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Annual Report 2012

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TABLE OF CONTENTS

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Minister of Finance and the Economy . . . . . . . . . . . . . . 4 TTCAA Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chairman’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . 7 TTCAA Management Team . . . . . . . . . . . . . . . . . . . . . 10 DGCA’s Year in Review . . . . . . . . . . . . . . . . . . . . . . . . 13 Global Aviation Economic Review . . . . . . . . . . . . . . . . 16 Air Navigation Services . . . . . . . . . . . . . . . . . . . . . . . . 20 Safety Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Civil Aviation Training Centre . . . . . . . . . . . . . . . . . . . . 43 Corporate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 TTCAA Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62


Annual Report 2012

VISION To ensure the highest levels of Safety, Security and Effectiveness in the Trinidad and Tobago Aviation Industry

MISSION The provision of a Regulatory Framework to facilitate a Safe, Secure and Effective Aviation industry and to provide Air Navigation Services within the Piarco Flight Information Region

Safety, Performance, Professionalism, Teamwork, Accountability, Quality, Diversity

VALUES Honesty, Integrity, Respect, Equity

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PRINCIPLES


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MINISTER OF FINANCE AND THE ECONOMY In June 2012, the Honourable Prime Minister, Mrs. Kamla Persad-Bissessar, as part of the reconfiguration of some ministerial portfolios, announced that from the commencement of the new fiscal year on October 1 2012, the Trinidad and Tobago Civil Aviation Authority (TTCAA) would be reporting to the Minister of Finance and the Economy, Mr. Larry Howai. Minister Howai served as the Chief Executive Officer of the First Citizens Group, one of the leading financial institutions in Trinidad & Tobago and has more than 30 years experience in the financial services industry. He has held directorships on the boards of several major companies in Trinidad and Tobago and the Caribbean, including the Trinidad and Tobago Unit Trust Corporation, the Home Mortgage Bank, the Power Generation Company of Trinidad and Tobago and the St. Lucia Electricity Company Management Authority. He was also the Chairman of the National Gas Company. The TTCAA welcomes Minister Howai to the TTCAA, as we look forward to working with him to promote safety and efficiency in Trinidad and Tobago’s civil aviation system.

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SENATOR THE HONOURABLE VASANT BHARATH MINISTER OF TRADE, INDUSTRY, AND INVESTMENTS & MINISTER IN THE MINISTRY OF FINANCE

Senator the Honourable Vasant Bharath comes from an international corporate background with a record of achievement in complex and culturally diverse business transformations. He grew up in politics, following in his father’s footsteps in November 2007 and becoming the Parliamentary Representative for St Augustine. Minister Bharath’s corporate work experience spans various sectors, including: • Financial Director John Dickenson ltd • Managing Director, Agostini Industries Limited • Chief Executive Officer, National Flour Mills Limited • Directeur Generale Thomas Cook Europe, where he was responsible for launching the world’s first interactive website for the purchase of foreign exchange • Head of Global Marketing, Gulf Oil, where he was responsible for the marketing functions of 55 countries • Chief Executive Officer Nutrimix Flour Mills Ltd., where he built a little known brand, Country Pride, into a household name Minister Bharath’s Board appointments have included: • Caribbean Industrial Research Institute (CARIRI) • Trinidad and Tobago Bureau of Standards (TTBS) • Trinidad and Tobago Manufacturers’ Association (TTMA) • Chairman of the Board of the Public Transport Service Corporation (PTSC) He is a Chartered Accountant by profession (FCCA) and holds a Masters Degree in Law (LLM) specializing in Intellectual Property Rights as well as a Masters Degree in Business Administration (MBA) specializing in International Marketing. He served as Minister of Food Production, Land and Marine Affairs for May 2010 to June 2012 He is currently the Minister of Trade, Industry and Investments as well as Minister in the Ministry of Finance and the Economy.

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TTCAA BOARD From left to right: Damian Narinesingh, Kerry-Ann Harrison, Samuel Henry, Chairman Kimchand Rampaul, Dundee Thomas, Ramesh Lutchmedial, Deputy Chairman Trevor Benjamin, Gayatri Badri Maharaj and Neil Mohammed

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CHAIRMAN’S MESSAGE

In addition to its focus on capital infrastructure, the Board continues to be aware of the importance of remuneration and its strategic impact on preserving performance and lasting progress.

As the Republic of Trinidad and Tobago marks the 50th Anniversary of its Independence, the year 2012 was also a pivotal one for the Trinidad and Tobago Civil Aviation Authority (TTCAA). The organization experienced change on many different levels. Change is not always easy to neither incorporate nor accept, but the TTCAA embraced the challenges of change and in 2012 was able to create a memorable, productive and dynamic year. In March 2012, the TTCAA transitioned from a multi-location setup to a central, synergized point of operation at its new Administrative Complex on Caroni North Bank Road, Piarco. The transition to the new Administrative Complex turned a long awaited vision into reality for the TTCAA and its staff, who for the first time in the history of civil aviation in Trinidad and Tobago, are now all in one location. The Area Control Centre (ACC) and Air Traffic Control (ATC) Tower are the amongst the most modern in the Western Hemisphere, equipped with a computerized Air Traffic Management (ATM) System with advanced communication, navigation and surveillance capabilities. Its installation allowed RADAR service to successfully re-commence in Piarco Flight Information Region

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(FIR) on July 4, 2012, and the entire ANS staff transitioned to the new ACC on July 26, 2012. The new Administrative Headquarters, Training Centre, ACC and ATC Tower have successfully enhanced consistency and collaboration in the TTCAA’s operational environment, with safety and security of the travelling public continuing to be our number one priority. In addition to its focus on capital infrastructure, the Board continues to be aware of the importance of remuneration and its strategic impact on preserving performance and lasting progress. With this in mind, in December 2011, the TTCAA and Public Services Association (PSA) signed a Memorandum of Agreement (MOA) implementing a buyout of the long outstanding Job Evaluation Exercise (JEE). In March 2012, a new salary scale was implemented and in May 2012 arrears of salary were paid. This represented a major step towards improving the industrial relations climate that had weakened in the TTCAA over the last few years. The Board will continue to make every effort towards bolstering the long term organizational

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capacity of the TTCAA, with a view to developing an innovative, skilled, competent and vibrant workforce. In keeping with its regulatory oversight responsibilities, in July 2012 the Federal Aviation Administration (FAA) conducted an International Aviation Safety Assessment of the TTCAA’s Compliance with the International Civil Aviation Organisation (ICAO) Standards and Recommended Practices. The FAA assessment focused on ICAO Document 9734 Safety Oversight Manual, including the critical elements included therein the TTCAA received the formal Diplomatic Note on September 29, 2012 and the diplomatic consultation is expected to take place in November 2013. All of the findings laid out in the Diplomatic Note were addressed and closed by the TTCAA team. The final consultation with the FAA IASA Team was held on November 08, 2012 and the FAA was pleased with the necessary actions taken by the TTCAA to address the minor concerns that were raised during the IASA audit. Based on this consultation we expect to retain and


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maintain our Category 1 status. We await the final report from the FAA via diplomatic note to the US Embassy. During its second year in office, the Board has also placed critical importance on the overarching strategic direction of the organization. The Board believes that in order to become a better operator and regulator, strategy must define action. In order to place the TTCAA in a strong position to face the long-term future, the Board has assiduously pursued the implementation of the TTCAA Strategic Plan for 2010-2013, since taking office in March 2010. The Board has placed focus on objectives that touch each aspect of TTCAA such as Safety, Security, Operational Efficiency, Environmental Protection, Organizational Capacity and Cultural Transformation. Strategic initiatives included improvement of the information and communications backbone of the TTCAA, as well as employee recognition and cultural change programmes, such the first Long Service Awards, held in August 2012.

As part of the Board’s strategic vision for the TTCAA and with the new modern high-tech aviation training center, a Steering Committee headed by Mr. Trevor Benjamin (Deputy Chairman of the Board) and Mr. Dundee Thomas (Board Member) will work with the management team of the TTCAA to develop and promote the Training Center into a full business unit. As the TTCAA continues to press forward with plans for sustainability and operational excellence, the Board wishes to express gratitude to the staff of the TTCAA, who has demonstrated tenacity, intelligence and patience during this period of change. To its management team, the Board says a heartfelt “thank you” for your support and dedication. The Board, Management and staff together reiterates its commitment to the highest levels of safety, security and effectiveness in Trinidad and Tobago’s aviation industry.

Kimchand Rampaul Chairman

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EXECUTIVE TEAM From left to right: Francis Regis, Executive Manager, Safety Regulations; Kathleen Kanhai-Bujhawan; Executive Manager Corporate Services (Ag.); Ramesh Lutchmedial, Director General Civil Aviation; Rohan Garib, Executive Manager Air Navigation Services (Ag.)

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MANAGEMENT TEAM Sitting from left to right: Kingsley Herrreira, Licensing Inspector II (Ag) ; Bernard Mohamdally, HR Manager; Roopnarine Samuel, IT Manager (Ag.); Hema Dass, Manager Administration (Ag.); Randy Gomez, Chief Technical Officer; Dayanand Rajnath, Manager Air Traffic Services (Ag.); Ricardo Henry, Manager Economic Regulations (Ag); Anthony Frederick Manager, Aviation Security (Ag.) Standing from left to right: Gyandesh Ragoonath, Manager, Property Maintenance and Engineering; Garnet Smart, Head Quality Assurance and Investigations, Quality Assurance Officer; Subharaj Sarwan, Manager Regulations and Compliance; Malcolm de Peiza, Manager CATC (Ag.)

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Within the last year, the TTCAA has undergone significant change. With the transition to the new Administrative Complex, an obvious physical change has taken place, where advanced automation has replaced obsolete infrastructure and equipment. However, a mental shift is taking place, as the TTCAA looks towards systemic changes in business models and processes aimed at operational excellence.

DGCA’S YEAR IN REVIEW

TRANSITION

The year 2012 was one of both change and opportunity for the TTCAA. The modernization of Air Traffic Management System contributed to Trinidad and Tobago’s development as a contemporary, progressive society.

In March 2012, the TTCAA achieved implementation of the most critical item in its Strategic Plan: the transition to the New Administrative Complex and achievement of technological leadership in Air Navigation Services (ANS) in the region. RADAR Service in the Piarco Flight Information Region (FIR) commenced on July 4, 2012 and ATC staff transitioned completely to the new ACC on July 26, 2012. The Complex represents the culmination of the TTCAA’s thrust to enhance the efficiency of TTCAA’s aviation operations and improve the delivery of service to the users of the Piarco FIR. The new ACC is equipped with a new ATM system that includes a Voice Communication System and Very High Frequency (VHF) Radio Equipment. The new ACC integrates RADAR data from Martinique, Barbados and Guadalupe and is able to process Automatic Dependent Surveillance (ADS) - Broadcast (B) and ADS - Contract (C) information. In addition to the ACC, the equipment in the Piarco ATC Tower is equipped with the required devices to process/ exchange and display the data coming from

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Annual Report 2012 the New ACC for Voice and ATC data. The new infrastructure is aimed at development of air navigation plans that reduce operational unit costs, facilitate increased traffic and optimize the use of existing and emerging technologies. With the new facilities and advanced air navigation equipment in place, the TTCAA has expanded its focus on the long term efficiency and sustainability of civil aviation in the FIR through: • Studying trends, coordinating planning and development guidance for Stakeholders that supports the sustainable development of international civil aviation; • Development of guidance, facilitation and assistance to Stakeholders in the process of liberalizing the economic regulation of air transport, with appropriate safeguards; • Providing assistance to stakeholders to improve efficiency of aviation operations through technical cooperation programmes. The TTCAA has also placed heavy importance on the incorporation of safety in each and every aspect of the organization’s operations. Safety Management System (SMS) programmes are currently being expandedcthroughout the organization in order to develop SMS processes [risk identification, assessment, management concepts]. Tracking systems have been developed and implemented to identify and monitor existing types of risks to civil aviation. In this way, TTCAA can develop and implement effective and relevant responses to emerging risks. Additionally, the TTCAA led the way in expanding the philosophy throughout the industry by offering SMS training to its stakeholders through the Civil Aviation Training Centre (CATC). Aside from the technical departments, the Administrative staff has also experienced positive change through departments working alongside each other for the first time in the history of the TTCAA. It is anticipated that synergy, teamwork

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and collaboration will be on the rise within the next fiscal period as staff becomes increasingly comfortable with their new surroundings and resources.

ORGANIZATIONAL CAPACITY The TTCAA’s systemic shift also addressed its organizational capabilities and the need to continue to bolster this area to achieve long term sustainability. As a consequence, the Strategic Plan focused on the following initiatives:

Communication and Corporate Practices During 2012, the TTCAA put a longstanding issue to rest: the Job Evaluation Exercise (JEE). In December the TTCAA and PSA reached a buyout agreement, and in April 2012, arrears of salary were paid and a new salary structure established. As the TTCAA continues to link remuneration to performance, the organization has sought to improve its human capacity in other ways. For example, a revamped organizational structure has been proposed to the line Ministry for consideration; the organization has sought more innovative ways to develop the workforce and a Succession Plan is completed and currently being reviewed by Executive Management.

AVIATION AND MANAGEMENT TRAINING In addition to the increase in organizational efficiencies and improvement in operations, the TTCAA recognizes the necessity of training and development in an industry as dynamic as aviation. Advances in technology, work methods and even legislation, result in the need for continuous training. In 2012, the TTCAA executed a Training Plan based on Incident Investigation & Reporting, Air Navigation Services Training, Air Traffic Control Training, SMS and Accounting


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Administrative Staff to the DGCA office. to name a few. It is expected that the focus on training and development will increase employee empowerment, improve morale and motivation and increase overall productivity.

IT INFRASTRUCTURE The Information Technology (IT) Department is also working assiduously to improve the data backbone of the organization through the procurement of a new communications infrastructure that will introduce advanced technology. The evaluation of all tenders for this project was completed during this fiscal period, and it is expected that installation will begin early in 2013. This project will encourage greater integration of information and communication technology into TTCAA work processes.

LONG SERVICE AWARDS AND SOCIAL EVENTS In recognition of the dedication of employees’ service and performance over the last ten years, the TTCAA held a Long Service Awards Ceremony on August 18, 2012 at the Hyatt Regency Hotel. Five year and ten year awards were presented to eligible employees in recognition of their contribution to the TTCAA. The Authority aims to engender a culture that would transform the TTCAA into a high performance value driven organisation based on its core values and guiding principles through employee engagement.

The TTCAA continues to encourage professional and social networking across departments in order to auger a team based culture. This has culminated in many events being held in 2012 such as the celebration of Christmas, Eid, Bring Your Children To Work, participation in the ScotiaBank Breast Cancer Walk, and Blood Drives.

CONCLUSION The year 2012 was one of both change and opportunity for the TTCAA. The modernization of Air Traffic Management System contributed to Trinidad and Tobago’s development as a contemporary, progressive society. TTCAA’s push to expand and enhance its human capacity stems from the need for continuous improvement and the drive for organizational excellence, as it looks to provide unparalleled service to the FIR. With full employment of the Strategic Plan initiatives on the horizon, the TTCAA re-iterates its commitment to safe skies for all.

Ramesh Lutchmedial Director General of Civil Aviation

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Global Aviation & Economic Review 2011-2012 The aviation industry is generally a good indicator of the state of the global economy and can mirror the economic wellbeing of a region. Though the major world economies have seen slow to negative growth in recent times this has not been the case of the emerging economic markets. Countries like China, India and Russia are a few of the nations that have seen economic growth over the last few years. One such emerging market is Latin America. As a result of reforms and macroeconomic stabilization efforts over the last decade, the region has seen improved efficiency and lower levels of inflation which has led to higher growth. Latin American economic growth is expected to be about 3.6% with a range from 3.2% to 4% over the next year. This is reflected through the aircraft movements for the region which is forecasted by ICAO to have an annual growth of 5.0% - 5.3% for the period 2009 to 2030.

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The International Civil Aviation Organization (ICAO) also forecasts the Caribbean region to have an annual growth of 5% in aircraft movements for the period 2009 to 2030. This growth is seen in the increased number of flights for the region’s biggest airline, Caribbean Airlines, which had a 200% increase in monthly flights from its establishment in 2007 to August 2012. The expected growth in flights and passenger yields is also reflected through Caribbean Airlines’ effort to expand its fleet and routes as well as its continuous leasing arrangments to utilize larger aircraft. In the United States, the Federal Aviation Administration (FAA) has forecasted air travel to increase by 10%, with passengers of commercial airlines expected to grow from 732 million to 737 million. The International Air Transport Association (IATA) raised its profit forecast for North American carriers to $1.4 billion from $900 million. The airlines will boost earnings from $1.3 billion last year as they refrain from adding many flights amid a 0.5 percent growth in demand, the slowest pace worldwide. In Europe, IATA almost doubled its 2012 loss forecast for European airlines and said the continent’s debt crisis could wipe out an expected global profit. Carriers in Europe may lose $1.1 billion this year, compared with a March forecast


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for a $600 million loss. IATA reiterated a forecast for a $3 billion global profit but the worldwide estimate could be reduced if the European economy worsens more than expected. Global profits are already set to fall from $7.9 billion last year, as recessions in the U.K., Spain and other European countries dampen demand and erode gains from lower fuel prices. Deutsche Lufthansa AG (LHA), Air France-KLM (AF) Group and International Consolidated Airlines Group SA (IAG), Europe’s three biggest full- service carriers, have all announced plans to cut staff or restructure operations following first-quarter losses. The forecast for Asia-Pacific carriers shows a decrease in earnings to $2 billion from $2.3 billion. Slower growth in China and India are also inhibiting travel. The region’s airlines, which made a $4.9 billion profit last year, have benefited little from a pick-up in cargo shipments. Singapore Airlines Ltd. posted a loss in the quarter through March and Cathay Pacific Airways Ltd. has said its first-half earnings will be “disappointing.” Qantas Airways Ltd., Australia’s largest carrier, has forecast its first annual net loss since listing in 1995.

IATA expects that Middle East carriers’ profit this year, will fall to $400 million from $1 billion last year, partly because of slower demand for longhaul flights in Europe. The group also forecasts a $500 million regional profit by March 2013. An air-cargo slump has also ended because of rising confidence in economies outside of Europe. Though international volumes fell 0.6 percent last year, volumes are expected to be unchanged this year at 47.8 million tons. Worldwide, oil prices account for approximately 33% of an airline’s total operational cost. Ergo, with the expected increase in oil prices, passenger fares are also expected to increase. This will especially be the case on routes where passenger traffic is inelastic. Another segment of an airline’s operational cost is Air Navigation charges which accounts for approximately 10%. Aeronautical Authorities in developed world economies desire a fundamental change in the way the world will navigate and control air traffic. This is to be done through technology which is helping Air Navgation Service Providers (ANSP’s) to become safer, quieter, cleaner and more efficient with their assets. One such form of technology is the Satellite-Based System which is intended to replace the currently used

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Annual Report 2012 Radar technology. This is expected to be another major cost incurred by the aviation industry as the USA alone requires $22 billion dollars to integrate the system and another $20 billion has to be expended by airlines to upgrade their airplanes’ computer systems. The increase in South American and North American traffic as well as the relatively steady European traffic levels is especially important for the development of the Piarco Flight Information Region (FIR). Flights departing the South American region account for, on average, 19% of the flights within the FIR. This puts the region second only to the Caribbean with regards to aircraft movements within the FIR. However, in terms of revenue generation, flights departing South America generate the greatest revenue with an average of 30% of the total revenue generated monthly whilst flights departing Europe account for 28% and flights departing North America account for 18%. The TTCAA, being an ANSP and a Billing and Collection Agency, has to be mindful of all these global conditions affecting the airline industry. Because of the new technology that has been implemented in the FIR, the provision of Air Navigation Services has been more efficient. This reduces the cost for the airlines as more direct routings are given resulting in less fuel burn. Current market trends in the FIR show that the TTCAA should be able to maintain current ANS charges for the delivery of services in the short to medium term.

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AVIATION AND SUSTAINABLE ENVIRONMENT Fuel optimization, Co2 Reduction, Emission Monitoring and RNAV Routing Workshop A request was made by ICAO for states to aspire to a global plan for international aviation to improve the annual fuel efficiency by 2% up to 2050 and stabilize its Co2 emissions to 2020 levels. Although Air Transport contributes only 2% of the global emissions, traffic is expected to grow by 4.5% during the next 20 years. This would increase the amount of emissions from the aviation industry. We are therefore being encouraged to reduce emissions in the Caribbean region in whatever way we can, to reduce the impact on climate change. This workshop held in Trinidad and Tobago on May 24-25, 2012 highlighted the differences in the European Union-Emission Trading

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Scheme (EU-ETS) program and the ICAO IFSET program. The EU program is now in place, where airlines are expected to trade or pay for excessive emissions in the EU airspace. It is the responsibility of the airlines to plan their efficiency program, report it to the EU, have a validation process in place, or pay for exceeding the emissions allowance mandated by the EU. The ICAO IFSET program is, for now, a program that is recommended. Not Mandatory. However, the ICAO is trying to put in place a Global Solution to counter the EUs emissions program. In the ICAO case, it is the responsibility of the Regulatory Authority to collect and submit data to ICAO. ICAO will be reporting on a Market Based Measure (MBM) in the early months of 2013, and it is expected that this will lead to a Global MBM that might eventually replace the EU measures The workshops gave examples of the measures that can be taken by airlines to be more fuel efficient and in doing so; reduce their carbon footprint and their fuel budget. Participants representing a cross section of airlines, locally and regionally along with TTCAA representatives, participated in the workshop.


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AIR NAVIGATION SERVICES “One of the keys to maintaining the vitality of civil aviation is to ensure that a safe, secure, efficient and environmentally sustainable air navigation system is available at the global, regional and national levels. This requires the implementation of an air traffic management system that allows optimum use to be made of enhanced capabilities provided by technical advances.”

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ICAO Doc 9750 – Global Air Navigation Plan


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In keeping with the international governing body’s views on the sustainability of the aviation industry, the TTCAA took a monumental leap in 2012 in terms of the delivery of air navigation services. Each sub-section of the Air Navigation Services (ANS) Department transitioned to advanced technical infrastructure and equipment, and by extension, positioned Trinidad and Tobago as the leader in aviation technology in the Caribbean region. In 2012, the TTCAA transitioned to the new Area Control

Centre (ACC), moved from procedural Air Traffic Control (ATC) to RADAR Control Service, and engaged in extensive industry specific training and development. In addition, the TTCAA continued to explore progressive technology based concepts such as Performance Based Navigation (PBN) and Air Traffic Flow Management (AFTM). The ANS Division utilized the initiatives set out in its Strategic Plan as a roadmap towards global air navigation planning and long term operational excellence.

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Air Traffic Services

Transition The Air Traffic Control Services (ATS) section coordinated with the Telecommunications and Electronics (T&E) section, Aeronautical Information Services (AIS) and the wider Authority to move to the ATS facilities in the new ACC. In preparation for this move, new procedures and standard operating practices were developed and issued to the control units prior to the relocation of the ATC service. The commanding issue for ATS during 2012 was the transitioning of the ATC service from Procedural Control Service to a RADAR Control Service which culminated in the relocation to the new Piarco Tower on April 29, 2012 and the ACC was relocated to the new complex on July 26, 2012.

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This transition concerned a wide array of activities, but the initial step involved procedurally rated Air Traffic Controllers (ATCOs) being retrained to provide a RADAR Service. This objective was successfully achieved, and on July 4, 2012, a limited RADAR Control Service commenced, west of 57W longitude in the North sector of the Piarco Flight Information Region (FIR), using the RADAR Remoting System with data being provided from Martinique and Guadeloupe. The other two Area Sectors and operations at the two Control Towers still maintained Procedural Control Services. As the quantity of trained En-route RADAR certified ATCOs increased, the RADAR service hours were increased. This eventually led to the expanding of RADAR Services to 24 / 7 operations on July 26, 2012.

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Training In order to achieve commencement of the RADAR service, training was undertaken in following areas during the year:

Aerodrome and Approach Training Nineteen (19) new ATCOs completed ab initio Aerodrome Control training. Presently, they are assigned to the new Piarco Control Tower, having been employed by the TTCAA in March of 2012, to receive on-the-job training for Aerodrome Control. Six (6) ATCOs trainees from a previous ab initio Aerodrome and Approach course have completed the process towards certification

Area Procedural Training South Sector Thirteen (13) ATCOs completed ab initio Area Procedural training have attained certification in the South sector during this period.

North Sector Thirteen (13) ATCOs were assigned to the on-thejob training programme for the North sector. To increase the rate at which ATCOs were trained, the number of instructors and examiners was increased. Three (3) ATCOs received Air Traffic Instructors (ATI) certification (Procedural) and successfully completed the training to become On-the-Job Instructors (OJTI).

(RADAR) and four (4) of the Air Traffic Instructors were trained and certified as Air Traffic Examiners (ATE).

Equipment Training Eighty nine (89) ATCOs completed Controller Work Position (CWP) RADAR and Flight Data Position (FDP) RADAR refresher training and certification during this period. Six (6) ATCOs have received training in CWP specific to the Approach and East Oceanic sectors of Piarco’s airspace.

Air Traffic Operations (Movements) Piarco Aerodrome and Approach Unit provided an air traffic control service for 69,764 aircraft movements. Of this total, 62,590 were commercial movements and 7,174 were general aviation movements. Robinson Tower provided ATC Service to a total of 16,114 aircraft movements consisting of 1,383 international flights and 14,731 domestic flights. The Piarco Area Control Centre provided a safe and efficient service to aircraft within the Piarco FIR to 106,854 aircraft operations.

En-route RADAR Forty-eight (48) ATCOs successfully completed refresher training in En-route RADAR and fortythree (43) ATCOs were certified as RADAR controllers. As with the North Sector Training, in an effort to increase the rate at which Air Traffic Controllers were trained, seven (7) ATCOs received Air Traffic Instructor (ATI) certification

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Air Traffic Flow Staff at ANR Robinson International Airport


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Tobago Instrument Landing System at ANR Robinson International Airport

Management Air Traffic Flow Management (AFTM) helps to ensure optimum traffic flow for airspace or airports during periods where demand exceeds or is predicted to exceed available capacity of the ATC system. ATFM personnel continued to draw on the flow management experience gained from the various special events affecting air traffic in years gone by as well as updates in ATFM documentation from ICAO to advance the concept in the Piarco ATS. The experience and knowledge gained from these projects will assist in the development of ATFM in the Piarco FIR as well as prepare personnel for the permanent implementation of ATFM in the Piarco FIR.

Airspace Organisation and Management (AOM) The Piarco ATS has increased the actions associated with implementing new airspace concepts and air route structures. A RADAR service was introduced in the Piarco FIR which divided the airspace into five (5) sectors. This step will improve the efficiency of services provided within each sector. During the period, Piarco ATS introduced a new RNAV route into the Piarco (for example FIR–UM527).

Performance Based Navigation PBN has been described as a methodology to deal with increasing traffic demand, increasing airspace capacity, improving efficiency and protecting the environment. It is a switch from conventional ground-based navigation aids and the procedures associated with them to area navigation (RNAV) which allows for more flexibility in aircraft operations, airspace design, as well as departure and arrival procedures. Piarco ATS recognises the benefits in this concept and has embraced it by producing a draft PBN Action Plan for Trinidad and Tobago and a draft PBN Road Map to direct activities in organizing and managing the Piarco FIR. These were submitted to the international ICAO body for comments.

ATS Incident Investigation and Prevention Air Traffic Services Incident Investigation and Prevention continued to receive attention during the year in keeping with ICAO’s objectives to enhance civil aviation safety and maintaining the continuity of aviation operations, globally. The ATS Unit saw a reduction in ATS incidents and continue to investigate all reported ATS incidents. The Unit also introduced a successful Large Height Deviation reduction system. This system was used to monitor anomalies between aircraft level and ATC assigned levels within the Reduced Vertical Separation Minimum (RVSM) band of flight levels.

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Telecommunications and Electronics

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Aeronautical Mobile Services (AMS) To resolve identified air navigation deficiencies regarding frequency congestion within the VHF controlled portion of the Piarco FIR, Aeronautical Mobile Services (AMS) equipment was procured to be installed at the high sites in Trinidad and Tobago, Barbados, Saint Lucia and Antigua and to be used by the Piarco ACC for communication between aircraft and ATCs within the Eastern Caribbean Flight Information Region. The Final Site Acceptance Tests (FSAT) were signed off on 25th September 2012 and the new AMS network was commissioned.

Eastern Caribbean Aeronautical Fixed Services (E/CAR AFS) Network The new Eastern Caribbean Aeronautical Fixed Services (E/CAR AFS) Network provides voice and data connectivity to Anguilla, Antigua, Barbados, Grenada and the Grenadines, Guadeloupe, Martinique, Montserrat, Saint Lucia, Saint Kitts and Nevis, Saint Vincent and the Grenadines, United States (San Juan and New York) and Trinidad and Tobago was completed in the 4th quarter of 2011, after the operational monitoring period was formally closed off on February 14, 2012. The network offers a web portal to view the status of the network elements. The portal is accessed via protected password and is available to all users of the network. Additionally, the TTCAA implemented an on-line fault reporting system via the TTCAA website in the second quarter of 2011 for E/CAR AFS users to log faults on the AFS network. Responses are posted on the fault logging application which

can be accessed by users through password protection. The application provides reports and statistics on the performance of the network. After a trial and orientation period the web portal became operational in February 2012.

RADAR Data Sharing in the Eastern Caribbean (E/CAR) Network In response to ICAO letter dated January 6 2011 (for the need for a State or organization to host the RADAR data server in the Eastern Caribbean), the Fourth Meeting of the Piarco FIR Policy Group met and agreed to accept Trinidad and Tobago´s offer to provide the RADAR data server. RADAR data sharing will bring to the air traffic environment benefits such as increased surveillance coverage which directly impacts on airspace utilization and efficiency by permitting a reduction in aircraft separation and improve safety of operations. It will provide redundancy within areas where nearby RADAR systems overlap, cost benefits to airline operators due to improved service and optimum flight performance. It will also reduce traffic congestion, efficiently manages traffic in busy ATC environments and homogeneity in ATC operations between neighbouring states. Trinidad and Tobago propose to add the RADARs of Antigua, Barbados, Saint Maarten and Venezuela to the Piarco RADAR, merge the RADARs and present a seamless mosaic which will cover the Eastern Caribbean. Discussions with Venezuela and Saint Maarten are in progress to realize this goal. The RADARs of Martinique and Guadeloupe are presently available at Piarco. The merged image or Piarco’s RADAR separately, may be exported via the E/CAR AFS network to the E/CAR States. The only requirement to display the provided data is that each recipient State should ensure that their RADAR/traffic displays are capable of processing the data,

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Annual Report 2012 the telecommunication medium through E/CAR AFS Network is available and the corresponding letter of agreement (LOA). Through follow up teleconferences facilitated by ICAO a complete Project Plan was defined for the implementation of the RADAR Data Processor and the end user systems that will process the RADAR feed including definition of the roles, responsibilities, conditions and requirements for this implementation. Further to the theoretical coverage information provided by States with RADARs, Trinidad and Tobago will conduct several coverage tests in conjunction with E/CAR States including the complete flight trajectory (departure, fly, arrival, etc.) through the support of the Air Traffic Control staff in each State. Procurement of equipment and award of contract for Situational Awareness as a regional project is projected to occur January-February 2013 with expected commissioning in June 2013.

Regional Involvement In order to continue the ANS work for Trinidad and Tobago and as custodians of the Piarco FIR, TTCAA attended ICAO Meetings for the Eastern Caribbean on the CNS/ATM (Communication, Navigation, Surveillance /Air Traffic Management) projects for the Region. Additionally, Trinidad and Tobago on behalf of itself and the Eastern Caribbean joined the “Transition to Satellite Based Augmentation System (SBAS) in the CAR/SAM Regions – Augmentation solution for the Caribbean, Central and South America (SACCSA)” Project in December 2011. The objective is to study the improvement of the Air Navigation Environment in the Caribbean and South America (CAR/SAM) Regions.

Automatic Dependent Surveillance (ADS) – Contract (C) The TTCAA awarded a contract to ARINC Incorporated on July 25, 2012 for the delivery of Future Air Navigation System (FANS) 1/A messages (ADS-C and (Controller Pilot Datalink Communication (CPDLC)) via datalink. ADS-C is a method of surveillance that relies on downlink reports from an aircraft’s avionics that occur automatically whenever specific events occur, or specific time intervals are reached and provide accurate surveillance reports in remote and oceanic areas that, for a variety of reasons, will never be inside RADAR coverage. The ADS reports are converted by datalink equipped ground stations into an ADS track and presented on the controller’s air situational display to provide enhanced situational awareness and the potential for reduced separation standards. CPDLC is a method by which ATCs can communicate with pilots over a datalink system.

28

Tower at ANR Robinson International Airport


Annual Report 2012

Aeronuatical Information Services Better aeronautical information is essential if we are to have an integrated and interoperable ATM system that enables air navigation service providers to safely handle more traffic in the same amount of space during the same amount of time. Such a system would effectively link the full range of services from airspace design to flight planning, airport operations planning and flight separation assurance while continuing to maintain the safety and security of the travelling public and lessening the environmental impact on the planet and its population. Better aeronautical information is essential if we are to have a flexible ATM system that reduces costs and environmental impacts while improving access to congested airspace and remote airports in developing countries. Such a system would allow planners and decision makers to make the right decisions for the development of new tools and techniques based on accurate information available on time and in the right place. Better aeronautical information is essential if we are to have a system that empowers airspace users by giving them a greater role in shaping the ATM system, and by helping them understand their options and make informed decisions while maintaining public safety and minimizing the impact on the environment. Such a system would be focussed on users’ needs.

ICAO Roadmap for the Transition from AIS to AIM

29


Annual Report 2012 The Aeronautical Information Services (AIS) Department has been actively involved in transitioning from AIS to Aeronautical Information Management (AIM). AIM is a new function of CNS / ATM that broadens the current scope of Aeronautical Information. It ensures Aeronautical Information quality, integrity and timeliness through the use of fully digital interoperable systems and enables dynamic context based retrieval/delivery of Aeronautical Information. This transition is structured around the ICAO Roadmap Phases 1-3. At the start of 2012, the TTCAA issued a Request for Proposal (RFP) for an integrated ATS Message Handling System and an Aeronautical Information Services System (AMHS/AISS). TTCAA’s Evaluation Team assessed the companies that submitted tenders and presented their recommendation to the TTCAA’s Board of Directors. Final negotiations with successful tenderers for the AMHS/AISS were conducted during the period March 22, to April 2, 2012.

Implementation of Aeronautical Information Services System (AISS) Upon conclusion of negotiations, IDS-Ubitech was awarded the AISS Contract to implement an integrated Aeronautical Information Management (AIM) System for the management of both dynamic and static AIS data. The site

30

survey completed on June 4, 2012 with IDSUbitech. The Critical Design Review Document (CDR) was evaluated and accepted by Project Team during the period June 25-29, 2012. The shipment of the telecommunications equipment has been received by IDS-Ubitech on 28 September, 2012 and IDS-Ubitech personnel are expected to arrive in Trinidad to commence hardware installation on October 01, 2012. Initial AISS database training was successfully completed on virtual machines. As part of the contractual arrangements, five officers successfully participated and completed Factory Acceptance Test (FAT) training at the IDS-Ubitech facility in Rome, Italy from July 30, 2012 to August 3, 2012 in: • AIM Charts • Flight Procedure Design and Airspace Management (FPDAM) • Planning Extension (PLX) Training The FAT for the above modules was conducted at the IDS-Ubitech Facility in Rome and was effectively completed during the period August 4-10, 2012. Five (5) officers also successfully completed Factory Acceptance Training in Flight Plans and NOTAMs at IDS-Ubitech Facility in Ottawa, Canada during the period September 3-7, 2012. The FAT for AIM was conducted and successfully completed at IDS Facility in Ottawa, Canada from September 10-14, 2012. On-site training has been coordinated with an IDS specialist and is scheduled to commence in October 2012.


Annual Report 2012

Implementation of the Aeronautical Message Handling System (AMHS) Upon conclusion of tender negotiations, COMSOFT was awarded the contract to deliver and install an AMHS System (extended) together with a FPL 2012 converter. The initial site survey was conducted with COMSOFT personnel at the TTCAA Air Navigation Services Building, where COMSOFT provided a PC for start of FPL 2012 testing. The conversion of data from European AIS Database (EAD) to Aeronautical Radio Inc. (ARINC) is currently being executed, with the resulting data capable of being used by the AMHS System. Six (6) officers successfully completed the AMHS Technical Maintenance Training at the COMSOFT Facility in Germany during the period July 16-20, 2012. The Factory Acceptance Test was successfully completed at July 23-27, 2012. Site training for TTCAA Staff is scheduled to commence in October 2012 by COMSOFT personnel. The AMHS Critical Design Document has been reviewed and accepted by the TTCAA Project Team. The shipment of the AMHS equipment has been received and is on-site for installation. Cable Installation works commenced on September 11, 2012 and COMSOFT

representative commenced hardware installation on 25 September, 2012.

Flight Plan 2012 Testing On 25 June 2008, ICAO issued State Letter AN13/2.1-08/50, amending the 15th edition of the PANS-ATM, Doc 4444. Changes will be required in the abbreviations and various field descriptors used in the ICAO Flight Plan form. The intention of the amendment is to adjust the present flight plan form so that it meets the needs of aircraft with advanced capabilities as well as the evolving requirements of automated Air Traffic Management (ATM) systems. The TTCAA will deploy full Flight Plan 2012 capability by the mandated time of November 15, 2012. It is also the intention of the TTCAA to employ flight plan conversion methods within the Port of Spain Automatic Message Switch (POS AMS) as a contingency measure for those automated flight plan processing systems within the Eastern Caribbean Region which are connected to the POS AMS and which are not flight plan 2012 compliant. For the preparation for the new Flight Plan Format 2012, tests were conducted using a PC based Module of the FPL 2012 system with: • FAA • EUROCONTROL • SELEX ATM System at Piarco

31


Annual Report 2012

Teleconferences and Meetings The AIS Department participated in FAA Flight Plan Filers (FPF) 2012 and ICAO FPL 2012 Teleconferences: • Review updates to FPL 2012 implementation status • News on testing by Flight Plan filers and Air Navigation Service Providers • Assess results of the acceptance of new and present format E/CAR AIM Teleconference FPL 2012 coordinated by ICAO was conducted on September 25, 2012. One AIS officer attended the Follow-up Meeting on Implementation of the New ICAO Model Flight Plan for the NAM/CAR Regions in Mexico City from 4-6 September, 2012. This meeting emphasized on the following: • Contingency Measures • Review of the Aeronautical Information Circular / NOTAM • Training of Staff • Installation of Equipment

32

In addition to the transition from AIS to AIM, and the implementation of the new Flight Plan Format, the AIS worked in tandem with the ATS and T&E to ensure a smooth changeover to the new ACC.

AIS Operations The AIS staff successfully initiated in Flight Data Operations Service in the Area Control Centre Operations Room. Flight Data Operations duties has increased staff awareness of the airspace routing and direct impact of flight plans in the Air Traffic Management System.

AIS Flight Planning Station at Aerodrome

Development to establish AIS Flight Planning Station with the cooperation of all stakeholders (Airports Authority of Trinidad and Tobago, Executive Manager Air Navigation Services – TTCAA and IT Personnel) is on-going. A location has been identified and this briefing station shall be available to pilots in the near future.


Annual Report 2012

Foreign Visits United Kingdom Civil Aviation Authority During the period October 13-14, 2011, specialists from the United Kingdom of Civil Aviation Authority (UKCAA) visited the Piarco AIS office. Aeronautical Information for the British Virgin Islands (TUPJ), Anguilla (TUPA) and Montserrat (TRPG) is published by Trinidad and Tobago AIS and included in within the Eastern Caribbean AIP. The objective was to gain a full understanding of how the United Kingdom Overseas Territories (UK OT’s) meet their obligations and to assess the standard of service provided to UK OT’s.

Mission to Trinidad and Tobago by ICAO Regional Officer, Aeronautical Information Management (AIM) This visit was received by the Executive Manager Air Navigation Services in representation of the Director General and the Chief Technical Officer, AIS. The Regional Officer/ Aeronautical Information Management (RO/IM) considered the main AIM issues according to the ICAO Road Map transition from AIS to AIM. The RO/IM and AIS personnel discussed matters on the following: • Follow-up on the status of implementation and compliance of SARPs in Annexes 4 and 15 and implementation of the recommendations and criteria of ICAO aeronautical information manuals, Doc 8126, Doc 8697 and Doc 9674. • Review of the AIS service organization and its transition to AIM, and the interaction with other specialties within the ATM operational concept. • Review publication of differences between the National Standards and ICAO Standards and Recommendations (Annexes, Doc 7300) • WGS 84 Documentation • Updated AIPs from the states within existing agreements with Trinidad and Tobago • NOTAM Contingency Plan • Updated ICAO documentation (Library) • AIS/MAP Regulations, NOTAM, PIB

33


Annual Report 2012

Singapore Aviation Leadership Summit Feb 2012 From left to right: Mr Roberto Kobeh, President of ICAO, Giovanni Bisignani former Director General IATA, Dr Assad Kotaite, President Emeritus ICAO, Ramesh Lutchmedial, Director General TTCAA The Singapore Airshow and Aviation Leadership Summit 2012 is a global event that brings together key aviation stakeholders for a frank exchange of views on key issues and challenges facing aviation. The Summit offers a unique platform for airlines, airport operators, air navigation service providers and manufacturers to dialogue with government and regulatory leaders.

34


Annual Report 2012

NOTAM 12 Monthly s were Summarie ted c lly omple successfu uted and distrib

plement

1 AIP Sup

ation tical Inform 5 Aeronau trol s and Con Regulation (AIRACs) nt to pleted, se dment com tion 1 AIP Amen lishers for reproduc pub gional re 9 10 d electronic l an to 15 loca s via fully and issued l subscriber na io at rn te s and in D C ed updat

19,041 Flight Plans Issued

Issued 1,040 A series MOTAMs on behalf of the E/CAR States

3 Aeronautical Informati on Circulars (AICs)

ments

14 AIRAC Supple

114,368 External NOTAMs processed and stored

5,302 Broadcast of Terminal and Meterological conditions provided to pilots

35


Annual Report 2012

SAFETY REGULATIONS Safety oversight is defined as a function by means of which States ensure effective implementation of the safety related standards and recommended practices and associated procedures contained in the Annexes of the Convention on International Civil Aviation Organization and related ICAO documents. Safety oversight also ensures that the national aviation industry provides a safety level equal to or better than that defined by the SARPSs. As such, an individual State’s responsibility for safety oversight is the foundation upon which safe global aircraft operations are built. Lack of appropriate safety in one Contracting State therefore, threatens the health of international civil aircraft operation.

36

ICAO Doc 9734 Safety Oversight Manual


Annual Report 2012

Trinidad and Tobago, as a signatory to the International Convention on Civil Aviation, is required to provide the highest level of Safety and Security oversight to the aviation industry. The emphasis of the Authority has been and continues to be that TTCAA must at all times ensure that the laws and guidance material provided to the aviation industry meets the requirements of ICAO and that the TTCAA continually complies by ensuring compliance with the eight critical elements of a safe civil aviation system. In this regard the TTCAA has been audited by ICAO and other international organisation and have been found to comply with the Convention on International Civil Aviation.

Safety Regulations is concerned with compliance with the laws and regulations and the continuous improvements of the aviation industry. In this regard the Safety Regulations unit has hosted a number of training courses and seminars to provide the industry with the relevant tools so that it can continue to meet the obligation for safe systems.

37


Annual Report 2012

UNITED STATES FEDERAL AVIATION ADMINISTRATION INTERNATIONAL AVIATION SAFETY ASSESSMENT (US FAA IASA) AUDIT Consistent with the Air Service Agreement between the United States and Trinidad and Tobago, the United States conducted an assessment of Trinidad and Tobago’s Safety Oversight System in accordance with the Federal Aviation Administration (FAA) International Aviation Safety Assessment (IASA) programme during the period July 9 -13, 2012. The purpose of the IASA was to determine TTCAA’s compliance with Annexes 1, 6, and 8 to the Chicago Convention based on the eight (8) critical elements of a State’s safety oversight system. The TTCAA was found to be meeting its minimum safety obligations under the Chicago Convention, but the FAA recommended additional corrective action to be taken. In November 2012, the FAA reassessed the corrective actions taken by the TTCAA and deemed Trinidad and Tobago to be compliant with the ICAO standards.

38

The Local Industry A significant service provided to the general public by the Authority is that of the licensing of pilots and maintenance engineers. The Authority has implemented systems to make the application and examination processes more efficient with efforts to provide examination results in the shortest possible time frame. Having transitioned to the new facilities provided the candidates with a better experience under modern examination conditions. It is anticipated that the growth of the local aviation industry would see more persons seeking various licences in the near future, and consequently, increase demand for the services of the TTCAA. There are currently four (4) Air Operators providing air transport to the offshore oil platforms around Trinidad and Tobago, and International and Domestic air transport for passengers and cargo. Air Operator Certificates were renewed for Caribbean Airlines Limited (CAL), Bristow Caribbean Limited, National Helicopter Services Limited, and Briko Air Services Limited. During the year, the local International Air Operator expanded its fleet of aircraft and destinations, and it is anticipated that in the future its see additional growth. There are five (5) Aircraft Maintenance Organisations (AMO), four (4) of which are directly associated with the local International


Annual Report 2012

Air Operator and one (1) is dedicated to the maintenance of avionics components. All have been audited during the last period and have been found to comply with the laws and regulations. Approved Maintenance Organization Certificates were renewed for National Helicopters Services Ltd, Bristow Caribbean Ltd, Caribbean Airlines Limited (CAL), Briko Air Services and Navicomm. There is one organisation that is certified by the TTCAA as an Aviation Training Organisation (ATO) for the training of pilots. During the period under review the ATO has been found to be compliant with the laws and regulations. The two aerodromes operators, Piarco International Airport and the ANR Robinson International Airport are certified and provide services for domestic and international Air Operators, primarily from Europe and the Caribbean, Central and North America. Both aerodromes have been audited and have been found to comply with the laws and regulations of Trinidad and Tobago. TTCAA continues, in association with Airports Authority of Trinidad and Tobago and Town and Country Planning Division, to ensure that the navigable airspace over Trinidad and Tobago is not penetrated by obstacles that can be a Hazard to Civil Aviation. The department evaluated numerous applications for objects affecting navigable airspace, such as: -

Aerial blimps Balloon releases Power Station Site Lantern releases Antenna Construction Building Construction Model Aircraft Operation

39

Additionally, the TTCAA provided oversight of the runway rehabilitation work at A.N.R. Robinson International Airport, Tobago and for the improvement of the Approach Lighting System at Piarco International Aerodrome, Trinidad.

Aviation Security Aviation Security is a challenge for International and Domestic Air Operators, and all other organisations providing services in Trinidad and Tobago. The TTCAA routinely works with each organisation to ensure that they comply with the laws and regulations for international air transport. During the period, the TTCAA was actively involved in a number of international and regional security initiatives. For example, the TTCAA provided short term technical experts to ICAO and Organization of Eastern Caribbean States (OECS) to conduct aviation security training. The department also conduct inspections and audits of both local and international air transportation operators; and conducted security surveillance and inspections for both Piarco and ANR Robinson International Airports.


Annual Report 2012

Air Cargo Interdiction Workshop As part of the aviation security initiatives to safeguard civil aviation against terrorism and other acts of unlawful interference and the TTCAA in collaboration with the Ministry of National Security (MONS) hosted an Air Cargo Interdiction Workshop from July 23 to 27, 2012 at the TTCAA Aviation Complex, Piarco. The Workshop was sponsored by the Organization of American States Inter-American Committee against Terrorism Secretariat for Multidimensional Security (CICTE), and presented by experts from the Canadian Border Security Agency (CBSA). The aim of the Workshop was geared at improving interdiction techniques and search methodologies, in addition to increasing capacity. The Workshop also highlighted health and safety considerations in the aircraft, cargo warehouse and the ramp. Twenty six participants representing local law enforcement agencies and other aviation industry partners attended this important Workshop form the Trinidad and Tobago Civil Aviation Authority; the Customs and Excise Division; the Trinidad and Tobago Police Service; the Airports Authority of Trinidad and Tobago; TTPOST; Caribbean Airlines; LAPAKAN and Aviation Business Limited and were each awarded a Certificate of Participation upon completion.

Training Safety Regulations has also focused on providing adequate and updated laws, regulations, guidance materials, and surveillance of the aviation industry and taken corrective action or enforcement action when deemed necessary. This could only be accomplished through trained, qualified personnel. The aviation industry is one of the most dynamic industries

40

in the world and training and development must be applied consistently in order to ensure year to year safety and security enhancements. • On the Job Training for two (2) Licensing Inspector, training completed with respect to - Personnel Licensing - Aerodrome including heliport • On the Job Training for three Flight Operations (3) Inspector, training completed with respect to Issue of Operations Specifications for a new Operator or change of equipment • All Inspectors participated in Partial Emergency Evacuation Drill for the following aircraft Type: ATR72-600, Boeing 737-800, and Boeing 767-300 • Aging Aircraft Seminar – six (6) personnel attended • Eleven (11) Inspectors attended the USC’s Aviation Safety Management Systems and Aircraft Accident Investigation Course • ICAO Cooperative Arrangement for the Prevention of Spread of Communicable Disease through Air Travel workshop was attended by two (2) Inspectors. • On the Job Training for three (3) Flight Operations Inspectors this training is in progress with respect to a number of competency items. • On the Job Training for one (1) Airworthiness Inspector this training is in progress with respect to a number of competency items. • On the Job Training for one (1) Cabin Safety and Dangerous Goods Inspector, this training is in progress with respect to a number of competency items. • FAA Airport Certification for Non-FAA Employees was attended by two (2) Inspectors. • A Seminar / workshop on Wildlife Hazard Management workshop attended by one (1) Inspector. • Two (2) Flight Operations Inspectors have completed the Safety Inspector course at the Federal Aviation Administration Facility in Oklahoma and can now accomplish several tasks proficiently. • One (1) Cabin Safety and Dangerous Goods Inspector completed Initial Type Training in the B737 aircraft


Annual Report 2012 LICENSES ISSUED STUDENT

21%

PRIVATE

20%

COMMERCIAL

18%

AIR TRANSPORT AIR TRAFFIC AIRCRAFT MAINTENANCE ENGINEER VALIDATION

84%

15% 11%

9%

4%

6%

12% MEDICAL CERTIFICATES ISSUED CLASS 1 - Commercial & Air Transport Pilot CLASS 2 - Privat and Student Pilot CLASS 3 - ATC

61

Aircraff Maintenance Engineer Licence

95

Commercial Pilot Licence - Air Law Commercial Pilot Licence - Part II Type

38

Commercial Pilot Licence - Part I General

240

Private Pilot Licence (Written) Private Pilot Licence (Oral Technical) Flight Rules Procedures (Oral)

130 39 67

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Annual Report 2012

CIVIL AVIATION TRAINING CENTRE

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Annual Report 2012

The Civil Aviation Training Centre (CATC) successfully transitioned to the Administrative Complex on April 26, 2012 completing the TTCAA ménage. CATC is the training institute of the TTCAA and continues to provide training and development for its internal and external aviation partners. During the period under review, CATC conducted the following programmes: • Aerodrome/Approach Control Course 090/13 commenced on April 30, 2012 with 22 students from Anguilla, Antigua and Barbuda, Cayman Islands, Dominica, Grenada, St. Maarten, Tortola, and Trinidad and Tobago. Three (3) students from Tobago have been expressly chosen for the course. The intention is to continue training for Trinidad and Tobago citizens resident in Tobago on subsequent courses over the next four (4) years to ensure Tobago is equipped with trained ATCs to service the Control Tower at A.N.R. Robinson International Airport. The course is progressing well and will be successfully completed on November 23, 2012. • Refresher Training in RADAR Air Traffic Control was conducted from February 27 - March 2, 2012 for four (4) Piarco RADAR-trained Controllers. This completed the training for the implementation of the RADAR Service. • A RADAR Basic Course was conducted at the CATC from June 25 - August 03, 2012. Six (6) Air Traffic Controllers successfully completed the course. This course is on-going with another starting on October 01, 2012.

• A Basic Instructor Techniques Course was conducted from August 6-10, 2012 with six (6) participants, two (2) from the Cayman Islands and four (4) from the TTCAA. • An OJT Techniques Course was held from August 27-30, 2012 for ten (10) participants: nine (9) from the TTCAA and one (1) from the Trinidad and Tobago Air Guard.

• Upgrade of CATC Staff Two (2) Instructors upgraded their skills in Instructing at the AATT AVSEC Training Centre on an IATA Advanced Train the Trainer Course. The Chief Instructor and an Air Traffic Services Instructor attended the International Civil Aviation English Association (ICAEA) Seminar on Language Proficiency Future Developments in Aviation English Language Training and Testing in Buenos Aires, Argentina between September 29-30, 2011. The requirements of the TTCAA concerning the evaluation of Aviation Operational Personnel in the Proficiency in English Language were discussed on October 12, 2012 at the CATC.

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Annual Report 2012

In an effort to become a revenue generating center, CATC continues to design and market training programmes for its external aviation based clients on a local, regional and international. • Human Factors and Threat and Error Management Courses were conducted in the Cayman Islands from September 27 30, 2011 and October 3-6, 2011 respectively. Participants ranged from Air Navigation Services Personnel, Administrators and Emergency Services personnel. • An Introductory Course in Safety Management Systems was conducted for twelve (12) participants from October 3-7, 2011. • A Basic Instructor Techniques Course was conducted from February 27, 2012 immediately followed by courses in On the Job Training Techniques and Effective Shift Supervision. These were completed on March 16, 2012. Participants from as far north as Anguilla

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attended. • Basic RADAR Training for five (5) Air Traffic Controllers from St. Maarten commenced on March 12, 2012 and ended on April 20, 2012. This was a significant step for the CATC as this was the first time that RADAR Training was conducted for a foreign client and on their specific Airspace, with traffic situations simulated from actual traffic sheets obtained from St. Maarten. In preparation for this course, two (2) ATSIs were sent to St. Maarten to observe the Air Traffic Control Operations and to model the Simulator exercises as close


Annual Report 2012

as possible to the actual Air Traffic situations in St. Maarten. The candidates all expressed satisfaction with the delivery of this course. • An Effective Supervision Techniques Course was conducted from August 13-17, 2012. Participants represented the Cayman Islands, National Helicopter Services Limited and the TTCAA.

• Instructors from CATC conducted an

introductory Safety Management Systems course for staff of National Helicopter Services Limited (NHSL) at their compound in Couva. This was based on the ICAO Revision 7 Document and was conducted from September 17-20, 2012. This was the first time that the CATC conducted one of its courses externally in Trinidad and Tobago. NHSL have since indicated interest in having the CATC deliver courses in Human Factors and Threat and Error Management at their headquarters in the near future.

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Annual Report 2012

• University of Southern California (USC) comes home to the TTCAA and delivers various modules of their Aircraft Accident Investigation Course. USC conducted the Aviation Safety Management Systems module at the CATC from April 30 - May 4, 2012. There were twenty-five (25) participants and the TTCAA trained eighteen (18) persons from varying sections of the Authority in Safety Management Systems.

On September 10 – 14, 2012 USC conducted another module of the Aircraft Accident Investigation course. Thirty two (32) persons representing Caribbean Airlines, Bristow, National Helicopter Services Limited, the Princess Juliana Airports Authority, Airports Authority of Trinidad and Tobago and the TTCAA participated. The USC Instructors reported that this was by far the best course that they conducted and expressed tremendous

46


Annual Report 2012 satisfaction with the facility and the advanced technology in the classroom. The TTCAA’s intention is to market CATC as the aviation training centre of the Region. All training and development programmes conducted at the Centre benefits the TTCAA human resource. It is hoped that there would be an expansion in the revenue earning capacity of the CATC as more part-time Instructors will be recruited and the number of short courses will be expanded and delivered to the aviation industry locally, regionally and internationally. Some of the short courses include: A RADAR Basic Course commencing on October 1, 2012. A 4-day N.B.A. Quality Management Audit Training Seminar to be held from November 12-15, 2012 Basic Instructor Techniques Course will be conducted from December 3-7, 2012. An On the Job Training Instructor Techniques Course will be held at the CATC from December 11-14, 2012. Basic RADAR Course will be conducted on site in the Cayman Islands in the first quarter of 2013. An Apron Management Course is being scheduled for the Airports Authority of Trinidad and Tobago for January 2013.

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Annual Report 2012

CORPORATE SERVICES

48


Annual Report 2012 The Corporate Services Department is a combined functional group of Human Resources, Information Technology (IT), Finance, Facilities and Health, Safety, Security and Environment, that offers full support to the operational engines of ANS and Safety Regulations. Corporate Services provided full support for the transition of the Authority from its various locations to the New Administrative Complex in March 2012.

HUMAN RESOURCES The Human Resource plays a critical role in the development and implementation of human and industrial relation strategies to ensure that the culture, core values, competencies and structure of the organization as well as the quality, motivation and commitment of staff contribute to the achievement of the Authority’s goals and objectives. The Department continues to support the realization of the Authority’s strategic plan, by providing quality human resource services that promote those areas identified in the Authority’s 2010-2013 Strategic Plans. Significantly, attention continues to be paid to addressing the strategic objectives identified as: ‘Engender a culture that would transform the TTCAA into a high performance value driven organization based on its core values and guiding principles.’ The overall objective will translate to objectives and strategies under the following headings that coincide with the measures identified in the ‘Strategic Plan 2010-2013’.

Strategic Objectives

• Employee attraction and retention. • Sustainable employee learning and development (leadership development programs, management/supervisory training, industrial relations training & technical developmental training). • Results oriented Performance Management (Culture Change) • Constructive employee relations (culture change, employee satisfaction, engagement and performance).

Action Plan

• Recruiting, developing, rewarding and retaining employees with the right attitude and aptitude to meet present and future organizational requirements. • Reviewing the performance management system to ensure alignment with the Authority’s strategic objectives and the individual and personal objectives of employees. • Develop strategies to better facilitate Career Development & Succession Planning. • Facilitating appropriate training and development opportunities to build and sustain a high performing, flexible and motivated workforce. • The introduction of accepted Human Resources Policies and Procedures.

Organizational Development

One of the major objectives of the Department is providing and sustaining a work environment that facilitates optimum performance using its diverse human resources in line with best practices. The Authority engages a diverse, highly skilled and competent workforce. Where skill gaps are identified, training is provided for employees in accordance with the training plan.

Organizational Structure

The success of the strategies proposed hinges on the ability of the organization to encompass the requisite skills and level of resources to achieve the desired level of operations. During the period under review the Human Resources Department was able to achieve great success in recruiting at all levels in the Authority. Coinciding with the recruitment drive, an exercise was conducted to have the organizational structure of the Authority be adapted to facilitate the strategic objectives as outlined in the Strategic Plan. The Strategic Plan identifies two (2) critical objectives that would have necessitated a review and amendment to the current structure. The Strategic Plan iterates that the “Success of the strategies proposed dictates that the organization encompasses the requisite skills

49


Annual Report 2012

and level of resources to achieve the desired levels of operations. The current organizational chart has been reviewed and a new structure was proposed which envisions an establishment of two hundred and fifty five (255) employees”. At present the Authority employs two hundred and thirty persons (230). Proposed Structures for each department were carefully reviewed by the Department Heads and discussed in detail and agreed upon with the respective Executive Managers. Managers would have had an input into devising the various department structures, at all times being cognizant of the need to elaborate on current work demands and future desirable levels of performance. The structures were costed and a variance analysis arrived on for each department.

Culture Transformation

In addition to the areas of addressing the issue of recruitment and selection, review of the organizational structure and organizational development, there were a number of action areas that were completed or are currently on-going in forwarding the TTCAA culture transformation initiative. These include but are not limited to the following:

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Job Evaluation Exercise

Key to attracting and retaining competent and capable staff, the Authority sought to review the compensation packages of all employees at all levels of the organization. A Job Evaluation Exercise (JEE) was conducted between 2003 – 2007, with the objective of bringing salaries in line with industry standards. A Memorandum of Agreement (MOA) between the Trinidad and Tobago Civil Aviation Authority and the Public Services Association of Trinidad and Tobago was executed on December 9, 2011 to buy out the JEE arrears. In combination with a review of the current Performance Management System the Authority is focused on a creating a culture of “reward for excellence”. New salaries, based on the MOA, were implemented with effect from October 1, 2011. The revised salaries and increment arrears were paid in March 2012. The JEE arrears for current employees were paid in May 2012.


Annual Report 2012 Executive Medicals, Group Life & Health Insurance Coverage

The Authority has implemented Executive Medicals for its managers in 2011 and at the time proposed the revision of the Group Health and Life Plan to promote health and well-being of staff. Proposals were submitted from all the major Health and Life Insurance Companies and the proposals reviewed by the Board of Directors of the TTCAA. In August 2012, the Board of Directors indicated their approval of the move of the TTCAA’s Health and Life Insurance provision from Colonial Life Insurance Company (CLICO) to Guardian Life Insurance Company Limited (GLOC). This decision was based on the provision of the same level of Life Insurance Coverage but increased benefits in Group Health Insurance Coverage.

Succession Planning

A methodology for implementing a succession plan for Authority was developed in June 2012. The approach to be taken involves the identification of ‘critical positions’ and those persons through performance that have set themselves apart and will form part of the Authority’s Succession Plan. The process of classifying positions as ‘critical positions’ represents an entirely new approach that Managers/ Supervisors are unaccustomed to and hence will require a period of adjustment to the approach as it is but one area that will affect (change) the culture of the TTCAA in keeping with its stated strategic objective that of being a ‘high performance value driven organization’.

Training & Development

Information has been requested from various institutions for training employees in the following areas: • Crisis Management • Public Relations • Protocol Training • Advanced Excel Training • Training continues in the HRp5 system which is the choice of software for the Authority’s • Human Resource Information System.

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Annual Report 2012

RFP 03/12 - Communication Infrastructure

The IT Department is in the process of rolling out a completely new communication infrastructure for the TTCAA Administrative Complex. This infrastructure is a state of the art with technological capabilities superior to what is currently available in the country. The new system will be integrated system to form a complete package to provide information technology for the organization. The main components of this system would be core, distribution and access switching. This project has been the main focus of the IT Department. The RFP and relevant addendums / appendices were reviewed / edited. This was advertised in the local newspaper in September 2012. The Tender Evaluation Report has been approved by the Tenders Committee and is due to be forwarded to the Board for final approval by the end of fiscal 2012.

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Annual Report 2012 Transition and Migration In order for all of the buildings in the new Complex to function effectively upon transition, the IT Department undertook a massive migration of all IT and PABX infrastructure, which included: • Back up of all TTCAA’s PC’s and systems • Physical move of all systems: Safety Regulations, Corporate Services, AIS, TELECOMS, ATS and General Administration to new complex • Create new system design of network configuration • Configuration of all routing and switching topology • Creation of new domains at complex • Configuring Active directory for all users computers and peripheral’s on Domain Controller • Reconfiguring of all systems • Joining all computers and peripherals to new Piarco domain • Mapping Drives to Network Systems (Peachtree and HRp5) • Network connecting linking all building via fibre optic cable, 50um Multimode • Remapping all users to network resources • Reconfiguring Threat Management Gateway Firewall • Configure Wireless access points at strategic points throughout complex • Transfer of all voice lines to TSTT Room • Termination of all lines into PABX • Programming of PABX with new extensions • Installation of direct lines for Fax services • Transfer of DSL service to Complex • Installation of new lines and extension • Installation of two 50 pair Cat 3cables between building E and A to provide voice connectivity

5th December 2011. Electrical distribution was also supplied by IT to each department.

ENHANCEMENT OF NEW ADMINISTRATIVE COMPLEX COMMUNICATIONS Fibre Link

In order to further enhance communications in the new Complex, a fibre link was installed to the new ATC Tower to provide all data transfer to CATC. The Tower was also equipped with internet connection and telephone systems to ensure communication internationally and externally. Elevator Telephone in New ATC Tower Elevator An elevator telephone was installed on June 4, 2012 in the elevator of New ATC Tower. This would provide emergency voice services in the event of elevator failure. This phone has been pre- programmed to enable calls to pre - designated emergency numbers internal and external of the TTCAA complex.

Installation of a 10 MB Dedicated Internet connection

Consistent with improving the reliability and speed of the internet connection from TSTT, IT received approval to upgrade the DSL speeds to a 10MB dedicated connection.

Implementation of IT Help Desk

IT created a Help Desk to ensure all requests and queries are handled in a structured manner with the end result being problem resolved.

The Trinidad and Tobago Civil Aviation Authority (TTCAA) celebrated “International Civil Aviation Day 2011” on December 7-10, 2011. IT supported all the departments with IT infrastructure for voice, video and data from the

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Annual Report 2012

The Help Desk will be responsible for all service desk calls, logging incidents, service requests and queries.

items were sourced and installation completed internally by IT. Training commenced in the simulators and the feedback is that the systems are operating very well.

Peachtree Renewal and Upgrade

The TTCCA main accounting software is Peachtree 2010 Quantum. Sage Industries have indicated that they no longer support this version and migration should be done immediately to Peachtree Quantum 2013. Sage provided new activation key for the upgrade at no cost; this current license, however, will expire in August 2012. The required documents were processed to renew to the new version. The number of users able to access the accounting software increased from ten (10) users to thirty (30) users. The new activation key and license upgrade has been received by the TTCAA.

Installation and Configuration Tower Simulator Aerodrome/ Approach

Two (2) Tower simulator systems were requested by the CATC. These simulators will provide Aerodrome and Approach practical training for the Air Traffic Control Trainees. An analysis was done by IT Department to identify what is required to produce these simulators. All

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Blink Vigilance CATC

This system was installed at the old CATC. By installing an automated system and replacing physical security officers, the TTCAA benefitted from a significant reduction in expenditure.

Outfitting CATC Classrooms

To ensure that the CATC becomes one of the world’s premier Aviation Training intuitions, plans have been developed and designed to convert CATC into a facility with state of the art systems infrastructure. The goal of the TTCAA is to transform each room into intelligent classrooms. Meetings were held between Dell and the TTCAA concerning Intelligent Classroom Configuration During joint analysis between CATC, Dell and IT, it was decided that interactive projectors would provide the video interactions that would be capable of meeting current and futuristic requirements. Four (4) DELL S500 WI projectors were purchased and installed.


Annual Report 2012

This is the first step to interactive classrooms. The feedback from the users of the classroom confirms that this is one of the technically capable interactive projectors used.

Computerized PPL exams

Four computers were installed to facilitate the PPL examinations. A room was located on the First floor of CATC. IT installed four (4) computers for the hosting of the exams. The room was networked and systems were configured to link with The FAA Airman Testing Standards offices in Oklahoma. A hand shake test was done and it proved to be successful. The Oklahoma Testing site confirmed this. IT is currently awaiting the signing of the agreement between the FAA and the TTCAA.

Revamping of the TTCAA website

The first phase of the maintenance and upgrade of the TTCAA website has been completed and a demo site has been posted on http://d4137470. clink92.caribserv.net/. This maintenance work is on the final stages of completion.

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Annual Report 2012

FINANCE Payment of JEE Arrears and Implementation of JEE Salary Scale

The Finance Department was instrumental in completing the arrears emanating out of the buyout of the JEE Arrears. The project commenced in January 2012 with the development of new salary scales for all permanent staff. Salary scales reflecting the ranges previously utilized were also re-constructed in order for all arrears to be identified and quantified accurately. As a result, the new JEE salaries were implemented in March 2012, and arrears paid in May 2012. The implementation of the JEE buyout assisted in improving the industrial relations climate in the organization and benchmarked the staff to aviation industry standards.

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Finance and Accounting Policies and Procedures Manual

In order to keep the TTCAA’s financial processes effective, transparent and accountable, the Finance Department followed recommendations by its internal auditor, Ernst and Young, to have the Manual reviewed by an independent third party: • To amend the existing Accounting and Financial Policies and Procedures Manual in line with the Internal Audit recommendations. • To conduct interviews and discussions with business process owners, accounting officers and staff of the Accounting Department to gain an understanding of the business practices currently performed. • To improve the manuals such that the policies and procedures are clearly defined and separated. Documentation in the form of narratives, flowcharts and checklists are utilized to record all the business processes in the Accounting Department. • To provide a summary document which


Annual Report 2012 captures the variances identified between the current working practices and the recommended policies and procedures to assist in the implementation process. • To convert the designed policies, procedures and process flows into training modules for the training and development of the accounting staff. • To ensure that all industry standards and national legislation is adhered

Accounting Software

The requirements of the TTCAA’s operational environment have outpaced the capabilities of the current Peachtree System. The Peachtree Accounting application is designed for small to medium sized organizations, and has enabled the TTCAA to automate and manage its accounting system during its formative years. However, in keeping with the TTCAA’s strategic direction and in order to accommodate the organization’s structural growth and development, a more advanced accounting software solution is required.

for all their employees and stakeholders. Consequently, operations at the TTCAA continue to be conducted in compliance with the Occupational Safety and Health Act No.1 of 2004(as amended by Act, No.3 of 2006), Environmental Management Act, 2000 and all other applicable international and local laws and regulations. To reaffirm the TTCAA’s commitment to Health and Safety the Occupational Health and Safety Policy Statement has been posted in all of the buildings in the Complex. The HSSE Policies and Procedures Manual have been created to guide the Authority throughout its Operations. As part of the transition into the New Complex “Building Familiarisation and Emergency Evacuation” exercises were conducted with various departments within the Authority. The Exercise was a success as employees were able to familiarise themselves in their intended work spaces and the general layout of the building. All attendees were given a brief regarding the purpose of the exercise as well as vital tips

With this in mind, the Finance Department performed an environmental scan to determine the types of systems available on the market. Based on initial inquiries, a Request for Proposal was developed and submitted to the Board for approval. The RFP is expected to be advertised to the public early in fiscal 2013.

HEALTH, SAFETY, SECURITY AND ENVIRONMENT The first quarter of 2012 marked the transition of the TTCAA’s operations to the New Administration Complex. Also the department of Health, Safety, Security and Environment (HSSE) formally assumed responsibility for Security. The TTCAA remains committed to providing a safe, healthy and secure working environment

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Annual Report 2012 regarding pull stations, response time to fire alarms, correct procedure when mustering and general emergency response procedure. Prior to staff occupying the New Administrative Complex a comprehensive assessment was carried out on the fire extinguishing and suppression needs to ensure adequate protection for all. To date, the Complex boasts of over ninety-nine (99) fire extinguishers strategically located throughout, fire suppression

systems at the T&E Operations Room and Area Control Centre, zoned automated fire alarm system, pull stations and annunciators. The TTCAA’s emergency preparedness has been further strengthened by the following training programmes undertaken by employees: • General Fire Awareness –Conducted by the Trinidad and Tobago Fire Services. • Fire/Safety Warden- Conducted by the Trinidad and Tobago Fire Services. • First Aid and CPR- Conducted by an external service provider. • Fire Extinguisher Inspection Training

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Conducted by an external service provider. In an effort to improve emergency preparedness the TTCAA has embarked on the following programs: • First Aid and CPR –Twenty four (24) employees of the TTCAA have been trained and are now certified. These twenty four (24) employees will provide first stage medical assistance in the event of an emergency. • Fire/Safety Warden –Forty six (46) employees

have volunteered their services for this programme and training is being conducted in phases. Each floor of each building will have at least three (3) wardens. The wardens received training in emergency response and additional building and floor specific training is on-going. Wardens will guide the employees to the safest available exit and to the muster points. Also where possible they will also provide response fire first response. An effective Security service is of utmost importance to the TTCAA and as such the


Annual Report 2012 HSSE Unit has launched a program to provide orientation for all officers stationed at the TTCAA. The orientation is now a prerequisite to assuming duty at TTCAA’s premises. As stated in the Occupational Safety and Health Act No.1 of 2004 (as amended by Act, No.3 of 2006) the employer has an obligation to make a suitable and sufficient risk assessment. With this in mind HSSE Unit has designed a risk assessment program that begins with a job hazard analysis for all the major work groups to be included on the job description document, a hazard control register and on-going risk assessments for all critical jobs. Additionally all employees’ needs have been assessed and all necessary personal protective equipment has been provided.

With future development in mind the HSSE Unit has developed a plan with the following factors in mind: • Leadership and Commitment • Policy and Strategy Objective • Organisational Responsibilities, Resources, Standards and Documents. • Hazard and Effects Management • Planning and Procedures • Implementation and Monitoring • Audit • Management Review This plan will guide the activities of the HSSE Unit.

The TTCAA’s commitment to the environment is evidenced by the “Reduce, Reuse, Recycle” drive. Currently the TTCAA recycles paper and has plans to implement a drive for plastics and bottles. Also the TTCAA remains in compliance with the Water Pollution Rules with the operation of an internal wastewater treatment plan.

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Annual Report 2012

Facilities

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Annual Report 2012 The Facilities and Maintenance department has the sole responsibility of overseeing the effective and efficient use of the Authority’s assets as it relates plant property and maintenance. This department spearheaded the physical transition from the previous locations to the new Administrative Complex in March and April 2012. In preparation for the transition, the department co-ordinated the supply and installation of Furniture Fixtures and Equipment (FFE) for the New Administrative Complex, in September 2011. Upon achieving practical completion of the interior fit-out of the buildings, the installation of the FFE began in February 2012. Completion was on a phased basis from March 2012 – April 2012. This completion of the installation of FFE allowed for a smooth transition. While the transition to the new Complex took precedence in 2012, the department continued to efficiently execute its routine maintenance and upkeep responsibilities during the course of the year. It also participated in a number of technical procurement issues, such as ensuring that 24 / 7 janitorial services were acquired for the new Complex. A Public Tender was issued for the supply of janitorial services for the new Complex. However, the department was able to set up an in-house system that resulted in 56% savings. The department also ensured public tenders were issued for landscaping and upkeep of the various air navigation equipment sites and for additional electrical equipment that would reinforce power supply to our 24 / 7 ATC operations.

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Annual Report 2012

INTERNATIONAL CIVIL AVIATION DAY EXPO 2011 – ICAD 2011 During the period December 7-10, 2011, the TTCAA hosted its first Aviation Expo, International Civil Aviation Day Expo 2011 (ICAD 2011). It was also the first aviation expo held in the Caribbean region to commemorate International Civil Aviation Day, which is recognized on December 7th. The expo was localized with only the stakeholders of the aviation industry in Trinidad and Tobago invited to participate whilst foreign air operators were given the opportunity to advertise their company at the expo. During the expo there were lectures, display booths, give-aways, demonstrations, tours, static displays, radar simulators and contests. However, the highlights of the expo were undoubtedly the airshows performed by the

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National Security Operations Center (NSOC), the flight training simulators provided by Professional Airline Training Solutions (ProATS) and the Air Traffic Control Tours. Various schools in Trinidad and Tobago were invited through the Ministry of Education to participate in the tours and lectures. The expo commenced on December 7th, 2011, with a formal ceremony addressed by the Board of the TTCAA and the Minister of Transport. It was during this ceremony that for the first time, individual citizens who have made outstanding contributions towards the development of the aviation industry in Trinidad and Tobago were given tokens of appreciation for their endeavours. The aviation the country, the general approximate

expo, being the first of its kind in exposed the aviation industry to public. With free admission, the 1500 daily visitors were given the


Annual Report 2012 opportunity to learn how to prepare for and kick-start a career in aviation. Students were informed of the subject areas required for the different fields of the industry. Visitors also learnt the various roles and responsibilities of different aviation personnel and how each role is important to ensuring the safe completion of each flight that occurs. This expo has caused an enormous boost in the enthusiasm and also the public’s interest in the aviation industry. The unquestionable success of the ICAD 2011 expo has had the stakeholders as well as the public anxiously awaiting a second one. Foreign entities have already expressed their willingness and desire to participate. ICAD 2011 shows that the TTCAA is fulfilling its role of ensuring that the country’s interest in aviation is kept alive and that people are made aware of all the facets needed to have a safe and sustainable aviation industry. This expo and similar events reveal the TTCAA’s intent on developing aviation locally, regionally and internationally.

LIST OF STAKEHOLDERS WHO PARTICIPATED IN ICAD 2011 • • • • • • • • • • • • • • • • • • •

Airports Authority of Trinidad and Tobago Briko Air Services Bristow Caribbean Limited Caribbean Airlines Limited Chaguaramas Military and Aviation Museum Customs Immigration National Helicopter Services Limited National Petroleum National Security Operations Center Piarco Fire Services Port Health Professional Airline Training Solutions Sun Island Aviation Traffic Index (Police) Trinidad and Tobago Air Guard Trinidad and Tobago Civil Aviation Authority Trinidad and Tobago Meteorological Services University of the West Indies

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Annual Report 2012

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Annual Report 2012

INTERFAITH SERVICE On April 10, 2012, the TTCAA staff joined in prayer to transition to the new Administrative Complex through an Interfaith Service. This Service was presided over by clergy of the Christian, Hindu and Islamic faiths.

BRING YOUR KIDS TO WORK DAY The “Bring Your Kids to Work� event was held on August 24, 2012. The event was designed to illustrate the importance of education, skills development and training while giving students the opportunity to experience the world of work and a variety of career opportunities in aviation. In addition to exposing students to the various career paths within the TTCAA, and in the wider industry, age appropriate activities were also scheduled, such as a balloon making workshop and face painting.

LONG SERVICE AWARDS The TTCAA, as part of its strategic initiatives to engender cultural change in the organization, the first Long Service Awards Ceremony was held at the Hyatt Regency Hotel on August 18, 2012. Awards were presented to staff members who accumulated 5 to 10 years of service with the TTCAA.

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TTCAA 2012 Annual Report