Anna Jaques Hospital
2010 Annual Report Anna Jaques Community Health Foundation Donor Listing
Letter from the Chairman of the Board
2010 was another successful year for Anna Jaques. Hard working employees, medical staff, and volunteers helped the hospital show a gain from operations of $2,553,200, exceeding our budgeted gain of $2,468,000, a 2.33% operating margin. We are also making good progress on meeting our strategic goals. We are advancing our goal of “Building financial capability” by achieving five consecutive years of operations in the black. Part of our financial success is based on the continued refinement of operations to meet changing market dynamics. However, it is safe to say that we have never seen anything like the dramatic changes facing us as a result of healthcare reform. We already know that, in the long term, health care reform will mean reduced use of hospitals, emergency rooms and diagnostic imaging, and laboratory tests. The Board is developing strategies necessary to meet these challenges, including how to attract, and treat new patients who previously may have sought care in more expensive settings. As I write this, the Boston Globe is reporting that one of Massachusetts’ largest insurers has developed a small business insurance plan that “charges employees hefty fees for seeking care at more expensive hospitals, in an effort to steer them to lower cost care.” Anna Jaques is that lower cost hospital, while at the same time achieving high, measurable quality standards, and very good patient satisfaction. Most importantly, Anna Jaques Hospital exists to serve the people of the 17 cities and towns in our service territory with the high quality healthcare they want and deserve. The Board of Trustees is committed to making sure that Anna Jaques Hospital remains worthy of each patient’s trust and support.
George H. Ellison, Jr. Chairman, Board of Trustees Anna Jaques Hospital
Letter from the President
This has been a good year for Anna Jaques as we prepare for the transformation of health care in Massachusetts. The hospital has met its financial targets competently, despite a year of surprises on the softer demand and revenue side produced by the larger health care environment. The coming year must be seen as a period of retooling for success in a world of lowered hospital utilization per capita. We must remain competitive and continue to perform on critical success factors: great, measurable quality, sustained patient satisfaction, and financial stability. The hospital has focused on these areas for the past five years and as a result we are establishing a reputation as a high quality, affordable provider. These areas will continue to be the centerpiece of the year to come. We also need to keep expanding the very strong patient satisfaction scores that we now receive in the Emergency Department and Birth Center, to the inpatient experience more broadly. During FY10 we also geared up for the implementation of the $15 million Capital Facility Project that will provide a new 18- bed single occupancy inpatient unit, a new, efficient, relocated power plant and loading dock, and a newly landscaped outpatient entrance (where the power plant used to be), improved outpatient circulation, and reshaped main entrance drop off. It has been a good period for Anna Jaques but it is about to get a lot tougher, and we will need to show what weâ€™re made of. With excellent medical staff, employees, volunteers, and board members at the hospital and Foundation, we anticipate success.
Delia Oâ€™Connor, FACHE President and CEO Anna Jaques Hospital
“Four years ago Anna Jaques Hospital went into the community and asked, ‘What will this community need from Anna Jaques in the coming years?’ ‘What do you want us to be?’ Those ideas became part of the strategic planning process.”
– George H. Ellison, Jr.
Four years have passed since the writing of the strategic plan. Many of the strategies identified to achieve our goals have been implemented, while some are in the planning process. This report walks the reader through the goals set out in the strategic plan and our progress to date.
The three top strategic goals are:
• Achieve excellent, measurable performance on quality and safety measures. • Provide a compassionate, well-received experience for every patient, including in the Emergency Department.
• Produce stable, positive, financial results. Added to these priorities are five other important goals:
• Provide updated facilities and technology. • Enhance community awareness of AJH and its affiliated physicians. • Continue to recruit and retain an excellent medical staff. • Affiliate with a teaching hospital. • Continue to invest in employees, engage them in the future success of the hospital.
Our Vision To rank among the top 10 percent of comparable U.S. hospitals for quality and patient satisfaction
Emergency Department Goal: Goal “Provide a compassionate, well-received experience for
every patient, including in the Emergency Department.”
Some of Our Strategies: Reduce wait times, improve patient flow across the hospital. Enhance overall patient satisfaction in the ED.
One of Anna Jaques Hospital’s most important goals, and our promise to the community, is to improve the patient experience in the Emergency Department. In 2010, the Anna Jaques Emergency Department (ED) treated more than 33,000 patients while at the same time reducing wait times and significantly improving patient satisfaction.
Steps we are taking to improve the ED experience:
1. The Status Board
4. The Triage Nurse The Triage Nurse, based on his/her clinical assessment skills, determines if patients should
This computer screen shows nurses and
be seen in the main ED or the Fast Track,
physicians the detailed status of each patient in
depending upon symptoms, and the level of
the ED. It shows the number of patients in the
care they require.
ED, the length of time they have been there, the status of their tests and other details. The system allows ED staff to communicate with diagnostic imaging and the laboratory to find out when a patient should be transported for testing. The status board improves the patient care process while helping to reduce wait times.
Anna Jaques also maintains a Level III Trauma Center and is a designated, licensed Primary Stroke Service. Patients are stabilized, treated, and transferred, if necessary, to a Level 1 Trauma Center for specialized care.
• In 2010, the ED saw 7,098
patients whose conditions
2. Monitoring patient feedback and collecting patient satisfaction data
were related to trauma.
We listen to our patients. We collect feedback
patients were transferred
from patients* and deliver it to staff members
to a Level I Trauma Center
and physicians in real-time. Our employees can
see quickly the level of a patient’s satisfaction
• 123 stroke patients
with their care experience. It also helps staff to identify strengths, and where improvements may be necessary.
3. Improving patient communication Communication is critical to improving the
• Eighteen of the trauma
Peter Hartmann, MD Director of Trauma, General Surgeon
How are we doing? The Emergency Department (chart below) has achieved levels of patient satisfaction that are consistently very high.
patient experience. Significant improvement has been made in communicating with patients regarding wait times and the patient’s progress.
“The Triage Nurse was wonderful with my kids and the staff took care of us. My 3 year old was hysterical, but the nurse kept my 5 year old entertained. The staff was kind and polite, and explained things well. I truly appreciate the kind attitude in the Anna Jaques Emergency Department!”
*Patients give their opinions through Press Ganey patient satisfaction surveys mailed randomly to ED patients.
Patient Satisfaction and Service Goal: Goal “Provide an exceptional experience for every patient.” In 2010 we continued to find ways of improving the patient experience at Anna Jaques. As they are made, these improvements become a permanent part of patient care.
Surgical Service Care Map
and patients are surveyed to gauge levels
The Surgical Service Care Map is an easy to
of satisfaction. All patient rooms on Med/Surg
read guide that gives patients’ friends and family the logistical details they will need on the day of surgery. This includes when they will be notified the patient is ready for pick
and telemetry have been painted this year, and received new patient and visitor furniture.
Reducing patient waits
up, the location of waiting areas, parking, and
Improving the transport of our patients improves
their care, and patient flow throughout the hospital. “Task Manager” tracking software
Whom can I call with questions?
alerts transport staff when a patient needs to be
We give our patients direct access to department
transported, based on the patient’s acuity, and
leadership. Each inpatient and outpatient receives a business card with the phone number of the department director whom they can call with questions or concerns.
where the patient is at all times. The system has improved the transportation of patients.
How are we doing? Press Ganey* patient surveys tell us about
Making the hospital a little quieter
The hospital etiquette guide is one way of
The Birth Center (chart below) consistently
helping to make inpatient stays better for
achieves levels of patient satisfaction that exceed
everyone. Turning the TV off between midnight
the hospital’s goals.
and 7:00 am, and controlling cell phone use make a big difference in each patient’s ability to sleep and heal.
The new housekeeping procedures for cleaning patient rooms are increasing patient satisfaction, as shown in the chart on the bottom.
Patient education At the time of discharge, each patient receives important instructions on how to care for herself/ himself at home. The new computerized patient education software system standardizes information to ensure that every patient receives thorough, easy to understand information at discharge.
The patient’s room Our patients want their room to be clean, attractive, and the correct temperature. Supervisors, using a standard checklist, inspect patient rooms daily. Patients are given the phone number of housekeeping in case they need anything. Cards notify patients (if they were out of the room at the time of cleaning) that the room has been cleaned, *Press Ganey is an organization that works with more than 2,300 registered hospitals in the US to measure and improve their quality of care.
Some of Our Strategies: Train staff, directors on patient satisfaction metrics.
Quality and Safety Goal: Goal “Achieve excellent, measurable performance on quality and safety measures.”
Some of Our Strategies: Engage physicians and staff in improving quality and safety scores.
Here are some of the ways in which Anna Jaques Hospital improves patient safety and the quality of patient care.
Decrease hospital acquired infections Anna Jaques Hospital (AJH) is an active participant in the national campaign to decrease hospital acquired infections. AJH integrates national best practice standards into its daily patient care to reduce hospital acquired infections.
• To prevent surgical site infections, clinical staff implement practices recommended by
the Centers for Disease Control (CDC), Association for Professionals in Infection Control and Epidemiology (APIC), and Association of periOperative Registered Nurses (AORN).
• Staff use infection reduction measures in the care of each patient to prevent central line infections and ventilator associated pneumonia.
• The hospital has implemented protocols for urinary catheter infection prevention. • The hospital has implemented, and measures compliance with, a hand washing program urging staff, patients, and visitors to wash their hands frequently.
As a result of these continuing efforts Anna Jaques is at or below the national standards for hospital acquired infections.
The surgical site infection project Surgical site infections are a major cause of patient injury, health care cost, and extended hospital stays. The Centers for Disease Control (CDC) estimates that four to five patients out of every 100 will have a surgical site infection. Anna Jaques has implemented a Surgical Site Infection (SSI) report card as part of a national campaign to reduce hospital acquired infections. Some of the actions within the SSI initiative are:
• When appropriate, patients are provided with an
antiseptic soap and instructions on when and how to shower before a surgical procedure. This reduces the number of germs on the skin.
• We adjust antibiotic dosage according to the patient’s weight and other factors based on established clinical
practice standards. This ensures the patient receives an adequate, infection fighting dose before and after surgery.
• A hospital wide initiative educates patients and their
families on the importance of hand washing to prevent the spread of infection. Staff is monitored in their compliance
L to R: Amy Westgate, RN and Kathleen M. LeBlanc, RN, Director Medical/Surgical Services
with hand washing protocol.
How are we doing? On the Thomson Reuters scorecard, an outside measurement firm, the horizontal line (X axis) measures performance, and the vertical line (Y axis) measures rate of improvement. Notice the large grey dot in the upper right hand corner representing Anna Jaques Hospital. It indicates we had a very high rate of performance at the 90th percentile, and a very fast rate of improvement.
“Transitions in Care” One of the strategies being used in the U.S. to help reduce healthcare costs and improve patient care after discharge from the hospital is known as “Transitions in Care”. This practice is used to improve the transition of a patient from the hospital to the next setting, whether it is the patient’s home, a rehabilitation facility, or nursing home. Anna Jaques is now preparing to launch a pilot program that will address the transition needs of congestive heart failure patients being discharged from the CCSU. In the future, this pilot program will be expanded into other inpatient areas of the hospital and patient diagnoses. The “Transitions in Care” process trains staff to:
Improve the admission assessment to meet needs after discharge
• Include family caregivers and community providers as full partners in completing assessments, planning discharge, and predicting needs at home.
• Provide an accurate medication list. • Initiate a standard plan of care based on the results of the assessment. Provide effective teaching and enhanced learning
• Identify all learners on admission. • Customize patient education for patients, family caregivers, and community providers. • During discharge, and in follow up phone calls, improve communication with patients and families to increase understanding of discharge instructions.
Conduct real-time patient and family-centered handoff communication
• Reconcile medications at discharge. • Provide customized, real-time critical information to the next care provider(s). Ensure post-hospital care follow-up
• Patients needing follow-up with their physician will have their appointment scheduled for them prior to leaving the hospital.
Source: Institutes for Healthcare Improvement
Some of Our Strategies: Provide necessary staff training. Continue investment in Information Technology. Hardwire accountability regarding quality at all levels within the hospital.
Some of Our Strategies: Invest in clinical technology appropriate for a first rate community hospital. Continue to invest in facility infrastructure.
Physical Facility and Technology Goal: Goal â€œProvide updated facilities and technology.â€? In 2010 Anna Jaques continued its strategy of
2. The Physical Therapy/Rehab Services
reinvesting in hospital facilities and purchasing
Department expanded into a 1600 square foot
updated technology for clinical and medical staff.
space in the Newburyport Medical Center.
We invested in clinical technology appropriate
Physical, occupational, and speech therapy
for a first rate community hospital, and that
services are now supported by state of the art
supports the skills of our physician specialists
equipment and attractive, bright private
1. A new, completely automated chemistry
3. The Radiology Ultrasound area was completely
analyzer was purchased for the laboratory.
redone to provide privacy and an attractive
The analyzer speeds up transmission of test
setting for patients. A dedicated bathroom
results, increases employee safety by reducing
for patients was also added next to the pro-
exposure to specimens, and increases patient
safety by automating manual processes. In 2010, the lab processed more than 643,000 tests for inpatients, outpatients, emergency room and surgical patients, and others.
A number of projects were completed throughout the hospital to refresh and renovate various departments: Laboratory: The reception area was updated with new carpet, lighting, paint, new modular cubicles and new task chairs. Radiology Reading Rooms: New physician reading rooms provide readiologists with the environment necessary to optimize image reading. Birth Center: A much needed new private charting area was built for the physicians, nurses, and midwives. CCSU was expanded to provide five more patient rooms to accommodate high volume. The Medical Records office received a pleasing new floor covering of vinyl tile to replace the stained carpet that was in place for many, many years.
4. The Anna Jaques chemotherapy infusion suite (shown above) celebrated its one year anniversary in the Newburyport Medical Center. In the first year in its new location, the infusion suite completed 2,774 patient visits (November 16, 2009 through October 31, 2010).
Some of Our Strategies: Develop a master facility plan. Maximize information systems including Computerized Physician Order Entry.
L: Current entrance used by some patients to access outpatient services. R: New entrance.
The Capital Campaign Our strategy to develop a master facility plan has come alive with the launch of the Anna Jaques Capital Campaign. Funds raised in this campaign, along with other financing, will support the construction of a new single occupancy room inpatient unit, a new energy saving power plant, and a new outpatient entrance. The Advanced Leadership Gift Phase of the campaign has attracted the largest capital gifts ever received by the hospital. (Please read about the campaign in detail on page 22). It is anticipated that construction will begin in May of 2011.
Operating room Capital was reinvested in the operating room (OR) suites to meet the needs of our specialty surgeons. These purchases included high definition cameras and equipment for surgeons in Ear, Nose, Throat (ENT), Orthopedics, and Urology.
Computerized Physician Order Entry (CPOE) In 2010 Anna Jaques completed the first phase of work necessary for full implementation of a Computerized Physician Order Entry system (CPOE), in accordance with state and federal mandates. The Massachusetts Hospital CPOE Initiative* named Anna Jaques Hospital one of the thirteen Massachusetts Pilot Hospitals found to be “most ready” for CPOE implementation. CPOE is credited with improving patient safety and quality, reducing medication errors**, shortening the length of hospital stays, curtailing unnecessary tests, and lowering healthcare costs through improved efficiencies. The first phase of work included the implementation of the electronic building blocks for CPOE. These include wireless technology throughout the hospital, electronic nursing documentation on mobile carts, and electronic bedside medication verification as part of the Electronic Medication Administration Record. It is expected that CPOE will be launched in all departments of Anna Jaques by late 2011.
The Order Set Sub-Committee of the CPOE project: Seen L to R, back row: Jeff Gwinn, Director Pharmacy, Michele Sasmor, MD Co-chair and physician champion, Allison Sherman, Co-chair, Erik Carter, Nursing Informatics, Sandra Levin, Patient Safety Officer, Maria Palumbo, Director Health Information Management. Seen L to R, front row: Eric Warne, Pharmacy, Ann Schofield, IT, Robert Buchanan, Chief Information Officer.
* The Massachusetts Hospital CPOE Initiative is a collaborative effort supported by the Massachusetts Technology Collaborative (MTC), the New England Healthcare Institute (NEHI), the Massachusetts Hospital Association (MHA), and the Massachusetts Council of Community Hospitals (MCCH). ** A study led by David Bates MD, Chief of General Medicine at Boston’s Brigham and Women’s Hospital, demonstrated that CPOE reduced medication error rates by 55% — from 10.7 to 4.9 per 1000 patient days. Rates of serious medication errors fell by 88% in a subsequent study by the same group.
Some of Our Strategies: Recruit selected specialists, working with the medical staff.
Physician Goal: Goal “Continue to recruit and retain an excellent medical staff.” In 2010 Anna Jaques continued to recruit well trained, experienced physicians to the hospital. A new affiliation with Beth Israel Deaconess Medical Center (BIDMC) has already given our physicians and staff access to selected medical resources not previously available. The affiliation has brought high-risk pregnancy care, advanced ultrasound, and genetics counseling to Newburyport so area residents can receive specialty care without the need to travel to Boston. In 2010 the following primary care, specialty trained physicians, and surgeons joined the medical staff.
Continue to develop primary care to address community needs.
Mary C. Chang, DO
Obstetrician/Gynecologist Women’s Health Care Medical School: Chicago College of Osteopathic Medicine, Chicago, IL Internship/Residency: Walter Reed Army Medical Center, Dept. of OB/GYN, Washington, DC Board Certified: American Board of Obstetrics & Gynecology
Paul S. Chang, DO
Orthopedic Surgeon Seacoast Orthopedic Associates Medical School: Chicago College of Osteopathic Medicine, Chicago, IL Internship: Walter Reed Army Medical Center, Washington, DC Residency: Brooke Army Medical Center, San Antonio, TX Board Certified: American Board of Orthopedic Surgery
Matthew N. Hall, MD
Radiologist Northeast Radiology Associates, Inc. Medical School: University of Massachusetts, School of Medicine, Worcester, MA Internship: Maine Medical Center, Department of Medicine, Portland, ME Residency: Maine Medical Center, Department of Radiology Fellowship: Body Imaging/Oncoradiology, Brigham and Women’s Hospital/ Dana Farber Cancer Institute/Harvard Medical School Board Certified: American Board of Radiology
Kay A. Ficht, MD
General Internist Coastal Medical Associates Medical School: Medical School, University of Hamburg, Hamburg, Germany Residency: Internal Medicine Residency, Illinois Masonic Medical Center, Chicago, Il Board Certified: American Board of Internal Medicine
Laura G. Harris, MD
Pathologist Seacoast Pathology, Inc. Medical School: Boston University School of Medicine, Boston, MA Internship: Boston Medical Center Residency: Beth Israel Deaconess Medical Center, Pathology, Boston Medical Center, Family Practice Fellowship: Surgical Pathology, Beth Israel Deaconess Medical Center Board Certified: American Board of Pathology
David W. Toth, MD
Linda M. Hindle, DO
Family Practitioner Georgetown Family Medicine Medical School: University of New England, Biddeford, ME Internship/Residency: New Hampshire– Dartmouth Family Practice, Concord Hospital, Concord, NH
Catherine Iasiello, MD
Endocrinologist Pentucket Medical Associates Medical School: University of Rochester School of Medicine and Dentistry, Rochester, NY Residency: Dartmouth-Hitchcock Medical Center Fellowship: Endocrinology, Diabetes & Metabolism, University of Virginia, Charlottesville, VA Board Certified: American Board of Internal Medicine-Endocrinology, Diabetes & Metabolism
Hematologist/Oncologist Commonwealth Hematology Oncology Medical School: St. George’s University School of Medicine, West Indies Residency: Internal Medicine, University of Missouri, Columbia Fellowship: Hematology/Oncology, University of Missouri Board Certified: American Board of Internal Medicine
Jonathan A. Uroskie, MD
Orthopedic Surgeon Sports Medicine North Orthopaedic Surgery, Inc. Medical School: MCP Hahnemann University School of Medicine currently Drexel University School of Medicine Internship: The University of Vermont, Fletcher Allen Healthcare Residency: The University of Vermont, Burlington Fellowship: Upper Extremity Microvascular Surgery, Alleghany General Hospital, Shriner’s Hospital, Philadelphia, PA Board Certified: American Board of Orthopedic Surgery
Robert M. Wood, MD, FRCS
Orthopedic Surgeon Sports Medicine North Orthopaedic Surgery, Inc. Medical School: Dalhousie University, Halifax, Nova Scotia, Canada Residency: University of Alberta, Edmonton Alberta, Canada Fellowship: Foot and Ankle, University of Texas, Houston, Adult Reconstructive Surgery, Brigham and Women’s Hospital/Harvard Medical School Board Certified: American Board of Orthopedic Surgery
Newly recruited physicians in the Emergency Department
Robin S. Gross, MD
Emergency Physician Emergency Department Medical School: University of Massachusetts, Worcester, MA Residency: Northwestern Memorial Hospital/McGaw Medical Center, Chicago, IL Board Certified: American Board of Emergency Medicine
Glen J. Sickorez, MD
Emergency Physician Emergency Department Medical School: University of Medicine and Dentistry of New Jersey Internship/Residency: University of Massachusetts Medical Center Board Certified: American Board of Emergency Medicine
James L. Morse, MD, CM
Emergency Physician Emergency Department Medical School: McGill University, Montreal, QC Internship/Residency: Yale University, Section of Emergency Medicine Board Certified: American Board of Emergency Medicine
Employee Goal: Goal “Continue to invest in employees and engage them in the future success of the hospital.”
Some of Our Strategies:
Anna Jaques Hospital believes that it is the responsibility of management and front line supervisors to create a work environment where employees
Mechanisms for employee involvement and communication among staff.
feel informed, involved, and recognized. To this end, hospital-wide strategies are in place to encourage communication, interaction, and recognition of good work.
Senior management/ department director accountability, through annual performance reviews, for employee satisfaction, and sense of being listened to by their department heads.
Prompt annual employee performance reviews, and monthly departmental meetings with staff, are required of department directors who are evaluated on these practices.
“Our employees are good to each other and to the patients.
Regular input is sought from staff on a variety of issues, from
Whenever we see a significant
smoking policies to the employee holiday party, through the
increase in patient volume,
Survey Monkey process. The results are reported in the
employees extend themselves,
employee newsletter. The monthly employee newsletter is distributed to all employees and
working longer when needed
emphasizes day to day employee questions and the answers to them.
and seeing more patients.”
• Employees can ask Senior Management for the tools necessary
— Delia O’Connor, President and CEO of Anna Jaques Hospital
to do their job through the internal e-mail system (Mox Mail) called “Mox Box” which goes immediately to the vice presidents for action. Answers are reported in the employee newsletter.
Shining Star Gallery
January: Annette Wilson OR Unit Coordinator, Pre-admission testing
February: Shannon Tudal Ultrasound
March: Michelle Allore, RN Birth Center
April: Kathleen Garnham Lab Associate
May: Nancy DiPirro, RN CCSU
June: Lorraine Keating, RN Neonatal Care Center
July: Margaret Childs, RN Emergency Department
August: Pat Joyce Radiology
September: Calvin Coleman Housekeeping
October: Marianne Green Laboratory
November: Molly Fisette, RN Birth Center
December: Roberta Kirmelewicz, RN ICU
• The president holds regular “Mini-town meetings”with employees so they can ask questions and express opinions. The questions and the answers are reported in the employee newsletter.
• Staff members participate in peer interviews of prospective employees. • Nursing takes part in purchasing decisions for equipment and inpatient furniture. Recognition:
• The Shining Star program allows patients to recognize employees. Once a month, a
“Shining Star” employee receives the privilege, for a month, of parking close to the hospital door. Employees who receive Shining Stars on a regular basis are also eligible for a small cash award.
• Nursing scholarships are awarded annually. (Please see details below.) • Each quarter the hospital gives awards to the departments with the most improved
patient satisfaction scores. A team photo celebrating the department’s success is published in the employee newsletter.
• An annual service award program recognizes employees who have reached milestone
Some of Our Strategies: Access to needed equipment and resources. Responsiveness to employee questions and preferences by senior management.
years of service.
In the 2010 Boston Business Journal (BBJ) independent, anonyomous survey of Anna Jaques employees, respondents ranked “trust with co-workers”, “satisfaction with current role”, and their ability to make an “individual contribution” as some of the areas that give them the most satisfaction at work. See page 15 for our BBJ award.
Annual Nursing Scholarships In 2010 four nursing scholarships, in the amount of $1,000 each, were awarded to employees seeking degrees in the field of nursing. The scholarships are given by the Anna Jaques Medical Staff, the Anna Jaques Community Health Foundation, the Lower Merrimack Valley Physician Hospital Organization (LMVPHO), and the Whittier Independent Practice Association (IPA).
“I know I want to spend the rest of my life caring for and helping people. I want to wake up every day knowing that I’m going to make an impact on someone’s life. This scholarship will help pay for my education.” Quote from a scholarship winner’s application
Scholarship winners stand with the scholarship presenters. Seen L to R: Ralph Castagna, Foundation Board member, Ashley Hand, RN, Megan Karg, Joe D. Hull, MD, President of the Medical Staff, Kathleen Pucci, RN, Jason Halpin, Kevin Lanphear, MD, President, LMVPHO and Whittier IPA
Community Image Goal: Goal “Enhance community awareness and perception of AJH and affiliated physicians.”
Some of Our Strategies: Develop signature initiatives regarding childhood obesity and senior programs. Increase advertising of the hospital, including specialty services, and physicians. Promote the training and expertise of affiliated physicians.
The colorful program engages children in play and hands-on teaching tools as they learn balanced eating habits.
The Torch for Heart Health To spread the word on heart disease,
Just Right Kids
the #1 killer of both men and women,
Make One Change (MOC)
The Anna Jaques Just Right Kids pro-
Anna Jaques Hospital created the
gram was created with a grant from the
Torch for Heart Health, with the
Charles and Marianne Small Foundation.
support of The Tannery Marketplace.
The program teaches portion control
It was the month of the Winter
and healthy eating to children aged 5
Olympics, so runners carried an
and younger. Just Right Kids provides
• On the MOC website: blogs
Olympic style “Torch for Heart
written by community and
written curriculum and hands-on
Health” more than 35 miles through
hospital members, Facebook
teaching tools for teachers, play-and-
seven communities served by the
page, and Twitter updates.
learn pieces for students, and education
hospital to spread the word about
materials for parents. Some of the
heart disease prevention. In each
• MOC magazine is mailed
teaching modules include, “How does
community runners were greeted
food travel from nature to your belly?”,
by elected officials and heart attack
and “What on earth is a legume?” To date
the program has been distributed to four
A multi-media communications platform providing health and wellness resources to families:
to 23,000 homes.
• MOC daily health news feed delivers the latest health news from across the country.
• MOC e-newsletter updates
day care centers serving 312 children.
subscribers on new doctors, and services at the hospital.
Introducing Dr. Kay Ficht, general internist, to the community.
Launching Dr. Linda Hindle’s family practice in Georgetown. Introducing Dr. Paul Chang, orthopedic surgeon, via Make One Change magazine.
Introducing Dr. Mary Chang, OB/GYN, via Make One Change magazine.
2010 – A year of awards and national recognition for Anna Jaques Hospital (AJH)
The Hospital As an Employer
Delia O’Connor, President & CEO of Anna Jaques Hospital
Anna Jaques was named one of the Boston Business Journal’s “2010 Best Places to Work”, large employer category, (500+ employees) based on responses received from anonymous employee surveys.
American College of Healthcare Executives 2010 Massachusetts Healthcare Executive of the Year Award.
Byron Matthews, Anna Jaques Hospital Trustee Massachusetts Hospital Association’s Trustee Excellence in Leadership award in recognition of Byron’s leadership and expertise given to the hospital since 1991.
The Hospital’s Lactation Program 2010 Breastfeeding Achievement Award, from the Massachusetts Department of Public Health recognizing “staff dedication to patient outcomes, breastfeeding instruction, and support for families.”
The Hospital’s Materials Management Department Annual Cost Savings Award from Yankee Alliance, Group Purchasing Organization, 3rd year in a row. The department won the award because it saved $543,000 in purchasing costs in fiscal year 2009, more than any of the 65 hospitals in the GPO medium-sized hospital category, (100 to 300 beds).
First annual “Breaking the Glass Ceiling” Business Award, Girls Incorporated, Jeanne Geiger Crisis Center.
The Hospital for Innovation Anna Jaques received national recognition for its successful implementation of the Health Saver Account HSA Saver Plan, an insurance plan option that reduces employer health care costs while encouraging improved employee health. The National Webcast: Anna Jaques was one of the featured organizations in Mercer’s national webcast, with host Paula Zahn, that showcased innovative solutions to rising healthcare costs. (Mercer is an international benefits firm and administrator of Anna Jaques’ health insurance plans). Other featured Mercer clients included American Express, Lockheed Martin, and Lowe’s. The Award: Modern Healthcare Magazine awarded Anna Jaques its “2010 Spirit of Excellence for Team” Award and $5,000 in recognition of the hospital’s collaboration with the Massachusetts Nurses Association (MNA) union bargaining committee to implement the HSA Saver Plan. The money was donated by the hospital and the MNA to the Foundation. The Presentation: Kaiser Permanente, the largest integrated managed care consortium in the US, invited Anna Jaques Vice President of Human Resources Stephen Salvo to present the Anna Jaques HSA Saver Plan to its conference exploring innovative solutions to controlling healthcare costs.
The Hospital’s Public Relations and Marketing Department New England Society of Healthcare Communicators Lamplighter Award Award of Excellence for the AJH “Just Ducky” print ad promoting the hospital’s aquatic therapy program.
Board of Trustees
George H. Ellison, Jr. Chairman
Byron J. Matthews Vice Chairman
Peter A. Hartmann, MD Secretary
Delia Oâ€™Connor, FACHE President/CEO
Joe D. Hull, MD President, Medical Staff
Wayne P. Capolupo Chair, Building Committee
Kim Williams, Chair, Board Quality Committee
David J. LaFlamme Chair, Finance Committee
Jason Krupp, MD Chief Medical Officer
Grace G. Connolly
Jessica Schoonmaker, MD
Charles R. Cullen
Janice C. Morse
Michele T. Sasmor, MD
Maurice Fremont-Smith III, MD
Ann Lagasse Chair, Foundation
Margaret K. McClure President, Anna Jaques Hospital Aid Association
George H. Ellison, Jr., Chairman Byron J. Matthews, Vice Chairman Peter A. Hartmann, MD, Secretary Delia Oâ€™Connor, FACHE, President/CEO Joe D. Hull, MD, President, Medical Staff Wayne P. Capolupo, Chair, Building Committee Kim Williams, Chair, Board Quality Committee David J. LaFlamme, Chair, Finance Committee Jason Krupp, MD, Chief Medical Officer
Rosalin Acosta Grace G. Connolly Jessica Schoonmaker, MD
Maurice Fremont-Smith III, MD Edward Dipple (not pictured) Ann Lagasse, Chair, Foundation
Charles R. Cullen Janice C. Morse Michael Jones Michele T. Sasmor, MD
Margaret McClure, President, Anna Jaques Hospital Aid Association
Joe D. Hull, MD, President
Saira Naseer-Ghiasuddin, MD Vice President
Guy Navarra, MD, Secretary/ Treasurer, Chief, Medicine
Ronald L. Freid, DO Chief, Emergency
Steven F. Parker, MD Chief, Anesthesia
Steven A. Mollov, MD Chief, Obstetrics & Gynecology
Laura G. Harris, MD Chief, Pathology
Christine Daragjati Riccardi, MD Chief, Pediatrics
Alexander Lipin, MD Chief, Psychiatry
Thomas M. Riley, MD Chief, Radiology
Kenneth J. Glazier, MD Chief, Surgery
PRESIDENT Joe D. Hull, MD VICE PRESIDENT Saira Naseer-Ghiasuddin, MD SECRETARY/TREASURER Guy Navarra, MD DEPARTMENT OF EMERGENCY MEDICINE Ronald L. Freid, DO, Department Chief Joe D. Hull, MD, Assistant Chief DEPARTMENT OF ANESTHESIA Steven F. Parker, MD, Department Chief Robert L. Kirkman, MD, Assistant Chief
DEPARTMENT OF MEDICINE Guy Navarra, MD, Department Chief H. Thompson Mann, MD, Assistant Chief
DEPARTMENT OF PSYCHIATRY Alexander Lipin, MD, Department Chief David E. Sorenson, MD, Assistant Chief
DEPARTMENT OF OBSTETRICS & GYNECOLOGY Steven A. Mollov, MD, Department Chief Rebecca L. Boyer, MD, Assistant Chief
DEPARTMENT OF RADIOLOGY Thomas M. Riley, MD, Department Chief Richard E. Rosin, MD, Assistant Chief
DEPARTMENT OF PATHOLOGY Laura G. Harris, MD, Department Chief Maurice Fremont-Smith III, MD, Assistant Chief
DEPARTMENT OF SURGERY Kenneth J. Glazier, MD, Department Chief David J. Swierzewski, MD, Assistant Chief
DEPARTMENT OF PEDIATRICS Christine Daragjati Riccardi, MD, Department Chief Tammy Bottner, MD, Assistant Chief
Letter from the Chief Financial Officer Four years ago the hospital’s strategic plan set a goal to “Build financial capacity to support strategic goals.” I am proud to report that Anna Jaques Hospital (AJH) finished the fiscal year in the black for the fifth consecutive year ending September 30, 2010, reporting a gain from operations of $2,553,000 which represents a 2.3% operating margin. Our employees and affiliated physicians played a major role in the hospital’s overall success. Department directors and managers aggressively held expenses down during the year while hospital revenues and volumes fell short of projections. Patient volume decline is well documented, and is occurring nationally, especially in elective services such as laboratory and radiology testing. Above average growth in Emergency Department visits and operating room procedures created an increase of 3.2% in patient service revenue from the prior year. Hospital expenses increased by a similar amount in FY 2010, allowing us to surpass and achieve our budget goals for 2010. One of the key successes for the AJH community in 2009 and 2010 was the Whittier Independent Physician Association (IPA) joining with the Beth Israel Deaconess Physician Organization (BIDPO), which is the BIDPO physician contracting organization. This collaboration ultimately strengthened the Anna Jaques’ affiliated medical staff. Our managed care pay for performance goals in 2010 focused on technology improvements and quality outcomes for our patients. We achieved a 98% success rate with Blue Cross Blue Shield and our incentive payments contributed to the positive financial results in 2010. We budgeted for, and spent, $4.2 million for capital investment in clinical equipment and renovations to our facility. Two major investments were the new automated core laboratory system and our radiology imaging archiving system upgrades. The continued support of the hospital Board of Trustees, Finance Committee, Investment Committee, Pension Committee, Audit Committee, and the respective chairs makes our progress at Anna Jaques possible and is greatly appreciated.
Mark L. Goldstein Anna Jaques Hospital Executive Vice President and Chief Financial Officer
Statement of Operations Years Ended September 30 2010 2009 Operating Revenues: Net patient service revenue Other operating revenue Net assets released from restriction Total operating revenues Operating Expenses: Salaries and wages Employee benefits Supplies and other Provision for uncollectible accounts Interest and depreciation Total operating expenses Gain (loss) from operations Nonoperating gains, losses and expenses, net Excess (deficiency) of revenues and gains
$105,987,243 3,306,918 166,190 _____________ 109,460,351
$103,105,020 2,898,502 80,010 _____________ 106,083,532
49,142,820 12,109,451 36,608,085 4,846,793 4,200,042 _____________ 106,907,191
47,214,947 11,141,672 35,671,977 4,653,843 4,670,933 _____________ 103,353,372
$ 2,553,160 213.465 _____________ $ 2,766,625
2,730,160 (66,324) _____________ $ 2,663,836
Seacoast Regional Health System, Inc. Consolidated Balance Sheets September 2010 2009 ASSETS Current assets: Cash and cash equivalents $ 12,612,739 $ 12,113,780 Patient accounts receivable, less Allowance for uncollectible accounts of $4,344,313 in 2010 and $2,645,609 in 2009 13,696,893 12,907,097 Materials and supplies 1,223,877 1,168,418 Assets whose use is limited-current portion 808,559 500,894 Prepaid expenses and other current assets 1,821,138 1,122,801 ___________ ___________ Total current assets 30,163,206 27,812,990 ASSETS WHOSE USE IS LIMITED OR RESTRICTED Investments: Beneficial interest in perpetual trust 3,225,131 Board designated funds 9,324,204 Donor-restricted funds 8,168,289 Pledges receivable 4,739,620 ___________ Total assets whose use is limited or restricted 25,457,244 Property, plant and equipment, net Other assets Total Assets
2,968,956 8,656,681 7,428,560 346,972 ___________ 19,401,169
23,327,412 23,333,513 3,310,615 3,032,062 ___________ ___________ $ 82,258,477 $ 73,579,734
September 2010 2009 LIABILITIES AND NET ASSETS Current liabilities: Current portion of long-term debt $ 953,256 Accounts payable and accrued liabilities 11,314,183 Due to third-party payors, net 1,585,057 ___________
$ 912,782 11,182,710 1,688,671 ___________
13,852,496 9,617,419 17,563,179 ___________ 41,033,094
13,784,163 10,569,930 14,932,178 ___________ 39,286,271
Total current liabilities Long-term debt, less current portion Other liabilities Total liabilities
NET ASSETS: Unrestricted Temporarily restricted Permanently restricted Total net assets Total Liabilities and Net Assets
24,435,468 22,546,161 11,675,022 6,889,083 5,114,893 4,858,219 ___________ ___________ 41,225,383 34,293,463 ___________ ___________ $ 82,258,477 $ 73,579,734
“Only great souls know the grandeur there is in charity.” – Jacques Bossuet
Welcome to the 2010 Annual Donor Listing
Letter from the Chair of the Foundation
The Anna Jaques Community Health Foundation is alive and well, and continues to follow the example set forth by Miss Anna Jaques in 1884 when she started the hospital with her gift of $25,000. During the last fiscal year, the Foundation continued to thrive based on the generous philanthropic support from individuals, businesses, and foundations throughout the communities the hospital serves. It is in that spirit of giving that the hospital has embarked on the advanced leadership gift phase of a major, comprehensive Capital Campaign called – Your Hospital: The Campaign for Anna Jaques. Throughout this donor listing you will see examples of the unprecedented giving that the hospital has experienced over the last year in both the Annual Fund and the Capital Campaign. To those who have made our hospital – your hospital – a philanthropic priority, I say thank you. And on behalf of the Anna Jaques Community Health Foundation Board of Trustees, I thank you for making the investment in the future of Anna Jaques and entrusting us with your charitable giving.
With warm regards,
Ann M. Lagasse Chair, Anna Jaques Community Health Foundation
Letter from the Chair of the Capital Campaign
In September, 2009 Anna Jaques Hospital and the Anna Jaques Community Health Foundation officially began the advanced leadership gift phase of a new Capital Campaign called Your Hospital: The Campaign for Anna Jaques. The campaign is focused on raising private philanthropic support to construct a new single occupancy inpatient unit, a new entry to outpatient services, and a new power plant building. The new inpatient unit will enable the hospital to provide more single bed rooms for patients, which will ultimately improve patient satisfaction, the quality of care, and the overall desirability of the hospital in the community. The construction of the new unit on the third floor of the hospital will more than double the percentage of private medical surgical beds at Anna Jaques Hospital to almost 90% of the beds. The new power plant building will allow the hospital to remove the current smoke stack and loading dock area, and house all new, energy efficient utilities in a much more efficient central plant. This will greatly improve the main entrance to the hospital and the access to outpatient services. As the campaign chair, I am happy to report to you on our outstanding progress and the unprecedented support we have received to date. I thank all of those individuals, businesses, and foundations who have stepped up and made substantial, leadership gifts thus far. I am confident that we will continue to experience great success in our campaign efforts as we prepare to reach out to all of the communities our hospital serves.
With thanks and warm regards,
Charles R. Cullen Chair, Capital Campaign
Your Hospital: The Campaign for Anna Jaques – Advanced Leadership Gift Phase – Donor Listing $1,000,000 + Institution for Savings Charitable Foundation The Newburyport Five Cents Savings Bank
$500,000 to $1,000,000 The Mary Alice Arakelian Foundation The Provident Bank
$100,000 to $500,000 The Capolupo Family Frank L. Currier Charitable Foundation Demoulas Foundation The Gerrish Family Foundation Jay Howlett/Chase and Lunt Insurance Agency Strem Chemicals, Inc. Barbara and Edward Wilson Kim Williams and Trevor Miller James and Christine Zampell/Zampell Companies
$50,000 to $100,000 Fred and Donna Abdulla Dan Abdulla and Mark Moquin Anna Jaques Hospital Aid Association Ralph Castagna/Castagna Construction Charles R. Cullen Greater Newburyport Emergency Physicians, Inc. Joe’s Playland Ann and Chuck Lagasse Merrimack Valley Anesthesia Associates Newburyport Area Industrial Development Foundation Delia O’Connor and Dr. E. Thomas O’Neil Mark F. Welch
$25,000 to $50,000 The Kennard L. Bowlen Charitable Trust Jack and Denise Bradshaw Colden Seymour Ear, Nose, Throat & Allergy Associates Darling Consulting Group, Inc. George and Donna Ellison Mark and Susan Goldstein Dr. Bernhard and Susan Heersink David and Virginia LaFlamme Byron and Helen Matthews Moseley Fund for Social Services Dr. Guy and Rachel Navarra Mrs. Noreen C. Pramberg
Dr. Michele Sasmor and Dr. David Strohschein Seacoast Pathology Seacoast Medical Associates
$10,000 to $25,000 Ambrosi, Donahue, Congdon & Co. CPA’s Trey Byrnes Frank and Deborah Chiaravalloti Bernard Christopher, Jr. Richard and Kathy Eaton Michael L. Jewell Michael and Linda Jones Peter Kelly and Family Zachary M. Longley Richard and Lisa Maki David and Patricia Mansfield Lisa L. Mead and Christine Doherty Richard and Eva Napolitano Stephen and Millicent Salvo Scott D. and Amy B. Vandersall
Under $10,000 Rosalin Acosta Anonymous Christopher and Elizabeth Armstrong Bob and Nan Becker John Bosen John Cameron Craig and Margaret Childs Mary Anne Clancy Freeman and Maureen Condon Frank G. Cousins, Jr. Scott and Cassandra Eaton Robert and Diane Gonthier Mr. and Mrs. Lawrence Hoyt, Jr. Laurie H. Knapp Carl and Dianne LeSage Margaret Kelleher McClure Nancy M. Moore Charles W. Morse, Jr. Janice and Charles Morse William O’Flaherty Ray and Arline Pouliot Esther Sayer Wayne and Susan Tatro Mr. and Mrs. Jack Sanborn Chuck and Diane Withee James G. Zafris, Jr.
Community Banks and Local Foundations Lead the Way
Institution for Savings leads the way with $1.5 million gift
and a $100,000 collective gift from the bank’s
In March, the Institution for Savings, through
Provident Bank board of directors unanimously
its charitable foundation, made the lead gift to the hospital’s campaign in the amount of $1.5 million. This is the largest philanthropic gift ever made to Anna Jaques Hospital. It was also the largest gift ever given by the bank. The new single occupancy medical surgical inpatient unit will be named after the Institution for Savings. In the past, the Institution for Savings has made generous contributions to the construction of the Gerrish Fast Track, the pur-
15 member board of directors. When The approved the $500,000 grant to the Capital Campaign in mid-May, bank President and CEO Charlie Cullen, (former chairman of the Anna Jaques Community Health Foundation and a hospital trustee), shared his intention to make a personal gift to the Capital Campaign. Showing their support for the hospital, each board member made an individual contribution that totaled $100,000. In recognition of this collaborative gift, the hospital will name the third floor Medical
chase of high definition cameras for the
Surgical East unit for The Provident Bank.
operating room, and supported the Foundation’s
The Provident Bank is a long-time supporter of
Anna Jaques. In the past the bank has contributed funding for the Emergency Department (ED)
Newburyport Five Cents Savings Bank donates $1 Million to single occupancy project
Gerrish Fast Track, construction of a pediatric sub-unit, and the purchase of state-of-the-art technology in the operating room.
The Newburyport Five Cents Savings Bank advance leadership gift phase of the hospital’s
Mary Alice Arakelian Foundation gives hospital $500,000
Capital Campaign. This is the largest donation
The Mary Alice
the Newburyport Five Cents Savings Bank has
given to any organization. In the past the bank
pledged $500,000 to
has contributed generous funding to the hospital
the hospital’s campaign.
for state-of-the-art technology in the operating
The Mary Alice
room. The bank also funded the building of the
mobile technology dock outside the emergency
has long been involved
department (ED) and assisted in the construction
with the hospital and
of the Gerrish Fast Track. In recognition of the
bank’s significant contribution, the second-floor
generously over the
Critical Care Step Down Unit will be named
last several years,
after the Newburyport Five Cents Savings Bank.
donating to the new
pledged $1 million to Anna Jaques as part of the
Gerrish Fast Track
The Provident Bank and its board give $600,000 to Anna Jaques
Mary Alice Arakelian
in the emergency department, and funding new radiology equipment and high-definition cameras for the operating rooms. The existing
The Provident Bank made a gift of $600,000 to
Med/Surg West inpatient unit will be named
the Capital Campaign. The donation is comprised
the Mary Alice Arakelian unit.
of two parts: a $500,000 grant from the bank,
in Support of Hospital’s Capital Campaign
The Mary Alice Arakelian Foundation was created by Nicholas Arakelian in 1965 and
A family foundation and dedicated supporter of Anna Jaques
activated after his death in 1980. Its creation
The Gerrish Family
by all accounts was an act of love for and devotion to his wife Mary Alice, whom Nick hired as a bookkeeper out of Newburyport High School in the early 1930s. The two subsequently fell in love and married, and never had children. When she died in 1965, Nick sought a way to honor her memory and keep her name alive. The Mary Alice Arakelian Foundation was created.
Foundation made a $250,000 commitment to the Capital Campaign. In recognition of their gift, the Emergency Department at Anna Jaques will be named after the Gerrish Family Foundation. Most recently, the Gerrish
Family Foundation supported the project to
Area businesses, foundations, families give generously to hospital Capital Campaign
now named the Gerrish Fast Track. The family
The success of Your Hospital: The Campaign
purchase major surgical services and imaging
for Anna Jaques to date can be credited to
equipment. These gifts symbolize the leader-
the outstanding support received from many
ship of the Gerrish Family Foundation and
business and individuals from the Greater
their generous philanthropic support of Anna
A family gift supports the hospital
A locally headquartered company pledges its support
In July, the Capolupo Family showed its strong
build the Emergency Department Fast Track, has also given gifts that allowed the hospital to
support of, and dedication to, the hospital with
In December, Christine and James Zampell
a pledge commitment of $250,000. This pledge
and the Zampell Companies made a $200,000
will go to the hospital’s Annual Fund and Capital
pledge to the hospital’s Annual Fund and
Campaign over the next five years. In recogni-
Capital Campaign. The five-year pledge will be
tion of the gift, the family decided that the new
recognized by naming the new power plant the
outpatient entrance (rendering seen on page 27)
Zampell Building. The new, energy efficient
should be named in honor of their beloved mother,
power plant is an important part of the
Virginia Ann Capolupo. Wayne Capolupo, one of
hospital’s Master Facility Plan project. The
Mrs. Capolupo’s sons, is currently a member of
new Zampell Building will be home to the
the Anna Jaques Hospital Board of Trustees,
hospital’s boilers, generators, and loading dock
and the chair of the board’s Building Committee.
for shipping and receiving. The hospital will be able to beautify and landscape the area that these functions currently occupy by the front door.
Architectural Renderings of the Master Facility Plan Project
This is an overhead view of the completed Master Facility Plan project. This view shows the new Institution for Savings Inpatient Unit (the tallest part of the building in this illustration), the new Virginia Ann Capolupo Entrance (at the end of the gray walkway), and the new Zampell Power Plant Building (far left).
This rendering shows the design of the single bed occupancy inpatient rooms on the new Institution for Savings Inpatient Unit. This unit will have all single patient rooms, private bathrooms and showers, and space for a family member or friend to stay overnight.
This is a ground level view of the new Virginia Ann Capolupo Entrance named in recognition of the gift made by the Capolupo Family and SPS New England. Part of the Master Facility Plan is a commitment to beautify this area of the hospital campus, and to provide better access for patients receiving outpatient services.
This view shows the new Zampell Power Plant Building, named in recognition of the gift made by James and Christine Zampell and the Zampell Companies. The new building will house the hospitalâ€™s utilities and will incorporate the loading dock for shipping and receiving. Construction of the building and the new power plant will allow the hospital to become much more energy efficient and reduce emissions.
“Rio on the River” Raises over $80,000 More than 300 people attended the Anna Jaques 5th annual Beach Party, “Rio on the River”. This year the party raised more than $80,000 (net of expenses) to support surgical services at Anna Jaques Hospital. The Beach Party event has now come to a close. Over the past five years, the event has raised more than $400,000 for hospital initiatives, Beach Party co-chairs, Louis and Cyndi Barry-Rubenfeld (far L and R), are joined by event attendees and contributors, Cynthia Gompers and Wayne Capolupo.
equipment, and growing patient
Rio on the River dancers flank Peter and Cheryl Ann Kelly and Foundation Board Chair Ann Lagasse.
services. These purchases were made possible by the community’s support, the support of our sponsors, in kind donors, our dedicated volunteers, and our event co-chairs Louis Rubenfeld and Cyndi Barry Rubenfeld.
Delores Perkins, Marc MacBurnie, Ralph Castagna and Barbara Digiovanni enjoy another successful Beach Party.
A Taste of Autumn Wine Tasting Raises over $30,000 The 8th Annual Anna Jaques Wine Tasting drew more than 300 people to an event that has grown annually. Proceeds from the event supported the purchase of Ear, Nose, and Throat (ENT) surgical equipment. ENT is a growing specialty at Anna Jaques and ENT surgeons require specialized, delicate equipment. Many thanks go to our dedicated volunteer committee and event co-chairs, Rachel Navarra and Kristin Tallman. The Wine Tasting has raised nearly $250,000 in eight years to support the hospital and its capital equipment needs.
L to R: Rachel Navarra, Wine Tasting co-chair, Joyce Lehan and Kim Kolesha enjoying the evening.
L to R: Dr. Tom O’Neil, Delia O’Connor, President and CEO of Anna Jaques and Peg McClure, President of the Anna Jaques Aid Association
L to R: Ronnie and Melinda March are joined by Mary Williamson and Charlie Cullen, Chair of the AJH Capital Campaign.
Fore Your Health Golf Outing Raises nearly $100,000 The 2010 “Fore Your Health” golf outing raised nearly $100,000 for the hospital. This year’s funds supported the purchase and installation of a fully automated, state of the art, chemistry analyzer system in the laboratory. The “Byron Bowl” winning team was Newburyport High School, represented by Jack Ronan and Cam Caldwell. Winners in the AM round: Women’s: Jessica Perkins, Mindy March, Donna Savage,
The Matter Communications sponsored foursome of Michael Torrisi, Scott Signore, Jesse Ciccone, and Jeff Tahnk.
Mary Lou Welch Co-ed: Tim Webster, John Veneski, Matt McGonagle, Mikayla Kaulback Men’s: Jay Howlett, Jason Moore, Mark Welch, Bill Piercey Winners in the PM round: Women’s: Betty Ann Wilson, Mindy March, Donna Savage, Sara Twombly Co-ed: Jim Borek, Donna Twombly, Dr. Joe Hull, Dr. Eric Wilner Mens: Scott Vandersall, Michael Arndt, Tim Johnson, Armand Sancartier
Longtime Golf Outing Chairman Byron Matthews presents the Byron Bowl trophy and check to the winning team from Newburyport High School. L to R: Ben Gross, Johannes Lee, Jack Ronan, teacher Steve Malenfant, Byron Matthews, Cam Caldwell, Cooper Hines, Dylan Fitzgerald
Aid Association Supports Hospital through Philanthropy The Anna Jaques Aid Association donated $71,000 to the hospital in 2010, the result of many hours of hard work on the part of Aid Association volunteer members. The first $10,000 of the Aid’s gift will go to the hospital’s Capital Campaign. It is the first installment of a $50,000, five year pledge. In recognition, one of the inpatient rooms on the new Institution for Savings Inpatient Unit will be named for the Aid Association. The rest of the gift will be used as follows:
• $30,000 to the med/surg floors to support the purchase of a new nurse call system • $30,000 will support improvements in the Cardiac Catheterization Lab • $1,000 will go to the Anna Jaques Emergency Fund for at risk patients and families. Each year the Aid raises money for the hospital through Great Chefs’ Night, the Gift Shop, and various events. This year more than half of the money raised, $42,000 of the $71,000, came from Gift Shop sales. Anna Jaques sincerely thanks the Aid Association for this substantial gift, their partnership, and the important role they play to increase philanthropic support for the hospital.
The Foundation Board
Ann Lagasse, Chair
Ginny Eramo, Vice-Chair
Donna Twombly Secretary
Mark Goldstein Treasurer
Mary Anne Clancy
Betsy Tuthill Farrell
Mission Statement The Anna Jaques Community Health Foundation was established in 1996 to advance the mission of Anna Jaques Hospital by developing a strong base of philanthropic support for the institution and its regional health care system. This is accomplished through an ongoing program to identify, cultivate, and solicit donors and friends of the hospital. The Foundation also ensures proper stewardship of donated funds through the appropriate investment, management and disbursement of those funds.
The Community Health Foundationâ€™s Board of Trustees is comprised of a strong nucleus of community and business leaders. These committed volunteers represent the private and public sectors within the service area and are focused on the mission of the Foundation and ultimately increasing the awareness and need for philanthropic support of our community hospital.
OFFICERS Ann Lagasse, Newburyport Newburyport Development, LLC Chair Ginny Eramo, Newburyport Interlocks Salon & Day Spa Vice-Chair
Marshal Tom Howard
Guy Navarra, MD
Donna Twombly AJH Employee Representative to the Board Secretary Chair, AJH Employee Campaign
Ralph Castagna, Newburyport Castagna Construction Craig Childs, Newburyport MacDonald and Pangione Insurance Joe D. Hull, MD President, Medical Staff
Mary Anne Clancy, Newburyport Institution for Savings Barbara Cullen-Pasti, Newburyport HealthWyse Sharon Currier, Newburyport Currier & Associates, Inc. Scott Eaton, Merrimac Newburyport Five Cents Savings Bank Betsy Tuthill Farrell, Newburyport Cynthia Gompers, Newburyport Juice Plus
Margaret K. McClure President, Anna Jaques Hospital Aid Association
Richard J. Napolitano, Jr. Vice President & Executive Director
Ali Jahn Development Operations Specialist
George H. Ellison, Jr. Chairman of the Board of Trustees Anna Jaques Hospital
Joe D. Hull, MD President, Medical Staff Anna Jaques Hospital
Trey Byrnes, Newburyport Inverness Financial Group
Delia O’Connor, FACHE President and CEO
REPRESENTATIVES TO THE BOARD
Cyndi Barry-Rubenfeld, Amesbury Circle Furniture
George H. Ellison, Jr. Chairman of the Board of Trustees
Charles Withee, Hampton, NH The Provident Bank
Delia O’Connor, FACHE President and CEO Anna Jaques Hospital
Kathy Aiello, Newburyport (not pictured) SPS New England
Scott Vandersall, Hampton, NH TD Bank
Mark Goldstein Anna Jaques Hospital Treasurer
Daniel Abdulla, Newburyport Joe’s Playland Scott Vandersall
Guy Navarra, MD, Newburyport Seacoast Medical Associates
Marshal Tom Howard, Newbury Newburyport Police Department Michael Jewell, Amesbury Coldwell Banker
Margaret K. McClure, West Newbury President Anna Jaques Hospital Aid Association
FOUNDATION STAFF Richard J. Napolitano, Jr. Vice President & Executive Director Ali Jahn Development Operations Specialist
Annual Giving Gifts and pledges received between October 1, 2009 and September 30, 2010 We gratefully acknowledge the following donors for their generosity and extend our gratitude to those who have asked to remain anonymous. The support of our community allows us to continue providing high quality patient care close to home.
The Leadership Circle The leadership circle was established to recognize friends of Anna Jaques Hospital who have demonstrated leadership support throughout the fiscal year with annual gifts and/or event sponsorships of $1,000 or more.
$50,000 – $99,999
Drs. Salman and Saira Ghiasuddin*
Anna Jaques Hospital Aid Association*
Dr. Bernhard and Susan Heersink*
Sea View Retreat
Institution for Savings Charitable Foundation*
Chuck and Ann Lagasse*
SeaCoast Pathology, Inc.
The Mary Alice Arakelian Foundation*
Matter Communications, Inc.
Edward S. and Winifred G. Moseley Foundation*
Pentucket Medical Associates Inc.*
The Newburyport Five Cents Savings Bank*
J. Russell Potter
Steffian Bradley Architects
Estate of Marion Roaf*
SPS New England, Inc.*
The Wallace Family Trust
Strem Chemicals, Inc.*
The Corporate Benefits Group, LLC
$25,000 – $49,999 William O. Moseley Foundation*
$10,000 – $24,999 Drueding Foundation* David and Cynthia Gompers* Merrimack Valley Health Services, Inc.* Newburyport Area Industrial Development Foundation* Newburyport District Nursing Service* Newburyport Society for the Relief of Aged Women Harry M. Pethybridge Trust Estate of Leland Roaf* Robert J. Daverman Foundation* The Provident Community Foundation, Inc.* Trevor Miller and Kim Williams*
$5,000 - $9,999 Action Ambulance Service, Inc. Alliance Imaging, Inc.* Ashland Engineering and Commercial Construction* Blue Cross Blue Shield of Massachusetts, Inc.* Wayne Capolupo* Castagna Construction Corp.* Charles and Maryann Small Charitable Foundation Chase and Lunt Insurance Agency* Demoulas Foundation* Esty Survivors Trust
The Kennard L. Bowlen Charitable Trust The Provident Bank*
$1000 – $2,499 Associates
Walsh Brothers, Incorporate
Elizabeth S. Abby Stearns*
Ed and Barbara Wilson*
Frederick and Donna Abdulla
Zampell Refractories, Inc.*
Rosalin Acosta Otto and Edith Anderson*
$2,500 – $4,999 Partners
Dr. Daniel and Sandra Appleton*
Dan Abdulla and Mark Moquin*
Bob and Nan Becker*
Blatman, Bobrowski and Mead, LLC*
Stephen and Teri Bennett
BNY Mellon Wealth Management*
Coldwell Banker Residential Brokerage Cares*
Colden Ear, Nose, Throat & Allergy Associates
Charles R. Cullen*
Dr. Daryl Colden and Kristin Tallman*
Doctors Insurance Services of New England, Inc.
Ken Frank and Annemargaret Connolly*
Donoghue, Barrett and Singal, PC
Attorneys James and Grace Connolly
George and Donna Ellison*
Arthur and Sharon Currier
Greater Newburyport Emergency Physicians, Inc.
Darling Consulting Group
Latitude Sports Club*
Mark and Susan Goldstein*
Richard and Kathy Eaton*
David and Jody Fowler
MLS Property Information Network*
Estate of Charles Moseley*
Newburyport Development, LLC*
Jeffrey M. Gwinn
NextEra Energy Seabrook Station*
Dr. Peter and Karen Hartmann
Delia O’Connor and Dr. Tom O’Neil*
Dr. Anthony and Joanne Hayden*
Owens and Minor*
Health Partners New England, Inc.*
Matthew and Shauna Pieniazek
George and Janice Hilton*
Simmons and Sons Flooring
Fred and Stefanie Hufnagel*
Dr. Joe and Elizabeth Hull*
Infinitt North America Inc.*
Kenneth and Jeanne Barney
Hilary J. Sondik
KBK Systems and Interiors, Inc.
Gary and Virginia Brown
Sunday AA Meetings
Charles and Joyce Ketcham
Robert Buchanan ,Jr.
David and Virginia LaFlamme*
Kerry and Margaret Cargill
Toscano and Ardito, PC
Frank and Deborah Chiaravalloti
Transaction Resources, Inc.
Richard and Lisa Maki*
Mary Anne Clancy
Mark Richey Woodworking and Design*
Coldwell Banker Residential Brokerage
University System of New Hampshire
Byron and Helen Matthews*
Construction Engineering Services
Mr. Robert K. McMenamin
Dr. Bruce and Leila Cooper
Jerome and Joan Weinstein
Lisa L. Mead
William and Cynthia Cooper
George Pasti and Barbara Cullen-Pasti
Jonathan and Betsy Woodman
Dr. Steve and Paula Mollov*
Richard and Sheilah Doolan
N.A. Nichols Co., Inc.
Bob and Judy Eisenberg
Richard and Eva Napolitano*
Tom and Ginny Eramo
Dr. Guy and Rachael Navarra*
$250-$499 The Honorable Christopher Armstrong and Elizabeth Armstrong
Vania and Barbara Oâ€™Connor
Arwood Machine Corporation
Albert C. Peterson*
Halley Elevator Company, Inc.
David Bailey, Jr.
Dr. Dan and Jill Rich
Thomas D. Haywood
Thomas Riley, MD
Dr. Rowen and Susan Hochstedler
Dr. Richard and Susan Rosin
Illinois Tool Works, Inc.
Stephen and Millicent Salvo*
Stuart and Cindy Johnson
John A. Burgess
Jessica Schoonmaker, MD
Seacoast Medical Associates*
Stanley and Diana Kulfan
Dr. Les and Louise Sebba*
Peter and Marlene Carlson
Southwest Consulting Associates
James and Janise Cashman
Arthur and Dorothy Chapman
Toshiba Business Solutions New England*
Margaret and Craig Childs
Thomas and Lois Valeo
Frank W. Lowe Trust
Colonial Village III, A Condominium
Scott and Amy Vandersall
Merrimack Valley Federal Credit Union
Committee to Elect Frank G. Cousins, Jr., Sheriff
James and Karen Wakefield*
Donald and Nancy Mitchell
Zarr Limited Partnership
Janice and Charles Morse, III
Demakis Law Office
National Healing Corporation
Newburyport Rotary Club
Scott and Cassandra Eaton
Northeast Dermatology Associates
Howard and Wanda Fairweather
William P. Oâ€™Connor
Frances M. Pearson
William L. Plante
Patricia J. Powers
General Linen Services
Rowley Commerce Associates, LLP
Georgetown Savings Bank
Saturday Morning Group
Craig and Alisa Goldblatt
*Member of leadership circle for three or more consecutive years.
Thomas and Michelle Howard
Josiah and Donna Welch
Peter and Patricia Hoyt
Mary Lou Welch
The Byron Family
Patrick and Heather Johnston
Alexander and Anne White
Joseph and Denise Callahan
Dr. Paul and Maria Freedberg
Chuck and Diane Withee
Mr. and Mrs. Harry Karahalis
Patricia A. Woodward
Richard and Eileen Cammett
Denis W. Gagnon
Richard and Laura Langworthy
Katherine E. Wysong
Attorneys Alan and Mary Ganz
Kevin and Ann Gasiorowski
Ross and Donna Gill
William and Carol Abbott
Lindsay H. Cavanagh
Joseph J. Gillen
MacDiarmid Machine Co.
Tom and Lucy Abisalih
Thom and Alice Gould
James and Rosemarie McCobb
Circle Finishing, Inc.
Graf Brothers Leasing, Inc.
John Murdock and Kathy Aiello
Daniel and Janet Graf
Clipper City Car Wash
Gram’s Homemade Ice Cream, Inc.
Ambrosi, Donahue, Congdon and
Norman and Alicia Colby
Tom and Kim Litle
Jeff and Kelly Gray
John and Jean Moak
Gary F. Coltin
Robert and Carla Moore
Gayle A. Corcoran
James Griffin, Jr.
Benedict and Clarice Andreozzi
Corliss Bros. Nursey and Garden
Anthony and Nancy Grillo
Nicholas and Vivian Metcalf
Newburyport Dental Associates, PC
George and Emma Andrews
Courtyard Roastbeef and Subs
Victor and Margaret Atkins
Theodore and Gabriele Atkinson
Thomas and Diane Pendergast
Keith and Donna Attenborough
Harbor Garden Center
Plumbing Heating Cooling
Balser Promotions and Consulting
Custodial Partners LLC
Quascacunquen Lodge 39 IOOF
Moss Quinlan and Boni Morse
Mr. and Mrs. David Hildt
Ruth Ann Beberman
Delande Supply Co. Inc.
Jim and Winnie Reusch
Steven and Jean Berger
Peter J. Denn
Michael and Nancy Roy
Francis and Doris Blood
Dr. Vincent and Sheila Russo
Gail N. Dickson
Home Health Foundation
Ronald J. Saporito
Thomas and Elizabeth DiGiuseppe
John and Marie Bowles
John Dodge and Anne Dooley
Molly M. Shamas
John and Patty Doggett
David and Priscilla Smith
Francis and Frances Donahue
Joseph and Rena Doucet
Institution for Savings
Sunoco Service Station
Ali and Anders Jahn
Raymond E. Drouin
James C. Bourque Construction, Inc.
Arlene A. Tallberg
Mary and Jack Brooks
Susan Marie Jordan
David B. Tibbetts
Frederick J. Buckley
Paula and Jay Jorgenson
JRM Hauling and Recycling Services, Inc.
Charlene A. Torrisi
Mabel E. Kalashian
Rebecca Vigneault, RN
David and Katharine Kaplan
Karl Storz Endoscopy
Contractors of Greater Boston
Louis Rubenfeld and Cyndi Barry-
Lisa Walsh, CNM
Robert and Jane Millette
Frederick and Paula Wandland
Dr. Robert and Jane Weiss
Cheryl J. Kirby
Josiah and Ann Morrill
Lester and Jean Kirkpatrick
Salisbury Beach Betterment
Albert and Elizabeth Wencl
Karen Klein Brandt
Mr. and Mrs. Charles Morse, Jr.
Jesse and Margaret Motes
West Newbury Town Office Employees
Jay and Laurie Knapp
Ralph and Kathryn Mulcahy
Sandra B. Lepore, Inc.
Thomas and Janice Neely
David and Tara Wright
Laffely Real Estate Associates
Mr. and Mrs. Raymond Nippes
Dr. Leo and Mary Shapiro
North Shore Bank
Claudette Novak, RD
David and Carolyn Shepard
Nancy Jo Lavoie
Ted and Marilyn Shepard
George and Claire Lawrence
John and Gloria O’Connell
Up to $99
Richard and Tonya Lebel
Robert L. Smith
Jeffrey N. Adams
Gary and Laurie LeBlanc
Bill and Donna O’Flaherty
Christopher O’Keefe, Jr.
Imelda St. Pierre
Clarence S. Allard
Theresa M. Ouellet
Angele and Wilfred Allen
Fernando and Elena Amato
Rodney and Barbara L’Italien
John and Joan Anderson
Charles and Linda Stefanidakis
Curtis and Lynne Penney
Kathy C. Stevens
Gordon and Jane Andrews
Carolyn Madison, DMD
Rosemary F. Perkins
R. Deane Stoehr
Thomas and Patricia Stubbs
Bruce G. Picard
Bradford W. Sturtevant
Mary Ann Apperti
Market Street Inn
Paul and Janice Swindlehurst
Francis and Olga Pierce
Charles and Jean Takesian
Benjamin and Anne Armstrong
Michelle E. Plaisance
Michael and Margaret Taranda
Kathleen A. Marshall
Louis and Claire Poisson
Eugene R. Tatro
David and Pam Arthur
Stephen and Jill Atherton
Scott and Lynne Terry
Robert and Patricia Mattheson
Percy and Joyce Purington
Jim and Priscilla Ragonese
James and Ann Azzarito
TOPS MA 392
Kenneth M. Reynolds
Samuel L. Baily
Malcolm C. McKay, Esquire
Tom Farrell and Betsy Tuthill Farrell
Charles D. Baker
Lucy A. McMilleon
Charles and Marcia Bamford
Francine V. Meier
Stanley and Renee Rosyna
Silvio and Linda Melis
Heidi G. Merrill
Rowley Grange No. 204
Jane von Bosse
Susan Rowley, PhD
Lauren L. Wendel
18% Annual Gifts
Cornelia Barry Rebecca Barthelmes Barbara Bartlett
29% Special Event Gifts
Michael Bartlett Kimberly Bartula Mr. and Mrs. Robert Bashaw, Jr.
1% Memorial/Tribute Gifts
13% Planned Gifts
Judy Connor Muriel Consigli Nathalie Cook Anita Coppola
39% Major Gifts
Eric Cordell Fred and Eleanor Coryell Phil, Yvonne, and Josh Cosgrove
Frank and Nicole Cousins
Nicole Bean Mary Diane Beaton George Beauparlant Marjorie Beauparlant Wendy Beauvais John H. Beebe Priscilla Bellairs Raymond L. Bellavance Laura Bentley
Philanthropy Revenue for FY2010 Major Gifts
Special Event Gifts
Memorial/Tribute Gifts Total
Valerie Crane Lillian Cressinger Robert and Diane Crofts Lowell Croll and Sally Butler James Croteau Gary S. Cuneo Michael Curran Alice E. Currier Roberta Currier
George and Suzanne Curry
Stanley C. Berry
Paul J. Daigle
Richard and Joan Bibeaud
Tracy Blais and Jonathan Dennis
Leonard and Shirley Burrill
Robert and Barbara Chouinard
Mr. and Mrs. Rocco D’Amato
Bruce and Natalie Christie
Danville Elementary School
The Davis Family
Stella and Sam Blunt
Joseph and Patricia Callahan
William and Jean Clayton
Steve and Meredith DeGuglielmo
John C. Boothroyd
The Cameron Family
Robert and Elizabeth Boothroyd
Judy Ann DeLucia
Virginia A. Capolupo
Robert de Loura le Doux Bouvier-
Frank and Janice Dennis
Gerard and Patricia Cody
Robert and Jean Bowlen
Edward and Nancy Carpenter
Joseph and Bernadine Bradley
John and Elizabeth Carr
Gary and Shelley DeSimone
Mark and Louise Coltin
Gilbert R. Cartier
Sylvia C. Coltin
Bruce and Cynthia Brown
Christopher and Christine Colwell
Michael and Laurie Dimodica
Kimberly A. Brown
Ruth Disbrow and Sarah Mawhinney
Richard and Suzanne Brown
Donald and Isabelle Champoux
Nancy J. Condon
Steven and Brenda Burack
Neal and Shellie Checkoway
William and Theresa Herman
Robert F. Doyle
William P. Kenney
Marie T. Kent
Diane D. Drew
Anthony and Dawne Fusco
Kenneth M. Heywood
Jacqueline A. Kieras
James and Jeannette Garland
James Kilroy, Jr.
Verne and Irene Duclos
Matthew and Nancy Kiman
E. Irene Geyer
Eleanor F. King
Albert and Pauline Hirsch
Stella C. Gigis
Robert E. Kirsner, D.P.M.
Stephen and Catherine Economou
Levi and Kathleen Kishbaugh
Elizabeth A. Gillette
Lawrence and Florence Kiszka
Carol S. Glenn
David and Ellen Erekson
ESA Adolfson Staff
Robert A. Gonthier
Mark F. Knapp
Randall and Cheryl Esber
Lewis and Mary Lou Horzempa
Arthur and Lynda Gott
Henry and Linda Farmer
Lawrence Hoyt, Jr.
Mary C. Faro
William and Marylin Laakso
Melissa N. Graham
Melvin and Lucille Huberdeau
Joseph and Ann Farrelly
Kenneth and Monique Labreque
Charles and Joan Lane
Anthony and Carol Federico
Donald and Barbara Gravelle
Christopher and Larissa Lang
John and Marie Greeley
Duncan and Constance Law
Robert S. Grodzicki
Javier M. Irujo
Law Offices of Jeffrey L. Roelofs, PC
Della P. Ferris
Brian A. Lawler
John and Marie Grover
John Leary and Sharon Doherty
Stanley and Jennie Jancewicz
Richard E. Johnson
Walter and Doris Leblanc
Michael and Kerry Lebreck
Thomas and Helen Lefavour
Robert and Carol LeJeune
Merle and Margaret Forney
Janice M. Hamerstrom
Janet and Roxie Kalashian
Glen and Marie Hamilton
Roxie and Janet Kalashian
Gary and Linda Karelis
Karelis Realty and Management
E. Anita Fournier
Robert J. Harvey
Alfred and Ellen Link
Les and Leslie Lipkind
Jerry and Catherine Lischke
Robert and Carol Henrici
Robert G. Locke
Douglas and Lorraine Locy
Arthur and Janet McGovern
Arthur T. Ober
Barbara Loftus Nelson
Doris A. Meaney
Richard and Jolene O’Brien
Alexander and Noella Richard
Denise E. Melanson
William and Marjorie O’Callaghan
Rita C. Lopreste
Kelly A. O’Connell
Gerard and Eileen Richard
Philip P. Loring
John W. Merrill
Susan Ricker and William Zarakas
Diana K. Lucy
Raymond and Frances Merrill
Ruth A. O’Neil
Paul A. Rigazio
Russell and Ada Merrill
Daniel and Marguerite Lynch
Eva M. Osborne
David and April Macdonald
Walter L. Osgood
Joel G. Macdonald
Donald M. Miller
Irwin and Judith Miller
Mary A. Robertson
Robert and Barbara Miller
James and Sue MacKay
Frederick and Dorothy Ouellette
Gordon Mitchell, Jr.
Bob and Diane Packard
Ann L. MacLean
Diana F. Packer
Donald and Barbara MacLean
The Macleod Family
David and Diana Moran
Patrick and Rebecca Morgan
J. Edward Roy
David and Linda Morin
Christo C. Malonis
Russell M. Peirce
Peter and Anna Mamakos
Walter and Janet Ruck
Mr. and Mrs. Peter Mann
Henry O. Perkins
William and Barbara Rudolph
Mrs. Murray’s Nursery School
Shant and Helen Mantarian
Ryan and Coscia, PC
Denise and Tim Ryan
JoAnne R. Margeson
Robert and Tracy Pezzella
Richard and Susan Rybacki
Robert and Mary Mullaley
Ed and Gabrielle Sakolsky-Hoopes
Bob and Betty Sanborn
Dorina E. Sawyer
Eugene and Dolores Martellini
Anne Marie Scaletti
Edward and Cary Plumer
Ronald J. Martino
Seacare Health Services
Thomas and Sarah Muse
Shipley Mason and Juliet Burley-
MVMS Sunshine Fund
Raymond and Arline Pouliot
Mary Ann Sergeant
James and Yvette Powers
James G. Shanley
N.E. Hurlin Accounting
Mary Ellen Shanley
Mr. and Mrs. Raymond C. Matthews
John and Eileen Pramberg
James and Cheryl Matzen
Arthur E. Naylor
Kenneth and Joyce Prees
Warren and Marian Neil
Profile Automobile League Inc.
Frederick and Madeline McAskill
John and Pamela Neilon
Joan C. Quackenbos
James and Ann Nicholson
John and Jane Nickodemus
Anthony J. Silva
Jay and Stefanie McCowan
Frederick and Mary Noone
Scott and Diane Simmons
Bertram and Sayre Noyes, Jr.
John and Constance Small
Richard and Sheila McDonald
10% Hospital Vendors
11% Employees & Physicians
8% Organizations/ Clubs
A look at our FY2010 Donors Individuals
Robert and Mary Vanderhoven
ActiveMed Practices & Research
The Vespa Family
Amesbury Golf & Country Club
Atkinson Resort & Country Club
Donna M. Volpone
Carry Out Cafe, Inc.
Peter Von Lossnitzer
Coca Cola Bottling Co. of NE
Art and Sharon Currier
Steven and Susan Walker
John and Patricia Wall
Jean P. Wallace
Inn Street Barber Shop
Institution for Savings
Interlocks Salon & Day Spa
Michael L. Jewell
Kenneth and Mary Webber
Jewell of the Crown
Employees & Physicians
Kelly’s Taylor Rental
Marie T. Welch
Richard O. Langworthy
Robert and Josephine Welch
Joseph and Inga Wennik
M. K. Winston Jewelers
Newburyport Whale Watch, Inc.
Ray and Dolores White
Ould Newbury Golf Club
Dorothy P. Smith
Plum Island Kayak, Inc.
Pat and Gene Smith
Anne S. Teel
Neil and Nancy Wile
Eugene J. Smith
Howard and Sharon Terrien
Renaissance Golf Club
Lynne and Scott Terry
Sara H. Smith
The Gallant Golf Group
Gerald and Mary Williams
Ten Center Street
The Pike School
Herbert and Joanne Wing
The Dance Place
Mr. and Mrs. Joseph F. Spaulding
Tick and Kathy Withington
The Ruby Slipper
Charles and Audrey Tibbetts
The Upper Crust
Teresa M. Wollinger
Peter and Beth Stackpole
Mark and Susan Tiffany
Scott and Amy Vandersall
Veterinary Center of Greater
John and Pollyann Statom
Reverend and Mrs. Bertrand Steeves
Christopher and Jean Trim
David P. Stickney
Joseph and Elizabeth Stone
Mark and Lela Wright
Mary Bashaw Youn
Charles and Marion Susen
Wayne and Susan Tatro
Arthur and Sylvia Tattersall
Newburyport Charles and Diane Withee The Foundation office has made every effort to ensure the accuracy of this report. We apologize for any errors, omissions or misspellings.
Anna Jaques Hospital Leadership
Senior Management: Delia Oâ€™Connor, FACHE President Chief Executive Officer Mark Goldstein Executive Vice President Chief Financial Officer Jason Krupp, MD Vice President Chief Medical Officer Richard Maki, RN, BA, MHSA Vice President Chief Nursing Officer Deborah Chiaravalloti Vice President Public Relations & Marketing Richard J. Napolitano, Jr. Vice President Development Executive Director Anna Jaques Community Health Foundation Stephen F. Salvo Vice President Human Resources Department Directors: James A. Borek Director Diagnostic Imaging Kent Boynton, PhD, LICSW Director Child Psychiatry Program Robert R. Buchanan, Jr. Chief Information Officer Jeanine Cunningham, RN Director Surgical Services Richard Doolan Director Materials Management Phillip G. Drews, BS, RRT Director of Clinical Services David Fowler Senior Director Support Services Carol A. Gamble, MT (ASCP), MS Director Laboratory Jeffrey M. Gwinn, RPh Director Pharmacy Thora Healy, CPMSM Director Medical Staff Services
Mark J. Kelley Director Food & Nutrition Robert J. Kelley Director Finance Robert A. Kotarba Director Environmental Services Kathleen M. LeBlanc, RN Director Medical/Surgical Services Karin D. Leppanen, RN, MS, OCN Director Outpatient Clinics & Nursing Supervisors Sandra Levin, RN, BSN, MBA Director Quality, Patient Safety & Risk Mary E. Lord, RNC, BS Director Psychiatric Services Russell Martin, RN, MSN, CEN Director Education & Professional Practice Scott McIntire Director Wound Healing & Hyperbaric Medicine Center Rachael McKenzie, RN Director Case Management Maria V. Palumbo, RHIA Director Health Information Management & Privacy Officer Patricia J. Powers, RN, COHN Director Occupational Health Services Robert Rawding Director, Engineering/Maintenance Cheryl Satryb Director Volunteer Services Karen D. Sindoni-Westhaver, RN Director Critical Care, CCSU Joseph M. Soldano Director Financial Planning Hilary J. Sondik Director Patient Financial Services Charlene A. Torrisi, RNC, MSN Director Maternal Child Services Diane E. Wigmore, RN, BS, CEN Director Emergency Department Elizabeth M. Wright Director Human Resources
Non-Profit Org. U.S. Postage PAID
25 Highland Avenue Newburyport, MA 01950
Permit No.163 Newburyport, MA
The Solitude of Being Original oil painting, 40” X 30” Wenda Shelter, Artist Inquiries: firstname.lastname@example.org
Cert no. SW-COC-002376
Anna Jaques Hosptial 2010 Annual Report, Newburyport, MA