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University Facilities Management

UFM NEWSLETTER

EXCELLENCE IN ACTION January 17, 2012

February 2012 Meet a new face and remember a familiar one

University Facilities Management received a big compliment for the date of January 3, 2012 (the day the University was delayed opening until 10:00 a.m.). "The snow removal crew was phenomenal of clearing the campus of snow and ice." This wonderful compliment was from Jason Freeman from Ehrlich Exterminating Company.

Derek Frautschy Job title: Maintenance Supervisor (Zone 3)

Cindy Gary Job title: FAMIS Systems Specialist

Years of employment: 13 total Custodian: 2 yrs Custodial Crew Leader: 2 yrs Employment prior to KSU: Custodial Supervisor: 5 yrs University of Akron/Wayne College FAMIS Systems Specialist: 4 yrs UFM start date: November 28, 2011

Attraction to KSU:I came to KSU for job advancement. I like the environment at Kent and I’ve met a lot of good people to work with. KSU is my alma mater and my experience with the university as a student was a positive one

Employment prior to KSU: School Bus Driver Attraction to KSU: Full time employment and free tuition

First job you ever had: Farmhand

First job you ever had: D’Amico’s Pizza

Resides in: Dover, Ohio

Resides in: Ravenna, Ohio

Hometown: Dover, Ohio

Hometown: Ravenna, Ohio

Hobbies: Hunting, fishing, boating, auto mechanics and farming

Hobbies: Traveling, bowling, and crafts

He stated that the roads everywhere else he traveled that day were treacherous, even in the downtown City of Kent, but our sidewalks and roads were safely cleared. GREAT JOB GROUNDS AND ROAD CREW! ———————————————— January 30, 2012 From the Student Financial Aid Office: On behalf of our director, Mark A. Evans and our staff, I wanted to “thank you” again for all of your assistance with our “winter” Financial Aid workshops held the previous two Saturdays at Cartwright Auditorium. The snow always seems to show up for our workshops! Your departments have contributed to the success of one of our office’s largest outreach programs. Over 550 students and parents visited our campus and attended our two workshops. This is such an important informational and recruitment program for our prospective students and their guests. We could not have provided this service without your cooperation and diligence in making sure all aspects of this event were maintained. Please convey our appreciation to those staff members that helped in any way. The level of service was EXCELLENT and much appreciated. A special thanks to Karen Hurd, Georgette Nichols, and Mary Zieber who worked for these events, as well as the grounds and parking crews.

KSU Employee Discounts Go to http://www.kent.edu/bas and click “Employee Discounts” on the left to see the full list of KSU employee discounts. Includes discounts on travel, computers, entertainment, cell phones, and at the Kent State bookstore with your KSU ID. Also, valid with miscellaneous purchases such as office supplies and auto care. See where you could be saving money today. Businesses listed are limited to locally owned businesses or university contracted vendors. Discounts are subject to change without notice.

Did You Know? Our grounds department shovels 22 miles of sidewalk and plows 6 ½ miles of roadway every snow storm!


The UFM Work Control Center In accordance with the recommendations of Sightlines (external facilities reporting agency) and to strategically manage internal processes at University Facilities Management, our departmental initiative is to create a Work Control Center (WCC). The WCC will be an entity independent of maintenance and will streamline the management and oversight of the work order system under one functional area. Why develop a Work Control Center for UFM?    

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Highly recommended from Sightlines Improve customer service Centralize maintenance management processes Provide feedback to management with reporting tools to show inefficiencies within the organization Monitors procedural consistency among UFM crews Oversee work order data entry to ensure accuracy Serve as central communication hub for UFM

Safety Corner “To avoid a scene, keep your workplace clean” We hope everyone was able to complete the Asbestos Awareness Claritynet training required for January. The training for this month is Fall Protection, which should be completed by February 29, 2012. Personnel in University Facilities Management required to complete this training are:

The WCC will be managed by Cindy Gary and she will report to Roy Christian, Director. The WCC will be located in the front office/BACC area. While this entity is separate of BACC operations, there will be some shared tasks. This is a new endeavor for our department and we ask for your patience and support during this transition. We’ll keep you posted as new information becomes available.

University Facilities Management FAMIS Corner A FAMIS training session is scheduled for Wednesday, February 22, at 7:30 a.m., in the UFM Training Room. This training is mandatory for all supervisors and employees who cover their respective area during absences. All managers and office staff are also encouraged to attend. We will be reviewing purchasing, sent back work orders, and work order billing processes. We will also demonstrate processes to improve overall performance and efficiencies in managing work orders. Did you know? 6,714 UFM work orders were closed from July 1, 2011, to December 31, 2011

Dianne Bradfield and Cindy Gary in the new location for the Work Control Center Building Maintenance Manager Building Maintenance Superintendent Building Maintenance Supervisor Carpenter Electric Energy Glass Shop HVAC Superintendent HVAC Supervisor HVAC Technician Maintenance Repair Worker Mason Paint Pipefitters Plumbers Power Plant Steamfitters Water Treatment Worker Welder

Important Dates in February 2012 February 2: Groundhog’s Day Punxsutawney Phil saw his shadow, which means six more weeks of winter… we’ll believe it when we see it!

February 14: Valentine’s Day February 20: President’s Day February 29: Leap Day (only every 4 years) Have Anything to Add? Send ideas, pictures, or suggestions for the newsletter to abirkner@kent.edu


UFM Newsletter Feb 2012