F U E L
FUELING YOUR SUCCESS
FLEET LEASING & MAINTENANCE
SUPPLY CHAIN SOLUTIONS
S O L U T I O N S
P O R T F O L I O
FUEL SOLUTIONS FAST FACTS
FUEL SOLUTIONS OVERVIEW
FUEL CARD SERVICES
FULL SERVICE FUELING
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FUEL MANAGEMENT SERVICES
NATURAL GAS SOLUTIONS
To learn how outsourcing with Ryder can improve your fleet management, visit ryder.com
There’s no better way to fuel smarter than to partner with Ryder for all of your fuel requirements. We have been helping companies like yours by providing a wide range of flexible fueling options designed to keep your fleet and your business moving forward.
Our fueling network is one of the largest in North America, and each of our 435 locations offer value-added services to help you increase uptime and decrease regulatory risk.
When you fuel with us you have the confidence of knowing that your supply is top-quality, weatherready, and reliable. Your cost is predictable and you receive the advantage of fueling with a company that understands the fuel markets – plus simplified reporting and billing.
At Ryder, we know there’s more to fuel than just fuel. And we provide you, your fleet, and your business with all you need to maximize the value of every fuel-related service.
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RYD E R F U E L SO LU TIO NS FAST FAC TS
Ryder dispenses more
Ryder provides support for
than 275M gallons of diesel fuel every year
fuel system management
Ryder has 435 fuel and DEF dispensing locations throughout the U.S. and Canada
Ryder has a network of
6,400 Fuel Partners
3.7M fuel transactions are handled by the Ryder full service network each year
Ryder Fuel Management Services provides
24/7 tank and
8 point complimentary inspection comes with every Ryder full service fuel stop to maximize safety and fuel efficiency
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Ryder Fuel Solutions Overview We know that fuel is one of the biggest expenses in fleet management, so we have made certain that each Ryder fuel solution is designed to ensure the money you invest is well spent. We customize strategic fuel management solutions specifically to meet the needs of your business. From preferred-pricing to a best-in-class winter fuel program, you get optimum product and service performance that delivers success, mile after mile. Below you will find an outline of all of our service areas: Full Service Fueling; Fuel Management; Fuel Card; Mobile Fueling; and Natural Gas Solutions. Choose the fuel solutions that works for you: Full Service Dispensed Fuel with Complimentary Multi-Point Inspections • A cost effective fueling option for every fleet size • Convenient, wholly owned national network • High quality fuel at competitive prices • Improved fuel economy • Enhanced vehicle performance with increased uptime • Supply assurance with priority access • Pump dispensed Diesel Exhaust Fluid (DEF) • Winter Fuel Management
Fuel Management, Environmental Services & Fuel Tank Monitoring • Transparent fuel management • Proactive alarm/service management • Complete compliance management • Customized project management • Environmental reporting and management • Tank monitoring and compliance • Access to Ryder’s fuel and environmental expertise • Fuel tank management services
Ryder Fuel Card • Works at over 10,000 truck stops • Customized dashboard reporting • Drivers don’t need to carry cash • Lower administrative and transaction costs • Data integrated into consolidated billing and tax reports • Preferred pricing from participating network partners Ryder Natural Gas Solutions • CNG and LNG vehicles to test drive, rent, lease or purchase • Local city and state incentive monitoring • Vehicle Leasing to leverage incentives • 5,300 trained maintenance technicians – an industry-leading advantage • Fueling network • Safety support • Driver training • Industry leading natural gas expertise
Mobile Fueling • High quality fuel delivered directly to your vehicles on your site • Transparency in fueling and billing • Consolidated real-time reporting • Fuel logistics management tool • Convenient North American network • Winter fuel management • DEF services
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Ryder Full Service Fueling Ryder’s purchase of over 275 million gallons of fuel a year means you can conveniently access competitively priced fuel at any of our 435 full-service locations in North America. That’s just the first of many reasons why fueling with us gives your business a competitive edge. The Ryder fueling difference includes: Location Convenience that Increases Your Uptime and Compliance – Fuel at any of our locations throughout the U.S. and Canada and receive a complimentary multi-point inspection designed to improve your Compliance, Safety and Accountability (CSA) scores and increase vehicle uptime. At all of our fueling sites, a Ryder attendant will: • • • • • • • •
Clean windows, windshields, and mirrors Check headlights, brake lights, marker lights, and turn signals Check tire condition and pressure Remove trash from cabs Visually inspect vehicle exterior Check oil level Inspect engine compartment for coolant and wiper fluid level Initiate corrective action for identified problems
Fuel Reporting & Billing Made Easy – The Ryder Account and Ryder Fuel Card are your fast and easy ways to pay for fuel and track your expenses.
Consistent Pricing – Whichever Ryder-operated location you choose to fuel at, you can rely on getting the same pricing protocols.
Dedicated, Reliable Supply Chain – We own, manage, and operate our full-service fuel supply chain, working with only fail-safe, proven suppliers. Because of our long-term supply agreements with quality partners, we rarely see disruptions in our fuel supply – during crisis situations or natural disasters.
The Most Cost-Effective Fuel Solutions – When you combine the benefit of our immense fuel buying power with multi-point inspections that keep you on the road in compliance, you receive the ultimate in time and cost savings.
High-Quality and Specially Blended Fuel – Our products and processes are vetted for consistent dependability and quality, giving you confidence in your vehicles’ reliability and uptime. We also offer specific fuel products you won’t find from most other providers, such as Winter Fuel Management – specifically developed to deliver optimum vehicle performance in inclement weather.
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Diesel Exhaust Fluid (DEF) – Unlike most local fuel providers, we buy DEF in bulk and offer it to you at all 435 locations where your drivers can get exactly the amount they need every time they fuel.
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Ryder Fuel Management Services A New and Better Way to Manage Fuel At Ryder, we have managed fuel for more than 30 years and are certain that we can save you time and money in your fuel and tank management processes. Our experienced professionals know the strategies that work and achieve results for companies like yours in four service areas: Transparent Fuel Inventory Management – Your fuel system is managed in full-view to facilitate optimized inventories and delivery schedules - thereby reducing costs of fuel runouts and haulbacks. Our accurate and timely fuel assessments also save money. Proactive Alarm/Service Management – A proactive approach to minimizing environmental risks, combining alarm triage (troubleshoot, diagnose and resolve) and compliance management ensuring site issues and system problems are addressed immediately - before they become a threat to your business.
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Complete Compliance Management – We help you comply with local, state, and federal environmental regulations at a low cost. This service reduces risks and maintains environmental compliance on underground and above ground storage tanks. All site alarms are tracked and resolved, reducing unnecessary and costly maintenance dispatches. Customized Project Management – Ryder puts the management of upgrading or installing a fueling site into the hands of skilled people. Our management expertise and national footprint help leverage cost savings on the installation of tanks, unattended fueling systems, automatic tank gauge systems, and back office systems integration. These services are offered individually or fully integrated, depending on your needs. Each is headed by a seasoned manager with expertise in the fuel handling and systems business whose top priority is helping your company succeed.
Ryder Fuel Management Services at a Glance Inventory Management • Inventory polling • Verification of delivery volumes • Centralized information management • Control at/of unattended fueling sites Alarm Management • Alarm triage: troubleshooting, diagnosis, and resolution • Continuous monitoring of storage tank systems • Management of alerts while actively monitoring other locations Fuel Island Support & Maintenance • Customer portal for viewing service history • Service and warranty tracking on work performed under Ryder’s direction • Remote diagnostics and resolution where applicable
Project Management • Turnkey solutions • Planning and design for state-of-the-art fuel storage systems • Site-specific equipment and usage surveys • Experienced environmental professionals to create customized fueling solutions Preventive Maintenance • Tank inspection and cleaning services for the highest quality fuel and reduced downtime • Additive and filtration programs • Compliance management • Tracking and resolution of all site alarms • Management of monthly and annual site compliance inspections, ATG certifications
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Ryder Fuel Card Services Ryder offers Comdata MasterCard and fleet credit card services to Ryder ChoiceLease and Ryder SelectCare contract customers who choose to use the retail fueling facilities at truck stops. Fleet Card Services • Purchases of fuel and/or oil • A customizable credit limit available per card, in a 24-hour period • Available for use at over 10,000 major truck stop fueling locations • Can be used at the pump or inside with the attendant (no attendant services with MasterCard) • Available for use at over 123,000 non-truck stop, level 3 MasterCard locations, such as Shell, Texaco, Mobil, BP, Amoco, Chevron, Cenex, Circle K, Citgo, Getty, Phillips 66, Sunoco, Union 76, and Exxon • Cards may only be used with Ryder “eligible” vehicles scheduled under a Ryder ChoiceLease and Ryder SelectCare contract. This includes all Ryder rental vehicles.
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Billing of Card Transactions • Fueling transactions are downloaded nightly via electronic feed • Fuel charges are billed as “outside” fuel • Additional mark-up may apply according to the terms of your Ryder Fuel Agreement or Truck Lease and Service Agreement
Ryder Mobile Fueling As a valued Ryder customer, you now have exclusive access to the only mobile fueling network that covers all of the U.S. and Canada. Our new service answers the demand for transparent and consistent pricing, greater access, dependable service, and simplification of information in mobile fueling. With Ryder mobile fueling, we deliver fuel right to your vehicles at your location while they are off duty and/or domiciled. You experience the same benefits you have come to rely on – maximized driving time and increased asset utilization. In addition, our mobile fuel footprint assures that you have a strong and consolidated network, and the right fueling qualifications to meet high insurance requirements. Ideal for companies with fleets of 10+ power units that domicile at one location, our mobile fueling service also passes the efficiencies of our bulk fuel buying power on to you. Plus, fuel prices are always predictable and transparent because they are tied to the OPIS index.
For convenience and the ability to identify fueling history and trends, Ryder mobile fueling provides you with exclusive access to a portal that allows for the confidential online management of all your fuel transactions. It’s supported by North America’s largest mobile fueling transaction processing, reporting, and settlement network. Each transaction is loaded into your customized online dashboard where you can view and download detailed reports to help manage your fuel usage. Billing is simple: The mobile fueling cost becomes part of the single, consolidated Ryder invoice you already receive each month. With all the benefits that Ryder mobile fueling can bring to your business, there’s no better time than now to find out how to make it work for you.
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Ryder Natural Gas Solutions Natural-gas-powered trucks offer a variety of environmental and cost-saving benefits. They’re safe, powerful and run clean. And they offer long-term, sustainable fleet advantages to commercial rental, full service lease and dedicated customers with local routes in high-density regions. Natural gas is more affordable than diesel fuel and offers improved operational efficiencies and a variety of benefits. We have invested $100 million in natural gas vehicles and infrastructure, and are an industry leader in sustainable solutions. Whether you rent or lease, with natural gas vehicles from Ryder you can: • • • • • •
Tap into a plentiful domestic energy source that helps to reduce dependence on petroleum imports Reduce total well-to-wheel CO2 emissions 25-90 percent Eliminate smog-producing particulates and help eliminate air pollution Reduce fleet fuel costs by as much as 42 percent Use Ryder advanced technologies to optimize your fleet Tap into an alternative fuels infrastructure without the cost or complexity
RYDER NATURAL GAS SOLUTIONS FAST FACTS
Ryder has nearly
1,000 natural gas vehicles in our fleet
Ryder has invested more
than $100 million in natural gas vehicles and supporting infrastructure
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Ryder’s fleet has traveled
100 million miles over the road with natural gas vehicles
Ryder has more than
5,300 natural gas
trained maintenance and service associates
Ryder Natural Gas Vehicle Maintenance & Safety We have invested strategically in our maintenance infrastructure. This includes: • More than 5,300 technicians trained with the specialized expertise to service natural gas vehicles • Compliance with environmental and regulatory agency requirements, plus the assurance that each Ryder station meets all federal, state, and local codes and ordinances • Accessibility to over 1,700 natural gas fueling locations
Safety Leadership • Safety best practices for natural gas • CNG tank inspections • Methane detection systems • Facility designs that serve as models for industry best practices Training • Driver safety training • Technician training and certification • Emergency procedures • Natural gas vehicle platforms and configurations • Fueling process procedures • ProTread enabled training platforms Safety Code and Compliance Facilities are engineered to serve natural gas vehicles and exceed local, state, and federal safety regulations.
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Natural Gas Vehicle Incentives and Rebates At Ryder, we can help you capitalize on the incentives available from city, state, and federal government agencies. These include numerous tax credits and grants that help offset the upfront cost of natural gas vehicles – with more being added on a regular basis. We offer comprehensive financial planning to take advantage of these grants, incentives, and local tax benefits, as well as the ability to track your return on investment. To make sure you are able to take advantage of the many opportunities for incentives, we actively monitor all grants and incentives, and can provide that information as part of your fleet evaluation.
To see what incentives the states where you do business are offering, visit CNG Now’s website at: http://www.cngnow.com/state/Pages/information.aspx
Test Drive A Ryder Natural Gas Vehicle With a fleet of nearly 1,000 natural gas units nationwide, we have many options to help you get started: • Ask to arrange for a short term test drive of a natural gas truck or tractor as a way to test the technology • Contact a Ryder natural gas expert to arrange a personal tour and test drive at one of our maintenance facilities • Rent a vehicle for a few days, a week, or a month and let your driver’s put it to the test while traveling your routes, transporting your products to your customers
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