Saskatoon Carpet / Flooring - Sales / Service 1738 Saskatchewan Ave, Saskatoon Phone: (306) 934-5995 Dean York CJM Transport Ltd. Transportation Industry AND HomeBased Business 106 8th Ave, Aberdeen Phone: (306) 253-4664 Dawn Meredith Dominion Lending Centres Powerhouse Mortgages Financial Services / Planning 250-1820 8th St E, Saskatoon Phone: (306) 612-2378 Corey Klassen Dutch Growers Garden Centre Ltd. Greenhouses/Garden - Equipment/ Supplies AND Retail 685 Reid Rd, Saskatoon Phone: (306) 249-1222 Jill Umpherville East West Heating Inc. Heating / Electric Control Systems 843A 52nd St E, Saskatoon Phone: (306) 373-6041 John Roberts

New Members

Enviroscapes Inc. Home-Based Business Phone: (306) 846-2180 Vince Petherbridge Federation of Saskatchewan Indian Nations (FSIN) Associations / Clubs / Organizations 100-103A Packham Ave, Saskatoon Phone: (306) 665-1215 Tim Lewis Flight Centre Business Travel Travel Services AND Air Transportation - Service / Maintenance 200-173 2nd Ave S, Saskatoon Phone: (306) 477-2074 Dennis Orellana la prep cafe & catering Restaurants AND Caterers / Food Services 123 2nd Ave S, Scotia Centre Mall, Saskatoon Phone: (306) 653-7737 Nancy Hertz Platinum Performance Ltd. Transportation Industry 199-318 21st St E, Saskatoon Phone: (306) 580-2666 Ash Dhaliwal Prairie Crane Inc. Construction 814 50th St, Saskatoon Phone: (306) 651-1272 Troy Regamey Rob Friesen Real Estate P.C. Inc. Real Estate - Residential AND Home-Based Business Phone: (306) 221-9350 Rob Friesen

Soccer Locker Retail - Sporting Goods 477 2nd Ave N, Saskatoon Phone: (306) 244-8933 Shaun Eaton Soulsisters Healing Centre Health Care - Services / Supplies 522 Duchess St, Saskatoon Phone: (306) 291-6226 Carol Dawson Star Minerals Group Ltd. Mining & Exploration 272-2366 Ave C N, Saskatoon Phone: (306) 260-0234 Karen Frisky Strategy Engine Consulting Home-Based Business Phone: (306) 290-9879 Konrad Andre, BA, MBA, MCIP, PPS Target Canada (Lawson Heights) Retail 134 Primrose Dr, Saskatoon Phone: (306) 667-1460 Jean Parchewsky / Gerald Proctor Target Canada (The Centre) Retail 3510 8th ST E, Saskatoon Phone: (306) 667-2740 Jean Parchewsky U of S - Division of Science, College of Arts & Science University Of Saskatchewan AND Non-Profit Organizations Arts 235. 3-9 Campus Dr, Saskatoon Phone: (306) 966-8521 Lisa Jategaonkar

Schwinghamer, Adam Individual Members Phone: (306) 231-5455

BUSINESS View足 February/March 2014


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