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HSA 530 Final Exam Part 1 Set 1

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HSA 530 Final Exam Part 1 Set 1

Question 1 Today’s Human Resource Departments may be seen as having an image problem because

Question 2 The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because

Question 3 Criticism that HR departments have missed an opportunity to be more of a full partner in an organization stems from:

Question 4 Under this type of HR model, managers do not act on decisions without clearance from the HR department.


Question 5 The human resource model most common in hospitals and other labor-intensive service organizations is the:

Question 6 The pivotal year for changes in HR was 1964 because of what significant legislation?

Question 7 The Immigration Reform and Control Act of 1986:

Question 8 The Civil Rights Act of 1964 had the effect of:

Question 9 If an employee leaves the organization voluntarily, what should HR do?

Question 10 What position in an organization is often the first to be cut when budget limitations occur?

Question 11 The Employee Assistance Program is often outsourced because:

Question 12 Why is participatory management considered a best practice?

Question 13 Why is maintaining a genuine open-door policy easier for a first-line manager than for a higher-level manager?


Question 14 According to the textbook, which of the following actions can hurt a manager’s credibility with employees?

Question 15 When a job is considered controversial, who may be responsible for conducting a job evaluation?

Question 16 Preparing and verifying a position statement is the first step in:

Question 17 Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to:

Question 18 Why should the practice of having a new employee start work before the recruiting process is complete be avoided?

Question 19 According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities?

Question 20 The civil service classification system is a process that:


Question 21 Under most civil service systems, concerning involuntary termination of employment by layoff:

Question 22 Which is a leading question?

Question 23 Which interview practice can help identify resume embellishment? .

Question 24 In regards to writing notes during the interview, the textbook suggests:

Question 25 How could the HR department respond to a department manager who wants to allow a new employee to skip the employee orientation in order to get started on the job?

Question 26 What is the percentage of recall for learners who see, hear and do something?

Question 27 In addition to attending to continuing education requirements, education is critically important to the department manager in:


Question 28 Claims for unemployment compensation by employees who have been terminated in one manner or another should:

Question 29 Unemployment costs are related to:

Question 30 A complaint of discrimination filed with the Equal Employment Opportunity Commission (EEOC):

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HSA 530 Final Exam Part 1 Set 2

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HSA 530 Final Exam Part 1 Set 2

Question 1


Today’s Human Resource Departments may be seen as having an image problem because

• Question 2

The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because

• Question 3

Criticism that HR departments have missed an opportunity to be more of a full partner in an organization stems from:

• Question 4

Under this type of HR model, managers do not act on decisions without clearance from the HR department.

• Question 5

The human resource model most common in hospitals and other labor-intensive service organizations is the:


• Question 6

The pivotal year for changes in HR was 1964 because of what significant legislation?

• Question 7

The Immigration Reform and Control Act of 1986:

• Question 8

The Civil Rights Act of 1964 had the effect of:

• Question 9

If an employee leaves the organization voluntarily, what should HR do?

• Question 10


What position in an organization is often the first to be cut when budget limitations occur?

• Question 11

The Employee Assistance Program is often outsourced because:

• Question 12

Why is participatory management considered a best practice?

• Question 13

Why is maintaining a genuine open-door policy easier for a firstline manager than for a higher-level manager?

• Question 14

According to the textbook, which of the following actions can hurt a manager’s credibility with employees?


• Question 15

When a job is considered controversial, who may be responsible for conducting a job evaluation?

• Question 16

Preparing and verifying a position statement is the first step in:

• Question 17

Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to:

• Question 18

Why should the practice of having a new employee start work before the recruiting process is complete be avoided?


• Question 19

According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities?

• Question 20

The civil service classification system is a process that:

• Question 21

Under most civil service systems, concerning involuntary termination of employment by layoff:

• Question 22 Which is a leading question?

• Question 23


Which interview practice can help identify resume embellishment?

• Question 24

In regards to writing notes during the interview, the textbook suggests:

• Question 25

How could the HR department respond to a department manager who wants to allow a new employee to skip the employee orientation in order to get started on the job?

• Question 26

What is the percentage of recall for learners who see, hear and do something?

• Question 27

In addition to attending to continuing education requirements, education is critically important to the department manager in:


• Question 28

Claims for unemployment compensation by employees who have been terminated in one manner or another should:

• Question 29 Unemployment costs are related to:

• Question 30 A complaint of discrimination filed with the Equal Employment Opportunity Commission (EEOC): ==============================================

HSA 530 Week 1 Discussion Changes in Human Resource Management (HRM) and Employment Law"

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HSA 530 Week 1 Discussion "Changes in Human Resource Management (HRM) and Employment Law" Please respond to the following: • * From the scenario “Learnscape 1: More Help Needed – Now!” examine the role of human resources in health care organizations. Suggest a key characteristic that is required by HR to establish effective relationships with line managers, indicating the likely impact to the organization. • * From the scenario “Learnscape 2: Tough Dad Approach”, recommend a strategy that HR can use to address complaints related to a specific employee rights issue. Provide support for your recommendation.

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HSA 530 Week 1-10 Discussion Question

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HSA 530 Week 1 Discussion Changes in Human Resource Management (HRM) and Employment Law"

HSA 530 Week 2 Discussion Human Resources Activities and Relationships

HSA 530 Week 3 Discussion HSA 530 Week 3 Discussion

HSA 530 Week 4 Discussion Performance Appraisals and the Law

HSA 530 Week 5 Discussion Civil Service and Interviewing Techniques

HSA 530 Week 6 Discussion Employee Relations and Safe Work Environment

HSA 530 Week 7 Discussion Documentation and Employee Terminations

HSA 530 Week 8 Discussion Decision Making and Unions

HSA 530 Week 9 Discussion Employee Relations and Avoiding Litigation


HSA 530 Week 10 Discussion Consultants to Support HRM and the Future of HRM in Health Care

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HSA 530 Week 2 Discussion Human Resources Activities and Relationships

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HSA 530 Week 2 Discussion "Human Resources Activities and Relationships" Please respond to the following: • Analyze the HR function you believe to be the most important to the overall success of the organization. Provide one example to support your rationale. • * From the scenario “Learnscape 3: The Silent Group”, analyze the role that line managers in health care organizations play in developing HRM. Provide an example to support your analysis. ==============================================


HSA 530 Week 3 Assignment 1 Health Care Human Resources Management (2 Papers)

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This Tutorial contains 2 Papers

Assignment 1: Health Care Human Resources Management Due Week 3 and worth 240 points

Imagine that you have applied for the position of Manager of Human Resources at an acute care hospital in your community. The hospital is planning to expand its services to meet the needs of a growing community. As part of the application screening process, you have been asked to write a document that outlines the steps you would take, as the manager of HR, to improve the effectiveness of HRM in this organization. Write a three to four (3-4) page paper in which you: 1. 1. Analyze two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Provide support for your analysis.


2. 2. Suggest a significant opportunity for HR to become more of a strategic partner within an organization. Justify your response. 3. 3. Recommend a model of human resources management that would be the most appropriate for this organization in question. Provide support for your recommendation. 4. 4. Recommend a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. 5. 5. Determine a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Provide support for your rationale. 6. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:


• Analyze the unique aspects of managing human resources (HR) in health care organizations. • Evaluate the effects of major employment laws on HR functions in health care organizations. • Evaluate the competencies necessary for effective health care human resources management. • Use technology and information resources to research issues in health services human resource management. • Write clearly and concisely about health services human resource management using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

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HSA 530 Week 3 Discussion HSA 530 Week 3 Discussion

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HSA 530 Week 3 Discussion "Job Descriptions and Employee Training and Development" Please respond to the following: • Go to the Joint Commission’s Website located at http://www.jointcommission.org/standards_information/jcfaq.aspx. At “Standards FAQs,” select a field-related manual category from the drop-down list, type in “human resources” in the “Optional Keyword” box, and then click the “Go” button. Next, provide an example of how the Joint Commission has influenced a specific function of HR in a healthcare organization. • Recommend a specific employee training method that you think would be most effective for a healthcare organization, and determine one advantage and one disadvantage of your chosen training method. Provide support for your rationale.

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HSA 530 Week 4 Discussion Performance Appraisals and the Law

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HSA 530 Week 4 Discussion -


"Performance Appraisals and the Law" Please respond to the following: • According to the material in Chapter 9, most employee complaints related to performance evaluations are based on alleged violations of employment law. Determine what you think would be a common complaint that could have legal consequences. Propose a strategy that HR could implement to reduce the number of these types of employee complaints. ==============================================

HSA 530 Week 5 Discussion Civil Service and Interviewing Techniques

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HSA 530 Week 5 Discussion -


"Civil Service and Interviewing Techniques" Please respond to the following: • From the case study “Didn’t Cut It? Hire Another”, state your analysis of the following and justify your response: o The types of management errors were committed o Other options Kathy and Sam could have considered to fill this position that might have led to a more successful hiring decision

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HSA 530 Week 5 Midterm Exam

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HSA 530 Midterm Exam

• The major piece of legislation that caused many personnel departments to shift from just hiring practices to including negotiations with labor unions was

• Question 2


The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because

• Question 3

One reason why the HR model is infrequently used in the United States may be:

• Question 4

Large HR departments are likely to have:

• Question 5

One reason why HR departments are often referred to as “the police” of the organization is because:

• Question 6

What regulation is most closely tied to the Bill of Rights’ “pursuit of happiness” clause?

• Question 7

What regulation remains as the country’s basic wage-and-hour law?


• Question 8

The Rehabilitation Act was the precursor to the:

• Question 9

What position encompasses the changing requirements of the entire organization?

• Question 10

The difference in perspectives between a line manager and a HR manager about rewarding employees is:

• Question 11

What three activities will almost all human resources department be intimately involved in?

• Question 12

Which of the following statements sums up the textbook’s position on a manager’s visibility and availability?


• Question 13

According to the textbook, which of the following actions can hurt a manager’s credibility with employees?

• Question 14

What is a difference between the job summary and the principal duties performed sections of a position description? .

• Question 15

The term “exempt,” when used in position descriptions, means:

• Question 16

The frequently occurring delay between the time an offer of employment is accepted and when the company has the individual start work exists because:

• Question 17


If a lawsuit is filed against the organization regarding reference checks, who is legally responsible?

• Question 18

Why is it best for department managers to have the HR department check the references of potential candidates?

• Question 19

The civil service classification system is a process that:

• Question 20

The hiring process for individuals seeking employment at state and local health care organizations covered by civil service:

• Question 21 Which question is illegal to ask in an interview?

• Question 22 Interviewers should focus most of their interview questions in what area?

• Question 23


Which question about a candidate’s age is allowed on an application or in an interview?

• Question 24

Employees learn better when:

• Question 25

On-the-job training is most effective when

:

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HSA 530 Week 6 Discussion Employee Relations and Safe Work Environment

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HSA 530 Week 6 Discussion "Employee Relations and Safe Work Environment" Please respond to the following:


• Specify two possible employee issues that a manager might encounter, and assess the importance of determining whether each chosen employee issue is related to behavior or performance. Propose one recommendation on how to specifically correct each type of issue. • Recommend a key objective that should be included in an HR policy to help ensure the existence of a work environment that protects employees from situations involving harassment, violence, or breaches of personal information. Provide support for your rationale.

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HSA 530 Week 7 Assignment 2 Human Resources Policies and Procedures (2 Papers)

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This Tutorial contains 2 Papers

Assignment 2: Human Resources Policies and Procedures Due Week 7 and worth 320 points

Continuing with the scenario from Assignment 1, imagine that you have been hired as the Manager of Human Resources for the acute care hospital.


Your first task is to create a set of policies and procedures to ensure that the organization’s HRM processes are aligned with the organization’s goals and objectives. You are also responsible for completing a hiring plan, training plan, compensation and benefits plan, and a performance appraisal.

Write a six to eight (6-8) page paper in which you: 1. 1. Examine a significant way that the Joint Commission has influenced the basic functions of HRM and predict the likely impact of the policies and procedures at the your acute hospital. Provide support for your rationale. 2. 2. Analyze the importance of collaboration between HR and department managers when filling open positions, indicating the most likely impact on the hiring process. 3. 3. Create a detailed outline of a training program for managers. The outline should include, at a minimum, interviewing techniques that both help managers identify the best candidate for the job and meet the requirements of appropriate employment laws and regulations. 4. 4. Determine the most significant factor that should be considered in order to develop a compensation and benefit plan that is fair, competitive, and aligned with the organization’s strategic objectives, indicating the direct impact of each factor on the elements. 5. 5. Recommend a performance appraisal method that you believe would be the most effective for the organization and support the reasons for your decision. Provide support for your recommendation. 6. 6. Create a strategy to effectively manage both performance- and behavioral-based employee problems, which will lead to the desired behavior result. 7. 7. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:


• Be typed, double spaced, using Times New Roman font (size 12), with oneinch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are: • Develop the key components of an employment agreement. • Examine the influence of the Joint Commission on the development of job descriptions and performance management programs. • Develop an effective interview and selection process that meets the requirements of employment laws and regulations. • Propose ways that job performance and training can be integrated. • Analyze the objectives and methods of an effective performance appraisal process. • Use technology and information resources to research issues in health services human resource management. • Analyze the challenges that confront health care employers in providing competitive compensation and benefit programs. • Write clearly and concisely about health services human resource management using proper writing mechanics.

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HSA 530 Week 7 Discussion Documentation and Employee Terminations

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HSA 530 Week 7 Discussion "Documentation and Employee Terminations" Please respond to the following: • From the case study “Relax, It’s Only a Little Paperwork”, propose an HR strategy that would help ensure mangers know what type of information they should document and what information they should avoid putting in an employee file. Justify your recommendations. • * Based on the scenario “Learnscape 4: The Repeat Offender”, suggest the most likely cause for the employee failing to recognize the serious nature of the situation and how this failure may be avoided in the future. Provide support for your rationale.

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HSA 530 Week 8 Discussion Decision Making and Unions

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HSA 530 Week 8 Discussion "Decision Making and Unions" Please respond to the following: • Propose a strategy human resource managers should adopt in order to ensure employees know they can voice their ethical concerns up the chain of command without fear of retaliation. • Use the Internet or Strayer Library to locate one (1) article on the current state of memberships in labor unions in the U.S. (Note: Select an article that has been published within the last three to five [3-5] years.) Next, determine whether you agree or disagree that unions add value to a health care organization. Provide support for your position.

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HSA 530 Week 9 Discussion Employee Relations and Avoiding Litigation

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HSA 530 Week 9 Discussion "Employee Relations and Avoiding Litigation" Please respond to the following: • Examine the major benefits to an organization that allocates organizational resources towards employee relations activities. Then, specify two employee relations activities that you believe would have the greatest impact on an organization. Provide support for your rationale. • Compose a strategy that an organization can implement to reduce the number of HR cases that reach the point of arbitration. Support your answer

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HSA 530 Week 10 Assignment 3 Human Resources Planning and Employee Relations (2 Papers)

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This Tutorial contains 2 Papers

Assignment 3: Human Resources Planning and Employee Relations Due Week 10 and worth 360 points


Building on the work that you completed in Assignment 2, continue evaluating the role of functions HR in creating a set of Human Resources’ policies and procedures for the acute care hospital.

Write a five to six (5-6) page paper in which you: 1. 1. Explain the importance of maintaining accurate and objective employee records, indicating the consequences that may result from lack of record keeping. Provide support for your rationale. 2. 2. Provide an example of formal and an example of informal documentation that would normally be maintained in an employee file, indicating how each is likely to protect an employer. 3. 3. Determine the most significant factor that will ensure an effective legal termination, indicating the most likely way employees can protect themselves from termination in a downsizing situation. Provide support for your rationale. 4. 4. Analyze two (2) major challenges that today’s health care leaders face in trying to uphold the ethics of critique, justice, and caring, indicating how managers can balance the need for ethics with employee and organizational needs. 5. 5. Create a detailed outline of an effective succession planning process that will help ensure a smooth transition as members of the management team at your organization begin to retire. (The plan should prescribe, at a minimum, how to identify employees for advancement, training and development programs, mentorships, and a timeline for preparing leaders for their role.) 6. 6. From both a management and employee perspective, justify or dispute unionization. Provide support for your rationale. 7. 7. Suggest the best way in which HR can continue to be an effective strategic partner in helping this organization achieve its future goals. Provide support for your rationale.


8. 8. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with oneinch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are: • Analyze the unique aspects of managing human resources in health care organizations. • Analyze the impact of labor unions on the health care industry. • Use technology and information resources to research issues in health services human resource management. • Demonstrate the importance of HR as a strategic partner in health care organizations. • Write clearly and concisely about health services human resource management using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. ==============================================


HSA 530 Week 10 Discussion Consultants to Support HRM and the Future of HRM in Health Care

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HSA 530 Week 10 Discussion "Consultants to Support HRM and the Future of HRM in Health Care" Please respond to the following: • Evaluate two (2) advantages for a health care administrator to engage the services of a consultant to improve the functions of HR. • Use the Internet or Strayer Library to research current trends in HRM in health care organizations. Next, speculate which trend is driving the HR function with health care organizations. Provide support for your speculation.

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FOR MORE CLASSES VISIT www.hsa530rank.com HSA 530 Final Exam Part 1 Set 1 Question 1 Today’s Human Resource Departments may be seen...

HSA 530 RANK Education Your Life / hsa530rank.com  

FOR MORE CLASSES VISIT www.hsa530rank.com HSA 530 Final Exam Part 1 Set 1 Question 1 Today’s Human Resource Departments may be seen...

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