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...the Care Services Directory

Care For Cornwall

Information, advice and listings for care services in Cornwall

A

Publication 2007/8

Care Homes - Meal Provision - Motability - Home Care - Nursing Agencies Sheltered Housing & Extra Care - Disabilities - Learning Disabilities - Mental Health Day Care - Leisure & Recreation - Childcare - Information - Useful Contacts


Care You You Can Care Can Trust Trust

Eshcol House is situated in one of the loveliest parts of Cornwall, it stands above the small fishing village of Portscatho at the foot of the Roseland Peninsula. Surrounded by idyllic countryside and scenery with stunning views across Gerrans Bay the mild climate and sea air ensures a relaxed and healthy atmosphere. Eshcol House prides itself on the very high standard of nursing care in an environment that is as close to a hotel as practical. We believe in the philosophy that the client and their needs come first, to which end we are committed to offer the very best nursing care and services.

For further details and a copy of our brochure please contact: Mrs Maggie Stobbart-Rowlands Eshcol House, Portscatho, Nr Truro, Cornwall TR2 5HR Telephone 01872 580291 Email eshcol@btinternet.com Website www.eshcolhouse.co.uk

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Situated a short distance from the village of Marazion and the famous St Michaels Mount on the South Cornish Coast Courtlands is committed to providing high quality care in a warm and friendly environment. We aim to ensure our residents enjoy every day as if they were in their own home. We offer a large range of rooms in different styles with different facilities. There are a number of lounges so residents can choose how and where to spend their day and a range of activities are provided for residents to join in if they wish.

For further details and a copy of our brochure please contact: Mrs Julie Hocking Courtlands, Rosudgeon, Penzance, Cornwall TR20 9PN Telephone 01736 710476 Email courtlandscare@btinternet.com Website www.courtlandscarehome.co.uk

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M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

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Welcome to RightCareIndex

A

s a directory of care, it is the aim of RightCareIndex to make your search for appropriate care services easier and more accessible. Comprehensive listings are included in this publication and our website www.rightcareindex.com together with helpful information from appropriate sources.

Care for Cornwall Services Directory 2007/8 Page

Contents

1

Contents & Introduction

3

Care Homes

17

Home Care

Welcome from Cornwall County Council Cornwall Partners In Care CRHAG and CARCH Information and Care Home Listings

Tintagel

League of Carers Information and Home Care Provider Listings

22 24 26 27

Meal Provision

28

Learning Disabilities

34

Leisure & Recreation

37 41 42 44

Day Care

45

Information

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Information and listings contained in this directory are available for free from our website www.rightcareindex.com, or by calling our helpline on 0844 800 9708. Boscastle

Padstow

Information, the SANEline, for dementia Helpline The Big Plan, Opportunities, Listings for Providers and Homes Attractions, Leisure Centres, Cinemas, Riding for the Disabled Information from EAC, Day Care Centres

Nursing Agencies

Information and Nursing Agency Listings

Gunnislake Callington Liskeard

Newquay Lostwithiel Perranporth

St. Austell

St. Agnes

The Mobility Scheme and Motability Dealers

Mental Health

Wadebridge Bodmin

Motability

Disability Cornwall and Wheel Chair Provision

Camelford

Polzeath

Information and Meal Provider Listings

Disabilities

Launceston

Port Issac

Saltash Looe

Par Fowey

Torpoint

Polperro

Truro St. Ives Pendeen

Camborne Hayle

Penzance

Mevagissey

Redruth St. Mawes

Marazion

Falmouth Helston

Mullion

Map Key North Cornwall District

Penwith District

Restormel Borough

Kerrier District

Carrick District

Cornwall County Council’s distribution of this publication does not constitute support or recommendation of any of the products or services within. Cornwall County Council nor RightCareIndex can be held responsible for any errors or omissions regarding listings in this publication.

Sheltered Housing & Extra Care

Information and Contacts for Sheltered Housing

Childcare

Family Services and Childrens Centres Information about Assessment, Care Fees, Say

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© RightCareIndex 2007. RightCareIndex reserves all rights for RightCareIndex titles. Reproduction of any part of this publication in any form is prohibited without prior permission from RightCareIndex. RightCareIndex has made every effort to ensure the information in this directory is accurate. The company cannot accept responsibility for any errors or omissions. RightCareIndex does not endorse or support any institution listed. Published by: RightCareIndex, 29A Lemon Street, Truro, Cornwall, TR1 2L. Tel 0844 8009708. Publisher: Christine Rowberry. Associate Publisher: Jenny Lucas. Editor: Geoff Muskett. Advertising Manager: Christine Rowberry. Senior Sales Executive: Derek Phillips. Business Development Manager: Robert Rowberry.

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A Welcome from

Cornwall County Council Cornwall Partners In Care

The Department of Adult Social Care (DASC) is independent of the organisations listed in this useful Directory but is please to be associated with this 2007/8 edition and, as always, we will distribute it widely. We offer a Community Care assessment to anybody, whether or not they pay for their service privately, to help them access services, information and support. We are also keen that we assess the needs of carers whether or not the people they are caring for are receiving a service from us. Most of the assessments for support with domiciliary care are carried out by our Case Co-ordinators. More complex assessments are carried our by our Qualified Social Workers and Occupational Therapists (OTs) Our assessments seek to be holistic and are often undertaken with our health service colleagues. Rapid Assessment Teams (RATs), consisting of Health and DASC staff, help avoid unnecessary hospital admissions and t promote independence. To help us determine a person’s eligibility for help from us we us a framework called Fair Access to Care Services (FACS). This is a government requirement. Service users need’s are assessed and banded using the framework, to determine whether their needs are critical, substantial, moderate or low. Currently , April 2007, we are not able to provide services to those people who been assessed as having needs that are in the low and moderate bands. Before this decision was made by the County Council extensive consultation took place with a wide range of individuals and groups This decision had to be made as a result of financial pressures. However we will endeavour to help people to find other ways of meeting their needs by redirecting them to other organisations, by helping them use their own resources or by giving them advice. We offer a service to promote independence to the widest group of people on Cornwall whilst ensuring the proper use of the department’s resources. If you have concerns about FACS please talk to your Adult Social Care worker. If you want to know more about the services we provide please see our advertisement on page 16. Carol Tozer, Director of Adult Social Care

Cornwall Partners in Care (CPIC) has been set up to represent all voluntary and independent care providers in Cornwall. Recently formed with assistance from European funding it has for the first time created a sector voice for the County. In a climate of reduced financial support from the Department of Adult Social Care we will be working to • Promote quality of service • Maintain diversity of provision and choice • Bring affordable and accessible training to those working in care • Increase public and political awareness of the needs of service users in Cornwall • Draw funding into the sector There is much concern felt for those in need of care and relatives and friends who support them. Cornwall Partners in Care will address these concerns as it works in partnership with the Local Authority and Health to ensure effective use of resources. As changes in the commissioning of social care unfold, Cornwall Partners in Care will be engaging and negotiating with The Department of Adult Social Care and the The Primary Care Trust to ensure continuity of services across Cornwall and to provide a voice and support for voluntary and independent care providers. Gillian Fairhurst, Chariman, Cornwall Partners in Care

...Your Comprehensive Guide for Care

RightCareIndex is a free public information service available in print, on the web, phone, and email. If you call or email outside office hours please leave a message and we will return your call. RightCareIndex, 29a Lemon Street, Truro, Cornwall, TR1 2LS

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Care Homes

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are Homes are listed in this section alphabetically in districts. Information includes the care home’s name, contact details, types of care offered and number of beds (places). For more information contact the homes directly. Listings are also available on www.rightcareindex.com

Cornwall Registered Homes Action Cornwall Association of Registered Group (CRHAG) Care Homes (CARCH) CRHAG is part of a wider coalition of Cornish care providers, Cornwall Partners In Care (CPIC). CRHAG works with the Department of Adult Social Care (DASC) in maintaining and supporting high standards of care. We exist to provide a single voice for the care home sector, and our residents, in this work. The Challenges facing the sector today are sadly all about finance. Over 60 percent of care home residents are financed by the local authority who, because of their financial constraints, have enforced a minimum fee which is below the operating costs of a quality home. This means that care homes have to secure the shortfall in income from two sources: either by asking families or charities to ‘top up’ the fee for each state funded resident; or to ‘cross-subsidise’ by charging much higher fees to those who pay for themselves. DASC can no longer pay for all the care needs experienced by the many service users who remain in their own homes, and are looking to find other ways of providing support. This budgetary constraint affects their ability to pay for care home places adequately. However, its not all bad news. The partnership working between care providers and DASC means that we understand each other’s constraints, constantly working together to find creative ways of supporting the services we provide so that they are among the best in the country. CRHAG also lobbies central government and the opposition parties to invest more in care, so that government spending priorities cease to place vulnerable people’s needs at the bottom of their agenda. We believe that moving to a quality care home should be a positive choice; staying at home is the best option only if you have the health and support to feel safe. Many people discover a new lease of life with the freedom from the fear of loneliness and isolation, good nutrition and the warm and friendly environment found in today’s care homes. Mary Anson, Strip2 15/5/07 Chair of CRHAG

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This is a body of professional care homeowner who are committed to providing a quality of life for their residents that is as close to home life as they would wish. All members of CARCH must meet the standards required by the Commission for Social Care Inspection and their reports on Care Homes are available on request or through their website. I you are considering residential care, we recommend that you or relatives or friends visit a number of Homes to see which best meets your needs. You have the right to choose where you live and will wish to think about all the possibilities. Residential care can be a positive choice, enabliing you to retain both dignity and self-determination within your own capability and ensure a good quality of life. You can have visitors when you like. You can also make new friends as well as inviting in your friends from the neighbourhood. You can pursue your interests as well as finding new ones. Help will always be available throughout the day and night from experienced trained staff. If you need financial help the Department of Adult Social Care will make an assessment of your needs but you will still have a choice of where you stay. CARCH exists to assist with all aspects of care: elderly, mentally handicapped, mentally ill and nursing with each home specialising in different needs. All homes are encouraged to undertake the highest standards of care and commitment from their staff. CRACH belongs to the National Care Association, which provides support and enables its members to keep in touch with national developments.The Association’s aims are: • To ensure the highest standards of care and accommodation in consultation with owners, residents relatives friends and staff. • To promote good practise. • To liaise with various statutory authorities to provide facilities and services that meet residents and that are in their best interests. Mark Fairhurst, Chairman CARCH

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Making a Decision Choosing to go into a home should be your decision. You can only be forced to go into a home against your will in exceptional circumstances. These account for a small proportion of older people entering care homes. Your needs may be such that it is no longer feasable to remain in your own home, even with a package of care and support services. There can also be postitve advantages to living in a care home which attract you to this option. The most important factor should be that your decision is an informed one.

Types of Care Home CSCI (Commission for Social Care Inspection) is responsible for the inspection and registration of care homes. The term ‘care home’ covers any establishment providing accommodation with personal or nursing care. Not all care homes are registered to provide nursing care. Some homes may have beds registered as providing accommodation and personal care and other beds registered for nursing care to be provided as well. Specialist homes for older people with some kind of mental frailty are often called ‘EMI’ homes. ‘EMI’ generally stands for ‘Elderly Mentally Infirm’, or ‘Enderly Mentall Ill’. These homes specialise in care for older people with a mental illness or disorder - including dementia, although not all residents with dementia live in EMI homes. Age Concern factsheet 29 “Finding care home accommodation” November 2006

I am considering a move to a care home: how can The Department of Adult Social Care (DASC) help? If you do not need help with care home fees If you are confident that you will not need help with care home fees, wither now or for at least the next 3 years, you can arrange your move directly with the care home of your choice, with no involvement from the Department of Adult Social Care (DASC). Nevertheless, if you think you would find it useful to discuss your situation with a specialist worker, please contact your local DASC office (listed in Useful Contacts, page 49), who will arrange for someone to visit you at home to go through all your options with you. If you are in hospital, the nursing staff will make the arrangements for you, with your permission, and you can be visited in hospital, or once you have returned home if that is more appropriate. More information: Call Cornwall County Council on 01872 Strip2 15/5/07 11:59 Page 1 322532 and ask for ‘Assessing your needs’ leaflet, ref: ASC15

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If you think you will need help with the fees If you think you will need help to meet the cost of a care home, either now or in the future, you (or someone acting on your behalf ) should contact your local DASC office (listed in Useful Contacts, page 49) If you are in hospital, the nursing staff will contact DASC for you, with your permission. Once you have contacted us, we will arrange for someone, probably a social worker, to discuss your situation with you, and to help you decide whether a move to a care home is appropriate. During this discussion, you can always have the person who looks after you (your carer), a relative, or a friend to support you, if you wish. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Assessing your needs’ leaflet, ref: ASC15 If your assessment by DASC shows that moving into a care home is the most appropriate form of care for you, and that you will need help to pay the fees, it is likely that you will also be required to make a contribution to these fees. To advise you on how much your contribution will be, trained staff carry out an assessment of your financial circumstances, which will take into account your income, capital and property you may own. All information is treated confidentially, and staff will explain the procedure to you, and answer any questions you may have. If you take up a place in a care home with financial assistance from DASC, the suitability of your placement and te quality of care will be reviewed regularly by DASC staff, or someone working on our behalf. If I am funded by The Department of Adult Social Care (DASC) do I have a choice of home? Yes. Every effort will be made to offer you a place in the home of your choice. You can go into your preferred home as long as:-

• It is suitable for the needs identified in your assessment. • There is a place for you in the home. • The home accepts the standard DASC terms and conditions. • The fees are appropriate to the level of care you need. If you want to go into a home outside Cornwall to be near relatives or friends, you will still need to contact DASC in Cornwall, who would be responsible of sorting out the arrangements for you, including any help with your fees. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Moving to a Care Home’ leaflet, ref: ASC33

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Greenview Nursing Home

Care Homes in Caradon

Liskeard saltash

Nursing Home for: Physical Disability, Old Age and Terminally ill, 28 places. 5-7 St. James Road, Torpoint, Cornwall, PL11 2BJ 01752 812557

Hillcrest House Limited

Appleby Lodge

Residential Home for: Old Age Only , 18 places. Hillside, Launceston Road, Kelly Bray, Callington, Cornwall, PL17 8DU 01579 383979

Atlantis

Residential Home for: Dementia, Mental Disorder and Old Age, 20 places. Polperro Road, Polperro, Cornwall, PL13 2JE 01503 272243

Nursing Home for: Dementia, Mental Disorder, Physical Disability and Old Age, 88 places. Hillcrest House, Barbican Road, East Looe, Cornwall, PL13 1NN 01503 263489

Hillsborough

Residential Home for: Old Age Only , 22 places. Southern Road, Callington, Cornwall, PL17 7ER 01579 383138

Barnfield House

Kilmar House

Beech House Care Centre

Liskeard Eventide Home Limited

Residential Home for: Mental Disorder, 14 places. 9-10 Barnfield Terrace, Station Road, Liskeard, Cornwall, PL14 4DT 01579 347617 Nursing Home for: Old Age, Mental Disorder and Dementia, 31 places. Beech House, St Stephens, Saltash, Cornwall, PL12 4AP 01752 845206

Beech Lawn Nursing & Residential Home

Nursing Home for: Physical Disability, Old Age and Terminally Ill, 30 places. Higher Lux St, Liskeard, Cornwall, PL14 3JX 01579 346460

Chyvarhas

Residential Home for: Dementia, Mental Disorder and Old Age, 40 places. 22 Saltash Road, Callington, Cornwall, PL17 7EF 01579 383104

Coombe House

Residential Home for: Dementia, Mental Disorder and Old Age, 16 places. Coombe Lane, Lamellion, Liskeard, Cornwall, PL14 4JU 01579 346819

Eldon House

Residential Home for: Mental Disorder and Old Age, 16 places. Downgate, Upton Cross, Liskeard, Cornwall, PL14 5AJ 01579 362686

Fernleigh House

Residential Home for: Dementia, Mental Disorder and Old Age, 11 places. Albaston, Gunnislake, Cornwall, PL18 9AJ 01822 832926

Four Seasons

Residential Home for: Old Age Only , 30 places. Porte Rouge, Vicarage Road, Torpoint, Cornwall, PL11 2EP 01752 814469

Residential Home for: Old Age Only , 15 places. Higher Lux Street, Liskeard, Cornwall, PL14 3JU 01579 343066 Residential Home for: Old Age Only , 24 places. 14 Castle Street, Liskeard, Cornwall, PL14 3AU 01579 342676

Manor House

Residential Home for: Dementia and Mental Disorder, 16 places. Higher Tremar, Liskeard, Cornwall, PL14 5HJ 01579 343534

Marray House

Residential Home for: Old Age Only , 23 places. 12-14 Essa Road, Saltash, Cornwall, PL12 4ED 01752 844488

Pengover House

Residential Home for: Mental Disorder, Old Age, Dementia, 40 places. Pengover Road, Liskeard, Cornwall, PL14 3EN 01579 343397

Penkelly House

Residential Home for: Physical Disability and Sensory Impairment, 6 places. 78a North Road, Saltash, Cornwall, PL12 6BE 01752 840458

Restgarth Care Home Ltd

Residential Home for: Dementia, Mental Disorder and Old Age, 36 places. Restgarth Care Home, Langreek Lane, Polperro, Cornwall, PL13 2PW 01503 272016

Roseacre

Residential Home for: Dementia, Mental Disorder and Old Age, 22 places. St Winnolls, Polbathick, Torpoint, Cornwall, PL11 3DX 01503 230256

Rowan House

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Residential Home for: Old Age Only , 20 places. 4 Lower Port View, Saltash, Cornwall, PL12 4BY 01752 843843 M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N 0800 99 88 33 15/5/07

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St Annes

Residential Home for: Physical Disability and Old Age, 3 places. Plougastel Drive, Callington Road, Saltash, Cornwall, PL12 6DX 01752 847001

St Anthonys Care Home

Residential Home for: Dementia and Old Age, 13 places. Station Road, Liskeard, Cornwall, PL14 4BY 01579 342308

St Theresas

Nursing Home for: Physical Disability, Old Age and Terminally ill, 45 places. St Therese Close, Callington, Cornwall, PL17 7QF 01579 383488

Tamar House

Nursing Home for: Dementia, Mental Disorder, Physical Disability, Old Age and Terminally ill, 21 places. 175 Old Ferry Road, Saltash, Cornwall, PL12 6BN 01752 843579

Tamara

Residential Home for: Physical Disability and Old Age, 26 places. 7 Thanckes Close, Torpoint, Cornwall, PL11 2RA 01752 813527

Questions To Ask When Choosing A Care Home

Everyone will have different views about what they think is a ‘good’ home, and each person’s needs will differ. Here are some questions to consider. Some may be more important to you than others: • does the home encourage residents to do as much as possible themselves and to make choices about as many aspects of their daily lives as they can? • can residents bring personal possessions - pictures, plants, furniture? • can the home meet the resident’s communication needs - for example, through a language other than English, or non-verbal method such as sign language or large print? • do residents choose what and when to eat? How are

The Elms Care Centre

Nursing Home for: Physical Disability, Old Age and Terminally ill, 37 places. 108 Grenfell Avenue, Saltash, Cornwall, PL12 4JE 01752 846335

The Old Vicarage

Residential Home for: Dementia, Mental Disorder, Physical Disability and Old Age, 22 places. Antony, Torpoint, Cornwall, PL11 3AQ 01752 812384

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Torpoint Nursing Centre

Nursing Home for: Dementia, Mental Disorder, Physical Disability, Old Age and Terminally ill, 57 places. Vicarage Road, Torpoint, Cornwall, PL11 2BW 01752 813677

• •

special diets catered for? Can Residents eat privately with guests from time to time? Can residents prepare any food and drinks themselves. are residents free to see visitors when and where they choose? Can visitors stay overnight at the home, if they have travelled long distances? can residents use a telephone in privacy, for incoming and outgoing calls? do residents rise and go to bed when they choose? If not, do you consider the arrangements to be reasonable? what provisions does the home make for taking residents out - on outings, to the shops, to the theatre, place of worship, or entertainment. what physical activities are available for residents? is there more than one living room, so that there is a quiet room as well as one with a television?

Tregertha Court

Residential Home for: Dementia, Mental Disorder and Old Age, 38 places. Station Road, East Looe, Cornwall, PL13 1HN 01503 262014

Care Homes in Carrick

Amberley House Care Home

Perranporth Truro

Falmouth

Nursing Home for: Physical Disability, Old Age and Terminally ill, 30 places. The Crescent, Truro, Cornwall, TR1 3ES 01872 271921 Strip2 15/5/07 11:59 Page 1

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Age Concern Factsheet 29

Cathedral View Nursing Home

Nursing Home for: Physical Disability, Old Age and Terminally ill, 26 places. Kenwyn Church Road, Truro, Cornwall, TR1 3DR 01872 222132

Cathedral View Residential Home

Residential Home for: Dementia, Mental Disorder and Old Age, 34 places. Kenwyn Church Road, Truro, Cornwall, TR1 3DR 01872 24097

Chy Colom

Residential Home for: Past or present drug/alcohol dependence, 11 place. Chy Colom, Agar Road, Truro, Cornwall, TR1 1JU 01872 262414

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Kenwyn • are there books, newspapers available for residents? • • • • • •

• • •

• • •

• •

Do residents visit the library, or does a mobile library come? do the managers of the home ask about how the resident would like to handle money or medicines? how does the home ensure valuable items are kept secure? do the residents have their own GP’s? how will the home let residents or friends know if a resident is taken ill? is there a residents committee? does the home encourage residents to say how they feel about living there, and provide written information to residents and/or their families about how to discuss a problem or make a complaint. are toilets available in all parts of the home, fully equipped with handrails and other helpful equipment? can wheelchairs go everywhere within the home, and easily in and out? Is there a lift? if the resident needs help bathing, does the home have suitable facilities? Who will help bathing, and can the resident choose how often they have a bath? do you have to pay extra for toiletries? are there any areas for smoking and non-smoking? what happens if residents require more or less care than they currently have? Might they have to leave? What arrangements are made for funerals, and for payment if the resident dies? can residents help in ordinary activities of the home, cleaning, cooking, gardening? are residents allowed to bring their pets with them to the home?

“Finding care home accommodation” November 2006

East Wheal Rose Farmhouse

Residential Home for: Mental Disorder Only , 3 places. St Newlyn East, Newquay, Cornwall, TR8 5JD 01872 510750

Eshcol House - Advert inside front cover

Nursing Home for: Dementia, Mental Disorder, Physical Disability, Old Age and Terminally ill, 31 places. 12 Clifton Terrace, Portscatho, Truro, Cornwall, TR2 5HR 01872 580291

Holywell Bay Care Home

Nursing Home for: Dementia, Mental Disorder and Old Age, 45 places. Rhubarb Hill, Holywell Bay, Newquay, Cornwall, TR8 5PT Strip2 15/5/07 11:59 Page 1 01637 830801

Nursing Home for: Dementia, Mental Disorder, Physical Disability, Old Age and Terminally ill, 108 places. Newmills Lane, Kenwyn Hill, Truro, Cornwall, TR1 3EB 01872 223399

King Charles Court

Nursing Home for: Physical Disability, Old Age and Terminally ill, 30 places. Marlborough Road, Falmouth, Cornwall, TR11 3LR 01326 311155

Langholme

Residential Home for: Dementia and Old Age, 39 places. Arwenack Avenue, Falmouth, Cornwall, TR11 3JP 01326 314512

Longview Care Home

Residential Home for: Dementia and Mental Disorder, 28 places. Rosehill, Goonhavern, Truro, Cornwall, TR4 9JX 01872 573378

Menna House

Residential Home for: Learning Disability, 5 places. Menna, Grampound Road, Truro, Devon, TR2 4HA 01326 371000

Moresk House

Residential Home for: Dementia, Mental Disorder and Old Age, 21 places. Pauls Terrace, Truro, Cornwall, TR1 1HA 01872 271000

Mount Pleasant

Residential Home for: Old Age Only , 22 places. Rosemundy, St Agnes, Cornwall, TR5 0UD 01872 553165

Mountford House

Residential Home for: Old Age, Physical Disability, Dementia, Mental Disorder, 37 places Cyril Road, Truro, Cornwall, TR1 3TB 01872 274097

Perran Bay Home For The Elderly

Residential Home for: Old Age Only , 34 places. St Pirans Road, Perranporth, Truro, Cornwall, TR6 0BH 01872 572275

Redannick House

Residential Home for: Dementia, Mental Disorder, 40 places. Redannick Lane, Truro, Cornwall, TR1 2JP 01872 276889

Roscarrack House

Residential Home for: Old Age Only , 19 places. Bickland Water Road, Budock, Falmouth, Cornwall, TR11 4SB 01326 312498

Roseland Nursing Home

Nursing Home for: Dementia, Physical Disability, Old Age and Terminally ill, 31 places. Penlee House, 23 Fore Street, Tregony, Truro, Cornwall, TR2 5RN 01872 530665

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Rosewyn House

Antron Manor Care Home

Residential Home for: Old Age Only , 20 places. Alverton Terrace, Truro, Cornwall, TR1 1JE 01872 279107

Residential Home for: Old Age Only , 16 places. Antron Hill, Mabe Burnthouse, Penryn, Cornwall, TR10 9HH 01326 376570

Sheldon House

Nursing Home for: Dementia and Mental Disorder, 34 places. Sea View Road, Falmouth, Cornwall, TR11 4EF 01326 313411

St Erme

Residential Home for: Learning Disability, 20 places. Trispen, Truro, Cornwall, TR4 9BW 01872 263355

St Georges Hotel

Residential Home for: Old Age Only , 22 places. St Georges Road, Truro, Cornwall, TR1 3JE 01872 272554 Residential Home for: Dementia, Mental Disorder and Old Age, 36 places. Boscawen Road, Perranporth, Cornwall, TR6 0EP 01872 571151

The Gables

Residential Home for: Physical Disability Only , 4 places. Newquay Road, Goonhavern, Truro, Cornwall, TR4 9QD 01872 571030

The Manse

Residential Home for: Old Age, Dementia, 23 places. Cargoll Road, St Newlyn East, Newquay, Cornwall, TR8 5LB 01872 510844

The Rowans

Residential Home for: Old Age, 9 places. 31 Goonown, St Agnes, Cornwall, TR5 0UY 01872 552147 Residential Home for: Old Age, 17 places. The White House, 128 Dracaena Avenue, Falmouth, Cornwall, TR11 2ER 01326 318318

Tregolls Manor

Residential Home for: Old Age, 25 places. Tregolls Road, Truro, Cornwall, TR1 1XQ 01872 223330

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Camborne

Gladys Holman House

Residential Home for: Physical Disability Only , 14 places. Rosewarne, Camborne, Cornwall, TR14 8TB 01209 713729

Godolphin House

Residential Home for: Dementia, Mental Disorder and Old Age, 31 places. Godolphin House, Godolphin Road, Helston, Cornwall, TR13 8QF 01326 572609

Harbour House

Residential Home for: Dementia and Old Age, 18 places. Penberthy Road, Portreath, Redruth, Cornwall, TR16 4LW 01209 843276 Residential Home for: Old Age only, 20 places. Praze-an-Beeble, Camborne, Cornwall, TR14 0JZ 01209 831566

Mount Pleasant

Residential Home for: Old Age Only , 19 places. Pentalek Road, Camborne, Cornwall, TR14 7RQ 01209 716424

Pendarves

Residential Home for: Old Age Only , 10 places. 25 Pendarves Road, Camborne, Cornwall, TR14 7QF 01209 714576 Redruth

Helston

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Residential Home for: Dementia, Mental Disorder and Old Age, 21 places. 132 Albany Road, Redruth, Cornwall, TR15 2HZ 01209 215798

Residential Home for: Dementia, Mental Disorder and Old Age, 15 places. Mawgan-in-Meneage, Helston, Cornwall, TR12 6AY 01326 221275

Residential Home for: Old Age, Dementia, Mental Disorder, 40 places. 72 Melville Road, Falmouth, Cornwall, TR11 4DD 01326 312833

11:59

Nursing Home for: Physical Disability, Old Age and Terminally ill, 60 places. Roskear, Camborne, Cornwall, TR14 8DN 01209 714491

Parc Vro

Trevern

15/5/07

Fairholme

Little Trefewha

The White House

Strip2

Residential Home for: Mental Disorder, Dementia, Old Age, 44 places. Roskear, Camborne, Cornwall, TR14 8BA 01209 713498

Garsewednack Residential Home

Sunningdale House

Care Homes in Kerrier

Blackwood House

Pendean Court (16)

Residential Home for: Sensory Imparement, 8 places. 16 Pendean Court, Liskeard, Cornwall, PL14 6DZ 01579 340201

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Penhellis House

Nursing Home for: Physical Disability, Old Age and Terminally ill, 33 places. Penhellis Care Home, Cross Street, Helston, Cornwall, TR13 8NQ 01326 565840

Poldhu

Nursing Home for: Physical Disability, Old Age and Terminally ill, 63 places. Poldhu Cove, Mullion, Helston, Cornwall, TR12 7JG 01326 240977

Polsloe House Ltd

Residential Home for: Dementia, Mental Disorder and Old Age, 13 places. Polsloe House, 22 Park Road, Redruth, Cornwall, TR15 2JG 01209 215337

Polventon House

Residential Home for: Dementia, Mental Disorder, Physical Disability and Old Age, 19 places. High Street, St Keverne, Helston, Cornwall, TR12 6NS 01326 280734

Porthgwara Nursing Home LLP

Nursing Home for: Old Age, Physical Disability, 32 places. Porthgwara Nursing Home, North Corner, Coverack, Helston, TR12 6TG 01326 280307 Residential Home for: Learning Disability, 5 places. 22 Rosewarne Road, Camborne, Cornwall, TR14 8BE 01209 714238

St Clair House Care Home

Residential Home for: Old Age Only , 18 places. 32 Basset Road, Camborne, Cornwall, TR14 8SL 01209 7132

St Martins House

Nursing Home for: Mental Disorder, Old Age, Physical Disability, Dementia, 40 places. St Martins Crescent, Camborne, Cornwall, TR14 7HJ 01209 713512

The Green

Residential Home for: Mental Disorder, Dementia 45 places. Drump Road, Redruth, Cornwall, TR15 1LU 01209 215250

Trefula House

Nursing Home for: Physical Disability, Old Age and Terminally ill, 37 places. St Day, Redruth, Cornwall, TR16 5ET 01209 820215

Tregenna House

Residential Home for: Dementia, Mental Disorder and Old Age, 40 places. Pendarves Road, Camborne, Cornwall, TR14 7QG 01209 713040 15/5/07

Residential Home for: Old Age Only , 11 places. Polladras, Carleen, Helston, Cornwall, TR13 9NT 01736 763334

Tremethick House - Advert on page 12

Residential Home for: Dementia and Old Age, 29 places. Meadowside, Redruth, Cornwall, TR15 3AL 01209 215713

Trengrouse House

Residential Home for: Old Age, Dementia, Mental Disorder, 44 places. Trengrouse Way, Helston, Cornwall, TR13 8BA 01326 573382

Care Homes in North Cornwall

Bude

Launceston

Padstow Bodmin

Athelstan House

Residential Home for: Mental Disorder, Learning Disability, Dementia, Physical Disability, 42 Places. Priory Road, Bodmin, Cornwall, PL31 2AE 01208 72713

Beaumont Court

Rosedene

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Trelawney House

11:59

Residential Home for: Dementia, Mental Disorder, Physical Disability, Old Age, Terminally ill and Sensory Impairment, 29 places. Beaumont Court, North Petherwin, Launceston, Cornwall, PL15 8LR 01566 785350

Belmont House

Nursing Home for: Dementia and Mental Disorder, 40 places. Love Lane, Bodmin, Cornwall, PL31 2BL 01208 75057

Caritate Nursing Home

Nursing Home for: Physical Disability, 27 places. Laninval House, Treningle Hill, Bodmin, Cornwall, PL30 5JU 01208 75628

Castle Hill House Limited

Nursing Home for: Dementia, Mental Disorder, Physical Disability, Old Age and Terminally ill, 20 places. Castle Hill House, Castle Hill, Bodmin, Cornwall, PL31 2DY 01208 73802

Clann House

Residential Home for: Dementia, Mental Disorder and Old Age, 26 places. Clann Lane, Lanivet, Bodmin, Cornwall, PL30 5HD 01208 831305

Down Parks Lodge

Residential Home for: Dementia, Mental Disorder and Old Age, 19 places. Down Parks Lodge, Kilkhampton, Bude, Cornwall, EX23 8HS 01288 321585

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M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33

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Eirenikon Park

Residential Home for: Old Age Only , 12 places. Bossiney Road, Tintagel, Cornwall, PL34 0AE 01840 770252

Elmslea

Residential Home for: Mental Disorder Only , 15 places. 34 Dunheved Road, Launceston, Cornwall, PL15 9JQ 01566 777661

Eventide Residential Home

Residential Home for: Old Age Only , 18 places. 22 Downs View, Bude, Cornwall, EX23 8RQ 01288 352602

Fairfields Country Rest Home

Residential Home for: Dementia and Old Age, 26 places. Launcells, Bude, Cornwall, EX23 9NH 01288 381241

Fore Dore

Nursing Home for: Old Age Only , 32 places. Trebetherick, Wadebridge, Cornwall, PL27 6SB 01208 863471

Helebridge House (2006) Ltd

Residential Home for: Physical Disability Only , 1 places. Helebridge House, Hele Road, Marhamchurch, Bude, Cornwall, EX23 0JB 01288 361310

Highermead

Residential Home for: Dementia and Mental Disorder, 22 places. College Road, Camelford, Cornwall, PL32 9TL 01840 212528

Highpoint Lodge

Residential Home for: Mental Disorder and Old Age, 11 places. 69 Molesworth Street, Wadebridge, Cornwall, PL27 7DS 01208 814 525

Kernow House

Nursing Home for: Dementia, Mental Disorder, Physical Disability, Old Age and Terminally ill, 71 places. Landlake Road, Launceston, Cornwall, PL15 9JD 01566 777841

Miller House

Residential Home for: Mental Disorder, Old Age, Dementia, 34 places. Dunheved Road, Launceston, Cornwall, PL15 9JG 01566 773049

Pen Inney

Residential Home for: Old Age Only , 18 places. Pen Inney, Lewannick, Launceston, Cornwall, PL15 7QD 01566 782318

Pendrea House

Residential Home for: Old Age Only , 16 places. 14 Westheath Avenue, Bodmin, Cornwall, PL31 1QH 01208 74338 Strip2

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Pendruccombe House (Nursing)

Nursing Home for: Physical Disability, Old Age and Terminally ill, 27 places. 23 Tavistock Road, Launceston, Cornwall, PL15 9HF 01566 776100

Pendruccombe House (Residential)

Residential Home for: Old Age Only , 27 places. 23 Tavistock Road, Launceston, Cornwall, PL15 9HF 01566 776100

Penlee

Residential Home for: Dementia, Mental Disorder, Old Age, 22 places. 56/57 Morrab Road, Penzance, Cornwall, TR18 4EP 01736 364102

Red Gables

Residential Home for: Old Age Only , 30 places. 59 Killerton Road, Bude, Cornwall, EX23 8EW 01288 355250

Springfield House

Residential Home for: Dementia, Mental Disorder and Old Age, 23 places. North Hill, Launceston, Cornwall, PL15 7PQ 01566 782361

St Annes (Holsworthy)

Residential Home for: Old Age Only , 28 places. Whitstone, Holsworthy, Cornwall, EX22 6UA 01288 341355

St Breock

Residential Home for: Mental Disorder, Old Age, Dementia, 38 Places. Whiterock, Wadebridge, Cornwall, PL27 7NN 01208 812246

St Hilarys

Residential Home for: Dementia, Old Age, Mental Disorder, 38 places. Bramble Hill, Bude, Cornwall, EX23 8DG 01288 352754

St Petrocs Care Home

Residential Home for: Dementia, Mental Disorder and Old Age, 30 places. St Petrocs Care Home, St Nicholas Street, Bodmin, Cornwall, PL31 1AG 01208 76152

The White House

Residential Home for: Dementia, Mental Disorder, Physical Disability and Old Age, 34 places. 40 Castle Street, Bodmin, Cornwall, PL31 2DU 01208 72310

Trebursye Manor

Residential Home for: Dementia, Mental Disorder and Old Age, 54 places. Trebursye, Launceston, Cornwall, PL15 7ES 01566 774752

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M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


NURSING HOME

Formerly Penlee Nursing Home

TREGONY, TRURO

finest caring Cornwall’s

Cornwall’s first state-of-the-art 36 bed purpose built nursing home, set in the stunning grounds of Penlee House at Tregony on the Roseland Peninsula

www.roselandparc.co.uk

Where comes as standard

Spacious en suite bedrooms with views over the tranquil valley nature reserve or landscaped gardens. Homely sitting rooms with coal effect fires and garden room with french doors leading onto a terrace with summerhouse. Chapel, conservatory and cafe area. Highly trained, caring staff transferring from the well regarded Penlee House Nursing Home. Traditional home cooking using local produce wherever possible. Continues the standards of care for which Penlee House Nursing Home is renowned.

AWARM,FRIENDLYENVIRONMENTWHERECARINGCOMESASSTANDARD

Retirement VILLAGES

For more information call Roseland Nursing Home on 01872 530665 or visit www.roselandparc.co.uk The Roseland Nursing Home, Roseland Court, Roseland Parc, Fore Street, Tregony, Truro, TR2 5PD


Trelana Nursing Home

Nursing Home for: Dementia, Physical Disability and Old Age, 50 places. Poughill, Bude, Cornwall, EX23 9EL 01288 354613

Tremanse Care Home

Residential Home for: Mental Disorder Only , 14 places. Fore Street, Bodmin, Cornwall, PL31 2HR 01208 74717

Windmill Court

Nursing Home for: Physical Disability, Old Age and Sensory Impairment, 34 places. St Minver, Wadebridge, Cornwall, PL27 6RD 01208 863831

Care Homes in Penwith

St Ives Hayle Penzance

Trewiston Lodge

Nursing Home for: Physical Disability, Old Age and Terminally ill, 23 places. Trewiston Lodge, St Minver, Wadebridge, Cornwall, PL27 6PU 01208 863488

Appledown

Trezela

Ar-lyn

Residential Home for: Mental Disorder Only , 8 places. 23 Egloshayle Road, Wadebridge, Cornwall, PL27 6AD 01208 813756 Tremethick 3/5:Anson Care Services 3/5

Tremethick House

Meadowside, Redruth TR15 3AL Registered Manager Denise Ball

Tel: 01209 215713

20/2/07

Residential Home for: Learning Disability, 3 places Heather Lane, Canons Town, Hayle, Cornwall, TR27 6NG 01736 740552 Residential Home for: Old Age Only , 13 places. Vicarage Lane, Lelant, St Ives, Cornwall, TR26 3JZ 01736 753330

15:57

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The Old Manor House

Harbour House

Regent Terrace, Penzance TR18 4DW Registered Manager Kevin Edgar

Penberthy Rd, Portreath, Redruth TR16 4LW Registered Manager Sarah Eustice

Tel: 01736 363742

Tel: 01209 843276

• Short & long term quality care • • Mainly single rooms, many with en-suite facilities • • Regular outings & at home events • • Day care • • Hairdressing, dental, chiropody & optician services available • • Regular church services • • Delightful gardens • • No smoking homes •

Harbour Lodge Situated in the grounds of Harbour House, Harbour Lodge is a ‘supported living’ bungalow. A wonderful home for four individuals who want independence with security and freedom from worries. There is a 24 hour emergency call facility and housekeeping staff call daily. The main meal is provided, and other services are available. Please contact Sarah Eustice at Harbour House (01209 843276) for further details about Harbour Lodge.

Caring homes where every effort is made to respect the privacy, independence & dignity of each resident Managing Partner (Owner) Mrs Mary Anson MSc RGN Strip2

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Anson Care Services

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Benoni Nursing Home Ltd

Nursing Home for: Dementia, Physical Disability, Old Age and Terminally ill, 21 places. Benoni, 12 Carrallack Terrace, St Just, Cornwall, TR19 7LW 01736 788433

Cornwallis

Nursing Home for: Dementia and Mental Disorder, 51 places. Trewidden Road, St Ives, Cornwall, TR26 2BX 01736 796856

Bonaer - Advert on page 14

Courtlands - Advert inside front cover

Nursing Home for: Physical Disability, Old Age and Terminally ill, 31 places. 17 Station Hill, Hayle, TR27 4NG 01736 752090

Residential Home for: Dementia, Mental Disorder and Old Age, 37 places. Rosudgeon, Penzance, Cornwall, TR20 9PN 01736 710476

Carrick Lodge

Glencoe Nursing Home

Chy Byghan

Hansord

Chypons

Headlands

Residential Home for: Dementia, Mental Disorder and Old Age, 38 places. Belyars Lane, St Ives, Cornwall, TR26 2BZ 01736 794353 Residential Home for: Dementia and Old Age, 19 places. Chy Byghan, Sunny Corner Lane, Sennen, Penzance, Cornwall, TR19 7AX 01736 871459 Residential Home for: Dementia, Mental Disorder and Old Age, 27 places. Clifton Hill, Newlyn, Penzance, Cornwall, TR18 5BU 01736 362492

Nursing Home for: Physical Disability, Old Age and Terminally ill, 20 places. 23 Churchtown Road, Gwithian, Hayle, Cornwall, TR27 5BX 01736 752216 Residential Home for: Dementia, Mental Disorder and Old Age, 10 places. Alexandra Road, Penzance, Cornwall, TR18 4LZ 01736 363311 Residential Home for: Dementia, Old Age, 34 places. Headland Road, Carbis Bay, St Ives, Cornwall, TR26 2NT 01736 795769

BONAER N U R S I N G

H O M E

Magnificent Views of The Hayle Estuary With A Peaceful Location & Atmosphere

B

onaer Care Home is a well established, family run, clean, modern and comfortable nursing home located in the picturesque seaside resort of Hayle, Cornwall. The home offers very high standards of care by friendly trained staff. We aim to combine the finest professional care with luxury surroundings and excellent food. For further information please give us a call or come and visit. Strip2

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We prepare appetising and nourishing meals from fresh local produce. They are happy to cater for individual requirements and special diets.

All rooms are decorated, centrally heated and have wash basins. They are equipped with a staff call bell for safety and security.

Close to shops, train, bus & other amenities. We also provide minibus outings & entertainment as well as our own private library Specialist equipment for residents is available, parker baths, hoists, pressure relieving mattresses and cushions

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Bonaer Care Home, Station Hill, Hayle, Cornwall, TR27 4NG Tel: 01736 752090 www.bonaernursinghome.co.uk M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33

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Menwinnion Country House

Residential Home for: Dementia, Mental Disorder and Old Age, 32 places. Lamorna Valley, Penzance, Cornwall, TR19 6BJ 01736 810233

Millpond View Care Home

Nursing Home for: Physical Disability, Old Age and Terminally ill, 32 places. Millpond View Care Home, 11 Millpond Avenue, Hayle, Cornwall, TR27 4HX 01736 754635

Morovahview

Residential Home for: Dementia, Mental Disorder and Old Age, 17 places. 1 Bar View Lane, Hayle, Cornwall, TR27 4AJ 01736 753772

Old Manor House - Advert on page 12

Residential Home for: Old Age Only , 14 places. Regent Terrace, Penzance, Cornwall, TR18 4DW 01736 363742

Penlee

Residential Home for: Dementia, Mental Disorder and Old Age, 22 places. 56/57 Morrab Road, Penzance, Cornwall, TR18 4EP 01736 364102

Penmeneth House

Residential Home for: Dementia, Mental Disorder and Old Age, 14 places. 16 Penpol Avenue, Hayle, Cornwall, TR27 4NQ 01736 752359

Penwith Respite Care Limited

Residential Home for: Learning Disability, 10 places. 38 Polweath Road, Treneere, Penzance, Cornwall, TR18 3PN 01736 330638

Pine Trees

Residential Home for: Old Age Only , 25 places. 15 Horsepool Road, Connor Downs, Hayle, Cornwall, TR27 5DZ 01736 753249

Ponsandane

Nursing Home for: Dementia, Physical Disability, Old Age and Terminally ill, 58 places. Chy-an-dour, Penzance, Cornwall, TR18 3LT 01736 330063

Sherwell

Residential Home for: Old Age Only , 9 places. St Ives Road, Carbis Bay, St Ives, Cornwall, TR26 2SF 01736 796142

St Marys Haven

Residential Home for: Dementia, Mental Disorder and Old Age, 26 places. St Marys Street, Penzance, Cornwall, TR18 2DH 01736 368585

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St Teresas Cheshire Home

Nursing Home for: Physical Disability, 27 places. Long Rock, Penzance, Cornwall, TR20 9BJ 01736 710336

The Beeches

Nursing Home for: Physical Disability, Terminally Ill, Old Age, 28 places. St Georges Road, Hayle, Cornwall, TR27 4AH 01736 752725

Tolverth House

Residential Home for: Old Age, Dementia, Physical Disability, Mental Disorder, 14 places. Long Rock, Penzance, Cornwall, TR20 8JQ 01736 710736

Care Homes in Restormel

Newquay St Austell

Alexandra House

Nursing Home for: Dementia, Mental Disorder and Old Age, 36 places. 11 Alexandra Road, Porth, Newquay, Cornwall, TR7 3ND 01637 877508

Averlea

Residential Home for: Dementia and Old Age, 14 places. Fore Street, Polgooth, St Austell, Cornwall, PL26 7BP 01726 66892

Caprera

Residential Home for: Old Age Only , 28 places. 61 Truro Road, St Austell, Cornwall, PL25 5JG 01726 72956

Churchtown

Residential Home for: Mental Disorder, Physical Disability and Old Age, 20 places. Lanlivery, Bodmin, Cornwall, PL30 5BT 01208 872148

Chy Koes

Residential Home for: Physical Disability and Sensory Impairment, 5 places. Chy Koes, Woodland Road, St Austell, Cornwall, PL25 4RA 01726 76045

Clinton House Care Home

Nursing Home for: Physical Disability, Old Age and Terminally ill, 39 places. 75 Truro Road, St Austell, Cornwall, PL25 5JQ 01726 63663

Clovelly House

Residential Home for: Old Age Only , 19 places. 18 St Michaels Road, Newquay, Cornwall, TR7 1RA 01637 876668

Collamere

Nursing Home for: Physical Disability, Old Age and Terminally ill, 45 places. Grenville Road, Lostwithiel, Cornwall, PL22 0RA 01208 872810

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Cowbridge Nursing Home

North Hill

Crantock Lodge

Ocean Hill Lodge

Nursing Home for: Dementia and Mental Disorder, 30 places. Rosehill, Lostwithiel, Cornwall, PL22 0JW 01208 872227 Residential Home for: Old Age Only , 10 places. 34 Bonython Road, Newquay, Cornwall, TR7 1RA 01637 872112

Elmsleigh Care Home

Nursing Home for: Physical Disability, Old Age and Terminally ill, 24 places. North Hill Park, St Austell, Cornwall, PL25 4BJ 01726 72647 Residential Home for: Dementia, Mental Disorder and Old Age, 18 places. 4/6 Trelawney Road, Newquay, Cornwall, TR7 2DW 01637 874595

Nursing Home for: Dementia and Mental Disorder, 30 places. Elmsleigh, St Andrews Road, Par, St Austell, Cornwall, PL24 2LX 01726 812277

Old Roselyon Manor

Fistral House

Penberthy House

Residential Home for: Old Age Only , 13 places. 3 Esplanade Road, Pentire, Newquay, Cornwall, TR7 1PY 01637 878423

Hollybush

Residential Home for: Dementia and Old Age, 14 places. 45 Glamis Road, Newquay, Cornwall, TR7 2RY 01637 874148

Ismeer

Residential Home for: Dementia and Old Age, 27 places. Trewollack Lane, Gorran Haven, St Austell, Cornwall, PL26 6NT 01726 843480

Kimberley Court

Nursing Home for: Physical Disability, Old Age and Terminally ill, 30 places. Old Roselyon, Par, Cornwall, PL24 2DW 01726 814297 Residential Home for: Old Age, Physical Disability, Dementia, Mental Disorder, 35 places. 111 Mount Wise, Newquay, Cornwall, TR7 2BT 01637 873845

Penmount Grange

Residential Home for: Old Age Only , 24 places. Lanivet, Bodmin, Cornwall, PL30 5JE 01208 831220

Penrice House

Residential Home for: Old Age Only , 29 places. Porthpean, St Austell, Cornwall, PL26 6AZ 01726 73067

Residential Home for: Dementia, Mental Disorder and Old Age, 36 places. Anchor Trust, Crantock Street, Newquay, TR7 1JG 01637 850316

Pentree Lodge

Lilena

Philiphaugh

Residential Home for: Mental Disorder Only , 14 places. 2 Quintrell Road, St Columb Minor, Newquay, Cornwall, TR7 3DZ 01637 877662

Lowenna House

Residential Home for: Dementia and Old Age, 26 places. 23 North Street, Lostwithiel, Cornwall, PL22 0EF 01208 873195

Lowenva

Residential Home for: Old Age Only , 5 places. Rescorla, St Austell, Cornwall, PL26 8YT 01726 850823

Myrtle Cottage

Residential Home for: Sensory Impairment Only , 5 places. 16 Fore Street, St Blazey, Par, Cornwall, PL24 2NJ 01726 813806

Newquay Nursing Home

Nursing Home for: Physical Disability and Old Age, 41 places. 55 Pentire Avenue, Newquay, Cornwall, TR7 1PD 01637 873314 Strip2

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Residential Home for: Mental Disorder Only , 15 places. 63/65 Pentire Avenue, Pentire, Newquay, Cornwall, TR7 1PD 01637 878437 Residential Home for: Dementia, Mental Disorder and Old Age, 32 places. Station Road, St Columb Major, Cornwall, TR9 6BX 01637 880520

Qumran Rest Home

Residential Home for: Dementia, Mental Disorder and Old Age, 10 places. 7 Trevose Avenue, Newquay, Cornwall, TR7 1NJ 01637 876699

Rosehill House Residential Home Limited

Residential Home for: Dementia and Old Age, 30 places. Rosehill House, Middleway, St Blazey Gate, Par, Cornwall, PL24 2LB 01726812424

Roundabout

Residential Home for: Old Age Only , 13 places. 180 Mount Wise, Newquay, Cornwall, TR7 1QN 01637 872222

St Margarets

Nursing Home for: Physical Disability, Old Age and Terminally ill, 28 places. Mylord Road, Fraddon, St Columb, Cornwall, TR9 6LX 01726 861497

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33

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The Brake Manor

Residential Home for: Dementia, Mental Disorder and Old Age, 26 places. Bodmin Road, St Austell, Cornwall, PL25 5AG 01726 75748

The Crescent

Tresillian

Residential Home for: Physical Disability Only , 6 places. 41 Eastcliffe Road, Par, St Austell, Cornwall, PL24 2AJ 01726 814834

Trevarna

Residential Home for: Mental Disorder Only , 14 places. 1 Island Crescent, Newquay, Cornwall, TR7 1DZ 01637 874493

Residential Home for: Dementia, Mental Disorder, Old Age, 54 places. 4 Carlyon Road, St Austell, Cornwall, PL25 4LD 01726 75066

The Grove

Tropicana

Residential Home for: Old Age Only , 31 places. 181 Charlestown Road, St. Austell, Cornwall, PL25 3NP 01726 76481

The Hollies

Residential Home for: Dementia, Mental Disorder and Old Age, 20 places. 1 Tremodrett Road, Roche, St Austell, Cornwall, PL26 8JA 01726 890247

Trecarrel

Residential Home for: Dementia Only , 22 places. Castle Dore Road, Tywardreath, Par, Cornwall, PL24 2TR 01726 813588

Tregarne Hostel

Residential Home for: Physical Disability and Sensory Impairment, 16 places. North Street, St Austell, Cornwall, PL25 5QE 01726 72429

Residential Home for: Mental Disorder and Old Age, 10 places. Newquay Road, St Columb Major, Cornwall, TR9 6SD 01637 880779

Tropicana

Residential Home for: Old Age, Mental Disorder, 10 places. Newquay Road, St Columb Major, Cornwall, TR9 6SD 01637 880779

Wentworth

Residential Home for: Old Age Only , 20 places. 59 South Street, St Austell, Cornwall, PL25 5BN 01726 72941

Woodland House

Residential Home for: Old Age, Dementia, Mental Disorder, 36 places. Woodland Road, St Austell, Cornwall, PL25 4RA 01726 72903

The Department of Adult Social Care Cornwall’s Community Care Teams exist to provide top quality services and support to adults, helping to meet a wide range of social care needs. Information packs are available to anyone coming to us for help - we know people benefit from accurate and up-to-date information. Support at home, services for older people, respite to help carers take a break, services for people with sensory loss, dementia and learning disabilities, equipment loans and home adaptations, residential and nursing care, direct payment schemes - just some of the services our community based workers could help you get. If you want to know what the Department of Adult Social Care could do for you contact your local office or give our Information Team a call on 01872 323661. Ask for an information pack, or for an assessment of your needs - we may be able to offer you just the help you need!

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Here for you, and those who care for you

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Home Care

H

ome care agencies (also known as domciliary care) are listed in this section district by district alphabetically, however most providers service an area larger than their district. For more information on a company please contact them directly.

The League of Carers (LOC) Help At Home The League of Carers was formed in August 2005 a voluntary organisation of independent sector providers of community care to the population of Cornwall. LOC is a forum for all community care providers with an interest in the future and current development of care provision for Cornwall, working independently and at forum level within a wider coalition of Cornish care providers within the representation of Cornwall Partners In Care (CPIC). Membership to The League of Carers is open to all independent sector providers of community care within Cornwall including the voluntary sector. We aim to represent the interests of community care companies, proprietors and service users whilst promoting and developing best practice within the sector. We aim to achieve the following: • To act as a unified voice for community care provision throughout Cornwall. • To endeavour to affect and maintain high standards of care and conditions throughout. • To keep abreast of developments in the domiciliary care sector in order to inform our members and advise where appropriate, to represent members interests in discussion to enhance service delivery to our service users. • To liaise and work in partnership with local and central commissioners and registration/inspection staff to ensure good communication and understanding throughout the sector. • To break through the barriers that can exist between public sector, voluntary sector and private sector providers of domiciliary care encouraging partnership working where able. • To work towards establishing co-ordinated training opportunities where public money is used to maximum potential and advantage to both benefit service users and providers. • To keep in contact with members through local meetings and information sharing sessions Christine Rowberry, Chairman, The League of Carers Strip2 15/5/07 11:59 Page 1

If you are having difficulty coping at home, due to old age and/or illness, there are an increasing number of services available to help you continue living safely and independently at home. Alternatively, after a stay in hospital you may require extra help when you go home, especially if you live on your own. The independent agencies listed offer help at home, either with housework, or with personal care such as washing, dressing and using the toilet. Alternatively, Adult Social Care can arrange personal care for you, following an assessment of your circumstances. You may also be entitled to Direct Payments from Adult Social Care, see direct payments section page number 45 Adult Social Care and the NHS in Cornwall also have a range of schemes across the county specifically to help people whose health may have deteriorated, but who nevertheless wish to remain in their own homes. Some of the schemes include extra help from therapists in the community; help from trained workers to enable people to cope safely with daily living tasks; and care for people leaving hospital, who may not feel confident about returning home straightaway. Finally, for short-term help at home, following discharge from hospital, the British Red Cross offer the ‘Home from Hospital’ scheme. They also offer support and practical help to people faced with an unexpected crisis caused for example by accident or illness. Contact 01872 272 878. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Services for Older People- to Help you remain independent in your own home’ leaflet, ref: ASC/29

Help for Carers

If you help someone with washing, eating, dressing, and medication collection and taking, you are a carer. Almost 6 million people in the UK are carers, however many don’t recognise that fact and don’t receive the support they are entitled to. Carers UK are a charity set up to prevent carers from becoming emotionally drained, and from forgetting to take

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care of themselves. The CareLine 0808 808 7777, provides help and advice for carers. If you are a carer you may be entitled to Carers Allowance, and if you are means tested you may benefit from Carer Premium allowance. Practical help is also available, ask your county council for an assessment. If you need a break, respite centres are available for short stays for the person you care for, or someone else can come and take over your caring duties temporarily, or permanently if desired. By law Adult Social Care is required to offer carers assessments whether or not the cared for person is recieving a services from Adult Social Care. Adult Social Care may be able to advise you on practical solutions at home, for more information call 01872 322532 and ask for the leaflet ‘Do you look after a relative, friend or neighbour? Help for carers’.

Home Care Agencies in Caradon

Liskeard saltash

Carewatch (Tamar)

Brunel House, 13-15 Lower Fore Street, Saltash, Cornwall, PL12 6BA 01752 848480

Carol Spinks Homecare

Offices Room 6, 12-14 Fore Street, Saltash, Cornwall, PL12 6JL 01752 844832

Eldon House Domiciliary Care

Eldon House, Downgate, Upton Cross, Liskeard, Cornwall, PL14 5AJ 01579 362686

Fernleigh House Domiciliary Care

Fernleigh House, Albaston, Gunnislake, Cornwall, PL18 9AJ 01579 350978

Four Seasons Domiciliary Care

Four Seasons, Port Rouge, Vicarage Road, Torpoint, Cornwall, PL11 2EP 01752 814469

This&That H O M E

S E R V I C E S

Domestic Duties House Maintenance Grass Cutting Shopping Dog walking / Pet sitting Holiday Home Key Holding Service Strip2 15/5/07 11:59 Page 1 AND MUCH MORE

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Greenbank Care

Greenbank Christian Centre, Greenbank Road, Liskeard, Cornwall, PL14 3DP 01579 347794

Greenview Domiciliary Agency

Greenview, 5 - 7 St James Rd, Torpoint, Cornwall, PL11 2BJ 01752 812557

Hillsborough Domiciliary Care

Southern Road, Callington, Cornwall, PL27 7ER 01579 383138

Liskeard Care Ltd.

6 Church Street, Liskeard, Cornwall, PL14 3AG 01579 348777

For the Domestic needs of the community

T

his & That Home Services is insured and criminal record checked. We offer a wide range of services for people and their household needs. Please call 01209 891059 any time to see how we can help you. Testimonials from satisfied customers are available on request.

Look out for our friendly staff and be assured of a professional service.

24 Hour Answering Service 01209 891059

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Moorecare Home Care Services

Caradon Enterprise Centre, 1 Holman Road, Liskeard, Cornwall, PL14 3UT 01579 324114

CELTIC

Bickland Business Centre, Trogoniggie Ind Estate, Bickland Water Road, Falmouth, TR11 4RS Tel: 01326 377779 / 07790295440 Fax: 01326 377732

Peninsula Care

1 Regal Court, Fore Street, Saltash, Cornwall, PL12 6JY 01752 847474

Restgarth Domiciliary Care Ltd.

Restgarth Care Home, Langreek Lane, Polperro, Cornwall, PL13 2PW 01503 272016

Private Independent Provider of: Homecare & Heathcare Equipment Friendly, Sympathetic & Reliable

Rowan House Domiciliary Care

4 Lower Port View, Saltash, Cornwall, PL12 4BY 01752 848037

Celtic Care - Advert on Page this page

Scope Inc Domiciliary Care

Unit 2, Bridge Court, Kingsmill Road, Saltash, Cornwall, PL12 6LE 01752 840059

Torcare Ltd. Domicilary Care Agency

Torcare Ltd., Vicarage Road, Torpoint, Cornwall, PL11 2BW 01752 813677

Home Care Agencies in Carrick

CARE

Celtic Care, Bickland Business Centre, Tregoniggie IndusAdvert 15/5/07 9:05 Page 1 trial Estate, Bickland Water Road, Falmouth, TR11 4RS 01326 377779

Eshcol House Domiciliary Care - Ad this Page

Care You Can T

Eshcol House, 12 Clifton Terrace, Portscatho, Cornwall, TR2 5HR 01872 580434

Perranporth Truro

Falmouth

DOMICILIARY

CARE

01872 580291 P O R T H S C AT H O , N E A R T R U R O

A & D Community Care

The Office, Tregony Road, Probus, Truro, Cornwall, TR2 4JR 01726 883763

A Caring Touch

6 Amelia Close, Probus, Truro, Cornwall, TR2 4TS 01726 884603

Langholme Home Support Service

Arwenack Avenue, Falmouth, Cornwall, TR11 3JP 01332 296200

Alexandra`s Community Care

Newcross Healthcare Solutions Ltd Domiciliary Care Agency

Atlantis Domiciliary Care

Night Owl (Cornwall) Ltd

54 Killigrew Street, Falmouth, Cornwall, TR11 3PP 01326 314642 Atlantis Care Home, Polperro Road, Polperro, Cornwall, PL13 2JE 01503 272243

Stayathome Limited Bos Margh, Court Farm, Philleigh, Truro, TR2 5NB

01872 580 264

Stayathome Limited is a domiciliary care agency, providing care for elderly clients in their own homes 15/5/07 11:59 Page 1 Can We Help You?

Strip2

Ground Floor, 14-15 Lemon Street, Truro, Cornwall, TR1 2LS 01872 222525

is situated in one of the loveliest Cornwall, parts of Situated a short distance f 1a PengelleyEshcol Way,House Threemilestone, Truro, TR3 6DP Cornwall, it stands above the small fishing village of the famous St Michaels M 01872 245245 Portscatho at the foot of the Roseland Peninsula. Surrounded Courtlands is committed t

Qura

by idyllic countryside and scenery with stunning views across Gerrans Bay the mild climate and sea air ensures a relaxed and healthy atmosphere.

a warm and friendly envir residents enjoy every day We offer a large range of

The Knowledge Spa, Treliske Hospital, Truro, Cornwall, TR1 Eshcol House prides itself on the very high standard of different facilities. There a nursing care in an environment that is as close to a hotel as residents can choose how 2HD practical. We believe in the philosophy that the client and and a range of activities a 01872 273613 their needs come first, to which end we are committed to if they wish. offer the very best nursing care and services.

Right Nurse Care Advert Page ??? For further detailsServices and a copy of our-brochure please contact:

29a Lemon Street, Truro, Cornwall, TR1 2LS Mrs Maggie Stobbart-Rowlands 01872 274120 Eshcol House, Portscatho, Nr Truro, Cornwall TR2 5HR Telephone 01872 580291 Email eshcol@btinternet.com Website www.eshcolhouse.co.uk

Stayathome Limited - Advert on this Page Camillis Farm, Veryan, Truro, TR2 5PJ 01872 580264

For further details and a please contact: Mrs Julie Hocking Courtlands, Rosudgeon,

Telephone 01736 71047 Email courtlandscare@bt Website www.courtlands

Sunshine Care

30 Fore Street, Chasewater, Truro, Cornwall, TR4 8PP 01872 561444

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

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Taylors Of Grampound Ltd.

2a Grampound Road Industrial Estate, Grampound Road, Truro, Cornwall, TR2 4TB 01726 884402

Home Care Agencies in North Cornwall

Bude

Bodmin

Trelowenak Domiciliary Care

Trelowenack, Kimberley Park Road, Falmouth, Cornwall, TR11 2DA 01326 317580

Trewcare Domiciliary Care - Ad on Page 23

Trewcare House, Tregonnie Industrial Estate, Bickland Water Road, Falmouth, Cornwall, TR11 4SN 01326 375949

Home Care Agencies in Kerrier

Camborne

Launceston

Padstow

Abacus Care Domiciliary Care Agency

Unit 10, Bude Business Centre, Kings Hill Industrial Estate, Bude, Cornwall, EX23 8QN 01288 354052

At Home Pendennis Care - Advert below

38 Beatrice Road, Walker lines Industrial Estate, Bodmin, Cornwall, PL31 1RD 01208 77577

Redruth Helston

Anthea Hedge Domiciliary Care Management

Care how you would like to be cared for

28 Chapel Street, Camborne, Cornwall, TR14 8EL 07734 701200

38 Beatrice Road, Walker Lines Ind. Est., Bodmin, PL31 1RD 01208 77577

Carers Break Service (Camborne)

Carers Break, The Community Centre, South Terrace, Camborne, Cornwall, TR14 8SU 01209 614767

My Choice Homecare Services - West Division

St Martins House, St Martins Crescent, Camborne, Cornwall, TR14 7HJ 01326 313181

Pendeen Community Care Ltd

Unit 13 Commercial Park, Wilson Way, Pool, Redruth, Cornwall, TR15 3RT 01209 313032

Penhellis Community Care Limited

Unit 8, Water-Ma-Trout, Helston, Cornwall, TR13 0LW 01326 572626

Polsloe Community Care

Carers Break Service (Bodmin)

2a Fore Street, Mount Folly, Bodmin, Cornwall, PL31 2HQ 01208 73800

Castle Hill House Domiciliary Care Ltd.

Castle Hill House, Castle Hill, Bodmin, Cornwall, PL31 2DY 01208 73802

Hartley Home Care

Hartley Home Care, Penclease House, Clease Road, Camelford, Cornwall, PL32 9QX 01840 213040

Home Farm Trust Domiciliary Care

Polsloe House, 22 Park Road, Redruth, Cornwall, TR15 2JG 01209 215337

The Administration Offices, Bess Park Road, Trenant Industrial Estate, Wadebridge, Cornwall, PL27 6HB 01208 815614

PRN Domiciliary Care Agency

Morwenner Care Agency

3 Omega Offices, 14 Coinagehall Street, Helston, Cornwall, TR13 8EB 01326 574606

Chapel House, Retire, Bodmin, Cornwall PL30 5LP 01208 832900

Proper Care (Cornwall) Ltd

My Choice Homecare Services - Mid Division

Office No 3, The Old Fire Station, Trengrouse Way, Helston, Cornwall, TR13 8AG 01326 560973

Athelstan House, Priory Road, Bodmin, Cornwall, PL31 2AE 01208 79413

Resteasy Homecare Ltd

26 Bramley Park, Bodmin, Cornwall, PL31 2BN 01208 74338

Vogue Cottage, Vogue, St Day, Redruth, TR16 5NR 01209 821834

Trelawney Domiciliary Care Agency

Top Floor Unit, Formal Industrial Estate, Treswithien, Camborne, Cornwall, TR14 0PY 01209 711211 Strip2

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Pendrea Homecare

Safe & Sound Domiciliary Care Agency 32 Berrycombe Hill, Bodmin, Cornwall, PL31 2PW 01208 72155

St Breock Domiciliary Care

Whiterock, Whiterock Road, Wadebridge, Cornwall, PL27 7NN 01208 79413

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


St Hilary Community Care

Averlea Domiciliary Care Agency

Trecarn (Mencap) Domiciliary Care

Bourneside Domiciliary Care

St Hilary, Bramble Hill, Bude, Cornwall, EX23 8DG 01208 79413

Averlea, Fore Street, Polgooth, St Austell, Cornwall, PL26 7BP 01726 66892

57 Trecarn Close, Launceston, Cornwall, PL15 7LN 01566 772299

Flat H Bourneside, 89 Eastbourne Road, St Austell, Cornwall, PL25 4ST 01726 65677

West Country Home Care

2 Westside, Newport Industrial Estate, Launceston, Cornwall, PL15 8EX 01566 775960

Home Care Agencies in Penwith

Choice Care

10 Kingsley Court, Fraddon, Cornwall, TR9 6PD 01726 862613

Duchy Care Domiciliary Care Agency

St Ives Hayle Penzance

63 Porth Bean Road, Newquay, Cornwall, TR7 3JD 01637 878637

Forget Me Not Homecare

116 Tregonissey Road, St Austell, Cornwall, PL25 4DS 01726 77212

Allied Healthcare Group

1st Floor Offices, Trinity House Depot, Wharf Road, Penzance, Cornwall, TR18 4BN 01736 364530

Caresta Ltd T/A West Cornwall Care

Unit 2, Penwith Business Centre, Longrock, Penzance, Cornwall, TR20 8HL 01736 333177

Courtlands Community Care - Ad on Page 21 Courtlands, Rosudgeon, Penzance, Cornwall, TR20 9PN 01736 711511

Kernow Home Care Ltd

Benoni, 12 Carrallack Terrace, St Just, Penzance, Cornwall, TR19 7LW 01736 787080

Penzance Support Service (Mencap)

The Penwith Centre, Parade Street, Penzance, Cornwall, TR18 4BU 01736 367381

Phoenix Care Cornwall Ltd

Barn A, Hendra, Tremethick Cross, Penzance, TR20 8UD 01736 360197

e You Can Trust Tamarisk Care Agency

Tamarisk, 23 Penmare Terrace, Hayle, Cornwall, TR27 4PH 01736 752187`

Oasis Community Care

Unit 26, Whitegate Industrial Estate, St Dennis, St Austell, PL26 8DW 01726 824611

Old Roselyon Manor (Domiciliary Care)

The Old Roselyon Manor, Middleway, St. Blazey, Par, Cornwall, PL24 2DW 01726 814189

Peace Of Mind

75 Truro Road, St Austell, Cornwall, PL25 5JQ 01726 75748

Penberthy Domiciliary Care Agency

Penberthy House, 111 Mount Wise, Newquay, Cornwall, TR7 2BT 01872 261787`

Pentowan Home Care

Pentowan House, King Edward Crescent, Newquay, Cornwall, TR7 1HJ 01637 851790

St Margaret`s Community Care Ltd

St Margarets Nursing Home, Mylord Road, Fraddon, Cornwall, TR9 6LX 01726 861487

TLC

The Garrett, Trevornick Farm, St Columb Major, Cornwall, TR9 6DT 01637 889140

Victoria Domiciliary Care Agency

DOMICILIARY CARE

Offices 4 & 7, 87 Alexandra Road, St Austell, Cornwall, PL25 4QW 01726 74991

01736 710476 ROSUDGEON, PENZANCE

Home Care Agencies in Restormel Strip2 15/5/07 11:59 Page 1

the loveliest parts of all fishing village of

Wentworth Domiciliary Care Newquay St Austell

59 South Street, St Austell, Cornwall, PL25 5BN 01726 72941

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N Situated a short distance from the village of Marazion and the famous St Michaels Mount on the South Cornish Coast

0800 99 88 33

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Meal Provision

M

eal providers in Cornwall in this section are listed alphabetically. For provision in your area contact the provider directly. Many companies listed here provide a Meals-on-Wheels service beyond their local vicinity, please contact them directly for further details.

Meals At Home Appetising, healthy and nutritious meals are important, and if you are unable to prepare them yourself lunch clubs and day centres may provide meals (see Day Care). Another option is to have meals delivered to your door. Meals-onWheels providers are listed below, please contact them directly for availability in your area. When organising a meals-on-wheels service you should check that: • Meals are of a high standard. • They will be enough for you as a main meal each day, and have a pudding as well as a main course. • You can ask for a special type of food because you are vegetarian, or have a special diet because of your health, or because of your religion, beliefs or culture. It may be possible to have hot and frozen meals delivered. Frozen meals can then be heated when necessary. The Department of Adult Social Care does not deliver meals, has no control over the quality, and has no accredited provider list. Meal producers premises are monitored by Environmental Health.

Meals-on-Wheels and provision in Cornwall

Eats Cafe

Age Concern St Just & Pendeen

Four Seasons

The Age Concern Day Centre, Fore Street, St. Just, Penzance, Cornwall, TR19 7LJ 01736 788265

Atlantis Care Home

Polperro Road, Polperro, Cornwall, PL13 2JE 01503 272243

Averlea

Fore Street, Polgooth, St Austell, Cornwall, PL26 7BP 07126 66892

Castle Hill House

Castle Hill, Bodmin, Cornwall, PL31 2DY 01208 73802 Strip2

22

Meals should be balanced and nutritious, as well as appetising and attractively presented. Protein, vitamins and minerals should be emphasised in the diets of older people. Special dietary requirements related to health, culture and personal preference should be taken into account. This may involve providing, or buying in, specialised meals. Most needs can usually be catered for with careful planning and preparation. Identifying individuals’ needs before they start to receive meals is essential. Consultation is also important with the local community, for example, to find out if there is a need for provision for ethnic minority groups. A meals on wheels service usually delivers food but does not serve it. Frozen meals can be delivered once a week for the week then heated daily by the older person or their carer. For hot meals, deliveries will have to be phased daily, bearing in mind how long the food needs to be kept heated, and by what time the meals need to arrive. There may be a need for both types of meal – hot meals for people who cannot heat up frozen meals, and less expensive frozen meals for those who can. Age Concern Resource Pack “Meals on Wheels” 1999

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Newport Industrial Estate, Launceston, PL15 8EX 01566 773363 Post Rouge, Vicarage Road, Torpoint, Cornwall, PL11 2EP 01752 814469

Hartley Home Care

Penclease House, Clease Road, Camelford, Cornwall, PL32 9QX 01840 213040

Hillsborough Domiciliary Care

Southern Road, Callington, Cornwall, PL27 7ER 01579 383138

Home Farm Foods

Pitts Cleave, Tavistock, Devon, PL19 0PW 0800 074 6075

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Miller House

Dunheved Road, Launceston, Cornwall, PL15 9JG 01566 773049

Penberthy House

Supreme Cuisine

Unit 3/Holman Rd/Liskeard Business Pk, Liskeard, Ponsanooth, PL14 3UT 01579 347346

Tamara Residential Home

111 Mount Wise, Newquay, Cornwall, TR7 2BT 01637 873845

7 Thanckes Close, Torpoint, Cornwall, PL11 2RA 01752 815725

Pendrea Homecare

Torcare Ltd.

26 Bramley Park, Bodmin, Cornwall, PL31 2BN 01208 74338

Vicarge Road, Torpoint, Cornwall, PL11 2BW 01752 813677

Pen Inney

Pen Inney, Lewannick, Launceston, Cornwall, PL15 7QD 01566 782318

Penhellis Community Care Ltd

Unit 8, Water-Ma-Trout, Helston, Cornwall, TR13 0LW 01326 572626

Restgarth Care Home

Trewiston Lodge

St Minver, Wadebridge, Cornwall, PL27 6PU 01208 862438

Wentworth Domiciliary Care

59 South Street, St Austell, Cornwall, PL25 5BN 01726 72941

Wiltshire Farm Foods - Advert on this page

Langreek Lane, Polperro, Cornwall, PL13 2PW 01503 272016

0800 773 773 www.wiltshire farmfoods.com

St Hilary

Womens Royal Voluntary Service (W.R.V.S)

Bramble Hill, Bude, Cornwall, EX23 8DG 01288 352754

Duchy House, 21 Dean Street, Liskeard, Cornwall, PL14 4AB www.wrvs.org.uk 01579 342013

St Margarets Nursing Home

Mylord Road, Fraddon, Cornwall, TR9 6LX 01726 861487

A Real Alternative to Residential Care We provide Live-in-Care across the South West, enabling you to stay in your own home. With specially selected, trained carers to look after all your personal and household needs. Homecare available in Falmouth, Camborne, Redruth, St Agnes and surrounding areas.

Free delivery throughout Cornwall

Care Supervised by a Registered Nurse 24 Hour Support Line You are never alone with TrewCare.

01326 375949 E-mail: enquiries@trewcare.co.uk

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CSCI Registered

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

LP07

0800 99 88 33

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Motability

B

y the mid 1970s most households in the country owned a car. But disabled people were missing out. As a result, many people were housebound for long periods and often dependent on others for their mobility.

Before the introduction of the Mobility Allowance in 1976, only disabled people who could drive themselves got any government help with personal transport. It was usually in the form of a small car provided to disabled couples, to people responsible for the sole care of a disabled child and to a category called “war disabled”. An allowance was paid to disabled people who actually owned a car. But most people were supplied with a small, blue, single-seat, three wheeled, motorised “invalid trike”, which was incapable of carrying passengers. Today, The Motability Scheme enables disabled people to use their government funded mobility allowances to obtain a new car, powered wheelchair or scooter. Some 450,000 people currently use the Scheme and in 2006 Motability celebrated providing two million vehicles since it was set up by the government in 1977.

The Scheme is available to anyone who receives either of the following benefits, and has at least 12 months’ award length remaining when they apply: • Higher Rate Mobility Component of Disability Living Allowance

• War Pensioners’ Mobility Supplement. Around two thirds of our customers drive, but nondrivers can get a car as a passenger. Similarly, parents and carers can apply on behalf of a child aged three or older. Some customers need extra financial help to meet their mobility needs, for example, to help towards the cost of the advance payment for a suitable car, adaptations, driving lessons or perhaps a wheelchair accessible vehicle. Ever year Motability awards around £10 million in grants from both its own Charitable Fund and the Specialised Vehicle Fund which is administered on behalf of the government.

Motability ‘A Guide to the Motability Scheme’ 2007 Call 0845 456 4566 for information about the Motability Car Scheme or 0845 60 762 60 for information about the Motability Wheelchair and Scooter Scheme www.motability.co.uk

Customer Profile : Phil Jepson Phil, from Essex, has a scooter on the Motability Scheme and uses it daily to get out and about; going to the local shops, the doctors, visiting friends and going out on social occasions, such as visiting the pub. He is an amputee and lost the use of his left arm following a stroke eleven years ago.

Customer Profile : Debbie Carter

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Debbie, from Cambridgeshire, currently drives a Chrysler Grand Voyager, her ninth car on the Motability Scheme. Motability also provided a grant to help pay for the vehicle to be adapted to enable her to drive from her wheelchair and manoeuvre using a joystick.

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Motability Dealers in Cornwall

Mitsubushi

BMW

MG

Ocean Falmouth Ltd: 01326 375960

Chevrolet

Claude Holman Cars Ltd, Blackwater: 01872 560 561

Chrysler

Carrs of Truro: 01872 520789

Citroen

Hawkins Motors, Blackwater: 01872 560 987 P C Tonkin and Son, Bugle: 01726 850241 Trelawny Garage, Penzance: 01736 362717

Fiat

Vospers of Pool: 01209 611 670 Vospers of St Austell: 01726 874070 St Erth Services, Hayle: 01726 752028

Ford

Vospers of Truro: 01872 226212 Vospers of Falmouth: 01326 372011 Vospers of Pool: 01209 612277 Vospers of St Austell: 01726 874070 Flora Motors Ltd, Helston, 01326 563416 Tregoning Ford, Helston: 01208 812026 Vospers of Penzance: 01736 369169 Vospers of Liskeard: 01579 340040

Honda

Dales Central Motors, Chapeltown: 01872 511600 Dales Central Motors Ltd, Scorrier: 01209 821133 Tolcarne Motors, Penzance: 01736 361998

Nissan

Town and Country Motor Centre, Maranvose : 01872 540585 West End Motors (Bodmin) Ltd: 01208 75656

Peugeot

Hawkins Motors, Penryn: 01326 377206 Hawkins Motors, St Stephen: 01726 828100 Truscotts Helston: 01326 573001 Hawkins Motors, Hayle: 01736 753143 Truscotts Launceston: 01566 772277

Renault

Dales Central Motors Ltd, Scorrier: 01209 821133 Dales Renault, Chapeltown: TR8 5YA Millers Garages Ltd, Falmouth: 01326 373825

Rover

Dales Central Motors Ltd, Scorrier: 01209 821144 Tolcarne Motors, Penzance: 01736 361998

Saab

Riders Saab, Falmouth: 01326 213399

Seat

Rowes Garage Ltd, Trispen: 01872 279631

Dales Central Motors Ltd, Scorrier: 01209 821144 West End Motors, Bodmin: 01208 77966

Hyundai

Skoda

Hawkins Motors, Blackwater: 01872 560987

Jeep

Carrs of Truro: 01872 520790

Kia

Hawkins Motors Ltd, St Stephen: 01726 828111 Hawkins Motors Ltd, St Stephen: 01726 822333

Land Rover

Riders Land Rover, Threemilestone: 01872 263377 RogerYoung Landrover, Saltash: 01752 849999

Mazda

Vospers of Truro: 01872 226231

Mercedes-Benz

Mercedes-Benz of Truro: 01872 520900

Mini

Falmouth Garages Ltd: 01326 377246

Suzuki

Dales Central Motors, Chapeltown: 01872 511600

Toyota

Parklands Toyota, Mitchell, 01872 510455

Vauxhall

Ward of Truro: 01872 226500 Maynes Garage Ltd, Redruth: 01209 215502 Ward of Helston: 01326 572561 Evans Halshaw Vauxhall Saltash: 01752 848411

Volkswagen

Carr’s Van Centre, Indian Queens: 01726 862 350 Carrs Volkswagen, Indian Queens: 01726 862333 Helston Garage Ltd: 01326 555666

Ocean Falmouth Ltd: 01326 375960

DVD: The Secret’s Out In this short DVD, Julie Fernandez, a prominent disability rights campaigner and actress best known for her role in ‘The Office’, explains how Motability can help people with their mobility needs. It covers all you need to know, from who can use the Motability Scheme, how it works and what is available to financial help and actually getting on the road. During the DVD, Julie meets Tracy, Phil and Ellie to find out the difference Motability has made to them. Available free of charge by calling the Brochure Hotline on 01279 632067 or from the website www.motability.co.uk Strip2 15/5/07 11:59 Page 1 M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

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Disabilities

T

his section includes information about Disability Cornwall and listings are provided for wheel chair provision. For care homes for people with physical disabilities please see ‘Care Homes’ page 3.

Disability Cornwall

Disability Cornwall aims to be the voice of disabled people in Cornwall and challenges discrimination and inequalities and promote examples of good practice. This is done through managing a portfolio of projects and services. We have developed partnerships to deliver services around access audits & advice and training in both DDA & Disability Equality, as well as Cornwall’s innovative Diversity Toolkit, which aims to help eliminate discrimination in the workplace along all six of the equality strands (race, disability, age, faith, gender & sexual orientation) In addition we provide consultancy services in connection with policy review and the provision of consumer audits or ‘mystery shoppers.’ We also facilitate Consulation Panels for service providers to gather views direct from our members who will then benefit from increased and better access to services. We also produce Discover, Cornwall’s only disability aware lifestyle magazine and hold a high profile annual conference, as well as organising workshops and presentations according to need. Our DIAL service (Disability Information Advice Line) is available on 01736 759500 providing information and

Wheel Chair Provision in Cornwall British Red Cross

Upto 6 weeks loan Red Cross House, Lighterage Hill, Truro, TR1 2XR 01872 272471

Cornwall Friends’ Mobility Centre

Upto 3 months loan Tehidy House, Royal Cornwall Hospital, Truro, TR1 3LJ 01872 254920

Cornwall Healthcare Trust

Upto 3 months loan St Lawrence’s Hospital, Westheath Avenue, Bodmin, PL31 2QT 01208 251489

Disablement Services Centre

Long and short term loan 1 Brest Way, Derriford, Plymouth, PL6 5XW Strip279777 15/5/07 11:59 Page 1 01752

26

advocacy via our trained Welfare Rights Advisers who can answer any disability related enquiry or signpost to the relevant service. Membership of Disability Cornwall is available both on an individual and associate basis and as a user led organisation we welcome the involvement of our members in furthering the inclusion of disabled people in society. Vaughan Temby, Disability Cornwall Call our fully qualified Welfare Rights Advisers for friendly, independent, confidential and impartial advice

10am - 3pm Monday to Friday

Fax: 01736 759212 E: dial@disabilitycornwall.org.uk Minicom: 01736 759500

For individuals, their families, carers & professionals

Are you receiving all the benefits you are entitled to? Concerned about service cuts in health & social care? Are you getting the support you need? DIAL is part of Disability Cornwall. Registered Charity No. 1064350

Millbrook Healthcare

62540377.INDD 1

Wheelchair purchase available Unit 2 Ocean Quay, Richmond Walk, Plymouth, PL1 4LL 01752 605953

St John Ambulance Cornwall

Wheelchair loan Princess Chula House, City Road, Truro, TR1 2JL 01872 277867

Tremorvah Industrias

Wheelchair Loan, Lease and Purchase Unit 8 Threemilestone Industrial Estate, Truro, TR4 9LD 01872 324340

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33

Denise 62540377 Disability Corn CG WB CM 2 10 x 3 CD

Terr CD10 Source 0276 Rep Lorna Co

Reps Cors Denise 20/3 1


Mental Health

O

ne in four people suffer from mental health problems in a year, depression and anxiety are the most common. Help and support is available for all types of mental health problems. Many care homes offer support for people with dementia, see ‘Care Homes’ on page 3.

General

As with our physical health, mental health can change across our lifetime. Mental illness affects about a quarter of the population in one year, making one of the most common health problems. Most people are able to get over mental health problems with help and/or medication, early diagnosis is important for successful treatment.

SANEline

SANE is a charity set up in 1986 to initially focus on

Schizophrenia but is now concerned with all mental illnesses including depression and manic depression, schizophrenia, anxiety, obsessions, phobias, as well as alcohol and drug addiction, and more. SANE has three main objectives: • To raise awareness and respect for people and their families with mental illness, improve education and training, and secure better services. • To undertake research into the causes of serious mental illness. • To provide information and emotional support to those experiencing mental health problems, their families and carers through SANEline. The confidential SANEline number is 0845 767 8000, lines are open 1pm to 11pm every day, calls are charged at local rate. Help includes practical information, crisis care and emotional support to anybody affected by mental health problems, including family can carers.

Dementia Care

Dementia is a group of related illnesses which are caused by damage to, or disease of, the brain. It is more common with older people. It is a gradual illness that effects short term memory, sense of time and place, communication, understanding and judgment. If you are worried because you, or someone you care for, may be showing these symptoms, you should visit your GP. If the GP suspects dementia you may be reported to a specialist. If dementia is diagnosed you have time to find out as Strip2 15/5/07 11:59 Page 1 much as you can so that you can be prepared for the changes

which may happen. In most cases it is best for the person with dementia to live at home with familiar surroundings for as long as possible. Home care assistants can help provide personal care at home, such as dressing, bathing, and at meal times (see homecare agencies section). Meals-on-Wheels is available (see meals section). In house equipment and / or adaptations can be provided by The Department of Adult Social Care. Day care centres offer activities and sometimes meal and hairdressing facilities (see day care section). In some circumstances, a person with dementia cannot be cared for at home. Care homes may offer nursing or personal care, or both (see care homes section). More information: Call Cornwall County Council on 01872 322532 and ask for ‘Services for People with Dementia’, ref: ASC/30

Alzheimer’s Disease

Alzheimer’s Disease is the most common form of Dementia, with 55% of dementia sufferers being afffected.

Legal Help

Enduring Powers of Attorney is a document which gives someone you trust the power to handle your finances. You must have mental capacity at the time. Age Concern produce a free factsheet ‘Legal arrangements for managing your finances - Factsheet 22’ call 020 8765 7200. Contact a solicitor or call NHFA on 0800 99 88 33 ask for Infosheet 10.

Admiral Nursing DIRECT

The Admiral Nursing Direct Helpline, part of the charity for dementia, has been set up to provide people with the opportunity to talk through their worries and concerns about themselves, friends or relatives with dementia. Lines are manned by experiences Admiral Nurses and responds to requests for help with Diagnosis, medication, support and care at home, professional carer support, and finance. The lines are open on Tuesday 10am - 4pm, and Tuesday and Thursday evenings between 6pm and 9pm. Callers can leave messages any time and request a call back, or email questions to direct@fordementia.org.uk. 0845 257 9406

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

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Learning Disabilities Included here is information about The Big Plan, Opportunities, listings for learning disability providers in Cornwall, learning disability homes in Cornwall, and Cornwall Advocacy.

The Big Plan

The Big Plan is a Cornwall County Council 3 year initiative about services for people with learning disabilities. The plan is to “Commission for Citizenship and Fulfilling Lives”, which means when services bought will help people live ordinary lives and have Right, Choices, Independence, Responsibilties. • Rights • Choices • Independence • Responsibilites The Big Plan will be about Big Ideas and the Big Things that Vulnerable People say we must do. There are 8 Big Things to do in the Big Plan, each of which will have its own leader and its own smaller plans. All the plans will fit together to make a big map of how services will work better in future. The 8 Big Things 1. Involving People. People with learning disabilities and family carers should be properly involved in decisions. As are the Learning Disability Partnership Board, planning and decision making groups. 2. Communication. Everyone should know about what is happening and that the information people get is easy to understand. 3. Health and Social Care Working Together. Health and

4. 5. 6. 7.

8.

Social Care should be making decisions together. Plans are needed for planning and spending money, staff training, and staff working together. Choice and Control. People with learning disabilities need to have as much control and choice as they can in how they live their lives. My Family. Family carers must get the support they need to carry on caring, this includes carer assessments, short breaks, and good planning for the future. Where I Live. People should have choices about where they live and who they live with. What I do? People must have choices about how they spend their time. Plans are needed for changing day care services, supporting people to employment, support in training and education, making leisure service open to everyone, and individual support. My Health. People with learning disabilities must be able to get the same Health Services as everyone else, and have good specialist health services. Health action plans are needed including GP’s, Dentists, Hospitals, Mental Health Services, Community Teams.

More information call 01872 322000 and ask about the Big Plan

Opportunities for People with a Learning Disability In terms of employment and further education it is often difficult to know what help and opportunities are available for people with a learning disability. Listed are organisations that may help.

Social Services Workstep

Supports people with learning disabilities to find or remain in work. 01872 324356

Truro College

Offers courses for students with mild/moderate/severe learning dificulties including: Catering, hairdressing, retail, administration, motor vehicle, domestic work, media, leisure & tourism, IT, photography, CACHE - care. 01872 267 000 ask for foundation studies department. Strip2

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Connexions

Helps young people aged 13-19, or up to age 25 if appropriate for young people with a learning disability. Information, advice, personal support and guidance. Bodmin 01208 779 99 Truro 01872 277 993 Pool 01209315171 Penzance 01736 362 244 St Austell 01726 61833

Kehelland Horticultural Centre

Work experiance and training in horticulture for adults with learning and/or physical disabilities in a commercial basis. 01209 612445

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Learning Disability Providers for Cornwall Brandon Trust

European Care Lifestyles

Unit 1, Holmbush Business Centre, Wheal Northey, St Austell, PL25 3EF 01869 244210

Olympus House, Britannia Road, Patchway, Bristol, BS34 5TA 0117 9077200

Hillcrest Care Ltd - Advert on Page 30

DCHS (Devon Community Housing Society)

Lifeways Community Care - Advert this Page

Hillfields House, Matford Court, Sigford Road, Exeter, EX2 8NL 01392 686400

3 Reeds Way, Newquay, TR7 1TS 01637 854790

South West Regional Office, Prioryfield House, 20 Cannon Street, Taunton, Somerset, TA1 1SW Continued on next page...

Jobcentre Plus Moorvue Rural Centre

Activity centre providing support, training and encouragement. Wood & metal work/crafts, computer skills, conservation, music, local history. 01736 365491

Cornwall College Camborne

Employment, qualifications, expert guidance, work experience, work skills, life skills, foundation studies. 01209 616 161 enquiries@cornwall.ac.uk

Social Services Community Placement

Work experience, voluntary work, permitted work, training, social activities. Caradon 01579 342919 North Cornwall 01208 74491 Restormel 01726 63582 Carrick 01872 278533 Kerrier 01209 710184 Penwith 01736 365714 Strip2

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Aims to provide work for those who can, and support for those who can’t by paying appropriate benefits. Jobs 0845 6060234 Benefits 0845 6021036 Additional Support - Cornwall Action Team 0800 085 5170

Tremorvah Industries

Mobility Centre and Supported Workshop for the disabled in a commercial textiles environment. 01872 324340

Heaven Scent Nurseries

Working nursery owned by Pentreath Industries, provides training and work for people with mental health difficulties. 01726 850565

Abilities First

Offer permanent employment to people with disabilities 01872 553467

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

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RightCareIndex 2007

...throughout Sussex, Hampshire & Cornwall Flexible support - 1hr to 24 hr dependent on needs

Personal care or a mix of domiciliary and supported living Support in accessing and maintaining tenancies Bespoke achievement orientated day services Experience of work with ‘In-Control’, as a provider Experienced and trained staff team

Call NOW on 01637 854790

For more information visit

www.hillcrestcare.co.uk

...continued from previous page

Mencap Housing & Support

Robinia

NAS (National Auristic Society)

Scope

Royal Mencap Society Area Office, 4 Mount Folly, Bodmin, Cornwall, PL31 2DG 07939 526944 Church House, Church Road, Filton, Bristol, BS34 7BD

Nursefinders Ltd - Advert on Page 21 72 Lemon Street, Truro, Cornwall, TR1 2PN 01872 270999

Prospects

The King’s Centre, Unit 6, Blackdown Business Park, Sylvan Road, Wellington, Somerset, TA21 8ST 01823 653625

Regard

Clarendon Enterprise Centre, Bristol and West House, Post Office Road, Bournemouth, Dorset, BH1 1BL 07901 557542 PO Box 804, Horsham, West Sussex, RH12 9DU 020 7619 7202

Taylors of Grampound

Unit 2a, Grampound Road Industrial Estate, Grampound Road, Truro, Cornwall, TR2 4TB 01726 884402

The D.O.V.E Project

Highland Street, Ivybridge, Devon, PL21 9AG 01752 896883

4 Beaumont Terrace, Middle Pill, Saltash, Cornwall, PL12 6LH 07885 998241

The H.F.T (Home Farm Trust)

Rightnurse Care Services - Adver on Page 29

United Response

29A Lemon Street, Truro, Cornwall, TR1 2LS 01872 274120

Robert Owen Communities

HFT, Admin Office, Bess Park Road, Trenant Industrial Estate, Wadebridge, PL27 6HB Cornwall & Devon Area Office, Office 16, Unit 11c, Threemilestone, Truro, Cornwall, TR4 9LD 01872 224009

Cornwall Office, 29 Manley Road, Liskeard, PL14 4ER 01579 348963

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0800 99 88 33


Udal Garth

8 places. Udal Garth, 2 North Road, Torpoint, Cornwall, PL11 2DH 01752 815999

Woodlands 5 places.

Well Park Road, Drakewalls, Gunnislake, Cornwall, PL18 9ED 01822 832451 Established in 1995, Lifeways Community Care has become one of the most trusted and respected providers of services for people with complex needs. Our services are operated through a steadily expanding network of Area Offices across the UK. Our individually tailored services have been proven highly successful for people with: learning disabilities, mental health needs, acquired brain injuries, physical/medical disabilities and sensory impairments. Our care staff have also won a reputation for working effectively with people who have challenging behaviours or specialist needs, which may include Autistic Spectrum Disorders, Asperger’s Syndrome, Prader-Willi Syndrome, and Dual Diagnosis. Our service models create a framework of proven stability and all our services are overseen by Qualified Nurses and Social Workers

In the South-West we are Approved Providers in Cornwall, Devon, and Somerset For further information or an informal discussion on the services we provide, please contact John Fahy on 01392 823400 or email john.fahy@lifeways.co.uk Visit us at www.lifeways.co.uk

Learning disability homes in Carrick

Perranporth Truro

Falmouth

Bawden Manor Farm

7 places. West Polberro, St Agnes, Cornwall, TR5 0ST 01872 552237

Bigwig House

3 places. Rhubarb Hill, Holywell Bay, Newquay, Cornwall, TR8 5PT 01637 831220

Carrick 5 place.

11 Carlyon Road, Playing Place, Truro, Cornwall, TR3 6EU 01872 864657

Heightlea 3 places.

Old Falmouth Road, Truro, Cornwall, TR1 2HN 01872 263344

Kernou 8 places.

Westcliff, Porthtowan, Truro, Cornwall, TR4 8AE 01209 890386

Learning Disability homes in Caradon

Lowena Hostel Liskeard

Boisdale House

4 places. 78 North Road, Saltash, Cornwall, PL12 6BE 01752 846822

Gipsy Lane, 11

3 places Liskeard, Cornwall, PL14 4HQ 01579 344455

Kingsleigh House

16 places 15/17 Culver Road, Saltash, Cornwall, PL12 4LF 01752 848913

Higher Keason Farm

3 places. St Ive, Liskeard, Cornwall, PL14 3NE 01579 383137

Longmeadow Road (13)

1 place. 13 Longmeadow Road, Saltash, Cornwall, PL12 6DW 01752 841680

Rose Cottage

1 place. Burraton Combe, Saltash, Cornwall, PL12 4QF 01752 840221

Rosemary Cottage

4 places. Strip2 15/5/07 11:59 Page 1 By-Lane-End, Liskeard, Cornwall, PL14 3PZ 01503 240432

saltash

25 places. Mitchell Hill, Truro, Cornwall, TR1 1JX 01872 270013

Sansigra

High Road, Zelah, Truro, Cornwall, TR4 9HN 01872 540363

Springfield House

5 places. Perrancoombe, Perranporth, Cornwall, TR6 0JA 01326 371000

Tarrant House

7 places. Perrancombe, Perranporth, Cornwall, TR6 0JB 01726 71088

The Nak Centre

6 places. Sundial House, Coosebean, Truro, Cornwall, TR4 9EA 01872 241878

The Willows

3 places. Halvarras Park, Halvarras Road, Playing Place, Truro, Cornwall, TR3 6HE 01872 865588

Trelowenak 3 places.

37 Kimberley Park Road, Falmouth, Cornwall, TR11 2DA 01326 210136

Treseder House

8 places. 111 Moresk Road, Truro, Cornwall, TR1 1BP 01872 274172

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Waterloo House

8 places. Upper Castle Street, St Mawes, Cornwall, TR2 5AE 01326 270570

Rosemerryn 3 places.

Zion House

Saeeda 8 places.

2a Cadogan Road, Camborne, Cornwall, TR14 7RS 01209 610210

8 places. Zion House, Trevellas, St Agnes, Cornwall, TR5 0XS 01872 552650

Learning disability homes in Kerrier

Camborne

Saeeda, 17 Green Lane, Redruth, Cornwall, TR15 1JY 01209 215029

The Peacocks Redruth Helston

Albany House

4 places. Albany House, 129 Albany Road, Redruth, Cornwall, TR15 2JB 01726 624550

Breage House

16 places. Breage House, Breage, Helston, Cornwall, TR13 9PW 01543 414222

Fair View

10 Stithians Row, Fourlanes, Redruth, Cornwall, TR16 6LG 01209 218271

Trefusis

3 places. 38 Trefusis Road, Redruth, Cornwall, TR15 2JH 01209 219333

Learning disability homes in North Cornwall

2 places. Croft Mitchell, Troon, Camborne, Cornwall, TR14 9JH 01209 831662

Armadale 8 places.

Highdowns Residential Home

9 places. Highdowns, Blackrock, Camborne, Cornwall, TR14 9PD 01209 832261

Bowden Derra Park

Largiemore 3 places.

Chy Keres

Pendarves (3)

3 places. 3 Pendarves Road, Camborne, Cornwall, TR14 7QB 01209 610827

Cromarty House

Ridgewood

Flexbury Park Road (26)

42 Tehidy Road, Camborne, Cornwall, TR14 8LL 01209 716369

Residential Home for: Learning Disability, 12 places. 54 Mount Pleasant Road, Camborne, Cornwall, TR14 7RJ 01209 710799

Robben Cottage

Residential Home for: Learning Disability, 2 places. 9 Greenfield Terrace, Portreath, Redruth, Cornwall, TR16 4LY 01209 843901

VOICE UK

Promoting Justice for Vulnerable Victims of Crime Voice UK is a national charity supporting people with learning disabilities and other vulnerable people who have experienced crime or abuse. Support is also offered for their families, carers and professional workers. VOICE UK operate a telephone helpline staffed between 9am and 5pm, Monday to Friday. The number is 0845 122 8695. The helpline provides help and information about how to do things, like making a complaint, and what to do if you need help if you are a victim or witness to a crime. For information: visit www.voice.org.uk or call 01332 345 346 Strip2 15/5/07 11:59 Page 1 VOICE UK helpline 0845 122 8695

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Bude

Launceston

Padstow Bodmin

Trevanion Road, Wadebridge, Cornwall, PL27 7NX 01208 815 665 46 place. Polyphant, Launceston, Cornwall, PL15 7PU 01566 86230 6 places. Tregadillett, Launceston, Cornwall, PL15 7EU 01179 273746 6 places. 11 Priory Road, Bodmin, Cornwall, PL31 2AF 01208 78607 1 Place. 26 Flexbury Park Road, Bude, Cornwall, EX23 8HY 01288 356165

New Witheven

8 places. Jacobstow, Bude, Cornwall, EX23 OBX 01566 781285

Penlea 8 places.

13 Dunheved Road, Launceston, Cornwall, PL15 9JE 01566 775943

Roslyn House

8 places. 68 Molesworth Street, Wadebridge, Cornwall, PL27 7DS 01208 815489

St Bridgets

5 places. St Bridgets, 64 St Nicholas Street, Bodmin, Cornwall, PL31 1AG 01208 78170

St Teath Site

10 places. Trehannick Road, St Teath, Bodmin, Cornwall, PL30 3LQ 01208 851462

The Garden House

12 places. Bowden Derra Park, Polyphant, Launceston, Cornwall, PL15 7PU 01566 86230

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Trevanion House

12 places. Trevanion Road, Wadebridge, Cornwall, PL27 7PA 01208 814903

Melbourne House

Trevanion House Holidays Ltd

Perhaver Park (2)

12 places. Chapel Road, Foxhole, St Austell, Cornwall, PL26 7UG 01726 823853

14 places. Trevanion House, Trevanion Road, Wadebridge, Cornwall, PL27 7PA 01208 815375

Learning disability homes in Penwith

St Ives Hayle Penzance

Avalon 3 places.

Brea Farm, St Buryan, Penzance, Cornwall, TR19 6JB 01736 871876

Chy An Towans

13 places. 11 Upton Towans, Hayle, Cornwall, TR27 5BJ 01736 754152

1 place. 2 Perhaver Park, Gorran Haven, St Austell, Cornwall, PL26 6NZ 01726 842835

Pentire Crescent (15)

3 places. Pentire Crescent (15), East Pentire, Newquay, TR7 1PU 01326 371000

Penrose Farm

6 place. Bodmin Road, Goonhavern, Truro, Cornwall, TR4 9QF 01326 371000

Sunnydene 8 places.

5 Mill Hill, Lostwithiel, Cornwall, PL22 0HB 01208 872602

Tanglewood 3 places.

Coastguard Crescent (1)

2 places. 1 Coastguard Crescent, Britons Hill, Penzance, Cornwall, TR18 3AQ 01736 365736

Lyndhurst 5 places.

Hea Road, Heamoor, Penzance, Cornwall, TR18 3HB 01736 331008

Misty Falls

2 places 22 Pendarves Road, Penzance, Cornwall, TR18 2AJ 01736 360042

Coombe Road, Lanjeth, High Street, St Austell, Cornwall, PL26 7TL 01726 71088

Tramways Corner

8 places 39 Trebarwith Crescent, Newquay, Cornwall, TR7 1DX 01637 872049

Trelowen 7 places.

1 Blowinghouse Lane, St Austell, Cornwall, PL25 5AT 01726 65366

Trevean

5 places. 8 Bridge Road, St Austell, Cornwall, PL25 5HE 01726 67056

Richmond House

5 places. 31 Richmond Street, Heamoor, Penzance, Cornwall, TR18 3ET 01736 331005

Station Villa

13 places. Station Villa, 18 Station Hill, Hayle, Cornwall, TR27 4NG 01736 755251

Trevaylor Manor

9 places. Trevaylor Manor, Newmill Road, Nr Gulval, Penzance, Cornwall, TR20 8UR 01543 414222

Trevean Gardens

11 places. 22 Trevean Gardens, Alverton Terrace, Penzance, Cornwall, TR18 4JD 01736 361369

Learning disability homes in Restormel Bodmin Road (76)

4 places. St Austell, Cornwall, PL25 5AG 01726 74629 Strip2 15/5/07 1 Home Copper Beeches11:59 LodgePage Care

Newquay St Austell

Cornwall Advocacy is a registered charity that provides free independent help and support to people with a Learning Disability throughout Cornwall. Cornwall Advocacy can help you: • To make choices about important things to you • Help people to listen to what you think • Help you speak for yourself • Help you find the information you need Cornwall Advocacy will find you an advocate who: • You will get to know • Will help you find out what is bothering you • Will keep things private • Will help you speak up in meetings www.cornwalladvocacy.org.uk or call 01872 242478 email enquiries@cornwalladvocacy.org.uk.

12 places. 52 Truro Road, St Austell, Cornwall, PL25 5JJ 01726 74024 M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33

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Leisure & Recreation

R

ecreational activities are available throughout Cornwall, they are there to be enjoyed by everybody regardless of impairment or age. It is advisable to call the attraction or leisure facility prior to your trip to check the availability of services that may affect you.

Cornwall Tapes for Housebound

Riding for the Disabled Group Locations in Cornwall

Cornwall Tapes send regular cassette tapes by post, aiming to bring friendship and interest to housebound people. ‘Chatters’ record two 30min tapes per month to send to a specific listener, taking into account personal interests. The sound of a friendly voice is only a cassette away. For more information visit www.cornwalltapes.org.uk or call 01326 378543 or 01726 813554

Chiverton Group

TR4 8JQ 0845 2414330

Duchy College

PL17 8PB 0845 2414366

Jersey Group 0845 2415376

Free Cinema for Carers

Mid Cornwall Group TR2 5PH 0845 241 6338

Carers who look after a disabled person may be entitled to go to the cinema for free. The Cinema Exhibitors’ Association card (CEA) is a national scheme, however not all cinemas subscribe. To qualify for the card the person must be getting DLA and AA or

North Cornwall Group PL39 9TX 0845 2416377

South West Cornwall Group TR27 6LN 0845 4506820

Courtroom Experience

Tintagel Castle

01208 76616

01840 779084

Crealy Great Adventure Park

Bude

0870 116 3333

Newquay Zoo 01637 873342

21 20

Pencarrow

Bodmin & Wenford Railway 0845 125 9 678

01208 841369

Dairyland Farm World

Jamaica Inn

01872 510246

Lappa Valley Steam Railway 01872 510317

01566 86250

Dobwalls Family Adventure Park

Blue Reef

01637 878134

Eden Project

01579 320325

01726 811911

Trerice

Launceston

01637 875404

19

16

Cotehele

01579 351346

The Cornish Cyder Farm

2

01872 573356

8 9 10

01736 753365

Geevor Tin Mine 01736 788662

Trengwainton

St Ives

Hayle

St Austell 11

14

Falmouth

1

Penzance

01726 842457

Trelissick

7

01872 862090

01872 262466

Royal Cornwall Museum 01872 272205

National Maritime Museum

Helston

Flambards

01326 573 404

The Minack Theatre 11:59 Strip2 15/5/07

St Michaels Mount

01736 710507 Page 1

Porthcurno Telegraph Museum 01736 810966

3 01752 822236 4 5

Charlestown Shipwreck & Heritage Centre 01726 69897 World of Model Railways

Truro

4

0870 458 0044

Mount Edgcumbe

The Hall for Cornwall - advert on page 36

5

Lands End

34

13

3

01736 363148

01736 810181

18

Camborne

2

01208 265950

Saltash

01326 574274 1 6

Lanhydrock

17

Newquay

Trevarno

01736 796226

Liskeard

Bodmin12

Paradise Park Wildlife Sanctuary

Tate St Ives

Wadebridge

15

020 8312 6565

Trebah

01326 250448

Pendennis Castle 01326 316594

Poldark Mine 01970 890 620

National Seal Sanctuary 01326 221361

Goonhilly

Glendurgan 01872 862090

0800 679 593

M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N

0800 99 88 33


Registered blind, or the holder of a disabled persons rail card. Application forms are available from participating cinemas or can be downloaded from www.ceacard.co.uk, or by ringing 0845 1231295. There is an initial charge of £5 for processing the claim.

people carry on gardening when old age or disability sets it. The website is a culmination of over 20 years of information and tips. There is also an opportunity to exchange gardening ideas in the forum. For more information visit www.carryongardening.co.uk

The Green Gym

PHAB Clubs

Green Gyms throughout England are run by BTCV, they are designed to helps people of all ages to be physically active. Regular programmes of outdoor sessions of Green Gym activities are provided for you to work at your own pace. Membership of the Green Gym is free. Activities may include creating wildlife areas and community gardens, restoring footpaths, beach and dune management, managing woodland. For more information visit www.btcv.org.uk, or call BTCV local office on 01209 891360

Carry on Gardening

Thrive is a national charity, founded in 1978, that makes use of gardening to change the lives of disabled people. www.carryongardening.co.uk was initiated by Thrive to help

PHAB (Physically Handicapped and Able Bodied) clubs are designed to integrate able bodied and disabled people in a social setting. Cards, games and quizzes are common activities, and sometimes groups go out for meals and drinks. Nationally there is an annual ‘Heartbeat Hike’ in Hyde Park, and various conferences. Siblings often belong to the same club and families are able to enjoy events and activities together. PHAB clubs in the south west Barbara Wells on 01249 461963

Access Cornwall

Access Cornwall is a website that allows users look up how accessible attractions are, and rate them themselves to share experiences. www.accesscornwall.co.uk

Attractions, Leisure Centres and Cinemas Leisure Centres in Cornwall 1

Penzance Leisure Centre 01736 874744 Swimming Pool, Sports Hall

2

St Ives Leisure Centre 01736 797006 Swimming pool, gym

3

Carn Brea Leisure Centre 01209 714766 Swimming Pool

4

Helston Sports Centre 01326 563320 Swimming, Gym, Aerobics

5

Stithians Watersports Centre 01209 614076 Swimming, Surfing, Kayaking, Tennis, Dance

6

Truro Leisure Centre 01872 261628 Swimming, Gym, Sports Hall

7

Ships & Castles 01326 212129 Fun Pool

8

Water World 01637 853828 Swimming, Fun Pool, Gym, Aerobics

9

Newquay Sports Centre 01637 875533 Gym, Sports Hall, Pitches

10

Heron Tennis Centre 01637 877555 Tennis Courts

11

Polkyth Leisure Centre 01726 223344 Swimming Pool, Squash, Sports Hall, Tennis

12

Dragon Leisure 01208 75715 Centre Swimming Pool, Tennis, Squash, Health Suite, Gym

14

Fawey Community Leisure Centre01726 833931 Outdoor Swimming, Sports Hall, Squash, Sun Beds, Gym

15

Wadebridge Leisure Centre 01208 814980 Swimming pool, Sports Hall, Squash, Gym

16

Camelford Leisure Centre 01840 213188 Swimming, Sports Hall, Gym, Tennis

17

Lux Park Leisure Centre 01579 342544 Pitch, Gym, Sports Hall, Squash, Tennis,Swimming

18

Saltash Leisure Centre 01752 840940 Swimming, Gym

19

Phoenix Leisure Centre 01566 772551 Swimming, Squash, Gym, Pitch

20

Budehaven Leisure Centre 01288 353714 Sports Halls, Squash, Outdoor Pitch, Tennis

21

Splash Leisure Pool 01288 356191 Swimming, Sauna

Cinemas Participating in CEA (see Free Cinema for Carers) 1

WTW Cinemas, Truro 01872 272894

2

WTW Cinemas, Wadebridge 01208 812791

3

UCI/Odeon Plymouth 0871 22 44 007

4 VUE Plymouth 8710 240 240 15/5/07 11:59 Page 1 Par Sports and Recreation Ground 01726 223691 5 Plymouth Arts Centre 01752 206 114 Athletics, Track M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N 0800 99 88 33

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GET OUT AND HAVE FUN... LET US TAKE YOUR TRAVEL WORRIES AWAY Don’t miss out on all the wonderful shows coming to Hall for Cornwall from dance and drama to comedy and music - there’s something for everyone.

★ Economical

Hall for Cornwall has now teamed up with community scheme, Minibuses for All, to offer you and your group a reasonable and carefree way to visit your local theatre.

★ Environmentally friendly

★ Easy to book ★ Safe, door to door transport ★ No driving or parking stress Become a group co-ordinator in your area and make new friends. Free driver training available.

For more information, please call Minibuses for All on 01872 266388 For more information on upcoming shows or to be added to our FREE mailing list call the Box office on 01872 262466 or visit www.hallforcornwall.co.uk

HALL F O R C O R N WA L L Back Quay, Truro, TR1 2LL

★★★★ ...bringing theatre to life!

Hall for Cornwall & Minibuses for All – helping you to enjoy the arts in your community T H E H A L L F O R C O R N W A L L T R U S T I S A C H A R I T Y P R O M O T I N G T H E A R T S A N D E D U C AT I O N

Gateway Clubs (MENCAP) Gateway clubs are part of the work of MENCAP, the offer social and leisure opportunities for over 14’s with Learning and/or physical disabilities. There are a number of clubs that operate in various places throughout the county.

Bodmin

Penwith

Bude

Saltash

Liskeard

St Austell

Newquay

Truro

Penryn and Falmouth

Wadebridge

Thursday evenings 6.45pm - 9.30pm Bodmin Community College 01208 77334 Fortnightly on Tuesdays 7.30pm - 9.00pm The Youth Centre 01288 356313

Wednesdays 7.00pm - 9.00pm Treyew County Primary School 01872 552650

Fridays 7.30pm - 9.30pm Newquay Youth Centre 01637 876405 Fortnightly on Fridays 7.00pm - 9.00pm Mencap Centre 01326 377224

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Fortnightly on Mondays 8.00pm - 9.30pm Wesley Church Hall 01752 840979 Thursdays 7.00pm - 9.00pm Fourways Youth Club 01726 852275

Mondays 7.30pm - 9.30pm The Echo Centre 01579 34054

Strip2

Fridays 7.30pm - 9.30pm John Daniel Centre 01736 365699

Fortnightly on Wednesdays 7.00pm - 9.30pm Wadebridge & District Gateway Club 01208 813637

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Day Care

D

ay care has traditionally been provided in specialist day centres in the local community, on a long or short term basis. These centres provide services and activities to meet different people’s needs, often including meals and recreational activities.

Day Care Centres

For people who might otherwise never get out, a day care centre provides a safe and secure environment as an alternative. It is a place where people may socialise, take part in some activities (either individually or as part of a group), have a wholesome meal and relax. It is also a place where basic personal tasks which have become difficult for an individual to undertake alone (or even with the help of a carer) may be tackled. Resources and the location of the day care centre will affect the kind of activities which are offered and whether special needs are catered for.

Day Care at Home

Day care at home can provide social activity for older people who do not want, or are not able, to go to a day care centre. Day care at home is where two or three older people, usually located in the same area, receive day care at one another’s houses.

Long/Short Term Day Care

A day care service should always be under review. The needs of individuals and the group change. There are different patterns of attendance: some people come daily, some only once or twice a week. Other users may come for short rehabilitative programmes lasting for a few weeks or months. The day and the week should be organised to respond to each kind of need. Long-term day care is probably most usual. If someone is socially isolated or becomes physically or mentally frail, they may be assessed as suitable and eligible for day care. It will continue to be available as the person becomes older until, for whatever reason, the need is no longer there. Some types of day care are specialist and short-term; these often have a rehabilitative objective. For example, day care may be provided for people recovering from strokes, with activities designed to promote independence, as much mobility possible, 11:59 and developing Strip2 as 15/5/07 Page 1 self-confidence.

Assessment & Admissions

Each day care service should be sure that an individual meets the admission criteria. It is important for both the day care service and individuals that services are appropriate for users and vice versa. A mentally confused person, for example, might be better off in a specialist day centre, rather than a generic one. Age Concern Resource Pack- “Day Care For Older People” 1999

Day Care & Respite Centres in Caradon

Liskeard saltash

Caradon Day Centre

Day care services for people with mental health problems. Coach House, Lodge HI, Liskeard, Cornwall, PL14 4EJ 01579 347651

Carol Spinks Homecare

Offices Room 6, 12-14 Fore Street, Saltash, Cornwall, PL12 6JL 01752 844832

Chyvarhas

Day centre for older people. 22 Saltash Road, Callington, Cornwall, PL17 7EF 01579 383104

Echo Centre

Adult centre for people with physicial disabilities. Barras Place, Liskeard, Cornwall, PL14 6AY 01579 347 836

Eldon House

Downgate, Upton Cross, Liskeard, Cornwall, PL11 5AJ 01579 362686

Four Seasons

Port Rouge, Vicarage Road, Torpoint, Cornwall, PL11 2EP 01752 811469

Morley Tamblyn Lodge

Training centre for adults with learning disabilities. Liskeard 01579 345 858

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Moorecare

Caradon Enterprise Centre, 1 Holman Road, Liskeard, Cornwall, PL12 3UT 01579 324114

Rowan House

Day centre for older people. Cyril Road, Truro, Cornwall, TR1 3TB 01872 274097

Redannick

Day centre on mon-fri 4 Lower Port View, Saltash, Cornwall, PL12 4BY 01752 843843

Day centre for older people. Redannick Lane, Truro, Cornwall, TR1 2JP 01872 276889

Trelowenak

Tamara Residential Home

Kimberley Park Road, Falmouth, Cornwall, TR11 4SN 01326 375949

Day care centre for elderly. 7 Thanckles Close, Torpoint, Cornwall, PL11 2RSA 01752 813677

Tremorvah Industries

Emloying people with a disability in a supported environment. Threemilestone 01872 324 340

Torcare Ltd

Vicarage Road, Torpoint, Cornwall, PL11 2BW 01752 813677

Trevern

Torpoint Nursing Home

Day centre for older people. 72 Melville Road, Falmouth, Cornwall, TR11 4DD 01326 312833

Vicarage Road, Torpoint, PL11 2BW 01752 816323

Day Care & Respite Centres in Carrick

Mountford

Perranporth Truro

Wando Lady

Charter Wando Lady for a day, a weekend, a week, or even longer. Luxury Yacht perfect for celebrations or holidays for up to 12 people. 01326 319319 www.wandolady.com

Falmouth

Age Concern Dayclub

Day care facilities, rehabilitation, food, entertainment. Killigrew Street, Falmouth, Cornwall, TR11 3PX 01326 316880

Age Concern Dayclub Truro 01872 279279

Anchor Day Centre

Mental health resource centre. 106, Killigrew St, Falmouth, Cornwall, TR11 3PT 01326 315822

Day Care & Respite Centres in Kerrier

Camborne

Redruth Helston

Anthea Hedge Domiciliary Care Management 28 Chapel Street, Camborne, Cornwall, TR14 8EL 07734701200

Atlantis Care Home

Blackwood

Polperro Road, Polperro, Cornwall, PL13 2JE 01503 272243

Day centre for older people. Roskear, Camborne, Cornwall, TR14 8BA 01209 713498

Carrick Day Treatment and Therapy Centre

Boundervean Day Centre

Day care services for people with mental health problems. Stepping Stones, 5 Ferris Town, Truro, Cornwall, TR1 3JG 01872 241783

Day centre for people with mental health problems. 6 Pendarves Road, Camborne, Cornwall, TR14 7QE 01209 613006

Eshcol House

Carleen Community Church Care Centre

12 Clifton Terrace, Portscatho, Truro, Cornwall, TR2 5HR 01872 580291

Gables Day Care Activity Centre

Learning disabilities Newquay Road, Goonhavern, Truro, Cornwall, TR7 9QD 01872 571030

Lowena Hostel

Respite care for adults with learning disabilities. Lowena, Mitchell Hill, Truro, Cornwall, TR1 1JX Strip2 11:59 Page 1 01872 27015/5/07 013

38

Day centre for those seeking companionship and break from isolation. Wheal Vor, Carleen, Helston, TR13 9NP 01736 763604

Drym Valley centre

Day services for peope with learning disability or mental health problems. Activity Holiday Centre, including livestock care and welfare, conservation and land management, horticulture, pottery and crafts, social skills training. Set in beautiful 25 acre grassland. Higher Drym Farm, Praze, Camborne, TR14 0NU 01736 850707

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Duchy College - West Cornwall Centre

Armadale Day Resource Centre (RETHINK)

Harbour House

Athelstan

Courses for all ages and abilities. West Cornwall Centre, Rosewarne, Camborne, TR14 0AB 01209 722100 Penberthy Road, Portreath, Redruth, Cornwall, TR16 4LW 01209 843276

Kehelland Horticultural Centre

Day centre for people with mental health problems. Trehayle, Elmsleigh Road, Wadebridge, Cornwall, PL27 7HA 01208 815676 Day centre for older people. Priory Road, Bodmin, Cornwall, PL31 2AE 01208 72713

Day centre for adults with learning and / or physical disabilities. Kehelland, Camborne, Cornwall, TR14 0DD 01209 718 975

Launceston Day Centre for Adults with a Learning Disability

Murdoch and Trevithick

Miller

15 Newport Industrial Estate, Launceston, Cornwall, PL15 8EX 01566 776422

Training centre for adults with learning disabilities. Redruth 01209 718 975

Day centre for older people. Dunheved Road, Launceston, Cornwall, PL15 9JG 01566 773049

Polsloe House

Pendrea Homecare

22 Park Road, Redruth, Cornwall, TR13 0LW 01209 215337

26 Bramley Park, Bodmin, Cornwall, PL31 2BN 01208 74338

PRN Domiciliary Care Agency

3 Omega Offices, 14 Coinagehall Street, Helston, Cornwall, TR13 8EB 01326 574606

Proper Care (Cornwall) Ltd

Office no.3, The Old Fire Station, Trengrouse Way, Helston, Cornwall, TR13 8AG

St Martin’s

Day centre for older people. St Martins Crescent, Camborne, Cornwall, TR14 7HJ 01209 713512

St. Breock

Day centre for older people. Whiterock, Wadebridge, Cornwall, PL27 7NN 01208 812246 Day centre for older people. Bramble Hill, Bude, Cornwall, EX23 8DG 01288 352754

Day centre for older people. Drump Road, Redruth, Cornwall, TR15 1LU 01209 215250

Trelil Court Day Resource Centre

Ex-psychiatric patients and those in community who need support. Market Square, Bodmin, PL31 2JW 01208 76899

Tremethick House

Meadowside, Redruth, Cornwall, TR15 3AL 01209 215713

Wadebridge Concern for the Aged

Social meeting place for retired people 55+. Southern Way, Wadebridge, Cornwall, PL27 7BX 01208 812392

Trengrouse

Day centre for older people. Trengrouse Way, Helston, Cornwall, TR13 8BA 01326 573382

Westgate Centre

Day care services for people with learning disability. 28a Westgate Street, Launceston, Cornwall, PL15 7AE 01566 777344

Bude

Launceston

Padstow Bodmin

Age Concern - Bodmin

pop-in centre, Shire House Suite, Bodmin, Cornwall 01726 822646

Age Concern - Tregadillet

Day Centre for adults with learning disabilities. Bodmin 01208 13623

St Hilary

The Green

Day Care & Respite Centres North Cornwall

Priory Centre

A centre for the use of the over 60’s. Strip2 15/5/07 11:59 Page 1 Kestle Bungalow, Tregadillet, Launceston, Cornwall, PL15 7EV 01566 880066

Day Care & Respite Centres in Penwith

St Ives Hayle Penzance

Age Concern - St. Ives

Care of elderly and their carers Enterprise Centre, Westcotts Quay, St. Ives, Cornwall, TR26 2DY 01736 798182

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Age Concern - St. Just and Pendeen

Age Concern Dayclub

Meals, senior social club, bingo. Fore Street, St. Just, Penzance, Cornwall, TR19 7LJ 01736 788265

Bathing, chiropody, aromatherapy, outings, games and hairdressing. Crantock Street, Newquay, Cornwall, TR7 1JR 01637 876150

Bellair Day Centre

Day care centre for adults with learning disabilities. Bellair Health Office, Alverton Road, Penzance, Cornwall, TR18 4TA 01736 72583

Courtlands

Rosudgeon, Penzance, Cornwall, TR20 9PN 01736 710476

Age Concern Dayclub St Austell 01872 266388

Averlea

Fore Street, Polgooth, St Austell, Cornwall, PL26 7BP 01726 66892

Blantyre Centre

Frank Johns Centre

Day centre primaritly for older people with dementia and other specific needs. 56-58 Queensway, Bodriggy, Hayle, Cornwall 01736 754 545

Headlands

Day centre for older people. Headland Road, Carbis Bay, St Ives, Cornwall, TR26 2NT 01736 795769

John Daniel Centre

Day centre for adults with learning disabilities. Penzance 01736 368 531

Day centre for adults with learning disabilities. St Austell 01726 7258

Chy Koes

Respite stays for adults with a physical disability. Woodland Road, St Austell, Cornwall 01726 760 45

Fountain House Mental Health Day Resource Centre Day care centre for people with mental health problems. 1 Eastbourne Road, St Austell, Cornwall, PL25 4SZ 0172676299

Old Roselyon Manor

Middleway, St. Blazey, Par, Corwall, PL25 2DW 01726 814189

Old Manor House

Penberthy

6 Regent Terrace, Penzance, Cornwall, TR18 4DW 01736 363742

Day centre for older people. 111 Mount Wise, Newquay, Cornwall, TR7 2BT 01637 873845

Pathfields

Day centre for adults with learning disabilities. Bude 01288 356 235

Roswyth Mental Health Centre

Pengarth Day Centre

Day care available to all persons over the age of 57. Morrab Gardens, Penzance, TR18 4DA 01736 350337

St Mary’s Haven Day Care Centre

group activities and social support for people with mental health problems. 4 Cheltenham Place, Newquay, TR7 1BA 01637 873122

St Margarets Nursing Home

Mylord Road, Fraddon, Cornwall, TR9 6LX 01726 861487

Day care centre mon-fri St Mary’s Haven, St Mary’s Street, Penzance, Cornwall, TR18 2DH 01736 331982

Tregarne Hostel

Trewartha

Day centre for older people. 4 Carlyon Road, St Austell, Cornwall, PL25 4LD 01726 75066

Day centre for older people. Trewartha Estate, Carbis Bay, St Ives, Cornwall, TR26 2TQ 01736 797183

Day Care & Respite Centres in Restormel

Age Concern Dayclub Fowey 01872 266388 Strip2

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Newquay St Austell

Residential short breaks for adults with a learning disability. North Street, St Austell, Cornwall 01726 724 29

Trevarna

Wentworth

59 South Street, St Austell, Cornwall, PL25 5BN 01726 72941

Woodland

Day centre for older people. Woodland Road, St Austell, Cornwall, PL25 4RA 01726 7290

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Nursing Agencies

N

ursing Agencies in Cornwall are listed alphabetically in this section. For more information about services in your area or about a particular agency please contact them directly.

Nursing Agencies

Nurses agencies send nurses to visit service users at home when they need specialist or medical care, usually after leaving hospital. The frequency of the visits can vary from several times a day to once a week. About 95% of the nurses supplied by nurses agencies are provided to people in hospital or a care home. However, some nurses are provided to people in their own home. CSCI website www.csci.org.uk 05/07

National Minimum Standards (NMS)

The National Minimum Standards are a set of guidelines to help providers, inspectors and service users understand the expected minimum level of service.

Nursing Agencies in Cornwall Nursefinders - Advert on this Page

72 Lemon Street, Truro, Cornwall, TR1 2PN 01872 274120

Rightnurse Care Services - Advert pn this Page 29A Lemon Street, Truro, Cornwall, TR1 2LS 01872 274120

Scope Inc Nurses Agency

Unit 2, Bridge Court, Kingsmill Road, Saltash, PL12 6LE 01752 840059

Trewcare Nursing and Home Care Services

Trewcare House, Tregoniggie Industrial Estate, Bickland Water Falmouth, Cornwall, 4SN Strip2Road, 15/5/07 11:59 Page TR11 1 01326 375949

These guidelines are not enforceable by law, but providers should abide to them. They also give service users the ability to judge care providers to ensure the correct service is employed. There are National Minimum Standards for care homes, adult placement schemes and nursing agencies. For nursing agencies this means: • The certificate of registration should be prominently displayed at the premises. • A statement of Purpose should be available on request from an inspector or service user. • A Service User Guide provides comprehensive and upto-date information about the agency and the services it provides. This information should include qualifications of staff, charges and payment methods, arrangements for cancellations, the complaints procedure and more. • The manager has obtained nationally recognised qualifications, or is a registered nurse. • All relevant checks have been completed on staff, including Health, Criminal Record and the Protection Of Vulnerable Adults list. These records should be kept. • There is a written and formal induction process for new nurses. The agency will examine certificates for advanced knowledge or skills and that nurses are trained to work in the field they are assigned. • All Information relating to service users is kept strictly confidential. The NMS publication can be ordered from the Department of Health by calling 0870 155 54 55

Nursefinders For all your care staffing needs 72 Lemon Street, Truro, Cornwall, TR1 2PN

Top quality provider of Nurses, Healthcare Assistants and Support Workers throughout Cornwall Local company, Professional Service and Flexible, Competitive Costs Call today on 01872 270999 24 hours email: enquires@nursefindersltd.co.uk web: www.nursefindersltd.co.uk Licensed by The Commission for Social Care Inspection

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Recruitment & Employment Confederation

0800 99 88 33

41


Sheltered Housing & Extra Care

S

heltered Housing (otherwise known as Retirement Housing) schemes in Cornwall are listed in this section, and Extra Care is stated in the listings, if available. It is likely that there will be a waiting list for rents and purchasing, so it is advisable to contact you preferred scheme early.

Sheltered Housing Sheltered housing is often called retirement housing or warden-assisted housing. There are many different types of sheltered or retirement housing schemes, both to rent and to buy. Schemes usually consist of between 15 and 40 dwellings which may be bedsitting rooms, self contained flats, bungalows or luxury apartments. Usually they are designed with older people in mind and to mobility standards, for wheelchair access for example. Some schemes are simply housing designed to meet the needs of older people and linked to a community alarm. But the majority of schemes have a Scheme Manager (or ‘Warden’) as well as a community alarm service. There are often communal facilities such as a lounge, laundry, guest flat and garden. Meals are not normally provided but a very few schemes include a restaurant, and quite a number arrange one hot meal a day. There is usually a minimum age, often 60 or 55, but occasionally 50. Sheltered or retirement housing appeals to people who like living independently but want the reassurance of knowing that assistance is on hand if there is an emergency, or who expect to be away from home for long periods and need to know their home is safe. The duties of the Scheme Manager can vary considerably between schemes. Some schemes have a resident Manager and a 24 hour service, others have visiting or part time Managers. Scheme Manager (Warden) Over the last few years there have been many changes to the Scheme Manager’s duties. Most Scheme Managers are now expected to: • Manage the scheme • Summon help in an emergency. • Build up a relationship with older people living in their schemes; giving residents information on availability and access to services and encouraging them to ask for additional support from statutory and voluntary Strip2 15/5/07 11:59 Page 1 organisations when appropriate.

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Community alarms Offer reassurance that help is at hand if needed: • By pressing a button on a pendant or pulling a cord, a message is relayed to a monitoring centre, staffed 24 hours a day • If help is needed the centre will alert relatives or friends, or contact your doctor or the emergency services. • Other facilities

• Schemes will usually offer all or some of the following: • Residents’ lounge. • Guest room(s) or flat: extra accommodation for residents’ • •

visitors. Laundry room. Restaurant.

Extra Care

Extra Care Housing is housing designed with the needs of frailer older people in mind and with varying levels of care/support available on site. People who live in Extra Care Housing have their own self contained homes, their own front doors and a legal right to occupy the property. It is therefore very different from a care home where residents only have a licence to occupy a room. Extra Care Housing is also known as very sheltered housing, part two and a half, close care, assisted living and retirement villages. It is a popular choice among older people because it can sometimes provide an alternative to a care home. Extra Care Housing can help older people remain independent for as long as possible by providing additional care and support. It can also be used as intermediate accommodation to help older people build up their daily living skills and confidence after a stay in hospital and before returning to their own homes. Extra Care Housing can be rented, owned, part owned/ part rented or multi-tenure. The majority of properties are rented and are in schemes managed by Registered Social Landlords (RSLs) or local authorities. The information in this section is taken from the EAC’s publication

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the ‘Cornwall Report’, this contains a broad spectrum of information and advice regarding Sheltered Housing and Extra Care.

The Abbeyfield Society

Renting Most Housing for rent is provided by local councils or nonprofit making housing associations (often called Registered Social Landlords or RSL’s). Local councils and RSL’s generally aim to offer their housing to people in the greatest housing need, at rents which are affordable - perhaps with the help of housing benefits. The Criteria that applicants are generally expected to show include: • some degree of housing need because of the physical condition of their present home; or • medical and/or social reasons for wanting to move, e.g. poor health, disabilities, loneliness, fear or isolation from friends & family; and • that they are not easily able, for whatever reason, to buy rather than rent; and • that (if they are not local already) they have good reason for wanting to move to the area they apply for. In most parts of the country councils and RSL’s recieve applications from more people than they can assist. The cost of renting will be made up of a rent plus service a charge to cover the services provided. Service Charges in the majority of ordinary sheltered or retirement schemes the charge is in the range of £20 to £40 a week. People who wanting to rent sheltered housing and who have a low income should contact local authority to check their eligibility for housing benefit.

Buying

EAC ‘Cornwall Guide to Sheltered Housing’ March 2007 For More Information on Sheltered Housing and Extra Care the Elderly Accommodation Council (EAC) provides independent and comprehensive advice. This can be accessed via the website www.housingcare.org or by calling 020 78201343. 15/5/07

Sheltered Housing in Caradon, Carrick, Kerrier, North Cornwall, Restormel Abbeyfield House, 53 Victoria Street, St Albans, Herts, AL1 3UW 01727 857536

Guiness Trust

Sheltered Housing in Caradon 3rd Floor, Balliol House, Southernhay Gardens, Exeter, Devon, EX1 1NP 01392 456600

Caradon District Council

Luxstowe House, Liskeard, Cornwall, PL14 3DZ 01579 341000

Carrick District Council

Carrick House, Pydar Street, Truro, Cornwall, TR1 1EB 01872 224 521

Devon & Cornwall Housing Association

Sheltered Housing in Carrick, Kerrier, Penwith, Restormel 5 Heathlands Business Park, Heathlands Road, Liskeard, Cornwall, PL14 4DH 01579 347 785

Hanover Housing Association

Sheltered Housing in Carrick, Kerrier, North Cornwall Gateway House, Cornbrash Park, Bumpers Way, Chippenham, Wiltshire, SN14 6RA 01249 707000

Anchor Trust

Sheltered Housing in Kerrier, Penwith Milestone Place, 100 Bolton Road, Bradford, BD1 4DH 08457 75 85 95

Coastline Housing

Prices and types of property vary enormously. A small second-hand flat may be found for under £70,000 in parts of the country. Brand new properties cost more. Luxurious homes on sites with every amenity - swimming pools, golf courses and restaurants - can cost well into six figures. Service charges are likely to apply as will ground rent which could vary from £50 per year to £300. Optional home care and meal services will normally be charged for separately if they are privately provided.

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Companies Offering Sheltered Housing for Rent in Cornwall

11:59

Sheltered Housing in Kerrier 11 Basset Road, Camborne, Cornwall, TR14 8SE 01209 722422

North Cornwall District Council

Housing & Environmental Service Dept, Trevanion Road, Wadebridge, Cornwall, PL27 7NU 01208 815073

Penwith Housing Association

67 Morrab Road, Penzance, Cornwall, TR18 3QT 01736 331799

Ocean Housing

Sheltered Housing in Restormel Dowrglann, Stennack Road, Holmbush, St Austell, Cornwall, PL25 3SW 01726 874 450

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Childcare

C

hildren’s Centres in Cornwall are listed in this section, together with information about Family Services. Further information and listings for can be obtained by contacting Services for Children, Young People and Families on 01872 322000. www.rightcareindex.com has a list of nurseries.

Family Services

Family services are working to provide fully integrated service and support for families within their communities. It has been formed by the bringing together of Early Years from Education, the Family and Resource Centre’s from Adult Social Care Services and a range of central government initiatives such as Sure Start Children’s Centres. Family Services work with a range of partners including schools, health services, social care, childcare providers and training and voluntary organisations focused on helping young people up to the age of 13 and their families. If you require any further information on the Service please visit www.cornwall.gov.uk/familyservices.

Extended Services

Extended Services offer a mixture of activities and services beyond the core school day for children, young people, parents and the wider community. Networks of schools within nine geographical areas in Cornwall are working in partnership to deliver the core offer of services. Activities might include: • Wraparound childcare 8am – 6pm • A range of study support such as clubs, special interest activities and visits • Parenting support including information and family learning activities • Easy access to specialist support services • Wider community access to ICT, sports and leisure facilities.

Nursery Education

Under the Government’s early years programme all three and four year olds are entitled to free part time education from the term following their third birthday. A part time place is up to five 2 ½ hour sessions per week for 38 weeks per year. Free places for three and four year olds are only available in settings registered with Family Services.

Family Support Scheme

The Family Support Care Scheme aims to provide a respite 15/5/07 11:59 Page 1 care service for children and young people up to the age of Strip2

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19 who have a disability, by linking them with a registered carer.

Family Information Service

The family Information Service is the only source for all registered childcare in Cornwall. It can also provide information to families with children from 0 – 19 years and signpost to relevant contacts and services. It can provide details on childcare, leisure activities for children and families and family support and information services. You can contact the Family Information Service on 0800 5878191.

Children’s Centres Accross Cornwall Integrated childcare and early learning for children age 0-5. Family support and advice.

Penzance Children’s Centre

The Lescudjack Centre, Penmere Close, Penzance, TR18 3PE 01736 334850

Hayle Children’s Centre

Bodriggy Street, Hayle, TR27 4ND 01736 759058

Marazion, St Erth, St Hilary Children’s Centre c/o Hayle Children’s Centre (above)

St Ives Children’s Centre

Trenwith Burrows, St Ives, TR26 1DJ 01736 798509

Pendeen and St Just Children’s Centre c/o St Ives Children’s Centre (above)

St Austell Family and Children’s Centre Woodland Road, St Austell, PL25 4RA 01726 74969

Newquay Children’s Centre Trenance Road, Newquay, TR7 2LU 01637 852900

China Clay Children’s Centre

c/o Dowrglann, Stennack Rd, St Austell, PL25 3SW 01726 874010

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Information

T

his section includes information and advice regarding care including financial issues. Further information and advice can and should be obtained. The glossary shows leaflets that are available from Cornwall County Council, Age Concern, and NHFA.

Adult Social Care- Services With all the services Adult Social Care Provide:

• They will assess your needs. You can have a written copy of this assessment if you want. • They will give you as much choice and independence as they can. • They will listen to what you say about the service you want, and do their best to provide it. • They will make sure the services you get are what you need. • They will review the services you receive at least every 6 months. This will help make sure they are still right for you. • They will keep your details confidential, and only share them with other people who need to work with you. • If you have to wait for a service, they will tell you when you can have it. ‘Charter for People with Care Needs in Cornwall - Better care, Higher Standards’ 2005

Assessing Your Need

Anyone who feels that they may require help from Adult Social Care can ask for an assessment. An assessment means that someone from Adult Social Care will visit you, usually at home or in hospital, to discuss your situation, and to work out with you what help would be appropriate to meet your needs. Cornwall’s Department of Adult Social Care use eligibility criteria laid down by the Government to assess people wishing to receive services. This assessment process is called Fair Access to Care Services (FACS), and its aim is to focus services on those people in greatest need. When your needs are assessed, the Department considers the following areas, which are seen as central to maintaining your safety, well-being and independence: • Your ability to make choices • Your health and safety • Your management of daily routines • Your involvement in family and community life • Strip2 Your carers’ circumstances 15/5/07 11:59 Page 1

Should I ask for an assessment? Adult Social Care will assess your need for services if you are an adult with:• physical disability, or a long-term illness • sight or hearing loss • learning disability • mental health problem Or if you are:• an older person and frail • a carer You can ask a friend, relative or your GP to contact us on your behalf if you are in hospital, the nursing staff can arrange for Adult Social Care to contact you, either during your stay in hospital, or on your return home. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Assessing Your Needs’ leaflet, ref: ASC14

Fair Access to Care Services (FACS)

Fair Access to Care Services is a government framework for setting eligibility criteria for adult social care. The framework is based on service users’ and carers’ needs using the Assessment of Needs Framework as being Critical, Substantial, Moderate or Low. Currently Cornwall County Council is not able to provide services to those people who have been assessed as having needs in the low or moderate band. However people will be referred or re-directed to appropriate organisations. The band of care is determined in the assessment. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Assessing your needs - Fair Access to Care Services’ ref: ASC/14

Direct Payments Scheme

Direct Payments are regular monthly payments from the County Council to enable you to employ your own staff for your personal care, instead of receiving help arranged by the County Council. In Cornwall this used to be arranged by the The Department of Adult Social Care whose work is now split between the Department of Adult Social Care and the

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Department for Children, Young People and Families. Anyone can ask for Direct Payments, once they have completed an assessment, and that assessment confirms that they need services. It is then up to the service user’s Care Manager to decide whether to make Direct Payments available or not. In making this decision, the Care Manager must consider if the service user’s needs are best met by Direct Payments, and if there are sufficient resources available. Where Direct Payments are not offered, the reason for this will be clearly be explained. People who may receive Direct Payments include people with a physical disability, older people, people with a learning disability, people with mental health needs and children with a disability. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Direct Payment Scheme’ leaflet, ref: ASC15

Compliments, Comments and Complaints

Care Providers need to know what they are doing right and what they are doing wrong. You should feel able to express your views and if necessary voice complaints about the services you have or are receiving. There is a legal requirement for providers to comply with the National Minimum Standards which means a simple and accessible complaints procedure. Ask your care provider for more details. To compliment, Comment or complain about care provided by the Adult Social Care you can email asc. complaints@cornwall.gov.uk, or call 01872 322 316 and ask for the complaints manager. If you wish to complain about a service arranged by Adult Social Care but provided by another agency, for example residential care, personal care or meals at home, you should initially speak to the agency directly. However, if you do not receive a satisfactory response, Adult Social Care will look into the complaint on your behalf. More information: Call Cornwall County Council on 01872 322532 and ask for ‘How to make a comment, compliment or complaint’ leaflet, ref: ASC19 Contact the Complaints Manager by phone on 01872 322655, or write to the Complaints Manager at Department of Adult Social Care, FREEPOST, Truro, TR1 3ZZ or email at asc.complaints@ cornwall.gov.uk

Rapid Assessment Teams

The Rapid Assessment Team, known as RATs, have been formed out of a joint Health and DASC initiative. There are 6 Strip2 11:59 isPage RAT teams,15/5/07 whose function to: 1

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• • • •

Help prevent avoidable hospital admissions; Assist early complex discharges or transfers; Provide intensive rehabilitation at home; Access specialised equipment swiftly for use in the home. To do this, the RAT teams may do some or all of the following: • Arrange short term care intensive packages including night sitting; • Provide Physiotherapy or Occupational Therapy programmes at the patient’s own home, with the therapist assisted by the Rehabilitation Care Assistants; • Provide intensive nursing support within the patient’s own home, complementing and enhancing the existing District Nurse teams; • Swiftly deliver specialised equipment to the patients home A Rapid Assessment Team will usually work with someone for a maximum of seven working days, work received during this period is free. Anyone can make a referral, including carers and health care professionals by calling 01872 224 400. More information: Call Cornwall County Council on 01872 322532 and ask for ‘Rapid Assessment’ leaflet, ref: SSP/165

Patient Advice and Liaison Service (PALs)

Patient Advice and Liaison Service or PALs provide:• Confidential advice and support to patients, families and their carers • Information on the NHS and health related matters • Confidential assistance in resolving problems and concerns quickly • Information on and explanations of NHS complaints procedures and how to get in touch with someone who can help. • Information on how you can get more involved in your own healthcare and the NHS locally. • A focal point for feedback from patients to inform service developments. • An early warning system for NHS Trusts, Primary Care Trusts and Patient and Public Involvement Forums by monitoring trends and gaps in services and reporting these to the trust management for action. www.dh.gov.uk 05/07 PALs contacts: Cornwall Partnership NHS Trust 01726 291109 Cornwall and Isles of Scilly Primary Care Trust 01726 627967 / 01209 886595 / 01208 252515 / 01208 252513 Royal Cornwall Hospitals NHS Trust 01872 252793

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Moving into a Care Home ...Who Pays for What?

When moving a loved one into a care home, fully understanding what the state provides and being certain about costs and affordability is essential for all involved. The present system of paying for care is rife with inconsistencies in the rules determining who pays for what leaving people ill prepared for what to expect and clearly missing out on funding or support they could get if they were in the know. Unravelling who pays or who is responsible can cut much of this stress and here we try to do that. Who qualifies for local authority assistance? If you have been assessed as needing a care home place and your capital is below £21,500 you should be entitled to financial support from your local authority. If you have capital below £13,000 you will be entitled to maximum support contributing your income less £20.45 retained for personal expenses. If you have capital between £13,000 and £21,500 you will also pay a capital tariff of £1 per week for each £250 between these two figures. Capital includes the value of your former home unless it’s occupied by your partner, a relative who is aged over 60 years or incapacitated, a child under 16 years who you maintain or a separated partner who is a lone parent. The State is paying do I have a choice of home? Yes and it can even be in a different county. The home you choose must be suitable for your assessed needs, comply with any terms and conditions set by the authority and, not cost any more than they would usually pay for someone with your needs. What if the home costs more than the local authority is prepared to pay for? The local authority will allow a third party to top-up the care fees as long as they are able to do so over the long term. You are not allowed to top up the fees yourself from capital below £21,500. What happens if I move into a care independently and run out of money? Once your capital reduces to £21,500 you can seek local authority assistance. However, if the home costs more than the local authority usually pays and won’t reduce its fees you could be in the difficult situation of either finding a source of top-up, or, which could be detrimental to health and well being, cheaper accommodation. If running out of money is likely you should arrange to have an assessment from your local social services department to make sure they will step into help and check if the care home owner can continue to accommodate you at11:59 social services Strip2 15/5/07 Page 1 funding rates.

Do I have to sell my property? No, the social services can lend you the money to pay for your care charged against your property value. However, they may limit how much they will pay and it could adversely affect your welfare benefit entitlements. Is there any non means tested financial help I can claim? Attendance Allowance is a non-means tested, nontaxable DWP benefit paid weekly at the lower rate of £43.15 if care is needed by day or night and the higher rate of £64.50 if needed by day and night. Saving up to £3,354 pa. Also, whether your stay is temporary or permanent if you receive nursing care in a care home you may be entitled to an NHS Nursing Care Contribution towards registered nurse time costs. There are three dependency bands. Low paying £40 per week, moderate £87 per week and high £139 per week. If you need primarily health care, you may be entitled to full funding from your local Primary Care Trust under their continuing care eligibility criteria. Saving up to the full cost of care. The above applies to England only. Wales, Northern Ireland and Scotland pay different amounts. Do I pay Council Tax on empty property? If on moving into a care home a property is left empty then it should receive full exemption from Council Tax until it’s sold. Saving your Council Tax. My partner needs care, how does this effect me? The local authority only has the right to financially assess the member of a couple that requires the care. Individuals, who are paying for their accommodation from joint savings with a partner at home, should split joint accounts into separate single accounts drawing the care home fees from the account of the person in care only. Thus ensuring state assistance arrives earlier than if drawing on joint capital. Saving your partner’s savings. Families should be encouraged to seek advice. Funding long-term care is a complex area and, as the OFT and others have reported, advice and information at this difficult time is not readily available. Even when you might think all is sorted out, circumstances can change and so does the funding. Do not try to do it alone, seek advice. NHFA Ltd specialize in this and through their local advisers will ensure you fully understand your entitlements from the state and the options available to best meet care costs whilst also preserving capital and savings as far as possible. Further advice and information, including NHFA’s Free Long Term Care Guide can be obtained by calling NHFA’s Care Advice Line on 0800 99 88 33 or visit their website www.nhfa.co.uk Further information is available from Philip Spiers, Managing Director, or Paul Loom, Care Advice Line Manager, on 01865 733000.

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Third Party Top-Ups

Choice is a fundamental principle of social care (although not for fully funded NHS care), and the starting point should be that a potential care-home resident should live in the accommodation of his or her choice. However, with the current funding limitations, that choice is severely constrained, and particularly for those who are dependent upon the state for their funding. If the cost is greater that the authority would usually expect to pay, having regard for an individual’s assessed needs, then a third party may need to be willing and able to pay the difference (the top-up). In most situations the top-up can only be made by a third party; the resident is by law prevented from funding his or her own top-up, except during the initial twelve weeks of permanent residency when the value of their home is disregarded, and in cases of deferred payment. Top-ups are sometimes necessary because there is a funding gap between the cost of the home and the authority’s fee level. The fee level may be below the operating costs of the care home. The Choice Directives and guidance are quite clear. If there is no place available that will meet the individual’s needs at the usual cost at the time the need is assessed, then the local authority should fund more expensive care. The local authority must offer an available bed in a care home able to meet the individual’s needs when that need is

CareAware

CareAware is a non profit making, public information and advisory service specializing in issues relating to long term care for older people. CareAware’s objective is to improve public understanding and knowledge about the care system, to reinforce the rights and choices of the individual and to assist the public in making informed decisions. CareAware was established to fulfill the role of providing independent advice on matters of care and to do so from the perspective of the individual in need. CareAware have been offering advice and support since 1996 and the service includes a comprehensive literature library, a 150 page website and a dedicated Helpline service handling enquiries on all aspects of care. • Assistance is offered to residents and families • Community groups, charities and The Department of Adult Social Care Departments • Solicitors, and all care professionals. CareAware launched an “Advocacy Service”, which is designed to ensure that the resident and their family have Strip2

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identified. The individual and his family then have the choice of whether to accept the offer or to choose a more expensive home (or room) that the individual/family prefer. The contract between the council and the care home must be for the full cost of meeting the individual’s assessed needs. The responsibility for negotiation the fee rests with the authority; it is part and parcel of arranging the care. The care home may make independent charging arrangements with a third party only for services that are genuinely additional to the assessed needs of the individual, for example a larger room with access to the garden, in circumstances where such direct access is not an assessed need. That is not a ‘top-up’ but an arrangement made between the home and the family for additional services over and above those lawfully required to be provided under the contract with the local authority to meet all their assessed needs. The dividing line is difficult to draw in individual cases. Further information is available from national charities for older people such as Age Concern and Help the Aged (for contact details please see ‘Useful Contacts’ on page 49). Mary Anson MSc; RGN Managing Partner Anson Care Services

access to all independent help and information they will need in dealing with a long term care need. It also assists you the care providers in meeting the advocacy requirement of National Minimum Standards. The Advocacy service has no cost or obligation to for the end. It co-ordinates access to the UK’s WHEN IN DOUBT - ASK THE leading specialists on care issues, and is essential for negotiating the care maze.

CareAware

HELPLINE

Julie Emmott, CareAware

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08705 134925 CALLS CHARGED AT NATIONAL BT RATE

FOR FREE ADVICE AND GUIDANCE ON ALL ASPECTS OF FUNDING CARE FOR OLDER PEOPLE * CARE FEE FUNDING * BENEFIT ENTITLEMENT * STATE SUPPORT * ESTATE PROTECTION * LEGAL ISSUES * CARE SUPPORT SERVICES * INFORMATION LITERATURE * NEWSLETTER UPDATES

OPEN 24 HOURS A DAY 365 DAYS A YEAR www.careaware.co.uk

0800 99 88 33


Local Authority and NHS Contributions Towards Care in Independent Sector Care Homes Before you can get help with funding a place in a care home, you must have your needs assessed by your county council (see ‘Assessing Your Need’ on page 45). The rules governing who qualifies for a care home place are often referred to as ‘eligibility criteria’, you can ask for a written copy of this (call The Department of Adult Social Care on 01872 322000). If it is decided that you do meet the criteria local authority will carry out a financial assessment to decide on how your care home fees will be paid. You have a choice of home even if local council is funding you (see page 4). If the home you want costs more than local authority are willing to pay, third party top-ups may be available (see page 48). Below is a table showing minimum fees charged by care homes. Guide to Minimum Fee Rates Catagory

Minimum fee per Week (07/08)

Residential Care for Older People

£300.58

Residential Care for Older People with Mental Health Needs

£349.01

Nursing Care

£455.36

Nursing Care for Older People with Mental Health Needs

£478.67

NHS Contribution to Nursing Care If local authority assesses you as needing nursing care they should organise for you to be assessed by a registered nurse. If it is decided you require nursing care the NHS will pay an amount directly to the care home. The amount depends on the band you are assessed as needing, see the table below for bands and fee amounts. Band Fee

Highest

Middle

Low

£139

£87

£40 at least

Criteria for funding can be variable and complicated, advice should be sought from Adult Social Care or other organisations listed in this publication. Information from www.helptheaged.org.uk 06/2007

DOLPHIN

0800 0830521

OF CORNWALL

www.dolphinstairlifts.co.uk

Stair Lifts

01736 850044

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FREE HOME SURVEY MOV ING INTO A CA R E HOME – ADV IC E AND

UNBEATABLE PRICES! I N F O R M AT I O N 0800 99 88 33 49


Useful Contacts - Regional Adult Social Care Offices Adult Social Care Headquarters

County Hall, Treyew Road, Truro TR1 3AY Tel: 01872 322004 Fax: 01872 323817 email enquiries.social@ cornwall.gov.uk Emails will be dealt with during normal office hours. In an emergency outside of these hours please telephone the Out-ofHours Service on 01208 251 300, or fax 01208 251 512.

Caradon Adult Social Care

Liskeard Office, Westbourne House, West Street, Liskeard PL14 6BY Tel: 01579 342919 Fax: 01579 344424

Carrick Adult Social Care

Truro Office, Cathedral Close, Wilkes Walk, Truro TR1 2TE Tel: 01872 278533 Fax: 01872 23299

Kerrier Adult Social Care

Camborne Office, The White House, 24 Basset Road, Camborne TR14 8SL Tel: 01209 714721 Fax: 01209 612910

North Cornwall Adult Social Care

Bodmin Office, Priory House, Priory Road, Bodmin PL31 2AD Tel: 01208 74491 Fax:01208 78020

North Cornwall Adult Social Care

Launceston Office, Hendra House, Dunheved Road, Launceston PL15 9JW Tel: 01566 773750 Fax: 01566 777239

Penwith Adult Social Care

Penzance Office, Roscadghill Parc, Heamoor, Penzance TR18 3QX Tel: 01736 365714 Fax: 01736 351578

Restormel Adult Social Care

St Austell Office, Sedgemoor Centre, Priory Road, St Austell PL25 5AB Tel: 01726 63582 Fax: 01726 61858

General Age Concern

Independent registered charity aiming to enhance the quality of life of older people in Cornwall and the Isles of Scilly. Boscawen House, Chapel Hill, Truro, Cornwall TR1 3BN Tel: 01872 266388 Fax: 01872 266380 Web: www. ageconcerncornwall.org.uk

Age Concern Bude & District

Unit 13, Julia’s Place, BUDE, Cornwall, EX23 8QT Tel: 01288 355007 (Office) 01288 355008 (Information) Email: efforddown@tiscali.co.uk

Age Concern St Ives & District

Enterprise Centre, Westcott’s Quay, ST. IVES, TR26 2DY Tel: 01736 798182 Email: clockingaeh@msn.com

Leonard Cheshire South West Region

Leonard Cheshire exists to change attitudes to disability and to serve disabled people around the world. 4 Heron Gate Office Park, Hankridge Way, Taunton, Somerset TA1 2LR Tel: 01823 443674 Fax: 01823 444701 www.leonard-cheshire.org Covers Cornwall Area

Nightlink

Free phone out-of-hours listening service for emotional distress and mental health. 8pm-1pm Fri-Mon 0808 8000 306

Cornwall Blind Association

Sight Centre, Newham Rd, Truro, TR1 2DP 01872 261110

Cornwall Mobility Centre

Tehidy House, Royal Cornwall Hospital, Truro, TR1 3LJ 01872 254920

Citizens Advice Bureau’s Carrick (Truro)

The Library, Union Place, Truro, Cornwall TR1 1EP Tel: 01872 278960 Fax: 01872 263481 Drop in advice times: Mon 10.00 – 15.00, Tues Appointments only, Wed 10.00 – 15.00, Thurs Appointments only, Fri 10.00 – 15.00 Telephone advice times: Mon 10.00 – 15.00, Wed 10.00 – 15.00, Fri 10.00 15.00

Penryn

Town Hall, Penryn, Cornwall, TR10 8HU Drop in advice times: Wed: 10.00 – 13.00

Specialist Welfare Benefits and Money Advice 24a High Street, Falmouth, Cornwall, TR11 2AB Tel: 01326 219446 Advice times: Mon – Fri 9.30 – 15.30 Appointment only

Camborne (Kerrier)

The Community Centre, South Terrace, Camborne, Cornwall, TR14 8SU Tel: 01209 210121 Web: www.kerriercab.org.uk Drop in advice times: Mon Appointment only Telephone advice times: Mon – Fri 10.00 – 15.00

Helston

Trengrouse Way Community Centre, Trengrouse Way, Helston, Cornwall TR13 8AF Tel: 01209 210121 Drop in advice times: Tues & Fri 10.00 – 15.00 Telephone advice times: Mon Tues Wed Fri 10.00 – 15.00

Kerrier

3 & 4 Station Hill, Redruth, Cornwall TR15 2PP Tel: 01209 210121 Web: www.kerriercab.org.uk Drop in advice times: Mon – Fri 10.00 – 15.00 Appointment Telephone advice times: Mon – Fri 10.00 – 15.00 Limited service on Thurs

Penwith

The Guildhall, St Johns Road, Penzance, TR18 2QR Tel: 01736 365438 Fax: 01736 330240 or 330684 Telephone advice times: Mon – Thurs 10.00 – 15.00

Bude Holsworthy & District

Neetside, Bude, Cornwall EX23 8LB Tel: 01288 354531 Drop in and telephone advice times: Mon Tues Fri 10.00 – 13.00 Fri Appointment only

Hayle

Hayle Community Centre, Queenway, Hayle, TR27 4ND Tel: 01736 365438 Fax: 01736 351476 Drop in advice times: 2nd and 4th Tues month 10.00–13.30


Home Visisting and Outreach Service

Restormel Citizens Advice Bureau, Home Visiting and Outreach Project, The Library, Marcus Hill, Newquay, Cornwall TR7 1BD Tel: 01637 851861 Drop in advice times: Mon – Thurs 10.00 – 16.00 Appointment only, Fri 10.00 – 16.00

Mencap

The Learning Disability Helpline is a free, confidential service. Information on anything from money and benefits to services and support groups. 0808 808 1111 Email: helpline@mencap.org.uk

Mind (National Association for Mental Health)

Useful Contacts - National

Mind is the leading mental health charity in England and Wales. We work to create a better life for everyone with experience of mental distress 15-19 Broadway, London E15 4BQ Tel 020 8519 2122, Fax020 8522 1725 Web: www.mind.org. uk Email: contact@mind.org.uk

Alzheimers Society, The

Motability

Callington

Town Hall, New Road, Callington, Cornwall PL17 7BE Drop in advice times: 10.00 – 12.30 Appointment only

The UK’s leading care and research charity for people with dementia, their families and carers Tel: 020 7306 0606 Fax: 020 7306 0808 Web: www. alzheimers.org.uk Email: enquiries@alzheimers.org.uk

Age Concern

Information line that offers detailed written information to older people and their families on a range of issues including benefits, care and housing. 0800 00 99 66

Arthritis Care

Working with and for all people with arthritis to put them in control of their arthritis, and their lives. 0808 8004050

CareAware

CareAware is a non profit making public information, advisory and advocacy service specialising in elderly care funding advice in the UK Tel: 08705 134925 Fax: 0161 787 8560 Web: www. careaware.co.uk Email: enquiries@careaware.co.uk

Carers UK

Prevent carers from becoming emotionally drained, and from forgetting to take care of themselves. Tel: 020 7490 8818 Fax: 020 7490 8824 Email: info@ carersuk.org Web: www.carersuk.org

Counsel and Care

Nnational charity getting the best care and support for older people, their families and carers. Twyman House, 16 Bonny Street, London NW1 9PG Advise line: 0845 300 7585 Mon - Fri, 10am-12 noon and 2-4pm, except Wed afternoons. Web: www.counselandcare. org.uk Email: advice@counselandcare.org.uk

Elderly Accommodation Council (EAC)

Help’s older people make informed choices about meeting their housing and care needs. It was founded in 1984, and became registered as a charity in 1985. It is now more commonly known as EAC. EAC, 3rd Floor, 89 Albert Embankment, London SE1 7TP Tel: 020 7820 1343 Web:www.eac.org.uk

Hearing Dogs for the Deaf Buckinghamshie, 01844 348100 North Yorkshire, 01757 638666 www.hearingdogs.org.uk

Help the Aged

207-221 Pentonville Road, London N1 9UZ Tel: 020 7278 1114 Fax: 020 7278 1116 Web: www. helptheaged.org.ok Email: info@helptheaged.org.uk

Motability is a national charity, set up on the initiative of the Government in 1977, to assist disabled people with their mobility needs. City Gate House, 22 Southwark Bridge Rd, London SE1 9HB Tel: 0845 456 4566 Web: www.motability.co.uk

Royal National Institute of the Blind (RNIB)

UK’s leading charity offering information, support and advice to over two million people with sight problems. 105 Judd Street, London WC1H 9NE Tel: 020 7388 1266 Fax: 020 7388 2034 Web: www.rnib.org. uk Email: helpline@rnib.org.uk

United Kingdom Home Care Association (UKHCA)

(UKHCA) is the professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. Group House, 2nd Floor, 52 Sutton Court Road, Sutton, Surrey SM1 4SL Tel: 020 8288 5291, Fax:v 020 8288 5290, Email: helpline@ ukhca.co.uk Web: www.ukhca.co.uk

Adult Social Care Publication List- Call 01872 322532 Adults with a Physical Disability Adaptations to your home

SSP/110

Rehabilitation services for older people and people with disabilities

ASC/32

Say No to Abuse - (protecting vulnerable adults from abuse; published in large print)

ASC5

Services for people with a physical disability

ASC/24

Services for people with a sight or hearing loss (Published in large print)

ASC/22

Adults with a Learning Disability Help for people with a learning disability

SSP/082

Opportunities for people with a learning disability

SSP/169

Say No to Abuse

ASC5

Information for Older People Adaptations to your home Extra Help at home when you leave hospital

SSP/110 ASC/31


Home from Hospital and Care & Response Services Rehabilitation services for older people and people with disabilities Say No to Abuse - protecting vulnerable adults from abuse

ASC2 ASC/32 ASC5

Moving to a care home

ASC/33

Services for carers

ASC/23

Services for older people

ASC/29

Services for people with dementia

ASC/30

Review visitor scheme

ASC/35

Information for Carers Carers Information Pack Services for Carers Information for young carers

CRCC ASC/23 SSP/125

Mental or Emotional Problems, and Addictions Integrated Mental Health Services in Cornwall and the Isles of Scilly Directory of Death, Bereavement & Trauma Support Services in Cornwall 2007 Services for people with a drug or alcohol problem

SSP/106 ASC7 ASC/10

Miscellaneous Information Access to personal records

ASC/17

Assessing your needs

ASC/14

Charter for People with Care Needs in Cornwall; Better Care Higher Standards Directory of Death, Bereavement & Trauma Support Services in Cornwall 2007

SSP/114 ASC/7

Direct Payments Scheme

ASC/15

Extra Help at home when you leave hospital

ASC/31

Help outside normal working hours

ASC/18

How to make a comment, compliment or complaint Review visitor scheme (for people who have moved to a residential care home) Say No to Abuse Staying Safe in Cornwall - what to do in an emergency and in everyday life Services for people living with HIV and AIDS Welcome to Cornwall - Information for Migrant Workers

ASC19 ASC/35 ASC4 EP SSP/111 MW

PSS User Satisfaction Homecare survey 2006

Attendance Allowance and Disability Living Allowance

FS34

Basic guide to attendance allowance and disability living allowance

IS21

Care home closures

IS10

Care home funding and attendance allowance

IS13

Carer’s allowance

IS15

Choice of accommodation - Care homes

IS25

Continuing NHS health care, NHS funded registered nursing care and intermediate care

FS20

Direct payments from social services

FS24

Disability equipment and how to get it

FS42

Finding care home accommodation

FS29

Finding help at home

FS6

Help with health costs

IS20

Local authority assessment for community care services

FS41

Local authority charging procedures for care homes

FS10

Paying for care and support at home

FS46

Paying for care in a care home if you have a partner

FS39

Planning for later life: transgender people

IS30

Supporting people: paying for supported accommodation

IS19

Transfer of assets and paying for care in a care home

FS40

Treatment of the former home as capital for people in care homes

FS38

NHFA Infosheets - 0800 99 88 33 Long Term Care Guide Care Fees Advice Application Form Infosheet 1 - Choice and Interim Finance Infosheet 2 - Treatment of Property Infosheet 3 - The Legal Framework Infosheet 4 - Local Authority Charging Procedures Infosheet 5 - Deprivation of Assets Infosheet 6 - Top Ten Tips Infosheet 7 - Treatment of Couples

Reports Carers Consultation Survey 2006

Age Concern Resource Packs - Call 0800 00 99 66

Infosheet 8 - NHS Nursing Care Omlo/CCS Omlo/HS

Infosheet 9 - Inheritance Tax Infosheet 10 - Enduring Power of Attorney


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e bus

sex

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c r i mi n a t i o n

y si c a l a b u s e

neglect

Who can you tell if someone is hurting you?

SOMEONE YOU TRUST nurse

social worker

doctor

carers

friends

Cornwall Adult Social Care 01872 322004 Cornwall Adult Protection Committee

police

nosecrets.indd 0406 E01074

ASC4

family


Who cares about your care fees? ! o d We

Moving into a care home can be a difficult time for all involved. NHFA Care Fees Advice can provide you with the advice and information you may need on long-term care funding. Our local specialist care fee advisers can help you: 



Understand how best to arrange your finances when required to meet your own care costs. Obtain any funding you might be entitled to from the Local Authority, Health Authority or DW P Benefits Agency.

Over the last 15 years NHFA Care Fees Advice has helped thousands of individuals and families gain peace of mind in meeting care costs whilst also preserving as much capital as possible and with that independence and dignity. It's so simple, just call our Care Advice Line now on:

0800 99 88 33 or visit www.nhfa.co.uk

NHFA advice and information is available to all regardless of means and you are never under any obligation to implement any of our recommendations. NHFA Freepost SCE12765 Eynsham, WITNEY, OX29 4BR

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M O V I N G I N T O A C A R E H O M E – A D V I C E A N D I N F O R M AT I O N 0800 99 88 33 N H FA C a r e A d v i c e Li n e 0 8 0 0 9 9 8 8 3 3 . w w w . n h f a . c o . u k

RightCareIndex for Cornwall 2007-08  

The Care Services Directory for Cornwall 2007-08. Information, advice and listings for care services in Cornwall

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