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MGT 216 Wk 1 Business Ethics Issues Paper

Business Ethics Business ethics relate to how an organization treats others in their daily routine. It is normally perceived that the term of business ethics is used for an organization’s relation with its customers but it is an easy mistake to make. On the contrary, ethics include all aspects of a company’s behavior; interaction with customers, society and even worker relations within the company. Ethical practices may vary according to type of businesses but not adopting the ethics has uniform affect over all industries; it seriously damages the reputation of the firm. For example, if a company focuses only on sales

and doesn’t think improving their poor product then people will perceive it as unethical practice and image of that organization will suffer. This poor perception will hurt the organization in the long-run. The psyche behind it is very simple; make the customer feel bad about anything and he will not come again. This is one of the reasons organizations are forced to make and follow better and better ethical practices. MGT 216 Wk 2 Ethical Theories Chart

Comparison of Ethical Theories

Ethical Theory


Utilitarianism Ethics

Deontological Ethics

Virtue Ethics

According to this theory, rules and consequences are not that According to this ethics theory, all important, core importance is of the actions are good or bad from their character of the decision maker. It According to this ethics very start and we cannot do means that primary issue is not the theory, actions are judged anything to change the outcome. good or bad objective/aim of the solely on their end results. It Only thing in our hands is that we person, neither is it whether right means that if outcome should do what is genuinely good, rules/tactics were followed or not. produced has more good for example truth and honesty. Similarly outcome of the action is effect than bad then it is Deontological theorists agree that also not the primary concern, considered a good decision. end results are important but they although all of these factors are not insist we must do what is right unimportant. Main concern even if it leads to a bad result. according to this theory is the ethica character of that person making the decision. MGT 216 Wk 3 Ethics Game Simulation Paper

Ethics Simulation Experience I was assumed as an operations analyst of an imaginary company and had to make decisions based on the available information. Our company made a product which fulfilled the FDA requirements and standards but the product was somewhat contaminated and did not meet our internal company standards. I was required to make an ethical decision about the product that what should we do about it? For this I had to look inside myself and think. Does a religious affiliation make a difference in the nature of the ethical issues it confronts? (Heller, 2003) My first reaction, as taught by my religion, was that we should recall all the products to prevent the consumers from any harm. This decision seems very nice to a common person but simulation taught me that there are some other factors to consider before making any decision. I learned that my first choice was not really in favor of customers as it did not allow to them the right to choose. Some decisions are difficult because they trigger us emotionally. They involve conflicts of interest, yielding to undesirable realities, or possibly pain and suffering for the deciders or for others. (Brenner, 2007) Another factor that came to my mind during the game was the expected reaction of my superiors or my boss. Few factors associated with this factor came to mind as well; my job and my family. After considering these factors, I knew my initial thinking wasn’t that right. We worry about accusations of vendetta, revenge, favoritism or corruption, even as struggle to find an ethical path. MGT216 Wk 3 Team Case Study Presentation

MGT216 Wk 3 Team Case Study

Ethical and Legal Aspects Introduction Ethics are very important in today’s world but it was not the case when Ford made Pinto. That is why time and social values of that time must be kept in mind when examining this case. The question to be answered here is, did Ford act unethically when designing Pinto’s fuel tank? This case was so intensely discussed and analyzed because Ford did not change the fuel system for seven years only because of its cost-benefit analysis. Ford motor company stated that it did not change its fuel system because risk/benefit analysis was not in its favor. Ford stated that its reason for using a risk/benefit analysis was that the National Highway Traffic Safety Administration (NHTSA) required them to do so. (Leggett, 1999) We need to think that should we be using tools like cost/benefit analysis even when innocent lives are at stake due to extremely serious fault? Possible Solutions and Examples We could have done many things to fix this problem had we been managing Ford’s production unit in 1970. Most important of them was to make sure the cost benefit analysis was as accurate as it was thought. This analysis was the very reason this fuel fault was not corrected and if correctly presented, they could have understood that usage of an $11 waffle was more than reasonable. We can see below that Ford used an equal number of deaths and injuries for his calculation of cost-benefit analysis.

MGT 216 Wk 4 Ethical Issues in MGT

Ethical Issues in Management

Introduction Ethics and ethical values are developed over long period of time and is an on-going process. One may be facing certain risks when making an ethical decision so he/she must be ready to face that issue. Our parents teach us some values and they become an integral part in our personality. Whenever we join an organization, we apply these values there as well. This is the very reason managers should be able to make clear-cut and neutral decisions based on organizational ethical policy. In a nutshell, we should respect each other’s values and one should not be treated differently because of his/her values. Moral and Ethical Issues Favoritism is one of the highly prevalent unethical practices. For the first time in my life, I came face to face with this dilemma when I joined the army. My commanding officer always showed favoritism to his favorite people. Favoritism is being shown to another employee or applicant if a supervisor gives unauthorized

preferential treatment to any Navy civilian employee or applicant, or, takes specific personnel actions based on nepotism. (Bostic, 2008) My commanding officer showed his nepotism by different means such as by revealing work schedule to his preferred ones so that they may get the chance to avail overtime and make more money. Working days were also decided through consultation. Biggest of all, he granted promotions based on his personal bias instead of their performance. Another officer inspired me before my promotion to become an officer. She was a very good officer and tried to make this belief stronger in me that I should avoid the interference of my personal beliefs in my work. In her view, a good commanding officer supports his subordinates and stays behind them in every ordeal. Regardless of all this affiliation, he must not let his bias interfere in the matters of principle and stay neutral in case of any conflict. As an officer, I have benefited from her views and guidance and I think her views about the decision-making of an officer are 100% correct. MGT 216 Wk 5 Global Business and Ethics

Global Business and Ethics Different countries around the worlds have different regulations and companies adhere to such rules and conduct business according to local law. This scenario changes when companies conduct business in another country; people from different backgrounds, different mindsets and different ethical views come together. Some of these differences prove to be competitive edge while others prove to be a liability. What is the key to success in such a rapidly changing global market? MGT216 Wk 5 Team Ethical Organization Paper

Ethical Organization Profile

Introduction Donut express is a food outlet which caters to all the members of the society. We will see how it deals with people from different backgrounds. It may include customers, employees and shareholders as well. Ineffectively dealing with customers or managing a team of individuals with different personalities and working styles can result in unnecessary challenges and lead to a company’s failure (Warner, 2007). It seems that donut express is a successful company and money is pouring in thus making profits for all the stakeholders. Regardless of that, the big question is about the quality and efficiency of their ethical standards and how they enforce it. Are their training programs and monitoring options enough to keep them away from any legal actions? The quality of training and the enforcement of standards are major factors in determining long-term profitability of a small business. MGT 216 Wk 5 Team Ethical Organization Presentation


Week 1 DQ 1 Why should an individual study ethics? In what ways are ethical theories relevant to today’s workplace? Explain your answer Week 1 DQ 2 What do you consider to be a source of ethics? What environmental factors contribute to ethical behavior? How are business ethics developed? Explain your answer. Week 1 DQ 3 Think of an example of unethical behavior you observed in a business setting. Was this behavior the result of an unethical person or organization? Explain your answer.

Week 2 DQ 1 Read Customer Confidence Issue on p.93 of Managing Business Ethics. How would you resolve this dilemma? Week 2 DQ 2 Please post your response to the following discussion question by clicking on Reply. Do moral rules always solve moral problems? Do employees, managers, and organizations perceive moral rules and solutions differently? Explain your answer. Week 2 DQ 3 Please post your response to the following discussion question by clicking on Reply. Do you agree with Aristotle’s approach to virtue? With what do you agree or disagree? Does a virtuous life lead to fulfillment and happiness? Read Ch. 5 of Business Ethics to formulate your answer. Week 3 DQ 1 University of Phoenix What does bias mean to you? What is an example of a relationship between bias and ethical responsibility? Provide an example of bias conflicting with moral responsibility. Week 3 DQ 2 University of Phoenix Describe at least two societal norms you experience in the workplace. How do these norms influence ethical decisionmaking? What are super norms? Do they influence decision-making? Provide a real-life example to support your argument. Week 3 DQ 3 University of Phoenix In what way do managers’ ethical responsibilities differ from employees’ ethical responsibilities? What creates this difference? Is it possible to manage ethics?

Week 4 DQ 1 University of Phoenix Provide an example of a conflict of interest in an organization. How do conflicts of interest affect an organization’s ethical environment? How are such conflicts avoided? Week 4 DQ 2 University of Phoenix Ch. 8 of Managing Business Ethics separates stakeholders into four major groups. How do you define stakeholders? Which group’s interest is most important? Why? What ethical responsibility does an organization have to this group? Week 4 DQ 3 University of Phoenix What barriers exist for ethical business practices at the organizational level? Support your answer with at least two examples. Week 5 DQ University of Phoenix How many of you make ethical decisions? Are your decisions policy, law or personally driven?

Mgt 216 (assignments and dqs and weekly summary)  
Mgt 216 (assignments and dqs and weekly summary)