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Grundtvig Learning  Partnership  2012  –  2014    

Report:  Active  Ageing    

REBOOT:  Good  Practice  Brochure     Belgium  Italy  Poland  Turkey  UK    

Table of  contents     Table  of  contents  ......................................................................................................................................  2   Introduction  ..............................................................................................................................................  3   Description  of  the  project  and  results  ......................................................................................................  4   1.  Situation  of  the  elderly  people  in  partner  countries  ........................................................................  4   2.  The  demands  of  elderly  people  on  active  ageing  in  the  partner  countries.  .....................................  5   3.  Services  provided  to  the  elderly  people  in  the  partner  countries.  ...................................................  7   Legislation/National  Programmes  ..........................................................................................................  14   Project  Partners  and  Local  network  .......................................................................................................  18   Good  practices  ........................................................................................................................................  22   Conclusions  .............................................................................................................................................  48  


Introduction     Europe  is  the  fastest  ageing  region  in  the  world  and  life  expectancy  and  trends  in  healthy  ageing  differ   greatly   between   countries.   The   promotion   of   policies   and   activities   on   active   and   healthy   ageing   is   becoming   a   priority   in   most   of   European   countries.   Active   ageing   is   strongly   promoted   by   the   European   Commission   and   it   evokes   the   idea   of   longer   activity,   with   a   higher   retirement   age   and   working  practices  adapted  to  the  age  of  the  employee.   This  trend  affects  different  aspect  of  the  civic  society  like  labour  market,  health  sector,  urban  services,   etc..   The   Reboot   partnership   intends   to   present   the   policies,   services   and   needs   related   to   the   ageing   population  and  pensioners  in  partners  countries  and  work  on  the  term  of  total  social  inclusion.     In   this   Good   Practice   Booklet   the   project   and   the   partners   will   be   presented   in   order   to   give   a   complete  overview  of  the  intense  research  phase  carried  out  by  the  partnership  and  its  results.  The   Reboot   partners   summarized   some   of   the   main   products   of   the   Reboot   project   and   the   results   achieved.   The   first   result   presented   is   the   report   on   the   situation   of   the   elderly   in   partners   countries.   This   document,   based   on   a   desktop   research,   shows   a   comparison   of   various   elements   in   different   countries,  like  the  labour  market  participation  of  older  adults,  the  social  inclusion,  the  use  of  ICT  and   some  others  indicators.   The  second  product  is  a  report  based  on  a  research  that  highlight  the  needs  of  the  elderly  in  partner   countries.  The  research  is  based  on  a  questionnaire  filled  in  by  155  people  in  all  partner’s  countries.   The  third  product  is  a  collection  of  the  various  services  provided  to  the  elderly  in  partners  countries.   The   services   cover   different   areas:   employment,   education,   health,   cultural   and   social   activities,   accommodation  and  daily  care,  transport.   A   specific   section   is   dedicated   to   the   national   legislations   that   regulate   the   various   aspects   of   the   elderly  life:  health,  retirement,  accommodation  etc  etc...   These   material   give   an   overview   of   the   general   situation   of   elderly   in   partner   countries   assuming   different  points  of  view:  stakeholders,  policy  makers,  elderly,  associations  etc...  The  reports  give  some   remarks  and  insights  useful  to  lead  the  project  activities.  However  the  results  cannot  be  generalized   and  it  is  not  possible  to  reach  specific  conclusions  about  elderly  people  in  partners  countries.   The  partnership  is  presented  with  a  brief  description  of  each  partner  and  the  local  network  involved   in  the  project.   The  main  section  of  the  document  consists  of  a  collection  of  relevant  case  studies  related  to  active   ageing.  Each  partner  has  provided  at  least  3  case  studies  in  order  to  highlight  some  best  practices  in   active   ageing.   The   activities   presented   could   be   shared   and   implemented   by   other   people   all   over   Europe.    


Description of  the  project  and  results     The  Reboot  project  is  a  Grundtvig  Partnership  with  the  aim  to  address  the  needs  of  older  people  in   order   to   give   them   alternative   opportunities   to   access   adult   education   and   increase   their   active   participation  in  lifelong  training.   The   partners   will   share   ideas,   good   practices   and   challenges   .   One   important   objective   of   the   Partnership  is  to  improve  the  management  of  adult  education  institutions.  This  means  analyzing  the   work  done  in  the  institutions  and  finding  ways  to  do  the  work  in  a  sustainable  way.   One  aspect  of  active  ageing  is  active  participation  in  activities  and  also  development  of  know  how  in   terms   of   practicing   other   languages     to   develop   innovative   ICT   based   practices   for   collaborative   learning,  both  for  staff  and    learners.         Within  the  project  the  different  results  have  been  elaborated  and  summarized  below.     1.  Situation  of  the  elderly  people  in  partner  countries     In   this   product   the   partner   institutions   of   the   REBOOT-­‐project   have   analysed   the   policies   and   services   for  the  ageing  populations  and  pensioners  in  their  countries  and  compared  the  partner  countries  in   terms   of   active   ageing   policies.   This   is   the   result   of   a   desktop   research   with   the   aim   to   suggest   standards  for  the  concept  and  a  pilot  implementation  of  a  chosen  good  practice  in  partner  countries.     The  main  findings  of  the  report  are  the  following:     The  European  Union’s  (EU’s)  population  structure  is  changing  profoundly.  In  general  the  proportion  of   older   adults   in   our   European   society   is   significantly   increasing.   The   Reboot   research   demonstrated   that  in  partner  countries  there  is  the  same  general  trend:  the  numbers  of  older  people  in  Europe  is   constantly  increasing.     One   of   the   main   challenges   regarding   active   ageing   is   the   labour   market   participation   of   older   adults.   The  main  reason  for  inactivity  in  all  partner  countries  is  retirement,  except  for  Turkey  where  almost   half  the  people  state  that  “other  family  or  personal  responsibilities”  are  the  main  reason  for  inactivity.   Illness   or   disability   is   also   an   often   stated   reason,   specifically   in   the   UK   and   Poland.   When   retired,   older  adults  are  generally  more  at  risk  of  poverty.   In   general,   almost   half   of   the   Europeans   judge   the   provision   of   pension   as   very   bad   or   rather   bad.   Comparing   the   five   countries   again   significant   differences   appear.   Whereas   in   Belgium   and   the   UK   approximately  3  out  of  10  judge  their  pensions  as  insufficient,  this  is  about  6  out  of  10  and  7  out  of  10   for  Italy  and  Poland  and  Turkey.       The  social  inclusion  and  participation  is  a  key  factor  for  the  individual  wellbeing  at  old  age.  Therefore,   improving  the  social  participation  of  older  people  is  an  important  goal  regarding  ‘active  ageing’.  Social   4

participation can  include  many  activities:  being  a  member  of  an  organizations,  sport,  culture  etc.  but   also  volunteering,  informal  care  and  political  participation.  Volunteering  by  older  people  is  associated   with  positive  outcomes  such  as  improved  health  and  reduced  risk  of  mortality,  higher  levels  of  quality   of   life,   greater   well-­‐being,   a   sense   of   purpose,   feeling   less   lonely,   and   having   more   social   resources   than  their  non-­‐volunteering  peers.     The  research  show  that  the  situation  seems   quite   different   in   partners   countries.   In   general   older  people  are  involved  in  an  active  manner  to  society  through  different  forms  of  active  ageing.  In   some   partner   countries   a   large   number   of   older   people   are   members   of   one   or   more   formal   association  or  are  involved  in  some  physical  activity.  In  other  countries  older  people  face  barriers  to   participatory  activities  and  experience  poor  social  relations  and  social  exclusion.     Another  specific  challenge  of  the  ageing  population  is  the  significant  increase  in  the  number  of  people   requiring  care  and  meeting  the  costs  associated  with  this  demand  for  care.  Within  this  respect  healthy   ageing   and   more   specifically   health   promotion   and   preventive   health   care   are   crucial   to   reduce   the   risk  of  dependency.  Age  friendly  environments  can  play  a  key  role  within  this  respect.     A   particularly   innovative   means   of   promoting   independent   living   is   through   the   development   of   home-­‐based  ICT  support  systems.  Local  and  regional  actors  can  access  a  range  of  European  research   programs  to  support  such  activities.  ‘Intelligent’  homes,  digital  and  web-­‐based  services  aim  to  support   older   people   in   living   independently   and   increase   the   efficiency   of   service   delivery   by   better   identifying  specific  needs.   The   research   indicates   a   deterioration   of   older   people’s   economic   status.   In   almost   all   partner   countries  the  risk  of  poverty  for  older  people  has  increased  a  lot  and  the  measures  taken  by  the  state   are  insufficient.     The  opportunities  for  young  and  old  to  meet  each  other  and  exchange  are  often  scarce.  the  general   attitude   towards   old   age   tends   to   be   negative:   older   adults   are   only   a   cost   to   society.   Fostering   intergenerational  solidarity  therefore  is  an  important  goal.  Local  communities  can  play  a  key  role  in   this  process  by  promoting  initiatives  which  bring  together  several  generations.       2.  The  demands  of  elderly  people  on  active  ageing  in  the  partner  countries.   The  report  on  the  needs  of  elderly  people  is  one  of  the  main  result  of  the  Reboot  project.  It  aims  to   become  familiar  with  elderly  people’s  situation  regarding  their  living  conditions,  employment  status,   their   health,   engagement   in   the   civil   society   and   the   concept   of   active   ageing   they   share,   and   specifically  their  views  on  some  policy  measures  that  could  facilitate  or  enable  or  at  least  encourage   elderly  persons  to  lead  an  active  life  and  to  realize  what  the  obstacles  are  that  hinder  such  attitudes.       The  first  step  in  order  to  promote  active  ageing  processes  is  to  understand  the  elderly  people’s  needs   and  their  situation  in  daily  life.     The   results   were   important   in   order   to   plan   specific   actions   and   measures   with   the   aim   to   improve   social  and  learning  activities.  


They are   based   on   the   research   undertaken   in   the   partner   countries.   The   research   was   based   on   a   simple  questionnaire  handled  to  a  small  (about  30  persons)  group  of  elderly  persons  in  Belgium,  Italy,   Poland,  Turkey  and  the  UK.       The  research  covered  a  group  of  155  respondents  in  five  countries:  Belgium,  Italy,  Poland,  Turkey  and   UK.  Almost  60%  of  them  were  women.  In  various  countries  female  respondents  prevailed  especially  in   Poland  (80%)  and  in  Belgium  (67%).  There  were  slightly  more  men  than  women  in  Turkey. The  age-­‐span  of  the  target  group  was  quite  wide:  55  to  85+  years,  although  in  most  of  the  countries   the  larger  group  was  aged  66-­‐65  with  an  exception  of  Italy  where  respondents  from  the  age  group  66-­‐ 75   prevailed.   In   the   older   age   group   (85+)   there   were   only   4   persons:   1   from   Belgium   and   3   from   Turkey.  Most  of  the  respondents  placed  themselves  in  one  of  the  younger  groups  55-­‐65  (46%)  and  66-­‐ 75  (38%).     As   to   their   marital   status,   most   of   the   respondents   were   married   (65%),   1/5   –   widowed   and   less   than   10%  were  divorced,  single  or  co-­‐habiting.     Almost  half  of  the  participants  of  the  research  are  younger  than  the  retirement  age  (65  in  most  of  the   countries).  Still,  only  26%  of  the  respondents  were  still  active  participants  in  the  labour  market.  The   responses  were  very  similar  in  most  of  the  countries,  with  an  exception  of  the  UK  where  54%  persons   declared  they  were  still  working.     The   majority   of   respondents   have   had   a   long   working   career   of   31-­‐45   years   (45%).   One   fourth   has   worked   between   16   and   30   years   and   slightly   more   enjoyed   a   long,   45-­‐years   working   life   than   a   short   –15  years  only.     The  main  findings  of  the  research  are  the  following:    

Active lifestyle,  health  and  financial  situation   The   respondents   presented   themselves   as   a   group   of   rather   active   persons,   who   do   not   complain   too   much  about  their  health  or  financial  situation.  They  would  like  to  keep  the  level  of  activity  they  have   currently  or  in  some  cases,  to  be  even  more  active.  It  is  not  easy  to  draw  one  consistent  picture  of   active  ageing.  Some  of  the  respondents  underlined  the  leisure  aspect  of  activity,  like  participation  in   social   and   cultural   events,   doing   sports   etc.   However   we   can   see   that   professional   activity   plays   a   more  prominent  role  e.g.  voluntary  work  and  political  engagement.      

The new  technologies   The   new   technologies   help   the   elderly   persons   to   keep   social   bonds,   get   information   or   for   pure   entertainment  rather  than  to  learn  or  for  work.  Perhaps  for  this  group  of  persons  learning  and  getting   new  skills  should  rather  be  connected  to  social  activity,  possibility  to  interact  with  others  than  study   alone   in   front   of   the   computer.   This   could   be   especially   important   in   these   groups   where   older  


generation does  not  have  many  opportunities  to  meet  younger  people,  where  family  bonds  are  not   too  strong  and  a  neighbourhood  is  no  longer  associated  with  a  group  of  friends  or  acquaintances.        

The professional  activity   Some  of  the  interviewed  persons  were  still  active  in  this  field,  but  at  the  same  time  many  indicated   that   the   workplace   was   not   adapted   to   the   changing   needs   of   elderly   persons.   Perhaps   one   of   the   keys  to  a  longer  career  are  not  only  measures  that  protect  these  person  from  unlawful  dismissal  but   rather  allowing  them  to  change  the  character  of  their  work,  to  slow  down  the  pace  of  work  and  to   profit  from  their  experience,  something  that  they  could  share  with  younger  workers.       The  role  of  the  state   Given   the   fact   that   participation   in   society   is   very   important   for   the   wellbeing   of   older   adults,   they   were   asked   if   the   government   should   provide   stimulating   measures   (financial   interventions   for   membership,   infrastructure   for   organizations,   free   transport,).   83%   of   them   agreed   with   the   statement  and  just  11%  did  not.  The  national  answers  to  this  question  are  very  interesting.     The  strongest  support  for  the  state  role  can  be  seen  in  Poland,  perhaps  as  a  legacy  of  dozens  of  years   of  centrally  planned  economy  and  in  Italy.  The  largest  number  of  respondents  who  were  opposed  to   the  role  of  the  state  can  be  found  in  Belgium.  Certainly  one  of  the  very  important  aspects  of  active   ageing  is  the  possibility  to  live  independently  in  one’s  own  house  or  a  flat.         Assistance  at  home   For  those  who  cannot  cope  with  daily  chores  on  their  own  a  better  solution  is  to  adapt  their  house  or   to  move  to  a  smaller  one  rather  than  to  give  up  their  current  lifestyle.  Perhaps  a  possibility  to  obtain   assistance  in  their  own  home  would  also  be  preferable  than  moving  to  their  children’s  homes  or  to  a   nursing   home.   From   the   replies   we   can   also   suppose   that   even   in   these   cases   where   the   respondents   declare   that   the   younger   generation   should   take   care   of   the   older   one,   this   is   to   a   certain   extent   perceived   as   a   burden,   which   should   be   taken   over     an   institution   (the   state   or   private   ones)   or   an   expression  of  desire  for  stronger  social  bonds.  The  policy  measures  undertaken  should  therefore  aim   at  enabling  the  elderly  persons  to  live  independently  as  long  as  it  is  possible,  by  providing  them  with   assistance  or  to  facilitate  adaptation  of  their  homes  to  their  specific  needs.     3.  Services  provided  to  the  elderly  people  in  the  partner  countries.     Another  product  of  the  Reboot  project  is  desk  research  undertaken  in  the  partner  countries  with  the   aim  to  present  services  provided  by  various  bodies  (public  bodies,  local  governments,  NGOs)  to  the   elderly   persons   in   six   different   areas:   employment,   education,   health,   cultural   and   social   activities,   daily  care  and  accommodation,  transport.       The   choice   of   the   areas   was   defined   by   the   result   of   the   needs   analysis   phase,   carried   out   by   a  


questionnaire.     Bearing  in  mind  that  there  are  innumerable  and  diverse  initiatives  in  all  the  countries  participating  in   the  project  in  each  of  the  areas  mentioned,  we  have  decided  to  base  the  following  description  on  the   information,   forwarded   by   out   Project   Partners   trusting,   that   the   selection   they   make   is   representative  for  each  country.       Employment   Older  persons  are  not  very  active  on  the  labour  market.    Although  retirement  age  is  around  65  year   for  most  of  the  countries,    our  previous  questionnaire  had  shown  that  only  26%  of  the  respondents   were  active  on  the  labour  market.    Indeed  the  employment  rate  for  older  workers  (55-­‐64)  is  low  in  the   EU  compared  to  the  general  employment  rate.     Governments   in   all   of   the   countries   encourage   employment   among   workers     aged   50+   either   through   legislation  of  specific  programs  promoting  lifelong  learning,  encouraging  employers  to  invest  in  older   workers  and  the  workers  to  start  their  own  enterprise  if  they  have  difficulties  in  finding  a  job.     Recognition  that  many  older  people  retire  and  still  have  skills  which  they  can  offer  and  use  for  benefit   of   community   and   themselves.     Being   active   and   avoiding   social   isolation   can   ensure   we   all   lead   longer  and  healthier  lives.     For  example  In  Italy  the  Ministry  of  Labour  and  Social  Policies  presented  the  "Active  aging”  program,   to  outline  a  map  of  main  interventions  for  workers  over-­‐50  and  to  analyze  the  actions  implemented   or  planned  by  the  Services  for  work,  public  and  private,  with  regards  to  the  continuation  of  active  life.   In  Poland  the  Government  promotes  the  employment  of  50+  workers.  They  have  the  priority  to  use   employment   offices   or   services   to   find   a   job,   training   and   counselling   activities.   The   government   take   also  some  economic  measure  (reimbursement  for  training,  incentives  for  entrepreneurs  etc.)   In   the   UK   the   National   Careers   Service   provides   online   career   development   and   lifelong   learning   support.  The  Government  Department  of  Work  and  Pensions  introduced  new  services  and  initiatives   for  the  older  unemployed,  to  help  and  support  older  jobseekers  to  return  to  work.         There  are    also  initiatives  directed  to  specific  groups  of  workers,  e.g.  older  women,  as  well  as  many   private   employment   agencies   and     another   organisations   including   trade   unions,     and   voluntary   organizations.   Other   initiatives   support   business   creation   by   the   over   50s   through   mentoring,   networking  and  sharing  good  practices. Education   In   general   adults   have   the   opportunity   to   improve   their   education   in   public   and   private   schools   for   adults   of   all   types   (primary   school,   secondary   school,   basic   vocational   school,   technical   school,   supplementary  technical  school,  high  school,  high  school  and  post-­‐secondary  school  supplementary)   and  out  of  school.       One  of  the  most  important  forms  of  education  for  elderly  persons  are  Third  Age  Universities,  which   exist  in  most  of  the  project  countries.    


Currently there   are   almost   110   Universities   of   the   Third   Age   all   over   Poland,   which   bring   together   25,000  students.     In   UK   U3A   is   a   large   national   network   of   regional   self-­‐help,   self-­‐managed   lifelong   learning   co-­‐ operatives  for  older  people  no  longer  in  full  time  work.   In   Italy,   besides   a   dense   network   of   associations   involved   in   the   field,   there   is   also   a   University   of   the   Third  Age.     There  are  also  ‘Universities  of  Third  Age’  in  Belgium.  They  are  organized  by  several  universities  and   university  colleges.  At  the  local  level,  local  communities  often  offer  specific  courses  for  older  adults   (often  organised  by  local  relief  centres).     In   all   partners   countries   there   are   also   specific   educational   activities   for   older   people   organised   by   public   and   private   organisations   that   aim   to   encourage   all   adults   to   engage   in   learning   of   all   kinds.   Specific  lifelong  service  programmes  exist  in  Turkey,  Poland,  UK     Health   Health   care   for   the   elderly   should   cover   all   aspects   of   physical,   psychological,   functional   and   socio-­‐ economic  development.   There   are   some   important   differences   between   partners   countries   as   to   the   involvement   of   private   and  public  bodies  as  well  as  costs  of  the  health  care  services  and  insurance.       In   Belgium   health   costs   are   being   covered   by   the   health   insurance,   however   they   do   not   comprise   hospitalization   costs,   which   are   covered   by   a   separate,   non-­‐obligatory   insurance.   The   health   care   insurance  also  covers  a  part  of  meditation  costs  and  a  specific  arrangement  called  “Maximum  invoice”   is  adopted:  when  the  health  costs  of  a  family  exceed  a  certain  limit,  additional  costs  do  not  have  to  be   paid.       In   Italy   the   regulations   also   cover   health   services   for   the   elderly.   Elderly   aged   over   65   years   who   belong  to  a  family  with  a  certain  annual  income  have  the  right  not  to  pay  public  medical  and  health   expenses   (Law   537/1993   and   subsequent   amendments   and   supplements).   The   specific   legislation   is   transferred  to  each  region  in  the  country.  In  addition  to  this,  there  is  an  intense  activity  carried  out  by   voluntary  associations  that  offer  –  free  of  charge  or  at  reduced  rates  health  services  for  elderly.     In   Polish   law,   several   laws,   including   the   constitution,   speaks   of   universal   access   to   free   health   services.   Article   68   of   the   Constitution   guarantees   equal   access   to   health   care   for   all   citizens   of   the   country.  It  also  indicates  that  special  care  should  be  included  pregnant  women,  children,  the  disabled   and  the  elderly.     In   Poland   there   are   specific   measures   for   elder   people   like,   for   example   the   Panel   on   gerontology   (established  by  the  Ministry  of  Health),  which  includes  the  best  national  experts  in  the  field  to  prepare   (in  the  form  of  the  Minister  of  Health)  changes  in  the  area  of  health  care  for  the  elderly  and  standards   of  comprehensive  geriatric  care.    


In Turkey  the  health  services  are  free  of  charge  for  the  financially  disadvantaged  65+  people  according   to  the  national  legislation.   Among   the   institutions   that   provide   health   care   to   elderly   people   in   Turkey   are   Family   Physicians,   State   Hospitals,   University   Hospitals,   Home   Care   Services   and   Community   Health   Centres   (Geriatric   Care  Centre,  Geriatric  Policlinic,  Geriatric  Care  Units).     In  the  UK  health  care  is  covered  by  plentiful  of  legal  acts  such  as  one  regulating  functioning  National   Health   Service   (NHS)   of   1947,   Chronically   Sick   and   Disabled   Persons   Act   1970,   National   Framework   2007   –   revised   2013.NHS   and   Community   Care   Act.   -­‐   Human   Rights   Act   providing   for   Fair   access   to   Care.     Concerning   day-­‐to-­‐day   services,   the   British   patients   enjoy   primary   health   care   or   hospital   care,   which   is  covered  by  the  health  insurance.  Patients  do  not  have  to  pay  for  eye  tests,  and  there  is  no  charge   for   prescriptions,   Chiropody   is   free   for   older   people   but   there   is   not   enough   staff   available   so   appointments  tend  to  be  few  and  far  between.     Cultural  and  social  activities   This   area,   usually,   is   not   regulated   by   the   law   but   in   all   partners   countries   the   national   or   local   Governments   promote   discounts   and   facilitations   for   the   elderly   in   order   to   use   some   the   existing   facilities   of   social   infrastructure:   schools,   libraries,   all   public   institutions   aimed   at   satisfying   the   needs   of  residents  of  the  community.       For   example   in   Belgium   at   the   regional   level   (Flanders):   persons   from   age   55   enjoy   discount   on   cultural   activities.   In   Turkey   since   03.09.2012   due   to   a   decision   by   the     Ministry   of   Culture   and   Tourism  people  who  are  at  the  age  of  65  and  over  can  enter  public  museums  and  historical  ruins  free   of  charge.  In  Poland  there  are  days  of  free  access  to  museums,  use  of  libraries  is  free  of  charge  and   many  cinemas,  theatres,  public  events  organisers  offer  discounts  for  seniors.   In   Italy   a   specific   Decree   for   the   promotion   of   cultural   sites   provides   for   free   entrance   to   public   museums  or  parks  for  people  over  65.  Some  Municipalities  enable  specific  free  services  to  enhance   the  capacity  and  autonomy  of  the  guests,  like  transportation,  services  for  personal  hygiene,  pedicure   and  hairdressing  and  meals.   In  Great  Britain  Local  Authorities  provide  leisure  facilities  such  as  libraries,  allotments  and  parks.  For   the  use  of  swimming  pools,  tennis  courts,  football  pitches  etc.  60+  get  concessions.  They  also  enjoy   free  entrance  to  museums  and  art  galleries.     Also   a   large   number   of   associations,   private   organisations   and   companies   organise   special   offers   targeted   to   seniors,   at   a   discount   on   tickets   to   all   state   museums,   the   creation   of   "senior-­‐friendly   places"  in  cafes,  restaurants,  museums,  and  all  the  other  cultural  institutions,   The  majority  of  Belgian  older  adults  are  members  of  a  (local)  association  or  club.  Sport  associations   also  get  involved  in  specific  campaign  for  older  adults.     In   Italy   there   are   also   many   associations   that   promote   social   and   recreational   activities   for   elderly.   Among   them,   for   example,   we   can   highlight,   “Società   cooperativa   sociale   onlus   Bethlem”   -­‐  .  


In Turkey   there   are   many   associations   that   support   elderly   people   by   social   activities.   Two   most   famous  of  these  associations  are  Türk  Geriatri  Derneği  (Turkish  Geriatric  Association)  and  Alzheimer   Derneği  (Turkish  Alzheimer  Association).     In   most   cinemas   elderly   people   get   a   30%   discount,   most   private   museums   give   50%   discount   for   elders  (for  ex.  Pera  Museum  or  İstanbul  Museum  of  Modern  Art)  or  some  of  them  are  free  (for  ex.   Sabancı  Museum  in  İstanbul).           Accommodation  and  daily  care   The   research   highlighted   that   in   all   partners   countries   there   are   several   measures   aimed   at   helping   older  citizens  to  live  on  their  own  and  to  provide  care  or  assistance  at  the  same  time,  supported  by   public  authorities  or  private  associations  and  companies.     In   Belgium   several   authorities   at   different   levels   (regional,   provincial   and   local   level)   provide   extra   allowances  for  adaptations  to  houses.   There   are   also   different   types   of   accommodation   for   older   persons   such   as   centres   for   short   residencies  or  serviced  flats.  It  is  also  possible  to  obtain  day  or  night  care.       In  UK,  Liverpool  City  Council  transferred  all  of  its  housing  stock  to  Registered  Social  Landlords  but  still   have   duty   to   provide   for   certain   groups   of   people   under   Housing   Act   –   also   responsibility   under   Chronically  Sick  and  Disabled  Persons  Act.  There  is  Housing  Strategy  for  Older  People.     Assistance   in   the   home,   respite   in   various   forms,   day   care,   night   sitting   services,   care   in   a   care   home,   provision  of  aids  and  equipment  to  help  with  daily  living  tasks  and  for  home  safety  is  usually  available.   (However   with   government   cuts   many   of   these   services   are   being   cut   back.)   Provision   of   home   adaptations,   prepared   meals   delivered   to   the   home,   advice   and   information   about   services   and   benefits,   assistance   in   placement   in   various   types   of   supported   housing.   Community   transport,   services   in   connection   with   health   and   social   care   needs,   i.e.   personal   care,   washing,   dressing,   prompts   regarding   medication.   Local   Authorities   do   not   provide   many   of   these   services   but   act   as   brokers.       In  Italy  the  individual  municipalities  offer  various  social  welfare  services  to  third  age  people.   There   are   nursing   homes   (Residenze   Sanitarie   Assistenziali   -­‐   R.S.A.),   which   are   retirement   homes   -­‐   non-­‐hospital  facilities  with  some  traces  of  healthcare  services  that  offer  permanent  accommodation   to  senior  citizens  in  need  of  care  and  assistance.  R.S.A.  are  meant  for  not  self-­‐sufficient  people  who   are  over  65  years  old  besides  their  services  that  are  hotel  type,  assistance,  health  and  rehabilitation   services  are  also  integrated.     In   Poland   a   large   proportion   of   seniors   own   their   own   apartment   or   a   house.   Some   of   them   live   in   an   apartment  or  house,  which  is  jointly  owned  (children,  grandchildren,  parents).  A  smaller  part  of  the   apartment  there  could  be  a  tenant,  accommodation  facility,  a  rented  room  or  house  or  a  flat.  Older  


people largely   independent   run   the   household.   Nursing   homes   in   Poland   are   public   or   private,   can   be   run   by   (after   having   received   consent   by   the   governor)   local   governments,   the   catholic   church   or   other  religious  organizations,  foundations  and  associations,  other  legal  entities  and  individuals.     In  Turkey  even  if  a  widespread  service  is  provided  in  the  field  of  institutional  care,  works  for  improving   nursing  at  home  and  new  implementation  examples  such  as  adjusted  housing  for  elderly  people  are   beginning  to  be  seen.  Usually  services  are  offered  for  those  who  can  no  longer  live  on  their  own  and   require  assistance.     In  İzmir  province,  one  centre  of  a  governmental  nursing  home,  rendering  daily  care  service  to  elderly   who  are  in  need  of  care  has  started.  There  are  also  commitments  to  establish  daily  care  centres  for   elderly  belong  to  municipalities.       In  Italy  there  is  a  dense  network  of  associations  that  work  to  provide  day  care  for  the  elder.  Among   them,  for  example,  we  can  highlight  Fondazione  Centro  di  Accoglienza  per  Anziani  -­‐  Onlus.  It  offers  the   following   types   of   services:   medical   and   nursing   assistance;   social-­‐welfare   services;   physiotherapy,   psychomotor,   animation,   counselling   room,   restaurant,   religious   assistance;   hair   dressing   and   pedicures.     In   Poland   there   are   over   200   private   nursing   homes   with   more   than   13,000   residents.   The   cost   of   staying  in  a  private  home  or  boarder  is  paid  by  the  family.  Conditions,  including  the  fees  depend  on   individual   arrangements,   the   standards   prevailing   in   the   home,   as   well   as   the   patient's   health.   The   more  treatments  and  extra-­‐curricular  activities  of  the  paying  guest,  increases  the  cost.     In  Turkey  daily  care  service  is  not  widespread  but  it  seems  to  developing.     A   YHM   centre   is   available   with   15   members   only   within   the   body   of   a   private   institution.   Private   institutions  announce  that  they  can  render  daily  care  service,  there  are  two  centres  trying  to  provide   daily   care   service   in   a   limited   way   in   İstanbul   and   İzmir   belong   to   Alzheimer   Association   Meetings   are   held  to  increase  this  service  and  studies  are  carried  out  on  this  subject  in  other  cities.     In  Great  Britain  many  charities  provide  services  for  the  elderly.  Age  Concern  provides  domiciliary  care   and  shopping  services,  residential  and  nursing  home  facilities  are  now  predominantly  in  the  private  or   charitable   sector.   Some   intermediate   care   is   provided   in   local   nursing   homes   which   are   owned   by   private  sector.     Residential  and  nursing  care  is  means  tested.  If  nursing  care  is  necessary  you  can  receive  an  allowance   towards   the   fee.   If   your   needs   are   identified   as   severe,   then   the   clinical   commissioning   group   can   consider   an   application   for   full   cost   of   care,   either   at   home   or   in   an   institute,   under   the   continuing   health  care  duties  as  laid  down  in  The  National  Health  Service  Commissioning  Board  responsibilities. Transport   Transport   services   are   essential:   those   who   cannot   travel   easily   do   not   take   advantage   of   many   other   services  designed  to  increase  quality  of  life  of  elderly  persons.    


Very often  the  most  convenient  means  of  transport  is  an  own  car.  In  many  countries,  like  Belgium  or   Poland  there  is  no  age  limit  for  a  driving  license  and  one  can  obtain  the  licence  and  hold  it  even  in   quite   advanced   age,   as   long   as   one’s   physical   condition   allows   it.   In   Great   Britain   at   the   age   of   70   people   must   renew   their   driving   licence.   There   are   also   special   provisions   facilitating   parking   in   the   city  for  disabled  drivers.  There  are  special  parking  places  and  for  example  in  Great  Britain  there  are  no   parking  fees  “Blue  badge”  holders.   A  good  alternative  for  a  private  car  is  public  transport,  especially  in  big  cities  where  traffic  is  intense   and  parking  spaces  scarce.  In  all  the  countries  there  are  regulations  that  provide  for  cheaper  access  to   public  transport.     The  Municipalities  in  the  partners’  countries  provide  special  offers  and  discounts  for  people  aged  65   or  more.     In  Belgium  people  aged  65  or  more  get  a  discount  on  their  train  tickets  and  can  travel  free  on  local   buses.       In  Italy  those  who  turned  60  have  discounts  on  the  urban  transport,  that  can  vary  according  to  income   and  age.  They  have  also  discounts  and  allowances  for  the  train  network  and  national  airlines.     Thus  there  are  specific  benefits  for  the  elderly  and  each  municipality  has  its  own  legislation.  In  some   Municipalities  the  over-­‐70  can  travel  for  free  on  public  transportation.   There   are   also   private   associations   whose   mission   is   to   provide   better   mobility   to   people   on   a   temporary  or  permanent  basis.       In  Poland    a  pensioner  can  get  a  discount  on  LOT  Polish  Airlines  for  passenger  flights.  They  offer  pools   of   tickets   at   a   special   price,   allocated   for   seniors.   These   tickets   are   for   people   who   are   at   least   60   years  of  age.  Discounts  are  granted  up  to  25  percent.   In   Poland   transport   services   are   covered   by   the   rebates   for   older   people,   especially   pensioners   and   the  disabled.  Discounts  on  travel  by  public  transport  are  determined  on  the  basis  of  the  resolutions  of   the  City  Council.     In   Turkey   due   to   the   Legislation   of   Metropolitan   Municipality   dated   10.07.2004,   services   are   performed  in  accordance  with  the  situations  of  the  disabled,  elderly,  hospices  and  people  who  have   low  income.     According   to   the   Municipality   Legislation   in   three   metropolitan   municipalities,   Ankara,   İstanbul   and   İzmir,  for  those  who  are  60  and  over  60,  transport  is  provided  by  a  special  card,  named  “Age  60  Card”.   Elderly  people  pay  10  TL  (4  Euros)  to  get  a  card  and  pay  100  TL  (40  Euros)  to  use  all  means  of  public   transportation  all  year  round.  For  normal  citizens  one  usage  of  any  public  transportation  vehicle  costs   1,85  TL.  (0,80  Euros).     Furthermore  all  metropolitan  municipalities  have  special  regulated  buses  considering  elders  with  low   steps  and  wide  free  field  for  wheelchairs.     On  domestic  train  lines  people  who  are  at  the  age  of  60  or  over  have  a  20  %  discount  and  could  travel   unlimitedly  in  a  month  by  Train  Tour  Card  at  discount  rates.    


Legislation/National Programmes     Belgium   Older  adults  and  their  well  being  is  a  responsibility  at  the  regional  level.  On  the  Flemish  level  (Dutch   speaking)  there  is  a  Minister  responsible  specifically  for  older  adults.  A  specific  campaign,  focussing  on   the  active  participation  of  older  adults  in  our  society  and  a  positive  image,  is  currently  running,   naming  “Generation  now”.     There  is  also  a  Flemish  Council  for  older  adults.  They  have  several  functions:  1)  advising  the   government,  2)  informing  older  adults,  3)  sensibiliser,  4)  signalling  specific  needs  and  5)  research  on   the  needs  of  older  adults.       Italy   The  Ministry  of  Labour  and  Social  Policies  intends,  through  the  "Active  aging"  (a  bill  presented  to  the   Senate   presidency   on   10th   October   2012)   program,   to   outline   a   map   of     main   interventions   for   workers   over-­‐50   and   to   analyze   the   actions   implemented   or   planned   by   the   Services     for   work,   public   and  private,  with  regards  to  the  continuation  of  active  life.  “Active  ageing”  means,  in  fact,  the  process   that  has  as  its  ultimate  goal  to  achieve  optimum  realization  of    physical,  mental,  social  and  economic   potential  of  elderly.     Elderly   aged   over   65   years   who   belong   to   a   family   with   a   certain   annual   income   have   the   right   not   to   pay   public   medical   and   health   expenses   (Law   537/1993   and   subsequent   amendments   and   supplements).  The  specific  legislation  is  transferred  to  each  region  in  the  country.  In  addition  to  this,   there   is   an   intense   activity   carried   out   by   voluntary   associations   that   offer   –   free   of   charge   or   at   reduced  rates  -­‐  health  services  for  elderly.     In  Italy,  at  governmental  and  regional  level,  a  legislation  finalized  to  ensure  active  services  for  cultural   and  social  activities  for  elderly  people  does  not  exist.     A   specific   Decree   for   the   promotion   of   cultural   sites:   “Decreto   Ministeriale   11-­‐12-­‐1997   n.   507   Regolamento   recante   norme   per   l'istituzione   del   biglietto   d'ingresso   ai   monumenti,   musei,   gallerie,   scavi   di   antichità,   parchi   e   giardini   monumentali   dello   Stato.   Pubblicato   nella   Gazz.   Uff.   12   febbraio   1998,  n.  35”    exists  for  entrance  fees  in  public  museums  or  parks  where  people  over  65  do  not  pay   their  ticket.   Some   municipalities   located   on   the   national   territory,   in   line   with   their   own   reference   standards,   promote  specific  activities  in  the  field.     There   are   “Day   care   centres   for   elderly”   (reference   legislation   is   regulated   by   the   individual   municipalities)   structures   that   offer   various   social   welfare   services   to   third   age   people.   They   are  


intended to   be   a   meeting   point,   for   aggregation   and   are   a   useful   tool   for   social   integration   and   serenity.  The  centres  for  elder  people  started  in  the  seventies  as  places  for  socialization  and  meeting   with   other   people.   They   started   because   there   was   a   growing   demand   on   behalf   of   the   retired   and   elder,   that   with   the   initiation   of   the   municipalities   managed   to   set   up   a   structure   that   can   keep   them   company  and  can  engage  their  time.   Another   service   that   municipalities   offer   is   to   provide   information,   activate   services   and   guide   the   elder  towards  a  service  that  responds  to  its  needs.   In  addition,  there  is  an  intense  activity  carried  out  by  voluntary  associations  that  offer  care  services  to   the  elder  free  of  charge  or  facilitated  rates.     The   nursing   homes   (Residenze   Sanitarie   Assistenziali   -­‐   R.S.A.)   are   retirement   homes   and   are   non-­‐ hospital  facilities,  however  with  healthcare  characteristics  that   offer   permanent  acceptance   to   senior   citizens   in   need   of   care   and   assistance   (Guidelines   schemes   for   residential   care   for   the   elderly   -­‐   published   by   the   Ministry   of   Health   on   May   31,   1991,   subsequent   laws,   amendments   and   supplements).     R.S.A.  are  meant  for  non  self-­‐sufficient  people  whom  are  over  65  years  old.   Besides   their   services   that   are   like   a   hotel,   assistance,   health   and   rehabilitation   services   are     integrated  into  the  provision.     For  those  who  have  turned  60,  the  urban  transport  plan  provides,  in  many  municipalities,  badges  that   allow   older   people   to   take   advantage   of   special   offers   and   discounts,   that   can   vary   according   to   income   and   age.   Thus   there   are   specific   benefits   for   the   elderly   and   each   municipality   has   its   own   legislation.   The  national  airline  offers  a  reduced  Senior  fare  to  all  people  over  age  65.  A  30%  discount  is  applied   on   domestic   flights,   while   cost   reduction   varies   for   international   flights   depending   on   the   final   destination.   Discounts  and  allowances,  are  offered  by  Trenitalia  (National  Railway  Company)  in  favour  of  elderly   over  60.   In  Italy  there  is  no  specific  legislation  at  both  central  and  decentralized  level  for  the  education  of  the   elder  people.   Poland   In   Poland,   a   wide   range   of   activities   for   older   people   at   the   central,   regional   and   local   level   is   undertaken,   taking   into   account   the   important   role   of   non-­‐governmental   organizations.   These   tasks   are   carried   out   in   terms   of   the   labour   market,   the   tax   system,   education   system,   infrastructure   solutions,  as  well  as  the  activities  of  the  State  in  the  field  of  tourism,  culture,  sports  and  volunteering.   However,  the  older  generation  is  poorly  represented  in  representative  bodies  -­‐  the  Sejm,  the  Senate   and  local  government  at  all  levels.   There  are  some  examples  of  legislation’s  solutions  dedicated  to  older  people:   -­‐   The   National   Health   Fund   (NHF)   is   the   only   institution   in   the   Polish   health   care   system,   which   is   responsible  for  funding  health  services  and  reimbursement  of  medicines;  there  are  some  preventive  


programs dedicated  to  elderly;  for  example:  the  National  Programme  for  Prevention  and  Treatment   of  Diseases,  Cardiovascular  –  POLKARD;     -­‐  the  Ministry  of  Labour  and  Social  Policy  reduced  labour  costs  for  employees  of  older  workers  and   flat  rate  of  income  tax  rate  for  people  over  60  years  of  age;   -­‐   the   Ministry   of   Labour   and   Social   Policy   has   taken   a   number   of   actions   to   promote   the   idea   of   volunteering  between  generations,  specially  older  people;   -­‐  the  Polish  Ministry  of  Culture  and  National  Heritage  is  implementing  a  number  of  projects  in  support   of  social  activity,  for  example  a  program  called  "50  +  New  Age  Culture".     Turkey   The   legislation   related   to   the   elderly   people   in   Turkey   gets   its   roots   from   The   Constitution   of   The   Republic   of   Turkey.   The   Constitution   states   that   actions   for   the   benefit   of   the   children,   elderly   people   and  disabled  people  do  not  have  to  comply  with  the  equality  principle.(Positive  discrimination  for  the   disadvantaged  groups)  (Law  No:10/2)   The   Regulation   of   Occupational   Health   and   Safety,   clause:   15   says   that   “Women,   children,   disabled   people,   elderly   people   and   other   people   in   risk   groups   are   protected   against   dangers   that   particularly   affect  them.    Social  Security  Institution  Law  (2006)  (Law  No:5510),  The  Social  Insurance  and  General   Health   Insurance   Law   (2006-­‐2008)   (Law   No:   5489),   Pension   Fund   for   Poor,   Needy,   Disabled   and   Elderly  Citizens  Above  65  Years  of  Age  Law  (1976)  (Law  No:2022)  guarantee  a  free  health  service  for   the  financially  disadvantaged  65+  people.  The  Ministry  of  Health  prepared  a  “National  Plan  of  Action”   on  services  for  ageing  and  health  care  for  the  elderly    in  2011  to  povide  improved  health  services  for   the  elderly.  They  also  developed  “Diagnosis  and  Treatment  Guidelines  for  Elderly  People”  within  the   scope   of   implementing   the   family   practitioner   scheme.   In   addition,   trainers’   guidelines   for   geriatric   health  have  been  prepared  for  trainers  to  be  assigned  to  public  training  programmes.   In  Turkey  since  03.09.2012  due  to  decision  of  Ministry  of  Culture  and  Tourism  people  who  are  at  the   age   of   65   and   over   can   enter   public   museums   and   historical   ruins   free   of   charge.   ( F073F52E6932F1252)   The  regulations  regarding  Daily  Care  that  will  be  provided  on  Elderly  Service  Centres  and  Home  Care   Services   were   entered   into   force   on   official   gazette   issued   07.08.2008/26960.   Purpose   of   this   regulation  is  to  determine  the  standards  of  daily  care  and  home  care  services  for  elderly  people  who   do  not  prefer  nursing  home  care  and  determining  the  procedures  and  principles  regarding  units  and   personnel  .   Article  61  of  1982  constitutional  law  introduces  the  provision  of  prioritizing  the  elderly  people  in  need   of   protection,   nursing,   help   and   rehabilitation.   The   regulation   of   Nursing   Homes   and   Elderly   Care   and   Rehabilitation  Centres  (21.02.2001/24325)  regulates  the  work  of  nursing  homes  and  how  the  elderly   people  in  need  should  be  accommodated.     The   Legislation   of   Metropolitan   Municipalities   dated   10.07.2004,   urban   services   are   performed   in   accordance  with  the  situations  of  the  disabled,  elderly,  hospices  and  people  who  have  low  income.         United  Kingdom  


As life  expectancies  in  the  UK  increase,  people  will  face  lengthy  periods  of  retirement  with   proportionally  less  pension  provision,  unless  they  stay  economically  active  for  longer.  Recent  UK-­‐wide   legislation  ensures  employers  cannot  dismiss  older  workers  on  grounds  of  age  and  aims  to  encourage   workers  to  remain  in  the  labour  market.  There  may  be  health  and  social  benefits  associated  with   staying  active  through  work,  provided  that  working  conditions  are  not  in  themselves  a  cause  of  ill   health.  Older  people  who  wish  to  remain  in  employment  often  face  practical,  cultural,  organisational   and  psychological  barriers  to  finding  and  staying  in  work.     Policies  to  extend  working  lives  will  require  changes  to  working  practices,  job  design  and  cultural   attitudes  if  they  are  to  succeed.    



Project Partners  and  Local  network   The  partnership  consists  in  6  partners  from  Belgium,  Italy,  Poland  Turkey  and  UK.     The  partner  institutions  come  from  different  sectors.  They  are  education  institutions,  universities,  VET   centres  and  public  authorities.       The  partner  institutions  come  from  across  Europe.  Their  countries  are  different  in  economical  growth   and  in  culture.  They  have  joined  EU  in  different  periods  of  time.  Because  of  that  they  can  offer  a  wide   range  of  experiences  and  situations  related  to  the  elderly  people.     All   the   partners   promote   and   deliver   various   aspects   of   adult   education   and   training   at   local/national   and  European  level.   They  are  all  acutely  aware  of  the  ageing  population,  economic,  social  and  cultural  challenges  facing   them   today.   European   cooperation   is   seen   as   an   essential   way   of   improving   each   partner’s   understanding  and  expertise  concerning  these  issues.   Each  partner  is  committed  to  their  target  groups,  which  come  from  various  level  of  society.     It  is  the   intention   of   all   the   partners   who   have   substantial   experience   in   working   with   elderly   workers   and   retired   persons   in   different   European   cultures   and   backgrounds.   It   is   very   appropriate   for   all   the   partners  to  carry  out  the  tasks  and  activities  proposed  in  this  project  and  provide  benefits  from  the   findings   to   the   European   communities   and   individuals.   The  partnership  aims  to  address  the  needs  of  older  people  and  those  who  have  left  education  without   basic   qualifications,   in   order   to   give   them   alternative   opportunities   to   access   adult   education   and   increase   their   active   participation   in   lifelong   training.   The   partners   will   share   ideas,   good   practices   and   challenges   concerning   course   planning,   course   content   and   implementation,   and   thus   improve   their   pedagogical   approaches   and   promote   and   transfer  innovative  practices  for  teaching  and  training  about  active  ageing.     The  Reboot  Project  partners  are:     Turkey   Narlıdere   District   Governorate   is   the   coordinator   of   the   project.   It   is   the   highest   public   authority   in   Narlıdere,  which  has  a  population  of  64000.  Narlıdere  is  most  preferred  by  the  elderly  to  live  in  due  to   its  location  which  is  close  enough  to  the  İzmir  city  centre  to  access  all  the  facilities  that  a  big  city  can   present  and  far  enough  to  live  a  peaceful  and  quiet  life  in  modern  apartment  blocks  surrounded  by   thick  pine  forests  and  the  bay  of  İzmir.   Narlıdere   houses   18   public   schools,   a   Life   Long   Education   Centre,   and   the   biggest   and   the   most   modern  Resting  and  Nursing  Home  in  Turkey  with  over  1000  “Retired  But  Not  Tired”  elderly  people. Belgium   Thomas   More   Kempen   formed   an   association   with   the   Catholic   University   of   Leuven,   11   other   University  college.  Together,  its  partners  have  more  than  70  000  students  in  23  cities  across  Flanders.  


There are  4  campuses  in  the  Kempen  area,  Geel,  Turnhout,  Lier  and  Vorselaar  with  9  departments  and   7400  students.   The   Bachelor   after   bachelor   in   the   elderly   coaching   programme   includes:   an   appreciative   approach   of   elderly,   the   elderly   as   a   person,   a   sociological   view   of   elderly   and   an   historical   and   international   approach.  Three  major  options  are:  participation,  rights  and  autonomy   Other   research   about   elderly   that   is   undertaken   covers,   Vonk3:   Flemish   research   and   knowledge   centre   of   the   third   age   with   the   main   themes   of,   empowerment,   social   inclusion,   technology   and   education Italy   Training  2000  is  a  VET  (Vocational  Education  and  Training)  centre,  certified  in  the  Marche  Region-­‐Italy,   with   experience   in   vocational   training   and   continuous   education   with   emphasis   on   socially   and   economically   disadvantaged   groups.   Since   1994,   Training   2000   has   been   involved   in   research   and   development   of   new   tools   and   methodologies   in   education   and   distance   learning   as   well   as   pedagogical  aspects  of  teaching  and  learning  in  adult  education.   This   Institute   has   participated   in   several   international   projects   with   partners   from   all   European   countries  in  areas  related  to  the  environment,  teacher  training,  e-­‐learning/blended  learning,  Life  Long   Learning  and  continuous  education  for  adults  and  differently  able  people. Poland   University  of  Business  and  Administration  named  by  Eugeniusz  Kwiatkowski  in  Gdynia  was  established   by  the  decision  of  Minister  of  National  Education  no.DNS  3-­‐0145/TBM/1  0/4  from  15th,June,1994  on   the  basis  of  a  bill  on  higher  education  issued  on  12th,September,1990.  The  school  was  registered  as  a   non-­‐public   school   of   higher   education   with   the   number   38.   Thousands  of  students  have  graduated  from  our  University.  Many  of  them  are  returning  to  the  school   to   study   for   Master   degree   or   to   do   post-­‐graduate   studies.   At   the   moment   they   educate   students   from  Poland  and  other  UE  and  Non-­‐EU  countries  at  8  faculties  (at  first  and  second  degree  courses  as   well   as   at   5-­‐year   Master   courses),   we   also   offer  20   different   post-­‐graduate   courses   and   numerous   training   and   language   courses.   Apart   from   typical   academic   and   educational   activities   they   organize   regional,   national   and   international  conferences.  They  invite,  visiting  lecturers  and  professors,  top  celebrities  of  education,   business,  politics  and  culture  to  give  lectures.   United  Kingdom   Pacificstream   Information   C.I.C.   (a   Community   Interest   Company)   is   a   social   enterprise   based   in   Liverpool.   Pacificstream   is   committed   to   regional   development,   supporting   regeneration   projects   and   assisting  with  the  development  of  sustainable  social  enterprises  on  Merseyside  and  the  NW  by:   Promoting   the   creative   and   digital   content   industries   in   the   NW,   with   a   particular   focus   on   technological  development  and  business  support.  


Facilitating access   to   a   range   of   European   and   UK-­‐based   research   and   development   projects   by   members  of  both  the  business  and  education  sectors.   They   have   particular   interest   in   the   development   of   enterprise   projects   for   marginalized   groups,   regional   regeneration   and   sustainability   through   the   use   of   new   technologies   for   enterprises   and   organisations.  Pacificstream  has  expertise  in  the  use  of  social  networks,  emerging  web  technologies   and  on-­‐line  support  as  effective  tools  for  groups  and  organisations.  Pacificstream  works  closely  with   the  local  and  regional  authorities  and  universities  in  the  city  of  Liverpool.  Pacificstream  is  based  in  a   deprived  area  of  the  city  and  works  with  the  ethnic  and  support  communities.    

Local networks     Belgium   Thomas  More  Kempen  has  a  large  local  network  on  the  topic  of  older  adults  and  active  ageing.  The   research   centre   involved   has   an   advisory   board   consisting   of   representatives   of   local   and   federal   organizations   working   with   and   for   older   adults.   They   meet   5   times   a   year   to   discuss   current   projects   and  research  results.     In  addition,  Thomas  More  Kempen  organizes  the  University  of  the  Third  Age  for  older  adults.  During   each   year   25   lectures   are   being   held   on   several   topics.   Hundreds   of   older   adults   from   the   region   attend  these  lectures.     Italy   The   local   network   is   composed   of     different   organizations   (residential   centres   for   elderly   people,   associations   of   SMEs,   associations   of   elderly,   private   training   providers,   public   schools,   VET   training   centres  and  public  educational  authorities). In   particular   four   actors   were   directly   involved   in   the   project:   CNA   Pesaro   e   Urbino,   Centro   Residenziale  Anziani  Santa  Colomba,  Residenza  protetta  Casa  Aura  and  CNA  Pensionati.  The  CNA  is  a   SMEs  association  with  the  role  to  connect  the  Reboot  activities  with  companies  and  labour  market.   Within  the  association  the  “CNA  Pensionati”  deals  with  activities  and  initiatives  specifically  oriented  to   the  elderly.   The  “Centro  residenziale  Anziani  Santa  Colomba”  and  “Residenza  protetta  Casa  Aura”  are  residential   centres  for  elderly  people  that  organize  different  activities  and  services  for  elderly.   The   organisations   locally   involved   in   the   project   are   a   very   efficient   network   both   in   terms   of   competencies  and  experience.  The  network  will  be  very  useful  in  leading  the  piloting,  dissemination   and  sustainability  of  the  Reboot  project. Poland   The  Reboot  project  is  achieved  by  Academy  for  Every  Generation  which  started  its  activity  within  the   University  of  Business  and  Administration  in  Gdynia  during  the  academic  year  2011/2012.     This  offer  is   addressed  to  people  who  are  in  „40+”  age,  who  wants  to    educate  themselves,  extend   their  knowledge  and  develop  their  interests  irrespective  of  their  education,  specially  it  is  focused  on   elderly  people.  


Academy for  Every  Generation  provide  very  close  cooperation  with  many  institutions:     -­‐  City  Hall  in  Gdynia,     -­‐  non-­‐governmental  organizations,     -­‐  other  Third  Age  Universities,     -­‐  private  companies.   During   last   academic   year   Academy   for   Every   Generation   organized   lectures   from   various   fields   of   science   and   meetings   with   experts.   The   Academy   invited   people,   who   can   help   solve   the   problems   experienced  by  older  people  in  their  daily  life.  The  experts  answered  every  questions  and  tried  to  find   the   best   solution.   The   Academy   hosted   lawyers   specialized   in   inheritance   law,     cardiologists   and   dieticians,   foundation   support   the   fight   against   breast   cancer   or   nuclear   experts.   All   the   activities   above  were  non-­‐  profit  and  pro-­‐social  actions.   All   the   Reboot   project   research   and   reports   are   achieved   with   close   cooperation   with   senior   –   students  from  Academy  for  Every  Generation. Turkey   Narlıdere   District   Governorate   is   the   highest   public   authority   in   Narlıdere   and   it   regulates   all   the   public  services  in  the  town.  The  local  network  of  the  governorate  can  be  listed  as  follows:   The   Province   Director   of   the   Ministry   of   Family   and   Social   Policies   is   one   of   the   local   learners   of   Reboot.  He  holds  a  key  role  to  disseminate  the  outcomes  of  Reboot  throughout  the  institutions  and   organisations  under  the  management  of  the  directorate  throughout  the  city  of  İzmir.   Narlıdere   hosts   the   biggest   nursing   home   for   the   elderly   with   a   capacity   of   1060   beds.   This   nursing   home  is  one  of  its  kind  in  Turkey  and  piloting  of  new  care  models  are  implemented  here.  The  staff  is   open  to  innovations  and  eager  to  learn.    Two  of  the  assistant  directors  and  one  of  the  social  service   staff  are  the  local  learners  of  Reboot  and  they  disseminate  the  project  through  their  workmates.   Narlıdere   Health   Office   is   another   network   in   Reboot.   The   office   is   responsible   for     all     the   health   issues  of  the  citizens  of  Narlıdere.  One  of  the  specialist  doctors  of  the  office  is  a  Reboot  learner  and  he   disseminates  the  project  not  only  in  Narlıdere  but  also  in  İzmir  Health  Office  as  he  also  works  there.   Narlıdere  also  hosts  the  biggest  thermal  physical  treatment  centre  with  a  staff  of  75  doctors,  nurses,   physicians,   etc.   The   head   doctor   of   the   centre   is   one   of   the   Reboot   learners.   He   disseminates   the   outcomes  of  the  project  in  this    thermal  treatment  centre  that  gives  health  service  to  patients  both   Turkish  and  Norwegian. United  Kingdom   UK   governments   claim   to   hold   volunteering   in   high   esteem.   Over   recent   years,   governments   have   introduced  a  range  of  programmes  and  initiatives  aimed  at  encouraging  more  people  to  volunteer  at   a   local   level,   particularly   those   groups   and   communities   that   have   been   underrepresented,   such   as     people  from  black  and  minority  ethnic  (BME)  communities  and  older  people.   Better   Government   for   Older   People   (BGOP)   started   in   1998   and   is   now   a   UK-­‐wide   networking   partnership   of   voluntary   groups,   local   authorities   and   central   government   that   allows   older   people   as   citizens   to   engage   in   decision   making   and   in   the   development   of   strategies   and   services   for   an   ageing   population.   Locally   there   have   been   many   initiatives,   for   example   independent   groups   that   meet   regularly  to  feed  in  the  older  person’s  perspective  to  local  councils  and  to  promotes  lifelong  learning. 21

Good practices   Belgium   OCMW   Arendonk   (public   service)   in   cooperation   with   Thomas   More   University   College   Geel,   Vormingplus  Kempen  (  support  organisation),  the  Senior  Council  and  the  Red  Cross  Flanders. GENERATIONS  FOR  EACH  OTHER   September  2012  –  December  2012  +June  2013  (first  presentation  of  results)  and  ongoing  follow-­‐up   project. The   project   use   students   of   the   Thomas   More   University   College   to   research   loneliness   among   older   people   in   Arendonk   and   what   they   are   looking   for   in   life.   At   at   study   day   results   were   shared   and     the   continuation   of   the   project   was   presented:   this   autumn   the   project   will   try   and   raise   social   participation  among  olders,  involving  other  generations.  

Research showed   that   involvement   in   social   life  (collective  activities,  clubs,…)  is  quite  low  in   Arendonk.  People  experience  social  loneliness,   as   well   as   emotional   loneliness.   They   more   explicitly   mention   the   social   loneliness.   They   often   feel   lonely   in   winter   or   when   the   weather   is   bad,   summer   is   a   time   to   look   forward   to.   Health   is   the   main   factor   to   miss   out   on   social   contact,   which   has   an   influence   on  the  people’s  mobility.  Taking  a  step  to  find   new   contacts   is   another   difficulty.   Most   times   they   don’t   want   to   go   to   certain   activities   because   there   are   too   many   people   involved.   Most  older  people  say  that  they  feel  the  need   to   have   a   good   conversation,   a   talk   with   the   neighbours,   someone   to   go   out   with.   Very   important   is   to   have   “a   click”   with   someone   else   and   activities   should   consider   their   health.   This  project  wants  to  support  good  practices  to   meet   these   demands   in   a   sustainable   sense:   Connecting   people   in   the   neighbourhood,   community:   mapping   the   supply   and   demand   and   then   match   through   a   “neighbourhood-­‐ desk”  or  something  similar.    

Achievements The   typical   stereotype   of   loneliness   was   broken   and   older   people   felt   very   involved   in   this   project,   being   able   to   give   their   point   of   view.  Different  generations  got  in  contact  with   each   other   learning   what   intergenerational   solidarity  can  mean  for  them. tools   The  Thomas  More  University  College  provided   a   social   researcher   and   students   to   do   the   research.   Vormingplus   Kempen   and   OCMW   Arendonk   provided  the  possibility  to  organise  a  study  day   for  all  interested  people.   Connecting   people   in   the   neighbourhood,   community:   mapping   the   supply   and   demand   and   then   match   through   a   “neighbourhood-­‐ desk”  or  something  similar. Contacts


Belgium Bpost  (the  Belgium  postal  service)  and  Thomas  More  University  College GROCERIES  AND  MEDICATION  @  HOME   May  2012  –  December  2012  (first  part),  September  2013  –  Ongoing  (second  part)     Bpost,   the   national   postal   service   in   Belgium,   launched   a   new   service   in   2012   called   “bpost   on   demand”   which   had   the   mailman   deliver   groceries   and   other   orders   at   home.   The   target   group   are   people  with  restricted  mobility  which  in  reality  means  a  lot  of  older  people.  The  service  was  tested  in   Turnhout,   a   local   area   in   Flanders.   20   local   dealers   provided   food,   readymade   meals,   home   care   equipment,  a  laundry  service,….  Participants  were  able  to  place  their  orders  on  paper,  by  phone,  at  the   local  dealer  or  online,  deliveries  were  done  3  times  a  week  on  moments  suitable  for  the  buyer.  Other   services  included  picking  up  empties,  home  care  equipment  and  library  books.  Research  showed  that   there  was  a  need  to  expand  this  towards  medication.  This  will  be  tested  in  the  coming  period.     Achievements     The   intention   is   to   support   older   people   and   others   with   mobility   problems   in   order   for   Older   people   and   others   with   mobility   them   to   be   able   to   remain   living   in   their   problems   were   able   to   remain   more   trusted   home.   A   research   team   investigated   autonomous  and  independent.  They  were  very   whether  these  goals  were  met.  They  conclude   satisfied  with  the  service.   that  the  quality  of  the  service  is  high  and  that     the   majority   of   the   participants   felt   it   gave   a   Number  of  participants   surplus   value   to   their   autonomy   and   independence.   Bpost   has   now   taken   initiative   90  (first  part),  to  be  decided  in  second  part   to   do   expand   this   for   medication.   A   new     research   will   evaluate   this   new   service.   Tools   Additional   tools   will   be   developed   in   order   to   compensate   for   the   reduced   contact   between   The   Thomas   More   University   College   with   a   patient  and  pharmacist,  like  video  phoning,  the   social  researcher.   ability   to   ask   questions   from   distance,   Bpost  delivery  service.   exchange  of  medication  schedules.   Local   shops   and   services;   Pharmacists         Contacts    


Belgium Farion  (developers)  –  Thomas  More  University  College  –  Welzijnszorg  Kempen  (organisation  of  public   services)  –  Wit-­‐Gele  Kruis  Antwerpen  (home  nursing)  –  Flanders’  Care ZORGSLOT   September  2012  –  September  2013 “Zorgslot”  can  be  translated  as  “Carelock”.  It’s  an  electronic  lock  which  can  easily  be  installed  into   most  doors.  Most  people  prefer  to  grow  old  where  they  live  now  and  some  of  them  receive  care  at   home  in  order  to  achieve  this.  The  lock  provides  a  way  for  nurses  to  enter  the  home  of  their  clients   when  needed  with  special  attention  towards  safety.  Research  shows  that  is  lock  is  a  very  good  solution   and  that  people  feel  safer.   People   find   solutions   in   hiding   keys   around   the   house,   leaving   the   door   open   or   giving   a   key   to   the  care  provider.  These  however  are  not  safe   solutions.   With   the   door   open   people   with   bad   intensions  can  easily  enter  and  a  hidden  key  is   often   quickly   found.   Giving   a   key   to   the   nurse   is   no   better,   as   the   key   can’t   be   labelled   and   therefore  it’s  difficult  for  the  nurse  to  find  the   right   one.   They   often   do   their   work   carrying   a   lot   of   keys,   not   to   mention   the   problems   when   different   nurses   come   to   the   home   and   they   have  to  exchange  those  keys.  In  addition,  when   a   key   is   lost,   the   lock   on   the   door   has   to   be   replaced   in   order   to   stay   safe.   With   the   “Carelock”   every   nurse   just   has   one   badge   (instead   of   a   key).   That   badge   contains   the   codes   to   enter   the   homes   of   people   with   a   “Carelock”  where  they  are  allowed.  They  don’t   have  to  swap  keys  anymore  and  if  a  badge  gets   lost,   it’s   code   is   simply   taken   out   of   the   system   and   no   one   with   bad   intentions   can   do   anything   with   it.   To   help   the   older   person   or   someone  with  a  mobility  problem  feel  safe,  the   lock  remembers  who  enters  the  house,  so  that   at   any   time   people   can   ask   for   a   list   of   all   the   people  that  visited  and  at  which  date  and  time.   The   older   people   get   a   badge   for   themselves,   as  well  as  anyone  they  feel  that  needs  to  have   one,   like   their   family   and   informal   care   takers  

or neighbours.   A   social   researcher   took   questionnaires  from  all  participants  before  and   after  using  the  lock.     Achievements     The   results   show   that   older   people   feel   quite   safe   already   but   still   the   “Carelock”   increases   their   safety   feelings   significantly.   All   participants  where  very  satisfied  with  the  lock.   The  nurses  who  provided  care  to  these  people   were   also   questioned.   They   think   it   is   a   great   solution   and   state   that   they   would   wish   that   every   patient   has   one.   In   this   way   people   can   remain  longer  in  their  trusted  home.     Number  of  participants   50       Tools   The   Thomas   More   University   College   with   a   social   researcher.   Wit-­‐Gele   Kruis   and   other   organisations   who   give   home   care   provided   the  participants.  Farion  developed  the  lock  and   gave   the   technical   support.     Contacts  

24 Italy  


Centro residenziale  anziani  Santa  Colomba,  Residenza  protetta  Casa  Aura  (Residential  Centre  for  Elder   People  )     SHOPPING  AND  BREAKFAST  AT  IPER  ROSSINI   Ongoing     The   activity   foresees   bringing   the   guests   to   the   shopping   centre   in   order   to   stimulate   and   maintain   certain  functional  independence.   cases   finalized   to   buy   products   that   will   subsequently   be   used   to   carry   out   (in   the   premises)   a   cooking   laboratory.   The   goals   related   to   the   shopping   activity   are   several:   foster   interpersonal   relationships,   stimulate   self-­‐esteem   through   the   development   of   specific   competences,   keep   active   the   cognitive  sphere  related  to  numbers  and  to  the   ability   of   using   money,   encourage   decision   making  autonomy.   Achievements   This   activity   is   carried   out   each   week   and   it   is   lead   by   the   animator   of   the   facility,   with   the   aid   of   voluntary   workers   and   relatives   taking   turns.  All  the  guests,  with  a  degree  of  slight  or   moderate   deterioration   are   involved,   which   have   expressed   the   desire   of   taking   part   in   this   activity.  The  day  before  the  activity  the  guests   involved   are   informed   about   it   so   that   each   one   of   them   can   make   a   list   of   the   products   they   intend   to   buy.     The   day   starts   at   about   9:00   leaving   with   the   bus,   it   includes   eating   breakfast   at   the   bar   and   shopping   once   they   have   reached   destination.   The   guest   can   autonomously   choose   what   he/she   wants   to   buy,   comparing   the   costs   and   the   various   brands.   Those   who   can,   go   to   the   check-­‐out   counter   to   pay,   others   are   helped   by   the   operator.   The   grocery   shopping   is   in   some  

the activity   described   above   has   produced   good  results  since  it  awakened  motivation  and   interest   which   were   part   of   the   guest’s   life   during   the   period   before   entering   the   care   home.   some   of   the   people   involved   for   long   time   in   this   activity,   can   even   today   shop   autonomously   and   make   simple   decisions   without  relying  on  the  help  of  others.       Number  of  participants   Group  is  composed  of  8  people.     Tools/resources     Means   of   transportation   (mini   van),   animator,   social  carers,  volunteers  and  relatives.    


For more  information  

email:     Animator:  Santi  Mercede  

Dr. Marina  Vagnini    

Italy     Centro  Residenziale  Anziani  Santa  Colomba   Residenza  protetta  Casa  Aura     READING  THE  NEWSPAPER  AND  REMEMBERING   Ongoing                           Weekly   reading   of   newspaper   and   remembering   for   guests   with   a   slight   or   moderate   cognitive   impairment       Achievements     The   guests   are   involved   every   week   in   the   activity   of   reading   the   newspaper   and   Elders   involved   in   this   activity   have,   in   time,   remembering,   lead   by   a   psychologist.   the   reacquired   certain   functional   independence;   session  always  starts  with  a  brief  presentation   some   for   example   choose   to   read   the   of   each   one,   then   the   leader   recalls   the   date   newspaper   individually   when   they   want,   just   and  place  where  they  are.  the  participants  can   like   it   was   when   they   lived   at   home.   the   choose   the   type   of   articles   they   would   like   to   activity   of   reading   the   newspaper   and   read,   starting   from   the   national   or   local   remembering   has   furthermore   facilitated   the   section.   after   the   reading   time,   group   access  to  some  personal  memories,  which  have   discussion   takes   place;   the   critical   sense   of   thus   found   a   new   way   of   expression   through   each   participant   is   stimulated   through   the   group   sharing,   in   a   cozy   and   non   judgmental   collection   of   personal   opinions   and   environment.     impressions.   starting   from   the   contents     emerged,   the   leader   asks   questions   to   the   Number  of  participants   participants   finalized   to   re-­‐activate   various   aspects   from   long   term   memories;   there   are   10   several   references   made   to   personal   history     (autobiographical   memory)   and   to   events   Tools/resources             which   are   more   or   less   relevant   to   their   personal   life   (episodic   memory).   This   activity   Newspapers   aims   at   awakening   the   interest   of   the   elder     towards   reality,   towards   what   is   happening,   Contacts     introducing   a   temporary   dimension   which   Dr.  Marina  Vagnini   includes   both   the   present   and   the   future   ,   Email:       where   often   time   dimension   is   no   longer   Psychologist:  Antonella  Ianneo decisive  and  meaningful.     26

Italy –  United  Kingdom   Regional  health  department  -­‐  Marche  (Italy)     AGES  2.0     November  2012  –  November  2014     Promote  and  guide  the  participation  and  inclusion  of  elders  through  the  use  of  social  media.     The   goal   of   the   project   is   to   define   how   new   dedicated  to  phase  1:  preparation  and  start  of   technologies,   and   mainly   Internet   and   social   the   project,   improving   the   complete   training   networks,   can   promote   social   inclusion   and   package  (Easy  PC)  for  elders;  training  the  staff   communication   of   elders,   and   to   evaluate   the   that   will   assist   the   supply   of   the   social   effects   on   their   health   and   well-­‐being.   AGES   experimentation.   Phase   two   is   (months   5-­‐20)   2.0   is   an   experimental   research   which   aims   at   to   supply   training   Easy   PC   for   elders   that   testing  the  efficiency  of  the  methodology  “Easy   receive   residential   and   home   care   assistance,   PC”,   developed   by   a   research   group   of   the   while  in  parallel  an  evaluation  with  a  group  of   University   of   Exeter   (United   kingdom).   “Easy   the   same   size   and   type   is   carried.   In   the   last   PC”  consists  in  a  training  program  on  the  use  of     four   months   (phase   3),   the   data   collected   Internet   and   social   network,   moulded,   in   this   during   the   study   are   analyzed   in   order   to   project,  on  two  distinct  groups  of  elders  in  the   answer   to   the   key   questions   and   to   the   two   countries   involved   in   the   research   -­‐   Italy   predictions   of   our   research.   Monitoring   and   (Marche   Region)and   United   Kingdom.   The   evaluation   of   the   activities   and   the   results   users   are   followed   and   trained   by   specialized   concerning   the   research   are   carried   out   with   social   carers,   and   are   monitored   for   the   the   support   of   stakeholders   involved   in   the   progress   that   took   place   concerning   social   project  (phase  4  –  months  1-­‐24).   relationship,   basic   computer   skills   and   health.     Achievements     One   group   is   composed   of   elders   that   live   in   nursing   homes,   and   another   is   composed   of   The  results  of  the  project  will  be  subject  to  an   elders   that   live   in   their   own   house.   Totally   assessment   on   transferability   and   feasibility   there   will   be   240   elders   involved   (120   in   Italy   and   real   costs   for   training.   AGES   will   be   able   to   and   120   in   United   Kingdom).   The   project   is   supply   stakeholders   with   relevant   tools   to   articulated   in   five   steps,   which   include   the   strengthen   their   ability   to   give   services   that   development   of   the   project,   supplying   the   promote  social  integration  and  higher  levels  of   social   experimentation,   data   analysis,   the   health   and   wellness   among   older   adults   in   a   general   evaluation   of   the   project   and   its   local,  national  and  European  environment.   dissemination.   The   first   four   months   are   27

Number of  participants          

120 pcs   with   EASYpc   –   120   digital   cameras   –   120  INTERNET  keys      

240 elders  in  total  –  Elders  involved    in  old  age   homes  Santa  Colomba  and  Casa  Aura  n.4     Tools/resources          


Contacts   Lucia  Difuria:  Regional  Health  Office  –  Marche  Region     e-­‐mail:     Dr.ssa  Marina  Vagnini:  c.r.a.  s.  Colomba,     e-­‐mail:        



Italy Centro  Residenziale  Anziani  Santa  Colomba  -­‐  Residenza  Protetta  Casa  Aura       Short  visits  in  the  city   Ongoing     The  short  visits  to  the  city  involve  people  with  independent  functionalities  discreetly  preserved  which   have  expressed  the  desire  of  visiting  certain  places  which  are  particularly  dear  to  them.       of  the  places,  landscapes,  people.  the  goals  of   this   activity   are:   to   foster   space-­‐time   orientation,   stimulate   autobiography   memories,   semantic   and   episodic,   Foster   socialization,  keep  alive  the  sense  of  belonging   to  their  own  environment.     Achievements     The   participants     show   enthusiasm   towards   what  is  suggested  during  the  visits.  all  this  has   a   positive   effect   on   humour,   it   awakes   motivation,   containing   and   reducing   isolation   risks  and  the  loss  of  interest  for  reality.     Number  of  participants      

This activity   is   carried   out   all   year,   every   two   weeks   and   is   lead   by   the   animator   of   the   premises   in   cooperation   with   volunteers   and   relatives.   The   places   indicated   by   the   guests   often   belong   to   the   history   of   each   one   of   them:  the  school  they  attended,    bar  or  tavern   where   they   met   after   work,   the   square   of   their   own   neighbourhood,   the   parish,   the   cinema.   The   animator   visits   the   places   beforehand   to   see   if   there   are   physical   barriers   and   even   to   make   arrangements   with   restaurants,   if   the   program   includes   for   example   lunch.   During   the   excursion   the   guest   will   observe   the   change  of  the  territory  and  almost  always  they   notice   innovations   and   the   elements   which   have  remained  unchanged  in  time.  On  the  bus   they  talk  about  elements  from  their  memories        

8   Tools/resources     Mini  van,  volunteers,  relatives     Contact       Dr.  Marina  Vagnini  –     Animatrice:  Santi  Mercede    


Poland Economic   foundation   in   Gdynia,   co-­‐financed   from   the   funds   received   from   the   ministry   of   labour   and   social  policy     WINDOW  ON  THE  WORLD  II   August  2011  -­‐    May    2012     Primary  objective  is  to  mobilize  60  people  over  60  years  of  age  by  enabling  them  to  participate  in  a   series  of  workshops:  interpersonal,  computer  and  the  Internet.     The   project   involves   the   cooperation   of     volunteers   whose   mission   is   to   teach   older   For  the  volunteers  was  scheduled  two  days  of   people   the   basics   skills   of   navigate   the   training  "How  to  teach  a  group?"  about   Internet,  use  web  browsers,  e-­‐mail,  the  use  of   individual  skills  under  the  supervision  of   portals,   installation   and   use   of   instant   practicing  coaches.   messaging,   use   the   shops   and   online     pharmacies,  safe  traffic  on  the  network.   Volunteers   taking   part   in   the   project   received   Achievements.   diplomas,   references   and   acknowledgments,   That   project   was   a   big   opportunity   for   coaching   manuals   and   additional   gifts.   The   intergenerational   solidarity   provided   to   the   Foundation   also   provided   them   with   health   seniors.     insurance,   meals   during   the   workshop   and     travel  expenses  for  non-­‐Gdynia.   Number  of  participants     Contacts   60­‐ Tools   zakonczone.html In  2012  the  organizers  invited  to  the   cooperation  about  12  young  people  (pupils,   students,  graduates).          


Poland Municipal  Centre  of  Social  Service  in  Tczew     TIME  BANK  -­‐  BANK  OF  KINDNESS   2007  –  ongoing     The   aim   of   the   project   was   to   active   a   group   of   elderly   and   disabled   people   to   more   independent   participation  in  society  through  a  network  of  social  support.     Time   Bank   participant   can   give   and   take   music   therapy).   support   tailored   to   individual   abilities   /   needs     Achievements     in  the  catalogue  of  services  ,  each  hour  of  work   is  of  equal  value  .   The  main  idea  of  Time  Bank  is  that  the  elderly   The  Bank  can  share  with  others  your  free  time   and   the   disabled,   previously   isolated   and   and  skills  .     undervalued,   now   encourage   others   that   they   The   services   are   developing   various   forms   of   should   go   out   and   spend   time   working   activity   of   people   with   disabilities   and   the   together,   learning     entertainment.   elderly:     the   assistance   in   the   daily   living   (household   The   value   of   Time   Bank   activities   is   also   unique   works   including   repair,   baking   cakes,   cooking,   capital  like  kindness  .   visits   at   home,   work   in   the   garden,   help   in     organizing  family  events,  walking,  ironing,  help   Number  of  participants   in  performing  official  acts)     acting   on   behalf   of   the   community   160   (information  point  about  tourism  in  the  city  or     revitalization   ,   research   and   social   diagnoses,   Tools   duty   at   the   phone   called   “Bankowicz”,   creating   thematic  support  groups)     The   groups   organize   regular   integration   development   activities   of   the   knowledge   and   meetings  (1  x  2  weeks  ).     practical   skills   (participation   in   training   in   the     field   of   computer   with   internet   access,   use   Contacts   Skype,   workshops   about   healthy   lifestyle,   methods   to   create   the   image,   in   preparation for   public   speaking,   recreational   activities,   ml          


Poland Senior  activity  centre  in  Gdynia     CLUB  "SENIOR  WITH  THE  IDEA"     2005  –  ongoing     Seniors  in  Gdynia  have  many  new  ideas  for  spending  free  time.  They  not  only  want  to  use  the  ready-­‐ made  offers,  but  they  want  to  create  new  activities.  They  need  to  demonstrate  their  abilities,  interests   and  experiences.       Achievements     In   Gdynia   the   best   known   institution   focused   on   older   people   is   Senior   Activity   Centre   (almost   2500   members).   That   unit   is   subordinated   to   City   Hall   of   Gdynia   and   financed  by  city  budget.     Currently  SENIOR  ACTIVITY  CENTER  carries  out   the   tasks   of   42   partners.   These   are   non-­‐ governmental   organizations,   schools,   universities,   recreational,   cultural   or   health   centres.     SAC   activity   is   based   on   understanding   the   needs   of   the   elderly,   the   flexibility   and   openness   to   innovative   initiatives   to   reinforce   their   activities   and   to   build   a   common   system   of   support   for   seniors   based   on   a   strong   network  of  local  partnerships.  

SAC project   initiated   by   seniors   CLUB   "Senior   with   an   idea”     is   very   popular   among   creative   seniors,   full   of   enthusiasm   for   organizing   thematic  meetings.   Topics  are  selected  from  proposals  gathered  by   the  seniors.     For  now  seniors  have  completed  16  topics.  All   were  interesting  and  unique  in  its  expression.     Below  are  some  of  them:   • "I  can  tell  jokes"   • "My   ideas   for   the   Easter   table   decoration"   • "Unusual  trophies  of  my  trip"   • "The   book   that   had   an   impact   on   my   life"   • "Unusual  childhood"   • "Antiquities  in  my  house"   • "Wedding  photos"   • "The   Adventure   of   my   life"      

Number  of  participants  


20   Tools  

The thematic   meetings,   which   are   held   once   a   month.   Meetings   are   opened,   anyone   interested   in   a   particular  subject  can  take  an  active  part.       Contacts    



Turkey Narlidere  Nursing  Home  for  the  Elderly  (NNHFE)   Turkish  German  Culture  and  Education  Foundation  High  School  –  (TAKEV)   Narlidere  Life  Long  Learning  Centre  (NLLLC)     TEACHING  ME  TEACHING  YOU   October  2012  -­‐  January  2013     Students  aged  14-­‐18  from  TAKEV  assisted  the  seniors  in  learning  how  to  use  computers  and  the   Internet.     A   team   from   the   participant   organizations   individual   achievement   basis.   All   the   seniors   came   together   to   plan   the   activities.   Then   the   learned  the  basics  of  computer  use  and  how  to   students   were   given   a   course   on   use   SKYPE.   More   than   half   had   the   self-­‐trust   to   communication   with   the   seniors   including   use   the   MHRS   website.   6   seniors   enjoyed   what   to   talk,   how   to   talk,   how   to   behave   and   working   with   MS   Word.   3   seniors   started   what  not  to  talk  and  how  not  to  behave.  They   planning   their   budget   on   MS   Excel.   10   seniors   were   also   lectured   about   the   risks   of   learning   started  using  their  email  accounts.   or   asking   for   the   credit   card   numbers   or   the     Achievements     bank   account   numbers   and   any   pin   codes.   After  that  the  seniors  were  determined  by  the   The   seniors   learned   the   basics   of   computer   social  planner  and  they  were  given  information   using.   The   use   of   social   media   applications   on  what  is  to  expect  from  the  course  by  the  IT   encouraged  them  to  be  internet-­‐friendly.  Some   teacher.   They   were   also   informed   about   the   had   the   chance   to   talk   online   with   their   involvement   of   the   students   in   the   learning   grandchildren   and   children   who   live   in   process.  They  were  also  warned  about  the  risks   different   cities   of   Turkey   and   abroad.   That   also   of  giving  personal  information  such  as  the  bank   served   as   a   means   to   at   least   see   their   family   account  numbers,  credit  card  numbers  and  pin   members   through   the   Internet.   The   seniors   codes  to  the  students.       also   had   the   chance   to   talk   and   spend   some   The  courses  were  held  2  hours  for  15  weeks  on   time   with   children   aged   14-­‐18   that   helped   Thursday   afternoons.   The   course   contents   communication  between  different  generations.   were  mainly  the  basics  of  computer  using,  MS   The   students   completed   their   Social   Word   and   MS   Excel   basics   and   Internet   Responsibility   tasks   assisting   seniors   in   using   Explorer.   The   course   also   included   the   use   of   the  Internet  which  the  children  of  that  age  are   Google,   SKYPE   and   Facebook.   How   to   get   an   addicted   to   using.     That   means   they   also   appointment   on   The   Central   Hospital   enjoyed  it.  The  students  also  had  to  chance  to   Appointment   System   (MHRS)   website   How   to   listen   to   seniors   and   learn   from   their   life   send  emails  were  also  practiced  in  the  course.   experience.   The  IT  teacher  led  the  course  and  the  students     assisted  the  seniors  one-­‐to-­‐one.     Number  of  participants   The   achievements   of   each   senior   was   evaluated   one   by   one   by   the   IT   teacher   on   34

16 students  aged  14-­‐18  from  TAKEV   16  seniors  aged  65-­‐80  living  in  NNHFE   1  Guidance  Counsellor  from  TAKEV   1  Teacher  of  Information  Technologies  from   NLLLC   1  Social  Planner  from  NNHFE     Tools  

connection. The  room  had  also  a  projector  that   is  connected  to  the  main  computer  used  by  the   teacher.     Contacts   Yasemin  Seymenoglu     email: p#&panel1-­‐1    

An IT  classroom  was  prepared  by  the  NNHFE   with  17  computers  all  with  Internet          


Turkey Municipality  of  Balçova  (bb)   9th  September  University  Faculty  of  Medicine  (DEUTF)     THE  HEART  OF  BALÇOVA  (BAK)   May  2007  -­‐        ongoing  (10  years)     BAK  aims  to  use  proactive  methods  in  preventing  cardiovascular  diseases  among  the  citizens  of   Balçova       Actions   to   raise   awareness   were   also   held.   Promoting   physical   exercise   and   facilitating   to   access  easy  and  free  physical  exercise,  healthy   diets  were  also  encouraged  by  the  project.       Achievements    

A protocol   between   the   participant   organizations   was   signed.   After   that,   a   team   from   the   participant   organizations   came   together   to   plan   the   activities.   The   BAK   Coordination   Centre   was   opened   and   a   medical   doctor   from   DEUTF   was   assigned   as   the  coordinator  of  the  centre.    The  next  activity   was   to   determine   cardiovascular   disease   risks   (CDR)   of   36187   people   aged   30+   living   in   the   district   of   Balçova.   CDR   was   measured   via   a   software   with   the   inputs;   smoking   habits,   nutrition,   physical   activities,   blood   glucose   levels,   blood   pressure,   weight,   height   and   the   belly   circumference.   .   All   the   data   obtained   from  the  target  group  was  saved  to  a  software   and   analyzed.   After   that   the   target   group   was   divided   into   different   CDR   level   groups.   Different   action   plans   for   different   CDR   level   groups   are   designed.   These   included   directing   the   CDR   high   target   group   to   medical   centres,   individual  counselling  for  CDR  medium  groups.  

30 %  of  the  initial  smokers  stopped  smoking  by   the   end   of   the   first   year   of   the   project.   22   %   of   the   target   group   are   attending   morning   physical   exercise   sessions   organized   by   the   municipality.   The   CDR   levels   of   the   target   group   has   lowered   due   to   stopping   smoking   and  doing  physical  exercise  and  getting  health   service.  The  project  is  still  going  on.     Number  of  participants   36187  people  aged  30+  in  Balçova,  İzmir   19  community  leaders  in  Balçova  


3 doctors  from  DEUTF   5  nurses  from  DEUTF      

measurements blood   glucose   level   and   blood   lipids  level  measuring  were  done.  Framingham   CDR   Equity   scale   was   used   to   determine   CDR.   Training   on   raising   awareness   on   cardiovascular   diseases   were   organized.   Questionnaires  were  prepared  and  given  to  the   target   group   to   help   determine   their   CDR   levels.   The   project   has   been   disseminated   through   the   local   media,   posters,   and   the   website  of  BB  and  DEUTF.     Contacts  

Tools D=Proje&ID=14&FID= y.aspx?ProjeID=22&ProjeTip=1      

Medical tests   such   as   blood   pressure   measuring,   weight,   length,   belly   circumference,   hip   circumference  


Turkey Ministry  of  Family  and  Social  Policies  (MOFASP)     ASSISTED  LIVING  AREAS  (ALA)   January  2013  -­‐  Ongoing     ALA  aims  to  assist  seniors  to  live  in  adjusted  and  assisted  flats  in  the  social  inclusion  context.     encouraged   to   socialize   with   their   neighbours   by  the  help  of  social  service  staff.     Achievements    

  MoFaSP   has   started   ALA   project   as   a   pilot   implementation   to   diversify   the   both   the   quality  and  the  quantity  of  services  provided  to   the   seniors.   ALAs   emerged   from   the   need   to   have   alternative   to   institutional   care   models.   The  seniors  have  all  individual  differences  that   lowers   the   satisfaction   level   from   the   services   provided  in  institutional  care  models.   The  ALA  apartment  flat  is  accepted  as  an  annex   of   a   Nursing   Home   nearby.   First,   The   ALA   apartment  flat  is  rented  within  the  reach  area   of  a  Nursing  Home.  Then  the  apartment  flat  is   adjusted   according   to   the   needs   of   the   seniors.   The  seniors  that  will  be  housed  in  assisted  and   adjusted   apartment   flats   are   determined   by   the   social   service   department   and   the   health   department   of   the   Nursing   Home.   After   that   the   seniors   start   living   in   ALA   apartment   flats.   Each   senior   has   its   own   room   and   share   the   living   room   and   the   kitchen.   They   are  


The ALA   project   is   a   very   new   one.   So   far   there   are   some   feedbacks   from   the   seniors   living   in   ALA  flats.  They  say  that  ALA  flats  are  more  like   homes   compared   with   the   nursing   homes   and   they  are  happy  to  live  in  these  flats.     Number  of  participants   By   October   2013,   there   are   29   ALa   apartment   flats   that   house   73   female   and   45   male   seniors   with  a  total  number  of  118.     Tools  

The key   tool   in   ALA   project   is   social   inclusion.   Although   the   seniors   who   live   in   Residential   and   Nursing   Homes   are   mostly   satisfied   with   the  services  provided,  they  still  feel  they  are  in   a   boarding   school   or   a   hotel   environment.   Their   demand   is   to   live   within   the   social   context   and   included   in   social   life   with   more   social  responsibilities  and  roles.

Contacts   Mr.  Zafer  YILDIRIM,  Director  of  Family  and   Social  Policies,  İzmir­‐da-­‐ Ikinci-­‐Yasli-­‐Yasam-­‐Evi-­‐Hizmete-­‐Basladi  



United Kingdom   Sefton  Carers  Centre SEFTON  CARERS  VOLUNTEERS   July  2008    -­‐  ongoing     The  mission  statement  for  the  organisation  is:   Based   upon   an   analysis   of   our   external   operating   environment,   consultation   with   stakeholders,   our   internal   review,   local   demographic   changes,   and   performance   information,   we   have   concluded   that   the  following  six  strategic  priorities  are  the  most  appropriate  for  the  period  2013  –  18.       5   Develop   collaborative   partnerships   with   health   &   social   care   organisations   that   will   benefit  Carers   6   Identify   and   support   the   most   vulnerable   hidden  Carers

Christmas thank  you  celebration  with  volunteers  

Centre  focused   1   Reduce   the   Centre’s   financial   dependency   upon   Sefton   Council   and   our   local   NHS   by   raising  income  from  other  sources.   2   Continuously   improve   the   Centre’s   management  and  service  performance.   3   Prepare   the   Centre   for   a   future   in   which   all   Carer’s   services   are   commissioned   by   competitive  tender   Carer  Focused   4  Increase  the  influence  that  Carers  have  over   the   services   that   affect   their   lives   and   those   they  care  for  

Definition of  a  carer  is:   What  do  we  mean  when  we  say  ‘carer’?   Carers  singing  in  the  choir  at  the  annual  review  

A   carer   is   a   person   who   is   unpaid   and   looks   after   or   supports   someone   else   who   needs   help  with  their  day-­‐to-­‐day  life,  because  of:   • their  age   • a  long-­‐term  illness   • disability   • mental  health  problems   • substance  misuse  


Volunteers are   an   integral   part   of   the   organization.  Volunteers  have  to  go  through  an   interview   process.   They   are   successful   on   the   support   of   2   references.   They   are   given   an   induction   and   are   provided   with   a   role   Volunteers   support   the   activities   and   services   offered  at  the  centre.  We  offer  :   • Art     • Craft     • Coffee  Mornings   • IT     • Filing   • Singing   • Drama   • Listening  Ear     • Counselling   • Day  trips   We   offer   our   services   to   help   prevent   carer   break   down   and   to   provide   a   safe   and   supportive   environment   for   carers   to   attend.   There   are   many   services   that   have   been   discontinued   due   to   cuts,   by   using   volunteers   we  have  been  able  to  increase  the  support  we   offer.       Achievements    

description and   a   volunteer   handbook.   The   organisation   offers   support   through   supervision   and   yearly   reviews.   We   are   currently   working   towards   our   Investors   in   Volunteers  quality  mark.   Providing  training  opportunities   Over   the   past     3   years   volunteers   have   given   15873   worth   of   hours.   Using   a   basic   wage   figure   of   £6.19   per   hour   this   amounts   to   £   98253    or  €116882     Number  of  participants  

Volunteers finding  employment   Social  connections   Reducing  social  isolation  

60   Tools   Sefton  CVS  -­‐   Volunteer  England  -­‐   Carers  UK  -­‐     contacts   Petra  McCauley     Email: Tel:  O151  288  6066    


United Kingdom   BROADGREEN  HEART  SUPPORT  GROUP     STAYING  ACTIVE  AND  CONNECTED  FOLLOWING  HEART  SURGERY   1998  –  ongoing     In  July  2011  the  four  UK  Chief  Medical  Officers  (CMOs)  published  new  physical  activity  guidelines  in  a   joint   CMO   report   ‘Start   Active,   Stay   Active’   covering   early   years;   children   and   young   people;   adults;   and  older  adults.    These   guidelines   have   a   renewed   focus   on   being   active   every   day   and   spell   out   the   recommended   minimum  levels  of  activity  for  each  age  group.    'Start   Active,   Stay   Active'   includes   for   the   first   time   in   the   UK,   guidelines   for   early   years   and   older   people.  The  flexibility  of  the  guidelines  creates  new  ways  to  achieve  the  health  benefits  of  an  active   lifestyle.   For   all   age   groups,   they   highlight   the   risks   of   excessive   sedentary   behaviour.       diagnostic   clinics   and   tests   to   patients   in   their   local  GP  practice  or  Community  Health  Centre.   Following   heart   surgery,   patients   are   encouraged   to   undertake   a   structured   cardiac   rehabilitation   programme   run   by   a   team   of   specialist   staff   at   the   hospital.   On   completion   this   can   be   followed   up   in   the   community   through   the   GP   referral   system   whereby   cardiac   patients   can   access   subsidized   and   supervised   activities   at   their   local   leisure   centre.         THE  BROADGREEN  HEART  SUPPORT  GROUP     LIVERPOOL  HEART  &  CHEST  HOSPITAL   The   Broadgreen   Heart   Support   group   was   set   Liverpool   Heart   &   Chest   Hospital   (LHCH)   NHS   up   by   patients   in   1998.   Its   aim   is   To   promote   Foundation   is   situated   in   the   Broadgreen   area   and   support   the   wellbeing   of   heart   patients   of   Liverpool   in   the   northwest   of   England.   It   is   and   their   families   and   in   particular   to   one  of  the  largest  specialist  hospitals  in  the  UK,   encourage   mobility   and   combat   isolation.   The   providing  world  class  heart  and  chest  services.   group   consists   of   a   committee   and   In   2012   LMCH   was   awarded   the   highly   approximately  150  members  and  is  affiliated  to   prestigious   title   of   ‘Provider   Trust   of   the   Year’   the  British  Heart  Foundation.   at  the  Health  Service  Journal  Awards.   Description  of  the  activities     Each   year   the   staff   at   LHCH   conduct   55,000   These   have   evolved   over   time   in   response   to   outpatient   appointments   and   perform   12,000   the   needs   of   patients   and   their   families   and   inpatient   procedures.   The   Trust   has   recently   aim  to  achieve  a  balance  between  physical  and   moved  into  community  based  services,  offering   42

social events.  The  committee  regularly  consults   with  members  regarding  new  activities.     Current  activities  include:-­‐   Fund   raising   to   supplement   and   complement   the   resources   available   to   the   cardiac   rehabilitation  team  based  at  the  hospital.     Monthly   Social   Events   take   place   at   a   local   community   centre.   These   include   a   book   sale,   refreshments   and   a   programme   of   visiting   speakers   or   other   activities   proposed   by   members.     Coach   trips   have   been   organized   by   the   Secretary  to  places  of  interest  in  the  UK.   An   Annual   Holiday   in   the   UK   enabled   members   to  get  away  for  a  week.   Exercise  /gym  sessions  at  a  local  leisure  centre.   These   were   developed   and   are   led   by   one   of   the   members   who   is   a   qualified   fitness   instructor.  The  programme  has  been  approved   by   the   medical   team   at   the   hospital   and   the   sessions  are  well  attended.   Latin   &   Ballroom   Dancing   is   the   latest   activity   starting  in  May  this  year.  This  is  a  response  to   the   above   research   regarding   the   benefits   of   an   active   lifestyle   and   the   risks   of   excessive   sedentary   behaviour.   It   is   run   by   a   qualified   instructor  from  a  local  dance  school.     Achievements    

report benefits   from   getting   together   and   socializing  through  the  other  activities.   Mobility  –  Both  the  exercise/gym  sessions  and   the   dancing   have   improved   fitness   levels   in   those   who   take   part.   In   light   of   the   above   research  and  guidelines,  the  venue  and  timing   of   the   dance   sessions   have   been   changed   to   make  them  more  accessible  to  more  members,   especially  during  the  winter  months.   Isolation   –   The   range   of   activities   on   offer   ensure   that   members   can   select   their   preferences   and   stay   connected.   However   not   all   members   are   mobile   and   some   are   housebound.   All   members   receive   a   monthly   newsletter  to  help  them  keep  in  touch.     Number  of  participants   The  group  currently  has  150  members   About   a   third   of   these   attend   the   monthly   meetings   Approximately  20  members  attend  the  weekly   gym  session   The  coach  trips  are  always  oversubscribed  and   the  forthcoming  Xmas  meal  is  already  full   The  most  recent  activity  ballroom  dancing  has   about   12   regular   participants   and   is   gathering   momentum.     Tools  

Purchase of   a   fridge   for   the   patients’   room   at   the  Cardiac  Rehabilitation  Centre   Purchase   of   a   monitor   in   the   waiting   room   of   the  centre  to  keep  patients  informed  and  up  to   date   Wellbeing   –   members   attending   the   gym   and   dance   session   report   an   immediate   sense   of   wellbeing   following   activity.   Members   also  

The Secretary   produces   a   monthly   newsletter   which  is  disseminated  to  all  members       Contacts   Secretary:  Kathy  Grice               Email:    



United Kingdom   Sefton  Pensioners  Advocacy  Centre     SEFTON  PARTNERSHIP  FOR  OLDER  CITIZENS  (S.P.O.C.)   2002  –  ongoing     The   concept   of   the   Forums   is   to   involve   older   people   in   the   planning   and   shaping   of   services   which   affect  their  quality  of  life  and  well  being.  Through  3  Older  Persons  Forums  held  in  different  parts  of  the   borough,   members   meet   once   a   month   and   are   provided   with   relevant   information   on   a   variety   of   relevant  subjects.     Up   to   12   members   of   the   forums   are   then   elected   as   representatives   on   the   Sefton   Partnership  for  Older  Citizens.  (S.P.O.C),  this  is   a   strategic   multi-­‐agency   partnership   set   up   with   the   express   intention   of   bringing   together   support   for   older   people   and   providing   them   with   the   direct   opportunity   to   be   part   of   the   planning  of  services.    S.P.O.C,  which  meets  bi-­‐ monthly,   consists   of   50%   of   older   people   (forum   members)   and   50%   Statutory   and   Voluntary   sector   representation,   (e.g.   Sefton   Council,     Social   Services,     Merseytravel,   N.H.S     One  group  taking  part  in  consultation  on  Strategy  for   etc)   The   intention   is   to   listen   and   respond   to   Older  People   older  citizens  needs,  wishes  or  views.       The   purpose   of   the   Forums   is   to   provide   an   Achievements     effective   voice   for   all   older   people   in   Sefton.   This  is  done  by:   providing  information   monitoring   plans,   services   and   other   developments  which  affect  older  people   to   provide   opportunities   for   older   people   to   feedback  to  statutory  services  and  others   to   influence   policy   and   practice   at   a   local   and   national  level.     One   o f   8   f orum   t eams   f or   ‘ Older   P ersons   O lympics’   –   Our  aim  is  to  maximize  the  role  of  older  people   held  on  Older  Persons  Day  in  October  2013   in   the   provision   of   public   services,   whilst     improving  the  social  and  financial  wellbeing  of   The  Forums  have  participated  as  a  focus  group   all  our  older  citizens.   in   work   including   Sefton   Council’s   Joint     Strategic   Needs   Assessment,   Sefton’s   Housing   Strategy   and   at   present   they   are   actively   co-­‐


operating in   Sefton   Council’s   new   Strategy   for   Older   People.   After   the   Strategy   has   been   agreed   by   Council,   S.P.O.C.   will   follow   an   ‘action   plan’   based   on   the   7   objectives   to   ensure  they  are  achieved.     Forum   members     also   take   part   in   many   consultations   and   they   have   recently   made   their   voices   heard   on   such   subjects   as   the   proposed   closure   of   public   toilets   and   the   public  libraries.  Both  of  these  proposals  would   have  increased  social  isolation  –  the  forum  was   successful   in   preventing   the   toilets   being   closed  and  the  libraries  are  an  ongoing  issue.     S.P.O.C.   has   been   responsible   for   various   publications   for   older   people   e.g.   Ways   to   Enjoy  Life  and  Stay  Healthy,  Active  and  Safe  in  

North and   South   Sefton   Essential   Living   Handbook  for  older  people  in  Sefton.   A     d.v.d.   has   also   been   produced   to   show   the   work  done  by    S.P.O.C.     Number  of  participants   400     Tools   The   Forums   meet   monthly   in   three   different   areas  of  Sefton   S.P.O.C.  meets  bi-­‐monthly     Contacts



United Kingdom   Age  Concern  Liverpool  and  Sefton.     THE  COMMUNITY  HEALTH  AMBASSADOR  TEAM.(CHATS.)   2005  –  Ongoing.     CHATS  –  A  team  dedicated  to  improving  the  health  of  Liverpool  communities  basing  their  work  and   outcomes  on  Liverpool  health  priorities  cancer,  alcohol,  mental  health  and  wellbeing,  child  poverty  as   outlined  in  Liverpool’s,  Health  and  Wellbeing  Strategic  Plan.     CHATs  is  funded  by  Liverpool  health  authorities   service   users   living   in   supported   and   works   with   groups   promoting   and   accommodation.   Poverty   often   plays   a   huge   encouraging  an   part   in   determining   lifestyle   choices   and   active   and   healthy   lifestyle.   For   the   past   8   dedicated   staff   are   available   to   advise   on   years   they   have   worked   in   some   of   the   most   income  maximization.   deprived   areas   of   the   city   .   Recognising   that   Other   programmes/courses   include   not   everyone   responds   to   formal   approaches   cycling(including   help   to   provide   bikes),   on   life   changes   and   that   many   groups   are   walking,   healthy   eating,   art,   craft   ,   confidence   socially   isolated,   they   reach   out   to   people   by   building,   cookery   courses,   internet   /computer   locating   in   supermarkets,   church   halls,   car   skill   training.   Courses   may   run   for   12   weeks   parks   ,   hostels.   No   group   or   individual   is   and   planning   on   making   each   course   or   event   refused   support   and   once   CHATS   have   sustainable  is  ongoing.  This  includes  advice  on   identified  what  a  community  has  already,  they   training  volunteers  to  continue  the  good  work,   discuss   with   them   what   they   feel   they   need   applying   for   ongoing   funding   encouraging   and   and   taster   sessions   are   provided   indicating   advising  on  undertaking  formal  applications  for   how  this  need  may  be  met.  This  often  results  in   grants.  Local  partnerships  are  forged  and  built   a   dedicated   course   identifying   a   community’s   on   and   CHATS   has   worked   with   over   300   strengths   and   the   continual   message   is   that   partners   in   the   statutory,   community   an   staff   work   WITH   communities   not   FOR   them.   voluntary  sectors  since  its  inception.   This   informal   ,   non   threatening   approach   is     Achievements   crucial   to   building   links   and   the   results   following   CHATS   involvement   often   means   • Healthier  communities.   communities   taking   responsibilities   for   • No   group   or   individual   refused   /health   themselves.   advice   support   encouraging   all   age   Links   are   made   and   encouraged   with   other   participation,  e.g  older   local   groups   and   a   positive   example   of   • peoples/   faith   groups   bus   drivers,   partnership   working   is   working   with   Liverpool   schools,   domestic   violence   victims,   Community   Food   Team   and   the   creation   of   5   groups  from  Liverpool’s  rich   12   week   courses   around   healthy   eating   on   a   • and  diverse  ethnic  community   budget.   • Barriers  to  social  isolation  lowered   Another  successful  partnership  was  “Cook  and   Taste   ”sessions   with   a   group   of   mental   health   46

• •

• • •

• •

• •

Generational barriers   lowered   ,   if   needed  age  related  signposting  occurs  .   Community   strengths   are   emphasized   and   encouraged   using   process   Asset   based  Community   Development   Income  maximization  is  seen  as  priority.   Many   participants   accept   and   enjoy   the   responsibility   of   control   over   their   health  and  wellbeing   Signposting   of   individuals   to   appropriate   health   resources   has   resulted  in  some  receiving  life  saving   urgent  medical  treatment   Service   provided   by   creditable   ,well   established   agency   which   access   to   their  wider  resources.   Transfer   of   knowledge   between   staff   groups  has  greatly  enhanced  the  overall   service.   Staff/volunteers   at   all   levels   have   gained   from   the   knowledge   and   appreciation  of  different  cultural   groups.   Targets   set   by   funders   have   not   only   been  reached  but  excelled.  

• • •

Number  of  participants   Numbers  10,000       Tools   •

• •

Service provided   by   well   known   and   local   agency   with   excellent   reputation   and  wide  range  of  other   resources..   Fully   qualified   staff   committed   into   sharing   skills   with   volunteers,   who   are   also  offered  agency   training.  


Links into  partnership  agencies,  Mental   Health   Consortium,   Healthy   Communities  ,  Active  Cities,   Collaborative   Cancer   Liverpool   Dementia   Alliance,   Senior   Citizens   Forum,  and  many   neighbourhood   ,   faith   and   multi-­‐ cultural  groups.   Local   knowledge   of   communities   shared  with  partnership  agencies.   Full   written   evidence   of   service   is   available.    

Conclusions The  Good  Practice  Booklet  aims  at  providing  some  insights  related  to  the  situation  of  elderly  people  in   partners  country.   The  remarks  of  this  booklet  cannot  be  generalized  and  extended  to  the  whole  elderly  population  both   in   partner   countries   and   in   Europe.   However,   it   allows   to   guide   the   design   and   implementation   of   active  ageing  activities.       The   document   gives   an   overview   of   the   situation   of   the   elderly   in   partners   countries   considering   different   points   of   view:   policy   makers   and   public   authorities,   legal   framework   and   services   for   the   elderly,  no  profit  associations  and  private  organizations.     The  activities  highlighted  also  the  point  of  view  of  elderly,  their  situation  and  needs.     The   main   section   of   this   document   concerns   the   description   of   good   practices.   Each   partner   suggested  some  best  practices  implemented  in  their  own  countries  with  the  aim  to  share  ideas  and   experiences.   The   various   good   practices   highlight   the   key   elements   like   the   title,   organizations   involved,  timing,  a  description  of  the  activities,  people  involved,  achievement  and  contacts.     The   good   practices   could   give   inspiration   and   support   to   other   organisations,   training   providers,   public  authorities  and  associations  in  order  to  implement  effective  active  ageing  activities.     Every   country   has   its   own   specific   situations,   policies,   initiatives   and   solutions.   Nevertheless   all   of   the   countries  face  the  same  challenge:  Europe  is  the  fastest  ageing  region  in  the  world.     The   results   of   the   Reboot   project   will   give   us   the   opportunity   to   learn   from   each   other   and   maybe   respond  to  the  social  challenge  of  an  ageing  population  in  Europe.

With the  support  of  the  LLP  –  Socrates  programme  of  the  European  Union  This  project  has  been  funded  with  support  from   the   European   Commission.   This   publication   reflects   the   views   only   of   the   author,   and   the   Commission   cannot   be   held   responsible  for  any  use  which  may  be  made  of  the  information  contained  therein.


5 good practice booklet 09 01 2014  
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