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of orange juice, as a young boy I was always fascinated about how they brought it all together,” he tells me. Since then his distinguished career in hospitality has taken him from the Savoy and the Connaught to the Mandarin Oriental in the Far East. During his time at the Langham Hospitality Group he has helped establish two new hotels, including the Langham, Chicago. On the question of famous faces he is understandably less forthcoming, vaguely alluding to royalty and “some characters”, by which I discover he means Lady Gaga. “She loves the front steps and the hall, she sees it as her stage, marking her residence in London, and she has a soft spot for the Infinity Suite,” he reveals. If the devil is in the details then Palmer has an almost saintly devotion to finishing touches. “It’s an evolution not a revolution when you have to deal with something of such an historic nature,” he concedes. “We haven’t arrived yet and we never will arrive, there’s always something to do, or to fine tune.” He’s kept awake at night by everything from push plates on doors to cloakroom tags (“What’s this, a piece of paper? We need a leather tag, beautifully embossed.”) Looking to the future, the hotel is embarking on an exclusive partnership with Chez Roux, set up by the culinary father and son team Albert Roux and Michel Roux Jr. Roux protégé Chris King, who has been head chef at Roux at The Landau since its launch in 2010,

will now oversee all the hotel’s gastronomic exploits. “The offering further elevates the hotel to the next echelon of luxury,” Palmer says. “Not only can you sample the Roux culinary delights at Roux at The Landau, you can have the chefs do the catering for your wedding, or even order Roux food from the room service menu.” No doubt Chris King and the team will be in charge of the food for the 10 June celebrations, the details of which the managing director is being characteristically coy about. “There will definitely be some activities planned and lots of personalities staying in house,” he teases. “The Langham, London will be the place to be from noon till dusk.” In the meantime, staff are busy asking former guests for mementos to add to an on-going archive. “If the Langham wasn’t perceived to be relevant today then I guess Lady Gaga wouldn’t stay here,” Palmer declares when I ask how he plans to embrace the past and salute the future. “You can come to enjoy eggs and soldiers like Charles Dickens and catch forty winks à la Gaga.” There are not many other hotels that can say that. n

1C Portland Place, Regent Street, W1B, langhamhotels.com

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Profile for Runwild Media Group

Vantage Magazine June 2015  

Welcome to the June edition of The Vantage magazine, celebrating the dynamism of the area and bringing you the latest features, articles and...

Vantage Magazine June 2015  

Welcome to the June edition of The Vantage magazine, celebrating the dynamism of the area and bringing you the latest features, articles and...

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