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Spa and Salon Management Summit

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May 27 – 29, 2014 Dubai International Convention and Exhibition Centre, UAE

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Spa and Salon Management Summit May 27 – 29, 2014

Dear Colleagues, The 4th Beautyworld Middle East Spa and Salon Management Summit will be held from the 28th to the 29th May 2014. This year we will bring unique topics and speakers together for two days to share their insights and thoughts on opening, operating, and managing a profitable business in a growing and changing industry. Standards, practices and legislation in the industry can include thousands of quality and safety criteria, including for staff, facilities, and procedures. Establishing legislative standards and practices lifts the industry to be more professional and ensures safety, which is what consumers want. But as an owner or manager of a business dealing with the various authorities how can you ensure that you meet these standards? Come and listen to speakers discuss these topics. Every salon or spa owner knows that the most important element in retaining customers is having highly motivated staff that ensures great customer satisfaction on each and every visit. But retaining your existing customer base is not enough if you wish to grow your business. You have to market your salon or spa to new customers! How do you market your business and ensure you get footfall through the door? How do you ensure that your staff are highly motivated, ensuring great customer service? This year, we will feature experienced owners and managers to discuss these issues. The conference agenda and panel discussions will be critical for you and your business and this year’s event promises to be one that you can’t afford to miss. We look forward to welcoming you to the Beautyworld Middle East Spa and Salon Management Summit 2014. Kindest regards Beautyworld Middle East Conference Team

For further information, please visit www.beautyworldME.com/summit


Spa and Salon Management Summit May 27 – 29, 2014

Who Should Attend? Anyone involved in the Spa and Salon industry: • Spa / Salon Manager / Director • Director of Operations • Spa/Salon Owners • Head of Marketing • Business Development Directors • Development Directors • Business Development Managers

2014 Key topics: • Regional Standards, Practice and Legislation for the Spa and Salon Industry • How to market your business and get noticed in an increasingly crowded marketplace? • Understand your brand essence and how to leverage it as part of your marketing strategy? • How Facebook can help your business tap into social marketing to engage and connect with your clients • Increasing profitability with a loyalty programme • Digital Media: Where are we and where are we going? • Make Your Website Work for You – engage and generate revenue • Finance for non-finance managers • Identifying where your money goes • How to expand your business/franchise • Staff/Motivation and education • The importance of education and training

For further information, please visit www.beautyworldME.com/summit


Spa and Salon Management Summit May 27 – 29, 2014

Registration form Conference Fee o Early Bird Discount (Book by April 27, 2014)

US$245 / AED897

o Normal Rate until May 5, 2014

US$345 / AED1263

o On-site Rate

US$445 / AED1630

(For additional delegates, please copy this form)

Personal Details Title: _____ First Name: __________________________ Surname: _________________________________ Job Title: ______________________________________ Company Name: ___________________________ Address: _________________________________________________________________________________ ______________________________________________ P.O. Box: __________________________________ City: _______________________________ __________ Country: __________________________________ Email: ___________________________________________________________________________________ Tel: ___________________________________________ Fax: _____________________________________ Payment Method: Please note your registration will not be confirmed until payment is received. Please tick (3) if you would like to pay by: o Credit Card o Cheque o Cash o Bank Transfer Credit Card Payments: Please complete the following section and fax along with credit card copy (front and back) and copy of ID (passport or delivers license) to: +971 4 358 5511 or email to: conference@uae.messefrankfurt.com Or go to www.posc-me.com to register and pay on-line. Card No. l__l__l__l__l__l__l__l__l__l__l__l__l__l__l__l__l Expiry Date: l__l__l__l__l__l__l Cheques: Kindly mark your cheques Account Payee Only and make payable to: EPOC Messe Frankfurt GmbH (Dubai Branch). And mail to: Epoc Messe Frankfurt GmbH, P.O. Box 26761, Dubai, UAE ONLY CHEQUES DRAWN ON AED CURRENCY WILL BE ACCEPTED.

Cash Payments: can be made at the Epoc Messe Frankfurt GmbH office at the following location: 14th Floor, H Hotel (Formerly known as The Monarch) Office Tower, One Sheikh Zayed Road, Dubai, UAE, Tel: +971 4 3894500. Opening Times: Sunday – Thursday, 9am – 5pm. Bank Transfer: Beneficiary Name: EPOC Messe Frankfurt GmbH (Dubai Branch) Beneficiary Address: PO Box 26761 Dubai, United Arab Emirates Bank: HSBC Bank Middle East Limited SWIFT Code: BBME AEAD UAE Account Number: 035 - 881614 – 001 IBAN: AE620200000035881614001 USD Account Number: 035 - 881614 – 100 IBAN: AE080200000035881614100

Terms and Conditions: Payment must be received within 7 days of registration date, otherwise rate at time of payment will be used. Any paid registrations cancelled more than 7 days before the event will be subject to an AED 200 administration fee. Any cancellations within 7 days of the event will be charged in full.

Avoid Visa Delays – Book Now: Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as possible. Visas for non-GCC nationals may take several weeks to process.

Fax: +971 4 35 85 511 / Tel: +971 4 38 94 500 Email: conference@uae.messefrankfurt.com Website: www.beautyworldME.com/summit


Beautyworld Middle East Spa and Salon Management Summit