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ROYTHORNES

DEBT RECOVERY

Because cash flow is critical


Debt Recovery by

Numbers is a big number by anyone’s standards, but for our debt recovery clients it’s good news. Over the last year Roythornes had an 85% success rate in recovering our clients’ debts with only one letter.

% 5 8 £v5at +

is all it costs for us generate a solicitors demand letter which could be all you need to get your customers to pay the money you are rightly owed.

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£40

2 % 0 0 1

is the amount of money we recovered on behalf of our clients in the last financial year.

is the number of early collection options you have to choose from - a fixed fee solicitors demand letter or a commission based recovery service.

is the commitment our team give to getting the money you are owed.

is the number to call the Roythornes debt recovery team to ask they how their outstanding track record can help you take control of your debts.

5 7 7 1 0 156 764

Cash flow is key to any business and if you have customers who aren’t paying they are endangering your business. Roythornes debt recovery service helps businesses recover the money they are owed. With an enviable reputation, we recover millions of pounds worth of debts each year for clients - much of which they had given up all hope of ever collecting. We work for a wide range of businesses from sole traders and small retail units to some of the biggest names on the high street. We also have the capacity to recovery debts in other countries, so it you have international customers who won’t pay, Roythornes is the natural choice. If our pre-legal routes to recovery don’t secure payment, we can issue claims at the County Court or take insolvency proceedings on your behalf. Our team are experienced and knowledgeable in all recovery procedures and can help you make decisions. As one of the top 200 law firms in the UK we also have a strong and experienced litigation team who can deal with disputes should the need arise.


Two flexible pre-legal

options

We offer a choice of two early collection options to recover what you are owed. Option 1 Solicitors Demand Letter. Show you mean business.

Option 2 Commission based. You only pay if we recover.

Many clients decide to go straight to a ‘solicitors demand letter’. A letter from a solicitor shows your customers that you are willing to seek specialist assistance and are serious about collecting the money you are owed.

As it says in the title, on our commission-based recovery service we charge a commission based on the amount of money we recover on your behalf. We use a combination of telephone calls, letters and e-mails from our highly experienced collections team to recover your debt without the need to issue legal proceedings.

Speed is always critical when collecting debts - the longer you leave a debt the less likely you are to get paid, so we offer a same day service which gets a letter out to your debtor on the day you instruct us. Our results speak for themselves. In 2014 we achieved an impressive success rate of 85%. The best thing about our solicitors demand letters is that they cost just £5 +vat each - a small price to pay for the chance of recovering the money your are owed. What’s more, if the debt remains unpaid, and you instruct us to commence the Pre-Action stage, we won’t charge you for the solicitors demand letter. • 85% success rate • Rapid service • Only £5 +VAT to show you mean business

How are we doing? Keeping you informed Unlike some debt collection agencies, we are a small and focused team, and you will always have contact with whoever is working for you - no call centres or faceless voices at the end of the phone. We provide on-line access to the progress on your files 24/7 so you can always see what stage we are at with every debt we are chasing for you. To find out more about how Roythornes can get your cash flowing again, contact one of the debt recovery team. The sooner you do, the sooner you will be showing your non-paying customers that you mean business.

We don’t give up easily. Our negotiators will work hard to get the best deal for you and recover the money you are owed without damaging ongoing business relationships. • Commission based charging - you don’t pay us a penny if we don’t collect • Trained negotiators work hard on your behalf • Business relationships and reputations are maintained


our debt recovery

team

Our debt recovery team comprises a range of experienced lawyers and specialist debt collectors. The team have experience in dealing with debt of varying sizes and volume, acting for a wide range of businesses from sole traders to large utility companies. They focus on providing the right solution for clients.

Leigh White Debt Recovery Manager e: leighwhite@roythornes.co.uk

Tim Edwards Legal Executive e: timedwards@roythornes.co.uk

Norma Raynsford Debt Recovery Assistant e: normaraynsford@roythornes.co.uk

Martin Spencer Debt Recovery Assistant e: martinspencer@roythornes.co.uk

Roythornes is a top 200 law firm with a strong reputation. From four offices we act for a wide range of businesses and individuals, taking a pragmatic and business focused approach to the challenges they face.

Services for Businesses • Agricultural property • Business rescue and insolvency • Commercial property • Company and commercial • Debt recovery • Dispute resolution and litigation • Employment for businesses • Environment • Social housing • Planning for business • Property development. Specialist Sectors • International • Food • Agriculture • Charities • Social Housing • Environmental Offices: Nottingham Spalding Peterborough Newmarket

0115 948 4555 01775 842 500 01733 558 585 01638 744 620

www.roythornes.co.uk

This publication is for guidance only and does not constitute legal advice. You should always seek professional advice before making decisions of a legal nature. Roythornes Limited is a company registered in England and Wales under number 06611251. We are regulated by the Solicitors Regulation Authority. Registered office: Enterprise Way, Pinchbeck, Spalding PE11 3YR. Refer to www.roythornes.co.uk for additional legal information. May 2015.

Victoria Stevenson Head of Debt recovery e: victoriastevenson@roythornes.co.uk

Lynda Thompson Paralegal e: lyndathompron@roythornes.co.uk

To contact our debts team call 01775

764 156


Roythornes Debt Recovery