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UBC Robson Square Community Report 2011 Celebrating a decade of community engagement and lifelong learning in the heart of downtown Vancouver


Community Solutions: Planning & Evaluation ... Public Health & Climate Change … UBC Opera Ensemble: Free Noon Hour Music Series … Japanese Nationals: Earthquake Dialogue & Response … Aboriginal Women: Law & Equality … The Art of Short Story Writing … The Future of News Forum ... Volunteer Development Art Exhibition Project: Expressions from Girls in Vancouver Youth Detention Centre ... Global Islam Dialogue ... Engineers Without Borders … Kids Upfront Foundation Workshop … Governor General’s Leadership Conference … BC Human Rights Coalition … Russian Cinema: Freedom & Restraint … Consul General of Mexico: Education Conference ... UBC Alumni Dialogues ... Sustainability Conversations … First Nations Presidential Roundtable ... Approaches to Retirement Aging & the Power of Mindfulness … Arts Wednesdays – Street Vendors in China … Canada Wilderness Committee … Indian Community Roundtable ... Building Confidence & Resilience in Women … International Indigenous Rights Movements ... The Napoleonic Legacy in Western Art ... Canadian Immigration Information Sessions ... National Crime Prevention Centre Discussion... Robson Reading Series ... Power of Emotional Intelligence … Republic of Korea Film Screening Background: UBC Robson Square Theatre Seating


a place of community engagement UBC Robson Square proudly celebrates ten years of community engagement and lifelong learning in the heart of Vancouver. We welcome individuals and groups from all cultures, demographics and backgrounds to explore new ideas, engage in meaningful dialogue and acquire beneficial skills to enrich their lives. This past year, our facility hosted outstanding community events, public forums, music concerts, lectures, author readings and art exhibits, attracting over 8,000 participants. See a sampling of events on the adjacent page.

At a Glance

We value the many community partnerships we have forged over the past decade and look forward to fostering and developing new relationships in the future.

Facility hosted 40,000 course participants.

80,000 sq ft designed to provide exceptional meeting spaces for adult learners.

Conveniently accessible by transit.

Award winning architecture by Arthur Erickson.

Adjacent to civic precinct: Vancouver Art Gallery, BC Law Courts and public gardens.

With thanks to our Signature Partners: HSBC Bank Canada and TELUS.

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Executive Masters in Business Administration ... Social Media Program … World Languages Program ... Sustainability Leadership & Strategies for Transformation ... Masters in Health Administration ... International Development … Web Intelligence ... Immigration: Law, Policies & Procedures ... Program Management... Business Family Centre Seminars … North America’s Most Sustainable City Seminar Leading in a Unionized Workplace … Family Law Mediation ... Best Practices in Business Management for Global Media Companies … Structuring & Managing Strategic Alliances ... Criminal Justice Cybercrime Training … Leading High Performance Teams … Sustainability Food Systems: Issues & Implications … Digital Media for Entertainment … Art of Facilitation … Social Media Governance … Mobile Technology, Design & Marketing ... Network Administration & Security Professional ... Web Analytics… Electronic Evidence & Electronic Trials … Technical & Design Processes in Digital Media Development … Business Analysis … Building Green with LEED … Pediatrics: Emergency Updates … Valuation of Mineral Projects … Strategic Decision Making

Background: Robson Square stairs and ramp


a place of lifelong learning Serving as a hub for professional development and lifelong learning experiences throughout our region and beyond, the rich campus offerings include part-time master’s degrees, certificate programs, courses, seminars, international conferences and breakfast briefings. Last year we hosted over 2,200 courses, serving over 32,000 registrants. They included adults seeking new strategies, skills and perspectives to enhance their careers; leaders looking for effective solutions to organizational challenges and growth opportunities; and individuals exploring life paths and ways to add value to their communities. We also provide an educational home to a broad range of associations for their professional development programs.

Our Students General Public … Lawyers … Health Professionals … Technology Specialists … Business Executives & Managers … Writers … Educators … Accountants … GraduateLevel Students … International Negotiators ... Sustainability Managers … Non-Profit & Social Service Professionals … Engineers … Foresters … Government Ministries … Realtors … Artists … Musicians … Architects … Physicians … Entrepreneurs …

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Operational Achievements: UBC Robson Square Administrative Team  Lease renewal successfully negotiated for 10 + 10 years.

Short-Term Room Rental: 2011 Revenue $1,200

 Four staff (22% of FTEs) obtained University degrees this year (International Development, Journalism, Political Science, Psychology).

$800 $600 $400

thousands

 UBC President’s New Leadership Award presented to Event Manager.

$1,000

$200 $0 UBC Bookings

 Internal online newsletter (quarterly) initiated to enhance organizational culture.  Quality educational facility maintained despite four years of Provincial building site remediation.  Sustainability initiatives expanded to cover more products and onsite composting.  Robson Square acknowledged for excellence of nationally significant architecture with 2011 Prix du XXe siècle award.

Community Bookings

Expenses (Projected 2011-12)

Cost of Sales 30%

Administration 4%

Salaries (& Benefits) 20%

Lease & Operating 46%

Background: Robson Square Plaza tiles


a place of innovation and accomplishment Devlin O’Neil Graduate, UBC Certificate in Project Management. This intensive program, designed for busy professionals, provided Devlin with a great career transition and new skills, helping him gain a project management position with HSBC Bank Canada. He was impressed with the quality of instructors and curriculum and appreciated the downtown campus. “What’s not to love about the location” says Devlin, “it’s close to shops, galleries, restaurants, transit and where I live!” He now contributes to the program as a valued guest speaker.

A thousand student success stories could be told about UBC Robson Square. Here are two.

Diane Richer Graduate, UBC Certificate in Peer Counselling. Through the program, Diane was able to deepen her knowledge and improve her counselling skills in many important ways. She now volunteers as a peer counsellor with UBC Continuing Studies at UBC Robson Square, helping people with their life and career choices. “It’s an invaluable service to members of the downtown community and we can really make a difference. It’s heart-warming,” says Richer.

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Inspiring minds … Transforming lives … Fostering public good … Leveraging collaborative partnerships … Serving the community … Building a vibrant urban hub of learning and culture … Opportunities for public engagement … Positive impact … Program growth … Building global networks … Future expansion … Raised profile … Integrated presence ... Inspiring minds … Transforming lives … Fostering public good … Leveraging collaborative partnerships … Serving the community … Building a vibrant urban hub of learning and culture … Opportunities for public engagement … Positive impact … Program growth … Building global networks … Future expansion … Raised profile … Integrated presence … Inspiring minds … Transforming lives … Fostering public good … Leveraging collaborative partnerships … Serving the community … Building a vibrant urban hub of learning and culture … Opportunities for public engagement … Positive impact … Program growth … Building global networks … Future expansion … Raised profile … Integrated presence … Inspiring minds … Transforming lives … Fostering public good … Leveraging collaborative partnerships … Serving the community

Background: Arthur Erickson’s heritage theatre wall


a place of future growth and opportunity UBC Robson Square is continually evolving to meet the needs of our community, enhancing learning and civic engagement for positive impact. As we look towards the future, we are exploring options to expand our downtown presence, our profile and the contributions we make. We are committed to pursuing collaborative learning opportunities with community groups, governments, businesses and cultural associations. Our goal: to enhance personal and organizational growth, while adding value for our students and for our society.

Looking Ahead 

Expand community learning connections in support of UBC’s Strategic Plan.

Redesign and renovate entryways to enhance profile and wayfinding at street level.

Update site branding and signage to better align with UBC’s brand program.

Advance our long-term business plan to expand downtown learning, service and exhibition space with new high-profile facilities, housing successful and sustainable programs that have a powerful impact in the community.

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Ethical Bean Coffee ... Ocean Wise Certification ... Sustainability Practice ... Environmental Commitment ... Battery Recycling ... Food Waste Composting ... LED lighting & Lights-out Signage ... ISO 14001 Certified ... Direct Digital Controls - for optimal scheduling of heating & cooling systems … Ethical Bean Coffee ... Ocean Wise Certification ... Sustainability Practice ... Environmental Commitment ... Battery Recycling ... Food Waste Composting ... LED lighting & Lights-out Signage ... ISO 14001 Certified ... Direct Digital Controls - for optimal scheduling of heating & cooling systems … Ethical Bean Coffee Ocean Wise Certification ... Sustainability Practice ... Environmental Commitment ... Battery Recycling ... Food Waste Composting ... LED lighting & Lights-out Signage ... ISO 14001 Certified ... Direct Digital Controls - for optimal scheduling of heating & cooling systems … Ethical Bean Coffee ... Ocean Wise Certification ... Sustainability Practice ... Environmental Commitment ... Battery Recycling ... Food Waste Composting ... LED lighting & Lights-out Signage ... ISO 14001 Certified ... Direct Digital Controls - for optimal scheduling of heating & cooling

Background: Robson Square Plaza Dome


a place of environmental commitment At UBC Robson Square, we are fully committed to protecting the environment. To complement the University’s sustainability goals, we place high value on waste reduction and have created an environmentally-aware and sustainable workplace. Our facility also hosts a wide range of public lectures, forums and conferences on topics of sustainability for practitioners and interested citizens. Peake of Catering, our catering partner, offers 100% Ocean Wise certified menus. We serve Ethical Bean’s fair trade, 100% organic and locally roasted, coffee. We were awarded a grant from the 2010 Xerox Workplace Sustainability Fund for our on-site composting program and have been recognized by the UBC Sustainability Office for our many successful initiatives.

As UBC’s downtown gateway, Robson Square serves as an agent for change in the community by integrating and demonstrating sustainable workplace practices, raising awareness of sustainability issues to regional and international visitors through public lectures, events and conferences, and educating business professionals on key principles and best practices in sustainability management. Kara McDougall, Campus Sustainability Office

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Sharing a world of opportunity in the heart of Vancouver

UBC Robson Square 800 Robson Street Vancouver, BC V6Z 3B7 T 604.822.3333 F 604.822.0070

robsonsquare.ubc.ca


UBC Robson Square Community Report 2011