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Strand on the Green Junior School

Giorgia Yr 6

Strand Centenary 1912-2012 1

hool Junior Sc A n e e r G e th B Strand on her: Sue Harrison c a e Head T

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Caring for our Future

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What we expect from your child

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Page 4

The School Day

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How we look after your child

Page 9

School Dress

Page 13

How can you help?

Page 15

Keeping in touch - People in School

Page 16

Cycling in School

Page 18

Keeping in touch - Written Communication

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The Friends of Strand School

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Strand Schools’ Care Schemes

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Complaints and Conciliation procedure

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Caring for our Future At Strand on the Green Junior School we promote the following values: independence, respect, empathy, co-operation, fairness, responsibility, friendship, commitment, reflection and courage. We strive for excellence in all we do and aim for the highest possible standards attainable for each child, educationally, behaviourally, morally and spiritually. In doing so, we hope to develop active world citizens who are lifelong learners. We enjoy our warm partnership with families.


This is what the children say about being a pupil at Strand : "At Strand I have learned that everyone is welcome. It does not matter what background you have come from you are always accepted as a special and amazing kid". Eddie "I have learned to do things independently and not always ask the teacher . I have also improved in every subject - including ICT." Sanela "I know that I have got lots from this school and the teachers because I have climbed to the highest I could get." Damian We hope you enjoy your time at Strand just as much. 4

What we expect from your child When your child joins us at Strand, we will expect them to work and play hard and take part with enthusiasm in the life of the school and its community. We will expect them to co-operate with adults and with other children, show good manners, behave well and abide by our simple code of conduct.  We all follow the Strand Values  We help ourselves and others to learn  We keep ourselves and others safe We will expect them to listen, inquire, question, discuss, challenge and reflect. In this way, we hope they will learn tolerance and respect, and celebrate the differences that make each one of us unique. We will expect that they take care of their own belongings, the property of school mates and the school environment.

Behaviour We have a clear Behaviour Policy which all members of the school community follow. This policy can be accessed via the school website; a hard copy can be obtained from the school office. Our values underpin all our work at Strand.

The Strand Values 5

In addition children are encouraged to draw up Rules/Codes of Conduct for the classroom and around the school and the playground. This is done by Class Councils at the beginning of each year. We promote wanted behaviour by praising and rewarding children who follow the code of conduct. We have procedures for dealing with incidents when the rules are contravened and we involve families when appropriate. We believe that co-operation between families and the school is essential in promoting acceptable behaviour. Occasionally we take troubled children in to Strand. This is very much in accordance with our ethos and of course, in accordance with equality legislation. The identity of such children is confidential. However, we sometimes have to make individual arrangements for them and do involve other families and children in special social and academic projects.

Learning We have developed a creative curriculum that is focussed on the needs of our learners and so we have shifted the emphasis from content to how our children learn and have provided real consequences for their learning. We are committed to offering a curriculum that is engaging and stimulating whilst developing skills that allow our children to face an unknown future. The curriculum is tailored to excite, stimulate and skill learners to successfully face any future and by the end of their time with us your child will have experienced an exciting, broad and balanced curriculum and they will have had the opportunity to enjoy a variety of colourful extra curricular activities. 6

As our SATs results have shown over the years, the majority of children leaving Strand achieve Level 4 (average) or above in their SATs. 2005





2010 TA


Aggregate for publication


























Combined Maths and English

The children who do not reach that standard have usually worked to their full potential and we are justly proud of the achievements of all our children. However, occasionally children don’t push themselves to the full and we will let you know immediately if we feel your child is underachieving. Our SAT results from 2005-2011 are printed above. The results for 2010 are Teacher Assessments due to the national boycott of SATs. The results for 2012 are not yet available. You will no doubt be aware that there is currently more emphasis on the children making two levels of progress over the Key Stage. Our two levels progress data is below. 2011 SATs - Two Levels Progress Strand (2010)

Hounslow (2010)


90% (83%)

85 % (90%)


82% (82%)

82% (85%)




We will keep you regularly informed of your child’s progress through their Record of Achievement and at the end of each year you will receive a comprehensive report on your child’s achievements. This includes the results of tests in reading, English and maths and how your child’s individual result compares with the Year group.


We regularly assess your child’s academic progress and, from time to time, we may feel a child needs some additional help with their learning. In order to keep the child’s needs in the forefront of our minds their name is placed on the school’s Individual Learning Needs Record and we direct additional resources to them. Your class teacher will contact you immediately if we have any worries about your child’s progress. Equally we are keen to identify those children who have particular talents or skills and offer them additional opportunities. Should you have any concerns about how your child is getting on then please contact your class teacher without delay. Class organisation Each year the children will be organised into new classes for the start of the academic year. Only the Year 2 children moving from the Infants to the Juniors will stay in the same classes, for one year only. We make these changes in order to maximise the opportunities for successful learning and for forging new friendships. Homework Homework in Year 5 and 6 is compulsory. In Year 3 and 4 it is a voluntary activity, which we strongly encourage. You and your child are invited to enter into a Homework Contract with the school when you receive the Home/School Agreement in September. The role of homework at Strand is to consolidate the learning progress your child makes at school. It is a mixture of short focussed tasks, practical activities, not all of which require recording, and longer projects. Homework is set and marked weekly by your child’s teacher. Feedback will be brief as more detailed marking is reserved for classroom learning. Clear guidance and details of the school's expectations will be given to you in September along with a homework schedule relevant to the year group. Homework is posted each week on Fronter ( hounslow/strandtest) and each child’s log in details are stuck in their homework book at the beginning of the academic year. Ben Yr 4 8

The School Day School Times 8.40 am 8.50 am 10.45 - 11.00 am 12.00 am 1.00 pm 2.10 - 2.25 pm 3.30 pm

School site open to children Bell goes and morning school begins Playtime Lunchtime Bell goes and afternoon school begins Playtime for children in Year 3, 4 and 5 School ends

The Beginning and End of the Day You and your child should enter and leave the school by the entrances in Brooks Lane. Brooks Lane is closed at the busiest times of the school day. Please park considerately when dropping off and picking up. Wherever possible, we are encouraging families to walk, cycle or scooter to school and if this is not practical then, to avoid congestion, park away from school and walk your child into the playground. The Thames Road entrance is for staff cars and official visitors only. Please do not use it to gain access to or exit from the site: there is no footpath and it is a potential hazard spot for our children. The school site is open to children from 8.40 am. Your child should not arrive before this time unless there are special circumstances and you have the agreement of the school. If you need to leave your child before 8.40 in the morning the school runs a Breakfast Club. The club is open between 7.45 and 8.45 am. You will need to book your child in. The cost is ÂŁ3:00 per session. Your child must remain on site once you have delivered them. We strongly recommend that your child does not visit the local shop before school, as sweets and snacks are not allowed on site except as a special treat to share on birthdays, festivals, etc. The children are encouraged to bring a healthy snack of fresh fruit or raw vegetables to eat at morning break. 9

Strand’s Uniform

From time to time you may see an incident between children that concerns you. We would like to know about any concerns so that we can follow them up with individual children or if necessary, with the whole school during an assembly. Please do not speak directly with the children concerned or their parents. Please do tell a member of staff at the earliest opportunity. The bell goes for the beginning of school at 8.50 am. After that time, Ms Whelan, our Parent Support Advisor (PSA), will be making a note of latecomers at the door. After 9.00am latecomers will need to sign in at the office. Lateness means that children can miss that vital socialising in the playground before school, and start the day feeling flustered and left out. Moreover your child could miss the crucial input at the beginning of lessons, causing gaps in their learning. If your child frequently arrives late we will write to you expressing our concerns. At Strand we expect our children to arrive in school in good time and be ready to work hard and give of their best. Please bear in mind that children can become quite distressed if you do not arrive on time to collect them. Children should be collected Constance Yr 4 promptly at 3.30 pm. Please ensure that your child knows what arrangements you have made for collecting them at the end of the school day. Younger children should be collected by an authorised, responsible adult. If you change your collection arrangements then please be sure to let the class teacher know. Please let the office know if you have to make last minute changes to your plans. If, in an emergency, you are unavoidably delayed, please try to find a way of letting us know. In such circumstances, we will reassure your child and, as always, take good care of them. They will wait for you on the blue chairs outside the office/medical room. 10

Registration and Absence Please ensure your child comes to school every day (barring illness of course) and on time. The class teacher will take the register promptly at the beginning of the morning and afternoon session, after which it will be sent to the office. Should your child arrive after 9.00 am, he/she must report to Mrs Perkins/Mrs Brown in order to gain an attendance mark and book a lunch. You are probably aware that we are required by law to record and report all authorised and unauthorised absences. Please let us know on the first day of absence, in writing, by ‘phone or email if your child is going to miss school through illness or for any other reasons. We also need to know, in advance, if your child has a medical or dental appointment. If you take them out of school for this then you must sign them out at the office. On these occasions you must collect them as we will not allow children off site without an accompanying adult. The current legislation is quite clear and states that family holidays should not be taken during term time. In extreme cases, where this is unavoidable you must obtain permission from Mrs. Harrison before you book your holiday. Even then, she is only empowered to authorise 10 school days absence in any one academic year. Lunches Your child can stay in school at lunchtime and have a cooked school meal or a packed lunch provided by you. Alternatively, you may choose for your child to go home at lunchtime. Children who have school lunches are given a choice of three main cooked meals, one of which is a vegetarian option. A term’s lunch money can be sent in, in advance. Alternatively, you must send in the week’s lunch money on Monday morning. This should be the exact amount and should arrive in a sealed container bearing your child’s name and class. Your child may be eligible for a free school meal. Please speak to Mrs Brown if you think this is the case. Packed lunches should be sent in a named container and, of course, the meal should be nutritionally-balanced and of an appropriate quantity. We educate the children to adopt healthy lifestyles so please do not include sweets and fizzy drinks and, for safety reasons, glass bottles or cans. Once you have decided on the provision you want for your child at lunchtime, we would ask you to maintain that option for half a term. Any changes should be notified in writing to the office and made on the first day after a holiday. Packed lunches and school dinners are eaten in the hall. The year groups 11

take turns at being in the first sitting. During the lunch break the children are looked after by Midday Supervisors who help with the lunches and oversee the children’s play. There will also be a senior member of staff available at lunchtime to support the Midday Supervisors in their role. During the winter and in extreme heat we will endeavour to provide some inside time for the children; this is, however, dependent on space and our staffing situation. Milk and Healthy Snacks Milk is provided for those children who want it. A charge is made each term. At an appropriate point in the term, Mrs Perkins will circulate the cost and cut off date for ordering milk. Milk cannot be ordered after the final payment date. If your child doesn’t drink milk, you can send them with bottled water to drink at mid-morning. Alternatively cooled, filtered water is available from the water dispenser on each floor. We also recommend that your child has a named bottle of water in school so they can drink as and when they need to. In addition, we encourage the children to bring in a healthy snack of fresh fruit or raw vegetables at breaktimes.

How we look after your child Safety Mrs Perkins is the school’s Premises Health and Safety Co-ordinator and she is responsible for identifying health and safety issues on the school site and on outings. She is a member of the Governing Body Premises Health and Safety Committee. Mrs Perkins and other stake holders in the school regularly inspect the site for any potential hazards. We act promptly if we have any concerns. It helps if you bring to our attention any worries you may have over health and safety issues in and around the school.The children are encouraged, through the curriculum, to be aware of, and take responsibility for, ensuring the health and safety of themselves and their schoolmates. We have one fire drill each term. Occasionally we will practice an off site evacuation. All visitors to the school are asked to report to the office to sign in and state their business. Once school has started the doors 12

are closed and staff are primed to be watchful for any strangers on the site and to challenge anyone not wearing an identity badge. Unknown adults, once challenged, are directed to the office. Guidance for Parents Our school guidance is designed to help us provide a healthy and safe environment for all members of the school community. We would be grateful for your co-operation with the following guidelines:  

          

No toys –this is to avoid the inevitable fallings out and upset should precious items be lost or broken. Only children who travel to school alone should bring mobile phones into school. We ask that phones are stored in the office during the school day . Families need to write a note confirming that their child has permission to bring a phone to school. Children should wear school uniform and sensible shoes (no trainers) We remind children that it is polite to not wear hats inside. We encourage children to wear watches but must take good care of them—no alarms please. Only stud earrings or items of religious jewellery—thank you. No sweets/ snacks or gum. Strand is a dog free zone—we have a designated area in Brooks Lane if you have to bring a dog to school. Strand in a non smoking site. No vehicles are allowed on the site, other than those that belong to the staff and official visitors—we simply don’t have the space! Please observe the parking restrictions in the surrounding streets and be thoughtful to our neighbours when you park. Please make sure you keep our site secure by closing doors and gates. If you see anything you think is dangerous then please report it to the school office immediately.

Children’s Health and Welfare At the beginning of the Autumn Term we will give you a form to complete and return to the school. The form gives us confidential contact numbers to use in emergencies and the names of adults who are authorised to collect your child from school. It is essential that we have up to date information. Please remember to notify Mrs Brown of any changes during the year. Welfare Support Mrs Brown is our key Welfare Assistant. In addition Mrs Wigley, Miss Weir, Miss Gilbert, Ms Heath, Miss Mackowska and Mrs Branch are trained in First Aid and available to attend to playground cuts and bruises 13

and look after sick children. If we think your child needs further attention, we err on the side of caution, and contact you, or a responsible adult nominated by you. You will be asked to collect your child. If a hospital visit is necessary and it has not been possible to contact you, your child will be driven to the hospital by a member of staff or by taxi. Your child will be accompanied by a second, known adult, who will stay with them until you arrive. Hair For health and safety reasons, please ensure that long hair is tied back . The school community suffers from an infestation of nits from time to time. Please check your child’s hair regularly and let the school know of incidents of infestation so we can encourage all families to adopt an appropriate cleansing routine. Infectious IIlnesses Please notify us as soon as possible if your child has an infectious illness, or has suffered from such an illness during a holiday. Children with impetigo or conjunctivitis, (both highly contagious) will be required to be kept at home until they have recovered.

The Swan by Ali and Trey

Asthma Sufferers More and more children are suffering from asthma. We believe that Junior children are able to administer their own asthma medication. They should keep an inhaler with them wherever possible but, in particular, they should ensure that they take it to PE, games and swimming lessons. During the day your child’s class teacher will, if necessary, keep asthma medication in a safe place in the classroom. Medication If the doctor prescribes antibiotics, you must keep your child at home for the first 24 hours of the course. Only essential medications prescribed by a doctor are permitted in school. These should be taken to Mrs Brown or Mrs Perkins in the Medical Room and should be 14

collected at the end of the day. Only the Welfare Staff may administer medication in school with your prior permission on a proforma kept in the office. Please do not send lip salves or lotions to school. When necessary, cough/throat sweets may be brought in to school and left with your child’s class teacher and may only be consumed in the classroom under supervision. Summer Precautions We encourage the children to wear hats when they are playing outdoors, as protection against the sun. We are also happy for them to wear sunglasses as long as they have no sharp, potentially dangerous corners. If you wish your child to have a sun block, this must be administered by you before school. In extreme weather conditions we will notify you if we think it appropriate to waive this rule and your child will be able to bring sun block in with them. During spells of hot weather, please ensure that your child is adequately covered in order that they do not burn. You may also wish to send them with additional bottled water to drink.

Body Boarding at Knapp House


School Dress School is the children’s workplace and your child should arrive in appropriate, practical clothes that are suitable for both work and play. Your child needs clothing that they can handle themselves and which is easily washable. We prefer that low-heeled rubber soled shoes and not boots, are worn. Trainers are not allowed except during outside PE lessons. Footwear with an extensive lace up feature and open toed sandals are not practical and can cause problems in the playground and on PE and swimming days. All items of removable clothing must be clearly named. The school colours are red, black and grey. School uniform is compulsory and we expect all children to wear their swan with pride! The distinctive red or grey sweatshirts, T-shirts, team T-shirts and fleeces are available from Mrs Brown in the office and an order form appears at the end of this Handbook. Other items are readily available from High Street stores. We recommend the following:       

Black jogging bottoms Grey tunics or skirts Red or grey cardigans/jumpers Red or grey sweatshirts and red T-shirts with our white swan logo White polo shirts Red and white checked or striped dresses for summer Plain red, white, black or grey shorts for summer.

We promote the wearing of uniform as it helps your child to identify with Strand and what it stands for. It is practical and avoids those early morning discussions about what to wear ! Children’s clothing is expensive and we would ask you to encourage your child to take care of their belongings. However, should any items go astray, there is a lost property area located by the music room. We encourage you to check regularly. Notice will be given that unclaimed items will be disposed of at the end of each term. 16

PE and Swimming Kit Swimming is on a Tuesday morning for children in Years 3 and 4 and takes place at the Brentford Fountain Leisure Centre. You will be given good notice and specific guidance when it is your child’s turn to swim. Your child will need to bring their kit to school in a plastic bag. They will Tag Rugby Tournament need a towel. Boys should have a pair of trunks specifically designed for swimmingl. These should be traditionally styled and not hang below mid-thigh. Girls should have a suitable one-piece costume. Both boys and girls must wear swimming hats. We encourage children to swim without goggles . For hygiene reasons, please do not send your child to school wearing their swimwear. For the PE curriculum, your child will need a pair of well fitting plimsolls, named inside. Please note that trainers are not suitable for indoor PE lessons. They will also need a clean pair of shorts and a T-shirt, preferably in their team colours. These can be purchased from the office. Kit should be kept in a named PE bag and should be in school at all times as PE days may change. During the winter, children may bring a tracksuit for outside games lessons. Stud earrings should be covered with tape during PE and Games lessons. Watches should be removed.

Please make sure all clothing is named.

Strand Sporting Success 17

How can you help? We appreciate all offers of help from parents. We are grateful to the many parents who come into school to help with their children’s learning. We also very much appreciate your support during the many special events that light up our year. We have a team of willing volunteers called the ‘ViA learning team’ who come into school on a regular basis to support individuals in their learning. If you feel that you have the time to spare then please contact Ruth Woods via the school office. There are many ways in which you can help, even if you don’t have time to make a regular commitment. For example you could:         

share books with children or help them read; help small groups of children develop their cooking or sewing skills; support children using computers; offer an extra pair of hands and help out with essential tasks such as laminating resources; help a group of children with their general work in the classroom; keep the library and book corners in order and help the children choose books; help when the children go swimming; help out on special outings or school events; offer us your particular skills and talents, ie design, painting, typing, gardening, playing in the “Strand Band” etc.

Please contact us if you have some time and want to make a contribution to your school community. If you can’t think of something you can do, we’re sure we can! Leonie 18

Keeping in Touch - People in School The School Administrators Mrs Perkins and Mrs Brown will be very happy to assist you with a variety of matters including payments for school lunches, milk, music tuition, school dress, details of school dates and copies of newsletters etc. They can take messages for staff and make appointments for you to see Mrs Harrison and other members of the team. Mrs Shafi undertakes all the administrative matters for those children with individual education plans (IEPs) or statements of special need. Ms Whelan is our Parent Support Advisor and is available in the playground before school each day to chat to parents and carers and is a great person to seek out if you have any worries. Class Teachers If you have any concerns about your child, the class teacher will be more than happy to discuss any worries with you. However, just before and just after school can be very busy times for staff and they may Shira not always be able to deal with your problems immediately. You may have to leave a message with Mrs Perkins and staff will get back to you with a mutually convienient time to meet. It is helpful if you can indicate the nature of your query so that the teachers can do any necessary preparation. In the Autumn term the staff in your child’s year team will invite you in to give you pertinent information, and talk to you about their expectations of your child. You will also have the opportunity to discuss your child’s progress with the class teacher at Parent Consultation Meetings during the Autumn and Spring Terms. In the Spring Term, we also invite you in during the day to see the school at work. During the Summer Term we set aside an evening so you can come and chat about your child's report, should you so wish. Ruth Woods, the Deputy Head, has responsibility for coordinating the Individual Learning and Pastoral Needs of the children. If you have any 19

concerns about your child’s learning, please contact your classteacher in the first instance. Mrs Shafi will be available if you need to check on the progress of paperwork and she can be contacted via the office. The Headteacher If you are concerned about wider school issues or policies, please make an appointment to see Mrs Harrison or Ms Woods All concerns, no matter how small they may seem, are taken seriously. Mrs Harrison or Ms Woods will make every effort to see you as soon as possible but it may be necessary to give you an appointment for a later date so there is time to discuss issues fully. Mrs Harrison works four days a week and Ms Woods deputises for her in her absence and will happily deal with your queries. The Welfare Support Staff Please ask at the office if you would like to see Mrs Brown to discuss any health matters affecting your child. The Strand Staff Team From time to time your class teacher will be required to develop an aspect of school life for the benefit of all the children in the school. In order to undertake this important work the teacher will have to be released from the class and another member of the Strand team will teach your child for the day. This will be another teacher or a member of the Learning Support team. We use our own team for cover (to avoid numerous supply teachers coming in), thus providing continuity for the children. Class teachers will leave appropriate work and the class cover will be supported by the rest of the staff in the year team. On very rare occasions, time it may be necessary to “split” a class around the school. We do our very best to ensure your child’s education and well being are taken care of by the receiving teacher on such days. We welcome feedback from you, should you have any concerns when these arrangement are in place for your child’s class Student Teachers It is our policy to offer placements for student and graduate teachers, where appropriate. All students working in the school are carefully supervised and their training is structured by their college and by us. We feel it is essential that Strand teachers share their excellent practice with those preparing for the profession. Class Representatives Each class has a parent/s who acts as Class Representative. These 20

representatives liaise with school staff and organise parent helpers for class outings and events. They can also channel ideas and questions to the appropriate forum. Where families agree to sharing information Class Reps are happy to compile a list of names and addresses of the children in the class for circulation. This is helpful when you want to contact your child’s friends or when the rep is organising class helpers. The names of the Class Representatives are circulated in an early newsletter and are displayed in each Year team.

Cycling to School We are working to increase the numbers of children cycling to school as an integral part of our school travel plan which aims to reduce the number of children who travel to school by car. We have a number of cycle racks that are available for those children who cycle to school. There is a covered bike rack near the Year 3 and 6 building and a further 20 racks behind the old building. In addition there are a few racks outside the nursery entrance on Thames Road. We would ask you to park your bike considerately and please abide by the simple guidelines set out below. If you do want your child to cycle to school you will be required to complete a permission slip which Bike Marshals Parking Bikes During The Bike Breakfast is available from the office.  Parents/Carers must take full responsibility for the safety and welfare of their child on the journey to and from school. For the avoidance of doubt the provision of cycle racks by the school does not extend the schools responsibility for the safety of children to and from the site.  Bicycles are left at their owners risk and should be locked to the rack and not to other bikes  Cyclists should give due consideration to their safety and must wear cycle helmets, and ensure that they can be seen by other road users 21

 For safety purposes the entrance and exit for bikes is under the red arch only.  Bikes should be wheeled down Brooks Lane and anywhere on the school site.  Bikes should be parked carefully with others in mind  If the racks are full then please park your bike close to the old building to ensure that the path is clear for Year 2 to get to their classrooms  Bicycles should be regularly checked and maintained to ensure that they are in good working order

Scootering to School Many of the children who join us from Strand Infants are already used to scootering to school and we encourage them to continue to do so. We share scooter parking with the Infants school and so scooters should be parked in the red infant scooter racks and secured. We have additional scooter pods near the PE Store for overflow parking. Please make sure that your scooter is named and parked considerately . As with cyclists we have a few simple guidelines to make sure all members of our school community are safe:    

No scootering in the playground Please walk your scooter under the red arch to enter school Please make sure that your scooter is named and parked carefully Please be mindful of members of the public when scootering along pavements on your way to school.

Leonie 22

Keeping in Touch Written Communications Newsletters The school sends out weekly newsletters to families. Each term the staff in your child’s year team produce information on the curriculum, school events and topics. The Friends of Strand also keep families informed with regular newsletters. Most communications go out via email using the ‘Parentmail’ system. All newsletters are numbered to make it easier to see if you are missing one. We also send mail via “pupil post”, which is not always reliable, so please check regularly with your child to see if there is a current newsletter. Most of all - please read them when they do arrive home; they often contain vital information! Newsletters, letters home and year team communications are also posted on the school website weekly. There are also diary dates, term dates and a useful year calendar (which we strive to keep up to date!) under the News and Events tab. Some communications are on coloured paper to attract attention as they require you to sign and return a tear off slip. School communications can be translated on request and all are available in large print if required. Noticeboards Please check the noticeboards in the playgrounds regularly for current letters and written information. Home/School Book If staff need to communicate with individual parents on a regular basis and it is not possible to meet face to face, a confidential Home/School book may be introduced. School Policies and Documents Please contact Mrs Harrison or Ms Woods if you would like to see any school documents. We value our partnership with parents and hope that we can always work together and resolve any issues before they become serious. On rare occasions, despite our best efforts, you may not be happy with the results of a discussion or an investigation. If you feel that your concerns have not been properly addressed, we have a Complaints and Concilliation Procedure which is outlined at the end of this document.


Friends of Strand School (formerly Strand PTA) The role of the Friends of Strand School (FoSS) is to further the well-being of the school and the children by promoting a sense of community through a number of fundraising social events. The Friends organise six key events (2 per term) at which over ÂŁ20,000 is raised for the Infant and Junior Schools. The money raised has, over the years, contributed to the costs of additional resources such as the Junior playground Adventure Trail, the minibus, Reception outdoor play area, computer suites in both schools and more recently the climbing wall, the cage and playground improvement in the Junior school and refurbishment of the Infant school hall. This year, Friends are raising funds to enhance / replace the technology in the Junior School starting with the classroom projectors. Anyone who is a parent or guardian of a child is automatically a member of FoSS. Being a member of the committee only means that you have volunteered to be responsible for some of the organisation and attend a Friends monthly meeting. Trustee Committee members (the Chair, Treasurer, Secretary, Governor liaison and teacher representation from both schools) are elected at an Annual General Meeting held in late summer each year. We are always in need of helpers, if you are interested in becoming an active member please contact us via the school. Additionally to find out more, the Friends hold a regular coffee morning on a Tuesday in the Community Room. These will start in early September.

The Minibus! 24

The Strand Schools’ Care Schemes The Cygnet Club is an after school scheme for both infant and junior children. During term time the club is held in the Community Rooms from 3.30pm until 5.50pm. At present approximately 60 children attend the club and they are supervised by seven members of staff each day. The cost is £7 per session For the children who attend the club we provide hot and cold drinks and a light tea. The menu varies each day. The children play both indoor and outdoor games including football, basketball or team rounders. Inside activities include a choice of games, drawing, sewing, painting, table snooker, football and television or videos and much, much more. There are various arts and crafts available throughout the year. The Cygnet Club tends to allow the children to choose their own activities in recognition of the fact that it is a time to unwind and relax after school is over. If you would like any more information please contact Maria Alleyne, the Care Schemes organiser, direct on 07852 491432, or via the school office. The School also runs a Breakfast Club from 7:45 to 8:45 each day. Each session costs £3. Please speak to Maria Alleyne on the above number if you require a place. A holiday scheme runs during schools breaks and full details are available from Maria Alleyne, again on the above number. Where clubs are over subscribed, we hold a waiting list for places. 25

Uniform Order Form


Strand Schools Complaints and Concilliations Procedure Revised 13/3/2000) Aim: To help the school and parents resolve disagreements in a fair and agreed manner . Areas Covered by the Procedure: The procedure sets out arrangements to consider complaints about:  The delivery of the National Curriculum  Collective Worship and RE  Charging for school activities  The provision of information for parents  The provision for children with special educational needs It can also be used by parents for complaints about matters such as:   

The organisation and management of the school The quality of teaching Relationships between pupils and staff, between parents and staff, and between pupils

Definition of a Complaint: A complaint is sometimes difficult to define. In general, a useful working definition for the purposes of this document might be: “any expression of dissatisfaction with the service provided.” If a complaint reaches Stages 2 or 3 then it must be defined more precisely for action to be taken. The Procedure Stage 1 : Complaint at School Level (a) Informal Discussion: The school hopes that all matters can be resolved to everyone’s satisfaction through an informal discussion. If parents are concerned about a matter, they should make an appointment to discuss it with their child’s classteacher or the Headteacher (depending on the issue). The school will note that a concern has been raised but record only the nature of the matter and the date. Parents are asked not to air their views in the classroom, corridor or playground if they are upset. There is not sufficient privacy and children can become very distressed watching angry or upset adults. Overheard comments can lead to rumour and ill-informed speculation. (a) Written Complaint: If the disagreement cannot be resolved through informal means, parents should put their complaint in writing to the Headteacher. The school will help parents with translation and/or with writing the letter if required. The school will acknowledge the letter within two school days. The matter will then be investigated and parents will receive a formal written response within five school days or, if the investigation is prolonged, a letter to advise them of progress made. The response will detail the decision reached and the reasons for it and any action taken or to be taken. Parents will be offered an opportunity to discuss the contents of the response with the Headteacher. 27

The school will keep records of all complaints, including dates and details received, action taken and outcome. In order to ensure an early end to the matter the Governing Body may nominate a Governor to expedite resolution. Sometimes the school’s attached adviser or other member of staff in the Local Education Authority (LEA) can help resolve the complaint whilst it is still at the school stage. This is different from the adviser being asked to investigate the complaint.

Stage 2: Complaint to Chair of Governors/Education Department In most cases, complaints are resolved at school level. However, where it is not possible to resolve the complaint at Stage 1, the parent should address a written complaint to the Chair of Governors if they wish to pursue it further. The Chair will acknowledge the complaint within 2 school days. The Chair can request the services of the Education Department either to investigate the complaint or to mediate between the school and complainant. The results of any investigation (including any made at Stage 1) would be available to the Chair of Governors who would communicate them to the parent within four school weeks of receiving the Stage 2 Complaint. The Chair will keep records of all complaints received, investigations made and responses given. The Chair of Governors will inform the Governing Body of any formal complaint received and make a statement only about the nature of the complaint. No discussion about the complaint will take place at this stage amongst the governors in case the parent decides to proceed to Stage 3.

Stage 3: Formal Governing Body Complaints Panel In the event of the parent still not being satisfied, s/he should put the complaint in writing formally to the governing body for consideration by a complaints panel which will be delegated the power to make a final decision on the complaint on behalf of the whole governing body. The complaints panel will be convened within six school weeks and will be made up of three governors who have not previously been involved with the complaint, do not know the complainant personally and have no other interest in the complaint. Staff governors will not normally be panel members. Two weeks before the panel sits, both parties will submit written evidence. At the hearing, the panel will interview the headteacher and the complainant, both of whom are entitled to be accompanied by a ‘friend’ who can speak on their behalf. The panel will reach its decision within eight school days when the panel chair will notify the complainant, the headteacher and the Chair of Governors of its decision. A timetable and guidelines for Complaints Panel procedures are available separately and will be issued immediately to any complainant wishing to pursue a Stage 3 complaint. The decision of the Complaints Panel is final. If the complainant is still not satisfied s/he can take the matter to the Secretary of State for Education.


Guidelines for Stage 3 Procedures Timescale after Stage 3 Complaint received: Within 3 school weeks

- panel convened and date and conduct of hearing agreed and confirmed in writing

2 weeks before panel sits

- complainant and Headteacher submit written evidence which is circulated to both parties and panel members

1 week before panel sits

- panel notified of any witnesses appearing at hearing

Within 6 school weeks

- panel sits and hears evidence addressed only to the original complaint

Within 2 weeks of hearing

- panel informs both parties of its decision in writing

Plan and Conduct of Panel Hearing: 1.

Introduction by Chair of Panel


Complainant makes statement

(not more than 20 minutes)


Headteacher makes statement

(not more than 20 minutes)


Complainant and Headteacher questioned by panel but do not question each other except via the panel and at the panel’s discretion. Either may be accompanied by a ‘friend’ who may speak but should not be represented in an official capacity e.g. lawyer, union representative


Any witnesses must be agreed with the panel 5 school days beforehand


Headteacher makes final statement

(not more than 5 minutes)


Complainant makes final statement

(not more than 5 minutes)


Panel reaches its decision in camera. It may ask for more evidence if It is required in order to reach a fair verdict.


Panel chair notifies the complainant, Headteacher and Chair of Governors In writing of its decision.

The total duration of hearing should be 1 – 2 hours plus an in camera session afterwards.


Strand on the Green Junior School Thames Road, Chiswick W4 3NX Telephone:

020 8994 7847


020 8742 7188

E-mail :


Fronter VLE:

A County School for children aged 7 -11 Number on roll - 305


Sue Harrison

Deputy Head:

Ruth Woods

Assistant Head:

Gill Coulton

Chair of Governors:

Lisa Hutchinson

This Parents’ Handbook has been prepared for the period July 2012 - June 2013

The information contained in this booklet was accurate at the time of publication.




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