Southern Automotive Journal June 2011

Page 1

Hyundai Elantra


June 2011


S.C. Crash Parts Legislation Sent Back to Subcommittee I-CAR Reaches Three Millionth Student Milestone Florida House Bill Aims to Repeal Motor Vehicle Repair Law

MECHANICAL NEWS EPA Finalizes Approval of Air Conditioning Substitute Bill Advances to Ban EPA’s Ability to Regulate Greenhouse Gases

DEALER NEWS Kia Georgia to Add 2012 Kia Optima Production Line

Vision becomes reality -- Volkswagen’s “Formula XL1” Future mobility is one of the most stimulating topics of our time. The key question here: Just how much could the energy consumption of cars be reduced if all the stops were pulled out for efficiency? There is now an answer to this question, and Volkswagen is delivering it in the form of the new XL1. Combined fuel consumption: 0.43 gallons per 100 miles or 235 miles per gallon. No other hybrid car powered by an electric motor / internal combustion engine combination is more fuel efficient. Conceptually, the XL1 represents the third evolutionary stage of Volkswagen’s 1-

litre car strategy. When the new millennium was ushered in, Prof. Dr. Ferdinand Piëch, who is today Chairman of the Supervisory Board of Volkswagen AG, formulated the visionary goal of bringing to the market a production car that was practical for everyday use with a fuel consumption of approximately 0.43 gallons per 100 miles or 235 miles per gallon. In the new XL1, Volkswagen is demonstrating that this goal is now within reach. XL1 Please Turn to Page 4

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XL1 From Front Cover The new Volkswagen XL1 attains a CO2 emissions value of 24 g/km, thanks to a combination of lightweight construction (monocoque and add-on parts made of carbon fibre), very low aerodynamic drag (Cd 0.186) and a plug-in hybrid system - consisting of a two cylinder TDI engine (35 kW / 48 PS), E-motor (20 kW / 27 PS), 7-speed dual-clutch transmission (DSG) and lithium-ion battery. The results: with fuel consumption of 0.43 gallons per 100 miles or 235 miles per gallon, the new Volkswagen XL1 only emits 24 g/km CO2. Since it is designed as a plug-in hybrid, the XL1 prototype can also be driven for up to 22 miles in pure electric mode, i.e. with zero emissions at point of use. The battery can be charged from a conventional household electric outlet. Naturally, battery regeneration is also employed to recover energy while slowing down and store as much of it as possible in the battery for re-use. In this case, the electric motor acts as an electric generator. Despite the very high levels of efficiency, developers were able to design a body layout that offers greater everyday practicality,

and exit the car. Further progress has been made by manufacturing body parts from carbon fibre reinforced polymer parts (CFRP), a technique used in Formula 1 car construction. Once again, Volkswagen The most efficient car in the world The new XL1 shows the way forward for extreme economy vehicles and clean technologies. It also demonstrates that such cars can also be fun. The feeling when driving the XL1 is truly The new Volkswagen XL1 attains a CO2 emissions value of 24 g/km, thanks to a combination of lightweight construction, very low aerodynamic drag and a plug-in hybrid system.

incorporating side by side seating rather than the tandem arrangement seen in both the first 1-litre car presented in 2002 and the L1 presented in 2009. In the new XL1, wing doors make it easier to enter

Southern Automotive Journal

has successfully achieved significant reductions in production costs– an important step forward to make viable a limited production run of the XL1. June 2011

dynamic - not based on pure power, rather on its pure efficiency. When the full power of the hybrid system is engaged, the Volkswagen prototype accelerates from 0 to 60 mph in just 11 seconds; its top speed is 100 mph (electronically limited). Yet these numbers alone do not tell the whole story: Since the XL1 weighs just 1749 lbs., the drive system has an easy job of propelling the car. When full power is needed, the electric motor, which can deliver 100 Newton metres of torque from a standstill, works as a booster to support the TDI engine (120 Newton metres torque). XL1 Continued on Next Page

are fully covered to prevent air turbulence; the air flows here are also optimised by small spoilers in front of and behind the wheels. Observers will look for door mirrors in vain; replacing them on the wing doors are small cameras which t a k e on the Developers designed a body layout that offers greater everyday role of practicality as well as the high levels of efficiency.

XL1 From Previous Page

that combines with the energy-efficient dual LED headlights to form a continuous band. The actual air intake for cooling the TDI engine, battery and interior is located in the lower front end section and has electrically controlled louvres. The narrow turn indicators are also designed in LED technology; these form an “L” shape which vertically follows the wheel housing and horizontally a line beneath the headlights. This creates a front end, which – although it is completely redesigned and extreme in its dimensions – can immediately be recognised as a Volkswagen design by its clean lines.

The rear design takes an entirely new path.

digital outside mirrors that send images of the surroundings behind the car to two displays inside the No door mirrors? Replacing them on the wing doors are small cameras which take on the role of digital outside mirrors that send images of the surroundings behind the car to two displays inside the vehicle. Together, the TDI and E-motor deliver a maximum torque of 140 Newton metres in boosting mode. Design for a new era In side profile, the roofline reflects styling lines that trace an arc from the A-pillar back to the rear. The rear wheels

vehicle. The front end of the new XL1 no longer exhibits the typical radiator grille; however, it still reflects the styling of the current Volkswagen “design DNA” with a predominance of horizontal lines. Specifically, there is a black cross-stripe June 2011

At the rear, the design takes an entirely new path, reinterpreting the brand values of precision and quality. A new dimension of Volkswagen styling was created here. Four characteristics are discernible: 1. Once again, the dolphin body form that narrows towards the rear with very precise trailing edges for perfect aerodynamics. 2. The coupé-shaped roofline without rear windscreen. Merging into the roofline is the large rear boot lid that covers the drive unit and luggage space. 3. A strip of red LEDs that frames the rear section at the top and on the sides. Integrated in this LED strip are the reversing lights, rear lights, rear fog lights and brake lights. 4. A black diffuser, which exhibits nearly seamless transitions to the completely covered underbody.n Southern Automotive Journal

House Small Business Committee Holds Hearing on Tax Code The House Small Business Committee held a committee hearing to review the current tax code and find ways to modify it to help small businesses grow. According to Rep. Sam Graves, R-Mo., chairman of the House Small Business Committee, the current tax code, which is nearly 4 million words long, is costing taxpayers and small businesses $163 billion and approximately 6 billion hours per year to comply with tax filing requirements. The main point that Graves seemed to be making throughout the proceedings of the hearing was that the current tax code must be simplified. There were several small business owners, executives and employees present among the witness panel. The wit-

nesses expressed to the committee that the tax system must not keep small businesses from functioning in a productive and profitable manner, and that specific reforms needed to be made. One witness, National Taxpayer Advocate Nina Olson of Washington, D.C., said, "It is essential that the tax system does not present an unnecessary hurdle to the success of these already fragile [small business] operations. In addition, because a substantial portion of businesses are pass-through entities, a real reduction in complexity will not occur unless individual and corporate tax reform occurs at the same time." The national taxpayer advocate is appointed by the secretary of the treasury and reports to the commissioner of Internal

Revenue. However, the national taxpayer advocate presents an independent taxpayer perspective that does not necessarily reflect the position of the IRS, the Treasury Department or the Office of Management and Budget. Graves posed the question, "How can our American small businesses be expected to do what they do best, that is, create jobs, when they are continually overwhelmed with more mandates, higher taxes and countless regulations?" He closed by stating, "The bottom line is, our current tax code is too complex, too costly and in dire need of reform. The House Small Business Committee will continue to fight for real reforms that will protect small business and get unnecessary hurdles out of the way."n

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June 2011

S.C. Crash Parts Legislation Sent Back to Subcommittee South Carolina state Sen. David Thomas, R-Seneca, pre-filed legislation mirroring that of the National Conference of Insurance Legislators' (NCOIL) Model Act Regarding Motor Vehicle Crash Parts and Repair in December 2010. Recently a committee vote was held to determine the future of a much diluted bill. According to a spokeswoman from the Insurance and Banking Committee, the bill was "voted on and will go back to the subcommittee."

The Automotive Service Association (ASA) opposed Thomas' bill as originally filed. The original text, S. 70, has now been altered and the new bill number is S. 417. This action may kill the legislation for the year. S. 417 defines certified aftermarket crash parts as: "A replacement crash part that has been certified by an American National Standards Institute (ANSI) accredited standards developer and maintains a consensus of quality standards for com-

petitive crash parts. A certified aftermarket crash part is identified by a serial number unique to each part and contains a removable tag with that serial number that can be used to record and trace the use of that part. Notwithstanding another provision of law, there may be only one certification standard established for each individual crash part." In addition, the bill requires the SC Legislation Please Turn to Page 32

I-CAR Reaches Three Millionth Student Milestone I-CAR, the Inter-Industry Conference on Auto Collision Repair, has announced it has surpassed teaching its three millionth student. I-CAR was founded in 1979 and is a not-forprofit organization focused on helping the collision repair inter-industry achieve a high level of technical training. The organization celebrated its achievement by awarding the three millionth I-CAR student, Kenneth Kloncz of Golden State Collision Center-Yuba City, with admission to three future I-CAR classes, as well as awarding the Golden State Collision Center-Yuba City with an additional three complimentary I-CAR classes. Golden State Collision Center -Yuba City has been an I-CAR Gold Class Professionals business since June 2010. I-CAR, with the dedication of its local volunteers and instructors, has

taught over 60,000 unique individuals in the past year through instructor-led (live) training in proper collision repair techniques and up-to-date information on vehicle technology. In 2010, I-CAR hosted over 10,000 instructor-led (live) classes and qualification tests nationally. Internationally, I-CAR has licensed operations in Canada, Australia, and New Zealand. “I-CAR training is very valuable to me as a Refinish Technician and I was very excited to learn that I’ve contributed to this milestone for I-CAR. Vehicle technology is continually changing and I-CAR training offers technicians like myself a chance to stay current and understand better how to complete repairs,” said Kloncz. “I-CAR training continues to add to the professionalism of the colli-

sion industry. It’s inspiring to see the positive developments that I-CAR has made over the last three decades,” said Doug Middleton, one of I-CAR’s original Founders. “Reaching the three millionth student is not only a testament to the relevance of I-CAR training, but a testament to the passion of I-CAR’s dedicated instructors and volunteers who truly make I-CAR training possible.” The I-CAR Professional Development Program™ is structured to advance the knowledge and skills of an individual and recognize their commitment to role-relevant training through the I-CAR Platinum Individual® designation and recognize businesses for their breadth of training with the industry-recognized I-CAR Gold Class Professionals designation.n

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Florida House Bill Aims to Repeal Motor Vehicle Repair Law Florida House Bill 5005, "Deregulations of Professions and Occupations," sponsored by Rep. Esteban Bovo Jr., R-Dist. 110, includes provisions that would repeal Florida's law requiring the registration of motor vehicle repair shops with the Motor Vehicle Repair Advisory Council and the regulation of motor vehicle repair. The Florida Motor Vehicle Repair Act, which became a law, was created to assist consumers with matters relating to motor vehicle repair shops. The Motor Vehicle Repair Advisory Council was created to advise and assist the Dept. of Agriculture and Consumer Services in carrying out and reviewing the rules relating to the Florida Motor Vehicle Repair Act. The law applies to dealers of new and used cars, trucks and motorcycles; garages; service stations; self-employed persons; truck stops; and paint, body, brake, muffler, transmission, mobile repair and glass shops. Registered shops must post, in a conspicuous location in the customer

service area, the registration certificate and a sign advising consumers of their rights under the Motor Vehicle Repair Act and give the department's toll-free telephone number for assistance or information. Shops must also include in the sign a statement advising consumers they are entitled to the return or inspection of replaced parts, if requested at the time the work order is placed. Finally, shops must include their registration number in any advertisements, announcements, or listings relating to motor vehicle repair in any newspaper, magazine or directory. If Bill 5005 were to be passed as currently drafted, motor vehicle repair facilities will be deregulated. The Motor Vehicle Repair Act is vital to the motor vehicle repair experience for consumers in the state of Florida. Before 1993, there were approximately 5,500 consumer complaints per year related to automotive repair. Resolutions for these complaints went through the state court system, which was an expensive 2- to 3-year

process. During fiscal year 2009-2010, there were only 1,743 complaints for the year, a 70 percent decrease since the start of the program. With the Florida population increasing 35 percent during that time, the effective decrease in complaints was actually closer to 80 percent. The Florida Motor Vehicle Repair Act is self-funded by the automotive service industry, and helps to offset much of the cost for the call center for all of the motor vehicle-related programs. The annual cost of the program for 90 percent of shops is $50. There are more than 22,000 auto repair shops in Florida. The program created by the Florida Motor Vehicle Repair Act is effective and successfully arbitrates nearly 70 percent of all complaints within 60 days. The programs in Florida are costeffective for consumers and the industry as a whole. It has been a model program for other states. ASA opposes these provisions included in House Bill 5005.n


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June 2011

Kia Motors Manufacturing Georgia to Add 2012 Kia Optima Midsize Sedan to Production Line Kia Motors recently announced plans to expand production at Kia Motors Manufacturing Georgia (KMMG) with the addition of the critically acclaimed Kia Optima midsize sedan. The West Point, Georgia plant is scheduled to begin producing the 2012 model year Optima in the third quarter of 2011, and KMMG is currently accepting applications for a third wave of hiring to support the

increased production. The total number of team members at KMMG is expected to reach nearly 3,000 later this year. "The success of the West Point, Georgia plant and the high-quality Sorento CUV built there underscores the attention to detail and commitment to quality and craftsmanship exhibited by each KMMG team member and is the primary reason for Kia Motors' decision

June 2011

to add Optima to the plant's production line," said Byung Mo Ahn, group president and CEO, Kia Motors America (KMA) and KMMG. "Kia is experiencing tremendous growth in the U.S., and the increased volume at KMMG will create more jobs at the plant as well as nearby and on-site suppliers and is the latest demonstration of our unwavering commitment to the U.S. and local economies." KMMG began producing the 2011 Sorento in November, 2009, and the CUV continually exceeded expectations and has been KMA's best-selling vehicle for 15 consecutive months. In 2010, the U.S.-built Sorento represented 30 percent of KMA's total sales. There are more than 2,300 team members currently at the plant, which produced more than 123,500 Sorento models in 2010. With a production capacity of up to 300,000 vehicles per year, KMMG is expected to generate more than 7,500 new on-site and local supplier jobs in addition to the 3,000 team members employed at the plant. The Optima production announcement comes as Kia's U.S. sales and market share are rising as a result of the company's designled transformation. After setting an all-time annual sales record in 2010, KMA reported the best monthly and quarterly sales results in company history in March. KMA's year-to-date sales are up more than 36 percent, and sales of the all-new Optima have nearly doubled since its arrival in Kia dealerships in November 2010. The striking new 2011 Optima has been well received by consumers and the industry since its launch in fall 2010. n Southern Automotive Journal

Lexus RX 450h Quietly Rides into 2011 The 2011 wheels, enhancing RX 450h defines fuel efficiency. For design, engineerhandling agility and ing and luxury control, the AWD innovation in the system increases hybrid luxury rear-wheel torque crossover segwhen the vehicle’s ment. front tires start to The RX lose traction and 450h’s Lexus decreases rearHybrid Drive feawheel torque when tures a 3.5-liter the vehicle’s rear V6 Atkinson-cycle tires start to lose engine, electric traction. motors, a small Lexus engiand light powerneers provided the control unit and RX with an engagother fuel-saving ing driving experiinnovations. It ence, and a quiet offers up perforand smooth ride. A mance similar to key factor in the RX V8s, 295 total sysmodels’ handling tem horsepower agility is the uniqueand better comly designed doublebined fuel econowishbone rear susmy than the averpension. Another age four-cylinder key benefit of the mid-size sedan. rear suspension is The Front Wheel that the packaging Lexus’ best-selling hybrid model, the RX 450h smoothly moves into 2011. Drive (FWD) model has yields greater cargo area EPA-estimated 32 mpg room. The front suspenThe Atkinson cycle also reduces exhaust city and 28 mpg highway (30 mpg comsion geometry was optimized with a temperature. bined) fuel economy ratings, while the thick stabilizer bar. Inversely wound A cooled Exhaust Gas Recirculation All-Wheel Drive (AWD) model has estifront coil springs compress in oppo(EGR) system reduces it further still, helpmates of 30 mpg city, 28 mpg highway, site directions, preventing the negative ing economy by eliminating the fuel 29 mpg combined. effects of suspension compression on enrichment otherwise needed to help As a full hybrid, the RX 450h can steering. prevent catalyst overheating under high operate in electric-only or gas-engineVehicle Dynamics Integrated loads. only modes as well as a mode that comManagement (VDIM) handling technolA compact 288V DC Nickel Metal bines the power of both. Extended elecogy is standard on the RX 450h. VDIM Hydride (Ni-MH) battery pack fits neatly tric-mode operation during low-speed system anticipates loss of vehicle control under the rear seat. A boost converter or stop-and-go driving conditions helps in virtually any direction and governs efficiently raises voltage to 650V DC, reduce fuel consumption. Under certain all of the vehicle’s dynamic handling and an inverter changes this to 650V AC circumstances, a driver-selectable EV systems – the Anti-lock Braking System for the front-mounted 123-kW electric mode can allow the vehicle to be driven (ABS), Brake Assist (BA), Vehicle Stability motor-generator. The boost converter short distances using only the electric Control (VSC) and Traction Control and inverter are enclosed in the powermotors. (TRAC) – with the electronic throttle control unit, which also houses the conWith the Atkinson cycle, the gasocontrol system. The system employs denser. line engine’s intake valves are closed them collectively and seamlessly to help The RX 450h AWD uses a separate late to delay beginning of compression, make corrections while allowing higher rear electric motor-generator to provide resulting in a higher expansion ratio. dynamic capability. power to the rear wheels when road That reduces intake and exhaust energy The Lexus RX models blend a conditions or throttle response dictates. losses for more efficient combustion and dynamic version of L-finesse design to When accelerating, or starting off on improved fuel economy. The gas engine a low-grip surface, torque is quickly Lexus 450h Please Turn to Page 30 alone produces 245 horsepower at 6,000 provided to all four wheels. At steady rpm and 234 lb.-ft. torque at 4,800 rpm. speeds, torque is sent only to the front 10

Southern Automotive Journal

June 2011

SCRS Announces Industry Achievement Award Winners On March 16, 2011 the Society of Collision Repair Specialists (SCRS) held its Annual Awards Banquet at the Crowne Plaza Meadowlands in Secaucus, New Jersey. As always, the highlight of the event was the presentation of the SCRS Industry Awards, through which the Society recognizes those that demonstrate outstanding service and achievement within the collision repair industry. “Two Hawaiian words characterize these awards and their recipients,” explained Dale Matsumoto, chairman of the SCRS Awards Committee. “The first, ‘aloha,’ is familiar to us as a greeting and farewell; but it also can be used to mean the giving of one’s self-a lifestyle encompassing a life of giving, sharing, caring and love.” “The second, ‘kina’ole,” means flawless-as in doing the right thing for the right reason with the right feeling. Most individuals can, and will, do the rights things; but it is the deep feelings in our heart that makes us to things, for the right reason. This year’s winners embody the meaning of both these words.” Below is a summary of this year’s awards, their recipients, and the achievement being recognized. Affiliate Association Award: The Houston Autobody Association (HABA)

The Affiliate Association Award recognizes an SCRS affiliate that exhibits exemplary actions on behalf of the collision repair professional. The recipient of this year’s award was selected based on the volume of feedback from SCRS’ other affiliate associations as the Houston Auto Body Association mixed their vigor for advancing their market with some out-of-the-box thinking to achieve greater transparency in their state’s claims settlement practices. Working with the Texas Insurance Department, and solicited participation from the entire market, they facilitated a documented survey of carrier practices and made them available to the public. The initiative’s success sparked interest from our other associations interested in creating greater transparency in their own areas toward the ultimate goal of improved understanding of the carriers’ processes in a non-legislativeway that brought benefit to all repairers. Collision Industry Non-Individual Service Award: Collision Hub This award recognizes contributions to the collision repair industry that originate at a corporate or company level. SCRS, through its network of members and affiliate associations, has come to understand the value generated by


ongoing, thoughtful communication among collision repairers. When the level of cross-country discussion rises, the resulting additional input improves the industry’s ability to plan and implement new initiatives. Collision Hub has served as a catalyst for the explosion of inter-industry dialog upon the national scene. A premier professional networking site for the collision repair industry that deploys a suite of modern communications technologies, including live Web broadcasts of industry meetings, Collision Hub has been extremely effective at helping associations like SCRS expand their message to a greater audience. Collision Hub, and its founder Kristen Felder, are prime examples of service to the industry. Humanitarian Award: Toby Chess This award recognizes an individual or group within the industry whose efforts advance the industry through support of humanitarian activities in their community outside the industry. As one of the industry’s premiere instructors, Toby Chess has a long history of providing enlightening information in an entertaining, thought-provoking way. SRCS Awards Please Turn to Page 29


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Fuel Prices Will be Tipping Point for U.S. Electric Vehicle Consideration: Deloitte A new survey released recently by Deloitte shows that 78 percent of consumers in the United States would consider purchasing an electric vehicle (EV) when fuel prices reach $5.00 per gallon. The study, “Gaining traction: Will consumers ride the electric vehicle wave?,” surveyed 12,000 consumers globally, including more than 1,000 in the U.S., and finds that the higher the price of fuel, the more interested consumers are in EVs. “Offsetting the fuel factor is the finding that the better the fuel efficiency of internal combustion engine (ICE) vehicles, the less interested consumers become in EVs,” said Craig Giffi, vice chairman, Deloitte LLP and U.S. automotive practice leader. “A total of 68 percent of consumers in the U.S. and 57 percent in China are less likely to consider an EV if they are able to find ICEs with a fuel efficiency of 50 miles per gallon.” According to the survey, the majority of consumers’ in the world’s four largest automotive markets either identify themselves as potential first movers, or at least willing to consider purchasing an electric vehicle (U.S. 54 percent, China 93 percent, Europe 69 percent, and Japan 48 percent). Looking exclusively at the potential first movers segment, only 12 percent of U.S. consumers surveyed identify themselves as potential first movers in purchasing or leasing an electric vehicle. China stands out with 50 percent of consumers falling into the

potential first movers category, followed by Europe with 16 percent. Japan has the smallest percentage of consumers in the potential first movers segment with only four percent. “For mass adoption, automakers in the U.S. will be challenged to price electric vehicles to meet the expectations of consumers and still make a profit on them,” said Giffi. “U.S. consumers are not likely to pay any sort of price premium for EVs. Therefore, government incentives are very important to the purchase decision.” More than half of U.S. consumers surveyed are not willing to pay any price premium for an EV compared to a regular car (ICE) while only 8 percent are willing to pay a price premium of more than $3,000. Moreover, the overwhelming majority of these consumers (77 percent) expect to pay less than $30,000 net of government incentives. In Europe and China however, it becomes an even more significant challenge as the majority of consumers expects to pay less than $20,000 for an electric vehicle and more than 50 percent of consumers in these markets refuse to pay any kind of price premium for an electric vehicle. “Global mass adoption of electric vehicles will be significantly influenced by a number of factors, including rising fuel prices, advancements in ICEs, and the availability of government incen-

tives,” adds Giffi. “While interest in electric vehicles is growing, current market offerings generally fall far short of consumers’ expectations for driving range, charging time, and purchase price.” The Deloitte survey reveals that consumer expectations, when combined in China, United States, Europe and Japan for EV range, is two to three times (200 to 300 miles) the current market offerings (100 miles) from major automotive manufacturers. And, the expectations for the majority of consumers in these markets is a charging time of two hours or less (60 percent in the United States, 55 percent in China, 67 percent in Europe, and 81 percent in Japan) compared to the expected eight hour charge time (required using Level II chargers with a 24 kWh battery pack) typical for current market offerings. Currently, hybrids and EVs represent a tiny fraction of total cars on the road globally. The adoption of all forms of green vehicles--hybrids, EVs, etc.--will be significantly influenced by government policies that will heavily shape the portfolio mix of powertrain technologies in each country. These policies will likely be driven by a number of factors, from stricter carbon emission standards to independence from foreign energy. n Jim Tucker Publisher Michele Tucker Editor

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Contributors Dennis Martin Ami Vonesh Joyce Ethridge Russ Heaps

Southern Automotive Journal (ISSN: 1092-6321) is published monthly by Southern Automotive Journal Inc. P.O. Box 675097, Marietta, Ga 30006-0009.SAJ accepts no responsibility for the opinions, views statements of the authors or for claims made by advertisers. Views expressed by writers are not necessarily those of the publication. Subscription: $12.00 per year. No representation is made as to the accuracy or the completeness of the information provided by this publication. Entire contents copyright 2011. All rights reserved.

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I-CAR Premieres Equivalency Tests, Additional Online Courses, and Improved Customer Support Tools In July 2010, I-CAR, the InterIndustry Conference on Auto Collision Repair, responded to the industry’s direction by introducing a role-based training model for the collision repair inter-industry. The service offerings and courses being introduced by I-CAR include Equivalency Testing and additional online training courses which satisfy I-CAR ProLevel 1 requirements, enhanced customer support tools, and new user-friendly capabilities on the

I-CAR website. “Each of these offerings will enhance the value of the I-CAR Professional Development Program and make ‘training for your role’ more convenient and effective. These offerings increase I-CAR’s ability to provide flexible training that is clearly aligned with achieving an individual’s or business’ industry-recognized designation,” said John Van Alstyne, I-CAR President & CEO.

I-CAR Equivalency Testing has been designed for collision repair professionals and provides an option to demonstrate mastery of content learned through previous experience or on-the-job training. I-CAR Equivalency Tests will address I-CAR ProLevel 1 knowledge areas as defined for each

Recently, at the New York International Auto Show, Nissan Americas announced sourcing plans for five future vehicles that will drive its localized production mix in the Americas from 69 percent today to more than 85 percent by 2015. In total, the changes announced will increase Nissan’s production in the Americas by more than 50 percent – from 1.1 million units in 2010 to more than 1.7 million units in the coming years. Production of the Infiniti JX threerow luxury crossover will take place at Nissan’s Smyrna, Tenn., manufacturing plant. To accommodate this all-new entry to the Infiniti lineup in Smyrna, the company will move production of its Nissan Xterra SUV and Frontier pickup models from Smyrna to its Canton, Miss.,

facility. The Infiniti JX will join the previously announced next-generation Rogue and Nissan LEAF as the three additions to the middle-Tennessee facility. The Infiniti JX is slated to go on sale in spring 2012 as a 2013 model, and is intended to expand the brand’s profile in the Americas. The concept version will be shown at the Pebble Beach Concours d’Elegance this August, and the production model will make its global debut at the 2011 Los Angeles Auto Show in November. “By 2015, 85 percent of the Nissan and Infiniti vehicles we sell in the Americas will be built here, up from the current localization rate of 69 percent,” said Carlos Tavares, chairman, Nissan Americas. “With today’s announcements, we remain on track to localize our manu-

facturing base around the world – especially in the Americas. This drive for balance and flexibility across our operations is essential to support our growth plans in the region.” As announced in January, production of the next-generation Rogue will begin in Smyrna by 2013, while Nissan LEAF production will start by the end of 2012. Also in Smyrna, progress continues on the adjacent state-of-the-art facility where, starting in fall 2012, Nissan will manufacture the lithium-ion batteries that power the Nissan LEAF. In Canton, where Nissan currently produces the Altima, Armada SUV and Titan pickup, the Xterra and Frontier are the latest additions to the production lineup, which also includes the recently added NV commercial van.n

I-CAR Please Turn to Page 32

Nissan Announces Sourcing Changes to Increase Localized Production in the Americas

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I-CAR Offers Online Solution For EPA NESHAP 6H Final Rule Requirements The Environmental Protection Agency (EPA) requires all collision repair facilities comply with NESHAP 6H Final Rule, meaning any technician that applies atomized coatings must be trained on hazardous airborne pollutant reduction. The EPA required that facilities comply by January, 2011. For facilities that missed this deadline, it is still required and not too late to meet compliance requirements. I-CAR, the Inter-Industry Conference on Auto Collision Repair, offers a convenient online training option that enables individuals to meet compliance requirements for the NESHAP 6H Final Rule. I-CAR’s Hazardous Airborne Pollutant Reduction (HAP01) online course will help refinish technicians or managers understand the steps required

for hands-on self certification and grasp the importance of the EPA NESHAP 6H Final Rule. Jason Bartanen, I-CAR Technical Director said, “Although the compliance date has passed, collision repair facilities are still required to comply. Through not complying, there is a risk of violating the Clean Air Act." Bartanen continued, “Knowing how to properly reduce hazardous material usage will benefit those working in the inter-industry, both economically and environmentally.” Bartanen further added, “I-CAR’s online training option will enhance an individual’s understanding of how to protect the environment while minimizing material usage, as well as meet compliance standards with cost-effective training. I-CAR’s Hazardous Airborne Pollutant

Reduction (HAP01) online course is $40 and can be completed 24/7, from an individual’s home or office. ” I-CAR’s Hazardous Airborne Pollutant Reduction (HAP01) online course will help students: Comply with EPA regulations. Understand how to improve transfer efficiency. Identify ways to reduce the amount of hazardous liquid and solid waste that is generated during the refinishing and equipment cleaning processes. Provide a method for a trainer, supervisor, or manager to implement an in-house training program that is in compliance with EPA regulations. Explain how to extend the longevity of spray booth filters through more efficient processes.n

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KPA Discussed EPA/EPD Compliance at The Georgia Collision Industry Association April Meeting When should an aerosol spray can be disposed of? What about a paint cup? What should you do with waste water? What about the paint splatter on the wall in front of that trash can? And what about those open paint containers under the mixing bench? What's the first thing you should do when the EPA inspectors arrive at your shop? These questions along with a summary of common EPA violations by body shops were the presentation topic at the April GICA meeting. Chuck Elliott, District Manager with KPA shared his expertise in dealing with the Environmental Protection Agency (EPA). KPA is the nation’s compliance expert on safety, environmental, and human resources (HR), serving more

Howard Batchelor, GCIA Executive Director and Chuck Elliott, District Manager of KPA

than 3,000 clients nationwide. KPA’s onsite, on call, and online environmental and safety services are critical in reducing accidents and associated costs while ensuring the highest level of compliance with EPA and OSHA regulations. Additionally, KPA provides an HR system that screens problem applicants, forces compliance with state and federal regulations and dramatically reduces the risk of lawsuits and administrative costs. For more information about KPA environmental compliance programs contact Chuck Elliott directly at or (404) 6266310. KPA's web site is Additional information can also be found at

Don't Forget to Take the 2011 Labor Rate Survey

You're invited to participate in the 5th Annual Georgia Collision Industry Survey. The purpose of this survey is to provide Georgia collision shop owners with prevailing rates for labor and material so all of us can be paid fairly for the work we perform. The survey is being conducted by CSi Complete, a neutral third-party provider of customer satisfaction indexing to the collision repair industry. Go to to complete the survey.

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NADAguides Releases Q1 Consumer Market Interest Report Revealing Shift towards Foreign Makes NADAguides announced its Consumer Market Interest Report for the first quarter of 2011 – revealing that the consumer interest leaders on are the 2011 Ford F-150, 2011 Hyundai Sonata, 2011 Kia Sorento, 2011 Ford Explorer and the 2011 Ford Mustang. Data analysis shows Ford leading consumer market interest this first quarter, with three of the top five most researched vehicles on NADAguides. com including the F-150, the Mustang and the Explorer; all of which belong to the domestic brand. Analysis of consumer market interest patterns on from Q4 2010 to Q1 2011 revealed a shift towards Korean brands and heightened interest in Toyota models as the 2011 Hyundai Sonata jumped in popularity, 2011 Kia Sorento re-entered the scene demanding attention and Toyota’s overall popularity came back to life with the Camry, Tacoma and RAV4 leading the pack. NADAguides’ analysts pointed out that the 2011 Ford F-150 did maintain its position as the leading model among consumer interest, but did slip in its overall lead by 4.19 percent. Data shows a shift back towards the SUV segment in Q1 2011 as compared to Q4 2010 as more consumers considered new SUVs with attractive fuel efficiency compared to crossover vehicles. Consumer interest on for SUVs grew by 10 percent as crossover interest shrunk by 6.6 percent. Trucks and sedans continued their dominance of consumer interest with very little movement in overall popularity and a combined segment interest of 50 percent compared to SUVs, coupes, crossovers, hybrids, vans and wagons. Data analysis shows a drop in popularity for Q1 2011 as compared to Q4 2010 on for the Dodge Ram, Chevrolet Malibu, Chevrolet Impala and Chrysler Town and Country as the competition for these models heated up primarily lead by 2011 Chevrolet trucks, Sonata, Sorento and Sienna. Not having been updated since 2009, the completely redesigned and now front-wheel drive 2011 Kia Sorento generated a tremendous amount of consumer interest replacing the Chevrolet Camaro as the third most researched model on in Q1. NADAguides’ analysts pointed out the attraction is most likely due to a comfortable ride, 29 MPG highway, keyless ignition, rear parking assist, dual- climate

control and a nice list of luxury options including navigation with real-time traffic updates. While it would be assumed that smaller models or hybrid models might be on the rise, data on NADAguides. com shows differently. Consumer interest leaders, F-150, Sonata, Sorento, Explorer, and Mustang, offer fuel economy ranging from 23 to 35 miles per gallon, which shows that consumers are not only researching vehicles that offer great mileage, but are also taking long term practical needs and functionality into consideration as well. NADAguides’ analysts note the current challenges faced by the Japanese auto industry have reduced the production of popular models such as the Toyota Prius as well as higher volume models such as the Toyota Camry and Honda Accord. This lack of vehicle supply will cause a consumer interest shift towards non supply-impacted models.n

House and Senate Pass Repeal of 1099 Reporting Mandate The U.S. House of Representatives has passed H.R. 4, the “Small Business Paperwork Mandate Elimination Act of 2011,” which repeals the 1099 reporting mandate in the new health care law, by a vote of 314-112. The U.S. Senate passed H.R. 4 by a vote of 87-12. The reporting mandate requires small businesses to file a 1099 form with the Internal Revenue Service for every vendor that businesses pay more than $600 in a year, and would have created a heavy burden for small businesses through unnecessary paperwork that takes time, energy and resources, instead of helping to create jobs. The Automotive Service Association supports the repeal.n

June 2011

Southern Automotive Journal


The 2011 Hyundai Elantra: The New Standard For Compact Sedans

Hyundai recenlty introduced another exciting model, its all-new 2011 Elantra. The 2011 Elantra encompasses Hyundai’s latest ambitions including “Fluidic Sculpture” design, advanced safety and fuel efficiency. In the very competitive compact car segment the Elantra continues to be on a fast four year lifecycle. Hyundai “Fluidic Sculpture” Design Elantra exemplifies Hyundai’s emotional “Fluidic Sculpture” design principles. “Fluidic Sculpture” considers the interplay of wind with rigid surfaces to create the illusion of constant motion. Elantra is an evolution of the design qualities found in Sonata. Successful sedans in the U.S. market all have a distinct silhouette and Day Light Opening (DLO – a designer’s term for the side glass) and Elantra is no different. Along Elantra’s sides are Sonata’s flowing lines, with the addition of a strong undercut feature line start20

Southern Automotive Journal

ing at the front door. These lines, along with muscular wheel arches and a sleek roofline, create a memorable and spacious package. Flowing lines also lead to an aerodynamic body. The drag coefficient for the Elantra is an exceptionally low 0.28 that compares favorably to the Chevrolet Volt (0.29). Hyundai’s signature hexagonal front grille and detailed swept-back headlights give Elantra a compact athletic face. The assertive stance is complimented by 15-, 16- or 17-inch alloy wheels and athletic proportions. Available fog lights and side repeater mirrors complete the distinct design. Elantra was designed at Hyundai’s North American Design Center in Irvine, Calif. 40 Mpg – An 18 Percent Improvement In Fuel Economy Elantra’s fuel economy is 29 mpg city and 40 mpg highway, with the sixspeed automatic transmission or manual transmission. These figures give Elantra June 2011

a highway-only driving range of up to 500 miles. Under the hood, the Elantra is powered by an all-new 1.8-liter Nu fourcylinder engine with 148 horsepower and 131 lb-ft of torque (145 horsepower and 130 lb-ft of torque for Elantra PZEV). The Nu engine was developed to replace the 2.0-liter Beta engine from the previous generation Elantra. The Nu is smaller in size, weighs 74 pounds less and helps achieve an 18-percent improvement in highway fuel economy, when compared with its predecessor. Thanks to advanced clean engine technology, most Elantras sold in California, Oregon and several Northeast states are certified as Partial Zero Emission Vehicles (PZEV) by the EPA. The PZEV Elantra is as clean as many hybrid electric vehicles. The PZEV Elantra helps Hyundai meet its environmental commitments. Outside of these “green” Elantra Please Turn to Page 26

Almost Two-Thirds of U.S. Auto Shoppers Now Considering More Fuel Efficient Vehicles as a Result of Rising Gas Prices Almost two-thirds – 62% – of auto shoppers surveyed in March and April on indicated they would consider a more fuel efficient vehicle for their next car in the face of gas prices that continue to rise. Industry reports note that the average retail price for all grades of gasoline in the United States rose past $3.80 per gallon this month, with some markets seeing prices above $4 per gallon. conducted the survey of visitors to the site between March 14 and April 4. A similar survey conducted during January and February found that 53% percent of car shoppers were considering more fuel efficient vehicles. This increase in just a few weeks and other data from the March-April survey indicate more Americans may be ready

to change car buying and other driving and lifestyle habits as a result of rising gas prices. In the most recent March-April survey, 49% of respondents indicated that they would be cutting back on eating out and 46% of respondents indicated that they would be cutting back on summer vacation plans as a result of higher fuel prices (these questions were not posed in the January-February survey). According to the findings however, the traditional U.S. solo commute to work doesn't seem to be at risk yet, with only 9% of respondents indicating that they would consider looking for car pool opportunities and only 3% of respondents indicating they would take public transportation more often. A majority of survey respondents – 67% – did indicate

that they would combine trips to complete as many errands as possible in fewer trips in an effort to use less gasoline. The survey data related to car shoppers' vehicle consideration set is backed up by other data from's March Trend Engine report (click here for the full report). That report, which highlights car shopping activity on each month, showed several fuel-efficient vehicles gaining in popularity. On's topsearched new-car list, fuel efficient models like the Ford Fiesta, Chevrolet Cruze and Hyundai Elantra made gains in popularity. On the company's top-searched used-car list, fuel efficient models like the Toyota Camry, the Honda Civic and the Nissan Altima also saw increased popularity.n

NICB Sees 119 Percent Rise in Florida Suspicious Accident Claims Since 2008 The National Insurance Crime Bureau (NICB) recently released its Florida staged accident report. The report examines questionable claims (QCs) originating in Florida and referred to the NICB for one or more of the following referral reasons: jump-in, paper accident/phantom accident, solicitation (chasers and cappers), staged/caused accident, or suspicious hit while parked. The review covers staged accident questionable claims (SA QCs) referred to

the NICB from January 1, 2008 through December 31, 2010. In 2008, a total of 1,268 Florida SA QCs were referred to NICB from its member insurance companies compared with 1,999 in 2009 and 2,779 in 2010. That represents a 119 percent increase in 2010 from 2008 numbers. Hillsborough, Dade and Orange were the top three counties for SA QCs while Tampa, Orlando and Miami were highest among the cities. Tampa out-

paced all the other cities growing from 125 SA QCs in 2008 to 739 in 2010—a staggering 491 percent increase. The Florida SA QCs were also analyzed by loss type and ranked for 2009 and 2010. The top five loss types were identical for both years: personal injury protection, bodily injury, other auto, property damage and collision. The loss type with the most QCs for both years was personal injury protection with 776 QCs in 2009 and 1,113 in 2010. n

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House Energy and Commerce Committee Advances Bill to Ban EPA’s Ability to Regulate Greenhouse Gases The House Energy and Commerce Committee advanced legislation that would prevent the U.S. Environmental Protection Agency (EPA) from regulating greenhouse gases to address climate change. The bill, H.R. 910, the “Energy Tax Prevention Act of 2011,” would create an addition to the Clean Air Act, stripping greenhouse gas regulations from the EPA’s scope of control. It would also repeal several EPA actions to add new emissions restrictions. The committee approved the legislation favorably by a vote of 3419.

H.R. 910 allows for an exception so that a carefully negotiated agreement between the Obama Administration and automakers to lower greenhouse gases from vehicles can move forward. The standards within the agreement would only apply to vehicles from model years 2012 through 2016, and the legislation would restrict federal and state authorities from setting standards for succeeding model years. United States House Majority Leader Eric Cantor (R-VA) stated at the markup that the House would vote on the bill before the beginning of spring

recess. The bill will likely pass in the House, but the potential for passage in the Senate is unknown and the President would most likely veto the bill if it did pass in the Senate. United States Senate Minority Leader Mitch McConnell (R-KY) filed an amendment to Senate Bill 482, the Senate version of the aforementioned House bill that would overturn an EPA scientific determination that carbon dioxide represents threats to public health, and would also completely block regulation of greenhouse gases under the Clean Air Act.n

EPA Finalizes Approval of Air Conditioning Substitute In 2010, The U.S. Environmental Protection Agency (EPA) issued a significant new use rule (SNUR) under the Toxic Substances Control Act (TSCA) for the chemical substance, HFO-1234yf. The rule states: “The EPA is further addressing the issue of risks to DIYers in the Significant New Use Rule for 1-propene-2,3,3,3-tetrafluoro- (75 FR 65987, Oct. 27, 2010). This SNUR requires submission of a SNUN at least 90 days before sale or distribution of products intended for use by a consumer for the purpose of servicing, maintenance and disposal involving HFO-1234yf.”

As previously stated, the action requires persons who intend to manufacture, import or process the chemical substance for a use that is designated as a significant new use by this final rule, to notify the EPA at least 90 days prior to official use. The required notification would then provide the EPA with the opportunity to evaluate the intended use and, if necessary, to prohibit or limit that activity before it occurs. The Automotive Ser vice Association (ASA), in a 2010 letter, asked that the EPA include both a certification process and an equipment

requirement for any purchasers of HFO-1234fy due to the flammability of the proposed substitute. The EPA’s most recent response states, “While this final rule effectively prohibits DIY use because the final use conditions do not include unique fittings allowing for use with small refrigerant containers, we are not making any final determination about whether HFO1234yf may be safely used by DIYers.” This latest EPA action finalized approval for the new refrigerant in motor vehicle air conditioning systems.n

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NADA Explains the Extraordinary Value of Dealer-Assisted Financing at FTC Roundtable NADA representatives highlighted ly offer consumers very competitive rates sources will offer to consumers," said the importance of dealer-assisted financand (ii) in many cases, secure financing Andy Koblenz, NADA vice president of ing at an all-day roundtable that the for “unbanked” consumers who otherLegal and Regulatory Affairs. Federal Trade Commission (FTC) conwise would not have the means to obtain In addition to the oral informaducted in Detroit to examine consumer the transportation necessary to secure tion supplied by the NADA represenprotection issues related to five discrete employment. tatives, NADA filed with the FTC preareas of vehicle sales and leasing. "Even when dealer-assisted financliminary written comments that summaThe roundtable and several others ing is not selected by consumers, its mere rize NADA’s arguments on these issues. that the FTC is planning are designed to presence helps to create an intensely NADA Regulatory Affairs will continue to assist the agency in determining how, competitive market that significantly monitor and respond to additional FTC if at all, it should exercise the authority disciplines the rates that other finance activity concerning this initiative.n it will soon assume under the Dodd-Frank Wall Street Reform and Consumer Protection Act to issue rules prohibiting unfair and deceptive acts or practices (UDAP) by motor vehicle dealers under the procedures contained in the Administrative Procedures Act. (The FTC currently can only issue UDAP rules under the more robust procedures contained in the Magnusson Moss Federal Warranty Act.) NADA was represented on each of the panels by dealer, ATAE, and attorney representatives that specialize in each of the subject matter Direct areas. During the discussions, the NADA team – led by NADA Dealership Operations Toll Free chairman and North Carolina Director Dave Westcott – made a compelling case that the problems identified by conFAX sumer group representatives on the panels are (i) not representative of the industry Your order: and therefore lack the prevalence necessary to justify the is urgent to your business imposition of a new rule, and needs to be accurate (ii) already may be addressed through an array of consumer is essential to your customer remedies that exist under current federal and state law. Most importantly, the NADA representatives explained in detail the extraordinary benefits that optional dealer-assisted financing provides to millions of conCall Kenny McMillan sumers, including how dealers’ access to multiple finance sources and their efficient pricing allows dealers to (i)

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capacity. Elantra is available with two audio systems. Standard is a 172-watt AM/FM/ states, the Elantra is available as an Ultra Satellite Radio/CD/MP3 audio system Low Emission Vehicle (ULEV). with six-speakers and iPod®/USB/auxiliary input jacks. A 360-watt Architecture system with external ampliThe all-new Elantra fier is optional. is fitted with a McPherson Touch-screen navigastrut front suspension, with tion is available on GLS and coil springs and gas shock Limited trims and includes absorbers. The rear suspena high-resolution 7.0-inch sion is a light weight couscreen and voice-activapled torsion beam rear sustion by headliner-mounted pension for enhanced steermicrophone. The sound ing stability and monotube system plays compact discs, shock absorbers for ride accesses digital music files comfort. A 23.0 mm diamevia Bluetooth streaming ter front stabilizer bar helps audio or allows driver and reduce body roll when corpassenger to access their nering. personal listening devices World-class weight through the iPod/USB/auxilefficiency was one of the Key Engine Components iary inputs. Bluetooth audio program targets for the • Aluminum block and head wirelessly streams music from Elantra engineering team. In • Dual Continuously Variable Valve Timing (D-CVVT) select mobile phones to the fact, the 2011 Elantra leads all • Variable Induction System (VIS) head unit. The XM Satellite of its competitors in weight • Roller swing arm and Hydraulic Lash Adjusters (HLA) Radio interface is also inteefficiency. Hyundai engineers • Electronic throttle control grated into the navigation unit also targeted leadership in • Offset crankshaft and features channel logos, power-to-weight ratio. Having real-time NavTraffic and XM these targets paid huge diviData services, such as XM dends in both performance NavWeather®, XM Stock Ticker and fuel economy. and XM Sports Ticker. The sysThe Elantra’s widespread tem also integrates a rear-view use of high-strength steel procamera, which cannot be found vides a 37 percent increase in on the Honda Civic or Mazda 3. body stiffness at a lower body Users can even upload personweight. High-strength steel al pictures from a USB rather allows the suspension to work than a CD to be displayed on optimally. At 2,701 pounds, the the system’s home screen. automatic transmission Elantra Elantra owners can also GLS is lighter than its competiget premium features, tors, while offering such as a proximity key more interior room. “Fluidic Sculpture” considers the interplay of wind with rigid surfaces with push button start This weight efficient to create the illusion of constant motion. and immobilizer, power unibody architecture sunroof, one touch driver’s window allows for Elantra to achieve an estiand leather seating surfaces. mated 40 mpg EPA highway rating, This modern, sophisticatwithout the need for a special eco ed interior is also whisper quiet. model. Engineers worked hard on reducInside the Elantra, customing noise and vibrations inside the ers will find Hyundai’s expertise in cabin. interior packaging, lighting, leadThe all-new Elantra offers ing-edge design and craftsmanmodern design, loads of comfort ship. This approach is visible in the and convenience features, and is an clarity of the instruments and the outstanding weapon against gas tilt and telescopic steering wheel. prices all with a low starting price The seats help fuel economy and Not only does Elantra have multiple storage areas, but it delivers useable storage capacity. of $14,830.n the environment, being made of Elantra From Page 20


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lightweight, environmentally friendly foam. Heated seats are available in the front and the rear, a segment first. Not only does Elantra have multiple storage areas, but it delivers useable storage

June 2011

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SRCS Awards From Page 11 In all that time, he has never lost sight of the individual’s role in the community and the ability one person has to make a difference for those who need it most. Toby spent much of 2010 travelling the nation, educating first responders on the technological advancements in today’s vehicles and delivering the knowledge they need to respond to emergency situations quickly and efficiently, in order to keep themselves and vehicle occupants safe. Toby’s community service didn’t stop there. During the holidays he led a team of “Santa’s helpers” to donate toys and gifts to families of U.S. Marines. These presents included over 100 new bicycles, four SUVs, a 12-passenger van, two cars and a giant box truck filled to the brim with toys. “Toby truly leads by example,” noted SCRS Past Chairman Gary Wano. “We thank him for his generous spirit and his dedication to helping those less fortunate.” Regional Lifetime Achievement Award: Eddie Kitzenberger For decades Ed Kitzenberger has worked on behalf of the collision repair industry in his native New York. He founded the New York State Auto Collision Technicians Association and the Long Island Auto Body Repairers Association, and serves as executive director for both. In addition, the Northeast Leadership Meeting would not exist without his influential involvement. He has broken significant barriers regarding legislation at his state capital by showing lawmakers that the collision repair industry is not afraid to voice its opinion and stand up for itself. He has never hesitated to assist other states or associations when a helping hand is needed. “Ed is never shy to roll up his sleeves to display the leadership and creativity necessary to succeed,” said SCRS Immediate Past Chairman Barry Dorn. “He stands up for the rights of the consumer and repairer because it is the right thing to do; he doesn’t take ‘no,’ for an answer. I have learned a lot

from him, as has our membership and the industry. He’s an invaluable resource.” Special Recognition: Greg Coccaro There are years in which SCRS finds individuals deserving of recognition, yet are hard to fit into a specific category. In those cases, SCRS presents a “Special Recognition.” While we all strive to live honestly, lead by example, and like to think we would do the right thing in the face of adversity, Greg Coccaro has proven over the past year that he does. In the past year his character has been put to strenuous test, and he has come through-despite some significant struggles-placing his personal and professional integrity at the forefront of his life’s decisions. Where the less steadfast would have faltered, Greg wasn’t afraid to put it all on the line. For his dedication and tenacity of spirit SCRS acknowledged him with this very special award.

June 2011

Collectively this year’s award recipients, through a variety of accomplishments, represent the best of the best that the collision repair industry has to offer. “It’s satisfying to be able to devote this night to those individuals who set a positive tone for our profession and serve as an inspiration for us as we move forward,” added SCRS Chairman Aaron Clark. “Their enthusiasm for the industry is infectious, and as a result they motivate us to give our best as well.” In addition to the recognition of individual acheivments, SCRS was fortunate to also honor and thank those that make the association’s efforts throughout the year possible. As a token of appreciation, SCRS provided its long list of Corporate Members with a specific mention of gratitude and a commemorative display to recognize the ongoing support received by these corporations.n

Southern Automotive Journal


for the multi-information display Lexus 450h From Page 10 located next to the speedometer. create a sleek profile that is accentuated Vibrant white characters are sharply by broad “shoulders” for an athletic yet displayed on a high-contrast black elegant presence. The Lexus design background for ease of use and a luxcue of placing the grille lower than the urious appearance. For the RX 450h, headlights, along with sharper headblue accented meters strengthen the light graphics, yields a strong frontal hybrid image, and a hybrid system expression. Pronounced front fenders indicator replaces the tachometer to flow into the doors, and integrated rear encourage driving in an economical fender flares neatly sweep around to pull manner. together the taut rear corners of Lexus employed extensive the vehicle. A distinctive feature The 450h interior is clearly separated into two distinct zones human-machine interface (HMI) of the door handles is that the – the “display zone” to provide information, and the “operation studies to enhance occupants’ surface subtly twists outward zone” for interaction with controls. interaction with all controls. To from the front to the rear to help reduce driver distraction give a comfortable grip. The side mirshoulder of the door trim comfortably and effort, each HMI function in the RX rors feature integrated LED turn signal envelops the occupants, the clear line wastes no movement. Three innovations lamps.The rear spoiler’s primary function of the trim beginning inside the cabin to come from the HMI studies include the is to help lower the vehicle’s Coefficient and tapering outward toward the extemulti-information switch on the steerof drag (Cd), but it also conceals the rior. The design imbues a feeling of a ing wheel, the Remote Touch consolerear wiper and houses the AM/FM radio continuous line encircling the occupants mounted navigation controller and the antenna and high-mount stop lamp. and defining the controls and displays. available Heads-Up Display. The multiBased on Lexus L-finesse philosoNeatly sculpted metallic surfaces, espeinformation switch allows the driver to phy, the dramatically designed interior cially on the asymmetrical center stack, access numerous function settings withclearly separates the interior into two showcase a bold contrast of shadow and out taking hands off the steering wheel, distinct zones – the “display zone” to light. and reduces the number of individual provide information, and the “operation A high contrast white Organic switches, contributing to a cleaner instruzone” for interaction with controls. The Light Emitting Diode (OLED) is used ment panel.n


Southern Automotive Journal

June 2011

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I-CAR From Page 14 role within the Program and a passing score will fulfill those tested knowledge areas toward the I-CAR Platinum Individual designation. In addition, collision repair professionals now have access to more online training options that meet ICAR ProLevel 1 requirements including the following three courses - Inspecting Repairs for Quality Control (QUA01e), Vehicle Identification, Estimating Systems, and Terminology (DAM01e), SC Legislation From Page 7 following: (A) An automotive repair facility shall provide a customer with an itemized written estimate for all parts and labor necessary for a specific job. The estimate shall indicate whether a replacement crash part will be OEM, aftermarket, certified, recycled, or remanufactured. (B) The estimate must: (1) identify the manufacturer or distributor of each crash part; (2) disclose whether the part has a warranty; and (3) include the following notice in at least 12-point type: "Installing a part, other than a


Southern Automotive Journal

and Aluminum Panels and Structures Damage Analysis (DAM05e). These courses contain the same content as I-CAR’s instructor-led (live) courses and offer a convenient online training option, available 24/7, from an individuals home or business. I-CAR has made further improvements to its website, enabling customers to easily purchase online and instructor-led (live) training on the same website in one simple transaction. I-CAR has also enhanced its Training Planner tool, making role-relevant training management simple and con-

cise. This management tool has been designed to provide access to training records and reports based on individual or company progress toward the I-CAR Platinum Individual or I-CAR Gold Class Professionals desingation. A User Guide is available on I-CAR’s website on the “Applications and Documents” section. Van Alstyne added, “I-CAR will continue to align its training curriculum and customer service offerings with its commitment to delivering the most current technical training, providing individuals and businesses more opportunities to achieve complete and safe repairs.”n

part described on the written estimate, without prior approval from the customer is unlawful. If you suspect an illegal installation of parts by your auto repair facility, call the State Department of Insurance, Consumer Assistance Office at (800) 768-3467." Finally, the bill states that: (A) An insurer may not mandate the use of aftermarket crash parts in the repair of an insured's motor vehicle unless the insurer: (1) discloses in writing, in the issuance or renewal of a comprehensive or collision insurance policy, that the insurer may specify the use of aftermarket, certified, recycled, or remanufactured crash parts; (2) ensures that the specified aftermarket crash parts are warranted

by the manufacturer or distributor to equal or exceed the car company's warranty for the corresponding crash part. Certified aftermarket crash parts are presumed capable of restoring a vehicle to its pre-loss condition; (3) pays the cost of any modifications to parts that may become necessary to effect the repair; and (4) identifies to the consumer, in a written estimate prior to the repair: (a) the aftermarket crash part to be used, and (b) the aftermarket crash part is warranted by its manufacturer or distributor rather than the original car company." ASA encourages independent repairers to go to the ASA legislative website,, to review the South Carolina legislation.n

June 2011


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SCRS Membership Program with Education Foundation Generates Huge Success in First Quarter of 2011 In November of 2010, the Society of Collision Repair Special-ists (SCRS) announced that the organization would sponsor the cost of membership for educational facilities with collision repair vocational or technical programs as part of a partnership with the Colli-sion Repair Education Foundation. The memberships serve to enhance SCRS’ ongoing effort to sup-port industry education and provide added value to the importance that the Education Foundation serves in the industry. To qualify for the sponsored membership, the educational institution simply was required to complete the Collision Repair Education Foundation’s online School Solutions Survey. At the close of the first quarter of 2011, SCRS has currently presented over $21,000 worth of member-ships to over 70 participating schools. “It is exciting to

be able to offer this support to the educational segment of our industry,” shared SCRS Education Committee Chair Paul Val. “Education plays such a pivotal role in today’s repair process, and making sure these incoming members of our trade are con-nected to their association, and that the educators are being kept up to date with the information gener-ated by the association, is a tremendous asset to the repair facilities we serve.” With participation climbing, SCRS is able to expand communications with a greater audience in the technical education sector while providing further opportunity for SCRS to extend it’s history of sup-port to other initiatives that foster significant benefit to the industry. The program with the Collision Repair Education Foundation speaks directly to fulfilling the objectives of both organiza-

tions, creating a system where the industry is the real benefactor. “The future of our industry looks much brighter when there is a strong relationship and interconnectivi-ty between collision repair businesses, professionals in the trade, collision repair schools and students,” says Education Foundation Executive Director Scott Kruger. “Students and instructors will certainly benefit by connecting with the collision repair industry through SCRS, with both segments learning the current and future needs and issues of our profession.” For schools interested in participating in the survey and receiving a sponsored membership from SCRS, please visit http://collisioneducationfoundation. org/solutions-survey/ and complete the online survey.n

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Southern Automotive Journal

June 2011

BMW of South Atlanta Your success is the "part" that counts

Our parts, Your peace of mind Your customers expect maintenance and repairs of the highest quality. And the first step towards meeting those expectations is using only Original BMW Parts - the same ones used in Series Production

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Photos are for illustrative purposes only and are based upon the latest information available. European vehicles or product may be shown. Vehicles may also be pictured with non-US or optional equipment. We make reasonable efforts to provide accurate information but we do not provide a warranty of accuracy. Consult your authorized BMW center or for more information. ©2005 BMW of North America, LLC. The BMW name and logo are registered trademarks. All rights reserved.

ORIGINAL MINI PARTS: POWER HARNESSED FOR THE GOOD OF MOTORINGKIND. While much about the MINI’s boundless energy remains a mystery, some of its vigor can be traced to Original MINI Parts. Built to strict OE specifications for stellar fitment and performance, MINI Original Parts are the same parts used in MINI production. They’re backed by a potent, 24-month, gajillion-mile limited warranty. And they come with technical support available from your servicing MINI dealer. Now that’s a powerful combination, indeed.

YOUR SUCCESS IS THE "PART" THAT COUNTS! Wholesale Parts 678-479-4622 678-479-4623 Mike Bennett-Asst Manager 678-479-4694 Jeff Braswell-Parts Manager 678-479-4601

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AUTHENTIC CHRYSLERMOPAR PARTS ARE AVAILABLE AT HAYES HAYES CHRYSLERDODGE-JEEP 719DODGE-JEEP W Pike Street Lawrenceville, GA 30045 ® M–F 8:00 a.m. – 5:30 p.m. 719 W Pike Street © 2011, Chrysler Group LLC. All rights reserved. Chrysler, Jeep, Dodge, Ram and MoparLawrenceville, are registered trademarks of GA Chrysler30045 Group LLC. ®

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