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Anna Jaques Hospital

2010 Annual Report Anna Jaques Community Health Foundation Donor Listing

Letter from the Chairman of the Board

2010 was another successful year for Anna Jaques. Hard working employees, medical staff, and volunteers helped the hospital show a gain from operations of $2,553,200, exceeding our budgeted gain of $2,468,000, a 2.33% operating margin. We are also making good progress on meeting our strategic goals. We are advancing our goal of “Building financial capability” by achieving five consecutive years of operations in the black. Part of our financial success is based on the continued refinement of operations to meet changing market dynamics. However, it is safe to say that we have never seen anything like the dramatic changes facing us as a result of healthcare reform. We already know that, in the long term, health care reform will mean reduced use of hospitals, emergency rooms and diagnostic imaging, and laboratory tests. The Board is developing strategies necessary to meet these challenges, including how to attract, and treat new patients who previously may have sought care in more expensive settings. As I write this, the Boston Globe is reporting that one of Massachusetts’ largest insurers has developed a small business insurance plan that “charges employees hefty fees for seeking care at more expensive hospitals, in an effort to steer them to lower cost care.” Anna Jaques is that lower cost hospital, while at the same time achieving high, measurable quality standards, and very good patient satisfaction. Most importantly, Anna Jaques Hospital exists to serve the people of the 17 cities and towns in our service territory with the high quality healthcare they want and deserve. The Board of Trustees is committed to making sure that Anna Jaques Hospital remains worthy of each patient’s trust and support.


George H. Ellison, Jr. Chairman, Board of Trustees Anna Jaques Hospital

Letter from the President

This has been a good year for Anna Jaques as we prepare for the transformation of health care in Massachusetts. The hospital has met its financial targets competently, despite a year of surprises on the softer demand and revenue side produced by the larger health care environment. The coming year must be seen as a period of retooling for success in a world of lowered hospital utilization per capita. We must remain competitive and continue to perform on critical success factors: great, measurable quality, sustained patient satisfaction, and financial stability. The hospital has focused on these areas for the past five years and as a result we are establishing a reputation as a high quality, affordable provider. These areas will continue to be the centerpiece of the year to come. We also need to keep expanding the very strong patient satisfaction scores that we now receive in the Emergency Department and Birth Center, to the inpatient experience more broadly. During FY10 we also geared up for the implementation of the $15 million Capital Facility Project that will provide a new 18- bed single occupancy inpatient unit, a new, efficient, relocated power plant and loading dock, and a newly landscaped outpatient entrance (where the power plant used to be), improved outpatient circulation, and reshaped main entrance drop off. It has been a good period for Anna Jaques but it is about to get a lot tougher, and we will need to show what we’re made of. With excellent medical staff, employees, volunteers, and board members at the hospital and Foundation, we anticipate success.


Delia O’Connor, FACHE President and CEO Anna Jaques Hospital


“Four years ago Anna Jaques Hospital went into the community and asked, ‘What will this community need from Anna Jaques in the coming years?’ ‘What do you want us to be?’ Those ideas became part of the strategic planning process.”

– George H. Ellison, Jr.


Four years have passed since the writing of the strategic plan. Many of the strategies identified to achieve our goals have been implemented, while some are in the planning process. This report walks the reader through the goals set out in the strategic plan and our progress to date.

The three top strategic goals are:

• Achieve excellent, measurable performance on quality and safety measures. • Provide a compassionate, well-received experience for every patient, including in the Emergency Department.

• Produce stable, positive, financial results. Added to these priorities are five other important goals:

• Provide updated facilities and technology. • Enhance community awareness of AJH and its affiliated physicians. • Continue to recruit and retain an excellent medical staff. • Affiliate with a teaching hospital. • Continue to invest in employees, engage them in the future success of the hospital.

Our Vision To rank among the top 10 percent of comparable U.S. hospitals for quality and patient satisfaction


Emergency Department Goal: Goal “Provide a compassionate, well-received experience for

every patient, including in the Emergency Department.”

Some of Our Strategies: Reduce wait times, improve patient flow across the hospital. Enhance overall patient satisfaction in the ED.

One of Anna Jaques Hospital’s most important goals, and our promise to the community, is to improve the patient experience in the Emergency Department. In 2010, the Anna Jaques Emergency Department (ED) treated more than 33,000 patients while at the same time reducing wait times and significantly improving patient satisfaction.

Steps we are taking to improve the ED experience:

1. The Status Board

4. The Triage Nurse The Triage Nurse, based on his/her clinical assessment skills, determines if patients should

This computer screen shows nurses and

be seen in the main ED or the Fast Track,

physicians the detailed status of each patient in

depending upon symptoms, and the level of

the ED. It shows the number of patients in the

care they require.

ED, the length of time they have been there, the status of their tests and other details. The system allows ED staff to communicate with diagnostic imaging and the laboratory to find out when a patient should be transported for testing. The status board improves the patient care process while helping to reduce wait times.

Anna Jaques also maintains a Level III Trauma Center and is a designated, licensed Primary Stroke Service. Patients are stabilized, treated, and transferred, if necessary, to a Level 1 Trauma Center for specialized care.

• In 2010, the ED saw 7,098

patients whose conditions

2. Monitoring patient feedback and collecting patient satisfaction data

were related to trauma.

We listen to our patients. We collect feedback

patients were transferred

from patients* and deliver it to staff members

to a Level I Trauma Center

and physicians in real-time. Our employees can

via MedFlight.

see quickly the level of a patient’s satisfaction

• 123 stroke patients

with their care experience. It also helps staff to identify strengths, and where improvements may be necessary.

3. Improving patient communication Communication is critical to improving the

• Eighteen of the trauma

were treated

Peter Hartmann, MD Director of Trauma, General Surgeon

How are we doing? The Emergency Department (chart below) has achieved levels of patient satisfaction that are consistently very high.

patient experience. Significant improvement has been made in communicating with patients regarding wait times and the patient’s progress.

“The Triage Nurse was wonderful with my kids and the staff took care of us. My 3 year old was hysterical, but the nurse kept my 5 year old entertained. The staff was kind and polite, and explained things well. I truly appreciate the kind attitude in the Anna Jaques Emergency Department!”

*Patients give their opinions through Press Ganey patient satisfaction surveys mailed randomly to ED patients.

Patient Satisfaction and Service Goal: Goal “Provide an exceptional experience for every patient.” In 2010 we continued to find ways of improving the patient experience at Anna Jaques. As they are made, these improvements become a permanent part of patient care.

Surgical Service Care Map

and patients are surveyed to gauge levels

The Surgical Service Care Map is an easy to

of satisfaction. All patient rooms on Med/Surg

read guide that gives patients’ friends and family the logistical details they will need on the day of surgery. This includes when they will be notified the patient is ready for pick

and telemetry have been painted this year, and received new patient and visitor furniture.

Reducing patient waits

up, the location of waiting areas, parking, and

Improving the transport of our patients improves

other details.

their care, and patient flow throughout the hospital. “Task Manager” tracking software

Whom can I call with questions?

alerts transport staff when a patient needs to be

We give our patients direct access to department

transported, based on the patient’s acuity, and

leadership. Each inpatient and outpatient receives a business card with the phone number of the department director whom they can call with questions or concerns.

where the patient is at all times. The system has improved the transportation of patients.

How are we doing? Press Ganey* patient surveys tell us about

Making the hospital a little quieter

our progress:

The hospital etiquette guide is one way of

The Birth Center (chart below) consistently

helping to make inpatient stays better for

achieves levels of patient satisfaction that exceed

everyone. Turning the TV off between midnight

the hospital’s goals.

and 7:00 am, and controlling cell phone use make a big difference in each patient’s ability to sleep and heal.

The new housekeeping procedures for cleaning patient rooms are increasing patient satisfaction, as shown in the chart on the bottom.

Patient education At the time of discharge, each patient receives important instructions on how to care for herself/ himself at home. The new computerized patient education software system standardizes information to ensure that every patient receives thorough, easy to understand information at discharge.

The patient’s room Our patients want their room to be clean, attractive, and the correct temperature. Supervisors, using a standard checklist, inspect patient rooms daily. Patients are given the phone number of housekeeping in case they need anything. Cards notify patients (if they were out of the room at the time of cleaning) that the room has been cleaned, *Press Ganey is an organization that works with more than 2,300 registered hospitals in the US to measure and improve their quality of care.


Some of Our Strategies: Train staff, directors on patient satisfaction metrics.


Quality and Safety Goal: Goal “Achieve excellent, measurable performance on quality and safety measures.”

Some of Our Strategies: Engage physicians and staff in improving quality and safety scores.

Here are some of the ways in which Anna Jaques Hospital improves patient safety and the quality of patient care.

Decrease hospital acquired infections Anna Jaques Hospital (AJH) is an active participant in the national campaign to decrease hospital acquired infections. AJH integrates national best practice standards into its daily patient care to reduce hospital acquired infections.

• To prevent surgical site infections, clinical staff implement practices recommended by

the Centers for Disease Control (CDC), Association for Professionals in Infection Control and Epidemiology (APIC), and Association of periOperative Registered Nurses (AORN).

• Staff use infection reduction measures in the care of each patient to prevent central line infections and ventilator associated pneumonia.

• The hospital has implemented protocols for urinary catheter infection prevention. • The hospital has implemented, and measures compliance with, a hand washing program urging staff, patients, and visitors to wash their hands frequently.

As a result of these continuing efforts Anna Jaques is at or below the national standards for hospital acquired infections.

The surgical site infection project Surgical site infections are a major cause of patient injury, health care cost, and extended hospital stays. The Centers for Disease Control (CDC) estimates that four to five patients out of every 100 will have a surgical site infection. Anna Jaques has implemented a Surgical Site Infection (SSI) report card as part of a national campaign to reduce hospital acquired infections. Some of the actions within the SSI initiative are:

• When appropriate, patients are provided with an

antiseptic soap and instructions on when and how to shower before a surgical procedure. This reduces the number of germs on the skin.

• We adjust antibiotic dosage according to the patient’s weight and other factors based on established clinical

practice standards. This ensures the patient receives an adequate, infection fighting dose before and after surgery.

• A hospital wide initiative educates patients and their

families on the importance of hand washing to prevent the spread of infection. Staff is monitored in their compliance

L to R: Amy Westgate, RN and Kathleen M. LeBlanc, RN, Director Medical/Surgical Services

with hand washing protocol.


How are we doing? On the Thomson Reuters scorecard, an outside measurement firm, the horizontal line (X axis) measures performance, and the vertical line (Y axis) measures rate of improvement. Notice the large grey dot in the upper right hand corner representing Anna Jaques Hospital. It indicates we had a very high rate of performance at the 90th percentile, and a very fast rate of improvement.

“Transitions in Care” One of the strategies being used in the U.S. to help reduce healthcare costs and improve patient care after discharge from the hospital is known as “Transitions in Care”. This practice is used to improve the transition of a patient from the hospital to the next setting, whether it is the patient’s home, a rehabilitation facility, or nursing home. Anna Jaques is now preparing to launch a pilot program that will address the transition needs of congestive heart failure patients being discharged from the CCSU. In the future, this pilot program will be expanded into other inpatient areas of the hospital and patient diagnoses. The “Transitions in Care” process trains staff to:

Improve the admission assessment to meet needs after discharge

• Include family caregivers and community providers as full partners in completing assessments, planning discharge, and predicting needs at home.

• Provide an accurate medication list. • Initiate a standard plan of care based on the results of the assessment. Provide effective teaching and enhanced learning

• Identify all learners on admission. • Customize patient education for patients, family caregivers, and community providers. • During discharge, and in follow up phone calls, improve communication with patients and families to increase understanding of discharge instructions.

Conduct real-time patient and family-centered handoff communication

• Reconcile medications at discharge. • Provide customized, real-time critical information to the next care provider(s). Ensure post-hospital care follow-up

• Patients needing follow-up with their physician will have their appointment scheduled for them prior to leaving the hospital.

Source: Institutes for Healthcare Improvement

Some of Our Strategies: Provide necessary staff training. Continue investment in Information Technology. Hardwire accountability regarding quality at all levels within the hospital.


Some of Our Strategies: Invest in clinical technology appropriate for a first rate community hospital. Continue to invest in facility infrastructure.

Physical Facility and Technology Goal: Goal “Provide updated facilities and technology.� In 2010 Anna Jaques continued its strategy of

2. The Physical Therapy/Rehab Services

reinvesting in hospital facilities and purchasing

Department expanded into a 1600 square foot

updated technology for clinical and medical staff.

space in the Newburyport Medical Center.

We invested in clinical technology appropriate

Physical, occupational, and speech therapy

for a first rate community hospital, and that

services are now supported by state of the art

supports the skills of our physician specialists

equipment and attractive, bright private

and surgeons.

exercise areas.

1. A new, completely automated chemistry

3. The Radiology Ultrasound area was completely

analyzer was purchased for the laboratory.

redone to provide privacy and an attractive

The analyzer speeds up transmission of test

setting for patients. A dedicated bathroom

results, increases employee safety by reducing

for patients was also added next to the pro-

exposure to specimens, and increases patient

cedure rooms.

safety by automating manual processes. In 2010, the lab processed more than 643,000 tests for inpatients, outpatients, emergency room and surgical patients, and others.

A number of projects were completed throughout the hospital to refresh and renovate various departments: Laboratory: The reception area was updated with new carpet, lighting, paint, new modular cubicles and new task chairs. Radiology Reading Rooms: New physician reading rooms provide readiologists with the environment necessary to optimize image reading. Birth Center: A much needed new private charting area was built for the physicians, nurses, and midwives. CCSU was expanded to provide five more patient rooms to accommodate high volume. The Medical Records office received a pleasing new floor covering of vinyl tile to replace the stained carpet that was in place for many, many years.

4. The Anna Jaques chemotherapy infusion suite (shown above) celebrated its one year anniversary in the Newburyport Medical Center. In the first year in its new location, the infusion suite completed 2,774 patient visits (November 16, 2009 through October 31, 2010).


Some of Our Strategies: Develop a master facility plan. Maximize information systems including Computerized Physician Order Entry.

L: Current entrance used by some patients to access outpatient services. R: New entrance.

The Capital Campaign Our strategy to develop a master facility plan has come alive with the launch of the Anna Jaques Capital Campaign. Funds raised in this campaign, along with other financing, will support the construction of a new single occupancy room inpatient unit, a new energy saving power plant, and a new outpatient entrance. The Advanced Leadership Gift Phase of the campaign has attracted the largest capital gifts ever received by the hospital. (Please read about the campaign in detail on page 22). It is anticipated that construction will begin in May of 2011.

Operating room Capital was reinvested in the operating room (OR) suites to meet the needs of our specialty surgeons. These purchases included high definition cameras and equipment for surgeons in Ear, Nose, Throat (ENT), Orthopedics, and Urology.

Computerized Physician Order Entry (CPOE) In 2010 Anna Jaques completed the first phase of work necessary for full implementation of a Computerized Physician Order Entry system (CPOE), in accordance with state and federal mandates. The Massachusetts Hospital CPOE Initiative* named Anna Jaques Hospital one of the thirteen Massachusetts Pilot Hospitals found to be “most ready” for CPOE implementation. CPOE is credited with improving patient safety and quality, reducing medication errors**, shortening the length of hospital stays, curtailing unnecessary tests, and lowering healthcare costs through improved efficiencies. The first phase of work included the implementation of the electronic building blocks for CPOE. These include wireless technology throughout the hospital, electronic nursing documentation on mobile carts, and electronic bedside medication verification as part of the Electronic Medication Administration Record. It is expected that CPOE will be launched in all departments of Anna Jaques by late 2011.

The Order Set Sub-Committee of the CPOE project: Seen L to R, back row: Jeff Gwinn, Director Pharmacy, Michele Sasmor, MD Co-chair and physician champion, Allison Sherman, Co-chair, Erik Carter, Nursing Informatics, Sandra Levin, Patient Safety Officer, Maria Palumbo, Director Health Information Management. Seen L to R, front row: Eric Warne, Pharmacy, Ann Schofield, IT, Robert Buchanan, Chief Information Officer.

* The Massachusetts Hospital CPOE Initiative is a collaborative effort supported by the Massachusetts Technology Collaborative (MTC), the New England Healthcare Institute (NEHI), the Massachusetts Hospital Association (MHA), and the Massachusetts Council of Community Hospitals (MCCH). ** A study led by David Bates MD, Chief of General Medicine at Boston’s Brigham and Women’s Hospital, demonstrated that CPOE reduced medication error rates by 55% — from 10.7 to 4.9 per 1000 patient days. Rates of serious medication errors fell by 88% in a subsequent study by the same group.


Some of Our Strategies: Recruit selected specialists, working with the medical staff.

Physician Goal: Goal “Continue to recruit and retain an excellent medical staff.” In 2010 Anna Jaques continued to recruit well trained, experienced physicians to the hospital. A new affiliation with Beth Israel Deaconess Medical Center (BIDMC) has already given our physicians and staff access to selected medical resources not previously available. The affiliation has brought high-risk pregnancy care, advanced ultrasound, and genetics counseling to Newburyport so area residents can receive specialty care without the need to travel to Boston. In 2010 the following primary care, specialty trained physicians, and surgeons joined the medical staff.

Continue to develop primary care to address community needs.

Mary C. Chang, DO

Obstetrician/Gynecologist Women’s Health Care Medical School: Chicago College of Osteopathic Medicine, Chicago, IL Internship/Residency: Walter Reed Army Medical Center, Dept. of OB/GYN, Washington, DC Board Certified: American Board of Obstetrics & Gynecology

Paul S. Chang, DO

Orthopedic Surgeon Seacoast Orthopedic Associates Medical School: Chicago College of Osteopathic Medicine, Chicago, IL Internship: Walter Reed Army Medical Center, Washington, DC Residency: Brooke Army Medical Center, San Antonio, TX Board Certified: American Board of Orthopedic Surgery

Matthew N. Hall, MD

Radiologist Northeast Radiology Associates, Inc. Medical School: University of Massachusetts, School of Medicine, Worcester, MA Internship: Maine Medical Center, Department of Medicine, Portland, ME Residency: Maine Medical Center, Department of Radiology Fellowship: Body Imaging/Oncoradiology, Brigham and Women’s Hospital/ Dana Farber Cancer Institute/Harvard Medical School Board Certified: American Board of Radiology

Kay A. Ficht, MD

General Internist Coastal Medical Associates Medical School: Medical School, University of Hamburg, Hamburg, Germany Residency: Internal Medicine Residency, Illinois Masonic Medical Center, Chicago, Il Board Certified: American Board of Internal Medicine

Laura G. Harris, MD

Pathologist Seacoast Pathology, Inc. Medical School: Boston University School of Medicine, Boston, MA Internship: Boston Medical Center Residency: Beth Israel Deaconess Medical Center, Pathology, Boston Medical Center, Family Practice Fellowship: Surgical Pathology, Beth Israel Deaconess Medical Center Board Certified: American Board of Pathology


David W. Toth, MD

Linda M. Hindle, DO

Family Practitioner Georgetown Family Medicine Medical School: University of New England, Biddeford, ME Internship/Residency: New Hampshire– Dartmouth Family Practice, Concord Hospital, Concord, NH

Catherine Iasiello, MD

Endocrinologist Pentucket Medical Associates Medical School: University of Rochester School of Medicine and Dentistry, Rochester, NY Residency: Dartmouth-Hitchcock Medical Center Fellowship: Endocrinology, Diabetes & Metabolism, University of Virginia, Charlottesville, VA Board Certified: American Board of Internal Medicine-Endocrinology, Diabetes & Metabolism

Hematologist/Oncologist Commonwealth Hematology Oncology Medical School: St. George’s University School of Medicine, West Indies Residency: Internal Medicine, University of Missouri, Columbia Fellowship: Hematology/Oncology, University of Missouri Board Certified: American Board of Internal Medicine

Jonathan A. Uroskie, MD

Orthopedic Surgeon Sports Medicine North Orthopaedic Surgery, Inc. Medical School: MCP Hahnemann University School of Medicine currently Drexel University School of Medicine Internship: The University of Vermont, Fletcher Allen Healthcare Residency: The University of Vermont, Burlington Fellowship: Upper Extremity Microvascular Surgery, Alleghany General Hospital, Shriner’s Hospital, Philadelphia, PA Board Certified: American Board of Orthopedic Surgery

Robert M. Wood, MD, FRCS

Orthopedic Surgeon Sports Medicine North Orthopaedic Surgery, Inc. Medical School: Dalhousie University, Halifax, Nova Scotia, Canada Residency: University of Alberta, Edmonton Alberta, Canada Fellowship: Foot and Ankle, University of Texas, Houston, Adult Reconstructive Surgery, Brigham and Women’s Hospital/Harvard Medical School Board Certified: American Board of Orthopedic Surgery

Newly recruited physicians in the Emergency Department

Robin S. Gross, MD

Emergency Physician Emergency Department Medical School: University of Massachusetts, Worcester, MA Residency: Northwestern Memorial Hospital/McGaw Medical Center, Chicago, IL Board Certified: American Board of Emergency Medicine

Glen J. Sickorez, MD

Emergency Physician Emergency Department Medical School: University of Medicine and Dentistry of New Jersey Internship/Residency: University of Massachusetts Medical Center Board Certified: American Board of Emergency Medicine

James L. Morse, MD, CM

Emergency Physician Emergency Department Medical School: McGill University, Montreal, QC Internship/Residency: Yale University, Section of Emergency Medicine Board Certified: American Board of Emergency Medicine


Employee Goal: Goal “Continue to invest in employees and engage them in the future success of the hospital.”

Some of Our Strategies:

Anna Jaques Hospital believes that it is the responsibility of management and front line supervisors to create a work environment where employees

Mechanisms for employee involvement and communication among staff.

feel informed, involved, and recognized. To this end, hospital-wide strategies are in place to encourage communication, interaction, and recognition of good work.


Senior management/ department director accountability, through annual performance reviews, for employee satisfaction, and sense of being listened to by their department heads.

Prompt annual employee performance reviews, and monthly departmental meetings with staff, are required of department directors who are evaluated on these practices.

“Our employees are good to each other and to the patients.

Regular input is sought from staff on a variety of issues, from

Whenever we see a significant

smoking policies to the employee holiday party, through the

increase in patient volume,

Survey Monkey process. The results are reported in the

employees extend themselves,

employee newsletter. The monthly employee newsletter is distributed to all employees and

working longer when needed

emphasizes day to day employee questions and the answers to them.

and seeing more patients.”


• Employees can ask Senior Management for the tools necessary

— Delia O’Connor, President and CEO of Anna Jaques Hospital

to do their job through the internal e-mail system (Mox Mail) called “Mox Box” which goes immediately to the vice presidents for action. Answers are reported in the employee newsletter.

Shining Star Gallery

January: Annette Wilson OR Unit Coordinator, Pre-admission testing

February: Shannon Tudal Ultrasound

March: Michelle Allore, RN Birth Center

April: Kathleen Garnham Lab Associate

May: Nancy DiPirro, RN CCSU

June: Lorraine Keating, RN Neonatal Care Center

July: Margaret Childs, RN Emergency Department

August: Pat Joyce Radiology

September: Calvin Coleman Housekeeping

October: Marianne Green Laboratory

November: Molly Fisette, RN Birth Center

December: Roberta Kirmelewicz, RN ICU


• The president holds regular “Mini-town meetings”with employees so they can ask questions and express opinions. The questions and the answers are reported in the employee newsletter.

• Staff members participate in peer interviews of prospective employees. • Nursing takes part in purchasing decisions for equipment and inpatient furniture. Recognition:

• The Shining Star program allows patients to recognize employees. Once a month, a

“Shining Star” employee receives the privilege, for a month, of parking close to the hospital door. Employees who receive Shining Stars on a regular basis are also eligible for a small cash award.

• Nursing scholarships are awarded annually. (Please see details below.) • Each quarter the hospital gives awards to the departments with the most improved

patient satisfaction scores. A team photo celebrating the department’s success is published in the employee newsletter.

• An annual service award program recognizes employees who have reached milestone

Some of Our Strategies: Access to needed equipment and resources. Responsiveness to employee questions and preferences by senior management.

years of service.

In the 2010 Boston Business Journal (BBJ) independent, anonyomous survey of Anna Jaques employees, respondents ranked “trust with co-workers”, “satisfaction with current role”, and their ability to make an “individual contribution” as some of the areas that give them the most satisfaction at work. See page 15 for our BBJ award.

Annual Nursing Scholarships In 2010 four nursing scholarships, in the amount of $1,000 each, were awarded to employees seeking degrees in the field of nursing. The scholarships are given by the Anna Jaques Medical Staff, the Anna Jaques Community Health Foundation, the Lower Merrimack Valley Physician Hospital Organization (LMVPHO), and the Whittier Independent Practice Association (IPA).

“I know I want to spend the rest of my life caring for and helping people. I want to wake up every day knowing that I’m going to make an impact on someone’s life. This scholarship will help pay for my education.” Quote from a scholarship winner’s application

Scholarship winners stand with the scholarship presenters. Seen L to R: Ralph Castagna, Foundation Board member, Ashley Hand, RN, Megan Karg, Joe D. Hull, MD, President of the Medical Staff, Kathleen Pucci, RN, Jason Halpin, Kevin Lanphear, MD, President, LMVPHO and Whittier IPA


Community Image Goal: Goal “Enhance community awareness and perception of AJH and affiliated physicians.”

Some of Our Strategies: Develop signature initiatives regarding childhood obesity and senior programs. Increase advertising of the hospital, including specialty services, and physicians. Promote the training and expertise of affiliated physicians.

The colorful program engages children in play and hands-on teaching tools as they learn balanced eating habits.

The Torch for Heart Health To spread the word on heart disease,

Just Right Kids

the #1 killer of both men and women,

Make One Change (MOC)

The Anna Jaques Just Right Kids pro-

Anna Jaques Hospital created the

gram was created with a grant from the

Torch for Heart Health, with the

Charles and Marianne Small Foundation.

support of The Tannery Marketplace.

The program teaches portion control

It was the month of the Winter

and healthy eating to children aged 5

Olympics, so runners carried an

and younger. Just Right Kids provides

• On the MOC website: blogs

Olympic style “Torch for Heart

written by community and

written curriculum and hands-on

Health” more than 35 miles through

hospital members, Facebook

teaching tools for teachers, play-and-

seven communities served by the

page, and Twitter updates.

learn pieces for students, and education

hospital to spread the word about

materials for parents. Some of the

heart disease prevention. In each

• MOC magazine is mailed

teaching modules include, “How does

community runners were greeted

food travel from nature to your belly?”,

by elected officials and heart attack

and “What on earth is a legume?” To date


the program has been distributed to four

A multi-media communications platform providing health and wellness resources to families:

to 23,000 homes.

• MOC daily health news feed delivers the latest health news from across the country.

• MOC e-newsletter updates

day care centers serving 312 children.

subscribers on new doctors, and services at the hospital.

Introducing Dr. Kay Ficht, general internist, to the community.

Launching Dr. Linda Hindle’s family practice in Georgetown. Introducing Dr. Paul Chang, orthopedic surgeon, via Make One Change magazine.

Introducing Dr. Mary Chang, OB/GYN, via Make One Change magazine.


2010 – A year of awards and national recognition for Anna Jaques Hospital (AJH)

The Hospital As an Employer

Delia O’Connor, President & CEO of Anna Jaques Hospital

Anna Jaques was named one of the Boston Business Journal’s “2010 Best Places to Work”, large employer category, (500+ employees) based on responses received from anonymous employee surveys.

American College of Healthcare Executives 2010 Massachusetts Healthcare Executive of the Year Award.

Byron Matthews, Anna Jaques Hospital Trustee Massachusetts Hospital Association’s Trustee Excellence in Leadership award in recognition of Byron’s leadership and expertise given to the hospital since 1991.

The Hospital’s Lactation Program 2010 Breastfeeding Achievement Award, from the Massachusetts Department of Public Health recognizing “staff dedication to patient outcomes, breastfeeding instruction, and support for families.”

The Hospital’s Materials Management Department Annual Cost Savings Award from Yankee Alliance, Group Purchasing Organization, 3rd year in a row. The department won the award because it saved $543,000 in purchasing costs in fiscal year 2009, more than any of the 65 hospitals in the GPO medium-sized hospital category, (100 to 300 beds).

First annual “Breaking the Glass Ceiling” Business Award, Girls Incorporated, Jeanne Geiger Crisis Center.

The Hospital for Innovation Anna Jaques received national recognition for its successful implementation of the Health Saver Account HSA Saver Plan, an insurance plan option that reduces employer health care costs while encouraging improved employee health. The National Webcast: Anna Jaques was one of the featured organizations in Mercer’s national webcast, with host Paula Zahn, that showcased innovative solutions to rising healthcare costs. (Mercer is an international benefits firm and administrator of Anna Jaques’ health insurance plans). Other featured Mercer clients included American Express, Lockheed Martin, and Lowe’s. The Award: Modern Healthcare Magazine awarded Anna Jaques its “2010 Spirit of Excellence for Team” Award and $5,000 in recognition of the hospital’s collaboration with the Massachusetts Nurses Association (MNA) union bargaining committee to implement the HSA Saver Plan. The money was donated by the hospital and the MNA to the Foundation. The Presentation: Kaiser Permanente, the largest integrated managed care consortium in the US, invited Anna Jaques Vice President of Human Resources Stephen Salvo to present the Anna Jaques HSA Saver Plan to its conference exploring innovative solutions to controlling healthcare costs.

The Hospital’s Public Relations and Marketing Department New England Society of Healthcare Communicators Lamplighter Award Award of Excellence for the AJH “Just Ducky” print ad promoting the hospital’s aquatic therapy program.


Board of Trustees

George H. Ellison, Jr. Chairman

Byron J. Matthews Vice Chairman

Peter A. Hartmann, MD Secretary

Delia O’Connor, FACHE President/CEO

Joe D. Hull, MD President, Medical Staff

Wayne P. Capolupo Chair, Building Committee

Kim Williams, Chair, Board Quality Committee

David J. LaFlamme Chair, Finance Committee

Jason Krupp, MD Chief Medical Officer

Rosalin Acosta

Grace G. Connolly

Jessica Schoonmaker, MD

Charles R. Cullen

Janice C. Morse

Michael Jones

Michele T. Sasmor, MD

Maurice Fremont-Smith III, MD

Ann Lagasse Chair, Foundation

Margaret K. McClure President, Anna Jaques Hospital Aid Association

George H. Ellison, Jr., Chairman Byron J. Matthews, Vice Chairman Peter A. Hartmann, MD, Secretary Delia O’Connor, FACHE, President/CEO Joe D. Hull, MD, President, Medical Staff Wayne P. Capolupo, Chair, Building Committee Kim Williams, Chair, Board Quality Committee David J. LaFlamme, Chair, Finance Committee Jason Krupp, MD, Chief Medical Officer

Rosalin Acosta Grace G. Connolly Jessica Schoonmaker, MD

Maurice Fremont-Smith III, MD Edward Dipple (not pictured) Ann Lagasse, Chair, Foundation

Charles R. Cullen Janice C. Morse Michael Jones Michele T. Sasmor, MD

Margaret McClure, President, Anna Jaques Hospital Aid Association


Medical Staff

Joe D. Hull, MD, President

Saira Naseer-Ghiasuddin, MD Vice President

Guy Navarra, MD, Secretary/ Treasurer, Chief, Medicine

Ronald L. Freid, DO Chief, Emergency

Steven F. Parker, MD Chief, Anesthesia

Steven A. Mollov, MD Chief, Obstetrics & Gynecology

Laura G. Harris, MD Chief, Pathology

Christine Daragjati Riccardi, MD Chief, Pediatrics

Alexander Lipin, MD Chief, Psychiatry

Thomas M. Riley, MD Chief, Radiology

Kenneth J. Glazier, MD Chief, Surgery

PRESIDENT Joe D. Hull, MD VICE PRESIDENT Saira Naseer-Ghiasuddin, MD SECRETARY/TREASURER Guy Navarra, MD DEPARTMENT OF EMERGENCY MEDICINE Ronald L. Freid, DO, Department Chief Joe D. Hull, MD, Assistant Chief DEPARTMENT OF ANESTHESIA Steven F. Parker, MD, Department Chief Robert L. Kirkman, MD, Assistant Chief

DEPARTMENT OF MEDICINE Guy Navarra, MD, Department Chief H. Thompson Mann, MD, Assistant Chief

DEPARTMENT OF PSYCHIATRY Alexander Lipin, MD, Department Chief David E. Sorenson, MD, Assistant Chief

DEPARTMENT OF OBSTETRICS & GYNECOLOGY Steven A. Mollov, MD, Department Chief Rebecca L. Boyer, MD, Assistant Chief

DEPARTMENT OF RADIOLOGY Thomas M. Riley, MD, Department Chief Richard E. Rosin, MD, Assistant Chief

DEPARTMENT OF PATHOLOGY Laura G. Harris, MD, Department Chief Maurice Fremont-Smith III, MD, Assistant Chief

DEPARTMENT OF SURGERY Kenneth J. Glazier, MD, Department Chief David J. Swierzewski, MD, Assistant Chief

DEPARTMENT OF PEDIATRICS Christine Daragjati Riccardi, MD, Department Chief Tammy Bottner, MD, Assistant Chief


Letter from the Chief Financial Officer Four years ago the hospital’s strategic plan set a goal to “Build financial capacity to support strategic goals.” I am proud to report that Anna Jaques Hospital (AJH) finished the fiscal year in the black for the fifth consecutive year ending September 30, 2010, reporting a gain from operations of $2,553,000 which represents a 2.3% operating margin. Our employees and affiliated physicians played a major role in the hospital’s overall success. Department directors and managers aggressively held expenses down during the year while hospital revenues and volumes fell short of projections. Patient volume decline is well documented, and is occurring nationally, especially in elective services such as laboratory and radiology testing. Above average growth in Emergency Department visits and operating room procedures created an increase of 3.2% in patient service revenue from the prior year. Hospital expenses increased by a similar amount in FY 2010, allowing us to surpass and achieve our budget goals for 2010. One of the key successes for the AJH community in 2009 and 2010 was the Whittier Independent Physician Association (IPA) joining with the Beth Israel Deaconess Physician Organization (BIDPO), which is the BIDPO physician contracting organization. This collaboration ultimately strengthened the Anna Jaques’ affiliated medical staff. Our managed care pay for performance goals in 2010 focused on technology improvements and quality outcomes for our patients. We achieved a 98% success rate with Blue Cross Blue Shield and our incentive payments contributed to the positive financial results in 2010. We budgeted for, and spent, $4.2 million for capital investment in clinical equipment and renovations to our facility. Two major investments were the new automated core laboratory system and our radiology imaging archiving system upgrades. The continued support of the hospital Board of Trustees, Finance Committee, Investment Committee, Pension Committee, Audit Committee, and the respective chairs makes our progress at Anna Jaques possible and is greatly appreciated.


Mark L. Goldstein Anna Jaques Hospital Executive Vice President and Chief Financial Officer


Statement of Operations Years Ended September 30 2010 2009 Operating Revenues: Net patient service revenue Other operating revenue Net assets released from restriction Total operating revenues Operating Expenses: Salaries and wages Employee benefits Supplies and other Provision for uncollectible accounts Interest and depreciation Total operating expenses Gain (loss) from operations Nonoperating gains, losses and expenses, net Excess (deficiency) of revenues and gains

$105,987,243 3,306,918 166,190 _____________ 109,460,351

$103,105,020 2,898,502 80,010 _____________ 106,083,532

49,142,820 12,109,451 36,608,085 4,846,793 4,200,042 _____________ 106,907,191

47,214,947 11,141,672 35,671,977 4,653,843 4,670,933 _____________ 103,353,372

$ 2,553,160 213.465 _____________ $ 2,766,625


2,730,160 (66,324) _____________ $ 2,663,836

Seacoast Regional Health System, Inc. Consolidated Balance Sheets September 2010 2009 ASSETS Current assets: Cash and cash equivalents $ 12,612,739 $ 12,113,780 Patient accounts receivable, less Allowance for uncollectible accounts of $4,344,313 in 2010 and $2,645,609 in 2009 13,696,893 12,907,097 Materials and supplies 1,223,877 1,168,418 Assets whose use is limited-current portion 808,559 500,894 Prepaid expenses and other current assets 1,821,138 1,122,801 ___________ ___________ Total current assets 30,163,206 27,812,990 ASSETS WHOSE USE IS LIMITED OR RESTRICTED Investments: Beneficial interest in perpetual trust 3,225,131 Board designated funds 9,324,204 Donor-restricted funds 8,168,289 Pledges receivable 4,739,620 ___________ Total assets whose use is limited or restricted 25,457,244 Property, plant and equipment, net Other assets Total Assets

2,968,956 8,656,681 7,428,560 346,972 ___________ 19,401,169

23,327,412 23,333,513 3,310,615 3,032,062 ___________ ___________ $ 82,258,477 $ 73,579,734

September 2010 2009 LIABILITIES AND NET ASSETS Current liabilities: Current portion of long-term debt $ 953,256 Accounts payable and accrued liabilities 11,314,183 Due to third-party payors, net 1,585,057 ___________

$ 912,782 11,182,710 1,688,671 ___________

13,852,496 9,617,419 17,563,179 ___________ 41,033,094

13,784,163 10,569,930 14,932,178 ___________ 39,286,271

Total current liabilities Long-term debt, less current portion Other liabilities Total liabilities

NET ASSETS: Unrestricted Temporarily restricted Permanently restricted Total net assets Total Liabilities and Net Assets

24,435,468 22,546,161 11,675,022 6,889,083 5,114,893 4,858,219 ___________ ___________ 41,225,383 34,293,463 ___________ ___________ $ 82,258,477 $ 73,579,734

“Only great souls know the grandeur there is in charity.” – Jacques Bossuet

Welcome to the 2010 Annual Donor Listing


Letter from the Chair of the Foundation

The Anna Jaques Community Health Foundation is alive and well, and continues to follow the example set forth by Miss Anna Jaques in 1884 when she started the hospital with her gift of $25,000. During the last fiscal year, the Foundation continued to thrive based on the generous philanthropic support from individuals, businesses, and foundations throughout the communities the hospital serves. It is in that spirit of giving that the hospital has embarked on the advanced leadership gift phase of a major, comprehensive Capital Campaign called – Your Hospital: The Campaign for Anna Jaques. Throughout this donor listing you will see examples of the unprecedented giving that the hospital has experienced over the last year in both the Annual Fund and the Capital Campaign. To those who have made our hospital – your hospital – a philanthropic priority, I say thank you. And on behalf of the Anna Jaques Community Health Foundation Board of Trustees, I thank you for making the investment in the future of Anna Jaques and entrusting us with your charitable giving.

With warm regards,

Ann M. Lagasse Chair, Anna Jaques Community Health Foundation


Letter from the Chair of the Capital Campaign

In September, 2009 Anna Jaques Hospital and the Anna Jaques Community Health Foundation officially began the advanced leadership gift phase of a new Capital Campaign called Your Hospital: The Campaign for Anna Jaques. The campaign is focused on raising private philanthropic support to construct a new single occupancy inpatient unit, a new entry to outpatient services, and a new power plant building. The new inpatient unit will enable the hospital to provide more single bed rooms for patients, which will ultimately improve patient satisfaction, the quality of care, and the overall desirability of the hospital in the community. The construction of the new unit on the third floor of the hospital will more than double the percentage of private medical surgical beds at Anna Jaques Hospital to almost 90% of the beds. The new power plant building will allow the hospital to remove the current smoke stack and loading dock area, and house all new, energy efficient utilities in a much more efficient central plant. This will greatly improve the main entrance to the hospital and the access to outpatient services. As the campaign chair, I am happy to report to you on our outstanding progress and the unprecedented support we have received to date. I thank all of those individuals, businesses, and foundations who have stepped up and made substantial, leadership gifts thus far. I am confident that we will continue to experience great success in our campaign efforts as we prepare to reach out to all of the communities our hospital serves.

With thanks and warm regards,

Charles R. Cullen Chair, Capital Campaign


Your Hospital: The Campaign for Anna Jaques – Advanced Leadership Gift Phase – Donor Listing $1,000,000 + Institution for Savings Charitable Foundation The Newburyport Five Cents Savings Bank

$500,000 to $1,000,000 The Mary Alice Arakelian Foundation The Provident Bank

$100,000 to $500,000 The Capolupo Family Frank L. Currier Charitable Foundation Demoulas Foundation The Gerrish Family Foundation Jay Howlett/Chase and Lunt Insurance Agency Strem Chemicals, Inc. Barbara and Edward Wilson Kim Williams and Trevor Miller James and Christine Zampell/Zampell Companies

$50,000 to $100,000 Fred and Donna Abdulla Dan Abdulla and Mark Moquin Anna Jaques Hospital Aid Association Ralph Castagna/Castagna Construction Charles R. Cullen Greater Newburyport Emergency Physicians, Inc. Joe’s Playland Ann and Chuck Lagasse Merrimack Valley Anesthesia Associates Newburyport Area Industrial Development Foundation Delia O’Connor and Dr. E. Thomas O’Neil Mark F. Welch

$25,000 to $50,000 The Kennard L. Bowlen Charitable Trust Jack and Denise Bradshaw Colden Seymour Ear, Nose, Throat & Allergy Associates Darling Consulting Group, Inc. George and Donna Ellison Mark and Susan Goldstein Dr. Bernhard and Susan Heersink David and Virginia LaFlamme Byron and Helen Matthews Moseley Fund for Social Services Dr. Guy and Rachel Navarra Mrs. Noreen C. Pramberg

Dr. Michele Sasmor and Dr. David Strohschein Seacoast Pathology Seacoast Medical Associates

$10,000 to $25,000 Ambrosi, Donahue, Congdon & Co. CPA’s Trey Byrnes Frank and Deborah Chiaravalloti Bernard Christopher, Jr. Richard and Kathy Eaton Michael L. Jewell Michael and Linda Jones Peter Kelly and Family Zachary M. Longley Richard and Lisa Maki David and Patricia Mansfield Lisa L. Mead and Christine Doherty Richard and Eva Napolitano Stephen and Millicent Salvo Scott D. and Amy B. Vandersall

Under $10,000 Rosalin Acosta Anonymous Christopher and Elizabeth Armstrong Bob and Nan Becker John Bosen John Cameron Craig and Margaret Childs Mary Anne Clancy Freeman and Maureen Condon Frank G. Cousins, Jr. Scott and Cassandra Eaton Robert and Diane Gonthier Mr. and Mrs. Lawrence Hoyt, Jr. Laurie H. Knapp Carl and Dianne LeSage Margaret Kelleher McClure Nancy M. Moore Charles W. Morse, Jr. Janice and Charles Morse William O’Flaherty Ray and Arline Pouliot Esther Sayer Wayne and Susan Tatro Mr. and Mrs. Jack Sanborn Chuck and Diane Withee James G. Zafris, Jr.


Community Banks and Local Foundations Lead the Way

Institution for Savings leads the way with $1.5 million gift

and a $100,000 collective gift from the bank’s

In March, the Institution for Savings, through

Provident Bank board of directors unanimously

its charitable foundation, made the lead gift to the hospital’s campaign in the amount of $1.5 million. This is the largest philanthropic gift ever made to Anna Jaques Hospital. It was also the largest gift ever given by the bank. The new single occupancy medical surgical inpatient unit will be named after the Institution for Savings. In the past, the Institution for Savings has made generous contributions to the construction of the Gerrish Fast Track, the pur-

15 member board of directors. When The approved the $500,000 grant to the Capital Campaign in mid-May, bank President and CEO Charlie Cullen, (former chairman of the Anna Jaques Community Health Foundation and a hospital trustee), shared his intention to make a personal gift to the Capital Campaign. Showing their support for the hospital, each board member made an individual contribution that totaled $100,000. In recognition of this collaborative gift, the hospital will name the third floor Medical

chase of high definition cameras for the

Surgical East unit for The Provident Bank.

operating room, and supported the Foundation’s

The Provident Bank is a long-time supporter of

special events.

Anna Jaques. In the past the bank has contributed funding for the Emergency Department (ED)

Newburyport Five Cents Savings Bank donates $1 Million to single occupancy project

Gerrish Fast Track, construction of a pediatric sub-unit, and the purchase of state-of-the-art technology in the operating room.

The Newburyport Five Cents Savings Bank advance leadership gift phase of the hospital’s

Mary Alice Arakelian Foundation gives hospital $500,000

Capital Campaign. This is the largest donation

The Mary Alice

the Newburyport Five Cents Savings Bank has

Arakelian Foundation

given to any organization. In the past the bank

pledged $500,000 to

has contributed generous funding to the hospital

the hospital’s campaign.

for state-of-the-art technology in the operating

The Mary Alice

room. The bank also funded the building of the

Arakelian Foundation

mobile technology dock outside the emergency

has long been involved

department (ED) and assisted in the construction

with the hospital and

of the Gerrish Fast Track. In recognition of the

has contributed

bank’s significant contribution, the second-floor

generously over the

Critical Care Step Down Unit will be named

last several years,

after the Newburyport Five Cents Savings Bank.

donating to the new

pledged $1 million to Anna Jaques as part of the

Gerrish Fast Track

The Provident Bank and its board give $600,000 to Anna Jaques

Mary Alice Arakelian

in the emergency department, and funding new radiology equipment and high-definition cameras for the operating rooms. The existing

The Provident Bank made a gift of $600,000 to

Med/Surg West inpatient unit will be named

the Capital Campaign. The donation is comprised

the Mary Alice Arakelian unit.

of two parts: a $500,000 grant from the bank,


in Support of Hospital’s Capital Campaign

The Mary Alice Arakelian Foundation was created by Nicholas Arakelian in 1965 and

A family foundation and dedicated supporter of Anna Jaques

activated after his death in 1980. Its creation

The Gerrish Family

by all accounts was an act of love for and devotion to his wife Mary Alice, whom Nick hired as a bookkeeper out of Newburyport High School in the early 1930s. The two subsequently fell in love and married, and never had children. When she died in 1965, Nick sought a way to honor her memory and keep her name alive. The Mary Alice Arakelian Foundation was created.

Foundation made a $250,000 commitment to the Capital Campaign. In recognition of their gift, the Emergency Department at Anna Jaques will be named after the Gerrish Family Foundation. Most recently, the Gerrish

Curt Gerrish

Family Foundation supported the project to

Area businesses, foundations, families give generously to hospital Capital Campaign

now named the Gerrish Fast Track. The family

The success of Your Hospital: The Campaign

purchase major surgical services and imaging

for Anna Jaques to date can be credited to

equipment. These gifts symbolize the leader-

the outstanding support received from many

ship of the Gerrish Family Foundation and

business and individuals from the Greater

their generous philanthropic support of Anna

Newburyport Community.

Jaques Hospital.

A family gift supports the hospital

A locally headquartered company pledges its support

In July, the Capolupo Family showed its strong

build the Emergency Department Fast Track, has also given gifts that allowed the hospital to

support of, and dedication to, the hospital with

In December, Christine and James Zampell

a pledge commitment of $250,000. This pledge

and the Zampell Companies made a $200,000

will go to the hospital’s Annual Fund and Capital

pledge to the hospital’s Annual Fund and

Campaign over the next five years. In recogni-

Capital Campaign. The five-year pledge will be

tion of the gift, the family decided that the new

recognized by naming the new power plant the

outpatient entrance (rendering seen on page 27)

Zampell Building. The new, energy efficient

should be named in honor of their beloved mother,

power plant is an important part of the

Virginia Ann Capolupo. Wayne Capolupo, one of

hospital’s Master Facility Plan project. The

Mrs. Capolupo’s sons, is currently a member of

new Zampell Building will be home to the

the Anna Jaques Hospital Board of Trustees,

hospital’s boilers, generators, and loading dock

and the chair of the board’s Building Committee.

for shipping and receiving. The hospital will be able to beautify and landscape the area that these functions currently occupy by the front door.


Architectural Renderings of the Master Facility Plan Project

This is an overhead view of the completed Master Facility Plan project. This view shows the new Institution for Savings Inpatient Unit (the tallest part of the building in this illustration), the new Virginia Ann Capolupo Entrance (at the end of the gray walkway), and the new Zampell Power Plant Building (far left).

This rendering shows the design of the single bed occupancy inpatient rooms on the new Institution for Savings Inpatient Unit. This unit will have all single patient rooms, private bathrooms and showers, and space for a family member or friend to stay overnight.


This is a ground level view of the new Virginia Ann Capolupo Entrance named in recognition of the gift made by the Capolupo Family and SPS New England. Part of the Master Facility Plan is a commitment to beautify this area of the hospital campus, and to provide better access for patients receiving outpatient services.

This view shows the new Zampell Power Plant Building, named in recognition of the gift made by James and Christine Zampell and the Zampell Companies. The new building will house the hospital’s utilities and will incorporate the loading dock for shipping and receiving. Construction of the building and the new power plant will allow the hospital to become much more energy efficient and reduce emissions.


“Rio on the River” Raises over $80,000 More than 300 people attended the Anna Jaques 5th annual Beach Party, “Rio on the River”. This year the party raised more than $80,000 (net of expenses) to support surgical services at Anna Jaques Hospital. The Beach Party event has now come to a close. Over the past five years, the event has raised more than $400,000 for hospital initiatives, Beach Party co-chairs, Louis and Cyndi Barry-Rubenfeld (far L and R), are joined by event attendees and contributors, Cynthia Gompers and Wayne Capolupo.

equipment, and growing patient

Rio on the River dancers flank Peter and Cheryl Ann Kelly and Foundation Board Chair Ann Lagasse.

services. These purchases were made possible by the community’s support, the support of our sponsors, in kind donors, our dedicated volunteers, and our event co-chairs Louis Rubenfeld and Cyndi Barry Rubenfeld.

Delores Perkins, Marc MacBurnie, Ralph Castagna and Barbara Digiovanni enjoy another successful Beach Party.

A Taste of Autumn Wine Tasting Raises over $30,000 The 8th Annual Anna Jaques Wine Tasting drew more than 300 people to an event that has grown annually. Proceeds from the event supported the purchase of Ear, Nose, and Throat (ENT) surgical equipment. ENT is a growing specialty at Anna Jaques and ENT surgeons require specialized, delicate equipment. Many thanks go to our dedicated volunteer committee and event co-chairs, Rachel Navarra and Kristin Tallman. The Wine Tasting has raised nearly $250,000 in eight years to support the hospital and its capital equipment needs.

L to R: Rachel Navarra, Wine Tasting co-chair, Joyce Lehan and Kim Kolesha enjoying the evening.

L to R: Dr. Tom O’Neil, Delia O’Connor, President and CEO of Anna Jaques and Peg McClure, President of the Anna Jaques Aid Association

L to R: Ronnie and Melinda March are joined by Mary Williamson and Charlie Cullen, Chair of the AJH Capital Campaign.


Fore Your Health Golf Outing Raises nearly $100,000 The 2010 “Fore Your Health” golf outing raised nearly $100,000 for the hospital. This year’s funds supported the purchase and installation of a fully automated, state of the art, chemistry analyzer system in the laboratory. The “Byron Bowl” winning team was Newburyport High School, represented by Jack Ronan and Cam Caldwell. Winners in the AM round: Women’s: Jessica Perkins, Mindy March, Donna Savage,

The Matter Communications sponsored foursome of Michael Torrisi, Scott Signore, Jesse Ciccone, and Jeff Tahnk.

Mary Lou Welch Co-ed: Tim Webster, John Veneski, Matt McGonagle, Mikayla Kaulback Men’s: Jay Howlett, Jason Moore, Mark Welch, Bill Piercey Winners in the PM round: Women’s: Betty Ann Wilson, Mindy March, Donna Savage, Sara Twombly Co-ed: Jim Borek, Donna Twombly, Dr. Joe Hull, Dr. Eric Wilner Mens: Scott Vandersall, Michael Arndt, Tim Johnson, Armand Sancartier

Longtime Golf Outing Chairman Byron Matthews presents the Byron Bowl trophy and check to the winning team from Newburyport High School. L to R: Ben Gross, Johannes Lee, Jack Ronan, teacher Steve Malenfant, Byron Matthews, Cam Caldwell, Cooper Hines, Dylan Fitzgerald

Aid Association Supports Hospital through Philanthropy The Anna Jaques Aid Association donated $71,000 to the hospital in 2010, the result of many hours of hard work on the part of Aid Association volunteer members. The first $10,000 of the Aid’s gift will go to the hospital’s Capital Campaign. It is the first installment of a $50,000, five year pledge. In recognition, one of the inpatient rooms on the new Institution for Savings Inpatient Unit will be named for the Aid Association. The rest of the gift will be used as follows:

• $30,000 to the med/surg floors to support the purchase of a new nurse call system • $30,000 will support improvements in the Cardiac Catheterization Lab • $1,000 will go to the Anna Jaques Emergency Fund for at risk patients and families. Each year the Aid raises money for the hospital through Great Chefs’ Night, the Gift Shop, and various events. This year more than half of the money raised, $42,000 of the $71,000, came from Gift Shop sales. Anna Jaques sincerely thanks the Aid Association for this substantial gift, their partnership, and the important role they play to increase philanthropic support for the hospital.


The Foundation Board

Ann Lagasse, Chair

Ginny Eramo, Vice-Chair

Donna Twombly Secretary

Mark Goldstein Treasurer

Daniel Abdulla

Cyndi Barry-Rubenfeld

Trey Byrnes

Ralph Castagna

Craig Childs

Mary Anne Clancy

Barbara Cullen-Pasti

Sharon Currier

Scott Eaton

Betsy Tuthill Farrell

Cynthia Gompers

Mission Statement The Anna Jaques Community Health Foundation was established in 1996 to advance the mission of Anna Jaques Hospital by developing a strong base of philanthropic support for the institution and its regional health care system. This is accomplished through an ongoing program to identify, cultivate, and solicit donors and friends of the hospital. The Foundation also ensures proper stewardship of donated funds through the appropriate investment, management and disbursement of those funds.

The Community Health Foundation’s Board of Trustees is comprised of a strong nucleus of community and business leaders. These committed volunteers represent the private and public sectors within the service area and are focused on the mission of the Foundation and ultimately increasing the awareness and need for philanthropic support of our community hospital.


OFFICERS Ann Lagasse, Newburyport Newburyport Development, LLC Chair Ginny Eramo, Newburyport Interlocks Salon & Day Spa Vice-Chair

Marshal Tom Howard

Michael Jewell

Guy Navarra, MD

Donna Twombly AJH Employee Representative to the Board Secretary Chair, AJH Employee Campaign

Ralph Castagna, Newburyport Castagna Construction Craig Childs, Newburyport MacDonald and Pangione Insurance Joe D. Hull, MD President, Medical Staff

Mary Anne Clancy, Newburyport Institution for Savings Barbara Cullen-Pasti, Newburyport HealthWyse Sharon Currier, Newburyport Currier & Associates, Inc. Scott Eaton, Merrimac Newburyport Five Cents Savings Bank Betsy Tuthill Farrell, Newburyport Cynthia Gompers, Newburyport Juice Plus

Margaret K. McClure President, Anna Jaques Hospital Aid Association

Richard J. Napolitano, Jr. Vice President & Executive Director

Ali Jahn Development Operations Specialist

George H. Ellison, Jr. Chairman of the Board of Trustees Anna Jaques Hospital

Joe D. Hull, MD President, Medical Staff Anna Jaques Hospital

Trey Byrnes, Newburyport Inverness Financial Group

Delia O’Connor, FACHE President and CEO



Cyndi Barry-Rubenfeld, Amesbury Circle Furniture

George H. Ellison, Jr. Chairman of the Board of Trustees

Charles Withee, Hampton, NH The Provident Bank

Delia O’Connor, FACHE President and CEO Anna Jaques Hospital

Kathy Aiello, Newburyport (not pictured) SPS New England

Charles Withee

Scott Vandersall, Hampton, NH TD Bank

Mark Goldstein Anna Jaques Hospital Treasurer

Daniel Abdulla, Newburyport Joe’s Playland Scott Vandersall

Guy Navarra, MD, Newburyport Seacoast Medical Associates

Marshal Tom Howard, Newbury Newburyport Police Department Michael Jewell, Amesbury Coldwell Banker

Margaret K. McClure, West Newbury President Anna Jaques Hospital Aid Association

FOUNDATION STAFF Richard J. Napolitano, Jr. Vice President & Executive Director Ali Jahn Development Operations Specialist


Annual Giving Gifts and pledges received between October 1, 2009 and September 30, 2010 We gratefully acknowledge the following donors for their generosity and extend our gratitude to those who have asked to remain anonymous. The support of our community allows us to continue providing high quality patient care close to home.

The Leadership Circle The leadership circle was established to recognize friends of Anna Jaques Hospital who have demonstrated leadership support throughout the fiscal year with annual gifts and/or event sponsorships of $1,000 or more.

$50,000 – $99,999

Drs. Salman and Saira Ghiasuddin*

ProMutual Group

Anna Jaques Hospital Aid Association*

Dr. Bernhard and Susan Heersink*

Sea View Retreat

Institution for Savings Charitable Foundation*

Chuck and Ann Lagasse*

SeaCoast Pathology, Inc.

The Mary Alice Arakelian Foundation*

Matter Communications, Inc.

Seaward Management*

Edward S. and Winifred G. Moseley Foundation*

Pentucket Medical Associates Inc.*

Sibson Consulting

The Newburyport Five Cents Savings Bank*

J. Russell Potter

Steffian Bradley Architects

Estate of Marion Roaf*

SPS New England, Inc.*

Marc Strano

The Wallace Family Trust

Strem Chemicals, Inc.*

Syvinski Landscaping

TD Bank*

The Corporate Benefits Group, LLC

$25,000 – $49,999 William O. Moseley Foundation*

$10,000 – $24,999 Drueding Foundation* David and Cynthia Gompers* Merrimack Valley Health Services, Inc.* Newburyport Area Industrial Development Foundation* Newburyport District Nursing Service* Newburyport Society for the Relief of Aged Women Harry M. Pethybridge Trust Estate of Leland Roaf* Robert J. Daverman Foundation* The Provident Community Foundation, Inc.* Trevor Miller and Kim Williams*

$5,000 - $9,999 Action Ambulance Service, Inc. Alliance Imaging, Inc.* Ashland Engineering and Commercial Construction* Blue Cross Blue Shield of Massachusetts, Inc.* Wayne Capolupo* Castagna Construction Corp.* Charles and Maryann Small Charitable Foundation Chase and Lunt Insurance Agency* Demoulas Foundation* Esty Survivors Trust

The Kennard L. Bowlen Charitable Trust The Provident Bank*

$1000 – $2,499 Associates

Walsh Brothers, Incorporate

Elizabeth S. Abby Stearns*

Ed and Barbara Wilson*

Frederick and Donna Abdulla

Zampell Refractories, Inc.*

Rosalin Acosta Otto and Edith Anderson*

$2,500 – $4,999 Partners

Dr. Daniel and Sandra Appleton*

Dan Abdulla and Mark Moquin*

Bob and Nan Becker*


Blatman, Bobrowski and Mead, LLC*

Stephen and Teri Bennett

Deidre Bowman

BNY Mellon Wealth Management*

Trey Byrnes

Coldwell Banker Residential Brokerage Cares*

Colden Ear, Nose, Throat & Allergy Associates

Charles R. Cullen*

Dr. Daryl Colden and Kristin Tallman*

Doctors Insurance Services of New England, Inc.

Ken Frank and Annemargaret Connolly*

Donoghue, Barrett and Singal, PC

Attorneys James and Grace Connolly

George and Donna Ellison*

Arthur and Sharon Currier

Greater Newburyport Emergency Physicians, Inc.

Darling Consulting Group

Kindred Healthcare

Edward Dipple

Latitude Sports Club*

Phillip Drews*

Mark and Susan Goldstein*

Richard and Kathy Eaton*

Medtronic, Inc.

David and Jody Fowler


Ronald Freid

MLS Property Information Network*

Jay Gould

Estate of Charles Moseley*

Katherine Gove

Newburyport Development, LLC*

Jeffrey M. Gwinn

NextEra Energy Seabrook Station*

Dr. Peter and Karen Hartmann

Delia O’Connor and Dr. Tom O’Neil*

Dr. Anthony and Joanne Hayden*

Owens and Minor*

Health Partners New England, Inc.*

Matthew and Shauna Pieniazek


George and Janice Hilton*


Simmons and Sons Flooring

Fred and Stefanie Hufnagel*

Gina Adamo

Karen Sindoni-Westhaver

Dr. Joe and Elizabeth Hull*

Mary Baird

Thomas Smith

Infinitt North America Inc.*

Kenneth and Jeanne Barney

Joseph Soldano

Michael Jewell

Jim Borek

Hilary J. Sondik

KBK Systems and Interiors, Inc.

Kent Boynton

Stericycle Corporation

Robert Kelley*

Gary and Virginia Brown

Sunday AA Meetings

Charles and Joyce Ketcham

Robert Buchanan ,Jr.

TCS Communications

David and Virginia LaFlamme*

Kerry and Margaret Cargill

Toscano and Ardito, PC

Zachary Longley*

Frank and Deborah Chiaravalloti

Transaction Resources, Inc.

Richard and Lisa Maki*

Mary Anne Clancy

Donna Twombly

Mark Richey Woodworking and Design*

Coldwell Banker Residential Brokerage

University System of New Hampshire

Byron and Helen Matthews*

Construction Engineering Services

Mark Walters

Mr. Robert K. McMenamin

Dr. Bruce and Leila Cooper

Jerome and Joan Weinstein

Lisa L. Mead

William and Cynthia Cooper

Diane Wigmore


George Pasti and Barbara Cullen-Pasti

John Witherspoon


Jeanine Cunningham

Jonathan and Betsy Woodman

Dr. Steve and Paula Mollov*

Richard and Sheilah Doolan

N.A. Nichols Co., Inc.

Bob and Judy Eisenberg

Richard and Eva Napolitano*

Tom and Ginny Eramo

Dr. Guy and Rachael Navarra*

Carol Gamble

$250-$499 The Honorable Christopher Armstrong and Elizabeth Armstrong

Vania and Barbara O’Connor

Shawn Gray

Arwood Machine Corporation

Albert C. Peterson*

Halley Elevator Company, Inc.

David Bailey, Jr.

Dr. Dan and Jill Rich

Thomas D. Haywood

Corinne Beaulieu

Thomas Riley, MD

Dr. Rowen and Susan Hochstedler

Sharon Benjamin

Dr. Richard and Susan Rosin

Illinois Tool Works, Inc.

Karen Binette

Stephen and Millicent Salvo*

Deborah Johnson

Maryrose Borelli

Esther Sayer

Stuart and Cindy Johnson

John A. Burgess

Jessica Schoonmaker, MD

Michael Jones

Lisa Burns

Seacoast Medical Associates*

Stanley and Diana Kulfan

James Cardin

Dr. Les and Louise Sebba*

Paula Lane

Peter and Marlene Carlson

Southwest Consulting Associates

Katie LeBlanc

James and Janise Cashman

Starensier, Inc.

Karin Leppanen

Arthur and Dorothy Chapman

Tannery Merchants

Sandra Levin

Lara Chatterton

Toshiba Business Solutions New England*

Mary Lord

Margaret and Craig Childs

Thomas and Lois Valeo

Frank W. Lowe Trust

Colonial Village III, A Condominium

Scott and Amy Vandersall

Merrimack Valley Federal Credit Union

Committee to Elect Frank G. Cousins, Jr., Sheriff

James and Karen Wakefield*

Donald and Nancy Mitchell

Pat Connelly

Zarr Limited Partnership

Patricia Morrison

Mary Crawford

Jan Zinck

Janice and Charles Morse, III

Demakis Law Office

National Healing Corporation

Susan Dixon

Newburyport Rotary Club

Scott and Cassandra Eaton

Northeast Dermatology Associates

Howard and Wanda Fairweather

William P. O’Connor

Patricia Ford

Maria Palumbo

Laura Fraser

Frances M. Pearson

Jean Garnett

William L. Plante

Helena Gaudreau

Patricia J. Powers

General Linen Services

Rowley Commerce Associates, LLP

Georgetown Savings Bank

Saturday Morning Group

Craig and Alisa Goldblatt

*Member of leadership circle for three or more consecutive years.


Donald Greenough

Lynn Wedge

Deborah Butler

Diane Fontes

Thomas and Michelle Howard

Josiah and Donna Welch

Derek Butler

Charles Fraley

Peter and Patricia Hoyt

Mary Lou Welch

The Byron Family

Jennifer Franz

Patrick and Heather Johnston

Alexander and Anne White

Joseph and Denise Callahan

Dr. Paul and Maria Freedberg

Margaret Jones

Chuck and Diane Withee

Linda Cameron

Marsha Froburg

Mr. and Mrs. Harry Karahalis

Patricia A. Woodward

Richard and Eileen Cammett

Sherrie Gadd

Koglin Orthodontics

Liz Wright

Christine Campbell

Denis W. Gagnon

Richard and Laura Langworthy

Katherine E. Wysong

Melissa Carey

Attorneys Alan and Mary Ganz

Jacqueline Carroll

Kevin and Ann Gasiorowski

Patria Lopez


Sandra Casey

Ross and Donna Gill

David Loring

William and Carol Abbott

Lindsay H. Cavanagh

Joseph J. Gillen

MacDiarmid Machine Co.

Tom and Lucy Abisalih

Everett Chambers

Thom and Alice Gould

James and Rosemarie McCobb

Maureen Adams

Circle Finishing, Inc.

Graf Brothers Leasing, Inc.

Diane McCormack

John Murdock and Kathy Aiello

Elizabeth Clark

Daniel and Janet Graf

Scott McIntire

Scott Aiello

Clipper City Car Wash

Gram’s Homemade Ice Cream, Inc.

Ambrosi, Donahue, Congdon and

Norman and Alicia Colby

Linda Graves

Tom and Kim Litle

Rachael McKenzie

Alan Collachicco

Jeff and Kelly Gray

John and Jean Moak

Mark Amorosino

Gary F. Coltin

Linda Gray

Robert and Carla Moore

Lois Anderson

Gayle A. Corcoran

James Griffin, Jr.

Tracy Mousseau

Benedict and Clarice Andreozzi

Corliss Bros. Nursey and Garden

Anthony and Nancy Grillo

Nicholas and Vivian Metcalf

Co. CPA’s


Dale Grygutis

Newburyport Dental Associates, PC

George and Emma Andrews

Lori Norris


Courtyard Roastbeef and Subs

Kimberly Hackett

Diane O’Leary

Aon Foundation

Richard Cousins

Jessica Hadden

Florence Owen

Victor and Margaret Atkins

Karen Cozzens

Kimberly Hamel

Carolyn Palenscar

Theodore and Gabriele Atkinson

Greta Craven

Gayle Hamilton

Thomas and Diane Pendergast

Keith and Donna Attenborough

Mary Croteau

Harbor Garden Center

Plumbing Heating Cooling

Deborah Balger


Barbara Harrington

Balser Promotions and Consulting

Joyce Curtin

Susan Hay

Kathleen Pucci

Paul Barraclough

Custodial Partners LLC

Tom Haywood

Quascacunquen Lodge 39 IOOF

Chuck Barrett

John DeCosta

Thora Healy

Moss Quinlan and Boni Morse

Kathyrn Basson

Theresa Defilippo

Mr. and Mrs. David Hildt

Eugene Reilly

Ruth Ann Beberman

Delande Supply Co. Inc.

George Hodgkins

Jim and Winnie Reusch

Steven and Jean Berger

Peter J. Denn

Darcy Holland

Michael and Nancy Roy

Francis and Doris Blood

Dianne Deveau

Roberta Homan

Dr. Vincent and Sheila Russo

John Bosen

Gail N. Dickson

Home Health Foundation

Ronald J. Saporito

Marion Bothwell

Thomas and Elizabeth DiGiuseppe

Cynthia Hopping

Margaret Senechal

John and Marie Bowles

John Dodge and Anne Dooley

Arthur Howes

Molly M. Shamas

Laura Bradbury

John and Patty Doggett

James Hughes

David and Priscilla Smith

Jack Bradshaw

Colleen Dolan

Alice Hutchins

Sodexo, Inc.

Jamie Brewer

Francis and Frances Donahue

IBM Corporation

Linda Sowder

Mary Brickett

Joseph and Rena Doucet

Institution for Savings

Sunoco Service Station

Britton Construction

Carole Dowling

Ali and Anders Jahn

Szechuan Taste

Eleanor Brooks

Raymond E. Drouin

James C. Bourque Construction, Inc.

Arlene A. Tallberg

Mary and Jack Brooks

Amy Dumas

Susan Marie Jordan

David B. Tibbetts

Frederick J. Buckley

Aleta Estabrook

Paula and Jay Jorgenson

Donald Tine

Susan Bugden

Lori Fairbrother

Patricia Joyce

AnnMarie Tinkham

Linda Burke

Susan Feindel

JRM Hauling and Recycling Services, Inc.

Charlene A. Torrisi

Barbara Burnim

Anne Ferguson

Mabel E. Kalashian

Rebecca Vigneault, RN

Ellen Burrell

Joan Flanders

David and Katharine Kaplan

Theresa Weber

David Butler

Folsom Promotions

Karl Storz Endoscopy

Contractors of Greater Boston


Louis Rubenfeld and Cyndi Barry-

Lisa Walsh, CNM

Sandra Keeler

Robert and Jane Millette

Jean Kelleher

Mitre Corporation

Mark Kelley

Lisa Moore

James Rudolph

Frederick and Paula Wandland

Charles Kelly

Ann Morrill

Rose Russo

Dr. Robert and Jane Weiss

Cheryl J. Kirby

Josiah and Ann Morrill

Helen Safford

Linda Welch

Lester and Jean Kirkpatrick

Nicole Morrison

Salisbury Beach Betterment

Albert and Elizabeth Wencl

Karen Klein Brandt

Mr. and Mrs. Charles Morse, Jr.

Ernest Klein

Jesse and Margaret Motes

Salter Companies

West Newbury Town Office Employees

Jay and Laurie Knapp

Ralph and Kathryn Mulcahy

Sandra B. Lepore, Inc.

Wilmer Hale

Robert Kotarba

Patrice Murphy

Cheryl Satryb

Annette Wilson

Kraft Foods

Susan Murphy

Ann Schofield

Burton Winnick

Cindy Kuczwara

Thomas and Janice Neely

Catherine Seyler

David and Tara Wright

Laffely Real Estate Associates

Mr. and Mrs. Raymond Nippes

Dr. Leo and Mary Shapiro

Ginie Young

Amanda LaPlante

North Shore Bank

Deborah Sharkey

James Zafris

Liss Larsen

Claudette Novak, RD

David and Carolyn Shepard

Paula Zayac

Nancy Jo Lavoie

Gary Oates

Ted and Marilyn Shepard

George and Claire Lawrence

John and Gloria O’Connell

Kristen Silveira

Up to $99

Richard and Tonya Lebel

Mary O’Connor

Robert L. Smith

Jeffrey N. Adams

Gary and Laurie LeBlanc

Bill and Donna O’Flaherty

Andrew Soucy

Mary Ahern-Lewis

Joyce LeMauk

Christopher O’Keefe, Jr.

Imelda St. Pierre

Clarence S. Allard

Stefanie Lennox

Daniel O’Reilly

Susan Stackhouse

Patricia Allen

Jacquelynn Leone

Theresa M. Ouellet

Gail Stanwood

Angele and Wilfred Allen

Christine Lindquist

Marilyn Parks

Margareta Starrak

Fernando and Elena Amato

Rodney and Barbara L’Italien

Karen Patnaude

Christopher Steeves

Bruce Amero

Tara Losee

Maryellen Peabody

Debra Steeves

John and Joan Anderson

Patricia Lucey

Nancy Peace

Charles and Linda Stefanidakis

Stephen Andreottola

Michael Lynch

Curtis and Lynne Penney

Kathy C. Stevens

Gordon and Jane Andrews

Carolyn Madison, DMD

Rosemary F. Perkins

R. Deane Stoehr

Frank Annaldo

Gail Magee

Lindsay Philbrick

Thomas and Patricia Stubbs

Rosa Aponte

David Mansfield

Bruce G. Picard

Bradford W. Sturtevant

Mary Ann Apperti

Market Street Inn

Phyllis Picha

Paul and Janice Swindlehurst

Virginia Arkell

Eleanor Maroney

Francis and Olga Pierce

Charles and Jean Takesian

Benjamin and Anne Armstrong

Laurence Maroni

Michelle E. Plaisance

Michael and Margaret Taranda

Michael Arndt

Kathleen A. Marshall

Louis and Claire Poisson

Eugene R. Tatro

David and Pam Arthur

Patricia Martin

Betty Preisner

Francis Terry

Stephen and Jill Atherton

Tracy Martin

Ellena Preston

Scott and Lynne Terry

Christine Auclair

Robert and Patricia Mattheson

Percy and Joyce Purington

James Thurlow

Cecilia Azzarito

Hugh McCabe

Jim and Priscilla Ragonese

Darhlene Titcomb

James and Ann Azzarito

Brenda McCarthy

Mark Ratcliffe


Stephanie Bachynski

Timothy McCarthy

Kenneth M. Reynolds

Townsend Oil

Bianka Bailey

Amanda McCormack

Gerald Riccio

Christine Trecartin

Samuel L. Baily

Susan McCormick

Robin Richardson

Shannon Tudal

Betty Baker

Malcolm C. McKay, Esquire

Patricia Roberts

Tom Farrell and Betsy Tuthill Farrell

Charles D. Baker

Kathleen Mckinley

Barbara Roche

Lisa Tylus

Susan Ballard

Christine McLaughlin

Kenneth Rogers

UFP Technologies

Marilee Ballou

Lucy A. McMilleon

Laura Rossi

Jayne Underwood

Charles and Marcia Bamford

Francine V. Meier

Stanley and Renee Rosyna

Allison Vandersall

Roberta Barbieri

Silvio and Linda Melis

Sarah Rothermel

Herbert Vaughan

Elizabeth Barnes

Heidi G. Merrill

Rowley Grange No. 204

Jane von Bosse

Bernice Barrett

Edward Metcalf

Susan Rowley, PhD

Jennifer Wackerle

Jennifer Barrett



Marguerite Walton

Lauren L. Wendel


Robert Barrett

18% Annual Gifts

Cornelia Barry Rebecca Barthelmes Barbara Bartlett

29% Special Event Gifts

Michael Bartlett Kimberly Bartula Mr. and Mrs. Robert Bashaw, Jr.

1% Memorial/Tribute Gifts

13% Planned Gifts

Judy Connor Muriel Consigli Nathalie Cook Anita Coppola

39% Major Gifts

Eric Cordell Fred and Eleanor Coryell Phil, Yvonne, and Josh Cosgrove

Robert Bastien

Shirley Cote

Frederick Battistini

Frank and Nicole Cousins

Susan Baumann

Sandra Crabtree

Nicole Bean Mary Diane Beaton George Beauparlant Marjorie Beauparlant Wendy Beauvais John H. Beebe Priscilla Bellairs Raymond L. Bellavance Laura Bentley

Philanthropy Revenue for FY2010 Major Gifts

$ 412,083.00

Special Event Gifts


Annual Gifts


Planned Gifts


Memorial/Tribute Gifts Total

10,896.00 $1,057,832.57

Valerie Crane Lillian Cressinger Robert and Diane Crofts Lowell Croll and Sally Butler James Croteau Gary S. Cuneo Michael Curran Alice E. Currier Roberta Currier

Sharon Bentley

George and Suzanne Curry

Eileen Bergin

Jenifer Curtis

Stanley C. Berry

Bridget Burke

Shellie Checkoway

Lisa Cyr-Wilmont

Kimberley Bertolino

Kerri Burke

Greg Chorebanian

Gloria Daige

Mary Bertolino

Mark Burke

Camie Chouinard

Paul J. Daigle

Richard and Joan Bibeaud

Jane Burnham

Lorraine Chouinard

Anita D’Amato

Tracy Blais and Jonathan Dennis

Leonard and Shirley Burrill

Robert and Barbara Chouinard

Mr. and Mrs. Rocco D’Amato

Paul Blanchette

Robert Burton

Charles Christensen

Anne-Marie D’Angelo

Wendy Bland

Wallace Butt

Bruce and Natalie Christie

Danville Elementary School

Jessica Blay

Clara Cail

Florence Churchill

Barbara Daunheimer

Trevor Bloom

Diane Caissie

Deborah Ciampa

The Davis Family

Stella and Sam Blunt

Joseph and Patricia Callahan

John Clancy

Susan Dearborn

Lisa Bocchetti

Marie Callery

William and Jean Clayton

Suzanne Degeorge

Charlene Bombard

Sherry Calnan

Susan Clifford

Steve and Meredith DeGuglielmo

John C. Boothroyd

The Cameron Family

Coastal Printing

Jerome Delatizky

Robert and Elizabeth Boothroyd

Mary Cannata

Sumner Cobb

Judy Ann DeLucia

Mary Borin

Virginia A. Capolupo

Kathy Coburn

Debra Dennis

Robert de Loura le Doux Bouvier-

Genevieve Carbone

Natalie Codin

Frank and Janice Dennis

Sanford Carlisle

Gerard and Patricia Cody

Anne Derr

Robert and Jean Bowlen

Edward and Nancy Carpenter

Diane Cole

Jacqueline Deschenes

Joseph and Bernadine Bradley

John and Elizabeth Carr

Elizabeth Collette

Gary and Shelley DeSimone

Tracy Bradley

Maureen Carroll

Yolanda Collins

Diane Desmarais-Tetreault

Doris Bradstreet

Erik Carter

Mark and Louise Coltin

Lisa Devenish

Jeanne Brochu

Gilbert R. Cartier

Sylvia C. Coltin

Joseph Devlin

Bruce and Cynthia Brown

Donna Case

Christopher and Christine Colwell

Celia Dickie

Katherine Brown

Deborah Casey

Karen Comeiro

Michael and Laurie Dimodica

Kimberly A. Brown

Michael Cebula

David Compachiaro

Ruth Disbrow and Sarah Mawhinney

Richard and Suzanne Brown

Donald and Isabelle Champoux

Mary Conboy

Joan Ditommaso

Karen Bruce

Rita Charmanski

Connie Condon

Colette Donovan

Kara Buckley

Jean Chase

Nancy J. Condon

Kathleen Doran

Steven and Brenda Burack

Neal and Shellie Checkoway

Kathyanne Connerty

Debra Downs



Diane Doyle

Fred Fuller

William and Theresa Herman

James Kennedy

Robert F. Doyle

Margaret Fuller

Susan Hern

Mitzi Kenney

Susan Drake

Pat Fuller

Suzanne Hersey

William P. Kenney

Evelyn Drean

Tanja Fuller

Arthur Hewett

Marie T. Kent

Diane D. Drew

Anthony and Dawne Fusco

Kenneth M. Heywood

Jacqueline A. Kieras

Margery Driscoll

Nicole Gage

Debbie Higgins

Alison Kilgour

Noreen Driscoll

Melissa Gagnon

Kathleen Higgins

Wayne Killian

Marianne Dube

James and Jeannette Garland

Charles Hill

James Kilroy, Jr.

Verne and Irene Duclos

Nicole Garrett

Phyllis Hill

Matthew and Nancy Kiman

Carol Dunphy

Linda Getchell

Martha Hills

Phil Kimball

Dorene Dupuis

E. Irene Geyer

Nina Hilton

Eleanor F. King

Pauline Dupuis

Roseann Giannello

Richard Hinton

Ginny King

Elsie Dzioba

Ralph Gibbs

Albert and Pauline Hirsch

Maria Kirsch

Nancy Earabino

Stella C. Gigis

Phyllis Hobson

Robert E. Kirsner, D.P.M.

Stephen and Catherine Economou

Mary Gill

Lynne Holmes

Levi and Kathleen Kishbaugh

Priscilla Eigen

Elizabeth A. Gillette

Ruth Holozubiec

Lawrence and Florence Kiszka

Rachael Ela

Carol S. Glenn

Erin Holt

Henrietta Klefbeck

David and Ellen Erekson

Jennifer Gokey

Susan Holt

Jennie Knapp

ESA Adolfson Staff

Robert A. Gonthier

Mildred Honig

Mark F. Knapp

Randall and Cheryl Esber

Millicent Goodwin

Lewis and Mary Lou Horzempa

Laurel Knight

Versie Etheridge

David Gordon

Susan Hovde

William Knight

Debra Fanaras

Arthur and Lynda Gott

Betty Howland

Paula Knikker

Henry and Linda Farmer

Barbara Gove

Lawrence Hoyt, Jr.

JoAnn Knowles

Mary C. Faro

Alma Grady

Aimee Hromadka

William and Marylin Laakso

Thomas Farrell

Melissa N. Graham

Melvin and Lucille Huberdeau

Carol Labrecque

Joseph and Ann Farrelly

Donna Granese

Dorothy Hunt

Kenneth and Monique Labreque

Doreen Fay

Jean Graupner

Anita Huot

Charles and Joan Lane

Anthony and Carol Federico

Donald and Barbara Gravelle

Allison Hurteau

Christopher and Larissa Lang

Glorianne Feole

Norma Gray

Judith Ingraham

Nancy LaRosa

Barbara Fernald

John and Marie Greeley

Leah Iritano

Duncan and Constance Law

Katherine Ferrier

Robert S. Grodzicki

Javier M. Irujo

Law Offices of Jeffrey L. Roelofs, PC

Della P. Ferris

Paul Groleau

Donna Irving

Brian A. Lawler

Louise Fitzpatrick

John and Marie Grover

Paul Jakubowski

Lisa Lawson

Allison Flanagan

Jackie Guilmette

Mabel Jancewicz

John Leary and Sharon Doherty

Marie Fletcher

Janet Gurski

Stanley and Jennie Jancewicz

Robert Leavitt

Darlene Foley

Nina Gynan

Richard E. Johnson

Walter and Doris Leblanc

Nancy Foley

Willard Hadley

Melissa Jones

Michael and Kerry Lebreck

Robert Foley

Davina Haigh

Robert Jones

Thomas and Helen Lefavour

Beverly Fontaine

Emily Haight

Beatrice Jordan

Robert and Carol LeJeune

Joan Ford

Olga Halliday

Irvona Jutras

Bonnie Leonard

Merle and Margaret Forney

Janice M. Hamerstrom

Janet and Roxie Kalashian

Susan Lepito

Donald Forte

Glen and Marie Hamilton

Roxie and Janet Kalashian

Dianne Leslie

Paula Fortuna

Eunice Harrington

Gary and Linda Karelis

Jacqueline Leveille

Diane Fortune-Smith

James Harvey

Karelis Realty and Management

Leslie Levins

E. Anita Fournier

Robert J. Harvey

Mary Kaszuba

Alfred and Ellen Link

James Fournier

Donna Haynes

Saul Katz

Les and Leslie Lipkind

Jeanine Fowler

Audrey Healy

Lorraine Keating

Gerald Lipsky

Ralph Fowler

Marlene Hemingway

Michelle Kelleher

Jerry and Catherine Lischke

Mary Frasier

Thomas Hennigan

Arik Keller

Anne Little

Barbara Fredette

Robert and Carol Henrici

Lillian Kelloway

Mark Littlefield


Robert G. Locke

Dana McFaden

Tina Noyes

Ingeborg Reuss

Douglas and Lorraine Locy

Arthur and Janet McGovern

Arthur T. Ober

Mieko Rice

Barbara Loftus Nelson

Doris A. Meaney

Richard and Jolene O’Brien

Alexander and Noella Richard

Joseph Longtin

Denise E. Melanson

William and Marjorie O’Callaghan

Alexandra Richard

Rita C. Lopreste

Florence Mercer

Kelly A. O’Connell

Gerard and Eileen Richard

Philip P. Loring

Ernest Merrill

Virginia Olsen

Melissa Richardson

Dianne Lucey

John W. Merrill

Joseph O’Neil

Susan Ricker and William Zarakas

Diana K. Lucy

Raymond and Frances Merrill

Ruth A. O’Neil

Paul A. Rigazio

Mary Lucy

Russell and Ada Merrill

Ann Ormond

Diana Riley

Daniel and Marguerite Lynch

Patricia Messinger

Eva M. Osborne

Brian Roberts

David and April Macdonald

Cindy Michaud

Walter L. Osgood

Elizabeth Roberts

Joel G. Macdonald

Donald M. Miller

Darrah Ostrander

Mary Roberts

Kendra Macdonald

Irwin and Judith Miller

Gerard Ouellet

Mary A. Robertson

Chris MacDonnell

Robert and Barbara Miller

Julia Ouellet

Ruth Rock

James and Sue MacKay

Jo Minalio

Frederick and Dorothy Ouellette

Gary Rogers

Eleanor Maclauchlan

Gordon Mitchell, Jr.

Bob and Diane Packard

Janet Rogers

Ann L. MacLean

Nancy Modini

Diana F. Packer

William Rogers

Barbara MacLean

Michael Moonves

Mary Pagnani

Ellen Rose

Donald and Barbara MacLean

Bonita Moore

Amy Papamechail

Anna Rossini

The Macleod Family

David and Diana Moran

Leona Papoulias

Kathleen Rowe

David Madden

Patrick and Rebecca Morgan

Park Lunch

J. Edward Roy

Harvey Mades

David and Linda Morin

David Pasiuk

Nancy Rubinstein

Christo C. Malonis

Susan Morrill-Doyle

Russell M. Peirce

Laura Rubio

Peter and Anna Mamakos

Joan Morrison

Reta Pelletier

Walter and Janet Ruck

Mr. and Mrs. Peter Mann

Adrienne Mosher

Henry O. Perkins

William and Barbara Rudolph

Charlene Manseau

Mrs. Murray’s Nursery School

Jessica Perkins

Lucy Ruggiero

Shant and Helen Mantarian

Kathleen Muise

Robert Perkins

Ryan and Coscia, PC

Janet Marcus

Matthew Muise

Elizabeth Petrycki

Denise and Tim Ryan

JoAnne R. Margeson

Rosamond Muise

Robert and Tracy Pezzella

Richard and Susan Rybacki

Ann Markos

Robert and Mary Mullaley

Patrick Phelan

Ed and Gabrielle Sakolsky-Hoopes

Jeanette Marks

Michele Mulvaney

David Phipps

Georgiana Sampson

Keith Marquis

Helene Murphy

Donna Piechocki

Bob and Betty Sanborn

Virginia Marshall

Lorraine Murphy

Thelma Pike

Dorina E. Sawyer

Eugene and Dolores Martellini

Marguerite Murphy

Patricia Piscatelli

Anne Marie Scaletti

Christine Martin

Randy Murphy

Edward and Cary Plumer

Joanne Schulze

Ronald J. Martino

Bonita Murray

Helena Pollock

Seacare Health Services

Louis Masiello

Thomas and Sarah Muse

Barbara Pouliot

Regina Seely

Shipley Mason and Juliet Burley-

MVMS Sunshine Fund

Raymond and Arline Pouliot

Mary Ann Sergeant

Irene Myette

James and Yvette Powers

James G. Shanley

Christine Matera

N.E. Hurlin Accounting

Lisa Powis

Mary Ellen Shanley

Mr. and Mrs. Raymond C. Matthews

Bernice Nagle

John and Eileen Pramberg

Marie Shattuck

James and Cheryl Matzen

Arthur E. Naylor

Kenneth and Joyce Prees

Rita Shay

Kathleen Maurer

Warren and Marian Neil

Profile Automobile League Inc.

Lois Shea

Frederick and Madeline McAskill

John and Pamela Neilon

Joan C. Quackenbos

Suzanne Sheen

Janet McBrien

James and Ann Nicholson

Aurelia Quinn

Oliver Sicard

Gerald Mccarthy

Emily Nickerson

Kumudha Ramaswamy

Elizabeth Sigman

Raymond McCarthy

John and Jane Nickodemus

Grace Randolph

Anthony J. Silva

Jay and Stefanie McCowan

Frederick and Mary Noone

Carol Ranshaw

Scott and Diane Simmons

Julie McDaniel

Bertram and Sayre Noyes, Jr.

Norma Reader

John and Constance Small

Richard and Sheila McDonald

Leon Noyes

L.N. Reusch

Amy-Lori Smith


10% Hospital Vendors

11% Employees & Physicians

20% Businesses


8% Organizations/ Clubs

33% Individuals

18% Foundations

A look at our FY2010 Donors Individuals

$ 341,537.09

Robert and Mary Vanderhoven

In-Kind Donors

Anne Verret-Speck

ActiveMed Practices & Research

The Vespa Family

Amesbury Golf & Country Club

Marguerite Vigneault

Atkinson Resort & Country Club

Valerie Vigneault

Boss Tickets

Donna M. Volpone

Carry Out Cafe, Inc.

Peter Von Lossnitzer

Coca Cola Bottling Co. of NE

Jill Vorderis

Art and Sharon Currier

Jean Waldman

David’s Restaurant

Steven and Susan Walker

Flatbread Company

John and Patricia Wall

Harpoon Brewery

Jean P. Wallace

Inn Street Barber Shop

Marjorie Walters

Institution for Savings

Bruce Warwick

Interlocks Salon & Day Spa

Donald Webber

Michael L. Jewell



Kenneth and Mary Webber

Jewell of the Crown



Christine Webster


Employees & Physicians


Kathleen Welch

Kelly’s Taylor Rental

Hospital Vendors


Marie T. Welch

Richard O. Langworthy

Robert and Josephine Welch

Phoebe Lonborg

Sophie Welch


Joseph and Inga Wennik

M. K. Winston Jewelers

David Westenberg

Newburyport Whale Watch, Inc.

Ray and Dolores White

Ould Newbury Golf Club

Organizations/Clubs Total

88,525.80 $1,057,832.57

Christine Smith

Barbara Taylor

Gabriella Wightman

Rich Person

Dorothy P. Smith

Robert Tedeschi

Clifford Wile

Plum Island Kayak, Inc.

Pat and Gene Smith

Anne S. Teel

Neil and Nancy Wile

Poland Springs

Eugene J. Smith

Howard and Sharon Terrien

Mary Wilkie

Renaissance Golf Club

Ruth Smith

Lynne and Scott Terry

Dianne Wilkinson


Sara H. Smith

The Gallant Golf Group

Gerald and Mary Williams

Ten Center Street

Helen Snow

The Pike School

Marie Wilson

Tetreault Jewelers

Mona Spalding

Maryann Throp

Herbert and Joanne Wing

The Dance Place

Mr. and Mrs. Joseph F. Spaulding

Barbara Tibbetts

Tick and Kathy Withington

The Ruby Slipper

Forrest Speck

Charles and Audrey Tibbetts

Dan Wittner

The Upper Crust

Lois Spencer

Laura Tierney

Teresa M. Wollinger


Peter and Beth Stackpole

Mark and Susan Tiffany

Patrice Wood

Scott and Amy Vandersall

Donald Standley

Eva Timothy

Woodbury School

Veterinary Center of Greater

Sophia Stanton

John Tramonte

Gordon Woodfall

John and Pollyann Statom

Tammy Trautz

Jeff Wormald

Reverend and Mrs. Bertrand Steeves

Debra Treco

Paul Wormald

Steve Stewart

Christopher and Jean Trim

Ryan Wormald

David P. Stickney

Karen Trudeau

Jillian Woundy

Joseph and Elizabeth Stone

Robert Trudeau

Mark and Lela Wright

Robert Stone

Ruthie True

Denise Wright-McDonald

Irene Stuart

Gail Tufts

Julia Wyllie

Luis Suriel

Peter Tura

Mary Bashaw Youn

Charles and Marion Susen

Sara Twombly

Peter Young

Lynda Sweet

Shea Twomey-Meuse

William Zarakas

Wayne and Susan Tatro

Kristina Tynes

Arthur and Sylvia Tattersall

Frances Vachon

Newburyport Charles and Diane Withee The Foundation office has made every effort to ensure the accuracy of this report. We apologize for any errors, omissions or misspellings.


Anna Jaques Hospital Leadership

Senior Management: Delia O’Connor, FACHE President Chief Executive Officer Mark Goldstein Executive Vice President Chief Financial Officer Jason Krupp, MD Vice President Chief Medical Officer Richard Maki, RN, BA, MHSA Vice President Chief Nursing Officer Deborah Chiaravalloti Vice President Public Relations & Marketing Richard J. Napolitano, Jr. Vice President Development Executive Director Anna Jaques Community Health Foundation Stephen F. Salvo Vice President Human Resources Department Directors: James A. Borek Director Diagnostic Imaging Kent Boynton, PhD, LICSW Director Child Psychiatry Program Robert R. Buchanan, Jr. Chief Information Officer Jeanine Cunningham, RN Director Surgical Services Richard Doolan Director Materials Management Phillip G. Drews, BS, RRT Director of Clinical Services David Fowler Senior Director Support Services Carol A. Gamble, MT (ASCP), MS Director Laboratory Jeffrey M. Gwinn, RPh Director Pharmacy Thora Healy, CPMSM Director Medical Staff Services

Mark J. Kelley Director Food & Nutrition Robert J. Kelley Director Finance Robert A. Kotarba Director Environmental Services Kathleen M. LeBlanc, RN Director Medical/Surgical Services Karin D. Leppanen, RN, MS, OCN Director Outpatient Clinics & Nursing Supervisors Sandra Levin, RN, BSN, MBA Director Quality, Patient Safety & Risk Mary E. Lord, RNC, BS Director Psychiatric Services Russell Martin, RN, MSN, CEN Director Education & Professional Practice Scott McIntire Director Wound Healing & Hyperbaric Medicine Center Rachael McKenzie, RN Director Case Management Maria V. Palumbo, RHIA Director Health Information Management & Privacy Officer Patricia J. Powers, RN, COHN Director Occupational Health Services Robert Rawding Director, Engineering/Maintenance Cheryl Satryb Director Volunteer Services Karen D. Sindoni-Westhaver, RN Director Critical Care, CCSU Joseph M. Soldano Director Financial Planning Hilary J. Sondik Director Patient Financial Services Charlene A. Torrisi, RNC, MSN Director Maternal Child Services Diane E. Wigmore, RN, BS, CEN Director Emergency Department Elizabeth M. Wright Director Human Resources

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25 Highland Avenue Newburyport, MA 01950

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The Solitude of Being Original oil painting, 40” X 30” Wenda Shelter, Artist Inquiries:

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Anna Jaques Hospital 2010 Annual Report  

Anna Jaques Hosptial 2010 Annual Report, Newburyport, MA

Anna Jaques Hospital 2010 Annual Report  

Anna Jaques Hosptial 2010 Annual Report, Newburyport, MA

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