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INTERACTION BETWEEN HUMAN AND SWING DOOR

Door (Manual/Semi-auto/Auto) 1. SIGN

Map key

4.Radar

P6

5.Safety sensor P

Clear sign(vision or auditory) to inform the pedestrian

Pain point

O

Opportunity

H

Phenomenon

The sign on the door is not clear for pedestrian to know what type of door it is

2. HANDLE P7

P8

It is uncomfortable for pedestrian to use left handle with right hand Design handle for both left and right hand Pedestrian will misuse the handle to pull in or out Accurate open way - Design handle which match people’s subconscious

3. BUTTON

1.Sign

P9

The button is not sensitive enough - Press twice or change to open it manually

P10

Push the button with knee when hands are occupied

P11

2.Handle

A convenient and sensitive button - New way of button? Some automatic door also has a button. some people will press the button since they do not know it will open automatically

4. RADAR

Human behavior SINGLE H4

H5

Pedestrain open the door to 45-60 degree which just fit the body Most People tend to pass quickly Use body or foot to against the door to keep it open

P12

Make sure the door at least in half open situation when pedestrian getting close to the door

6.Open &Close

H7

H8

H9

H10

H1

3.Button

P13

Some pedestrain will be shocked by the sudden open Auditory reminder

P14

When Automatic door is closing, it will open again when it sensed there is following pedestrain, which may hit the following pedestrain

Open the door to 90 degree, and some of them will use hand to keep the door open

Make sure the door always keep a safe distance away pedestrain

6. OPEN

The first one open the door, the following pedestrain will use hand to push the door to keep it open The first one push the button and stop, then pass the door until the second one pass When there is a lot people getting in and out, almost every user will use several finger to push the door to keep it open The situation of using left door: follow the previous user to open the left door - Psychology implication

The bigger sense area will make sure the door is full open when pedestrain get closer to the gate smooth pass

5. SAFETY SENSOR

Safety area

GROUP H6

The smaller sense area will result in other problems like: stop and wait, wave hands, etc (Automatic door)

P15

Some door will open towards human, user have to slow down even stop after they push the button especially when the button is close to the door Make sure the door at least in half open situation when pedestrian get close to the door

Detection area P16

When Automatic door is half open, some user will use hand to push the door to keep in a big open angle. Group of people/ efficiency Detect the density of pedestrian - Keep the door to full open when the number of pedestrian in close area is high

P17

H2

H3

Use body or foot to against the door to keep it open Door is heavy / Handle is cold Open the door vigorously, the door continue open a little bit with inertia Since the door will open in an opposite direction, user can pass the door at a constant speed after they push the button

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