Financial Performance Advice & Support The Students’ Union Advice Centre provides independent, friendly, professional advice that has a proven track record of success for students. It specialises in academic related issues and is the only service on campus providing this support. During the 2010/11 academic year, 1,923 students were provided with advice and support – which meant that almost ten per cent of Salford students came through the Advice Centre doors. Nearly 90% of the enquiries were solely or partially regarding academic related issues, reflecting the Advice Centre’s area of expertise. The advisers work closely with the sabbatical officer team to ensure that they are aware of key issues impacting on students’ experience at Salford, enabling these to be raised with senior University staff.
The 2011 financial year was a positive one for the Union. Total income was 1% down on the 2009/10 financial year, the key difference being a lower return on the Union’s invested funds due to historically low interest rates. Miscellaneous income was also down on 2009/10, yet the surplus generated from the Union’s commercial services compensated for this through an increased return of 52%.
“After failing a module due to a highly stressful situation in my personal life, I was too embarrassed to speak to my tutor so made an appointment to see an adviser at the Students’ Union Advice Centre. They explained the academic appeal procedure and helped me complete the form and gather the evidence I needed to submit the appeal in time. I was also encouraged to speak to my programme leader so that they were aware of my situation. I was really pleased when my appeal was accepted, and I had the opportunity to resit the exam without a capped mark. Thanks to the advice I received, I passed the module and am feeling much more confident to progress into my final year.”
Total Union expenditure was almost exactly the same as in 2009/10, representing a saving against budgeted costs of 4%. The majority of the Union’s expenditure comes from supporting student representation, student activities and the campaigning work of the sabbatical officers. In a difficult financial climate, the hard work put in to maintaining income and saving on costs saw the Union produce an operating surplus of £44,342, more than three times the budgeted surplus level.
Overall performance for the year 2009/10
Second year undergraduate student
Expenditure Staffing & Admin Representation & Support Services
Commercial Services run Bar and Café Yours in University House and the Students’ Union shops in Horlock Court, Adelphi Building and Allerton Building. All profits from commercial services are reinvested into the Union to be spent on services for students. 2010/11 saw Bar and Café Yours meet overall sales targets. Bar Yours continued to generate a healthy income for the Union with sales 20% over budget. A new cellar was built in June 2011 which will enable the venue to increase its drinks offer, allowing more brands and traditional beers to be sold. At the same time the kitchen was extended in Café Yours which improved speed of service and the range of food on sale. An agreement was made to enhance the food and drinks offer in Café Yours by introducing Starbucks products from September 2011.
The Future The Union’s Strategic Plan for 2011-14 was overwhelmingly endorsed by students in the 2011 Students’ Union Elections. Our vision is to be an outstanding organisation making a lasting, positive contribution to every Salford student. We’ve built our plan around three key themes: Championing the Student Voice, Active Student Communities and a Robust and Student Focused Organisation.
Mission: Enhancing Students’ Lives Theme 1 Championing the Student Voice
Theme 2 Active Student Communities
Theme 3 Robust and Student Focussed
Listen to all students to fully understand their views, take action, achieve change and communicate back.
Build effective relationships with our local community to improve life in Salford.
Be guided by student opinion to shape our services, activities and structures.
Create the means for students to actively participate in directing and achieving change.
Foster a strong community that has a sense of pride in its University and student experience.
Support and develop our staff to ensure they are focussed on enhancing students’ lives.
Build a credible partnership with the University, holding them to account on issues relevant to students.
Enhance employability and life skills beyond the academic programme.
Develop partnerships and collaborations that enhance the quality of our services, activities and resources.
University of Salford Students’ Union
IMPACT ReporT 2010/2011
View the full plan on our website: www.salfordstudents.com
Student Activities Trustee Activities Marketing
The retail services continued to make use of the new EPOS system to select stock lines and tailor their offer effectively to meet student needs. All three shops were awarded the maximum five star rating for hygiene by Environmental Health.
Depreciation Building Miscellaneous
In partnership with the Big Easy, Commercial Services established a weekly club night for Salford students. The Salford Social was held every Wednesday at Manchester venues, 42nd Street and The Venue. The night was attended by thousands of students and secured an income of £9000 for the Students’ Union.
If you have any feedback on the Students’ Union’s impact report, we’d love to hear from you. Please email firstname.lastname@example.org or call us on 0161 351 5400. www.salfordstudents.com The Students’ Union is a registered charity, no 1138093.
University of Salford Students’ Union University House The Crescent Salford M5 4WT
www.salfordstudents.com Registered Charity Number: 1138093
Student ENGAGEMENT Student Democracy
Representing the student voice at the University and beyond is an important priority for the Students’ Union and what we focus on as an organisation. Our work in this area was led by our president and three College based sabbatical officers who were elected by Salford students. The Students’ Union ran a number of successful campaigns over the year which secured significant wins for our student members.
Caroline Dangerfield President (2011/12)
Campaign Wins 1. The Salford Bill of Students' Rights
Introduction Welcome to the 2010/11 Students’ Union Impact Report. The Students’ Union is led by students for the benefit of students. This report explains the range of ways that our organisation has enhanced the lives of students at the University of Salford. 2010/11 was a turbulent year in higher education and your Union rose to the challenge of ensuring that our members’ interests were protected and promoted. The introduction of our Salford Bill of Students’ Rights means that the University is committed to working towards every student having seven key rights during their time at University, including feedback on assessments within three weeks. In the face of significant tuition fee rises, we took approaching 400 students down to London to peacefully protest while campaigning locally for a strong and supportive bursary system.
We are proud not only of the organisation’s achievements over this year, but also of our student members, who with support from the Union have sought to make a positive difference to students’ lives. From the hundreds who braved a 5am start to travel to London to protest against tuition fee rises and education cuts to those students who ran activity groups, with a further twenty new groups set up in 2010/11 alone. The work of the Students’ Union continues in the 2011/2012 academic year and you’ll find a list of all the organisation has achieved for students on our website: www.salfordstudents.com
Caroline Dangerfield President (2011/12) PS If you have any comments on our impact report, or the Students’ Union in general, please get in touch with us. Call 0161 351 5400 or email: email@example.com.
The Bill of Students’ Rights outlines seven key rights that the Students’ Union believes all Salford students should be entitled to. These range from the right to quality, constructive feedback on all assessments within three weeks to the right to well managed and organised timetables. The Bill was produced following consultation with over 1000 Salford students. After lobbying and work by the sabbatical officers, the University endorsed the Union’s Salford Bill of Student Rights in its entirety.
2. Tuition Fee Rises
In November the National Union of Students (NUS) coordinated a mass demonstration and protest at the Houses of Parliament against the Government’s impending move to lift the cap on tuition fees at English
universities. The Students’ Union mobilised almost 400 Salford students to travel down to London to take part in the planned action. Locally, the sabbatical officers were involved in negotiations with the University of Salford on its own tuition fees and lobbied strongly for a supportive bursary system.
3. Monthly Car Parking
The Students’ Union also successfully mobilised students to reverse a University decision to withdraw monthly car park passes. The decision had been taken without consultation with students and would have led to our members losing this more affordable payment method. As well as lobbying against this themselves, the sabbatical officers encouraged students to contact the University directly and after a petition secured hundreds of signatures, the University decided to reinstate monthly payments for car parking.
Students' Union Elections
Despite technical difficulties which prevented students from voting for 48 hours, our annual elections saw thousands vote online to appoint their new sabbatical officer trustees, student trustees and NUS delegates. Over 2300 students took part in total during Voting Week. The elections also saw students elect a brand new democratic structure, Student Council. Student Council directs the work of Salford’s sabbatical officers, reviewing what they do and recommending action they should take to ensure that students have the best experience possible at University.
Student Rep System
The Student Rep System enables every student at Salford to feedback on their student experience to the University. It’s the role of the student rep to listen to the concerns and experiences of their course mates and act as a spokesperson. Reps work closely with the University and Students’ Union to resolve issues at course level, and also attend meetings within their schools to ensure that students are involved in University decision making.
We recognise that a one size fits all approach won’t meet the needs of our student members, especially when it comes to Student Activities. The Students’ Union provides options which mean that our diverse members can enhance their time at University in a variety of ways and we cater for a wide range of interests and abilities. This year saw the Union increase the number of activity groups by over a third to 73, while offering exciting and accessible alternatives such as the Give It A Go programme. Each week our sports groups competed against other teams from across the UK as part of the British Universities and Colleges Sport (BUCS). We saw success with our Men’s Rugby Union, Men’s Rugby League and Men’s Basketball first teams all winning their respective leagues.
The Students’ Union recruits and trains hundreds of students to be representatives each year: there were a total of 651 student representatives across the University in 2010-2011. In fact we had a rep on almost every course offered by the University.
Students' Union Awards
A second Students’ Union Annual Awards was held, attracting almost 300 student attendees. The event recognised and celebrated the achievements of those involved in student activities and student media as well as the student representation system.
Give It A Go
Our Student Rep Co-ordinator, together with our Engagement Manager and sabbatical officers provide comprehensive ongoing support for our team of student reps. Over three hundred attended training sessions to support them in their role, with training provided both face to face and online.
We ran our Give it a Go programme for a third successful year, providing students with the opportunity to drop into a range of activities, classes and trips. The pay as you go programme included new activities such as fencing, tai chi and circus skills, attracting a total of 300 students over two semesters.
Give Sport A Go
The Students’ Union was delighted to be awarded £149,298 in National Lottery funding from Sport England to run the new Give Sport A Go programme from September 2011. Give Sport a Go is backed by Sport England’s £10 million Active Universities campaign to get more university students playing sport, as part of the mass participation legacy from the London 2012 Olympic and Paralympic Games.
Student Rep Success
After complaints from his course mates about timetabling, Jonathan ran an online survey to ask about their experiences. The evidence that he collected was then used in meetings that he and his sabbatical officers attended with the University to ensure that further timetable changes were better communicated to students, and that cancelled lectures were rearranged appropriately.
Give Sport A Go targets the thousands of students who don’t participate in sport as much as they’d like to by providing a free and highly accessible programme of six different sports, including football, squash and netball. There are taster sessions, coaching for those who haven’t played for a long time as well as short competitions. The project launched in September 2011.
“Being part of the rugby team has given me the opportunity to make friends outside of my course and enjoy university life to the full. I have gained a huge amount of skills having not played rugby before University. I am now a valued member of the club, off and on the pitch. I have made more friends by joining the women’s rugby team, of whom I can count on and know many of them are friends for life.”
Jonathan’s efforts also saw him shortlisted for the NUS Rep of the Year award.
Gail Hardy Chairperson Women’s Rugby Union Club BSc Wildlife Conservation with Zoo Biology
Jonathan Isaacs BA Business Management
“Give It A Go is perfect for me because I don’t know how much free time I’ll have from week to week. It means I’m still able to try loads of new things – I’m a big fan of belly dancing!” Shakira Heatley BA Journalism & Sociology