CONCLUSION
NTPC has an environment that is conducive for knowledge sharing. Through the analysis of the responses the employees have a sense of job security. The groundwork to be done by the organization is basically related to the people aspect.
In the individual interviews the employees exhibited a sense of fear and they felt that sharing of knowledge and know-how or helping colleagues is not acknowledged in the organization. Though NTPC has a very low attrition rate but a lot of employees were of the perception that sharing a critical information would hamper their chances of progress/promotion, as all would be at par with same knowledge gained form others.
The organizational environment influences the employee attitude towards organizational knowledge. The degree of correlation between the variables is significant. There is need of Knowledge Management in NTPC Ltd. By improving the organizational environment there can be a positive change made in the knowledge aspect of the organization. By augmenting the organizational awareness and organizational communication the knowledge awareness , knowledge sharing culture and knowledge transfer efficiency can also see an upward trend.
To change the culture and the attitude of employees is a difficult task. The aim of NTPC or any organization implementing a KM strategy is to design a methodology that is in sync with the MISSION , VISION, VALUES and CULTURE of the organization. People resist change and any coercion done by the organization can ruin the work balance of the employees.
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