Vana Belle’s Concierge team
You might be tempted to think of them as guides but there’s nothing ad hoc about them; they’ve been trained by a highly professional organization, Les Clefs d’Or. It’s become a world-famous authority over the years. It’s basically an association of hoteliers that want to do their utmost for their guests. The organization translates from the French simply as ‘the keys of gold’. If you’re staying at Vana Belle, you’ll notice the Chief Concierge, Khun Prasert Rungjaeng, wears a collar with a special symbol that features two crossed golden keys. To attain those keys requires years of dedication and training. Vana Belle is an active member of the Thailand chapter of Les Clefs d’Or, and Khun Prasert is in charge of helping those in his team to first acquire a local pin and then to go to the next level and be awarded the coveted Keys of Gold (two of his team members already have the local ‘pin’ with more planned for the future). It’s an arduous goal, and to fulfil it requires not just knowledge and dedication, but real passion and enthusiasm. At Vana Belle, your concierge will certainly add to the quality of your holiday, but no matter if you’d just like to stay close to the beach or your private pool, he or she will also introduce you to some quite amazing elements of local culture. For example, they arrange ‘Destination Discoveries’ events each week, where they’ll introduce you to local customs, arts and cuisine. More than worth a peek, these highly enjoyable activities include gems such as batik painting, garland making using jasmine flowers, and playing some of Thailand’s best-loved games. Individual activities are also scheduled for every day of the week, including fruit carving, ancient Thai massage techniques and offering food to local Buddhist monks. The concierge team at Vana Belle consider it their job to ensure you have the most memorable stay possible. They offer a service that comes from the heart, and care deeply about the quality of recommendations they offer to guests. The end result is that guests who experience service at this level feel significantly more satisfied by their time on Koh Samui than would usually be the case. All thanks to the team at Vana Belle who bear the crossed Keys of Gold.
Wat Sila Ngu Temple
68 l www.samuiholiday.com
Dimitri Waring _______________________________________ For reservations or further information, telephone 0 7791 5555. www.vanabellekohsamui.com