Issuu on Google+

Leveraging Reporting-As-AService to Improve Agility and Reduce Unit Cost Speakers: Srikanth Bhaskar, BI Consultant Ranjit Shankar, Client Solutions Manager

Leveraging 20+ years of expertise in global software services


Housekeeping Rules

■ Type your question into the question panel of Goto webinar ■ Questions will be answered at the end of the webinar ■ Audience will be kept on mute during the webinar ■ Webinar recording and deck will be shared after the webinar

© Nous Infosystems Pvt. Ltd. – Confidential


Agenda Reporting Challenges Reporting Factory Benefits & Functioning Reporting Factory Setup Process, Governance, KPIs Nous’ BI Factory Accelerator Q&A

© Nous Infosystems Pvt. Ltd. – Confidential


Reporting Challenges Large Development cycles and refactoring capabilities

Different Processes across different Business Units

Lack of standardized and up to date Documentation

Lack of Knowledge Repository for Reusable Components

Audit capability for code development

Multiple Tools and licenses making it expensive Š Nous Infosystems Pvt. Ltd. – Confidential

Inability to scale quickly


What is Reporting-as-a-Service?

“Reporting-as-a-Service (RaaS) is an insight driven approach that helps organizations to make quick decisions through effective information management.”

© Nous Infosystems Pvt. Ltd. – Confidential


Benefits of Reporting Factory Standardized Development Framework

Build a Repeatable Process

Build / Maintain Reusable Components

Specialized and Highly Motivated Teams

Agile and Cost Effective

Build Knowledgebase

Š Nous Infosystems Pvt. Ltd. – Confidential


Benefits Contd. Process Specialized Teams

Reusable Repository

Reduce Costs

Reduce Cycle Times

Improve Quality through Reusability

Well Documented & Audit-able

Scalable adding Assemblies

Faster Go-to Market Advantage

© Nous Infosystems Pvt. Ltd. – Confidential


Reporting Factory Functioning Business Submit a Request for a Report

Prioritized & Approved

Design Assembly

Development Assembly

Reporting Factory

© Nous Infosystems Pvt. Ltd. – Confidential

Validation Assembly


Factory Setup / Communication Onshore Release Management Team

Business Analyst

Factory Director

Business Users

Offshore Factory Analyst

Communication Path

Legend

© Nous Infosystems Pvt. Ltd. – Confidential

Design Lead

Development Lead

Validation Lead


Development Methodology - Scrumban BI Development Scrumban Board New Requests

Functional Specification

Start

team running in parallel

QA Testing

Queue

Horizontal Swim lanes – Status

• To move from between swim lanes vertically

Completed Requests

In Progress

• Track Request status and cycle times Done Criteria (Checklist)

Release Management & Deployment

In Warranty

• Each Vertical swim lane can be a specialized

Development

Sprint Goal

Vertical Swim Lanes – Teams

Technical Specification

A r c User Acceptance h Testing i v e d

© Nous Infosystems Pvt. Ltd. – Confidential

Archived

Next Cycle

Completed

End


Delivery Process Lifecycle of a request Functional Specification

Technical Specification

Development

QA Testing

Report FRS Prioritized for Sprint

Request Technical Spec Prioritized for Sprint

Report Development Prioritized for Sprint

Report Testing Prioritized for Sprint

Report Release added to the Queue

No

No

Review / Signoff

Review / Signoff

Review / Signoff

Yes

Yes

Yes

Detailed Estimate

Technical Spec signed off and waiting for Development Prioritization

FRS signed off and waiting for Technical Spec Prioritization Functional Spec

Data Model

Test Planning

Development signed off and waiting for Testing Prioritization

User Acceptance testing by Users

Prioritized

No

Review / Signoff

Yes

Review / Signoff

Low Level Design

Unit Test Cases

Presented in Change Approval Board

Yes

Testing signed off and waiting for User Acceptance Prioritization

UAT Testing signed off and waiting for Release Prioritization

QA Test Cases

User test cases

Approved by CAB And ready for release

Report File High Level Design

In Warranty

No

Functional Testing, Scalability Testing

Change Record

Impl Run Book

End

Archived

Completed

Backlog

In Progress

No

Development / Unit Testing / Performance Testing

Prepare Technical Specification

Prepare the FRS detail

Š Nous Infosystems Pvt. Ltd. – Confidential

Completed Requests

Report Implemented and in Warranty

Prepare Draft FRS with Business needs

Draft FRS

Report UAT Testing Prioritized for Sprint

Queue

Business User Identify a New Report / enhancement

Sprint Backlog

Start

Next Cycle

New Requests

A r c Release User Acceptance h Testing i Management & Deployment v e d


Governance Management & Operations Committee Frequency

Participants Agenda

Steering Committee

Executive Committee

• Weekly / Fortnightly • Project Lead, Factory Manager

• Monthly • Factory Manager, Factory Director

• Quarterly • Executives, Factory Director

• Day to day tracking • Measuring and monitoring SLA’s and KPI’s • Issue Management • Requirement Prioritization • Capacity Planning • Release and change Management • Escalation Management

• Implementing strategic plan • Review Performance • Review demand • Escalation Management

• Factory vision • Strategic Direction plan • Budgeting

© Nous Infosystems Pvt. Ltd. – Confidential


KPIs to measure Productivity / Improvement Set KPIs

Measure, Baseline, Set Target

Identify Bottlenecks

Plan Improvements

Implement Improvements

Measure Periodically

KPI Dashboard Lead Time (Beginning to End)

Functional Specs Cycle Time

Technical Specs Cycle Time

Development Cycle Time

Validation Cycle Time

Escape Defects to UAT

Escape Defects to Production

Effort Deviation from Estimation

Status

Red / Amber / Green

Red / Amber / Green

Red / Amber / Green

Red / Amber / Green

Red / Amber / Green

Red / Amber / Green

Red / Amber / Green

Red / Amber / Green

Review Period

Monthly

Monthly

Monthly

Monthly

Monthly

Monthly

Monthly

Monthly

KPI

Baseline

Target

Schedule / Velocity

© Nous Infosystems Pvt. Ltd. – Confidential

Quality / Technical Debt

Effort


Nous’ BI Factory Accelerator

Experienced Team

Process Accelerator

Templates Accelerator

 Specialist Delivery / Project Management

 Standardized Process Framework

 Standardized Template Library

 Setup Factory Model at multiple clients

 Proven and Scalable

 Also supports Agile and Lean

 Specialist Business Analysts  Setup Factory Model in multiple domains  Specialist Developers and Testers  SAP BO, Qlikview, Tableau, etc...

© Nous Infosystems Pvt. Ltd. – Confidential


RAAS Case Study ■ Large Bank in the US had typical Reporting setup issues Business Units Specific Teams

Disparate Tools & Processes

Large Bank in the US Inconsistent Delivery Quality

Inconsistent Delivery timelines

■ Assessed the “current state”, proposed and implemented the “future state” Setting up a Standardized & Repeatable Process

40%

Identifying & Tracking Reusable components

30% Quality

© Nous Infosystems Pvt. Ltd. – Confidential

Standardized Tool

Scalable Assembly Lines

30% Schedule

Cost


ABOUT NOUS INFOSYSTEMS


Mature IT Software Solution Provider with Global Standards

20+

1000+

Years of experience

350+

Skilled workforce Onshore/Offshore Model

Satisfied customers worldwide

© Nous Infosystems Pvt. Ltd. – Confidential

Established process credentials CMMi Level 5 v1.3 -ISO 9001:2008 -ISO/IEC 27001:2013


Nous COE– An Overview

© Nous Infosystems Pvt. Ltd. – Confidential


Q&A


THANK YOU USA

New Jersey, USA Tel: +1 732 985 9533

EUROPE

MIDDLE EAST

www.nousinfosystems.com www.testree.com www.vserve247.com info@nousinfo.com © Nous Infosystems Pvt. Ltd. – Confidential

ASIA

California, USA Tel: +1 925 359 3232

Brentford, UK Tel: +44 208 587 1411

Toronto, Canada Tel: +1 905 402 9943

Mainz, Germany Tel: +49 6131 28910 31

Sharjah, UAE Tel: +971 526264954

Bangalore, India Tel: +91 80 41939400

Coimbatore, India Tel: +91 422 3058800


Webinar - Leveraging Reporting As A Service to Improve Agility and Reduce Unit Cost