Horizons A magazine for the employees and friends of Rockwell Collins, Inc. > Volume 12 Issue 6 > 2007
Page 6 > A message thatâ€™s loud and clear Page 3 > Page 8 >Are you grounded? Page 10 > A dramatic facelift for an aging aircraft
Another year of stellar financial performance, robust market conditions, a growing workforce, and several building enhancements put Rockwell Collins in a winning position.
Making important investments
n today’s increasingly competitive
In this issue of Horizons, you will hear
global marketplace, businesses are
from employees in Huntsville, Ala.,
discovering that developing game-
about how the mere location of a
winning strategies and creating
new building being constructed there
customer value aren’t enough to ensure
is expected to increase our presence
continued growth and success.
in that particular community and also within our industry.
We live in a world where the accelerated rate of change is requiring companies to adapt faster than
In addition, you’ll learn about the remarkable growth our
ever before and to work harder to attract and retain the
company experienced in fiscal year 2007, and how major
talent they need to excel in the future.
renovations to existing buildings across our enterprise are generating excitement among our employees.
At Rockwell Collins, we understand – perhaps now more than ever – that to realize our full potential in this ever-
Together, we have achieved significant success. We have
changing world, we must go beyond
accomplished what would
designing and manufacturing quality
not have been possible
avionics. We also must make
without the commitment,
an investment in our people,
dedication and teamwork
in our facilities, and in the
of 20,000 people around the
communities in which we live
and work. As we look to the future, I ask that We have without question done a tremendous job over
you consider spending more time becoming involved in
the years of creating and maintaining a visible and active
your community. Think about helping to inspire the next
role in the Cedar Rapids/Iowa City technology corridor.
generation of engineers through participation in a local
But the time has come for us to extend beyond the
event. Or, take time to assist with the delivery of meals to
boundaries of Eastern Iowa and to make our presence
senior citizens or those less fortunate.
known in communities around the world. Representing our company in a positive light and building trusted relationships will help all of us realize continued success.
Clay Jones Chairman, President and CEO
Volume 12 > Issue 6 > 2007
3> Building excitement
Another year of stellar financial performance, robust market conditions, a growing workforce, and several building enhancements put Rockwell Collins in a winning position.
6 > A message that’s loud and clear Find out how establishing trust and developing an ethical reputation can ease employee anxiety and lead to business success.
8 > Are you grounded?
Learn the ‘shocking’ details about charges that affect our company’s profitability.
10 > A dramatic facelift for an aging aircraft Find out how digital technology from our Commercial Systems product family made its way into a government marketplace and on to the KC-135.
12 > Across our company
Learn more about what’s taking place in Rockwell Collins locations around the world including Bellevue, Iowa, Melbourne, Fla., and Cypress, Calif.
Back cover > Facility spotlight
The Rockwell Collins display systems business in San Jose, Calif., is a premier supplier of head-up, head-down, and helmet-mounted display systems for the U.S. tactical fleet.
Also in this issue 2 > Letters to the editor 13 > Service anniversaries Visit Horizons online for the following Web extras: • A closer look at Jeff Moore, senior vice president of Operations • An article about the importance of adhering to our gratuities and business courtesies policy • A feature story about the electrostatic discharge program in our Carlsbad, Calif., facility • More information about what’s taking place across our company • Additional service anniversaries • Recent retirements On the cover > Rockwell Collins Simulation & Training Solutions (STS) employees in Huntsville, Ala., are excited about moving into a new 30,000-square-foot facility in June 2008. Employees also have been involved in the decision-making process regarding ergonomics and sound reduction technologies. Pictured are: (from left) Tina Nickey, Margie McCladdie, Dave Lawter, Jeff Helton and Bob Burns. Photo by Mark Davis, Decatur, Ala.
letters to the editor
Volume 12 > Issue 6 > 2007
Thanks for diverse article Thank you for publishing the article titled, “Running across different cultures,” in both the print and online versions of Horizons (Volume 12, Issue 5). This was a very nice and interesting article that not only displayed the diversity we have within our company, but also showed how our business and our personal lives can go together. Antoinette Damen Netherlands Branch Office Looking for a change of pace I would like to echo the thoughts found in Dennis Blumenthal’s letter to the editor, which was published in Horizons magazine, Volume 12, Issue 5 (print and online versions). It seems that we, as employees, are bombarded with various information on personal aspects of our business and on the latest corporate programs and initiatives. This is all well and good, but what I see missing is what Dennis mentioned – our products. It appears that we have forgotten what we do here at Rockwell Collins. We build the finest commercial and military avionics in the world. That is not something that should take a back seat to all of the corporate programs, human interest articles, or personality profiles. We build avionics. Seeing more focus including product profiles with photos, when possible, in future issues and also in other company communications would be a nice change of pace. Stuart “Skip” Scott Cedar Rapids, Iowa
Well-rounded education important The article about Nan Mattai, which was published in Horizons online, Volume 12, Issue 5, once again highlighted the importance of a well-rounded education. Reading about how she made her way through college, and how she is using her ability to ask questions in the business world was very inspiring. Furthermore, it also was very encouraging to learn how Nan has found a way to balance time between her family and her career at Rockwell Collins. Thank you for this well-written article. Agni Skafidas Cedar Rapids, Iowa Excellent food for thought I just wanted to let you know that I thoroughly enjoy reading about the members of our leadership team and how their hard work has helped them fulfill their dreams. The articles that have been included in the online version of Horizons magazine also help me know more about our leaders as people. The story about Nan Mattai, which was included in Volume 12, Issue 5, was very inspiring. I’m glad she went into detail. The analogy of our goals being restricted only by glass is excellent food for thought. We all search for inspiration. Thanks for finding it within our organization. Jerry Varghese Cedar Rapids, Iowa
Letters guidelines Horizons provides its letters page for readers to state their opinions. The page is intended to encourage an exchange of ideas and information that stimulates dialogue on issues or events in our company. The opinions may not necessarily reflect those of Rockwell Collins. Letters must include name, organization and a telephone number for verification purposes. Letters may be edited for grammar, syntax and size.
HORIZONS > 2007
Publisher: Tim Burris Editorial director: Larry Riley
EDITORIAL TEAM: Managing editor: Robert Fleener +1.319.295.8791 Editor: Jill Wojciechowski +1.319.295.4998 Copy editor: Ruth Anne Denker +1.319.295.0643 Staff writers: Crystal Hardinger + 319.295.3932 Anne Wiskerchen + 319.295.7533
Contributors in this issue: Phyllis Blech, Bellevue, Iowa Rod Blocksome, Cedar Rapids, Iowa Beth Boal, Cedar Rapids, Iowa Michaele Burris, Cedar Rapids, Iowa Andrew Coates, Cypress, Calif. Leonor Dominguez, Cypress, Calif. Linda Engen, Cypress, Calif. Armin Goeckel, Heidelberg, Germany James Lane, Richardson, Texas Elizabeth Ray, Cedar Rapids, Iowa Dawn Reyes, Richardson, Texas Peggy Ritter, Melbourne, Fla. Marielle Rodeheffer, Cedar Rapids, Iowa Patty Stephens, Coralville, Iowa Marjorie Weber, Cedar Rapids, Iowa
How to contact us: Email: email@example.com Mailing address: Horizons Rockwell Collins M/S 124-302 400 Collins Road NE Cedar Rapids, IA 52498-0001 Phone: +1.319.295.4998 Fax: +1.319.295.9374 Web address: www.rockwellcollins.com/horizons
How to contact the Ombudsman: Phone: +1.866.224.8137 or +1.319.295.7714 Email: firstname.lastname@example.org
Horizons is published bimonthly by Rockwell Collins Enterprise Communications for our employees, retirees, shareowners and customers. We seek to inform and inspire our readers by incorporating our company’s Vision, business goals and other enterprise-wide initiatives throughout our publication. We also strive to spotlight issues that affect our employees, our company and our industry. © 2007 Rockwell Collins, Inc. All rights reserved.
> Excitement abounds — Engineering Manager Todd Stanley serves as the focal point for new building construction at our location in Huntsville, Ala. Stanley believes the new building, targeted for completion in June 2008, will help increase our company’s visibility in the community.
excitement Photo by Mark Davis, Decatur, Ala.
Another year of stellar financial performance, robust market conditions, a growing workforce, and several building enhancements put Rockwell Collins in a winning position. By Jill Wojciechowski
But the December 2003 acquisition of NLX by Rockwell Collins prompted a argie McCladdie admits new beginning. And if things continue she took a leap of faith four as planned, our company’s presence in years ago when she joined the heart of the Tennessee Valley will Rockwell Collins Simulation & Training soon be a force to be reckoned with. Solutions (STS) in Huntsville, Ala. “I can’t believe how much our facility Prior to her arrival in January 2004, – and our company – have grown in the small Rockwell Collins facility in such a short time,” said McCladdie, a this northern Alabama community senior logistics support coordinator. “I housed just two employees. Those was the third employee in this location. individuals spent their days working It was so quiet when I started working on the flight simulators for which here.” their previous company – NLX – had Today, our Huntsville facility houses become known. about 40 employees. This coming summer, those individuals – and the additional employees we plan to hire in the coming months to meet program needs – will move into a new 30,000-square-foot facility in the nearby Cummings Research Park. Developed by the city of Huntsville to attract aerospace and defense contractors to the area, this particular piece of land – by the nature of where it is located – should help increase Photo by Mark Davis, Decatur, Ala. our presence in the community and > A leap of faith — Margie McCladdie was the also within today’s competitive third employee to join Rockwell Collins Simulamarketplace. tion & Training Solutions in Huntsville, Ala. “This new building is really going to Today, 40 employees work in this location and more will be hired in the coming months. help put us on the map in Huntsville,”
said Todd Stanley, an engineering manager in Huntsville who also serves as the point of contact for the new building construction. “We’ll be situated in an area near companies like Raytheon and Lockheed Martin, and we’ll also be located along a major highway. It will be hard not to notice Rockwell Collins.” Enhancing community presence Establishing and maintaining a presence within the communities in which our employees live and work is one way the Rockwell Collins senior leadership team believes our company will continue the solid growth it has experienced in recent years. Since the mid-1990s, the number of people we employ around the world has doubled to 20,000. In fiscal year 2007 alone, our employee population grew by more than 4,300, and plans announced in 2004 to expand our total workforce by 7,000 by 2010 still remain. In addition, the financial performance at Rockwell Collins in FY’07 marked the fourth consecutive year of double-digit revenue and (continued on Page 4)
VOLUME 12 > ISSUE 6
Building excitement (continued from Page 3)
earnings per share growth, as well as higher year-over-year levels of operating cash flow. According to Kent Statler, executive vice president of Rockwell Collins Services, robust market conditions and strategies implemented to strengthen our positions in faster growing market areas were the principal drivers for strong Services, Government and Commercial Systems revenue growth in 2007. But efficiently meeting our customer commitments and continuing our success in a world heavily affected by constant technological change also
“We might be headquartered in Cedar Rapids, Iowa, but we have facilities around the world. We need to play a visible and active role in each of those communities, because that is where our employees live and work.” — Kent Statler
require an investment in our people and the communities in which they reside. “Our success as a global company
Photo by Mark Davis, Decatur, Ala.
> Employee involvement — Employees at Rockwell Collins Simulation & Training Solutions in Huntsville, Ala., have been an integral part of the decision-making process for our new building. Pictured are: (from left) Todd Stanley, Margie McCladdie and Bob Burns. 4 HORIZONS > 2007
involves developing good strategies and creating value for our customers that’s better than our competitors,” said Statler. “But truly being an integral part of our communities also plays an important role in our success. “We might be headquartered in Cedar Rapids, Iowa, but we have facilities around the world,” he continued. “We need to play a visible and active role in each of those communities, because that is where our employees live and work.” Attracting and retaining talent With competition for talent steadily increasing as the crunch for engineers becomes more critical, leaders at Rockwell Collins are finding themselves working harder than ever before to attract candidates to our company. However, incorporating some of our major initiatives – Flexible Benefit Choices, Leadership Development, Talent Management and Diversity – into recruiting campaigns has enabled our company to begin connecting with potential employees. In fact, our Diversity journey has enabled us to create a welcoming and inclusive workplace – one that brings different experiences, beliefs, backgrounds and skills of people together – and has been a major step in the right direction. “Talented and motivated employees who are part of a diverse team create more value for a company and its customers,” said Ron Kirchenbauer, senior vice president of Human Resources. “We launched our Diversity journey about three years ago in an attempt to attract the people needed to help grow our business, and we have made significant strides.” According to Mike Neleman, director of Facilities Services, the construction of new facilities similar to the one being built in Huntsville, and major renovations to existing buildings across our enterprise, also have generated excitement. “Our goal is to plan for and create
office and lab upgrades of more than 100,000 square feet per year until all of our facilities are modernized to an acceptable level,” he said. “We have to meet the needs and expectations of our employees, if we hope to attract and retain the type of talent we need to take us into the future.” In addition to Huntsville, a new facility is currently under construction in Cedar Rapids – the second new building there in two years – and plans are under way for construction of a 125,000-square-foot facility in Portland, Ore., that we plan to lease. Our company also has leased additional space in Melbourne, Fla., Richardson, Texas, and Cedar Rapids to accommodate a growing workforce. “We want our employees to have comfortable work environments in which they can more effectively work together,” said Neleman. “We also want them to be proud of their company and proud of their specific facility.” Creating a sense of pride In a recent survey conducted by Human Resources consulting firm Development Dimensions International and recruitment firm Monster, nearly three-quarters of job seekers believed it was important to work for an organization of which they could be proud. Rockwell Collins leaders agreed. And about three years ago, our company began conducting a variety of community assessments with hopes of raising employee morale, increasing employee and leadership involvement within communities, and enhancing our company’s visibility. “It is our desire at Rockwell Collins to be a good corporate citizen by bringing good jobs into communities around the world,” said Cindy Dietz, manager of Community Relations. “We want employees at all levels to be involved in and supportive of community activities. “We’re giving our employees opportunities to be connected in their
communities, so they feel like they’re more than just a Rockwell Collins employee,” continued Dietz. “We want them to feel like they’re a citizen of whatever community they have decided to live in.” That’s one of several reasons Rockwell Collins Services recently launched a project focused on creating greater community awareness in
four of our key Services locations — Binghamton, N.Y., Sterling, Va., Salt Lake City, Utah, and Wichita, Kan. “People want to work for a company that is an active community partner, and that requires visibility and commitment,” said Statler. “That commitment begins with our site leaders and then extends to each employee.” (continued on Page 13)
major building projects
1) Cedar Rapids, Iowa • A 150,000-square-foot facility is currently under construction. • Occupancy planned for July 2008. • About 675 employees from our Commercial Systems business unit will be housed in the building, which will include laboratory areas. • Pursuing Leadership in Energy and Environmental Design (LEED) certification from the U.S. Green Building Council. • Leased additional 106,500 square feet in building near our main campus that will house production equipment. 2) Huntsville, Ala. • A new 30,000-square-foot, build to-suit facility is currently under construction. • Rockwell Collins will lease this facility. • Occupancy planned for June 2008. • About 80 employees from Rockwell Collins Simulation & Training Solutions (STS) will be housed in the building. 3) Melbourne, Fla. • An additional 60,000 square feet has been leased near our main campus. • Facility to be referred to as the Communication, Navigation, and Surveillance Center of Excellence. • About 250 employees will be housed in the building. • Occupancy scheduled for December 2007. • Facility leased to accommodate the transition of Commercial Systems
employees from Cedar Rapids to Melbourne. 4) Portland, Ore. • Planning for a new 125,000-square foot, build-to-suit facility in suburban Portland is currently under way. • Rockwell Collins will lease this facility. • Employees from current locations in Portland will be consolidated into this building. • Building capacity is about 375 people. • Occupancy planned for 1st quarter, FY’09 • Facility will house employees from our Head-Up Guidance Systems business. 5) Richardson, Texas • An additional 90,000 square feet has been leased near our current facility. • Facility will provide room for about 300 additional employees. • Building completion targeted for December 2007. • Facility will house Government Systems employees and will accommodate growth in our Integrated Communication Systems area. — Information compiled by Sue Nading, freelance writer.
VOLUME 12 > ISSUE 6
> Doing what’s right — One of the first things Mike Knox noticed when he joined Rockwell Collins was our company’s commitment to doing the right thing. Knox is an assembly operator at our facility in Coralville, Iowa. Photo by Paul Marlow, Cedar Rapids, Iowa
A message that’s loud and clear At Rockwell Collins, maintaining high ethical standards is part of our company’s heritage. Find out how establishing trust and developing an ethical reputation can ease anxiety and lead to success. By Beth Boal
company’s heritage is what ultimately provides the foundation for our success. In addition, doing the right things for the right reasons in the right way provides a common bond for nearly 20,000 Rockwell Collins employees located around the world.
hen Mike Knox joined Rockwell Collins nearly 10 years ago, it didn’t take long for him to realize the importance our company places on maintaining an ethical environment in order to protect our bottom line, our viability, and our reputation. “I appreciate working for a “Our company’s commitment to company that values ethics doing the right thing was apparent and integrity. Naturally, we from day one,” said Knox, who was hired in March 1998 as an assembly don’t lie, we don’t cheat operator at our facility in Coralville, and we don’t steal.” Iowa. “Our commitment to integrity — Sarah Taylor-Falcioni and maintaining our culture of ethics are messages that come through loud and clear not only in new hire orientation, but in our workplace on a “Ethics is a big part of our culture and plays an important role in daily basis.” establishing trust among our Remaining true to the high ethical employees, customers, and other standards that are part of our
HORIZONS > 2007
stakeholders,” said Gary Chadick, senior vice president, General Counsel and Secretary at Rockwell Collins, and a member of our company’s Business Standards Compliance Committee (BSCC). “We have developed a reputation as an ethical company, but it’s important to remind ourselves that all it takes is one ethical lapse to ruin that reputation.” For Sarah Taylor-Falcioni, a software engineer at Rockwell Collins Government Systems in Ottawa, Canada, that positive reputation in the marketplace and the expectations outlined in our Standards of Business Conduct helped ease the initial anxiety she experienced when she joined our company via our acquisition of IP Unwired. “I appreciate working for a company that values ethics and integrity,” said Taylor-Falcioni, who had worked at IP
Unwired less than two months before the September 2006 acquisition. “Naturally, we don’t lie, we don’t cheat and we don’t steal. What we say we’re doing and what we are actually doing line up, and that shows our customers they can trust us to consistently behave in an ethical manner.” Don Beverlin, vice president of Supply Chain Management at Cessna Aircraft Company in Wichita, Kan., has worked with Rockwell Collins throughout the majority of his career. He believes our commitment to ethics begins at the top. “It is clear the leaders at Rockwell Collins have made ethics a priority for the company,” said Beverlin. “The ethical behavior modeled by the leadership cascades throughout the organization and sends a clear
message to customers like Cessna.”
Earning and keeping trust As Chadick noted, ethics plays a critical role in earning and keeping the trust of our employees, customers, shareowners and other stakeholders every day. Doing so also helps strengthen our Rockwell Collins brand. “Ethics is coupled with honesty, and an honest company fosters a level of trust with those involved with our business,” said John Duong, a senior Photo by David Barbour, Ottawa, Canada engineering manager at our facility > Building trust — Sarah Taylor-Falcioni, a in Richardson, Texas. “Trust is what software engineer at Rockwell Collins in Ottawa, Canada, appreciates working for a company that creates strong relationships between values ethics and integrity. our company and our customers, and also what keeps bringing them back for repeat business.” integrity that Knox described is what Taylor-Falcioni agrees. “Trusted relationships don’t happen overnight,” differentiates our company from other avionics suppliers. she said. “Building trust “When Rockwell Collins began requires far more than working with Cessna on the Citation simply complying with Jet platform years ago, it was a laws; it means that each relatively unknown company,” said of our employees must Beverlin. “But it didn’t take long for consistently choose to do Rockwell Collins to prove its ability to the right thing to uphold deliver on time without sacrificing our ethical standards.” product quality.” Knox, who works on Since the Cessna Citation Jet the Defense Advanced platform, Rockwell Collins has seen a Global Positioning Systems large increase in business volume at Receiver (DAGR) assembly Cessna on a variety of avionics suites. team in Coralville, has Beverlin attributes that increase to the personal experience with trusted relationships we have formed making the right decisions with our customer. despite pressure to meet “We enjoy working with Rockwell goals. Collins, because we need a supplier “There have been many we can count on to get our products times when our team has found itself working toward to market on time,” said Beverlin. “Rockwell Collins employees should be a deadline to get our product out the door to our proud of the fact that the company’s high ethics standards are reflected in customer,” said Knox. “We everything they do. Their commitment have a solid understanding is visible, and we at Cessna see it every that it’s not only our responsibility to get the job day.” <h> done, it’s our responsibility to get the job done right. If Photo by David Lawrence, Richardson, Texas that means slowing down, Web extra: Learn about our company’s > Creating relationships — Senior Engineering Manager John that’s what we do.” gratuities and business courtesies policy Duong believes maintaining high ethical standards helps our in Horizons online at www.rockwellcollins. Beverlin believes the company create strong relationships with our customers. Duong com/horizons. works at our facility in Richardson, Texas. commitment to product VOLUME 12 > ISSUE 6
Are you grounded? ‘Shocking’ details about charges that affect our company’s profitability.
By Sue Nading
ntentionally dragging your feet across the carpet and “shocking” unsuspecting friends is an action most adults admit to doing at one time or another during their childhood. But this seemingly innocent game that often sparked laughter among friends – and likely an occasional argument or two – can cause serious issues for Rockwell Collins and the customers our company serves. Known as electrostatic discharge (ESD), this sudden and momentary unwanted electric current that flows between two objects can result in thousands of dollars of damage to the products our employees design, develop and manufacture.
“The misunderstanding and knowledge gap when it comes to electrostatic discharge (ESD) is extraordinary.” —Tom Smith
According to Lenny Howell, manager of Technical Support for Government Systems Test Solutions and Engineering in Richardson, Texas, the ease with which these electric currents can be created – coupled with the fact that it takes very little energy to damage sensitive, digital equipment –
HORIZONS > 2007
Photo by Paul Marlow, Cedar Rapids, Iowa
> Man on a mission — Tom Smith believes educating our employees and making them aware of the damage that can be caused by electrostatic discharge is one way to help our company continue providing quality avionics systems. Smith is a component application engineer in Cedar Rapids, Iowa.
are the primary reasons our company is working harder than ever before to minimize such incidents. “Few people realize that small, electronic devices actually require very little power to operate,” said Howell. “However, these tiny circuits are much easier to ‘fry’ through static discharge. That’s why it’s so important for our employees to be cautious when they’re assembling and testing our products.” David Mager agrees. A senior engineering manager for Commercial Systems Technical Support in Melbourne, Fla., Mager also stresses the importance of realizing that an electrostatic discharge might not
necessarily be felt. Still, that doesn’t mean it hasn’t occurred. “ESD can easily be created when you stand up from a chair and then touch a door knob or another metal fixture,” he said. “As little as 50 volts can damage some new, integrated circuit devices, and normally you can’t feel static discharge until it reaches 3,000 volts.” Minimizing the risk for damage According to Tom Smith, a component application engineer who is also a certified ESD engineer, ESD-sensitive devices may be damaged by discharges going to or coming from the device. The ESD Association recognizes three
primary ESD models, each having their own classification schemes. Charges going to the device are described by the Human Body Model (HBM) and the Machine Model (MM), while discharges from the device are described by the Charged Device Model (CDM). Each one has its own test methodology and classification scheme, and each one requires special strategies for protection. “HBM is the oldest and most commonly used model for classifying device sensitivity to ESD,” explained Smith, who received ESD certification from the National Association of Radio and Telecommunications Engineers (NARTE) in 2005. “It represents the discharge that’s delivered to our product from the fingertip of a standing individual, and is why we ground our operators with wrist straps and have them use special ESD flooring and footwear to drain charges.” The Machine Model is similar to HBM, but replaces the human body resistance to current flow with a direct short. The damage from the MM can be 10 times as destructive as HBM damage and takes place when a charged component comes in direct contact with metal, such as a tool or automated placement machine. According to Smith, the goal in this case is to eliminate the charge or control the discharge. “It’s best to think of current like water in a hose,” said Smith. “If you don’t use a valve to restrict the flow, you can destroy your garden. At Rockwell Collins, we use special high resistance work surfaces to control ESD current and we use air ionizers to remove static charges.” Finally, CDM occurs when a device is discharged to the ground in the presence of a charged insulator. It also can be more destructive than HBM for certain devices. While the duration of the discharge is very short – often less than one nanosecond – the peak current and resulting energy can be very high. CDM damage is controlled
order to reach the best decision for the company and the customer.” Senior Systems Engineer Rod Schmidt appreciates Smith’s expertise. During a recent ESD evaluation and assessment in Government Systems, Smith was able to help address customer concerns and answer various questions. In the end, the customer was completely satisfied. “Tom evaluated the situation, suggested appropriate corrective actions, and provided a detailed report within a very short period of time,” Schmidt said. “Without his assistance, there likely would have been significant production delays. Instead, we were able to save our customer money, and also maintain a high level of confidence with them.”
Photo by Paul Marlow, Cedar Rapids, Iowa
> Staying grounded — Rockwell Collins Production Specialist Diane Kilburg wears a wrist strap to ensure she is grounded and does not deliver an electrostatic discharge to the product she is building. Kilburg works on ARC-210 products in our Cedar Rapids facility.
by keeping insulative material like styrofoam cups and plastic objects away from sensitive devices. Maintaining customer confidence As an in-house professional consultant, Smith’s level of expertise regarding ESD and his ability to perform damage assessments when ESD procedures are violated helps ensure that our company is providing customers with undamaged product. In addition, it also helps save thousands of dollars in needless scrapping or reworking of suspect product. “The misunderstanding and knowledge gap when it comes to ESD is extraordinary,” said Smith. “I try to gather the facts and apply my knowledge of the science of ESD in
Increasing ESD knowledge While Smith admits there is absolutely no way to prevent electrostatic discharge from taking place, he is confident that our employees can be successful in preventing ESD from reaching damaging levels. “Education and awareness are the keys to success,” said Smith. “We want to remain a world-class provider of quality avionics systems, so we must strive for world-class ESD procedures.” Smith also encourages those who want to increase their knowledge about ESD to join the new ESD discussion forum (“Ask Al”), which is available to our employees via Rockwell Collins Online (our company’s intranet). “I’m also available to mentor anyone who is serious about improving their facility’s ESD program,” he concluded. “I’m very passionate about this and I’m happy to share my knowledge.” <h> — Sue Nading is a freelance writer.
Web extra: Learn more about the electrostatic discharge program in Carlsbad, Calif., in Horizons online at www.rockwellcollins.com/ horizons.
VOLUME 12 > ISSUE 6
A dramatic facelift for an aging aircraft Find out how digital technology from our Commercial Systems product family made its way into a government marketplace and on to one of the military’s longest-serving and most reliable airplanes. By Anne Wiskerchen
account manager based at our facility in Richardson, Texas. “We want to make sure this strategic workhorse leaves for duty today with the same state-of-the-art technology available on the latest and newest aircraft.”
he U.S. Air Force’s primary in-flight refueling tanker – the KC-135 – celebrated its 50th birthday last year. But unlike the life cycle of a typical employee, reaching that half-century milestone doesn’t mean this aircraft is Providing reliable considering retirement any communication time soon. A retired Air Force Major In fact, the KC-135 – which General and former director provides support to Air Force, of Operations for Military Navy and Marine Corps aircraft Airlift Command, Overacker – might go down in history as is extremely familiar with the one of the military’s longestservices this particular aircraft serving and most dependable provides. planes. As a C-141 Starlifter pilot, he Generations of pilots have was on the receiving end of flown and will continue to fly the tanker’s refueling efforts this historic aircraft – thanks for much of his military career, to the efforts put forth by and he understands the Rockwell Collins employees – importance of being able to until its expected retirement in fly global air routes for various 2040. combat and support missions. For the soldiers who depend “As a pilot, I could fly Photo by David Lawrence, Richardson, Texas on the airborne refueling, aeroworldwide without having to > On-site support — Principal Program Manager Miles Bramblett says medical and airlift missions land for service and refueling,” the technology Rockwell Collins is providing for the KC-135 is critical to provided by the tanker, this is he said. “This comes in handy the U.S. military. Bramblett is based at our facility in Richardson, Texas, and coordinates the delivery of various parts and products from our great news. But for those who when you’re flying over nonmanufacturing facilities to where the tanker is being upgraded. operate the airplane, it presents friendly territory where you various challenges. Much of might not be allowed to land.” This “facelift” involves removing the technology that worked In addition to refueling some of the aircraft’s avionic “age well when the KC-135 launched in the efforts, tankers must also be able spots,” and adding more than 12,000 1950s isn’t nearly as sophisticated as to communicate effectively with new parts, and six miles of wire. today’s technology. those on the ground and in the air. “We are equipping these fairly old To ensure that United States and With airspace becoming increasingly airplanes with modernized equipment allied forces around the world can congested, and the potential for that will help crew members complete human error due to language barriers continue to rely on the KC-135 for their worldwide missions, as well as years to come, the Air Force decided and radio interference a growing almost a decade ago to perform one of comply with new and more restrictive concern, the Air Force knew in the late international accuracy requirements,” the biggest technological “facelifts” in 1990s that it needed a more reliable said William Overacker, principal tanker history. means of communication. 10
HORIZONS > 2007
That’s when Rockwell Collins engineers in Government Systems began searching for a way to provide this military aircraft with the communication and navigation equipment needed to fly more independently, with less reliance on voice controlled airspace and more reliance on digitally managed airspace. The answer – digital technology that used our company’s Commercial Systems product families in the
“Without our technology on board, tanker crews could be denied access to preferred routes in civil airspace.” —Ron Morey
government marketplace – came in the form of one of the most dramatic content wins in our company’s history.
Rockwell Collins Image
> Aged to perfection — The KC-135, which is the U.S. Air Force’s primary in-flight refueling tanker, is receiving one of the biggest technological facelifts in tanker history. The aircraft provides support to Air Force, Navy and Marine Corps aircraft, and is one of the military’s longest-serving and most dependable planes.
Employees from both Government Systems and Commercial Systems teamed up with the Air Force and The Boeing Company and, in 2003, delivered the first KC-135 production aircraft equipped with global air traffic management (GATM) technology. “Without our technology on board, tanker crews could be denied access to preferred routes in civil airspace,” said Ron Morey, manager of the KC-135 program at Rockwell Collins. “We provide software upgrades every 18 to 24 months to ensure these tankers remain compliant.” Ignoring global airspace mandates – implemented and
Photo by Paul Marlow, Cedar Rapids, Iowa
> Where there’s a will, there’s a way — Rockwell Collins engineers found a way to provide the KC-135 with the communication and navigation equipment needed to fly more independently. Pictured in the KC-135 GATM Systems Integration lab in Cedar Rapids are: (from left) Ken Bauer, Laurel Brown and Jason Myren.
enforced by governing bodies such as the International Civil Aviation Organization or the Federal Aviation Administration – could result in tankers flying at restricted altitudes or making route diversions. Both could potentially lead to increased fuel consumption and longer travel time to reach aircraft in desperate need of fuel. According to Roger Drinnon, Air Mobility Command public affairs officer, GATM technology not only meets communication and surveillance needs, it also allows continued access to global airspace through improved navigation performance capabilities. “The GATM technology now on the KC-135 meets navigation requirements through upgrades to the dual-flight management system and a second, integrated global positioning system (GPS) and inertial navigation system,” said Drinnon. “We also are meeting surveillance requirements with new and upgraded equipment, which allows the aircraft to automatically transmit its GPS position to air traffic control towers.” Meeting major milestones Four years after delivering the first KC-135 aircraft equipped with GATM technology, Rockwell Collins remains on track to complete this tanker modernization effort two years ahead of schedule. For Morey, who retired from the Air Force in 1999 – the same year he joined our company – meeting every milestone on schedule and within budget has been extremely rewarding. “Our team at Rockwell Collins (continued on Page 13) VOLUME 12 > ISSUE 6
Melbourne employees join in walk to cure breast cancer
ockwell Collins employees in our Melbourne, Fla., facility contributed toward the fight against cancer recently by participating in the Susan G. Komen Foundation Walk for the Cure and raising about $1,000. Thirty-four employees, including breast cancer survivor Gail Goldstein, gathered at Brevard Community College in Melbourne to walk the
5K course through the campus. For Goldstein, a senior administrative assistant who also volunteered in the cancer survivors’ tent, this event has special meaning. “It is absolutely wonderful to see so much support and to see people trying to raise money,” said Goldstein. “Remember, early detection is the key; cancer isn’t necessarily a death sentence anymore.”
Information about breast cancer and promotional materials regarding the positive effects of early detection and mammograms also was available during the walk. “Breast cancer affects so many people,” said Goldstein, who continues to be grateful for the support of her colleagues and her community. “The support you see during an event like this one is just overwhelming.”<h>
Employee injured in motorcycle accident receives assistance from co-workers
W Photo by Phyllis Blech, Bellevue, Iowa
> The joy of giving – Bellevue employees spent time recently helping Dawn Carton clean her home and prepare for the holiday season. Carton and her husband, Jamie, were injured last summer in a motorcycle accident. Pictured are: (from left) Laura Zeimet, Dori Ernst, Dawn Carton (seated) and Shelley Hermiston.
hen Rockwell Collins employee Dawn Carton and her husband, Jamie, were seriously injured in a motorcycle accident last summer, it didn’t take long for her colleagues in Bellevue, Iowa, to raise nearly $2,500 to help defray medical, food and gas expenses. Almost immediately following the accident that left both Carton and her husband unable to return to work, Jeanette Felderman, Lauri Feller, Krystal Parker and Cindy Ehlinger organized several fund-raisers including a 50/50 raffle, bingo, a luncheon and bake sale. More recently, Bellevue employees
auctioned off volunteer hours to the highest bidder. Employees bid on the hours and donated them to the Cartons. The volunteers arrived at the couple’s house where they cleaned and set up holiday decorations. “In Bellevue, we really are a team,” said Feller, who is a production operator in Bellevue. “If something happens to you or a member of your family, your colleagues will definitely pull together to help out.” “There are no words for the reaction we received when we presented [the Carton’s] with the money,” added Felderman, who is a production quality lead. “They were overwhelmed.” <h>
Cypress employees raise money for their four-legged friends
ockwell Collins employees from our facility in Cypress, Calif., were joined by their canine companions recently for the Veterinary Pet Insurance’s (VPI’s) K9K Pet Cancer Awareness Walk in Irvine, Calif. Andrew Coates, a senior benefits analyst and wellness champion in Cypress, is always on the lookout for opportunities that combine exercise with a worthy cause. “It always feels good to be doing something worthwhile for yourself and someone else, even if that someone 12
HORIZONS > 2007
else is your pet,” he said. Three employees and their dogs gathered at Irvine Regional Park for the 3K walk, helping to raise $7,500 for the Animal Cancer Foundation (ACF), a non-profit organization committed to advancing the diagnosis, treatment and prevention of cancers in people and pets. Money was raised through donations and the sale of merchandise, such as T-shirts and dog collars. The entrance fee for the walk went entirely to the ACF.
Coates, who was joined by his Siberian Husky, Sable, felt the event was a success. “A lot of people came up to me and said they had no idea pets could get cancer,” he said. “I was happy that we could contribute to raising that awareness.” <h>
Web extra: Learn more about activities at Rockwell Collins locations around the world in Horizons online at www.rockwellcollins.com/horizons.
Rockwell Collins Service Anniversaries Rockwell Collins offers congratulations and thanks to these employees who have marked significant service award milestones.
40 YEARS November Judy K. Burger Linda S. Haas Janice D. Kester December Ladona M. Gates Joe Leyva Robert G. Pinchotti
35 YEARS November Deborah J. Barger Barbara E. Clarke Susan J. Dergo Connie K. Folken Margaret A. Hewitt Robert H. Holmes
Laura J. Jones Emily S. Langguth John A. Larison Lois S. Lenz Marion A. Penelope Loras A. Overman Barbara J. Roggow Clarence J. Schaftlein Jr. Ricky L. Tolin December Beverly L. Bumsted Marilyn I. Coyle Jane A. Griffey Diane L. Hawkins Mary M. Holliday Mary E. Ireland Karen M. Kenny Susan K. Lange Earl J. Lanphere
A dramatic facelift
(continued from Page 10)
has worked very hard to make this program successful,” said Morey, who spent the majority of his 21 years in the Air Force working on the KC-135. “Similar Air Force programs have not been able to achieve what we have in this amount of time.” Although our company is the contractor for this particular upgrade program, in a rare role reversal we selected Boeing to be our subcontractor and to perform installations at its support site in San Antonio, Texas. According to Miles Bramblett, principal program manager for Rockwell Collins who has been working on site in San Antonio for the past three and a half years, coordinating the delivery of various parts and products
Gary A. Lough Linda M. Olshewsky Marjory A. Reynolds Shirley A. Tobiason
30 YEARS November Roger A. Baseman M. L. Briggs Jr. Paul H. Brockman C.S. Cole Margaret K. Herring Larry D. Johnson Donald L. Jones Cheryl I. Lamson Anne Le Menaheze Opal A. McNeil
Katherine L. Pogue Pierre Roumagnac Lee Ann H. Seals Lawrence K. Smith Malinda M. Starks Christina Weingaertner Neil A. Westergaard Paul W. Zwanziger December Barry A. Brown Robert Celdran Gary M. Cobler Brigitte Fages Marcia M. Fergesen John E. Fields Leo J. Gonzales Paul G. Jagnow Larry C. Lange Hong D. Luong
from our manufacturing facilities has helped maintain our ambitious installation schedule. Bramblett says it currently takes workers about 60 days to finish upgrades on one airplane. The team, which works on nine to 12 airplanes at once, is currently halfway through the upgrade process and expects to deliver the final tanker in 2011. “Because of the age of these aircraft, the technology we’re providing is critical to the U.S. military,” said
Catherine C. McMillan Christian Monetti David G. Murray
Brenda S. Kohl Gilbert R. McCutcheon Gary M. Molle Virginia T. Sanford
December Jose M. Acosta John C. Clem Peter Holland Marie A. Lanning David J. Rayner Shirley A. Schultz
November Lois A. Albertson Cheryl L. Bazzell Lila J. Bjork Gustavo Estrada Marcia A. Fisher Richard E. Forrester
Web extra: Rockwell Collins employees celebrating 20 years of service or less are now recognized in Horizons online at www.rockwellcollins.com/horizons.
Building excitement (continued from Page 5)
While McCladdie admits our company’s presence in the Huntsville community is currently limited, she acknowledges its importance and believes the construction of our new facility is the first step in the right direction. “The idea of working for Rockwell Collins in and of itself is exciting, and now we’re seeing tremendous growth here in Huntsville,” said McCladdie. Bramblett, who works closely with “Our employees are really looking Boeing to ensure each installation goes forward to working in a brand new smoothly and error-free. “What we’re building, and to helping our company doing here in San Antonio is in direct continue its growth.” <h> support of the global war on terror.
It’s serious stuff; the nature of the work on these aircraft can make a difference between taking a life and saving a life.” <h>
— Freelance Writer Sue Nading contributed to this article.
VOLUME 12 > ISSUE 6
A premier supplier Rockwell Collins in San Jose, Calif., is located in a heavily engineeringoriented area. Find out what attracts talent to our company and what helps us maintain our competitive edge. By Sue Nading
ocated in the Silicon Valley in Northern California, the city of San Jose prides itself on a beautiful climate, ethnic diversity and, according to city officials, overall worker productivity that is double the national average. For more than 50 years, the former Kaiser Aerospace and Electronics – one of the world’s leading providers of tactical displays – has called this city home. Acquired by Rockwell Collins in December 2000, this facility and the 700-plus employees who work in it have used innovation to develop many ground-breaking technologies. Among them was the first operational cathode ray tube display, which was a product that served for many years on the U.S. Navy’s A-6A Intruder and subsequent versions of the aircraft. Now a premier supplier of head-up
Don Pulliam, Human Resources manager in San Jose. “As a recruiting and retention tool, it has helped us maintain our competitive edge and our family atmosphere.” Many San Jose employees travel nearly an hour to work from communities in the California Central Valley such as Modesto and Morgan Hill. But despite what can be a relatively long commute to work, our employees remain Photo by Steve Castillo, Menlo Park, Calif. committed to providing > The Rockwell Collins display systems business in San Jose, outstanding products. Calif., is located in the Silicon Valley in Northern California. “Our employees are very The facility is a premier supplier of head-up, head-down, and helmet-mounted display systems for the U.S. tactical fleet. proud to be part of a leading worldwide tactical displays team,” said Scott Kusich, principal program manager (HUD), head-down (HDD) and helmetfor Precision Strike Solutions in San Jose. mounted display (HMD) systems for “We will continue striving to enhance the U.S. tactical fleet including the our technical capabilities as we keep on F-15E, F/A-18, F22, and F-35 aircraft, our supporting those key customers in our facility in San Jose adheres to a 9/80 particular market segments.” work week. This allows our employees an opportunity to work 80 hours over — Sue Nading is a freelance writer. a nine-day period, making volunteer efforts in the community possible and providing our company a unique competitive advantage in hiring a talented and motivated workforce. Web extra: Learn more about Rockwell “The Silicon Valley is heavily Collins in San Jose, Calif., in Horizons online engineering-oriented and a key to our at www.rockwellcollins.com/horizons. company’s success is the flexible work schedule we have here in San Jose,” said
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