The Spa at Hotel Bennett Guidelines Scheduling Please call 843.990.5400 to book an appointment. Overnight guests can select “Spa” on their guest room phone. To ensure your desired time, we encourage you to make reservations early. A credit card is required at the time of booking to confirm reservations. If you have a therapist gender preference, please notify us when making reservations. Check-In You are requested to arrive at least 20 minutes prior to your appointment time. This will allow you time to sign in, change into your robe and slippers and relax in our lounge prior to your service. Late Arrival Please be aware that late arrival may affect the length of your treatment. Your service will end on time, so the next guest is not delayed. Cancellations As a courtesy to other guests, we ask that cancellations and changes be made at least 24 hours in advance of your scheduled service to avoid charges. Any appointments made or canceled after that period will incur a 50% cancellation fee. Missed appointments will be charged in full. Special Considerations If you are pregnant, have any medical conditions, or need special assistance, please notify us when making reservations. During the Visit Please refrain from using cell phones and electronic devices in the treatment and relaxation areas. To get the most out of your treatment, we encourage you to communicate with your therapist. Your comfort and enjoyment are most important to us, so let us know if you would like to adjust pressure. We request that you not bring jewelry nor valuables to your spa experience. The Spa at Hotel Bennett is not responsible for lost, stolen, or misplaced items. Spa Attire For your comfort, a robe and slippers will be provided. Please undress to your level of comfort. Undergarments are not necessary but may be worn during the treatment, if you prefer. All staff are professionally trained and licensed to ensure the highest quality of service and integrity. Proper draping techniques are always used to protect your privacy and comfort. Age Requirement The minimum age of 18 is required for access to spa treatments, facility, and the fitness room. Gratuities For your convenience, a 20% gratuity is added to spa services. Additional gratuities are at the guests’ discretion.
HotelBennett.com | 843.990.5400 404 King Street, Charleston, SC 29403