Page 1

Trouble with the Police or Courts?

Trouble withDrugs? the Police Taking or Courts? Taking Drugs?

Bristol Drug Treatment Directory

Get help and advice on:

0800 0853130

SAFER BRISTOL Printed March 2009

Needle Exchange Scheme Logo

Princess House Princess Street Bedminster Bristol BS3 4AG Tel: 0117 9142222 Fax: 0117 9142223 www.saferbristol.org.uk

Drug Treatment Agencies & Facilities


NOTES

INDEX

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PAGE

PAGE

Introduction

3

Maternity Drug Clinic

21

Advocacy Service

4

Needle Exchanges in Bristol

22

ARA

5

Nilaari

23

Avon & Somerset Prolific Offenders Scheme

6

Probation Drug Management Team

24

Battle Against Tranquillisers

7

Salvation Army The Bridge Programme

25

8

Self Help Groups

26

Southmead Project

27

St James’ Priory Project

28

Streetwise

29 30

Bristol BASE Bristol Drugs Project

9 – 10

Bristol & District Tranquilliser Project

11

Bristol Specialist Drug & Alcohol Service (BSDAS)

12 - 13

Bristol Youth Offending Team (YOT)

14

Young People’s Drug Treatment Service

CAAAD

15

CJIT (Criminal Justice Interventions Team)

16

Drug & Young People Project

17

HAWKS (Hartcliffe & Withywood Kick Start)

18

Drug Legislation Includes: Drugs Act 2005 What happens if you are caught with drugs? Police Power to Stop & Search Police Right to Search Premises Drugs on Holiday Travelling with Prescribed Controlled Drugs

HMP Bristol

19

Emergency Services

KWADS (Knowle West Alcohol & Drug Service)

20

Useful Telephone Numbers

1

31-36 32 34 34 35 35 35-36 37 38-39


INDEX

NOTES PAGE

PAGE

Housing Advice

40 – 41

Advice for Relatives/Carers

48

Temporary Accommodation

42

Advice for Young People

48

Food Services

43 – 44

Domestic Abuse Services

49

Health Advice

45

Sexual Abuse Services

49

Advice & Services for Women

46

Legal Advice

50

Advice & Services for Men

46

Financial Advice

50

Advice & Services for Lesbian, Gay & BiSexual People

46

UFO – Bristol Drug Treatment Service Users Forum

51

Services Specific to Black & Minority Ethnic People

47

Notes Pages

52 – 55

Services for Older People

47

MAP OF BRISTOL

BACK COVER

Childcare Services

48

Drug & Sex Litter Rapid Clean Up Team Tel: 0117 9222241 Finding a Syringe/Needle If you see a needle, syringe or condom anywhere in the city do not touch it or attempt to pick it up but immediately ring: 0117 9222241 between 8.30am – 8pm Monday – Friday. Our Rapid Clean Up Team will be there as quickly as possible. Out of Hours Service Call the Emergency Control Centre: 0117 9222050

2

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NOTES

…………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… 54

INTRODUCTION This Service Directory has been produced by Safer Bristol to assist anyone wanting to find out about drug treatment and how to access services. It also covers current legislation, emergency services, helplines, needle exchange, temporary accommodation and what to do about getting rid of drug litter. The directory lists drug treatment and support agencies in alphabetical order. Research tells us that treatment works for people with substance misuse problems. However, success depends upon individuals getting into treatment that is right for them, so this directory is here to help. What is currently available in Bristol? Treatment for drug misuse problems comes in a variety of forms. These range from services where anyone can walk in off the street to more structured services that you need to make an appointment for. Walk-In or Open Access Services Advice and Information Drop-in Services Needle Exchange Carers/Family Support Services (these can also be structured) Structured Treatment Specialist Prescribing GP Prescribing & Shared Care Detoxification (in a hospital, residential or home setting) Day Programmes Counselling Relapse Prevention Residential Rehabilitation

The Service Directory is produced by Safer Bristol in consultation with service providers and service users. Whilst every effort has been made to ensure information in the Directory is as accurate as possible at the time of going to print, no responsibility can be accepted for any errors or omissions. Please check the online version for any changes, updates and amendments at www.saferbristol.org.uk

3


Advocacy Service for Drug Users Address: The Care Forum The Vassall Centre Gill Avenue Fishponds BS16 2QQ Tel No: 0117 965 4444 Website: www.thecareforum.org Email: das@thecareforum.org.uk Opening Hours Monday – Friday 9am – 5pm Drop in sessions held at BDP, CAAAD and Nilaari – contact service for details

Services Available A new independent service that aims to provide advocacy to people who use or would like to use Bristol's drug services and have issues/complaints about these services that they feel are not being listened to or acted on. These are a few examples of the issues we may be able to help you get your voice heard about: • • • • •

Getting treatment that suits you Prescribing Doses and medication Daily Pick up Complaints about services Dismissal from services

Who Can Access the Service? • Over 18 years How Do People Access The Service? • Self Referral – by phone or in person at one of the drop-in sessions • Professional Referral – by phone or in writing Are there any costs to the service user? No

4

NOTES

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NOTES

ARA (Addiction Recovery Agency)

…………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… …………………………………………………… 52

Head Office and Drug Services Address: Kings Court, King Street, Bristol, BS1 4EE Tel No: 0117 9300282 Fax No: 0117 9294810 Email: alexpearce@addictionrecovery.org.uk Website: www.addictionrecovery.org.uk Opening Hours Monday – Friday 9am – 5pm Directions: Based in the centre of Bristol on King Street (opposite the Old Vic Theatre)

Drug Services Available Abstinent Services •Structured Day Programme •Residential Rehab •Independence in Recovery /Aftercare •Supported Housing •Floating Support & Harm Reduction

How do People Access the Service? •Self Referral - Phone agency or attend the information session that is held on Friday’s 10-11.30am at Kings Court, Kings Street •Professional Referral - phone or write Who Can Access The Service? Are there any costs to the service •Over 18 years user? Residential Services only have costs. •Abstinent These are normally paid by the Local •For day programme preparation stage – stable on prescription opiate Authority from the Bristol Adult Community Care Budget following a Community Care Assessment.

Alcohol Services Available

Address: 2 Kings Court, Little King Street, BS1 4HW Tel No: 0117 9293028 Email: susannahoare@addictionrecovery.org.uk Alcohol Misuse Service •Brief Interventions Who Can Access the Service? •Counselling •Over 18 Years •Care Planned Support •Under 18 Years (Young Peoples Service – •Open Access Drop-In Contact ARA for details) •Advice & Information •Abstinent/Non-Abstinent •Community Detox •Primary Alcohol Users (Robert Smith Unit) How do People Access the Service? •Family Support/Carers Service •Self Referral – Drop In or phone agency •Relapse Prevention •Professional Referral - phone or write •Conditional Cautioning •Young People’s Service

5


Avon & Somerset Prolific Offenders Scheme Address: New Bridewell Police Station New Bridewell Bristol BS1 2QH

Bristol Drug Treatment Service Users Forum The User Feedback Organisation (UFO) drug treatment service users forum was established in 2004. There are currently about 25 registered active UFO members with elected officers and a Steering Committee that meets monthly. UFO is working to become a user-led organisation and operates within agreed ground rules that support members taking part in meetings. A six monthly calendar is produced providing details of meeting dates and venues.

due to move in Autumn 2007 to: Contact House, Feeder Road, Bristol Tel No: 0117 9455148 Fax: 0117 9455133

Directions: New Bridewell Street is in Bristol City Centre on the corner of Rupert Street and New Bridewell. There are no parking facilities but bus stops and car parks are nearby.

Opening Hours Monday – Friday 9am – 5pm

Services Available

Safer Bristol work in partnership with UFO members through continuous consultation and involvement in treatment planning, ensuring engagement with Black and Minority Ethnic and other under-served groups. The key aims of UFO are to:

• Work in partnership with Safer Bristol to improve the quality of drug treatment services in Bristol.

• • Share experiences of using treatment services and feedback to commissioners and providers on what works and what doesn’t.

Intensive supervision of Prolific Offenders in a number of locations across Bristol City, Avon and Somerset area. • Intensive supervision – minimum 4 contacts per week • Referral to drug support and treatment in prison and in the community • Referral to accommodation support • Referral to education, training and employment support. • Referral to probation offending behaviour programmes • Fast track enforcement of court orders and licences Who Can Access the Service? • Over 18 years Service Users must be offenders who are prolific in committing crimes, mainly burglary and/or car crime. How Do People Access the Service? All referrals, whether self or from elsewhere must meet a set of criteria that identifies them as prolific offenders by the police. • Self Referral – by phone • Professional Referral – written

• • Membership is open to any current or ex-service users who live in Bristol. • • Serve as a ready source of information to encourage provision of enhanced

drug treatment services in Bristol and to engage in discussion for future improvement.

• • Endeavour to represent the collective interests and welfare of all drug service

users in Bristol, irrespective of the cultural diversity, ethnic origin, religion or disability.

Safer Bristol Drug Strategy Team and UFO welcome comments about the drug and alcohol services in Bristol and can be contacted on: Tel: 0117 9142208. Website: www.ufo-bristol.com

Are there any costs to the service user? No

6

51


Battle Against Tranquillisers

Legal Advice

Financial Advice

Avon & Bristol Community Law Centre Helpline: 0117 9248662

Bristol Debt Advice Centre Address: Bristol Debt Advice Centre, 2nd Floor, 48-54 West Street, St. Phillips, Bristol, BS2 0BL Helpline: 0117 9543990 Fax: 0117 9543992 Website: www.bdac.org.uk

Address: PO Box 658, Bristol, BS99 1XP

Citizens Advice Bureau Address: 12 Broad Street, Bristol, BS1 2HL Tel: 0870 1212134 Email: www.bristolcab.org.uk

Opening Hours: Telephone Helpline open 9am – 8pm Monday - Friday

Citizens Advice Bureau Address: 12 Broad Street, Bristol, BS1 2HL Tel: 0870 1212134 Email: www.bristolcab.org.uk Bristol Community Family Trust Tel: 0117 9241480 Email: info@bcft.co.uk Website: www.bcft.co.uk

East Bristol Advice Service Address: 108 Church Road, Redfield, Bristol, BS5 9LJ Tel: 0117 378 9808

Mediation UK Helpline: 0117 9046661 Website: www.mediation.org.uk Off The Record Address: 2 Horfield Road, St Micheal’s Hill, Bristol, BS2 8EA Free helpline: 0808 808 9120 Office telephone and fax: 0117 922 6747 Email: confidential@otrbristol.org.uk SARI (Support Against Racist Incidents) Address: SRB Regeneration, 6 York Court, Wilder Street, Bristol, BS2 8QX Tel: 0117 903 6430 Fax: 0117 903 6434 Email: info@bristolforward.net Victim Support Address: 36 Dean Lane, Bedminster, Bristol, BS3 1BS Helpline: 0117 9631114 National Helpline: 0845 45 66 099 Website: www.victimsupport.org.uk

50

National Debtline Helpline: 0808 808 4000 North Bristol Advice Centre Address: 2 Gainsborough Square, Lockleaze, Bristol, BS7 9XA Helpline: 0117 9515751 Website: www.northbristoladvice.org.uk South Bristol Advice Service Address: Leinster House, Leinster Avenue, Knowle, Bristol, Avon BS4 1NL Tel: 0117 985 1122 Website: www.southbristoladvice.org.uk St Pauls Advice Centre Address: 146, Grosvenor Rd, St. Pauls, Bristol, Avon BS2 8YA Tel: 0117 9552981

Tel: 0117 9412020 (Office) Helpline: 0117 9663629 / 9653463 Email: una@notranx.fsnet.co.uk Website: www.bataid.org

Services Available • Telephone Helpline • Support Groups – Several informal support groups in and around Bristol. Anyone is welcome to attend, including friends and family members seeking information/advice. Contact service for details of when & where these are held. • Home Visits – these can be either one to one or with family/friends. Contact service for further details • Advocacy • Drop In Centres – you can arrange to see an advisor at drop in centres across Bristol. Contact service for further details • Educational Services Who Can Access the Service? • People taking benzodiazepine on prescription or in combination with illicit substances or alcohol. • Over 16 Years • Clients must be sober to attend the agency How Do People Access the Service? • Self Referral – phone helpline • Professional Referral – phone or written Are there any costs to the service user? No

7


Bristol BASE Address: 38/39 Old Market Street Bristol BS2 0EZ Tel: 0117 9349726 Fax: 0117 9277223 Email: bristolbase@barnardos.org.uk Website: www.barnardos.org.uk/basebristol.htm

Services Available

This service is for young people who are at risk of sexual exploitation or who are being sexually exploited. It offers: • A safe environment within Bristol BASE for young people whose living environments are unsafe or violent. • An inclusive service for both men and women • Direct work with young people to help them understand the dynamics of their exploitation. • Direct casework with young people to promote self-esteem and raise aspirations. • Provision of training on child protection and sexual exploitation to community groups & statutory agencies • Access to drugs worker on site • Advocacy with and for young people who are consistently offered very poor quality housing because of how they are perceived. Who Can Access the Service? • Under 18 Years How Do People Access the Service? • Self Referral by drop-in or phone • Professional Referral by phone or in writing Are there any Costs to the Service User? No

8

Sexual Abuse

Bristol Domestic Abuse Forum Tel: 0117 914 2232 Website: www.bdaf.org.uk Email: BDAF@bristol.gov.uk

Avon Sexual Abuse Centre Tel: 0117 9351707 Family Matters Provides support for men, women and children of all ages who have survived childhood sexual abuse, rape or sexual assault. Helpline: 01474 537392

Bristol Domestic Abuse Helpline Free confidential 24 Hour advice line. Tel: 0800 6949 999 Directions: From the evening post building roundabout go up Old Market St and BASE is on the left hand side

Opening Hours Mon – Thurs 8.45am – 5pm Fri 8.45am – 4.30pm

Domestic Abuse

Broken Rainbow Support for Lesbian, Gay, Bisexual and Transgender people experiencing domestic abuse. Tel: 0845 2604460 Mon 2-8pm, Wed 10-1pm, Thurs 2-8pm Website: www.broken-rainbow.org.uk

Kinergy Sex Abuse & Rape Counselling Tel: 0117 908 7712 Mankind Offer support and advice on surviving man sexual abuse, sexual attack or sexual assault. Helpline: 01273 510447 Website: www.mankinduk.co.uk

The Freedom Programme Support group for women who wish to learn more about the reality of domestic abuse. Tel: 0117 914 2232 Website: www.freedomprogramme.co.uk

Men as Survivors (MASH) Provide information, support and counselling for men who have been raped or sexually abused. Helpline: 0845 122 1201 (7pm10pm Mon/Tue/Thu) Website: http://www.survivorsuk.org/

Male Advice Line Helpline for men experiencing domestic abuse. Tel: 0808 801 0327 Website: www.mensadviceline.org.uk Next Link Domestic Abuse Services Safe housing & support for women citywide Address: 5 Queen Square, Bristol, BS1 4JQ Tel: 0117 9250680

Rape Crisis Line Helpline: 0117 9351707 Website: www.rapecrisis.org.uk Touchstone Service provided by Southmead Project for those who have suffered abuse. Tel: 0117 959 4809 See details on Page 27

Police Domestic Violence Service Tel: 0845 4567000

49


Childcare Services If you require childcare in order to attend structured treatment, Bristol City Council provide a supported childcare scheme for children in need, from birth to 4 years of age, for up to 12 hours per week. For further information call: Early Years and Child Care Service: 0117 9037993 Sure Start Sure Start brings together childcare, early education, health and family support services for families with children under 5 years old. Operating within geographical boundaries each scheme is run in response to identified need. Easton: 0117 941 3400 Hartcliffe/Highridge & Withywood: 0117 944 6474 Kingsweston: 0117 968 8970 Knowle West: 0117 903 9781

Advice for Young People Alateen Support for 12-20 year olds dealing with problems with alcohol. Helpline: 0207 4030888 (10am – 10pm) Brook Advisory Centre See details in Sexual Health section page 42. Connexions Career advice, help and support on all the issues that affect young people. Address: 4 Colston Ave, Bristol, BS1 4ST Tel: 0117 987 3700 Cruse Bereavement Care Helpline: 0808 808 1677 Email: info@rd4u.org.uk FRANK Advice and information on drugs and alcohol for young people Helpline: 0800 776600 Website: www.talktofrank.com

Advice for Relatives/Carers Adfam Tel: 020 7553 7640 Website: www.adfam.org.uk Bristol Carer’s Service Free confidential advice, information and support for those concerned about someone else’s drug use. KWADS: 0117 9533870 Southmead: 0117 9506022 Care Forum Tel: 0117 965 4444 Website: www.thecareforum.org

Freedom Youth See info on page 43. Get Connected Free Confidential Help for Young People. Tel: 0808 808 4994 (1pm – 11pm) Website: www.getconnected.org.uk

Bristol Drugs Project (BDP) Address: 11 Brunswick Square Bristol BS2 8PE Tel: 0117 9876000 Fax: 0117 9871900 Email: info@bdp.org.uk Website: www.bdp.org.uk

Opening Hours Drop in services held in several locations as follows: Directions: From the centre, cross over Bond Street and turn onto York Street, continue onto Brunswick Square.

Central Bristol 11 Brunswick Square, Bristol BS2 8PE Opening Hours Mon – Fri 9.30am –5.00pm Saturday 9.30am –12.30pm

Women Only Space Available • Wednesday 11am - 1pm (Crèche Available) South Bristol Women’s Drop-In • Hartcliffe Childrens Centre, Hareclive Road, Hartcliffe Thursday 11am – 1pm (Crèche Available) Mobile Harm Reduction Service • See details of Needle Exchange Sites on Page 22

What Now? Offer information, advice and guidance to young people aged 1125. Helpline: 0800 511111 Website: www.whatnow.co.uk

Families Anonymous Helpline: 0845 1200 660 Website: www.famanon.org.uk

Continued overleaf….

48

9


Bristol Drugs Project (BDP) Continued…. Services Available • • • • • • • • • • •

• • • • • • • •

Shared Care Shared Care Plus Maternity Service Carer’s Service Complementary Therapies Criminal Justice Resettlement Detached Work Alcohol Service (in North West Bristol) • Early Intervention/Youth Work Service • Housing Support Service

Brief Interventions (1-3 sessions) Counselling Care Planned Support Structured Day Programme Needle Exchange Open Access Drop In Advice & Information Community Detox Family Support Service Relapse Prevention Drug Using Parents Service

Who Can Access the Service? • Over 18 years • Under 18 Years - Youth Service Only • Drug Users • Abstinent • Non-Abstinent • Family/Carers • Primary Alcohol Users - Alcohol Service How Do People Access the Service? • Self Referral – drop in or phone • Professional Referral – by phone or in writing Are there Any Costs to the Service User? No Additional Support Services Translation Service Support for visually impaired Support for hearing impaired

10

Services Specific to Black & Minority Ethnic People Nilaari Culturally appropriate drug treatment services primarily for Black and Other Minority communities, however anyone in need of support can access their services See main details on page 23. Mushwera Part of UFO see page 51. This group focuses on barriers that Black & Minority Ethnic people can experience in accessing drug treatment within the city. Awaz Utaoh BME community organisation aiming to relieve the isolation, distress, poverty and victimisation experienced by identified target communities, reintroducing them into mainstream society & promoting community cohesion. Address: 415-417 Stapleton Road, Eastville, Bristol, BS5 6NE Tel: 0117 935 45 28 Email: awazutaoh2@aol.com Black Carer’s Project Culturally appropriate services and support to Black Carers. Address: Unit 6, 20-23 Hepburn Road, St Paul's, Bristol BS2 8UD Tel: 0117 914 4491 / 914 4492 Email: admin@blackcarersproject.co.uk Webite: www.blackcarersproject.co.uk

Bright Project Set up in April 2005 in response to reports of inequality in access to services that offer advice on legal rights and responsibilities. They also have a comprehensive list of Black and Other Minority Ethnic Community Organisations in Bristol on their website. Address: The Bright Project The Black Development Agency 5 Russell Town Avenue, Redfield Bristol, BS5 9LT Tel: 0117 939 6645 Website: www.brightproject.org.uk Email: ejaz@blackdeva.org.uk Support Against Racist Incidents (SARI) A voluntary black-led agency offering support & empowerment to victims of racial harassment Tel: 0117 942 0060 Website: www.sariweb.org.uk Email: sari@sariweb.org.uk Signpost Project and Rite Direkshon One stop shop for Afro Caribbean community – provides advice and information. Address: 248 Stapleton Road, Easton, Bristol, BS5 0NT Tel: 0117 9511997 Email: projectsignpost@yahoo.co.uk

Services for Older People None of the services in Bristol have an upper age limit unless specified.

47


Advice & Services for Women Avon Sexual Abuse Centre Tel: 0117 9351707 Bristol Crisis Service for Women Address: PO Box 654, BS99 1XH Helpline: 0117 925 1119 Email: bcsw@btconnect.com Web: www.selfinjurysupport.org.uk Dean Crescent Women only hostel Address: 11 Dean Crescent, Bedminster, Bristol, BS3 1AG Tel: 0117 9872055 Website: www.novas.org Next Link Domestic Abuse Services Safe houses in Bristol for women Address: 5 Queen Square, BS1 4JQ Tel: 0117 9250680 Email: enquiries@nextlinkhousing.co.uk Website: www.nextlinkhousing.co.uk One25 Project Work with women involved in street based sex work to enable them to access appropriate services. Address: The Grosvenor Centre, 138a Grosvenor Road, St. Pauls, Bristol, BS2 8YA Tel 0117 909 8832 Website: www.one25ltd.co.uk Email office@one25.org.uk Refuge 24 Hour help line 0808 2000 247 Pregnancy Advisory Service Helpline: 0117 9276362 Well Women Helpline: 0117 9413311

Womankind Helpline: 0845 4582914 Website: www.womankindbristol.org.uk

Advice for Men Men as Survivors (MASH) Provide information, support and counselling for men who have been raped or sexually abused Helpline: 0845 122 1201 (7pm-10pm Mon/Tue/Thu) Website: http://www.survivorsuk.org/ Mankind Offer support and advice on surviving male sexual abuse, sexual attack or sexual assault. Helpline: 01273 510447 Website: www.mankinduk.co.uk Male Advice Line Helpline for men experiencing domestic abuse Tel: 0808 801 0327 Website: www.mensadviceline.org.uk

Advice for Lesbian, Gay and Bi-sexual People Broken Rainbow Support for Lesbian, Gay, Bisexual and Transgender people experiencing domestic abuse Tel: 0845 2604460 Mon 2-8pm, Wed 10-1pm, Thurs 2-8pm Website: www.broken-rainbow.org.uk

Bristol & District Tranquilliser Project Address: 88 Henleaze Road Bristol BS9 4JY Tel: 0117 9622509 (Office) Helpline: 0117 9628874 Opening Hours Monday – Thursday 10am – 4pm

Services Available • • • • • • • • •

Directions: Situated on Henleaze Road

Brief Interventions (1-3 Sessions) Counselling Care Planned Support Open Access Drop In Advice & Information Complementary Therapies Ear Acupuncture Detached Work Helpline

Who Can Access the Service? • Over 18 Years • Drug Users • Abstinent How Do People Access the Service? • Self referral by phone • Professional referral by phone or in writing Are there any Costs to the Service User? No

Freedom Youth A youth group for Lesbian, Gay and Bisexual young people, and those questioning their sexuality aged 13-21 years of age Tel: 0117 3773677 Website: www.freedomyouth.co.uk

46

11


Bristol Specialist Drug & Alcohol Service (BSDAS) Address: The Blackberry Centre Blackberry Hill Hospital Manor Road Fishponds Bristol BS16 2EW Tel: 0117 3784500 Fax: 0117 9021174 Website: www.awp.nhs.uk Opening Hours Mon –Fri 9am – 5pm

Directions: UWE Glenside site enter via the `blue’ entrance.

Health Advice Physical Health

Mental Health

NHS Direct 24 hour telephone advice and health information service. Tel: 0845 4647 Website: www.nhsdirect.nhs.uk

Bristol Mind Tel: 0117 9800370 Helpline: 0808 808 0330 (Wed Sun 8pm-midnight)

Bristol Dental Hospital Lower Maudlin St, Bristol, BS1 2LY Tel: 0117 928 4383 Emergency Dental Care Helpline: 0117 9230050

The Robert Smith Unit (ALCOHOL) Address: 12 Mortimer Road, Clifton, Bristol, BS8 4EX Tel: 0117 9735004 Opening Times: Monday to Friday 9am – 4pm (Open until 7pm on Wednesday)

Homeless Health Service Address: Compass Centre, 1 Jamaica Street, St Pauls, Bristol Healthcare and Advice for Single Homeless people (H&ASH) team Clinics also run from: New Street Day Centre, 1 New Street, St Judes, Bristol BS2 9DX. Tel: 0117 989 2450 Health Link Team Provide health and housing advice and advocacy. Tel: 0117 989 2454 Supervised Methadone and Resettlement Team (SMART) Tel: 0117 989 2450

Clients can be seen at various satellite and outreach clinics throughout the city, arranged through a key-worker:

CAAAD Hepatitis Support Service For further details see page 15.

Wellspring Healthy Living Centre Beam St Barton Hill BS5 9QY

Terrence Higgins Trust – West Support and care services for people living with, and affected by HIV/AIDS, and sexual health information. Address: Aled Richards Centre, 8 -10 West Street, Old Market, Bristol, BS2 0BH Tel: 0117 955 1000 Web: www.tht.org.uk Opening Times: Mon-Fri 10am - 4pm National helpline: 08451221200

Stokes Croft Clinic Address: 59-61 Stokes Croft, Bristol, BS1 3QP Tel: 0117 9232077 Fax: 0117 9249913 Opening Times: Mon, Tues & Fri 9am – 5pm Wed & Thurs 9am – 7pm

Knowle West Healthy Living Centre Daventry Road Knowle West BS4 1WH Continued overleaf….

12

Inner City Mental Health Team Helpline: 0117 9556098 MINDINFOLINE Information and advice on Mental Health issues Helpline: 0845 7660 163

Sexual Health Bristol Sexual Health Services Testing and treatment for sexually transmitted diseases Address: Central Health Clinic, Tower Hill, Bristol, BS2 0JD Tel: 0117 342 6900 Brook Advisory Centre Offer contraceptive and sexual health advice via a walk-in session or appointment for people under 25 years of age. Helpline: 0117 9291191 Main Switchboard: 0117 9290090 Contraception Helpline Tel: 0117 970 2282 Terrence Higgins Trust – West See details in Physical Health section

45


Thurs

9.30am1.30pm 10am – noon 10am – 3.30pm 1pm – 4pm Noon – 3pm 2pm – 4.30pm 8pm – 9.45pm 9.15– 9.30pm

Fri

9.30am- 1.30pm 10am – noon 10am – noon 1pm – 4pm 9.15– 9.30pm 9.30 – 10.30pm 10.30pm-11pm 7.30– 8.30am 10am – noon Noon – 2pm 8.30pm-9.30pm

Sat

Novas Day Centre

See Notices

St Nicholas Church Methodist Centre

Sandwich/Coffee Breakfast

125 Project The Wild Goose Salvation Army Candle Project The Wild Goose P"n"J Church

WOMEN ONLY Hot Meals Dinner

Novas Day Centre Trinity Tabernacle St Nicholas Church 125 Project P"n"J Church Julian Trust Night Shelter Julian Trust Night Shelter (back door) Bus Station St Nicholas Church Bear Pit P"n"J Church EVERY OTHER WEEK

9.15pm– 9.30pm 9.30 – 10.30pm 10.30pm-11pm

Soup Run See Notices Coffee Sandwich/Coffee WOMEN ONLY Soup Run Cooked Meal Sandwiches Breakfast Sandwich/Coffee Soup Run “Big Soup Run”

P"n"J Church Soup Run EVERY OTHER WEEK Julian Trust Night Shelter Cooked Meal Julian Trust Night Shelter Sandwiches (back door) “Bear Pit”, St James Barton Roundabout, Bristol, City of Bristol Brunswick Square, Bristol Bus station - Malborough Street, Bristol, BS1 3 Julian Night Shelter, Julian House, Little Bishop St, Bristol, Avon, BS2 9JF Methodist Centre Novas Day Centre/New Street Day Centre, 1 New Street, St Judes, BS2 9DX P“n”J Church Salvation Army Sisters of the Church, Ashley Road Salvation Army Candle Project St Nicholas Church The Wild Goose 12 City Rd, Bristol, BS2 8TP Trinity Tabernacle Hassell Drive, Bristol, BS2 0AN 125 Project, Grosvenor Road, St Pauls

44

Bristol Specialist Drug & Alcohol Service (BSDAS) Continued…. Petherton Resource Centre 3 Petherton Road Hengrove Bristol BS14 9PB

Services Available

• • • • • • • • • • • • •

Assessment Specialist Prescribing Inpatient Treatment Community/Home Detoxification Hepatitis Clinic Naltrexone Specialist Maternity Services Rapid Access Prescribing (for Criminal Justice Clients) Supervised Consumption/Dispensing Psychological Interventions Community Care Assessments Care Co-ordination Alcohol (Day Treatment Programme)

Who Can Access the Service? • Over 18 years

• • • •

Drug Users Primary Alcohol User Abstinent Non-Abstinent

How do People Access the Service? • Professional referral by phone or in writing Are there any Costs to the Service User? No

13


Bristol Youth Offending Team (YOT)

FOOD SERVICES IN BRISTOL These food programmes are targeted at the homeless community. They can be subject to change at short notice and we cannot accept any responsibility for this.

Address: Kenham House Wilder Street Bristol BS2 8PQ

7.30–8.30am 12.30– 1pm

Sun

Tel: 0117 9036480 Fax: 0117 9036481 Email: Website:

5.00-7.00pm 6pm onwards

Opening Hours Mon-Thurs 9am to 5pm Fri 9am to 4.30pm

9.15–9.30pm Directions: From Bond St heading in the direction of the M32, turn left onto Upper York Street go straight on past Brunswick Square. Turn left onto Wilder Street. Kenham House is on the left hand side.

Services Available

• • • • • •

2.15– 4.15pm 3.00–4.45pm

Brief Interventions (1-3 Sessions) Counselling Care Planned Support

Mon

Advice and Information

7.30am – 8am 9.30am12.30pm 9.30am1.30pm 10am – noon Noon – 2pm 1pm – 4pm 1pm – 4pm 1.30 – 3pm 2– 4.30pm

Relapse Prevention Criminal Justice Resettlement

Tues

Who Can Access the Service? • Under 18 years • Drug Users • Abstinent • Non-Abstinent • Primary Alcohol User How do People Access the Service? • Professional referral by phone or in writing (through criminal justice system) Are there any Costs to the Service User? No

14

Wed

8pm–9.45pm 9.15–9.30pm 9.30–10.30pm 10.30pm-11pm 9.30am- 1.30pm 10am – noon 10am – 3.30pm 1pm – 4pm 8pm – 9.45pm 9.15– 9.30pm 9.30 – 10.30pm 10.30pm-11pm

Bus Station Salvation Army Candle Project Sisters of the Church Methodist Centre (Not weekly - see notices) St Nicholas RC Church Brunswick Square (2nd & 4th Sunday of month) P"n"J Church

Breakfast Lunch Food/Clothes Soup & Sandwich (until 4pm) Coffee & Sandwich "Big Soup Run" Soup Run

Bus Station Salvation Army, Hassell Drive Novas Day Centre

Breakfast Breakfast & Lunch from noon See Notices

St Nicholas Church The Wild Goose 125 Project

Sandwich/Coffee Hot Meals WOMEN ONLY

125 Project The Wild Goose Salvation Army Candle Project The Wild Goose P"n"J Church Julian Trust Night Shelter Julian Trust Night Shelter (back door) Novas Day Centre St Nicholas Church Methodist Centre 125 Project The Wild Goose P"n"J Church Julian Trust Night Shelter Julian Trust Night Shelter (back door)

43

WOMEN ONLY Hot Meals Dinner Soup Run Cooked Meal Sandwiches See Notices Sandwich/Coffee Breakfast WOMEN ONLY Soup Run Cooked Meal Sandwiches


Temporary Accommodation

CAAAD Project

It should be noted that there is a very high demand for accommodation in Bristol and as a result, vacancies for all projects are very limited.

Address: Stanton House 188 Lawrence Hill Bristol BS5 0DR Tel: 0117 9042297 Fax: 0117 9042200 Email: caaad@bartonhillsettlement.org.uk Website: www.bartonhillsettlement.org.uk

Dean Crescent Single Homeless women aged 16 – 65 years. WILL NOT ACCEPT: women with very recent history of violence or arson. Address: 11 Dean Crescent, Bedminster, Bristol, BS3 1AG Tel: 0117 9872055 Jamaica St Hostel 24 Hr, Single Homeless people aged 18-65 years. Dogs and other pets allowed. Admission is by referral via The Hub (see page 40) and Outreach. Address: 1 Jamaica Street, Stokes Croft, BS2 8JR Tel: 0117 9246415 Julian Trust (Night Shelter) Emergency Nightshelter: Mon – Wed, Fri & Sat from 9.30pm. Over 18 years. No pets. Admission is on a first come, first served basis. All services are free. Evening meals, breakfast and take away sandwiches are available for overnight residents. Rough sleepers can visit for an evening meal. Address: Julian House, Little Bishop St, St Pauls, Bristol, BS2 9JF Tel: Tel 0117 924 4604 (evenings only) Logos House Single homeless men aged 18+ years. Admission is via self or agency referral. Address: Wade Street, St Judes, Bristol, BS2 9EL Tel: 0117 9552821 Redwood House Mainly single homeless men but also has an annexe for women. Age 18 – 65 years. Referral through ECHG Outreach or The Hub during the week, after 5pm and weekends self-referral is accepted. Address: 1 Wade Street, St Judes, Bristol, BS2 9DS Tel: 0117 9071100

Directions: Located on the corner of Lawrence Hill and Ducie Road. Large car park at rear of building Buses 6,7,36,41,42,43,44,45 all from town centre stop 200yards away. Train stops at Lawrence Hill Station - 200yds from project.

Opening Hours Monday 9am – 1pm & 2pm – 5pm Tuesday 2pm – 5pm Wednesday 9am –1pm & 2pm – 5pm Thursday 9am – 1pm & 2pm – 8pm Friday 9am – 1pm & 2pm – 5pm Saturday 2pm – 4pm Services Available • Brief Interventions 1-3 Sessions

• • • • • • • • • •

Counselling Care Planned Support Open Access Drop In Advice & Information Support Community Detox Relapse Prevention Peer Support Service Training for Service Users

•Complementary Therapies including: Full body Acupuncture, Reflexology, homeopathy, Massage, Ear Acupuncture (available daily) and a Herbalist. •HEADSPACE – Drop in (Thursday 3pm – 5pm). A Mental Health nurse is available to talk to people with concerns around anxiety, depression, medication, hearing voices or mental health services •Women’s Alcohol Support Group (Saturdays)

Education, Training & Employment Advice. Hepatitis Support Services – Including a Hepatitis Nurse available for vaccinations and testing.

Who Can Access the Service? •Over 18 Years •Drug Users •Alcohol Users •Abstinent

How do People Access the Service? •Self referral by phone or at drop-in •Professional referral by phone or in writing

Are there any Costs to the Service User? Herbs prescribed £1.50 per week

42

15


CJIT (Criminal Justice Intervention Team) Address: Room G05 – G21 Ground Floor Council House College Green Bristol BS1 5TR (CJIT entrance is door 3 on Frogmore Street)

Opening Times: Day

Tel: 0117 9036240 Fax: 0117 9036271 Email: cjit@bristol.gov.uk Opening Hours CJIT Office Mon - Fri 9am –5pm Drop-in Mon, Tues, Thurs & Fri 11.30am – 4pm Custody Suite Mon – Fri 9am – 7pm Sat 9am – 3pm Sun 10am – 2pm Court Office Mon – Fri 9am – 5pm

Services Available

• •

Care Co-ordination Care Planned Support

• •

• •

Non-Abstinent Class A Drug Users who are in the Criminal Justice System

Directions: From the centre head up towards Park Street. The Council House is situated next to the cathedral on the left hand side of the road.

Community Care Assessments Advice and Information

Who Can Access the Service? • Over 18 Years

How do People Access the Service? • Professional referral via CJIT, CARATS or DMT/POU on completion of order or for CCA • Self-referral only possible if the person has been a CJIT client within the past 2 years.

Are there any Costs to the Service User? No Additional Information Bus fares can be refunded for appointments

16

Southmead Southmead House, 256 Greystoke Avenue, Southmead, Bristol, BS10 6BQ Tel: 0117 9038700

Monday

Opening time of Customer Service Points 8.30am - 5.00pm

Tuesday Wednesday Thursday Friday

8.30am - 5.00pm 10.30am - 5.00pm 8.30am - 5.00pm 8.30am - 4.30pm

Opening times of cash desk 9am to 12pm & 1pm to 4pm 9am to 12pm 1pm to 4pm 9am to 12pm 9am to 12pm & 1pm to 4pm

CHAS (Bristol) Housing Advice Service Address: PO Box 2219, Bristol BS99 7HH Tel: 0117 9351260 Email: chasbristol@supanet.com The Hub The Hub is a housing advice centre aimed at single people & couples without dependent children. Its main focus is the prevention of homelessness and housing advice, providing customised housing options packages for you. They also work with various other agencies to help you in related areas such as social services, health, and privately rented sector housing Address: Schooner House, 13-17 Cumberland Street, St Pauls, Bristol, BS2 8NL Helpline: 0117 9141188 Fax: 0117 9146622 Minicom: 0117 9141191 Email: Jamie.booth@bristol.gov.uk Website: www.bristol.gov.uk/hub Opening Hours: Mon/Tues/Thurs/Friday: 11am-3.30pm Wed: 12noon-3.30pm Shelter Address: Bristol Housing Aid Centre, Kenham House, Wilder Street, Bristol, BS2 8PD Tel: 0117 9241500 Free Housing Advice Line: 0808 800 4444 Email: Bristol@shelter.org.uk Website: www.shelter.org.uk

41


Housing Advice

Drug & Young People Project

Avon and Bristol Law Centre The Law Centre provides advice for tenants with housing problems including: rent arrears, disrepair, eviction/repossession, homelessness, return of deposit & illegal eviction/harassment Address: 2 Moon Street, Stokes Croft, Bristol, BS2 8QE General Enquiries: 0117 9248662 Advice Line: 0117 916 7730 (Mon 1pm – 4pm) Fax: 0117 924 8020 Email: mail@ablc.co.uk Bristol City Council Customer Service Points (Area Housing Offices) Provide help and assistance if you have a query about housing or council services in general and you if wish to speak to someone face to face. They are based at the following places: Central - Phoenix Court Bond Street South, Bristol, BS1 3PH Bedminster 2-3 Waring House, Redcliffe Hill, Redcliffe, Bristol, BS1 6TB Southmead Southmead House, Greystoke Ave, Southmead, BS10 6BQ Fishponds Robinson House, Hockeys Lane, Fishponds, Bristol, BS16 3HL Hartcliffe Symes House, Peterson Square, Hartcliffe, Bristol, BS13 0BD Knowle Salcombe House, 147 Salcombe Road, Knowle, Bristol, BS4 1AB Ridingleaze Ridingleaze House, Ridingleaze, Lawrence Weston, Bristol, BS11 0QE Tel: General enquiries phone: 0117 922 2000 Please note that lines are closed on Wednesdays between 2.30pm and 4.30pm for staff training.

40

Address: 148 Rodbourne Road Westbury-on-Trym Bristol BS10 5AN Tel: 0117 3772997 Fax: 0117 3772997 Opening Hours Mon – Thurs 8.30am – 5pm Friday 8.30am – 4.30pm

Services Available The project works with young people and children in contact with Social Services who are at risk of using drugs or who have problems around their drug use. It also works with those who have responsibility for these young people and children and young people whose parents/carers are using drugs/alcohol problematically. • Consultation Service for professionals, parents/carers

• • •

Individual Assessment Structured one to one support Advice & Information

Who Can Access the Service? • Must be aged 0 – 17 years

• • •

Home address must be in Bristol Must have an allocated Social Worker The Young Person or Child must have agreed to the referral to the service

How do People Access the Service? • Access is via professional referral (social worker) in writing or by phone Are there any Costs to the Service User? No

17


(Hartcliffe & Withywood Kick Start) Address: Unit 7 The Gatehouse Hareclive Road Hartcliffe Bristol BS13 9JN

National Society for the Prevention of Cruelty to Children (NSPCC) Helpline: 0808 800 5000 Website: www.nspcc.org.uk Parents Against Drug Abuse (PADA) Tel: 08457 023867 Website: www.pada.org.uk

Tel: 0117 9642859 Fax: 0117 9784240 Email: info@hawks1.org.uk Opening Hours Monday – Friday 9am – 5pm

Directions: From Hartcliffe Way at the roundabout take the exit onto Whitchurch Lane. Turn left at traffic lights onto Hareclive Road and the Gatehouse Centre is on your right.

Services Available

• • •

Parents/Carers Support Services for parents who are alcohol/drug users in South Bristol Early Intervention Service for Young People 11-18 who are concerned around their own or someone else’s substance use/misuse Early Intervention Service/Hidden Harm for Young People 4-18 who are affected by a parent or carer’s substance use/misuse

Who Can Access the Service? • Over 18 Years • Under 18 Years • Drug Users • Abstinent • Non-Abstinent • Parents/Carers • Primary Alcohol Users

Parentline Plus Helpline: 0808 800 2222 Website: www.parentlineplus.org.uk Prisoners Families and Friends Service Helpline: 0808 8083444 Website: www.prisonersfamiliesandfriends.or g.uk Quitline Support and advice on how to stop smoking. Helpline: 0800 002200 Website: www.quit.co.uk Relate Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support. Monday to Friday 9.30am to 4pm Helpline: 0845 1304016 Website: www.relate.org.uk

How do People Access the Service? • Self Referral - by phone or at drop-in

National Drugs Helpline 0800 776600

Professional Referral - by phone or in writing

Are there any Costs to the Service User? No

18

Release 24Hr confidential helpline offering advice on drug use & legal issues Monday to Friday 11am-1pm & 2pm-4pm Helpline: 0845 4500215 Email: ask@release.org.uk

Re-Solv Information & advice on solvent and volatile substance abuse. Helplne: 01785 810 762 Website: www.re-solv.org.uk or www.sniffing.org.uk Samaritans Provide confidential non-judgemental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide. Helpline: 08457 909090 Email: jo@samaritans.org Website: www.samaritans.org.uk Saneline Offer practical information, crisis care and emotional support to anybody affected by mental health problems. Helpline: 0845 7678000 Website: www.sane.org.uk Email: sanemail@sane.org.uk Sexaholics Anonymous Provide a programme of recovery for those who want to stop their sexually self-destructive thinking and behaviour. Helpline: 07000 725463 Website: www.sa.org or www.sauk.org The Alliance

38 Provide advocacy, training and

helpline services to past, current or potential future drug treatment service users. Helpline: 0845 1228608 Email: info@m-alliance.org.uk Website: www.m-alliance.org.uk Victim Support Helping people cope with crime. Helpline: 0845 3030900 Website: www.victimsupport.org.uk

39


Useful Phone Numbers

HMP Bristol

Alcoholics Anonymous Helpline: 0845 7697555 Local Helpline: 0117 9265520 Website: www.alcoholicsanonymous.org.uk

HIV/AIDs National Helpline 0800 567123 (Open 24 Hours everyday) Jewish Women’s Aid Helpline Tel: 0800 591203 Website: www.jwa.org.uk

Befrienders Provide emotional support people contemplating suicide. Tel: 08457 909090 Website: www.samaritans.org

Kidscape (& Parent Helpline) 0845 1205204 (Mon-Fri 9am-4pm) Website: www.kidscape.org.uk Missing Persons Helpline: 0500 700 700 Website: www.missingpersons.org.uk

Childline (freephone) Tel: 0800 1111 Website: www.childline.org.uk Cocaine Anonymous Helpline: 0800 6120225 Website: www.cauk.org.uk Email: info@cauk.org.uk Cruse Bereavement Care Day by Day Helpline: 0844 477 9400 (Monday to Friday 9.30am to 5pm) Email: helpline@cruse.org.uk Drinkline Helpline: 0800 9178282 (Mon-Fri 9am – 11pm) Website: www.patient.co.uk/showdoc/26738981/

FRANK Advice and information on drugs and alcohol for young people. Helpline: 0800 776600 Website: www.talktofrank.com Get Connected Free Confidential Help for Young People Tel: 0808 808 4994 (1pm – 11pm) Website: www.getconnected.org.uk Email: help@getconnected.org.uk

Nacro Support for people who have been in prison or who are at risk of offending. Tel: 020 7840 7200 Website: www.nacro.org.uk NAPAC (National Association for People Abused in Childhood) Tel: 0800 085 3330 Website: www.napac.org.uk Narcotics Anonymous Tel: 0117 924 0084 National Helpline: 0845 3733366 Email: NAHelpline@ukna.org Website: www.ukna.org National Association of Children of Alcoholics (NACOA) Helpline: 0800 3583456 Website: www.nacoa.org.uk Email: helpline@nacoa.org.uk

Address: 19 Cambridge Road Horfield Bristol BS7 8PS Tel: 0117 3723252 CARATS TEAM Email: colin.jeffery01@hmps.gsi.gov.uk Directions: Travelling up Gloucester Road from the city centre turn left onto Cambridge Road.

Opening Hours N/a

Services Available

• • • • • • • • • •

Brief Interventions (1-3 sessions) Counselling Care Planned Support

From 2008 there will be an Integrated Drug Treatment Service (IDTS) in Bristol Prison.

Structured Day Programme Specialist Prescribing In-patient Detoxification/Stabilisation Advice and Information Complementary Therapies (Auricular Acupuncture) Criminal Justice Resettlement Detached Work

Who Can Access the Service? • Over 18 Years

• •

Abstinent Non-Abstinent

How do People Access the Service? • Referral from CJIT

Self-Referral to CARAT’s Team

Are there any Costs to the Service User? No

38

19


KWADS (Knowle West Alcohol and Drug Service)

Emergency Services

Address: 49-51 Filwood Broadway Knowle West Bristol BS4 1JL

Call 999 and ask for the Police, Ambulance or Fire Brigade as necessary

Tel: 0117 9533870 Fax: 0117 3002952 Email: info@kwads.org.uk Opening Hours Mon-Thurs 10am – 6pm Tuesday Carer’s Group 6.30pm – 8pm Friday 9am – 5pm

Services Available

• • • • • • • • • •

Carers Service Brief Intervention (1-3 sessions) Open Access Drop-In Advice and Information One to One Support Carer’s Structured Groupwork

Directions: From central Bristol, pass Temple Meads Station, follow signs to Wells onto A37, after approx 1 mile turn right into Airport Rd (A4174). At traffic lights, turn right onto Creswicke Rd. Take 5th turning on right onto Filwood Broadway. KWADS is on the corner of Filwood Broadway/Hartcliffe Rd, opposite the Catholic Church.

Carer’s Peer Support Group

A & E Hospitals

NHS Walk-In Centres

Bristol Royal Hospital for Children Address: Paul O’Gorman Building, Upper Maudlin Street, Bristol, BS2 8BJ Switchboard: 0117 9230000 Main Reception: 0117 3428460/8461 Family Information Service - 0117 342 8065

Bristol City Walk-In Centre 35 Broad Street, Bristol, Avon, BS1 2EZ Tel: 0117 906 9610 Opening Times: Mon- Sat 8am - 8pm. Sun & BH 10am to 6pm.

Bristol Royal Infirmary (BRI) Address: Upper Maudlin Street, Bristol, BS2 8HW Tel: 0117 9230000 Frenchay Hospital Address: Frenchay Park Road, Frenchay, Bristol, BS16 1LE Tel: 0117 9701212 Southmead Hospital Minor Injuries Unit Address: Westbury on Trym, Bristol, BS10 5NB Tel: 0117 9505050 Open 9am – 9pm

Family & Friends Forum

Police Stations

Complementary Therapies (Auricular Acupuncture and Herbal Teas)

Who Can Access the Service? • Anyone concerned about someone else’s drug use How do People Access the Service? • Self Referral - by phone or drop-in

In Emergencies

Professional Referral - in writing or by phone

Are there any Costs to the Service User? No

20

Avon & Somerset Constabulary HQ Address: PO Box 37, Valley Road, Portishead, Bristol, BS20 8QJ (24Hr) Tel: 01275 818181 General Enquiries: 0845 4567000 Website: www.avonandsomerset.police.uk West Country Crime Stoppers Tel: 0800 555 111

Bristol (South) Walk in Centre 5 Knowle West Health Park Downton Road Knowle Bristol BS4 1WH Tel: 0117 903 0000 Opening Times: Every Day 9am – 9pm

Other Services NHS Direct 24 hour telephone advice and health information service provided by trained nurses as part of the National Health Service. Tel: 0845 4647 Website: www.nhsdirect.nhs.uk Social Services Duty Social Work Team Child Protection & Mental Health needs Out of Hours Number: 01454 615165

37


• Carried with a letter from the prescribing doctor confirming the carriers name,

destination, drug details/amounts. • Checked with the relevant embassy/consulate to enquire of any restrictions in the country to be visited (contact details of embassies etc can be found at: www.drugs.gov.uk Personal import/export licences will only be issued to travellers carrying controlled drugs abroad for periods exceeding 1 month. If a person is staying outside their resident country for a period exceeding 3 months they are advised to register with a doctor in the country they are visiting for the purpose of receiving further prescriptions. Licences are normally issued with an expiry date of 1 week after the expected return date to the UK. Please note: A personal licence has no legal standing outside the UK and is intended to allow travellers to pass through UK Customs unhindered. Travellers are, therefore, advised to contact the Embassy or Consulate of country of destination to check for regulations or restrictions concerning their particular drug (s) before embarking upon their journey.

Maternity Drug Clinic Address: St Michael’s Maternity Drug Clinic St Michael’s Hospital Southwell Street Bristol BS2 8EG Tel: 0117 9285488 Opening Hours Tuesday Mornings Southmead Maternity Drug Clinic Southmead Hospital Westbury on Trym Bristol BS10 5NB Tel: 0117 9595314 Fax: 0117 9595313 Opening Hours Monday afternoons

St Michael’s Hospital Directions: There is a free hospital bus from the city centre to St Michaels Hospital. Car park nearby with parking for disabled drivers

Services Available Maternity Service including: • Specialist Prescribing

• • •

Advice & Information Family Support Services Shared Care

Who Can Access the Service? Pregnant clients who are: • Current Drug Users

Abstinent

How do People Access the Service? • Self Referral through drop in or by phone

Professional Referral by phone or in writing

Are there any Costs to the Service User? No

36

21

Southmead Hospital Directions: There are bus stops outside the hospital and an on site car park with disabled parking


Needle Exchanges in Bristol All needle exchange services should display the symbol below (see colour version on back cover).

Static & Mobile Needle Exchange

Mobile Harm Reduction Service

Bristol Drugs Project

The Mobile Harm Reduction Services (MHRS) run by BDP operates from sites around the city as follows:

Tel: 0117 9876000 Website: www.bdp.org.uk BDP provide a needle exchange service from their Brunswick Square site (see map on page 9). Mon-Fri 9.30am-5pm Sat 9.30am – 12.30pm

Hartcliffe

3pm 5.30pm

Knowle West

Mon Fri

12pm 2.30pm

Before searching the police must tell you why they want to and give you a copy of the search warrant.

Tues

5.30pm 8pm

Drugs on holiday

Tues

1.30pm 4.30pm

• Drug legislation varies in every country and many refuse to grant bail before

Wed

5.45pm 8pm

• If you are caught with drugs abroad you will still get a criminal record in the

Thurs

1.30pm 4.30pm

Fri

1.30pm4.30pm

Kings Square

Southmead Ullswater Road, near Southmead Health Centre

Withywood Community Centre

Stockwood Lyons Court Road, off Sturminster Avenue

Henbury Henbury Court off Station Road

5.30pm 8pm 5.30pm Wed Outside Redwood 8pm House 5.30pm Thurs 8pm 9pm Warwick Road Mon 12am Layby near to Charlotte Keel Health 9pm Wed Centre 12am Please contact BDP to confirm times / locations of visits: Tel: 0117 9876000 Mon

Wade Street

22

The police can enter and search: • Anywhere to arrest someone. • Your home after you have been arrested. • Anywhere you were immediately before you were arrested. • Anywhere to prevent injury or damage to property. • If they have a warrant stating why they are searching the place and give you a copy.

Mon Fri

Jamaica Street

There are currently around 20 pharmacies across the city providing a needle exchange service. Please contact BDP to confirm your nearest pharmacy and it’s opening hours: Tel: 0117 9876000

Police right to search premises

Hareclive Road (Opposite Health Centre) Hartcliffe Road Opposite KWADS

Pharmacy Needle Exchange

The police must identify themselves and explain their grounds for suspecting drug possession on the suspect. If the search occurs in public, it should only be a basic inspection of outer clothing. Under the Misuse of Drugs Act, the police have the right to take the suspect to the police station for a more detailed search.

trial. UK.

• There are many countries that take a hard line on drugs with offences that carry extensive prison sentences and some that still operate the death penalty. • You should always pack your own luggage and keep it with you at all times to avoid drugs being planted in your belongings.

Travelling with Prescribed Controlled Drugs With effect from 1st January 2007 only persons travelling for 28 days/4 weeks or more and carrying controlled drugs require a personal licence (a list of commonly held controlled drugs can be found at www.drugs.gov.uk). Travellers are advised to follow the guidelines below: Controlled drugs should be: • Carried in original packaging. • Carried in hand luggage. • Carried with a valid personal import/export licence (only if travelling for 1 month or more – see above).

35


Children and Young Persons (Protection from Tobacco) Act 1991

Nilaari

• Along with the Children and Young Persons Act 1933, makes it illegal to sell

Address: 184 Stapleton Road Easton Bristol BS5 0NZ Tel: 0117 9525742 Fax: 0117 9522400 Email: jean.smith@nilaari.co.uk Website: www.nilaari.co.uk

tobacco products, which includes cigarettes, to people under the age of 16. • It also makes it mandatory to display warning signs.

Drug Traffickers Offences Act 1994 • Gives police the power to seize the assets and income of anyone who is found guilty of drugs trafficking, even if that income isn't related to the trafficking of drugs. • It also makes it illegal to manufacture of sell equipment for the preparation or use of controlled drugs. Crime and Disorder Act 1998 • Makes it legal to force offenders who are convicted of crime committed in order to fund their drug habit into getting drug treatment. • It also allows for them to be tested for drug misuse.

What happens if you are caught with drugs? The action taken if you are caught with drugs will depend on the circumstances and the drug in question. You will normally be arrested, the drugs will be seized and you may be charged to court or received a formal caution. A record of the incident will be made that may be taken into account when deciding whether to charge or caution you in future incidents. If it is not your first offence, or you have been caught supplying or dealing the drug, you are more likely to be charged. If you are charged with possession and found guilty, you would be fined and/or be given a community sentence. If you are charged with dealing or supplying you may face a prison sentence. There is always a risk that you will be caught and punished for possession of a controlled substance. This may cause you to acquire a criminal record that could affect your employment prospects and ability to travel to certain countries.

Police Power to Stop and Search Under the ‘Police and Criminal Evidence Act 1984 (PACE) the police have the powers to stop and search and arrest someone if they suspect them of possessing illegal drugs.

34

Directions: A number of buses (4, 24, 48, 49) run frequently along Stapleton Road to/from the city centre.

Opening Hours Monday – Thursday 8.30am – 5pm Friday 8.30am – 4.30pm

Services Available

• Structured Day Programme – Stimulant specific group work programme (Phambili) • Brief Interventions (1-3 sessions) • Relapse Prevention • Counselling • Complementary Therapies • Care Planned Support (Reflexology) • Advice and Information • Criminal Justice Resettlement • Detached Work Who Can Access the Service? • Over 18 Years • Drug Users • Non-Abstinent • Abstinent How do People Access the Service? • Self Referral – by phone or at drop-in • Professional Referral - by phone or in writing Are there any Costs to the Service User? No Additional Information Nilaari provides culturally appropriate drug treatment services primarily to Black and Other Minority communities, however anyone in need of support can access their services

23


Probation Drug Management Team Address: Decourcy House Upper York Street Bristol BS2 8QN

Possession of Prescription Only medicines without a prescription is a serious offence. Drugs such as amyl nitrite, GHB and ketamine are regulated under the Medicines Act.

Tel: 0117 9447215 Fax: 0117 9429285 Email: bristoldmt@avon-somerset.probation.gsi.gov.uk Opening Hours Monday – Friday 9am – 5pm

Directions: From Bond St heading in the direction of the M32, turn left onto Upper York Street go straight on past Brunswick square. Decourcy House is on the corner of Wilder Street.

Services Available

• • • • •

• Pharmacy medicines may be sold by a pharmacist without prescription • General sales list medicines may be sold without a prescription in any shop

Care Co-ordination One to One Work Group Work Programme Women’s morning Service User Group

Who Can Access the Service? • Over 18 Years and convicted of a drug related offence and made subject to a community order with a Drug Rehabilitation Requirement by the court. How do People Access the Service? • Clients are referred subject to a court order and following a successful probation/treatment assessment. Are there any Costs to the Service User? No

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Road Traffic Act 1972 • Makes it an offence to drive while under the influence of drugs and drink. • Drugs include illegal and prescribed substances. • Causing death by dangerous driving could lead to a long prison sentence and an unlimited fine. Customs and Excise Management Act 1979 In conjunction with the Misuse of Drugs Act: • Makes it illegal to import or export controlled drugs without authorisation. • A successful conviction leads to the same penalties as under the Misuse of Drugs Act, although the fines can be more substantial, based on the value of the drugs seized. Licensing Act 1964 • Is the main piece of legislation relating to the sale and supply of alcohol. • It sets down the times alcohol may be served and who it may be served to. • The act makes it illegal to sell alcohol to anyone under the age of 18 (with some exceptions). Cigarette Lighter Refill (Safety) Regulations 1999 Is an amendment to the Consumer Protection Act 1987. • It makes it a illegal to supply gas cigarette lighter refills to anyone under the age of 18. • Retailers could face a hefty fine or a prison sentence. Intoxicating Substances (Supply) Act 1985 • Makes it an offence for a retailer to sell solvents to anyone under the age of 18, knowing that they are being purchased to be abused. • It doesn't make it illegal to own or buy solvents.

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Drugs Act 2005 The new Act brings about new police powers to test for class A drugs and more. Aims of Drugs Act • Increase the effectiveness of the Drug Interventions Programme by getting more offenders into treatment. • Introduce a new civil order that will run alongside ASBOs for adults to tackle drug related anti-social behaviour. • Enhance Police and Court powers against drug offenders. • Clarify existing legislation in respect of magic mushrooms. Content of Drugs Act 2005 • Test drug offenders on arrest, rather than on charge. • Require a person with a positive test to undergo an assessment by a drugs worker. • Provide for an -intervention order- to be attached to ASBOs issued to adults whose anti-social behaviour is drug related, requiring them to attend drug counselling. • Allow a court to remand in police custody for up to a further 192 hours those who swallow drugs in secure packages, to increase the likelihood of the evidence being recovered. • Allow a court or jury to draw adverse inference where a person refuses without good cause to consent to an intimate body search, x-ray or ultrasound scan. • Create a new presumption of intent to supply where a defendant is found to be in possession of a certain quantity of controlled drugs. • Require courts to take account of aggravating factors - such as dealing near a school - when sentencing. • Amend the Anti-Social Behaviour Act 2003 to give police the power to enter premises, such as a crack house, to issue a closure notice. • Amend the Misuse of Drugs Act 1971, making fungi containing the drugs Psilocin or Psilocybin (magic mushrooms) a class A drug. • Repeal section 38 of the Criminal Justice and Police Act 2001. Medicines Act 1968 This law governs the manufacture and supply of medicine. There are three categories: • Prescription Only drugs can be sold by a pharmacist if prescribed by a doctor

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Salvation Army The Bridge Programme Address: Wade Street St Judes Bristol BS2 9EL Tel: 0117 9552821 Fax: 0117 9541595 Email: kris.griffin@salvationarmy.org.uk Directions: 5 minutes walk from Broadmead. There are bus stops near the organisation – the numbers 48,49 & 5 can be taken from the city centre.

Opening Hours Open 24 Hours a Day

Services Available • • • • • •

Care Planned Support Specialist Prescribing Preparation Programme Residential Rehabilitation In-Patient Detoxification Advice & Information

Who Can Access the Service? • Over 18 Years • Drug Users • Non-Abstinent (the Residential Rehab will accept referrals for clients that have already detoxed) How do People Access the Service? • Self Referral - by Phone or by drop in • Professional Referral - by phone or in writing. For Residential Rehab a Community Care Assessment must be completed Are there any Costs to the Service User? Yes: £18.23 per week contribution towards breakfast, heating and lighting on Prep. £36.23 per week on Detox & Rehab as this is full board (3 meals/day). Further treatment costs to be discussed with Service Manager where applicable e.g. out of area, client has tenancy etc

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Self Help Groups

Drug Legislation (Correct as at March 2009)

Lots of people find that attending self-help groups supports them in their treatment journey and helps them maintain recovery. The groups listed below are all worldwide non-profit fellowships of men and women. They are all anonymous programmes and no dues or fees are required. Meetings are regularly held throughout the city. Alcoholics Anonymous (AA) National Helpline: 0845 769 7555 Avon & Somerset Alcoholics Anonymous Tel: 0117 9265520 - 24 hours Website: www.alcoholics-anonymous.org.uk Narcotics Anonymous (NA) Membership is open to anyone with a drug problem seeking help, regardless of what drug or combination of drugs have been used. The only requirement for membership is a desire to stop using drugs. Helpline: 0845 3733366 Office open 10am until 10pm, seven days a week. Out of hours, home divert system runs a 24 hour service Website: www.ukna.org Email: NAHelpline@ukna.org Cocaine Anonymous (CA) The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. Helpline: 0800 612 0225 Website: www.cauk.org.uk Email: info@cauk.org.uk Families Anonymous (FA) For relatives and friends of people involved in the abuse of mind-altering substances, or with related behavioural problems. Helpline: 0845 1200 660 Website: www.famanon.org.uk Email: office@famanon.org.uk

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Misuse of Drugs Act 1971 and the Misuse of Drugs Regulations 2001. (Updated List of Controlled Drugs January 2009). This is the main piece of Legislation regulating what are termed as controlled drugs. The different kinds of illegal drugs are divided into three different categories, or classes. Class A, B and C drugs are termed as controlled substances under the Misuse of Drugs Act 1971, with Class A being those considered most harmful. The misuse of drugs act states that it is an offence to: • Possess a controlled substance unlawfully. • Possess a controlled substance with intent to supply it. • Supply or offering to supply a controlled drug (even where no charge is made for the drug). • Allowing premises you occupy or manage to be used unlawfully for the purpose of producing or supplying controlled drugs. These classes (A, B and C) carry different levels of penalty for possession and dealing.

Class A

Ecstasy, LSD, heroin, cocaine, crack, magic mushrooms (whether prepared or fresh), methylamphetamine (crystal meth), other amphetamines if prepared for injection

Class B

Cannabis, amphetamines, Methylphenidate (Ritalin), Pholcodine.

Class C

Tranquilisers, some painkillers, GHB (Gamma hydroxybutyrate), ketamine

Possession:

Dealing:

Up to seven years in prison, an unlimited fine or both.

Up to life in prison or an unlimited fine or both.

Up to five years in prison, an unlimited fine or both. Up to two years in prison, an unlimited fine or both.

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Up to 14 years in prison or an unlimited fine or both. Up to 14 years in prison or an unlimited fine or both.


Young People’s Substance Misuse Service Address: Child and Adolescent Mental Health 38 Southwell Street Bristol BS2 8EF

Address: 165 Greystoke Avenue Southmead Bristol BS10 6AS

Tel: 0117 9285729 Fax: 0117 9285045 Email: bernadette.chinnock@ubht.nhs.uk Opening Hours Monday – Friday 9am - 4.30pm

Directions: Travel up St Michael’s Hill and turn right onto Southwell Street

Services Available • Specialist Interventions – Comprehensive Mental Health and/or Psychological • • • • • • • •

Assessment Specialist Prescribing Solution Focused Therapy Complementary Therapies Hepatitis Screening Carer’s Service – Family Interventions Consultation & Advice One to One Work Group Work

Who Can Access the Service? • Under 18 Years • Drug Users • Primary Alcohol Users How do People Access the Service? • Professional Referral Only Are there any Costs to the Service User? No

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Southmead Project Touchstone

Tel: 0117 9506022 (Southmead Project) Tel: 0117 959 4809 (Touchstone Counselling Service) Fax: 0117 9506102 Website: www.touchstone165.com Email: southmead_project@yahoo.co.uk or info@touchstone165.com Opening Hours Mon – Thurs 9am – 5pm Fri 9am – 4.30pm

Services Available • Touchstone 165 is a service provided by Southmead Project offering specialist abuse counselling. • Family & Friends Support Group – Thursday Evening 7pm – 9pm Who Can Access the Service? • Over 16 Years • Drug Users • Abstinent • Non-Abstinent • Family/Carers How do People Access the Service? • Self Referral - by phone or by drop in • Professional Referral - by phone or in writing. Are there any Costs to the Service User? No

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St James’ Priory Project

Streetwise

Address: Walsingham House St James’ Priory Whitson Street Bristol BS1 3NZ

Address: St Anne’s House St Anne’s Road Bristol BS4 4AB

Tel: 0117 9299100 Fax: 0117 9225980 Email: admin@stjamesprioryproject.org.uk Website: www.stjamesprioryproject.org.uk

Opening Hours

Tel: 0117 3525160 Fax: 0117 3525287 Email: john.atkinson@bristol.gov.uk Website: www.bristol.gov.uk

Directions: Situated next to the rear entrance to the central bus station.

Office Hours: Monday – Friday 9am – 5pm Family Members/Carers Support Group Tuesdays 7pm – 9pm

Services Available • Residential Rehabilitation (Walsingham House) • 3rd Stage Supported Accommodation (St James House) • Family Members/Carers Group Who Can Access the Service? • Over 18 Years • Abstinent from drugs & alcohol but not necessarily prescribed medication. • People with Dual Diagnosis How do People Access the Service? • Professional Referral - written or by phone Are there any Costs to the Service User? Walsingham House - £30 per week towards rental costs (dependant on benefit claimed) St James House - £6 per week towards rent charges (dependant on benefit claimed) Family/Carers Group - Free

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Opening Hours Contact service for details

Services Available • Brief Interventions • Counselling • Care Planned Support • Outreach • Relapse Prevention • Advice & Information • Also provide access to: • Specialist Prescribing • In-Patient Detoxification/Stabilisation

Directions: Head along Feeder Road, cross the bridge over the river and then bear left onto St Anne’s Road.

Who Can Access the Service? • Over 18 Years • Drug Users • Abstinent • Non-abstinent • Primary Alcohol User How do People Access the Service? • Self Referral - by phone or by drop in • Professional Referral - by phone or in writing. Are there any Costs to the Service User? No

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Bristol Drug Treatment Directory  

A comprehensive listing of all the drug and alcohol treatment agencies in Bristol.

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