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A MAGAZINE FOR AIRLINE EXECUTIVES

Ta k i n g

y o u r

a i r l i n e

OCTOBER 2002

t o

n e w

h e i g h t s

SIMPLIFYING FOR THE FUTURE

A Conversation with . . . British Airways

INSIDE Airlines Seek to Simplify Operations

Aligning with IndustryBest Practices

TAM Extends Leadership

Š 2009 Sabre Inc. All rights reserved.

wearelistening@sabre.com


product

product as Sun Country Airlines,

The Sabre eMergo Solutions

is using version 5.0 of the Sabre ® AirMax TM automated revenue management

Your Low-Cost Option for High-End Technology

system as an eMergo

The Simple Solutions

solution. The AirMax system is a proactive revenue management tool

By Stephanie Bundick | Ascend Contributor

The following airline solutions are available via the Sabre ® eMergoTM Web-enabled and dedicated network solutions:

that uses historical and An airline’s primary goals have always included improving revenues, cutting costs

affordability and quicker

ucts. Because the applications

time to market.

have all been tested in the

just completed is the

to forecast booking activity

environment, only an airline’s

Quasar

and automatically set the

data and business rules must

accounting system for Great

optimal number of seats in each fare class.

The eMergo solutions, an

One such installation TM

passenger revenue

current reservations data

Quasar TM passenger revenue accounting system, Sabre ® Aerodynamic Traveler TM Gate Reader Check-in System, Sabre ® Aerodynamic Traveler TM Roving Agent Check-in System,

and simplifying business

applications service provider

functions, but this has never

model, offer access to appli-

be loaded into the eMergo

Plains Airlines. The system

been more true than today.

cations over the Internet or a

solutions, resulting in much

processes airline ticket

The airline industry

direct connection, eliminating

faster implementations com-

is searching for ways to

an airline’s need for compli-

pared to on-site installations.

improve revenues and

cated “in-house” data center

Sabre manages the hard-

decrease costs without

infrastructure and support.

ware, system administration

a large capital outlay.

These solutions provide a

and database requirements

Employing technology

significantly lower total cost

in the eMergo solutions,

in the form of airline appli-

of ownership through the

which includes 24-hour data

cations has been one of

elimination of infrastructure

center support. The data

the industry’s key tools

needs, easier use and training

center is managed by EDS,

transactions for accurate

and do not have a large

to help achieve improved

needs, and predictable costs.

a company globally recog-

and timely recognition of

IT department. The experi-

nized as an expert in data

earned revenue. The system

ence has allowed us to

Sabre ® Fleet Assignment Model (FAM),

center operations.

allows airlines to reduce

focus on using the system

Sabre ® LiteVision TM personalized MIDT system,

financial results. Historically, on-site

Unlike some ASP offerings in the marketplace, the

“for ways to improve revenues

The airline industry is searching and decrease costs without a large capital outlay.

Sabre ® AirCrews TM crew management system,

According to Linda

Nellis, senior marketing con-

Sabre ® AirFlite TM flight scheduling system,

sultant for MN Airlines, “One

Sabre ® Airline Profitability Model,

of the major advantages to our airline has been not

Sabre ® AirMax TM automated revenue management system,

having to invest in hard-

Sabre ® AirOps TM operations control system,

ware or support resources to run the AirMax system. We are a small carrier

Sabre ® AirPath-360 TM flight planning and dispatch system, Sabre ® AirPrice TM fares management system, Sabre ® AirServ TM aircraft provisioning system,

implementation of software

eMergo solutions build on

costs, increase revenues

to run our business

applications required signifi-

a long tradition of serving

eMergo solutions, airlines

and analyze detailed market-

versus expending time

Sabre ® PassTouch ® architecture,

cant up-front investment

the industry. The delivery

have access to 23 of Sabre’s

ing data to enhance their

and resources to run it.”

Sabre ® SlotManager TM slot managing and tracking system,

for software licenses and

of applications hosted off

advanced technology

competitive positions.

infrastructure as well as

site first began more than

applications that support

continued maintenance

40 years ago with the

the crucial areas of the travel

delivery method of the

hosted solutions and local

and support costs to main-

forerunners of the Sabre ®

business — scheduling, pric-

Quasar system will be a key

on-site implementations.

tain the applications. Today,

Passenger Reservation

ing, revenue management,

tool allowing us to grow our

Every carrier will have

there is another option that

System. This extensive

operations, to name a few.

business while keeping our

unique requirements —

Sabre ® SteadyState TM weight and balance system,

can make sophisticated air-

experience with ASP-type

For decades, Sabre has devel-

costs under control,” said

some fitting the eMergo

Sabre ® TransVision TM traffic flow analyzer,

line tools available to all

delivery results in a stable,

oped and implemented a

Mary Ellen Thiets, manager

solutions offering and

segments of the airline

secure, reliable method of

unique breadth of state-of-

of passenger revenue

others requiring local

Sabre ® Travelcard Pro TM billing and marketing information access system,

industry even in these

providing mission-critical

the-art airline solutions

accounting at Great Plains

installation. For carriers

Sabre ® Traverse TM loyalty management system,

financially difficult times.

support tools now and

designed to help its cus-

Airlines. “For instance, we

seeking airline applications

By providing online access

in the future.

tomers achieve maximum

expect the Quasar system’s

with a lower total cost

revenue and growth poten-

automatic loading of elec-

of ownership, the eMergo

a suite of simplified and stan-

tial. With the eMergo solu-

tronic ticket lifts will reduce

solutions might be the

dedicated network solutions

dard applications, improves

tions, Sabre has been able

our data entry expense

perfect fit.

present an attractive alterna-

time to market and provides

to expand the number of

by 90 percent.”

tive for carriers seeking high

greater integration with

airlines that can take advan-

levels of service, quality,

Sabre’s other software prod-

tage of these capabilities.

to airline products, the Sabre ® eMergo

TM

Web-enabled and

20 ascend

The eMergo solutions,

Today, through the

“We believe the ASP

The newly formed MN Airlines LLC, doing business

Going forward, Sabre will support both centrally

Stephanie Bundick is

Sabre ® StaffAdmin TM employee tracking and assignment system, Sabre ® StaffManager TM automated staff allocation system, Sabre ® StaffPlan TM staff forecasting and planning system,

Sabre ® WiseVision TM sales expansion system. For more information about the eMergo solutions, contact Jim Quilty at 817 264 2906, or send an e-mail message to jim.quilty@sabre.com.

product manager for the eMergo solutions.

october 2002

21


product

product as Sun Country Airlines,

The Sabre eMergo Solutions

is using version 5.0 of the Sabre ® AirMax TM automated revenue management

Your Low-Cost Option for High-End Technology

system as an eMergo

The Simple Solutions

solution. The AirMax system is a proactive revenue management tool

By Stephanie Bundick | Ascend Contributor

The following airline solutions are available via the Sabre ® eMergoTM Web-enabled and dedicated network solutions:

that uses historical and An airline’s primary goals have always included improving revenues, cutting costs

affordability and quicker

ucts. Because the applications

time to market.

have all been tested in the

just completed is the

to forecast booking activity

environment, only an airline’s

Quasar

and automatically set the

data and business rules must

accounting system for Great

optimal number of seats in each fare class.

The eMergo solutions, an

One such installation TM

passenger revenue

current reservations data

Quasar TM passenger revenue accounting system, Sabre ® Aerodynamic Traveler TM Gate Reader Check-in System, Sabre ® Aerodynamic Traveler TM Roving Agent Check-in System,

and simplifying business

applications service provider

functions, but this has never

model, offer access to appli-

be loaded into the eMergo

Plains Airlines. The system

been more true than today.

cations over the Internet or a

solutions, resulting in much

processes airline ticket

The airline industry

direct connection, eliminating

faster implementations com-

is searching for ways to

an airline’s need for compli-

pared to on-site installations.

improve revenues and

cated “in-house” data center

Sabre manages the hard-

decrease costs without

infrastructure and support.

ware, system administration

a large capital outlay.

These solutions provide a

and database requirements

Employing technology

significantly lower total cost

in the eMergo solutions,

in the form of airline appli-

of ownership through the

which includes 24-hour data

cations has been one of

elimination of infrastructure

center support. The data

the industry’s key tools

needs, easier use and training

center is managed by EDS,

transactions for accurate

and do not have a large

to help achieve improved

needs, and predictable costs.

a company globally recog-

and timely recognition of

IT department. The experi-

nized as an expert in data

earned revenue. The system

ence has allowed us to

Sabre ® Fleet Assignment Model (FAM),

center operations.

allows airlines to reduce

focus on using the system

Sabre ® LiteVision TM personalized MIDT system,

financial results. Historically, on-site

Unlike some ASP offerings in the marketplace, the

“for ways to improve revenues

The airline industry is searching and decrease costs without a large capital outlay.

Sabre ® AirCrews TM crew management system,

According to Linda

Nellis, senior marketing con-

Sabre ® AirFlite TM flight scheduling system,

sultant for MN Airlines, “One

Sabre ® Airline Profitability Model,

of the major advantages to our airline has been not

Sabre ® AirMax TM automated revenue management system,

having to invest in hard-

Sabre ® AirOps TM operations control system,

ware or support resources to run the AirMax system. We are a small carrier

Sabre ® AirPath-360 TM flight planning and dispatch system, Sabre ® AirPrice TM fares management system, Sabre ® AirServ TM aircraft provisioning system,

implementation of software

eMergo solutions build on

costs, increase revenues

to run our business

applications required signifi-

a long tradition of serving

eMergo solutions, airlines

and analyze detailed market-

versus expending time

Sabre ® PassTouch ® architecture,

cant up-front investment

the industry. The delivery

have access to 23 of Sabre’s

ing data to enhance their

and resources to run it.”

Sabre ® SlotManager TM slot managing and tracking system,

for software licenses and

of applications hosted off

advanced technology

competitive positions.

infrastructure as well as

site first began more than

applications that support

continued maintenance

40 years ago with the

the crucial areas of the travel

delivery method of the

hosted solutions and local

and support costs to main-

forerunners of the Sabre ®

business — scheduling, pric-

Quasar system will be a key

on-site implementations.

tain the applications. Today,

Passenger Reservation

ing, revenue management,

tool allowing us to grow our

Every carrier will have

there is another option that

System. This extensive

operations, to name a few.

business while keeping our

unique requirements —

Sabre ® SteadyState TM weight and balance system,

can make sophisticated air-

experience with ASP-type

For decades, Sabre has devel-

costs under control,” said

some fitting the eMergo

Sabre ® TransVision TM traffic flow analyzer,

line tools available to all

delivery results in a stable,

oped and implemented a

Mary Ellen Thiets, manager

solutions offering and

segments of the airline

secure, reliable method of

unique breadth of state-of-

of passenger revenue

others requiring local

Sabre ® Travelcard Pro TM billing and marketing information access system,

industry even in these

providing mission-critical

the-art airline solutions

accounting at Great Plains

installation. For carriers

Sabre ® Traverse TM loyalty management system,

financially difficult times.

support tools now and

designed to help its cus-

Airlines. “For instance, we

seeking airline applications

By providing online access

in the future.

tomers achieve maximum

expect the Quasar system’s

with a lower total cost

revenue and growth poten-

automatic loading of elec-

of ownership, the eMergo

a suite of simplified and stan-

tial. With the eMergo solu-

tronic ticket lifts will reduce

solutions might be the

dedicated network solutions

dard applications, improves

tions, Sabre has been able

our data entry expense

perfect fit.

present an attractive alterna-

time to market and provides

to expand the number of

by 90 percent.”

tive for carriers seeking high

greater integration with

airlines that can take advan-

levels of service, quality,

Sabre’s other software prod-

tage of these capabilities.

to airline products, the Sabre ® eMergo

TM

Web-enabled and

20 ascend

The eMergo solutions,

Today, through the

“We believe the ASP

The newly formed MN Airlines LLC, doing business

Going forward, Sabre will support both centrally

Stephanie Bundick is

Sabre ® StaffAdmin TM employee tracking and assignment system, Sabre ® StaffManager TM automated staff allocation system, Sabre ® StaffPlan TM staff forecasting and planning system,

Sabre ® WiseVision TM sales expansion system. For more information about the eMergo solutions, contact Jim Quilty at 817 264 2906, or send an e-mail message to jim.quilty@sabre.com.

product manager for the eMergo solutions.

october 2002

21

TheSabreeMergoSolutions_OCT_2002  

O C T O B E R 2 0 0 2AMAGAZINEFORAIRLINEEXECUTIVES INSIDE Airlines Seek to Simplify Operations Aligning with Industry- Best Practices TAM Ex...

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