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THIS ISSUE Welcome New Customers Eaton-Mountain Home and Trinity Rail. ATS in the Community Greenville Office wins 2 awards from the United Way. Employee Spotlight What are they doing besides working at ATS? Big Moves IT and Mexico move to new office buildings.

Employee Quarterly News Issue 1 | April 2014

ATS set to significantly increase technical training via the acquisition of Learn Maintenance, Inc., a nationally recognized company specializing in training for complex manufacturing. ATS has officially purchased the technical training company Learn Maintenance, Inc. and with it, more than 300 training simulators including PLC, CNC, electrical, mechanical and hydraulic training assets. What does this mean for ATS? We’re able to offer remarkably more cuttingedge training for our 2,000+ frontline technicians and manufacturing customers. According to ATS President Jeff Owens, “We feel that we now have a stronger product offering that complements our outsourced

maintenance business both domestically and internationally.” In conjunction with our ability to offer advanced professional training to ATS employees, we will be able to offer this new service to outside companies as well. Just another testimony of the ATS culture of continuous improvement and growth, this is a resource that will help us leverage our strengths and expand our strategic services.

Good News! The ATS Calendar is back for 2015!

Watch your email for the “Call for Entries” starting in June. Questions, contact Ronda Ramsey 309-693-4017 •


ATS Offices

IT Services Division-Schaumburg, IL Office NEW LOCATION 425 N. Martingale Schaumburg, IL 60173

The ATS IT Services Division has a new home, occupying the 18th and 19th floors of this high-rise office building in Schaumburg, IL. The move is due to the rapid expansion of the IT Services Division and the consolidation of three contact centers. The building will soon be known as the ATS building when the 10- by 23-foot ATS logo graces the top floor.

We are excited to announce that Workday is getting a new look, providing you with a simpler and faster experience. The new Workday will appear cleaner and will be easier to navigate so that you can better find what you need, when you need it. The overall appearance has been standardized across all screens, providing you with a more consistent and intuitive experience. You will no longer see the “All About Me” and “My Team” (for managers) wheels. Instead you will see a home screen that looks very similar to what you’re used to seeing on a smartphone or tablet. All of the features within Workday remain the same, just the look and feel have changed. The first time you log in, you’ll see an overview of the key features. We’d love to hear your feedback on this new look or Workday in general at

Greenville Team Wins United Way Awards

New Mexico Office Pictured left to right: Arturo Amaro, Luis Cardenas, Imelda Garza, Chris Lebeau, Alberto Tapia & Sayury Rodriguez.

In another expansion, the ATS Mexico Division in Monterrey, Nuevo Leon, has also moved into a very contemporary office building. The move is fueled by Mexico’s aggressive growth plans and the addition of several new employees.

Pictured left to right: Tate Pearson, Matt Warren, Shontel Babb, Jeffrey Shennan & Dianna Luman

The local United Way recognized our Greenville, South Carolina team in January with two awards for raising $24,220 for their local community. Shontel Babb explains why she gives:

“Before ATS, I was laid off and found myself unemployed for 2 years. I had to seek assistance from a UW agency because I couldn’t pay my rent. I’ve always worked and always given, but had never been in that position before and it was a humbling experience. I realize there are folks who have it a lot harder than I do, and sometimes those folks just need a little help to get through a rough patch. I give because by tightening my belt just a little, I can. I’m so proud of my family of givers in the Greenville office who are the most generous people I’ve ever known.”

ATS-US contributed $196,271 to the United Way in 2013. Thank you to all!

“If it happens on the factory floor, give us a call,” says Micah Statler, Technical Training Program Manager, about eFactory Connect. A new diagnostic service that assists site technicians with just about any maintenance need. From optimizing PMs and reducing costs, to researching machine procedures and troubleshooting, eFactory Connect is becoming a preferred way to get the job done efficiently. In fact, calls have increased 395% since its launch in July. Give it a try today!

Call 855.210.2662

“Safety is becoming ingrained into each task performed.”

-Jimmie Northrip, Lead Technician, Trinity Rail

ATS Welcomes

New Customers Trinity Rail and Eaton Mountain Home partner with ATS to make their factories run better. ATS is excited to welcome two new companies to our growing list of innovative customers – Trinity Rail and Eaton-Mountain Home. ATS began services at Trinity Rail, in Oklahoma City, Oklahoma in late October 2013. Jimmie Northrip, an ATS lead technician, has been with Trinity for over a year and is extremely pleased with the safety culture ATS has brought to the site. He also mentions the teamwork and organization around supply chain and eFactory Pro have positively impacted his ability to maintain the equipment with tools necessary to perform at a very high level. Finally, service delivery began on March 1st for Eaton-Mountain Home, Arkansas, a manufacturer of hydraulic hoses. There are currently 43 ATS employees at the site. The team is eager to see what ATS can do for Eaton in the coming months.



TALK with Jeff Owens

These are exciting times for ATS. With new sales just closed, a robust pipeline ahead and a major acquisition just completed, 2014 is off to a fantastic start! And to top it off I am pleased to say, thanks to your hard work, we achieved the level of profitability needed to pay out the full supplemental company match for the 401(k) plan, totaling 50% of the employee contributions since reinstatement in 2013. But that’s not all. We heard you loud and clear through our recent employee engagement survey and we are working hard to strengthen the communication channels between senior leadership and employees. This new quarterly newsletter is just one example with many more to come. So let’s all pull together to meet our goals in 2014. And remember to live safety in everything you do. Jeff

Meet Your Teammates

Stefan de Leon

Emily Mathews

Joe Calandro

Years at ATS: 4 Hometown: Bronx, NY

Years at ATS: 1 Hometown: Coventry, England

Years at ATS: 2 Hometown: Jacksonville, FL

Did you know? Stefan was a former Corrections Officer for 10 years in his native country, Trinidad and Tobago. He actively participates in a Work Place Mentoring Program for students and enjoys family time with his wife, Shavon and his six boys ages 24, 18, 17, 16, 14 and 8.

Did you know? Emily is a true dog lover who enjoys painting, camping, baking and going to music festivals. She used to study Japanese and plans to start her own blog soon about crafts and DIY projects – she likes “upcycling” new furniture to create something new and unique.

Did you know? Joe is active in many charitable organizations and enjoys fishing, oil painting and off-roading. He’s a US Navy veteran and has two English bulldogs, Doodie and Mira (short for Miracle – Joe says, “I thought I could use a miracle every now and then, so now I get one every day”).

“Stefan is a dedicated, hardworking and reliable person who can be trusted to do his best in any circumstance. He is assertive and proactive in his approach to resolving customer and team issues. The customers love him. Stefan’s performance has always been exceptional.” –Lou Vassallo, IT Site Manager

“Emily is a highly motivated individual adding value to our organization in several areas of the business. She is wholly committed to positive change and has worked tirelessly in working with our customers to understand their needs.” –Steven McCarthy, Continuous Improvement Manager

“If more people in this world had the same positive ‘how can I help you today’ attitude that Joe displays on a daily basis, we could get a lot more accomplished with much less stress. Not only does Joe willingly offer to help others, he takes all the steps necessary to make sure it’s a job well done.” – Chris Rivest, Site Supervisor

Field Service Representative Senior Consolidated Edison/Site 381/New York, NY

Continuous Improvement Specialist UK Home Office, Wolverhampton, UK

ATS Recognized for Continual Support to the Military April 3 April 4 April 4 April 18 April 21 April 25 April 28 May 1 May 5 May 26

Merit Increase Effective Date ATS Stock Window Closes Global Town Hall with Jeff Owens ATS Holiday ATS – UK Holiday Merit Increase Payday - US Quarterly Management Forum ATS-MX Holiday ATS-UK Holiday ATS-US & UK Holiday Pictured: IT Manager, Jud Swan, (holding the plaque) accepted the award on behalf of ATS.

Maintenance Technician II Vistakon/Site 866/Jacksonville, FL

ATS received the prestigious “Extraordinary Employer Support Award,” given by the Illinois Employer Support of Guard & Reserves (ESGR) in January. This award is given by the ESGR Chairman in recognition of former “Freedom” or ”Pro Patria” award winners who have continued to provide outstanding support to their employees who serve in the National Guard and Reserves. ATS received the Pro Patria award three years ago, the highest state-level award from this Department of Defense organization. Veterans comprise over 25% of the ATS-US workforce and we are proud of all of our military service members in the US, the UK and Mexico, both past and present.

We Want Your Feedback! What did you think of the first issue of the Employee Quarterly News? Tell us what you’d like to see or an employee who should be featured in future issues.

ATS Inside the box*  

Employee Quarterly Newsletter APRIL 2014 | Issue 1

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