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Your guide to

council tax 2018-19

A guide to your 2018/19 council tax The council tax you pay helps to provide local services. Hampshire County Council, Rushmoor Borough Council, the Police and Crime Commissioner for Hampshire and the Hampshire Fire and Rescue Authority each receive a share of the council tax that you pay. This booklet tells you more about the services Rushmoor Borough Council provides. We receive just over 12% of the total council tax you pay and we spend this on services such as rubbish and recycling collections, street cleaning, planning, housing, environmental health, community and leisure facilities. Nearly three-quarters of your council tax goes to Hampshire County Council for services including roads and street lighting, support for children and families and services for older people and people with disabilities. You can find out more at budgetspendingandperformance The Police and Crime Commissioner for Hampshire receives just under 11% of your council tax. The commissioner oversees and funds the work of Hampshire Constabulary to ensure effective and efficient policing in Hampshire and the Isle of Wight. You can find more information at Hampshire Fire and Rescue Authority receives 4% of the council tax you pay. This money is spent on


preventing fires and other risks, protecting life and property and for responding to emergencies. Visit for more details. This year, people who live in a property that is in Band D for Council tax will pay ÂŁ1,642.65

Providing local services to improve the quality of people’s lives We want Rushmoor to be somewhere people choose to live, work and enjoy their leisure time. We believe that our residents have the right to lead healthy lives in a place that is safe, clean and where they can have their needs met locally. To help achieve this, we provide more than 100 local services to residents and businesses in Aldershot and Farnborough.

RUS HM OO R BO R O U G H C O U N C I L - Y O U R G U I D E TO C O U N C I L TAX 2018-19

Increasingly limited resources mean we must target our services where they are needed most. This means working with other organisations, community groups and businesses to make the best use of the money and staff we have. Our current estimates show that we will have a funding gap of ÂŁ3.785m by the end of 2020/21 and we have identified ÂŁ1.55m in savings from increased income and reduced costs in 2018-19 towards that target.

Inspecting food premises and licensing premises and taxis Working hard to regenerate our town centres and backing business wherever we can

We will continue to focus on maintaining our financial sustainability, both in the short and medium term, through a number of projects and initiatives which will help us to modernise and improve the delivery of services and at the same time reduce our costs. In the last couple of years, we have already increased our income through new investment initiatives and made savings by reviewing the way we work. During 2018/19 we will continue to review our services, putting the customer at the heart of everything we do. We remain committed to providing good quality services that offer value for money. We will continue to protect our frontline services, which include: Providing and maintaining parks, playgrounds and natural open spaces

Working in communities to help people to improve their lives Dealing with planning applications, helping to shape the future of the borough and encouraging business investment in Aldershot and Farnborough Giving people the opportunity to live healthy and active lives by providing a wide range of leisure facilities

Keeping the streets and town centres clean and litter-free Helping those most in need by providing housing benefit and council tax support Tackling littering, fly-tipping and graffiti

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Our share of the council tax

Where the money comes from

This year we have increased our portion of the council tax by 2.99%. For a Band D property, this means a rise of £5.76 a year. This will help us cover a rise in our costs and generate an additional £175,000 to invest in services. In 2018/19 a household living in a Band D Council tax property will have a bill for £1,642.65 Out of this, Rushmoor Borough Council will receive £198.49 to provide its services. The rest will be allocated to Hampshire County Council, the Police and Crime Commissioner for Hampshire and Hampshire Fire and Rescue Authority. The share of council tax that we receive from residents who live in Rushmoor makes up 10% of our total income. We receive a further 67% of our income from government grants and business rates. The balance of 23% comes from fees and charges and from interest we receive on investments.


Where your council tax goes

RUS HM OO R BO R O U G H C O U N C I L - Y O U R G U I D E TO C O U N C I L TAX 2018-19

How Rushmoor Borough Council spends its budget 2017-18


Gross (£’000s)

Income (£’000s)

Net (£’000s)


Gross (£’000s)

Income (£’000s)

Net (£’000s)











Environmental health/Community safety







Waste collection







Street cleansing







Crematorium and cemetreries







Planning and economic development







Industrial estates/markets etc.







Highways/Parking Services/Public transport







Housing and benefits/Housing







Central and other services







Spending on services





Capital accounting and IAS 19 charges reversed



Interest receipts



Borrowing costs



Planned budget savings



Contributions to/from reserves



Collection fund deficit



Use of/contribution to revenue balances



Other adjustments



Government grants



Business rates retention



Council tax requirement


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What happens to the council tax we collect We collect council tax from households in Aldershot and Farnborough and pass on nearly 90% of it to Hampshire County Council, the Police and Crime Commissioner for Hampshire and the Hampshire Fire and Rescue Authority. In total, we will collect around £50.9 million in council tax in 2018/19.



For every £1 collected, this is how it is distributed: 73p to Hampshire County Council 12p to Rushmoor Borough Council 11p to the Police and Crime Commissioner for Hampshire 4p to the Hampshire Fire and Rescue Authority

Supporting our local organisations Included in our budget is £1.3 million in grants, rate and rent relief to charitable, voluntary and non-profit making organisations working in our community.

11p 05


59% Discretionary rate relief

10% Grants

21% Rent relief


Parking permits

Additional financial support is raised through Mayoral fund raising and Rushmoor Community Lottery.

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How much council tax you will pay and who gets what Band






















































Major changes to budget requirement Expenditure




Planned savings


Increase in business rates retention


Other budget savings


Change in collection fund contributions




Reduction in government grants


Additional budget items


Savings from new grounds maintenance contract


Increase in contributions to reserves


Minimum revenue provisions


Change in use of balances


Interest payable


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Highlights of 2017-18 The regeneration of Aldershot took a big leap forward when we received the news in February that we were receiving £8.4 million of funding for Aldershot town centre from the Ministry of Housing, Community & Local Government. This will enable key schemes in the town to be delivered. The new contract for street cleaning, rubbish and recycling collections and grounds maintenance with Serco began at the end of July. As well as maintaining weekly bin collections, the new contract also includes a number of improvements and extra services, such as free collection of small electrical items. We launched the Rushmoor Community Lottery in July, providing an exciting new way for local community groups to raise funds. We are on target to raise more than £25,000 of new money for local good causes in the lottery’s first year.

New contract with Serco began

New Manor Park playground

We replaced the playgrounds at Osborne Road, North Camp and Municipal Gardens and Manor Park, Aldershot. Working with Places for People, Aldershot Lido hosted its first open air cinema evenings in the summer with the chance to enjoy an early evening swim, popular film and live music.

Launching the Rushmoor Community Lottery 07

We introduced Public Space Protection Orders (PSPOs) in both Aldershot and Farnborough town centres to help us to work with the police in controlling a range of antisocial behaviours. RUS HM OO R BO R O U G H C O U N C I L - Y O U R G U I D E TO C O U N C I L TAX 2018-19

Cycle Sportive Get Involved Fair

We organised and supported a number of community events, including Victoria Day, and the first-ever Rushmoor Community Food Festival - a celebration of food, music and sport across all cultures in the borough, which proved highly successful. We held our first ever Get Involved Fair in Aldershot in June, showcasing the range of voluntary and community organisations in Rushmoor and encouraging local people to become volunteers.

We helped organise the second Farnborough Half Marathon and continued to work closely with others to help improve the health and wellbeing of our residents, with initiatives like the Rushmoor 10k run, the Cycle Sportive and Rushmoor Parkrun. We successfully submitted our new Rushmoor Local Plan, which provides the planning policies essential for guiding future local development until 2032, to the Planning Inspectorate. The inspector will hold public hearings on the plan in the early summer of 2018. We have invested in a number of commercial properties, particularly in Aldershot town centre, to help drive forward regeneration. In October, we completed the restoration of the former grounds keeper’s cottage in Manor Park, Aldershot, and the nearby Manor Park Lodge to bring them back into use as new homes.

Aladdin at the Princes Hall

The Princes Hall pantomime ‘Aladdin’ was met with rave reviews from customers and critics alike with over 20,500 people attending over a three-week period. We held a very popular free Rushmoor Fireworks Spectacular in October, with around 12,000 attendees. w w w .rushmoor. gov . uk /c o unc i l t a x

Manor Park Cottage 08

The year ahead In 2018/19, we estimate that we will spend nearly ÂŁ80 million on providing services alongside nearly ÂŁ29 million of capital expenditure on major projects. These are some of our plans for the year ahead:

We will build new pavilions and changing rooms at Ivy Road in Aldershot and Moor Road in Farnborough. Recognising the shortage of rented homes locally, we will progress the setting up of our own housing company to provide new social and private rented homes. With partners we will begin developing a centre of excellence for aerospace built on the Farnborough brand. Our housing team will continue to work closely with any homeless people in our town centres, helping them transition back into housing and into appropriate supported accommodation if they need extra support and rehabilitation. We will also address rough sleeping and street drinking through deterrent and enforcement.

An artist’s impression of Union Street, Aldershot

We will finalise and consult on a development for Union Street and Union Street East in Aldershot and will produce a detailed and exciting retail plan for Aldershot town centre.

We will be drawing up options for developing and maintaining the new natural open parkland at Southwood.

In Farnborough, we will finalise and consult on a masterplan for the Civic Quarter, and agree the approach for moving forward each site. As part of the redevelopment, we will also develop options for a new leisure centre in Farnborough. We will continue to invest in commercial property and explore other opportunities to generate income. 09

Open parkland at Southwood

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We will work with the North East Hampshire and Farnham Clinical Commissioning Group to progess a new health centre at Voyager House, Apollo Rise in Southwood. We will be toughening our approach to litter and dog fouling with the launch of a pilot enforcement scheme. CCTV service

We will agree the future shape of the CCTV service and procure new cameras and maintenance and supply contracts. We will be celebrating Aldershot’s Victorian heritage with the popular Victoria Day event on Saturday 9 June. We will begin the process of inviting companies to bid for some of our current leisure contracts.

Companies will be bidding for our leisure contracts w w w .rushmoor. gov . uk /c o unc i l t a x

We will be pressing ahead with a modernisation and improvement programme, based around the principles of “Listen, Learn and Deliver Better”. We will finish building and open a new council depot in Ash Vale which will be the base for our rubbish, street cleaning and recycling contractors. We will use council and community led events such as Victoria Day and the Aldershot Christmas lights switch on to foster civic pride, to encourage volunteering and to increase public engagement.

Victoria Day 10

Contact us You can find out more about what we do, the services we provide and how to access them, on our website, You can also email us at Our office opening hours are: Monday to Thursday - 8.30am to 5pm Friday - 8.30am to 4.30pm During these hours, you can call us on 01252 398 399 or visit us at Rushmoor Borough Council Council Offices Farnborough Road Farnborough GU14 7JU

Find us on social media:

Council Offices, Farnborough Road, Farnborough, Hants, GU14 7JU

Sign up to receive email news from the council Keep up-to-date with the latest council news and local information by signing up to receive email news. We offer two regular email newsletters: one from the council and one from the Leader. You can sign up to both on our website, 01252 398 399

@rushmoorcouncil Rushmoor Borough Council March 2018

Council tax leaflet 2018  
Council tax leaflet 2018